46 Reviews

Red Lion Veterinary Hospital

New Castle, Delaware
General Info
Red Lion Veterinary Hospital was founded in 1978 by Dr. Wm Southard Jones. He has served New Castle County ever since and now his daughter, Dr. Courtney Manetti and son, Dr. Luke Jones have joined him as owners of Red Lion. They continue to provide top quality care and service to all their patients and clients.
Reviews
Christine Irons
29 Aug 2022
REPORT
HORRIBLE STAFF , I was treated so inappropriate over a phone call concerning my pet . One lady try to shove in my face how long she has been there and when I asked to speak to someone about the issue ... Read More
HORRIBLE STAFF , I was treated so inappropriate over a phone call concerning my pet . One lady try to shove in my face how long she has been there and when I asked to speak to someone about the issue because talking to her made me feel uncomfortable she said " what do you want me to do yell at her ? " How unprofessional can you be ? I called about my pet and a record that they couldn't find and said they don't have and laughed about it . I asked to speak to hr or someone else in charge she said she was the only one in charge refused to give me any phone for anyone else ! Her name is BRITTANY, and the first girl I spoke to who was very rude her name is LAUREN . Please take your vets to MIDDLE TOWN ANIMAL HOSPITAL I know it may be far but it is definitely worth the trip I never had this problem and they care for my animals so well. Read Less
Jack C.
10 Dec 2018
REPORT
have been coming to Red Lion since the early '80s. have always had the best experience with each of my pets over the years. Dr S. Jones, the founder was so pleasant and down to earth. you could tell h... Read More
have been coming to Red Lion since the early '80s. have always had the best experience with each of my pets over the years. Dr S. Jones, the founder was so pleasant and down to earth. you could tell he really cared about the animals. and he had so much knowledge!. we truly missed his presence when he stopped practicing,  but when his son, Dr. Luke joined the practice it was as if his father had never left. along with the excellent care and compassion, over the nearly 4 decades we've come to Red Lion we've never felt them to be pushy in suggesting tests or treatments that weren't necessary.  I hope to never move so far away that I can't make the trip to Red Lion. Read Less
Donna F.
13 Nov 2018
REPORT
This practice has been our choice for over 10 years.We have always been treated with courtesy and respect, made to feel that our Kit and Callie were the most important patients they have.But we know i... Read More
This practice has been our choice for over 10 years.We have always been treated with courtesy and respect, made to feel that our Kit and Callie were the most important patients they have.But we know in our heart that all patients and their families are made to feel the same way! The costs for care are reasonable; the hours of operation are accommodating and convenient.This practice is well staffed with reliable, well trained techs who are experts at making your Callie feel safe, secure, and loved!This veterinary practice / hospital is an incredibly loving legacy of its founder, Dr. Southard Jones...and he would be absolutely delighted at the love and care shown here. We truly thank God for you all! Read Less
Lisa M.
28 Sep 2018
REPORT
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options... Read More
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options for him.. They even gave us extra time to say good bye .. Your compassion and helpfulness were amazing and we so appreciated it .. thank you again Read Less
Lisa B.
28 Sep 2018
REPORT
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options... Read More
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options for him.. They even gave us extra time to say good bye .. Your compassion and helpfulness were amazing and we so appreciated it .. thank you again Read Less
Donna Tompkins
10 Jul 2018
REPORT
Had to put our dog to sleep. The staff was amazing and so compassionate. Thanks for taking GREAT care of him and us during this time.
JenBug 302
3 Jul 2018
REPORT
Amazing group of caring people from surgeries to having to put our dog down and now to a new puppy they have been there every step of the way with the best care and with out making it impossible to a... Read More
Amazing group of caring people from surgeries to having to put our dog down and now to a new puppy they have been there every step of the way with the best care and with out making it impossible to afford proper care for your animals thank you! Read Less
David S.
2 Jul 2018
REPORT
I just had to put down my best friend and I am so glad to have found Red Lion Vet. She[my yellow lab] became sick, possible cancer a month ago and I changed vets to Red Lion. They have been such a car... Read More
I just had to put down my best friend and I am so glad to have found Red Lion Vet. She[my yellow lab] became sick, possible cancer a month ago and I changed vets to Red Lion. They have been such a caring and professional group of Drs and staff, they made this painful loss not quite so painful.  Thanks for your care to all staff and DRs Read Less
Dan Walsh
28 Jun 2018
REPORT
Red Lion is amazing. I always walk out feeling informed and confident in their ability to care for our dogs. Truly compassionate and knowledgeable, Red Lion is our top choice.
Tomlin-Clarinda Campbell
17 Jun 2018
REPORT
Great Vet!. We have 5 dogs and they have all been seen at this Hospital for their normal check ups. They don't price gouge you and want to see the best for you pets. Everyone on their staff is very fr... Read More
Great Vet!. We have 5 dogs and they have all been seen at this Hospital for their normal check ups. They don't price gouge you and want to see the best for you pets. Everyone on their staff is very friendly and caring for your pets. Read Less
Lyndse Marriott
29 May 2018
REPORT
I had my first appt there today. It went very smooth and quick. The front desk staff was extremely friendly, along with the vet, and the vet tech in the room.
Ray Siciliano
2 Apr 2018
REPORT
They are a professional, caring and highly knowledgeable Veterinary clinic. They have had sole care of my dog and multiple cats since moving to Delaware. The Drs and staff are a true pleasure to deal ... Read More
They are a professional, caring and highly knowledgeable Veterinary clinic. They have had sole care of my dog and multiple cats since moving to Delaware. The Drs and staff are a true pleasure to deal with. Read Less
Kevin Barger
21 Mar 2018
REPORT
The team at Red Lion has always done an outstanding job taking care of our dog Ruby. Caring, friendly staff. I recommend them.
Judy Knorr
13 Mar 2018
REPORT
That is an awesome veterinary practice. Everyone is friendly and compassionate. They do everything from basic pet care to major surgery.
margaret bello
9 Mar 2018
REPORT
Wonderful treatment of me and my pet. I even called two weeks after oral surgery and they answered my question. No need for another appointment. Wonderful services! Decent prices too! They would be 5... Read More
Wonderful treatment of me and my pet. I even called two weeks after oral surgery and they answered my question. No need for another appointment. Wonderful services! Decent prices too! They would be 5 stars if they accepted checks. Read Less
Nicole Chadwick
16 Jan 2018
REPORT
I had to take my chihuahua to be seen for a eye issue and the care and price were remarkable!!! Then I took our puppy for a check up and puppy shots and was very pleased with the care and the price as... Read More
I had to take my chihuahua to be seen for a eye issue and the care and price were remarkable!!! Then I took our puppy for a check up and puppy shots and was very pleased with the care and the price as well. I will continue to take my fur babies there for veterinary care from now on!!! Read Less
Tara S.
1 Aug 2017
REPORT
The absolute best! I'm sure I could find a "cheaper" place to take my babies but they are just that! Whenever Toby or Kooper have an issue, they get me in right away, and work with my schedule. They'r... Read More
The absolute best! I'm sure I could find a "cheaper" place to take my babies but they are just that! Whenever Toby or Kooper have an issue, they get me in right away, and work with my schedule. They're always loving and compassionate with my dogs as if they're their own. My "babies" are clients for life! See you guys soon! Read Less
Kathy Davenport
31 May 2017
REPORT
I recommend this place highly. They take wonderful care of my dogs and when I had had an emergency they took us right in. When their other vet was too busy to see her. Even though they acknowledged sh... Read More
I recommend this place highly. They take wonderful care of my dogs and when I had had an emergency they took us right in. When their other vet was too busy to see her. Even though they acknowledged she probably won't live till Monday. That's when I called Red Lion. They took her that day and did the surgery. Left Lums Pond and never looked back. Read Less
L Thomps
21 May 2017
REPORT
The veterinarians here are wonderful. The staff is friendly. Their calm demeanor and gentle approach is perfect for my dogs... and truth be known, it is terrific for me, as well.
Barbara Anne Hamilton
14 Feb 2017
REPORT
Dr. Jones bought my Lucy a 16 year old short hair back to life. My Lucy was suffering with IBS. No other vet could figure it out, but Dr. Jones did. He has certain earned my business for my 8 animals ... Read More
Dr. Jones bought my Lucy a 16 year old short hair back to life. My Lucy was suffering with IBS. No other vet could figure it out, but Dr. Jones did. He has certain earned my business for my 8 animals for life. Thank you so much for allowing me and my family more time with Lucy. Read Less
Luke Fresconi
18 Jan 2017
REPORT
I've been taking my dogs here for years and always been happy with the services provided. It's nice that you can tell they aren't out to just push you towards expensive services unless necessary unli... Read More
I've been taking my dogs here for years and always been happy with the services provided. It's nice that you can tell they aren't out to just push you towards expensive services unless necessary unlike the former vet we went too. Read Less
Erin Kristin Albert
13 Jan 2017
REPORT
I came here for 10 years with my other dog, and now with my new puppy. Everyone is great! They give shots, cut nails, and answer ally questions.
Lori Keith
6 Jan 2017
REPORT
Great vet. Everyone there genuinely cares. We've been going here for years with our cats and dogs. Treatments and tests suggested always seem reasonable and appropriate.
S.J. Potter
5 Jan 2017
REPORT
Our family vet for almost 40 years. Always empathetic, friendly & welcoming staff. More of a "family-run" type of business with their priority being towards your pet's health, as per a "corporate -st... Read More
Our family vet for almost 40 years. Always empathetic, friendly & welcoming staff. More of a "family-run" type of business with their priority being towards your pet's health, as per a "corporate -style" business, geared towards profits. Read Less
Danyel Bowles
3 Dec 2016
REPORT
My dog needed to have emergency surgery on his leg. As soon as I went in the vets building I felt like he would be OK. Everyone that works in there are friendly and nice. They made me and my dog comfo... Read More
My dog needed to have emergency surgery on his leg. As soon as I went in the vets building I felt like he would be OK. Everyone that works in there are friendly and nice. They made me and my dog comfortable, came up with a plan immediately and did not hesitate to take care of him. I would highly recommend red lion vets to everyone. Thanks again for taking care of my dog. Read Less
Donna Daniels
12 Nov 2016
REPORT
I am so pleased that I picked Red Lion as my dogs new vet.Everyone that we have ment so far is very careing.
Patti Tamblingson Strecker
26 Oct 2016
REPORT
We needed a new vet and Red Lion came highly recommended. They got us right in and took great care of Daisy. Everyone was very caring and so nice.
Brittany Willard
8 Oct 2016
REPORT
My fiance and I were putting off finding a vet for a little too long after moving to Delaware. After an incident that made me worried enough to take our dog to the vet, we went with Red Lion because o... Read More
My fiance and I were putting off finding a vet for a little too long after moving to Delaware. After an incident that made me worried enough to take our dog to the vet, we went with Red Lion because of the positive reviews and proximity to our house. After actually going there, I know we made the right choice! We both really liked the vet, Dr. Jones, and all of the staff was very warm and welcoming. I was pleasantly surprised with the vet bill, it wasn't nearly as expensive as I thought, especially for an appointment I made the same day. We will be sticking with Red Lion for as long as we are in New Castle County. Read Less
Sandra V.
5 Oct 2016
REPORT
Very happy with the place, very friendly staff.Called in the morning and got a afternoon app. for my cat.she is much better already.GREAT SERVICES!
Lisa Flowers
26 Sep 2016
REPORT
I can't say enough about this vet and all the amazing people that work here. Knowledgeable, friendly, professional, reasonably priced. They are everything you would want. Dr. Manetti is wonderful an... Read More
I can't say enough about this vet and all the amazing people that work here. Knowledgeable, friendly, professional, reasonably priced. They are everything you would want. Dr. Manetti is wonderful and caring as are all the other vets and staff. They make you feel safe and in good hands which is important because my pups are my kids and I need to know they are in good hands. Read Less
Kim Schroeder Tenaro
23 Sep 2016
REPORT
I recently moved back to Delaware and used Red Lion Vet when Dr Jones was there. Since I was very please with the staff and knowing Dr Jones' daughter practices I had a feeling the care would be great... Read More
I recently moved back to Delaware and used Red Lion Vet when Dr Jones was there. Since I was very please with the staff and knowing Dr Jones' daughter practices I had a feeling the care would be great. Other than some faces have changed, it is like I never left. Thank you to everyone for making feel my Bella was as special to you as she is to me. Read Less
Penny Mears
10 Sep 2016
REPORT
Excellent service, fair prices & you can tell they really care about your pet!
Michael DeFino
11 Apr 2016
REPORT
Dr luke and the staff have been taking care of our bulldog Ella for many years. Thank you for keeping Ella healthy
Stephanie P.
9 Mar 2016
REPORT
Simply Amazing! Got a surgical consult on the same day i called and surgery scheduled the same week.  From the minute we walked in the door to the minute we left, my boyfriend and I, and of course our... Read More
Simply Amazing! Got a surgical consult on the same day i called and surgery scheduled the same week.  From the minute we walked in the door to the minute we left, my boyfriend and I, and of course our beloved dog Odie, felt nothing but compassion. All staff were extremely friendly and concerned for the well being of our pup. This past weekend our mixed breed rescue pup (about 9mon. old) tore the cruciate ligament in each of his back legs and now has to have two separate surgeries :( We originally went to another vet but wanted to shop around for the best surgeon while also considering the best price.  We were recommended this veterinary clinic by a friend whose dog had the same surgery.  The vet tech. i think her name was Lauren was great when interacting with Odie and extremely sweet, caring and gentle.  Even held him and soothingly talked to him during the exam and let him look out the window.  Dr. Luke Jones was polite, calm, patient and just overall seemed like a great guy who genuinely cared about and respected the well being of our dog and also the emotional aspect of it from our side.  He answered every one of our one-million questions all with a smile and confidence, laying out every possible scenario.  The prices were amazing, our surgery consult visit was only $250.00 total which included the visit meds and several x-rays.  Other places the x-rays alone would have been $250.00 or more.  Even as i was checking out, the woman was upbeat, had a smile on her face, and was compassionate about our situation offering different types of payment options. Overall, we were extremely satisfied with our experience and will continue to go to this vet and will spread the word about what a great place they are! Thank you to your fantastic staff, keep up the great work! Read Less
Ellen Behringer
29 Feb 2016
REPORT
The vets here are amazing. We have been coming here for many years now. What I also like and respect is they charge fair fees and give great service. My current dog is a real pill who only likes me b... Read More
The vets here are amazing. We have been coming here for many years now. What I also like and respect is they charge fair fees and give great service. My current dog is a real pill who only likes me but they treat him with respect and kindness.Read Less
Amanda Rock
23 Feb 2016
REPORT
The Veterinarians and Vet Techs at Red Lion are amazing. They have taken very good care of my dogs and cats. Had to put our dog down recently and they made she was comfortable when she passed. I also ... Read More
The Veterinarians and Vet Techs at Red Lion are amazing. They have taken very good care of my dogs and cats. Had to put our dog down recently and they made she was comfortable when she passed. I also had to take my dog to surgery, they made aure he was very comfortable before and after and took great care of him until he went home. Thank you so much to everyone at Red Lion! Read Less
Connie Seale
9 Feb 2016
REPORT
I can't say enough about how happy my dogs and I are with Red Lion Veterinary Hospital. Pleasant, prompt service, compassion and friendliness abound.
Nicole Drayton
31 Jan 2016
REPORT
Great vet! Also followed up with us after to make sure our doggie was okay. I would highly recommend this vet to anyone.
Mikey Kopyna
19 Aug 2015
REPORT
The team at Red Lion Veterinary Hospital provides great care! I recently started taking my cats there and they have been incredibly helpful. My youngest cat needed surgery and they were quick to get t... Read More
The team at Red Lion Veterinary Hospital provides great care! I recently started taking my cats there and they have been incredibly helpful. My youngest cat needed surgery and they were quick to get the procedure scheduled. Shortly after, my older cat was diagnosed with diabetes. They have been helping me with actively treating her & even offered boarding services when I need because of her condition. I am very pleased with the care and attention I have received thus far. They have been honest, affordable, and mindful. Bob in particular is a wonderful asset to the team. He regularly follows up, takes notes when I am explaining my situation, and even asks about the other cat that I have! I would definitely recommend anyone in the Newark, Bear, New Castle, & Wilmington area to this office. Read Less
Sue Forestieri
20 Feb 2015
REPORT
This is a great place. They are so helpful and personable. The vets and the vet techs are very knowledgeable. I've taken 3 of my 5 pets there and been very satisfied. I have a boxer with some issue... Read More
This is a great place. They are so helpful and personable. The vets and the vet techs are very knowledgeable. I've taken 3 of my 5 pets there and been very satisfied. I have a boxer with some issues and Dr. Bales and the ladies have been very through, helpful and understanding. They make sure I understand, in layman terms, the diagnosis and treatments. I highly recommend Red Lion Veterinary Hospital. Read Less
Alyssa K.
15 Jan 2015
REPORT
I have since moved from Delaware, but I truly miss all of the veterinarians at Red Lion. Not only are they extremely affordable (and honest in what treatments and tests need to be done) but the veteri... Read More
I have since moved from Delaware, but I truly miss all of the veterinarians at Red Lion. Not only are they extremely affordable (and honest in what treatments and tests need to be done) but the veterinarians are incredible as well! I wish that they could travel to our new location because the veterinarians here are not nearly comparable to the genuine kindness and compassion that those at Red Lion have shown us! Read Less
Trish Davis
24 Sep 2014
REPORT
I took my Abyssinian kitten there for her wellness check today for the 1st time after being referred by my manager at work, since I am new to the DE area. We saw Dr. Elizabeth Bales who did a thorough... Read More
I took my Abyssinian kitten there for her wellness check today for the 1st time after being referred by my manager at work, since I am new to the DE area. We saw Dr. Elizabeth Bales who did a thorough examination of my kitten. I had an additional concern that she advised she would look further into. She called me back within an hour. I was amazed by the livelihood and compassion of the staff. The wait time was about 5 mins. I will never take my cat anywhere else Read Less
Kathy G.
15 Jan 2014
REPORT
Highly recommend, great diagnostic services, experienced owners, veterinarians and staff. We've been clients of this hospital for many decades and have never had a bad experience. Red Lion has assiste... Read More
Highly recommend, great diagnostic services, experienced owners, veterinarians and staff. We've been clients of this hospital for many decades and have never had a bad experience. Red Lion has assisted us with helping our rescue animals and our personal animals, all animals that we have brought to them have received exceptional care. The practice has never recommended unwarranted testing or procedures. Every pet owner, shelter or rescue that we have referred to utilize the services of Red Lion Veterinary Hospital, Veterinarians and Staff have been extremely satisfied. Read Less
Yingbo W.
19 Nov 2013
REPORT
I am relatively inexperienced with normal cat sicknesses because I've only had cats for a couple months so I freaked out and took my foster cat to the vet because she started sneezing a bunch. Turns o... Read More
I am relatively inexperienced with normal cat sicknesses because I've only had cats for a couple months so I freaked out and took my foster cat to the vet because she started sneezing a bunch. Turns out my cat just had a kitty cold which was common with shelter/stray cats. The vet "prescribed" me some over the counter l-lysine gel for $24. I didn't know it was over the counter supplement at the time. Vet didn't tell me. Otherwise I would have ordered the supplement for $15 less. I also had the vet look at my cat's anal glands because she was scooting. The vet ended up sticking a finger up my cat's butt and expressed the anal glands. She said she also found a hard pea sized lump in the cat's rectum but says it's not related to scooting because it's internal. The vet recommended that I come back for re-evaluation and maybe surgery if it grows bigger. This diagnosis just sounded like over kill and sort of absurd to me like they just wanted me to come back so they can make more money by doing surgery because of a tiny lump in my cat's butt that's not even bothering it.I don't like how they make unnecessary suggestions like you have hundreds or thousands of dollars to spend on check ups and surgery for an otherwise healthy cat. I got the money gouging impression from this place. Read Less
Kristin M.
29 Oct 2013
REPORT
I've given 4s and 5s on other reviews and I think each one deserved it. In the case of Red Lion, this is only because they don't offer a 10. After moving to a new area we were searching for a new vet ... Read More
I've given 4s and 5s on other reviews and I think each one deserved it. In the case of Red Lion, this is only because they don't offer a 10. After moving to a new area we were searching for a new vet for our best friend, Shepherd Labrador mix, Cheebs. We were recommended Red Lion by a neighbor with 2 older dogs, and with our 12 year old dog we wanted to find someone thorough who we could trust. We've gotten all of that and more at Red Lion.Dr. Hummell was great. We noticed right away in the first few visits that she really cares for her patients and their owners. She got right down on the ground checking ears and feeling around her muscles and went over all of our concerns. Rather than just pushing heavy expensive meds, she made recommendations for what we needed, while at the same time helping us find alternatives that we might have at home.After about a year we had noticed some troubling symptoms with Cheebs. Dr Hummell immediately identified possible causes and we began the process of finding the ailment. We found a softball size tumor on her spleen. At her age and with any cancer this could be a very dire situation. We were presented with options in a very honest, caring way. This could always be a difficult decision but we felt confident with all of the information we were given and the Drs plan that we should act right away and take an aggressive surgical approach.As confident as I was, we knew that we were risking losing our girl. We went forward with the surgery and splenectomy and Cheebs came through and did great. We were kept informed by phone after each step, and she was even able to come home that night instead of having to spend a few days there in recovery. All of the test results came back and the tumor was benign and had not spread. In spite of this, if it would have ruptured she could have bled to death internally in just hours. We made the right decision both in the surgery and our choice of Red LionThings could have gone the other way, but having a vet that cared for our girl, gave us the options honestly, and had the knowledge and expertise to pursue a plan of treatment saved our girls life. I cannot thank them enough. I recommend them to everyone. The surgery happened in June of 2012, Cheebs celebrated her 13th birthday this July, and she's snoozing next to me right now. Read Less
Nat M.
29 Sep 2013
REPORT
I had a Really good experience here!I was looking for a Vet that could get me a certified letter for my pet to be able to get on our flight to CA.  Called about 3 other places (VCA, petsmart,lums pond... Read More
I had a Really good experience here!I was looking for a Vet that could get me a certified letter for my pet to be able to get on our flight to CA.  Called about 3 other places (VCA, petsmart,lums pond hospital) all wanted to charge me an arm and a leg. Almost $100 over all for both the Visit + the letter. My pet is in good health, I have records of previous visits and he has flown before. I find that to be way to much for a simple certified letter. At Red Lion Veterinary Hospital they were really friendly and gave me a price of $48. I was hesitant at first fearing I would get charged a separate visit fee. I was reassured that the $48 was the final price.The location is small but they are really friendly and give off a really nice home vibe.My pet was weighed and examined by the veterinarian and all along I got really good service. My letter was filled out and printed and paid $48. I'm glad I looked around before going  with the crazy prices other places have.I really recommend this place if u live in the are. :) Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(302) 834-2250
1047 Red Lion Road
New Castle Delaware 19720
Business Hours
Monday
Mon
08:00AM-19:30PM
Tuesday
Tue
08:00AM-19:30PM
Wednesday
Wed
08:00AM-19:30PM
Thursday
Thu
08:00AM-19:30PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
09:00AM-12:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Red Lion Veterinary Hospital

New Castle, Delaware
(46)
1047 Red Lion Road
New Castle Delaware 19720
Red Lion Veterinary Hospital was founded in 1978 by Dr. Wm Southard Jones. He has served New Castle County ever since and now his daughter, Dr. Courtney Manetti and son, Dr. Luke Jones have joined him as owners of Red Lion. They continue to provide top quality care and service to all their patients and clients.
Monday
08:00AM-19:30PM
Tuesday
08:00AM-19:30PM
Wednesday
08:00AM-19:30PM
Thursday
08:00AM-19:30PM
Friday
08:00AM-17:00PM
Saturday
09:00AM-12:00PM
Christine Irons
29 Aug 2022
REPORT
HORRIBLE STAFF , I was treated so inappropriate over a phone call concerning my pet . One lady try to shove in my face how long she has been there and when I asked to speak to someone about the issue ... Read More
HORRIBLE STAFF , I was treated so inappropriate over a phone call concerning my pet . One lady try to shove in my face how long she has been there and when I asked to speak to someone about the issue because talking to her made me feel uncomfortable she said " what do you want me to do yell at her ? " How unprofessional can you be ? I called about my pet and a record that they couldn't find and said they don't have and laughed about it . I asked to speak to hr or someone else in charge she said she was the only one in charge refused to give me any phone for anyone else ! Her name is BRITTANY, and the first girl I spoke to who was very rude her name is LAUREN . Please take your vets to MIDDLE TOWN ANIMAL HOSPITAL I know it may be far but it is definitely worth the trip I never had this problem and they care for my animals so well. Read Less
Jack C.
10 Dec 2018
REPORT
have been coming to Red Lion since the early '80s. have always had the best experience with each of my pets over the years. Dr S. Jones, the founder was so pleasant and down to earth. you could tell h... Read More
have been coming to Red Lion since the early '80s. have always had the best experience with each of my pets over the years. Dr S. Jones, the founder was so pleasant and down to earth. you could tell he really cared about the animals. and he had so much knowledge!. we truly missed his presence when he stopped practicing,  but when his son, Dr. Luke joined the practice it was as if his father had never left. along with the excellent care and compassion, over the nearly 4 decades we've come to Red Lion we've never felt them to be pushy in suggesting tests or treatments that weren't necessary.  I hope to never move so far away that I can't make the trip to Red Lion. Read Less
Donna F.
13 Nov 2018
REPORT
This practice has been our choice for over 10 years.We have always been treated with courtesy and respect, made to feel that our Kit and Callie were the most important patients they have.But we know i... Read More
This practice has been our choice for over 10 years.We have always been treated with courtesy and respect, made to feel that our Kit and Callie were the most important patients they have.But we know in our heart that all patients and their families are made to feel the same way! The costs for care are reasonable; the hours of operation are accommodating and convenient.This practice is well staffed with reliable, well trained techs who are experts at making your Callie feel safe, secure, and loved!This veterinary practice / hospital is an incredibly loving legacy of its founder, Dr. Southard Jones...and he would be absolutely delighted at the love and care shown here. We truly thank God for you all! Read Less
Lisa M.
28 Sep 2018
REPORT
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options... Read More
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options for him.. They even gave us extra time to say good bye .. Your compassion and helpfulness were amazing and we so appreciated it .. thank you again Read Less
Lisa B.
28 Sep 2018
REPORT
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options... Read More
I can't thank them enough for yesterday.. Our beloved cat Diffy had passed at only 6 yrs old .. they took such good care of him and us .. they fully explained the process and offered us oother options for him.. They even gave us extra time to say good bye .. Your compassion and helpfulness were amazing and we so appreciated it .. thank you again Read Less
Donna Tompkins
10 Jul 2018
REPORT
Had to put our dog to sleep. The staff was amazing and so compassionate. Thanks for taking GREAT care of him and us during this time.
JenBug 302
3 Jul 2018
REPORT
Amazing group of caring people from surgeries to having to put our dog down and now to a new puppy they have been there every step of the way with the best care and with out making it impossible to a... Read More
Amazing group of caring people from surgeries to having to put our dog down and now to a new puppy they have been there every step of the way with the best care and with out making it impossible to afford proper care for your animals thank you! Read Less
David S.
2 Jul 2018
REPORT
I just had to put down my best friend and I am so glad to have found Red Lion Vet. She[my yellow lab] became sick, possible cancer a month ago and I changed vets to Red Lion. They have been such a car... Read More
I just had to put down my best friend and I am so glad to have found Red Lion Vet. She[my yellow lab] became sick, possible cancer a month ago and I changed vets to Red Lion. They have been such a caring and professional group of Drs and staff, they made this painful loss not quite so painful.  Thanks for your care to all staff and DRs Read Less
Dan Walsh
28 Jun 2018
REPORT
Red Lion is amazing. I always walk out feeling informed and confident in their ability to care for our dogs. Truly compassionate and knowledgeable, Red Lion is our top choice.
Tomlin-Clarinda Campbell
17 Jun 2018
REPORT
Great Vet!. We have 5 dogs and they have all been seen at this Hospital for their normal check ups. They don't price gouge you and want to see the best for you pets. Everyone on their staff is very fr... Read More
Great Vet!. We have 5 dogs and they have all been seen at this Hospital for their normal check ups. They don't price gouge you and want to see the best for you pets. Everyone on their staff is very friendly and caring for your pets. Read Less
Lyndse Marriott
29 May 2018
REPORT
I had my first appt there today. It went very smooth and quick. The front desk staff was extremely friendly, along with the vet, and the vet tech in the room.
Ray Siciliano
2 Apr 2018
REPORT
They are a professional, caring and highly knowledgeable Veterinary clinic. They have had sole care of my dog and multiple cats since moving to Delaware. The Drs and staff are a true pleasure to deal ... Read More
They are a professional, caring and highly knowledgeable Veterinary clinic. They have had sole care of my dog and multiple cats since moving to Delaware. The Drs and staff are a true pleasure to deal with. Read Less
Kevin Barger
21 Mar 2018
REPORT
The team at Red Lion has always done an outstanding job taking care of our dog Ruby. Caring, friendly staff. I recommend them.
Judy Knorr
13 Mar 2018
REPORT
That is an awesome veterinary practice. Everyone is friendly and compassionate. They do everything from basic pet care to major surgery.
margaret bello
9 Mar 2018
REPORT
Wonderful treatment of me and my pet. I even called two weeks after oral surgery and they answered my question. No need for another appointment. Wonderful services! Decent prices too! They would be 5... Read More
Wonderful treatment of me and my pet. I even called two weeks after oral surgery and they answered my question. No need for another appointment. Wonderful services! Decent prices too! They would be 5 stars if they accepted checks. Read Less
Nicole Chadwick
16 Jan 2018
REPORT
I had to take my chihuahua to be seen for a eye issue and the care and price were remarkable!!! Then I took our puppy for a check up and puppy shots and was very pleased with the care and the price as... Read More
I had to take my chihuahua to be seen for a eye issue and the care and price were remarkable!!! Then I took our puppy for a check up and puppy shots and was very pleased with the care and the price as well. I will continue to take my fur babies there for veterinary care from now on!!! Read Less
Tara S.
1 Aug 2017
REPORT
The absolute best! I'm sure I could find a "cheaper" place to take my babies but they are just that! Whenever Toby or Kooper have an issue, they get me in right away, and work with my schedule. They'r... Read More
The absolute best! I'm sure I could find a "cheaper" place to take my babies but they are just that! Whenever Toby or Kooper have an issue, they get me in right away, and work with my schedule. They're always loving and compassionate with my dogs as if they're their own. My "babies" are clients for life! See you guys soon! Read Less
Kathy Davenport
31 May 2017
REPORT
I recommend this place highly. They take wonderful care of my dogs and when I had had an emergency they took us right in. When their other vet was too busy to see her. Even though they acknowledged sh... Read More
I recommend this place highly. They take wonderful care of my dogs and when I had had an emergency they took us right in. When their other vet was too busy to see her. Even though they acknowledged she probably won't live till Monday. That's when I called Red Lion. They took her that day and did the surgery. Left Lums Pond and never looked back. Read Less
L Thomps
21 May 2017
REPORT
The veterinarians here are wonderful. The staff is friendly. Their calm demeanor and gentle approach is perfect for my dogs... and truth be known, it is terrific for me, as well.
Barbara Anne Hamilton
14 Feb 2017
REPORT
Dr. Jones bought my Lucy a 16 year old short hair back to life. My Lucy was suffering with IBS. No other vet could figure it out, but Dr. Jones did. He has certain earned my business for my 8 animals ... Read More
Dr. Jones bought my Lucy a 16 year old short hair back to life. My Lucy was suffering with IBS. No other vet could figure it out, but Dr. Jones did. He has certain earned my business for my 8 animals for life. Thank you so much for allowing me and my family more time with Lucy. Read Less
Luke Fresconi
18 Jan 2017
REPORT
I've been taking my dogs here for years and always been happy with the services provided. It's nice that you can tell they aren't out to just push you towards expensive services unless necessary unli... Read More
I've been taking my dogs here for years and always been happy with the services provided. It's nice that you can tell they aren't out to just push you towards expensive services unless necessary unlike the former vet we went too. Read Less
Erin Kristin Albert
13 Jan 2017
REPORT
I came here for 10 years with my other dog, and now with my new puppy. Everyone is great! They give shots, cut nails, and answer ally questions.
Lori Keith
6 Jan 2017
REPORT
Great vet. Everyone there genuinely cares. We've been going here for years with our cats and dogs. Treatments and tests suggested always seem reasonable and appropriate.
S.J. Potter
5 Jan 2017
REPORT
Our family vet for almost 40 years. Always empathetic, friendly & welcoming staff. More of a "family-run" type of business with their priority being towards your pet's health, as per a "corporate -st... Read More
Our family vet for almost 40 years. Always empathetic, friendly & welcoming staff. More of a "family-run" type of business with their priority being towards your pet's health, as per a "corporate -style" business, geared towards profits. Read Less
Danyel Bowles
3 Dec 2016
REPORT
My dog needed to have emergency surgery on his leg. As soon as I went in the vets building I felt like he would be OK. Everyone that works in there are friendly and nice. They made me and my dog comfo... Read More
My dog needed to have emergency surgery on his leg. As soon as I went in the vets building I felt like he would be OK. Everyone that works in there are friendly and nice. They made me and my dog comfortable, came up with a plan immediately and did not hesitate to take care of him. I would highly recommend red lion vets to everyone. Thanks again for taking care of my dog. Read Less
Donna Daniels
12 Nov 2016
REPORT
I am so pleased that I picked Red Lion as my dogs new vet.Everyone that we have ment so far is very careing.
Patti Tamblingson Strecker
26 Oct 2016
REPORT
We needed a new vet and Red Lion came highly recommended. They got us right in and took great care of Daisy. Everyone was very caring and so nice.
Brittany Willard
8 Oct 2016
REPORT
My fiance and I were putting off finding a vet for a little too long after moving to Delaware. After an incident that made me worried enough to take our dog to the vet, we went with Red Lion because o... Read More
My fiance and I were putting off finding a vet for a little too long after moving to Delaware. After an incident that made me worried enough to take our dog to the vet, we went with Red Lion because of the positive reviews and proximity to our house. After actually going there, I know we made the right choice! We both really liked the vet, Dr. Jones, and all of the staff was very warm and welcoming. I was pleasantly surprised with the vet bill, it wasn't nearly as expensive as I thought, especially for an appointment I made the same day. We will be sticking with Red Lion for as long as we are in New Castle County. Read Less
Sandra V.
5 Oct 2016
REPORT
Very happy with the place, very friendly staff.Called in the morning and got a afternoon app. for my cat.she is much better already.GREAT SERVICES!
Lisa Flowers
26 Sep 2016
REPORT
I can't say enough about this vet and all the amazing people that work here. Knowledgeable, friendly, professional, reasonably priced. They are everything you would want. Dr. Manetti is wonderful an... Read More
I can't say enough about this vet and all the amazing people that work here. Knowledgeable, friendly, professional, reasonably priced. They are everything you would want. Dr. Manetti is wonderful and caring as are all the other vets and staff. They make you feel safe and in good hands which is important because my pups are my kids and I need to know they are in good hands. Read Less
Kim Schroeder Tenaro
23 Sep 2016
REPORT
I recently moved back to Delaware and used Red Lion Vet when Dr Jones was there. Since I was very please with the staff and knowing Dr Jones' daughter practices I had a feeling the care would be great... Read More
I recently moved back to Delaware and used Red Lion Vet when Dr Jones was there. Since I was very please with the staff and knowing Dr Jones' daughter practices I had a feeling the care would be great. Other than some faces have changed, it is like I never left. Thank you to everyone for making feel my Bella was as special to you as she is to me. Read Less
Penny Mears
10 Sep 2016
REPORT
Excellent service, fair prices & you can tell they really care about your pet!
Michael DeFino
11 Apr 2016
REPORT
Dr luke and the staff have been taking care of our bulldog Ella for many years. Thank you for keeping Ella healthy
Stephanie P.
9 Mar 2016
REPORT
Simply Amazing! Got a surgical consult on the same day i called and surgery scheduled the same week.  From the minute we walked in the door to the minute we left, my boyfriend and I, and of course our... Read More
Simply Amazing! Got a surgical consult on the same day i called and surgery scheduled the same week.  From the minute we walked in the door to the minute we left, my boyfriend and I, and of course our beloved dog Odie, felt nothing but compassion. All staff were extremely friendly and concerned for the well being of our pup. This past weekend our mixed breed rescue pup (about 9mon. old) tore the cruciate ligament in each of his back legs and now has to have two separate surgeries :( We originally went to another vet but wanted to shop around for the best surgeon while also considering the best price.  We were recommended this veterinary clinic by a friend whose dog had the same surgery.  The vet tech. i think her name was Lauren was great when interacting with Odie and extremely sweet, caring and gentle.  Even held him and soothingly talked to him during the exam and let him look out the window.  Dr. Luke Jones was polite, calm, patient and just overall seemed like a great guy who genuinely cared about and respected the well being of our dog and also the emotional aspect of it from our side.  He answered every one of our one-million questions all with a smile and confidence, laying out every possible scenario.  The prices were amazing, our surgery consult visit was only $250.00 total which included the visit meds and several x-rays.  Other places the x-rays alone would have been $250.00 or more.  Even as i was checking out, the woman was upbeat, had a smile on her face, and was compassionate about our situation offering different types of payment options. Overall, we were extremely satisfied with our experience and will continue to go to this vet and will spread the word about what a great place they are! Thank you to your fantastic staff, keep up the great work! Read Less
Ellen Behringer
29 Feb 2016
REPORT
The vets here are amazing. We have been coming here for many years now. What I also like and respect is they charge fair fees and give great service. My current dog is a real pill who only likes me b... Read More
The vets here are amazing. We have been coming here for many years now. What I also like and respect is they charge fair fees and give great service. My current dog is a real pill who only likes me but they treat him with respect and kindness.Read Less
Amanda Rock
23 Feb 2016
REPORT
The Veterinarians and Vet Techs at Red Lion are amazing. They have taken very good care of my dogs and cats. Had to put our dog down recently and they made she was comfortable when she passed. I also ... Read More
The Veterinarians and Vet Techs at Red Lion are amazing. They have taken very good care of my dogs and cats. Had to put our dog down recently and they made she was comfortable when she passed. I also had to take my dog to surgery, they made aure he was very comfortable before and after and took great care of him until he went home. Thank you so much to everyone at Red Lion! Read Less
Connie Seale
9 Feb 2016
REPORT
I can't say enough about how happy my dogs and I are with Red Lion Veterinary Hospital. Pleasant, prompt service, compassion and friendliness abound.
Nicole Drayton
31 Jan 2016
REPORT
Great vet! Also followed up with us after to make sure our doggie was okay. I would highly recommend this vet to anyone.
Mikey Kopyna
19 Aug 2015
REPORT
The team at Red Lion Veterinary Hospital provides great care! I recently started taking my cats there and they have been incredibly helpful. My youngest cat needed surgery and they were quick to get t... Read More
The team at Red Lion Veterinary Hospital provides great care! I recently started taking my cats there and they have been incredibly helpful. My youngest cat needed surgery and they were quick to get the procedure scheduled. Shortly after, my older cat was diagnosed with diabetes. They have been helping me with actively treating her & even offered boarding services when I need because of her condition. I am very pleased with the care and attention I have received thus far. They have been honest, affordable, and mindful. Bob in particular is a wonderful asset to the team. He regularly follows up, takes notes when I am explaining my situation, and even asks about the other cat that I have! I would definitely recommend anyone in the Newark, Bear, New Castle, & Wilmington area to this office. Read Less
Sue Forestieri
20 Feb 2015
REPORT
This is a great place. They are so helpful and personable. The vets and the vet techs are very knowledgeable. I've taken 3 of my 5 pets there and been very satisfied. I have a boxer with some issue... Read More
This is a great place. They are so helpful and personable. The vets and the vet techs are very knowledgeable. I've taken 3 of my 5 pets there and been very satisfied. I have a boxer with some issues and Dr. Bales and the ladies have been very through, helpful and understanding. They make sure I understand, in layman terms, the diagnosis and treatments. I highly recommend Red Lion Veterinary Hospital. Read Less
Alyssa K.
15 Jan 2015
REPORT
I have since moved from Delaware, but I truly miss all of the veterinarians at Red Lion. Not only are they extremely affordable (and honest in what treatments and tests need to be done) but the veteri... Read More
I have since moved from Delaware, but I truly miss all of the veterinarians at Red Lion. Not only are they extremely affordable (and honest in what treatments and tests need to be done) but the veterinarians are incredible as well! I wish that they could travel to our new location because the veterinarians here are not nearly comparable to the genuine kindness and compassion that those at Red Lion have shown us! Read Less
Trish Davis
24 Sep 2014
REPORT
I took my Abyssinian kitten there for her wellness check today for the 1st time after being referred by my manager at work, since I am new to the DE area. We saw Dr. Elizabeth Bales who did a thorough... Read More
I took my Abyssinian kitten there for her wellness check today for the 1st time after being referred by my manager at work, since I am new to the DE area. We saw Dr. Elizabeth Bales who did a thorough examination of my kitten. I had an additional concern that she advised she would look further into. She called me back within an hour. I was amazed by the livelihood and compassion of the staff. The wait time was about 5 mins. I will never take my cat anywhere else Read Less
Kathy G.
15 Jan 2014
REPORT
Highly recommend, great diagnostic services, experienced owners, veterinarians and staff. We've been clients of this hospital for many decades and have never had a bad experience. Red Lion has assiste... Read More
Highly recommend, great diagnostic services, experienced owners, veterinarians and staff. We've been clients of this hospital for many decades and have never had a bad experience. Red Lion has assisted us with helping our rescue animals and our personal animals, all animals that we have brought to them have received exceptional care. The practice has never recommended unwarranted testing or procedures. Every pet owner, shelter or rescue that we have referred to utilize the services of Red Lion Veterinary Hospital, Veterinarians and Staff have been extremely satisfied. Read Less
Yingbo W.
19 Nov 2013
REPORT
I am relatively inexperienced with normal cat sicknesses because I've only had cats for a couple months so I freaked out and took my foster cat to the vet because she started sneezing a bunch. Turns o... Read More
I am relatively inexperienced with normal cat sicknesses because I've only had cats for a couple months so I freaked out and took my foster cat to the vet because she started sneezing a bunch. Turns out my cat just had a kitty cold which was common with shelter/stray cats. The vet "prescribed" me some over the counter l-lysine gel for $24. I didn't know it was over the counter supplement at the time. Vet didn't tell me. Otherwise I would have ordered the supplement for $15 less. I also had the vet look at my cat's anal glands because she was scooting. The vet ended up sticking a finger up my cat's butt and expressed the anal glands. She said she also found a hard pea sized lump in the cat's rectum but says it's not related to scooting because it's internal. The vet recommended that I come back for re-evaluation and maybe surgery if it grows bigger. This diagnosis just sounded like over kill and sort of absurd to me like they just wanted me to come back so they can make more money by doing surgery because of a tiny lump in my cat's butt that's not even bothering it.I don't like how they make unnecessary suggestions like you have hundreds or thousands of dollars to spend on check ups and surgery for an otherwise healthy cat. I got the money gouging impression from this place. Read Less
Kristin M.
29 Oct 2013
REPORT
I've given 4s and 5s on other reviews and I think each one deserved it. In the case of Red Lion, this is only because they don't offer a 10. After moving to a new area we were searching for a new vet ... Read More
I've given 4s and 5s on other reviews and I think each one deserved it. In the case of Red Lion, this is only because they don't offer a 10. After moving to a new area we were searching for a new vet for our best friend, Shepherd Labrador mix, Cheebs. We were recommended Red Lion by a neighbor with 2 older dogs, and with our 12 year old dog we wanted to find someone thorough who we could trust. We've gotten all of that and more at Red Lion.Dr. Hummell was great. We noticed right away in the first few visits that she really cares for her patients and their owners. She got right down on the ground checking ears and feeling around her muscles and went over all of our concerns. Rather than just pushing heavy expensive meds, she made recommendations for what we needed, while at the same time helping us find alternatives that we might have at home.After about a year we had noticed some troubling symptoms with Cheebs. Dr Hummell immediately identified possible causes and we began the process of finding the ailment. We found a softball size tumor on her spleen. At her age and with any cancer this could be a very dire situation. We were presented with options in a very honest, caring way. This could always be a difficult decision but we felt confident with all of the information we were given and the Drs plan that we should act right away and take an aggressive surgical approach.As confident as I was, we knew that we were risking losing our girl. We went forward with the surgery and splenectomy and Cheebs came through and did great. We were kept informed by phone after each step, and she was even able to come home that night instead of having to spend a few days there in recovery. All of the test results came back and the tumor was benign and had not spread. In spite of this, if it would have ruptured she could have bled to death internally in just hours. We made the right decision both in the surgery and our choice of Red LionThings could have gone the other way, but having a vet that cared for our girl, gave us the options honestly, and had the knowledge and expertise to pursue a plan of treatment saved our girls life. I cannot thank them enough. I recommend them to everyone. The surgery happened in June of 2012, Cheebs celebrated her 13th birthday this July, and she's snoozing next to me right now. Read Less
Nat M.
29 Sep 2013
REPORT
I had a Really good experience here!I was looking for a Vet that could get me a certified letter for my pet to be able to get on our flight to CA.  Called about 3 other places (VCA, petsmart,lums pond... Read More
I had a Really good experience here!I was looking for a Vet that could get me a certified letter for my pet to be able to get on our flight to CA.  Called about 3 other places (VCA, petsmart,lums pond hospital) all wanted to charge me an arm and a leg. Almost $100 over all for both the Visit + the letter. My pet is in good health, I have records of previous visits and he has flown before. I find that to be way to much for a simple certified letter. At Red Lion Veterinary Hospital they were really friendly and gave me a price of $48. I was hesitant at first fearing I would get charged a separate visit fee. I was reassured that the $48 was the final price.The location is small but they are really friendly and give off a really nice home vibe.My pet was weighed and examined by the veterinarian and all along I got really good service. My letter was filled out and printed and paid $48. I'm glad I looked around before going  with the crazy prices other places have.I really recommend this place if u live in the are. :) Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know