Dupont Veterinary Clinic

This place has been our vet for about 15 years, but we are now switching for 2 reasons: 1) the current staff's customer service skills on the phone are unpleasant, rushed, and unhelpful; 2) the pricing for standards services has skyrocketed and is not worth it when there are so many other great veterinary practices nearby.  The newish ownership has an approach that is all about money.  When it was under Dr. Hollis' leadership and even before that, the place was great.  They would help us by phone, squeeze us in when needed, and were compassionate and caring.  The last straw for me with the new team was when they quoted me $650 for a kitty teeth cleaning, not including blood work.  (Read that sentence again. $650!)  And they refused to even give me a range for a price quote over the phone for extractions.  I'm done. I found another vet with even better Yelp reviews that had a cleaning special for $200 and gave me a reasonable range for extractions, depending on how complicated the tooth is.  These other prices comport with what I was told by 2 vet friends in other locations as well as home vet that my kitties occassionally see.  Dupont Vet, I'm sorry to leave you, but I'm off to better customer service and lower costs.  You served us well until the new leadership.  Hope others find this useful. Read Less

We have been going to Dupont Vet for about a year now. Our primary experience for dogs has been with Dr. Dan. At our very first visit, Dr. Dan spent almost 45 minutes with us patiently answering our questions and doing a thorough exam of our 12 week-old puppy. We hadn't had a dog before, so he also offered strategies and tips for a smoother transition. He is also very cognizant of the high costs of pet care, including testing. Dr. Dan tailors his treatment plan accordingly, which is immensely appreciated. When we've seen or spoken to him on the phone at other times, Dr. Dan has also taken his time with us. We never feel rushed like we do with other vets, and always feel that we can ask another question. He makes us feel very comfortable. Dr. Dan's patience, demeanor, and knowledge kept us coming back. Since then, we have been fit in last minute for all sorts of issues. Their flexible hours and being open daily make it so easy to get an appointment that works for you. They also offer parking validation, being in a very busy location.We have seen Dr. Rosen for our cat. She, too, is extremely knowledgeable and kind. Dr. Rosen is easily accessible through email and always gets back to us promptly - and in great detail, fully addressing all of our concerns. Dr. Rosen even once replied to us while she was on vacation. She has been very sensitive to our cat's anxiety and has provided treatment accordingly. We feel Dr. Rosen really listens to what we have to say, too, before we decide on the best course of action. We feel like we are partnering with her for our cat's care.The rest of the staff at Dupont has also been exceptional. The receptionists are always extremely pleasant and friendly and make an effort to recognize all of their patients. The techs are wonderful and are great with animals. In the summer, the vet holds "meet and greets" in the park where local residents and their pets can have fun. Additionally, Dupont sponsors events to help clients in need, most recently offering to help those affected by the shutdown.Truly, Dupont Vet is here for the animals AND their human counterparts. We feel so confident in our pets' care and look forward to continuing to partner with them. Read Less

Amazing, attentive, knowledgeable staff! Took my pup Chai (115lb bulldog/hound mix) in for an emergency visit after he was bit by another dog. Despite being a new patient, they were able to squeeze us in last minute late in the evening. Chai was of course anxious after the incident (and i was in tears probably making it worse..)  but he warmed up to the entire staff and went through the visit without any issues. Dr. Rosen was amazing, caring and knowledgeable. I truly appreciate their kindness and will come here for future appointments. Read Less

Every vet in this place is caring and compassionate with my 25 lb rescue, Carlton. They do not recommend costly tests or procedures and have taken wonderful care of my little guy who is scared when he comes in. The techs are friendly, and so sweet to him and me. Front desk. Helpful, responsive and just the best.  Yes, it is more expensive, but I won't take my guy anywhere else. It is clear that the people at Dupont Vets love their work and the people they work with. Read Less

A caring place that won't take advantage of you and your loved one. We had a hard time leaving our vet in Falls Church but this has been a great place for Mischa. They are busy but will always figure out to squeeze you in when needed and Dr. Maverich is very straight to the point with no BS during all appointments. Read Less

I have been a long-time customer here (many years) out of convenience, HOWEVER, I will not be returning after having been incredibly rudely treated by the practice manager, Richard Cohen. I sent him an email, which he was too lacking in communication skills to respond to properly. I had to send an additional email, highlighted a few things. I used caps for one or two words. He had the gall to write back, unapologetically and say "There is no need for loud language." What? What a jerk! To treat a long-term customer like this is unacceptable. The place is a total cost ripoff (that is why getting an appointment is no problem). With Richard Cohen there manning the practice, I am sure other clients will evaporate. He should take his rude self back to NY. His manners are unacceptable. No thank you! Read Less

Their practice manager, Richard Cohen, forced me to leave this place after having been caring for my pets for well over a decade. He is OBNOXIOUS! Do NOT take your pet here. I continued to support it even though it is far more costly than any vet clinic in town because of the proximity to my Georgetown home. But this psycho has stirred things up. I have pulled my pets records and will go to the higher rated City Paws. Read Less

This has been our family vet for over a decade. We love them because they love our dogs. We have had everything done here from common well care visits, to surgeries to having a pet euthanized. In every instance, I have felt that they deliver the utmost tender, love and care. Their bedside manner is unmatched, commonly calling after visits to check in our dogs.The parking is very tricky, but they have weeknight and weekend hours which helps drivers like me. Read Less

PROFITEER WARNING for most pet owners, man's best friend is another member of the family and deserves the best care, but you need to be alert to profiteers, some of the veterinarians at this place are out to make an extra buck, they pad the bill with unnecessary tests and procedures. Speaking from experience, I suggest you approach this otherwise excellent veterinary clinic with caution -- never hurts to question your doctor so why not your dog or cat's. Read Less

Our pup River - a white lab -  is our heart and we had been working with another vet practice. Dupont Vet made themselves available during a rough time when our pup was in pain and our far more expensive vet couldn't fit him in over the course of 24 hours, couldn't prescribe over the phone and didn't have any suggestions.  We met Dr. Rosen who was a total gem. She was patient, thoughtful, humble (despite being a vet, DVC Medical Director and having decades of experience etc. she put up with my deluge of questions and challenges because yes I am that annoying pet parent). She is also effective! She's interested in short term relief and addressing the underlying issues. She's also incredibly warm. She took the time to map and measure each of his lipomas and send me a copy! Truly top notch. Awesome vet practices are so often ruined by a front desk staff that is under paid, under prepared, under supported and trained to work in  sometimes inherently chaotic environment in the midst of stress. I'm not sure what they do at Dupont Vet but their front desk staff are troopers - they deal with sometimes entitled pet parents :) with a ton of grace. The vet tech that wears Toms in the winter is also spectacular.  She was patient, engaging, highly competent and River loved her.  Finally, I want to especially note our most recent interaction with Dr. Sarah Babcock. We met Dr. Babcock by accident when we brought River in for an issue over the weekend.  In what we had expected to be a fairly routine visit.  She was remarkably present, patient and caring with River. She immediately built a rapport with me (and i i think i've already established that I can at times not be the sweetest cup of tea) and my partner and ably navigated our very different coping strategies around stress and our pup. River also just loved her. She was so careful with him, thoughtful about areas of injury and really paid tremendous attention to each and every small question or issue I pointed out. She identified a skin infection on his belly and an underlying issue with his ears all the while being peppered with questions as diverse as her opinion on Adequan v. glucosamine and the complexity of navigating the still very imperfect options and their trade offs that pet parents have to navigate.   Towards the end, an  an issue around a mass on his back emerged.  Cue the drama of waiting for cytology, blood work etc. and fearing the worst. Because a boring story around my phone settings - all of which were my fault- Dr. Babcock was unable to get through to me despite trying me numerous times on my number.   By hour 48 I was monstrous to a lovely person named James a woman whose name I didn't catch at the front desk. They were calm and helped me get in touch with Dr. Babcock who - once we spoke - I sheepishly realized I had messed up in our communication not her or the clinic.   Dr. Babcock talked to me patiently at 8 pm on a winter evening. She answered all my questions (there were A LOT of questions).   Rio is a-ok. And I simply could not be more grateful. But I really want to point out that not only did Dr. Babcock offer highly competent medical care but she seemingly effortlessly diffused what could have really escalated dramatically. When she wasn't able to reach me, she called the clinic back, she gave clear instructions and she followed up immediately.  When we connected, she was so incredibly warm and patient and apologized for the miscommunication (again - it was my fault), expressed concern for River and acknowledged how stressful these last few days must have been. I've run my own business, worked as a consultant and managing partner and (despite my total inability to manage stress relating to my pup), I have successfully worked in a field that is by nature often highly charged and politicized. Dr. Babcock could teach many of the professionals in my field of work a thing - or ten - about ethics, business and relationships. It seems so simple and yet every day I see folks fail at it w/disastrous and avoidable consequences. River and Dupont vet have her (but y'all should have her more!!).  I've read a few folks that have said that Dupont Vet is expensive. I can only share that living in D.C. is expensive and offering top notch care is expensive. I really want the folks that provide for my pup to make a living wage, be able to afford useful tech upgrades and get the training and support they need. I find there prices reasonable and am grateful that they give back thru a program where folks can't afford to pay for pet care can have access to crisis services. I think the larger issue of the cost of vet care is real - but has to be addressed structurally - by changing the insurance system, regulation, reimbursements etc. I can't be sure around how they allocate resources or their profit model but I hope the people that work there make the bulk of it and what I can say is that Dupont vet is worth every penny and more. Read Less

I find this review very difficult to write because I have never been in a situation where so many people gave outstanding reviews and my experience was contrary. My dog had been seen by DC years ago when we first lived in DC. Having moved away and back in Oct 2017 I decided to visit the DVC. As for my experience, I came into DVC because my dog wasn't feeling well. Got an appointment for the next day. Great! When we got to the clinic we were seen late, rushed through the examination and out of the room because they needed the space for the next client. My dog and I were taken upstairs past a dog that was undergoing a teeth cleaning into a non-examination room so that the techs could draw blood for a senior panel. A couple of things I found surprising and disturbing. The Doc had diagnosed my dog with kidney failure and wanted to collect both blood and urine. The tech had tried and tried to get the blood from my dogs legs and finally collected it from her jugular. The options for urine collection that were offered were to draw it directly from my dogs bladder of catch it when she decided to pee outside. I went with peeing outside. Two things. My dog had had a senior blood panel drawn several months before. The DVC didn't tell me that they hadn't received results from the previous Doc due to a communication/email error. Our Doc at DVC had rushed to diagnose my dog with kidney failure and wanted to put her on medication and a special diet. "The food could be bought here". I wasn't keen on moving that fast on my dog's condition and wanted a second opinion.  When I did go to the new Vet, that Doc told me that my dog had a hypothyroid condition and that my Doc at DVC should have caught that in the blood work. Also, the blood work that the new vet had received from DVC didn't look like a senior panel. Was I charged for something I didn't receive? In any case, the new Vet did say that there was a possibility for kidney issues because my dog is 14+ years old, however that was not the case at this time. This has been the only time that I have ever been treated so poorly by a clinic. Read Less

I have been coming here since I moved to DC, and always get exceptional care for my dog. Appointments are always on time, and the vets are always very kind. Dr. Rosen sends emails to check up on how my dog is doing after appointments, and everything is always communicated clearly regarding what I can do at home to make sure my dog stays healthy. I would definitely recommend coming here for any of your pet's medical needs. Read Less

Best doctors (I think Dr Rosen is one of the smartest, most experienced and practical doctors in DC area).  The staff is supportive of patients and owners.  In an emergency, there is always a wonderful doctor to pitch in (Dr. Dan was there after dealing with my dog eating way too much chocolate - who knew he was so tall when on hind legs.  Fabulous - the best word to describe him and the techs - they are smart!).  Last year was very bad for us as we had to make a difficult decision about putting down our very old dog.  Verna arranged for it knowing how traumatic it would be so she arranged for us to be quickly put in a room so we did not have to see other pets.  It went smoothly and the experience was filled with compassion and caring.  Very sensitive and brilliant bunch of doctors and staff. Read Less

Dr. Rosen is great, she is so good with my little pug Sanchi. I am extremely confident in their services. They did have a hiccup in which they forgot to give him his last puppy shot, but they quickly got him taken care of. The staff are always very friendly as well, they love animals and are happy to answer questions and smile. They sometimes do get mixed up with pricing but luckily I keep a close eye to correct some mistakes, but they are great in customer service. DuPont is a lot pricier than other vets in the area, but they are quick to schedule, have great happy staff members, and Dr. Rosen is so good with my pup and knows her stuff! Read Less

Dr Murdoch is very capable, compassionate, and communicates clearly recommendations and options. My Buddy cat is recovering very quickly from an urgent procedure. Everyone else I encountered was professional and helpful. Read Less

The employees here were extremely accommodating when I accidentally clipped my dogs toenail too short and could not get it to stop bleeding. They got me in quickly with some styptic powder for dogs and helped me clean her up and had me on my way within 10 minutes! I really appreciate how accommodating and kind they were. Read Less

I am so thankful to have found Dupont Vet and Dr. Dan when moving to DC. My pup (15 years-old) went in for a routine check-up and they ended up discovering some bigger medical issues. They outlined the cost before moving forward with any procedures, and did a great job making sure she recovered. They even called me in the each night to check in on her. Read Less

Everyone from the front desk, to the techs, to the vet were so kind and warm. I have a very skittish cat and was nervous as to what his reaction would be at the vet; the front desk was very understanding and also very flexible with my schedule when making the appointment . They greeted me warmly and everyone who came into contact with my pet treated him with kindness and compassion. The vet was very thorough but not pushy with his recommendations. Highly recommend this office! Read Less

I've been going here for more than 20 years. Initially, when my cats were seen by the owner, Bruce Herwald, I was very satisfied. Dr. Herwald is a very skilled vet and a delightful person. But he now primarily devotes his time to various business enterprises and no longer practices much, if at all, and the clinic is staffed by inexperienced vets who don't seem to stay more than a couple of years. So needless to say, neither you nor your pet gets a chance to establish a relationship. That's one problem. The other is that they really pile on the charges. Yes, I'm sure their rent is high, but that doesn't mean that they should look for ways to pad the bill, which seems to be what they do. Read Less

The services--fine. My confidence in the staff--fine. It's the pricing that's not fine. We've crunched the numbers now and were shocked to see just how much more expensive Dupont Vet is than other area vets. It's nice that they're in the middle of the city, but we saved a LOT of money by going a little less downtown. Read Less

We had a really great experience here.  After transferring from another vet, we are very happy with dupont vet.  My boy isn't the easiest to handle and Dr. Recinos was amazing and patient.  Bruce was terrified of the place, and Dr. Recinos could sense that.  He kept his distance from Bruce and we kept trying things until he was able to tolerate his shots.  They were so patient and Dr. Recinos listened to every question that I had.  I know this appointment with Bruce was probably one of the worst he's ever had.  It was so bad that Bruce popped his anal sac from being so scared and freaked out.  Anyway, he got the job done and got our business just for the patience and caring he has for animals.  It isn't 5 stars because I called and asked twice for the vaccine records to be sent to daycare.  The daycare never got them either time so I was a bit of a problem for us when he needed to be boarded. Read Less

Dupont is absolutely wonderful.  Dr. Blalock and everyone I dealt with was kind, thoughtful, accessible and caring.  They kept in touch throughout a difficult time for us and our cat, and we always felt supported by their knowledge and compassion.  I would recommend them to anyone. Read Less

I brought my newly adopted dog here on her (and my) first ever vet visit - Dr. Dan was kind and attentive, and answered every single question I had. He asked me to call if I ever had any questions, and made me feel much more comfortable and confident as a first time pet owner. He was so gentle with my scared shelter pup, and I know we were both very grateful for that.The front desk staff has been very prompt and knowledgeable every time I've called with a question.I also want to mention that a few months after that, I saw Dr. Dan giving pet medicine and treats to a homeless man with a dog sitting outside Dupont Metro. If that doesn't tell you what kind of treatment you can expect to receive here, I don't know what will.Thank you Dupont Vet Clinic for all that you do! Read Less

I'll preface this review with: Dr. Mavrich was fantastic with our puppy and with us. Exactly what you want in a vet - personable, objective, had plenty of time to answer questions, reassure us etc... There is no doubt that we were very happy with his services.Where I think this clinic falls over is on the penny-pinching front.We needed to get a health certificate for our puppy today, so that he can fly with us. After 20 minutes in the waiting room and 5 minutes in the vet's office, we were charged 85 dollars for a piece of paper that summarized all the shots he had been given to date - signed by the vet who saw our dog (not Dr. Mavrich). This is absurd. If he had presented with an issue, we would have been glad to pay. But he did not. We will be changing vet immediately. Read Less

My sister and I came here because her elderly cat who had been her companion was very sick. During that consultation, she decided she needed to have her beloved Maribelle put to sleep. I have never seen so much compassion from the vet and every member of staff. The vet gave precise information, always referred to Maribelle as my sister's friend and companion, and helped her understand the true parameters for her choice so that she could do what was best for her friend. He explained everything the whole way and let her hold Maribelle as she got the sedative so that her last conscious memory would be cuddled on her lap instead of on the table. I really cannot praise them enough. Read Less

I've been happy overall with the routine care at Dupont Vet Clinic.  They know what they're doing.  The tricky part is that their internal communications issues can come at the expense of your pet's health, especially in a more urgent situation.  If the receptionist says she will "pass a note to the vet," you might as well head over to Friendship Hospital, because you will get a reply a few days later or never.  (To be fair, this could depend on who answers the phone and what the vet already has on her plate for the day--but it's happened to me more than once.)  Then when you're at Friendship, you will find yourself thinking, "Hmm.  I'm already paying top dollar at Dupont, in spite of their unresponsiveness.  Friendship Hospital is open 24/7. . . ."  If you want peace of mind in all situations, just go to Friendship. Read Less

I have been to Dupont Veterinary Clinic (DVC) on two occasions, with two different cats. I should preface by saying that I absolutely love our vet back home, so not sure anyone else will ever be able to measure up. But overall, I am pretty satisfied with this one. Each time we went was for a sick visit and DVC was excellent about getting us an appointment quickly. The first time was a tad stressful because DVC is adamant about having the animal's medical history before they will see a new cat and our old vet is just as adamant about needing a signed release from the patient and will only snail mail the records. Because our cat needed care asap, I finally convinced both sides to bend a little (DVC to accept rabies and vaccines history only and old vet to provide those records over the phone.) The second time we visited, I was more prepared and had our other cat's records already in hand, so the transition went smoothly.During each visit, the front office staff was super friendly and efficient and wait time was minimal. Though there is more than one vet in the practice, we had the same one each time and he was very nice, patient, thorough and took the time to answer every little question I had. We had a few glitches the second visit. My cat had to have urine drawn from her bladder. Afterwards, I put her back in the carrier and she promptly urinated in it. The technician said, 'Oh, that's because I stimulated her bladder." if she expected that might happen, shouldn't she have told me that BEFORE the cat was put inside the carrier? Next, I was advised that test results would take "15-20 minutes". Forty minutes later I was still waiting. Another ten minutes later I finally received the results. Also during each visit, we were offered optional medical tests. While I am sure the motivation is to be as thorough as possible, these optional tests are a costly option on top of an already costly visit. The first time I paid for an additional test (but was given medicine before the results even came back); the second time I declined additional testing. Overall pleased and I will certainly continue to take my pets here. Read Less

In the first few years that this clinic opened, I had to put down my cat. I went there because it was close and I could see how they handled me and my pet. They gave him the ultimate dose before telling me that this would be it! So I had no chance to say good-bye to him or pet him! I was really upset. Today, 2016, I needed their cooperation to work with another vet's office to get some pain medication today for my new cat who has cancer. I called three times in the a.m. and never got a response. It just went to voice mail and no one ever bothered to call me back. I'd like to say something good about this clinic, but with these experiences, I simply cannot. They do not exhibit the sensitivity and care that I would and should expect from any veterinary clinic. Read Less

The vet was wonderful. We had some small issues with exchanging emails but that is a small hiccup in a bigger picture. Wonderful with my dog, kind staff, and most of all they clearly know what they are doing and are passionate about it! Read Less

I took my dog here when he was having some GI issues. I had to drop him off to go back to a meeting at work, but I was very worried so I asked them to give me a call right after the vet saw him and they said ok. Three hours later I had still not received a call. I eventually had to email them and ask about my dog and the doctor finally called. When I got there, I was told the visit was going to cost $400. He needed an antibiotic, which was $25 but I was shocked at the other charges. It was $84 just for the visit, then an additional $100 for tests that I didn't even know they were going to perform even though I asked them to call me before performing anything expensive. Then they had put $70 dog food and $70 probiotics on there that they said the doctor "recommended" but they never even asked me if I wanted them. I made them take those two things off and just got the antibiotic and after a few doses of the medicine my dog is perfectly normal again. There was absolutely no need for those $140 worth of charges. I read some reviews earlier saying they try to up charge you wherever they can here and it's true. Definitely going to find another vet in the area. This place took advantage of my worries for my dog. Read Less

I moved to D.C. last fall and tried Adams Morgan and City Dogs before I settled very happily on Dr. Sillito. I have an older dog and cat (9 and 16, respectively), and I cannot say nicer things about Dr. Sillito. He really took the time to learn about my animals and their histories before meeting with me. He listened to my concerns and was incredibly caring and thoughtful in his approach to their conditions. He recently got my cat through a particularly tenacious upper-respiratory infection that the vet at Adams Morgan totally screwed up treatment for. He is also very understanding about costs and is realistic about prioritizing the most important health concerns. I highly recommend Dr. Shillito, he has definitely made a customer for life! Read Less

1 review 5.0 star rating 3/16/2016 This place is a hidden gem. We recently adopted a dog from a rescue that had recently been treated for heart worm. We wanted to get her a check up and establish her with a vet in the area and a neighbor recommend Dupont Veterinary Clinic. We called and easily scheduled an appointment. The receptionist was extremely helpful and took down all of our information. He was very thorough and reminded us that there was no parking available besides street parking (assumed, but always nice to be reminded). About three days after we scheduled her appointment, she began vomiting and was not eating her usual amount. I called Dupont Veterinary Clinic and they were able to squeeze us in for an appointment that day. We arrived very early for the appointment and the staff was extremely friendly and social. We saw Dr. Mavrich and he was wonderful. He was very kind with our sweet girl who is a bit timid. He took his time with her and made sure that she was comfortable and as calm as could be. He took extra time to explain any and all questions that we had, printed out lots of extra material for us, and was otherwise perfect. The thing that I appreciated most was his thoroughness and attention to detail. He had performed a test that yielded somewhat in-conclusive results. Rather than make his best guess, he informed us that he wanted to consult with another vet in the practice and look at it with fresh eyes the next day. He called us the very next day and communicated that everything looked great. We loved the fact that he was so thorough and attentive. I would highly recommend Dupont Veterinary Clinic and Dr. Mavrich! Read Less

After 10 years of going to Dupont Vet, my 16 year old dog passed away at home. I took his body to the vet for cremation two weeks ago. Not one person from the clinic has reached out- not even a sympathy card. I lost two other dogs when I was in Texas and the passing of the patient was acknowledged very sensitively by those vets. In the past two years, I have been passed to enough veterinarians in the practice that it felt like there was no relationship between me and the doctors. This is not what I want from a clinic and I will not be using them again. Read Less

The staff at DVC have become like family after my dog had surgery to remove a tumor between her toes. My lab is 10 years old and the healing process was prolonged. Dr. Heller went way out of her way to help us through what became a seven week ordeal of daily and then every other day vet visits. The techs are superb and loving and the front desk staff (Verna, Jessie, and Jocelyn..... I know them well...) so kind and patient.... To both me and my dog. The other doctors have been great, too, keeping me calm when it seemed like her poor foot would never heal! Five stars all around. Read Less

Two injuries and seven weeks of recovery within four months -- that's been my experience with my dog at Dupont. I shouldn't have gone back after she was seriously burned there while under anesthesia for a dental cleaning, because Dr. Hollis was supposedly unable to pinpoint the cause of the burn, though she claimed to believe it was most likely caused by EKG equipment (an occurrence that other veterinary professionals tell me they've never heard of). It was an extremely difficult five-week recovery, and my husband and I ultimately decided to pursue limited services there afterward only because one second-opinion vet thought Dupont would be hyper-vigilant about our dog's safety after hurting her so badly once. Wrong. Recently during grooming there with Lauren, our dog's carpal pad was badly cut, not by Lauren, Dupont claims, but by our dog herself because Lauren left sharp scissors open on the table and our dog supposedly got entangled in them on her own. This, of course, makes little sense (in part because the carpal pad isn't on the bottom of the paw, but farther up the leg), but it is remarkably careless if it did happen that way. Though Dr. Hollis claims to be passionate in her concern for our dog's well-being, she stopped asking about her (though she had not yet recovered) after I complained about the experience via my Facebook page, and she soon told us she would not provide further care for the injury, which will have taken at least two weeks of recovery by the time it's healed. Again -- two injuries and seven weeks of recovery within four months. That's a dismal reflection on Dupont's safety standards, and any current or potential clients need to ask lots of questions about safety risks to their pets there.Read Less

My dogs see Dr Heller. I absolutely love her! I'm quite picky when it comes to veterinarians, and she is phenomenal. She treats my dogs like they are the only ones she cares for. She never seems rushed and always listens to concerns. She's great about following up and doing intermittent check ins. It might be more expensive than other vets in the area, but the service you get is well worth it.Read Less

I was referred to the Dupont Vet by some friends, who recommended them for my new puppy. I have been here at least 5 times in the past 3 months for various puppy vaccinations and emergencies, and every single employee here has made each of our experiences as painless and easy as possible. We regularly see Dr Vail, who is very sweet and patient with my very nervous rescue puppy. She also works on weekends, which is wonderfully convenient. The receptionists not only take appointments and payments, but they help assess what to do in an emergency. When I called them to tell them my puppy swallowed a q-tip, they asked many detailed questions, then set me up with Dr Heller that same day. When I brought him in, I was shaking as a technician took my dog away. Dr Heller calmed me down, showed me an X-ray, and explained everything that needed to be done for my pup to 'pass' the q-tip without surgery. I couldn't recommend this clinic more. I wish I could come here for my own medical needs, a lá Kramer in Seinfeld. Service is pretty expensive, but I don't regret spending a pretty penny here. My puppy is alive and well; he's survived many vaccinations, swallowing random chunks of garbage, and getting neutered. Dr Heller even emailed me a breakdown of charges several days before my dog got neutered so we would know what to expect. Also, if you buy meds here, like frontline or heartgard, they will match 1800petmeds prices or any other pet medicine shop, so make sure to ask for that when paying for your prescription. Read Less

I've been taking 3 generations of cats there since they first opened. Although it hasn't always been the case, for the past few years the care and compassion shown by everyone there has been exemplary. I would particularly recommend Dr. Drummond. Read Less

My two goldens have been cared for by DVC for over 10 years. Incredibly thorough and thoughtful staff helped diagnose a wide range of health concerns while keeping my (then) aging dog's comfort and quality of life in mind. My young puppy is in great health after being treated for sock-swallowing. 6 stars for DVC! Read Less

I have a very anxious dog and he absolutely loves all of the staff at Dupont Vet. They have been absolutely fantastic since I got him and I wouldn't take him anywhere else. I think I have now met all of the vets at the clinic and every one of them has been very skilled, good with my anxious dog, clear in their directions, and efficient in appointments. I've never waited more than 10 minutes, even for emergency work-ins. Overall, this clinic has been the best veterinary practice I've ever found. I also want to give a particular 1000 stars to Dr. Vail. When my dog was deathly ill, she sat on the floor with me (and him) for almost an hour talking about options, treatments, and emergency vet hospitals. She called daily to check in on him while he was hospitalized and was fantastic managing his treatment when he was released. I recommend her to everyone I know. Read Less

I have taken all three of my dogs there now for over 6 years. I recently lost one to old age and deteriating health. The entire staff at Dupont Vet was very caring, kind and helpful. I would never go anywhere else with my dogs. Dr. Hollis is a wonderful vet and she truly cares about the wellbeing of her patients and their owners. Read Less