Hilltop Family Vet
Alachua, Florida
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General Info
Hilltop Family Vet in Alachua embraces a pet care approach that prioritizes measured progress over urgency by using behavioral signals and owner feedback to guide each step across Florida. When animals arrive they undergo check-in observations which include their responses to scent layers flooring texture eye contact and nearby movement instead of solely medical examinations. Clinicians adjust examination procedures by interpreting posture signals and handling feedback while the exam proceeds which leads them to slow down or pause when they detect restlessness breath variations or resistance. Examinations involve thorough assessments of coat density hydration muscle composition limb responsiveness dental surfaces oral heat and abdominal flexibility. Homeowners receive invitations to discuss recent domestic patterns where subtle shifts in daily routines combined with vocal changes and energy movements provide guidance for future actions. Hilltop Family Vet provides structured diagnostic services alongside immunizations pain tracking aging wellness protocols and collaborative illness mapping. Flexible appointments enable either single-step visits or multi-day staging based on the emotional capacity of the animal and household. Integrated visual tools such as diagrams tracking calendars and photo logs support communication across visits. The essence of follow-up care transforms from simple reminders into complex dialogues. Check-ins rely on behavioral settling instead of solely depending on timeframes. Owners receive instruction on monitoring sensory regulation and activity re-entry after visits especially for pets who withdraw or externalize following stimulation-heavy experiences. Hilltop Family Vet delivers veterinary services throughout Alachua and nearby Florida regions which initiate through awareness while supporting home routines and respecting both physical and emotional limits from beginning to end.
Team
Hilltop Family Vet
Veterinarian
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Reviews
Sandra King
4 Aug 2023
REPORT
We have been a client of Hilltop Animal hospital for over 8 years. They have always been there when our dachshunds needed them. I called to get a prescription refill for one of our fur babies who w...
We have been a client of Hilltop Animal hospital for over 8 years. They have always been there when our dachshunds needed them. I called to get a prescription refill for one of our fur babies who was having an itching episode. He had the same issue last year. I never got a call back. Next day I called again twice. I was left on hold for 40 minutes. Was told they wanted me to bring him in. I advised them that Beau was scheduled for his annual in a month and being on a fixed income could not afford back to back vet visit bills. I was advised that the vet would call me back to discuss further and they have failed to do so. I am so frustrated and very disappointed. The customer service has declined and it makes no difference that you have been a long time paying client.
Carol H.
13 Jul 2019
REPORT
So good to have Dr. Jones back, if only part time. Did not have very good results during her absence. She has treated my dogs and 18 year old cat for years and agreed to see my cat on the day she wa...
So good to have Dr. Jones back, if only part time. Did not have very good results during her absence. She has treated my dogs and 18 year old cat for years and agreed to see my cat on the day she was preforming surgery. He has a reoccurring nasal/sinus infection that progresses rapidly. She saw him in a timely matter, treated him and he now back to being a happy cat.Thank you, Dr. Jones. And Fat cat thanks you.
Dianne O.
19 Feb 2019
REPORT
HILLTOP vets have been our small animal docs since moving to Florida in late 2014. We originally started with a senior maltipoo who had cardiac problems and was on multiple medications. These wonderfu...
HILLTOP vets have been our small animal docs since moving to Florida in late 2014. We originally started with a senior maltipoo who had cardiac problems and was on multiple medications. These wonderful people have been there for us whether it has been a phone call or an office visit. We were supported by them as our beloved 15 1/2 year old crossed the Rainbow Bridge and they were eager to welcome not just one but two rescue dogs not long afterwards. They shared our joy by verbalizing how happy they were that we adopted again! It's easy to see just how much they love our dogs! Wouldn't go anywhere else!!
Sadie J.
21 Jul 2018
REPORT
I have an amstaff (American staffordshire terrier) the first time I brought her here she was about 2 months old and I will tell you what unless I am on the road with her she does not have to go to any...
I have an amstaff (American staffordshire terrier) the first time I brought her here she was about 2 months old and I will tell you what unless I am on the road with her she does not have to go to any other vet. Dr Jones is freaking fabulous she fell in love with Luna immediately after meeting her and ever since then Luna loves coming to visit. She is now 7 months old and we have been going to different places this summer so she has been in boarding several times and I love it there open from 8-530p from mon-sat it's open until 2p. If anything happens to your dog they immediately call you and keep you posted with anything happening. They have a good size yard to let the doggies out and there cages is nice and air condition. The staff is amazing they also take well care of your furry pets as if it's there own I recommend it.
Robert Klug
10 Jul 2018
REPORT
Doctor Jones and Staff are the best, yes, forget about the rest! We been going to Hilltop since 2004! Here is one of our "Pups" that were there for a check up...last week.
Robert K.
10 Jul 2018
REPORT
Providing Quality Care For Our Pups Since 2004! Forget The Rest, Hilltop Is The Best!!!
Heather Thomas
25 Jun 2018
REPORT
I came in because after 3 days my dog was still in labor I was told that a c section needed to be preformed on my dog that she had 3 puppies still in here and they were all still alive.....920 dollars...
I came in because after 3 days my dog was still in labor I was told that a c section needed to be preformed on my dog that she had 3 puppies still in here and they were all still alive.....920 dollars and 3 dead puppies and a few hours I finally left they told me to bring my dog back 7-14 days to have the staples taken out. ..But they are coming out on their own because she wasn't stapled the right way so she just has random staples that are not holding anything together I wish I could post pictures to show you but it wont let me .
Marsha Sullivan Fogg
13 Jun 2018
REPORT
I have to say many thanks to the doctors and staff! My dog Boo had been a patient there for many years! Last Thursday Dr. Trotter helped me make the hardest decision ever for my fur baby. Boo had been...
I have to say many thanks to the doctors and staff! My dog Boo had been a patient there for many years! Last Thursday Dr. Trotter helped me make the hardest decision ever for my fur baby. Boo had been diagnosed with Lymphoma which finally made her so sick that we had to put her at rest. On a very difficult day I came home to find the most touching card in the mailbox. Also in the mailbox was another card which Hilltop Animal Hospital made a donation to a Veterinary Care Foundation in the memory of “Boo”. Wow I’m so touched that Boo’s memory will live on forever. Dr. Trotter thank you for being there for Boo and I until the very end! God bless you all, Marsha Fogg June 7, 2018 R.I.P. sweet, sweet baby girl!
Robin Choudhury
18 May 2018
REPORT
Very kind, I brought my rabbit here and she passed on the ride up and they still checked on her. Everyone patient and understanding
Tommy Smith
9 Apr 2018
REPORT
Dr. Trotter is amazing!!!!! She is sympathetic for the pets and parents. She called to check on our dog over the weekend. On Sunday night at 9:30 she called us to check on how our dog was and what AVS...
Dr. Trotter is amazing!!!!! She is sympathetic for the pets and parents. She called to check on our dog over the weekend. On Sunday night at 9:30 she called us to check on how our dog was and what AVS after hours was doing. She called AVS and talked to Vet then called us about what she learned. Dr. Trotter is beyond words. She made dealing with a long and tough situation easier to deal with. I wish my personal doctors showed half the concern and care she shows.
Jennifer Ingraham Thiery
27 Mar 2018
REPORT
Dr. Jones and her staff were attentive and professional. Karma does not like getting her nails trimmed AT ALL, and they took care of her with love and concern.
Kim Bell
26 Mar 2018
REPORT
Thank y’all so much!! Abby loves to come to vacation with you guys!! She really does love the vet and the girls!!! I’m very thankful she transitioned from Palatka so fast!!! Dr Trotter is amazin...
Thank y’all so much!! Abby loves to come to vacation with you guys!! She really does love the vet and the girls!!! I’m very thankful she transitioned from Palatka so fast!!! Dr Trotter is amazing.
Debra Joan
22 Feb 2018
REPORT
I love the staff and care at this vet. The only thing I would be careful about is making a diagnosis without testing. I don't believe you can tell just by looking if a cat has a UTI. Luckily, I was gi...
I love the staff and care at this vet. The only thing I would be careful about is making a diagnosis without testing. I don't believe you can tell just by looking if a cat has a UTI. Luckily, I was given treatment anyway, and I will be finishing it, as it seems to be helping. Otherwise, I'm happy to have such a great practice so close to home!
Tina Januszewski
13 Feb 2018
REPORT
Hilltop is Great!!! I have been taking my pets here for over 10 years! The staff is always pleasant and friendly! I love the way they treat my pets!
Mary L.
10 Feb 2018
REPORT
Dr. McNichols is an expert on cat health and behavior. She is extremely knowledgeable, as well as very compassionate. She takes the necessary time to focus on the patient. She is quick to notify me of...
Dr. McNichols is an expert on cat health and behavior. She is extremely knowledgeable, as well as very compassionate. She takes the necessary time to focus on the patient. She is quick to notify me of test results, and to explain any medical problems, and treatment plans. She always returns phone calls, answers questions, and addresses concerns. I feel that I can depend on her for straightforward answers and advice. I can't thank her enough for helping me with my cats.
Terry Bickel
23 Jan 2018
REPORT
I have used veterinarians from FL and TN and Hilltop is over the top in organization and professionalism!
Jamie Shrum
2 Jan 2018
REPORT
I recently had to get two of my pets in for bordetella vaccines so we could board them while out of town. Even though it was the holidays, they had me come right down, gave them their doses and we wer...
I recently had to get two of my pets in for bordetella vaccines so we could board them while out of town. Even though it was the holidays, they had me come right down, gave them their doses and we were out of there in ten minutes. Great experience and always completely satisfied with Hilltop. All my dogs have been going there for over 10 years.
Christine H
18 Dec 2017
REPORT
We were traveling through the area with our dog who was recently in a car accident so he had many abrasions on his body. During travel, he had an accident in his crate and the sweet staff of Hilltop ...
We were traveling through the area with our dog who was recently in a car accident so he had many abrasions on his body. During travel, he had an accident in his crate and the sweet staff of Hilltop took him in and cleaned him up with extra care. We were impressed with the front desk staff as well as the person who bathed and took such nice care of our dog. We'd recommend this animal hospital.
Sue Evans
27 Sep 2017
REPORT
Dr. Jones and her staff took wonderful care of Pixie right up until the very end. I appreciate how kind everyone there is. I currently don't have a dog or cat, it is the first time in my life I have...
Dr. Jones and her staff took wonderful care of Pixie right up until the very end. I appreciate how kind everyone there is. I currently don't have a dog or cat, it is the first time in my life I have not had a dog. When the time is right we will rescue another minpin and Hilltop will be our choice for a vet. Thank you.
Sara Matthews
24 Sep 2017
REPORT
Dr Trotter and Dr Mcnichols have been amazing! lol hey diagnosed our 13 yr old cat with diabetes in may. Here it is September and he's back to acting like a cat and running the house! His fur and dem...
Dr Trotter and Dr Mcnichols have been amazing! lol hey diagnosed our 13 yr old cat with diabetes in may. Here it is September and he's back to acting like a cat and running the house! His fur and demeanor and over all health has greatly improved!!!
Cathy Sharp
8 Aug 2017
REPORT
We have been bringing all of our pets to Dr. Jones and her associates for 15+ years, and have always had the very best of care. The staff is amazing, the vets are the best. From puppies all the way up...
We have been bringing all of our pets to Dr. Jones and her associates for 15+ years, and have always had the very best of care. The staff is amazing, the vets are the best. From puppies all the way up to end-of-life, we wouldn't trust anyone else with our dear pups, cats, bunnies. We have had dogs with many medical issues; cataracts, glaucoma, seizures, allergies, etc., and the level of care they have received has been miraculous. Recently Dr. Trotter attended to our lab rescue and was so helpful with his ear infection. Duncan loved her! We love Dr. Trotter! It's a win-win for everyone!! We are forever grateful to this animal clinic.
Chelsea Brown
26 May 2017
REPORT
By far the BEST vet I have ever been to. They listen, care and answer any questions you may have. The first vet I've used that I truly feel they care about the well being of my animal and not getting ...
By far the BEST vet I have ever been to. They listen, care and answer any questions you may have. The first vet I've used that I truly feel they care about the well being of my animal and not getting money out of me. Five stars all around!!!!!
Ann Werner
25 May 2017
REPORT
I highly recommend Hilltop Animal hospital. From the front office to the Drs and their assistants, everyone loves and cares for your fur babies. I researched several and called for prices around the G...
I highly recommend Hilltop Animal hospital. From the front office to the Drs and their assistants, everyone loves and cares for your fur babies. I researched several and called for prices around the Gainesville area and found Hilltop to be average priced. I have never had any issues getting an appt and the only time I had an emergency I was taken immediately. They even celebrate Halloween and Christmas with their patients and customers
Delia Raulerson
25 May 2017
REPORT
Always friendly service and available to help. Dr. Trotter was amazing and connected so well with my dog, and eased my nerves about the dental surgery.
Keith Vermillion
18 Apr 2017
REPORT
The vet missed diagnosed my dogs severed tendon for two weeks and only prescribed pain and antiinflammatories. Finally, I went to a different vet and within one minute was able to determine the tendon...
The vet missed diagnosed my dogs severed tendon for two weeks and only prescribed pain and antiinflammatories. Finally, I went to a different vet and within one minute was able to determine the tendon in the leg was severed. Due to the two weeks of misdiagnosis the tendon retracted and thus more extensive surgery and costs. The vet nor the office ever followed up on her but yet they wanted their $400 plus bill paid. The vet sent a survey afterwards and I wrote my concerns and complaints. Again, no follow-up from any staff, office manager or the vet who misdiagnosed the injury. I will never go back to that office. More than likely their response to this review will be their typical response - We strive to......Blah, blah, blah. You certainly didn't care then and you probably don't really care now which is evident by your lack of follow-up to the injury and to the poor survey I completed.
Nicole Speer
5 Apr 2017
REPORT
I take my bunnies and to this vet and I appreciate Ms. Jones expertise. I had my sweet bunny, Bugsey, schedule for a costly procedure to correct his teary eye and instead of going through with the sur...
I take my bunnies and to this vet and I appreciate Ms. Jones expertise. I had my sweet bunny, Bugsey, schedule for a costly procedure to correct his teary eye and instead of going through with the surgery she gave him an anti-inflammatory medication to avoid the risk of surgery. She is a very honest and reputable vet.
Mable Harmon
27 Feb 2017
REPORT
Everyone at Hilltop Animal Hospital is wonderful! We take all three of our dogs there and all the staff and doctors are excellent!
Patricia Thomas Daniel
27 Jan 2017
REPORT
We always have the best visits! Thanks goes to excellent Doctors and wonderful staff!
Debra Hout Roberts
22 Dec 2016
REPORT
Really great vet !!Much appreciated how everything was explained pertaining to my dog and she loved everyone !
Jaime Shaw Dodds
3 Dec 2016
REPORT
I am absolutely 100% happy with our visit today. We've been using another local vet for years and just wasn't completely happy anymore. Dr Jones took the time to call my husband, without our dog even ...
I am absolutely 100% happy with our visit today. We've been using another local vet for years and just wasn't completely happy anymore. Dr Jones took the time to call my husband, without our dog even being a patient yet. The staff & Dr Jones were welcoming, compassionate & made is feel like we were the only ones there on a busy day. Also, financially, this fit into our budget and you could tell they weren't there to price "gouge" us. We have found a new vet! Thank you.
Corine Hartman
15 Nov 2016
REPORT
Hilltop Animal Hospital's staff is very helpful when I have to bring my pets into see the doctor.
Jerome Slack
12 Oct 2016
REPORT
We switched to you a long time ago because we really liked the front reception. It was well run and always helpful.
Penny West Geiger
30 Sep 2016
REPORT
This was my first time taking my 8 month old CaneCorso to Hilltop but my vet Ashley Cristelli is working there so of course we will be going. The staff I met was nice and helpful-they were understandi...
This was my first time taking my 8 month old CaneCorso to Hilltop but my vet Ashley Cristelli is working there so of course we will be going. The staff I met was nice and helpful-they were understanding that Mercy is a puppy in training (should have met her a few months ago!) They are happy to let me bring her to help her acclimate to new surroundings and people. I had her nails done while we were there and they did a great job smoothing them so we didn't have sharp rough egdes.
Jemma Dinsmoor
7 Sep 2016
REPORT
Dr. Jones and all of the staff are stellar at their jobs and amazing, compassionate people. No matter the situation, they try their hardest, always treating your pet like your own and you and your fam...
Dr. Jones and all of the staff are stellar at their jobs and amazing, compassionate people. No matter the situation, they try their hardest, always treating your pet like your own and you and your family like long time friends. I can't recommend or thank them enough.
Nancy L
7 Sep 2016
REPORT
I recommend Hilltop to anyone looking for a very competent, caring practice. My dog is nearly 15 and has been a patient here for 13 years. I especially appreciate that while the exam is thorough and a...
I recommend Hilltop to anyone looking for a very competent, caring practice. My dog is nearly 15 and has been a patient here for 13 years. I especially appreciate that while the exam is thorough and advice and care are comprehensive, there is none of the "pushing" for extras that may not be needed, which I have experienced with other practices with previous pets. Further, the customer service is excellent from all staff.
Bob Wolnewitz
7 Sep 2016
REPORT
Dr. Jones and her staff have taken care of four dogs for many years. She treats them like her own and is exceptional. When we lost one of them earlier this year, we couldn't have asked for a more un...
Dr. Jones and her staff have taken care of four dogs for many years. She treats them like her own and is exceptional. When we lost one of them earlier this year, we couldn't have asked for a more understanding and compassionate way of handling our difficult situation. I highly recommend them to anyone.
Patricia Campbell-Stoddard
6 Sep 2016
REPORT
Exceptional....We have taken all our dogs here for years. Dr. Jones is great with our pets. I wouldn't take my pets any where else. The staff is very friendly and helpful.
Lisa Upham
12 Aug 2016
REPORT
I have to drive quite a distance to have a good rabbit vet. Dr. Jones is great and very knowledgeable about rabbits. Sometimes the office staff need some rabbit training, but overall a good experience...
I have to drive quite a distance to have a good rabbit vet. Dr. Jones is great and very knowledgeable about rabbits. Sometimes the office staff need some rabbit training, but overall a good experience.
Lisa M.
4 Aug 2016
REPORT
We've been very pleased with the quality of service here, the cleanliness of everything, the separate areas for dogs & cats and the professionalism and candor of the staff.
Petra McClenahan
4 Aug 2016
REPORT
We started taking our 2 Schnauzer's to Hilltop Animal Hospital a couple of years ago. My dogs and I love Dr. Jones. The staff is awesome and always very helpful. Recently we added 3 more dogs to the ...
We started taking our 2 Schnauzer's to Hilltop Animal Hospital a couple of years ago. My dogs and I love Dr. Jones. The staff is awesome and always very helpful. Recently we added 3 more dogs to the patient list. Our 3 rescues. This facility loves and cares for animals, like they own the pets.
Mary Thomasson
9 Jul 2016
REPORT
I brought my 13 week old puppy who was very healthy there for an exam and vaccines. She came home at 6pm on the 5th as soon as she got through the door she started to vomit. All night she was lethar...
I brought my 13 week old puppy who was very healthy there for an exam and vaccines. She came home at 6pm on the 5th as soon as she got through the door she started to vomit. All night she was lethargic. The morning of the 6th she sick I called the hospital they said watch her. At 5pm I called and told them she was still sick. They said it was too late to bring her. At 6pm I took her to UF College of Veterinary Medicine. She was put IV fluids, IV med for nausea, IV antibiotics, Steroids and pain meds . They didn't know what was wrong. Her abdominal X-ray should she had gastritis. She had severe diarrhea. No diagnosis. On the 8th the Vet called me and told me she was not responding to treatment. She was put to sleep. No diagnosis. Why did she suddenly get so sick right after receiving vaccines? I wish I had an answer. Hilltop cannot give me an answer.
Natasha Ballard
29 Apr 2016
REPORT
The staff at Hilltop Animal Hospital is top notch. Everyone is kind, helpful, and knowledgeable.
Nina Hudson
1 Apr 2016
REPORT
The service I received at Hilltop Animal Hospital was wonderful. I didn't have to wait, the facility was clean, and everyone was very professional.
Chris Cochran Garrison
24 Mar 2016
REPORT
We have brought all our pets to Hilltop Animal Hospital since moving here in 2010. They handle each one professionally and skillfully. We had a horrible emergency with our Great Dane, Bailey and they ...
We have brought all our pets to Hilltop Animal Hospital since moving here in 2010. They handle each one professionally and skillfully. We had a horrible emergency with our Great Dane, Bailey and they did the best any medical team could. They moved quickly and without hurting her, triaged, took the necessary diagnostics and labs, and called ahead to UF emergency as we raced to get there. ER staff was waiting with a stretcher when we arrived, chart and work up was there before us. Unfortunately Bailey did not make it but Dr. Jones and her staff helped us to make a quick and informed decision for our beloved pet. They also kept our other Great Dane Tyson alive, active, and comfortable far longer than expected despite some significant health issues. When the time did come to kiss him goodbye they were simply there. This review has made me cry so... sorry Hilltop Animal Hospital for bringing down your page! You guys are the best!
Betty Smitters
14 Mar 2016
REPORT
The doctor and staff at Hilltop Animal Hospital are wonderful. My dog gets the best care there. Thank you.
Tara Mills
9 Mar 2016
REPORT
My pets have had such good lives and function so well in a great part because of Hilltop Animal Hospital's caring professionalism and compassion. This was reaffirmed to me with the care they showed my...
My pets have had such good lives and function so well in a great part because of Hilltop Animal Hospital's caring professionalism and compassion. This was reaffirmed to me with the care they showed my dog at the end of her life.
Michael Keller
11 Feb 2016
REPORT
After all the staff at Hilltop Animal Hospital has done for my dogs, saying thank you doesn't seem like enough. I am so appreciative of this facility and everyone in it.
Shane B.
30 Apr 2011
REPORT
I love the Vets and Staff at Hilltop they are true professionals who care about your animals. I've been taking my two dogs and cat there for the past 6 years and have never been unhappy!
FAQs
Where is Hilltop Family Vet located?
Hilltop Family Vet is located at 16402 NW US Hwy 441, NULL, Alachua,NULL 32615. It's easily accessible to pet owners in the Alachua area and surrounding communities.
What time does Hilltop Family Vet open and close each day?
Hilltop Family Vet is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 14:00 PM. They are closed on Sundays.
Is Hilltop Family Vet open on Saturdays?
Yes, Hilltop Family Vet is open on Saturdays. Their Saturday hours are 09:00AM to 14:00 PM.
Is Hilltop Family Vet open on Sundays?
No, Hilltop Family Vet is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Hilltop Family Vet?
You can book an appointment online with Hilltop Family Vet via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Hilltop Family Vet offer?
Hilltop Family Vet in Alachua offers a range of veterinary services, including Boarding, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Hilltop Family Vet provide boarding or kennel services?
Yes, Hilltop Family Vet has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Hilltop Family Vet?
Hilltop Family Vet provides spaying and neutering services for pets. Their veterinary team in Alachua has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-14:00PM
Services
Boarding
Surgery
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Hilltop Family Vet
Alachua, Florida
Book an Appointment
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General Info
Hilltop Family Vet in Alachua embraces a pet care approach that prioritizes measured progress over urgency by using behavioral signals and owner feedback to guide each step across Florida. When animals arrive they undergo check-in observations which include their responses to scent layers flooring texture eye contact and nearby movement instead of solely medical examinations. Clinicians adjust examination procedures by interpreting posture signals and handling feedback while the exam proceeds which leads them to slow down or pause when they detect restlessness breath variations or resistance. Examinations involve thorough assessments of coat density hydration muscle composition limb responsiveness dental surfaces oral heat and abdominal flexibility. Homeowners receive invitations to discuss recent domestic patterns where subtle shifts in daily routines combined with vocal changes and energy movements provide guidance for future actions. Hilltop Family Vet provides structured diagnostic services alongside immunizations pain tracking aging wellness protocols and collaborative illness mapping. Flexible appointments enable either single-step visits or multi-day staging based on the emotional capacity of the animal and household. Integrated visual tools such as diagrams tracking calendars and photo logs support communication across visits. The essence of follow-up care transforms from simple reminders into complex dialogues. Check-ins rely on behavioral settling instead of solely depending on timeframes. Owners receive instruction on monitoring sensory regulation and activity re-entry after visits especially for pets who withdraw or externalize following stimulation-heavy experiences. Hilltop Family Vet delivers veterinary services throughout Alachua and nearby Florida regions which initiate through awareness while supporting home routines and respecting both physical and emotional limits from beginning to end.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-14:00PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Surgery
Team
Hilltop Family Vet
Veterinarian
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Reviews
Sandra King
4 Aug 2023
We have been a client of Hilltop Animal hospital for over 8 years. They have always been there when our dachshunds needed them. I called to get a prescription refill for one of our fur babies who w...
We have been a client of Hilltop Animal hospital for over 8 years. They have always been there when our dachshunds needed them. I called to get a prescription refill for one of our fur babies who was having an itching episode. He had the same issue last year. I never got a call back. Next day I called again twice. I was left on hold for 40 minutes. Was told they wanted me to bring him in. I advised them that Beau was scheduled for his annual in a month and being on a fixed income could not afford back to back vet visit bills. I was advised that the vet would call me back to discuss further and they have failed to do so. I am so frustrated and very disappointed. The customer service has declined and it makes no difference that you have been a long time paying client.
Carol H.
13 Jul 2019
So good to have Dr. Jones back, if only part time. Did not have very good results during her absence. She has treated my dogs and 18 year old cat for years and agreed to see my cat on the day she wa...
So good to have Dr. Jones back, if only part time. Did not have very good results during her absence. She has treated my dogs and 18 year old cat for years and agreed to see my cat on the day she was preforming surgery. He has a reoccurring nasal/sinus infection that progresses rapidly. She saw him in a timely matter, treated him and he now back to being a happy cat.Thank you, Dr. Jones. And Fat cat thanks you.
Dianne O.
19 Feb 2019
HILLTOP vets have been our small animal docs since moving to Florida in late 2014. We originally started with a senior maltipoo who had cardiac problems and was on multiple medications. These wonderfu...
HILLTOP vets have been our small animal docs since moving to Florida in late 2014. We originally started with a senior maltipoo who had cardiac problems and was on multiple medications. These wonderful people have been there for us whether it has been a phone call or an office visit. We were supported by them as our beloved 15 1/2 year old crossed the Rainbow Bridge and they were eager to welcome not just one but two rescue dogs not long afterwards. They shared our joy by verbalizing how happy they were that we adopted again! It's easy to see just how much they love our dogs! Wouldn't go anywhere else!!
Sadie J.
21 Jul 2018
I have an amstaff (American staffordshire terrier) the first time I brought her here she was about 2 months old and I will tell you what unless I am on the road with her she does not have to go to any...
I have an amstaff (American staffordshire terrier) the first time I brought her here she was about 2 months old and I will tell you what unless I am on the road with her she does not have to go to any other vet. Dr Jones is freaking fabulous she fell in love with Luna immediately after meeting her and ever since then Luna loves coming to visit. She is now 7 months old and we have been going to different places this summer so she has been in boarding several times and I love it there open from 8-530p from mon-sat it's open until 2p. If anything happens to your dog they immediately call you and keep you posted with anything happening. They have a good size yard to let the doggies out and there cages is nice and air condition. The staff is amazing they also take well care of your furry pets as if it's there own I recommend it.
Robert Klug
10 Jul 2018
Doctor Jones and Staff are the best, yes, forget about the rest! We been going to Hilltop since 2004! Here is one of our "Pups" that were there for a check up...last week.
Robert K.
10 Jul 2018
Providing Quality Care For Our Pups Since 2004! Forget The Rest, Hilltop Is The Best!!!
Heather Thomas
25 Jun 2018
I came in because after 3 days my dog was still in labor I was told that a c section needed to be preformed on my dog that she had 3 puppies still in here and they were all still alive.....920 dollars...
I came in because after 3 days my dog was still in labor I was told that a c section needed to be preformed on my dog that she had 3 puppies still in here and they were all still alive.....920 dollars and 3 dead puppies and a few hours I finally left they told me to bring my dog back 7-14 days to have the staples taken out. ..But they are coming out on their own because she wasn't stapled the right way so she just has random staples that are not holding anything together I wish I could post pictures to show you but it wont let me .
Marsha Sullivan Fogg
13 Jun 2018
I have to say many thanks to the doctors and staff! My dog Boo had been a patient there for many years! Last Thursday Dr. Trotter helped me make the hardest decision ever for my fur baby. Boo had been...
I have to say many thanks to the doctors and staff! My dog Boo had been a patient there for many years! Last Thursday Dr. Trotter helped me make the hardest decision ever for my fur baby. Boo had been diagnosed with Lymphoma which finally made her so sick that we had to put her at rest. On a very difficult day I came home to find the most touching card in the mailbox. Also in the mailbox was another card which Hilltop Animal Hospital made a donation to a Veterinary Care Foundation in the memory of “Boo”. Wow I’m so touched that Boo’s memory will live on forever. Dr. Trotter thank you for being there for Boo and I until the very end! God bless you all, Marsha Fogg June 7, 2018 R.I.P. sweet, sweet baby girl!
Robin Choudhury
18 May 2018
Very kind, I brought my rabbit here and she passed on the ride up and they still checked on her. Everyone patient and understanding
Tommy Smith
9 Apr 2018
Dr. Trotter is amazing!!!!! She is sympathetic for the pets and parents. She called to check on our dog over the weekend. On Sunday night at 9:30 she called us to check on how our dog was and what AVS...
Dr. Trotter is amazing!!!!! She is sympathetic for the pets and parents. She called to check on our dog over the weekend. On Sunday night at 9:30 she called us to check on how our dog was and what AVS after hours was doing. She called AVS and talked to Vet then called us about what she learned. Dr. Trotter is beyond words. She made dealing with a long and tough situation easier to deal with. I wish my personal doctors showed half the concern and care she shows.
Jennifer Ingraham Thiery
27 Mar 2018
Dr. Jones and her staff were attentive and professional. Karma does not like getting her nails trimmed AT ALL, and they took care of her with love and concern.
Kim Bell
26 Mar 2018
Thank y’all so much!! Abby loves to come to vacation with you guys!! She really does love the vet and the girls!!! I’m very thankful she transitioned from Palatka so fast!!! Dr Trotter is amazin...
Thank y’all so much!! Abby loves to come to vacation with you guys!! She really does love the vet and the girls!!! I’m very thankful she transitioned from Palatka so fast!!! Dr Trotter is amazing.
Debra Joan
22 Feb 2018
I love the staff and care at this vet. The only thing I would be careful about is making a diagnosis without testing. I don't believe you can tell just by looking if a cat has a UTI. Luckily, I was gi...
I love the staff and care at this vet. The only thing I would be careful about is making a diagnosis without testing. I don't believe you can tell just by looking if a cat has a UTI. Luckily, I was given treatment anyway, and I will be finishing it, as it seems to be helping. Otherwise, I'm happy to have such a great practice so close to home!
Tina Januszewski
13 Feb 2018
Hilltop is Great!!! I have been taking my pets here for over 10 years! The staff is always pleasant and friendly! I love the way they treat my pets!
Mary L.
10 Feb 2018
Dr. McNichols is an expert on cat health and behavior. She is extremely knowledgeable, as well as very compassionate. She takes the necessary time to focus on the patient. She is quick to notify me of...
Dr. McNichols is an expert on cat health and behavior. She is extremely knowledgeable, as well as very compassionate. She takes the necessary time to focus on the patient. She is quick to notify me of test results, and to explain any medical problems, and treatment plans. She always returns phone calls, answers questions, and addresses concerns. I feel that I can depend on her for straightforward answers and advice. I can't thank her enough for helping me with my cats.
Terry Bickel
23 Jan 2018
I have used veterinarians from FL and TN and Hilltop is over the top in organization and professionalism!
Jamie Shrum
2 Jan 2018
I recently had to get two of my pets in for bordetella vaccines so we could board them while out of town. Even though it was the holidays, they had me come right down, gave them their doses and we wer...
I recently had to get two of my pets in for bordetella vaccines so we could board them while out of town. Even though it was the holidays, they had me come right down, gave them their doses and we were out of there in ten minutes. Great experience and always completely satisfied with Hilltop. All my dogs have been going there for over 10 years.
Christine H
18 Dec 2017
We were traveling through the area with our dog who was recently in a car accident so he had many abrasions on his body. During travel, he had an accident in his crate and the sweet staff of Hilltop ...
We were traveling through the area with our dog who was recently in a car accident so he had many abrasions on his body. During travel, he had an accident in his crate and the sweet staff of Hilltop took him in and cleaned him up with extra care. We were impressed with the front desk staff as well as the person who bathed and took such nice care of our dog. We'd recommend this animal hospital.
Sue Evans
27 Sep 2017
Dr. Jones and her staff took wonderful care of Pixie right up until the very end. I appreciate how kind everyone there is. I currently don't have a dog or cat, it is the first time in my life I have...
Dr. Jones and her staff took wonderful care of Pixie right up until the very end. I appreciate how kind everyone there is. I currently don't have a dog or cat, it is the first time in my life I have not had a dog. When the time is right we will rescue another minpin and Hilltop will be our choice for a vet. Thank you.
Sara Matthews
24 Sep 2017
Dr Trotter and Dr Mcnichols have been amazing! lol hey diagnosed our 13 yr old cat with diabetes in may. Here it is September and he's back to acting like a cat and running the house! His fur and dem...
Dr Trotter and Dr Mcnichols have been amazing! lol hey diagnosed our 13 yr old cat with diabetes in may. Here it is September and he's back to acting like a cat and running the house! His fur and demeanor and over all health has greatly improved!!!
Cathy Sharp
8 Aug 2017
We have been bringing all of our pets to Dr. Jones and her associates for 15+ years, and have always had the very best of care. The staff is amazing, the vets are the best. From puppies all the way up...
We have been bringing all of our pets to Dr. Jones and her associates for 15+ years, and have always had the very best of care. The staff is amazing, the vets are the best. From puppies all the way up to end-of-life, we wouldn't trust anyone else with our dear pups, cats, bunnies. We have had dogs with many medical issues; cataracts, glaucoma, seizures, allergies, etc., and the level of care they have received has been miraculous. Recently Dr. Trotter attended to our lab rescue and was so helpful with his ear infection. Duncan loved her! We love Dr. Trotter! It's a win-win for everyone!! We are forever grateful to this animal clinic.
Chelsea Brown
26 May 2017
By far the BEST vet I have ever been to. They listen, care and answer any questions you may have. The first vet I've used that I truly feel they care about the well being of my animal and not getting ...
By far the BEST vet I have ever been to. They listen, care and answer any questions you may have. The first vet I've used that I truly feel they care about the well being of my animal and not getting money out of me. Five stars all around!!!!!
Ann Werner
25 May 2017
I highly recommend Hilltop Animal hospital. From the front office to the Drs and their assistants, everyone loves and cares for your fur babies. I researched several and called for prices around the G...
I highly recommend Hilltop Animal hospital. From the front office to the Drs and their assistants, everyone loves and cares for your fur babies. I researched several and called for prices around the Gainesville area and found Hilltop to be average priced. I have never had any issues getting an appt and the only time I had an emergency I was taken immediately. They even celebrate Halloween and Christmas with their patients and customers
Delia Raulerson
25 May 2017
Always friendly service and available to help. Dr. Trotter was amazing and connected so well with my dog, and eased my nerves about the dental surgery.
Keith Vermillion
18 Apr 2017
The vet missed diagnosed my dogs severed tendon for two weeks and only prescribed pain and antiinflammatories. Finally, I went to a different vet and within one minute was able to determine the tendon...
The vet missed diagnosed my dogs severed tendon for two weeks and only prescribed pain and antiinflammatories. Finally, I went to a different vet and within one minute was able to determine the tendon in the leg was severed. Due to the two weeks of misdiagnosis the tendon retracted and thus more extensive surgery and costs. The vet nor the office ever followed up on her but yet they wanted their $400 plus bill paid. The vet sent a survey afterwards and I wrote my concerns and complaints. Again, no follow-up from any staff, office manager or the vet who misdiagnosed the injury. I will never go back to that office. More than likely their response to this review will be their typical response - We strive to......Blah, blah, blah. You certainly didn't care then and you probably don't really care now which is evident by your lack of follow-up to the injury and to the poor survey I completed.
Nicole Speer
5 Apr 2017
I take my bunnies and to this vet and I appreciate Ms. Jones expertise. I had my sweet bunny, Bugsey, schedule for a costly procedure to correct his teary eye and instead of going through with the sur...
I take my bunnies and to this vet and I appreciate Ms. Jones expertise. I had my sweet bunny, Bugsey, schedule for a costly procedure to correct his teary eye and instead of going through with the surgery she gave him an anti-inflammatory medication to avoid the risk of surgery. She is a very honest and reputable vet.
Mable Harmon
27 Feb 2017
Everyone at Hilltop Animal Hospital is wonderful! We take all three of our dogs there and all the staff and doctors are excellent!
Patricia Thomas Daniel
27 Jan 2017
We always have the best visits! Thanks goes to excellent Doctors and wonderful staff!
Debra Hout Roberts
22 Dec 2016
Really great vet !!Much appreciated how everything was explained pertaining to my dog and she loved everyone !
Jaime Shaw Dodds
3 Dec 2016
I am absolutely 100% happy with our visit today. We've been using another local vet for years and just wasn't completely happy anymore. Dr Jones took the time to call my husband, without our dog even ...
I am absolutely 100% happy with our visit today. We've been using another local vet for years and just wasn't completely happy anymore. Dr Jones took the time to call my husband, without our dog even being a patient yet. The staff & Dr Jones were welcoming, compassionate & made is feel like we were the only ones there on a busy day. Also, financially, this fit into our budget and you could tell they weren't there to price "gouge" us. We have found a new vet! Thank you.
Corine Hartman
15 Nov 2016
Hilltop Animal Hospital's staff is very helpful when I have to bring my pets into see the doctor.
Jerome Slack
12 Oct 2016
We switched to you a long time ago because we really liked the front reception. It was well run and always helpful.
Penny West Geiger
30 Sep 2016
This was my first time taking my 8 month old CaneCorso to Hilltop but my vet Ashley Cristelli is working there so of course we will be going. The staff I met was nice and helpful-they were understandi...
This was my first time taking my 8 month old CaneCorso to Hilltop but my vet Ashley Cristelli is working there so of course we will be going. The staff I met was nice and helpful-they were understanding that Mercy is a puppy in training (should have met her a few months ago!) They are happy to let me bring her to help her acclimate to new surroundings and people. I had her nails done while we were there and they did a great job smoothing them so we didn't have sharp rough egdes.
Jemma Dinsmoor
7 Sep 2016
Dr. Jones and all of the staff are stellar at their jobs and amazing, compassionate people. No matter the situation, they try their hardest, always treating your pet like your own and you and your fam...
Dr. Jones and all of the staff are stellar at their jobs and amazing, compassionate people. No matter the situation, they try their hardest, always treating your pet like your own and you and your family like long time friends. I can't recommend or thank them enough.
Nancy L
7 Sep 2016
I recommend Hilltop to anyone looking for a very competent, caring practice. My dog is nearly 15 and has been a patient here for 13 years. I especially appreciate that while the exam is thorough and a...
I recommend Hilltop to anyone looking for a very competent, caring practice. My dog is nearly 15 and has been a patient here for 13 years. I especially appreciate that while the exam is thorough and advice and care are comprehensive, there is none of the "pushing" for extras that may not be needed, which I have experienced with other practices with previous pets. Further, the customer service is excellent from all staff.
Bob Wolnewitz
7 Sep 2016
Dr. Jones and her staff have taken care of four dogs for many years. She treats them like her own and is exceptional. When we lost one of them earlier this year, we couldn't have asked for a more un...
Dr. Jones and her staff have taken care of four dogs for many years. She treats them like her own and is exceptional. When we lost one of them earlier this year, we couldn't have asked for a more understanding and compassionate way of handling our difficult situation. I highly recommend them to anyone.
Patricia Campbell-Stoddard
6 Sep 2016
Exceptional....We have taken all our dogs here for years. Dr. Jones is great with our pets. I wouldn't take my pets any where else. The staff is very friendly and helpful.
Lisa Upham
12 Aug 2016
I have to drive quite a distance to have a good rabbit vet. Dr. Jones is great and very knowledgeable about rabbits. Sometimes the office staff need some rabbit training, but overall a good experience...
I have to drive quite a distance to have a good rabbit vet. Dr. Jones is great and very knowledgeable about rabbits. Sometimes the office staff need some rabbit training, but overall a good experience.
Lisa M.
4 Aug 2016
We've been very pleased with the quality of service here, the cleanliness of everything, the separate areas for dogs & cats and the professionalism and candor of the staff.
Petra McClenahan
4 Aug 2016
We started taking our 2 Schnauzer's to Hilltop Animal Hospital a couple of years ago. My dogs and I love Dr. Jones. The staff is awesome and always very helpful. Recently we added 3 more dogs to the ...
We started taking our 2 Schnauzer's to Hilltop Animal Hospital a couple of years ago. My dogs and I love Dr. Jones. The staff is awesome and always very helpful. Recently we added 3 more dogs to the patient list. Our 3 rescues. This facility loves and cares for animals, like they own the pets.
Mary Thomasson
9 Jul 2016
I brought my 13 week old puppy who was very healthy there for an exam and vaccines. She came home at 6pm on the 5th as soon as she got through the door she started to vomit. All night she was lethar...
I brought my 13 week old puppy who was very healthy there for an exam and vaccines. She came home at 6pm on the 5th as soon as she got through the door she started to vomit. All night she was lethargic. The morning of the 6th she sick I called the hospital they said watch her. At 5pm I called and told them she was still sick. They said it was too late to bring her. At 6pm I took her to UF College of Veterinary Medicine. She was put IV fluids, IV med for nausea, IV antibiotics, Steroids and pain meds . They didn't know what was wrong. Her abdominal X-ray should she had gastritis. She had severe diarrhea. No diagnosis. On the 8th the Vet called me and told me she was not responding to treatment. She was put to sleep. No diagnosis. Why did she suddenly get so sick right after receiving vaccines? I wish I had an answer. Hilltop cannot give me an answer.
Natasha Ballard
29 Apr 2016
The staff at Hilltop Animal Hospital is top notch. Everyone is kind, helpful, and knowledgeable.
Nina Hudson
1 Apr 2016
The service I received at Hilltop Animal Hospital was wonderful. I didn't have to wait, the facility was clean, and everyone was very professional.
Chris Cochran Garrison
24 Mar 2016
We have brought all our pets to Hilltop Animal Hospital since moving here in 2010. They handle each one professionally and skillfully. We had a horrible emergency with our Great Dane, Bailey and they ...
We have brought all our pets to Hilltop Animal Hospital since moving here in 2010. They handle each one professionally and skillfully. We had a horrible emergency with our Great Dane, Bailey and they did the best any medical team could. They moved quickly and without hurting her, triaged, took the necessary diagnostics and labs, and called ahead to UF emergency as we raced to get there. ER staff was waiting with a stretcher when we arrived, chart and work up was there before us. Unfortunately Bailey did not make it but Dr. Jones and her staff helped us to make a quick and informed decision for our beloved pet. They also kept our other Great Dane Tyson alive, active, and comfortable far longer than expected despite some significant health issues. When the time did come to kiss him goodbye they were simply there. This review has made me cry so... sorry Hilltop Animal Hospital for bringing down your page! You guys are the best!
Betty Smitters
14 Mar 2016
The doctor and staff at Hilltop Animal Hospital are wonderful. My dog gets the best care there. Thank you.
Tara Mills
9 Mar 2016
My pets have had such good lives and function so well in a great part because of Hilltop Animal Hospital's caring professionalism and compassion. This was reaffirmed to me with the care they showed my...
My pets have had such good lives and function so well in a great part because of Hilltop Animal Hospital's caring professionalism and compassion. This was reaffirmed to me with the care they showed my dog at the end of her life.
Michael Keller
11 Feb 2016
After all the staff at Hilltop Animal Hospital has done for my dogs, saying thank you doesn't seem like enough. I am so appreciative of this facility and everyone in it.
Shane B.
30 Apr 2011
I love the Vets and Staff at Hilltop they are true professionals who care about your animals. I've been taking my two dogs and cat there for the past 6 years and have never been unhappy!
FAQs
Where is Hilltop Family Vet located?
Hilltop Family Vet is located at 16402 NW US Hwy 441, NULL, Alachua,NULL 32615. It's easily accessible to pet owners in the Alachua area and surrounding communities.
What time does Hilltop Family Vet open and close each day?
Hilltop Family Vet is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 09:00 AM to 14:00 PM. They are closed on Sundays.
Is Hilltop Family Vet open on Saturdays?
Yes, Hilltop Family Vet is open on Saturdays. Their Saturday hours are 09:00AM to 14:00 PM.
Is Hilltop Family Vet open on Sundays?
No, Hilltop Family Vet is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Hilltop Family Vet?
You can book an appointment online with Hilltop Family Vet via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Hilltop Family Vet offer?
Hilltop Family Vet in Alachua offers a range of veterinary services, including Boarding, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Hilltop Family Vet provide boarding or kennel services?
Yes, Hilltop Family Vet has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Hilltop Family Vet?
Hilltop Family Vet provides spaying and neutering services for pets. Their veterinary team in Alachua has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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