Awesome Vet and awesome staff, they were very tender and caring of my Maltese who had a ruptured anal glad and temp of 103 degrees. They seen him within 15 minutes of my call to the office to make an appointment and cost was reasonable. Highly recommend!! Read Less

My dog had a very scary episode at the house. She collapsed very shallow breathing it was scary and my kids was scarred as well. Since this vet is closet to me I called them first. It's Saturday and they close at 12. I called at 12. Operator said they left already she took my info and 5 minutes later they called me back. The vet said since is was a CURRENT patient they would not turn around and come back. Now my dog can barely breath and the nearest 24 hour animal hospital to me is AT LEAST 25 minutes away. They didn't care. I hung up 5 minutes later the operator calls me back to confirm that the vet will not take the time to help my dog because I was not a CURRENT patient and she didn't know what to tell me. If they would've taken the time to be a vet and help my dog I may have become a patient, but I will not now. I want a vet that actually cares about the animals not sees them as an inconvience because it's 5 past 12 on a Saturday. Read Less

My dog had a very scary episode at the house. She collapsed very shallow breathing it was scary and my kids was scarred as well. Since this vet is closet to me I called them first. It's Saturday and they close at 12. I called at 12. Operator said they left already she took my info and 5 minutes later they called me back. The vet said since is was a CURRENT patient they would not turn around and come back. Now my dog can barely breath and the nearest 24 hour animal hospital to me is AT LEAST 25 minutes away. They didn't care. I hung up 5 minutes later the operator calls me back to confirm that the vet will not take the time to help my dog because I was not a CURRENT patient and she didn't know what to tell me. If they would've taken the time to be a vet and help my dog I may have become a patient, but I will not now. I want a vet that actually cares about the animals not sees them as an inconvience because it's 5 past 12 on a Saturday. Read Less

I think they are more concerned about Making money than making animals better I recently had my dog initially treated here for Parvo.She was given fluids and shots and I was given a quote for $1,000 for her care. I was told she probably wouldn't Make it. I was not offered hospitalization for her. Apparently they don't offer that and I think it's misleading to call yourself an animal hospital and not offer hospitalization. I was charged $250 for her first visit. She got worse and I decided to take her to another Vet. She was hospitalized immediately and she recovered. I paid $365 for her care which included Special food and meds for her to come home with. I felt the staff was cold.They didn't make me feel as if they cared about whether she lived or died. Had I continued her care there I believe she most likely would have done just that Read Less

Was not happy with care.they supposisly use an outside lab and charged me for it.then was told to use a dull screwdriver on cats teeth when I told them I couldn't afford to have them cleaned under surgery.what a wack place.nurses didn't know how to take blood work and my cat was so traumatized.he was so scared and so angry.I have never had that problem with my vet in Utah.charged me $240.big ripoff. Read Less

We have used Dr. Jones and Dr. Chatham's services for many years and have always been so pleased with their thoroughness, care and concern they have showed our furry family. The clinic and its staff are very nice and personable and treat our pets with great care whther it is annual check-ups or for illnesses. We lost two of our furry family within 6 months of each other (one to age/kidney failure and the other to cancer) and they were truly amazing to help us through that rough period. We moved out of Auburndale over 10 years ago but still drive our pets to their office because we know that they will get the care they need. Read Less

Absolutely go to this vet! I had 2 dogs and a few years ago we lost our 17 year old,I called them because my husband was driving to their office with the dogs remains and he was VERY upset,I asked that someone would meet him in the parking lot and Dr. Chatham was their for him and consoled him,it could've been an intern etc but the Dr came out! Also their rates are very reasonable by comparison and we continue to bring our dog to this place and recommend to anyone who ask where to take their animal. Read Less

I had a very sick male ferret named Fibbert. Dr. Jones treated him, advised me, went above and beyond doing research on Fibbert's illness. Fibbert died 09/24/2013 I called and let her know and to thank her for all she had done. Dr. JOnes sent me a beautiful sympathy card with a touching hand written note thanking me for loving Fibbert. She is a wonderful and caring vet. Read Less

don't ever take your dog to Dr.Chatam .I took my dog to Auburndale Veterinary Clinic my dog was shaking her head . She also had a sore on her ear .They told me she had an ear infection. I bought some animax ointement and some pills which I don't remember the exact name.I was only in their office for twenty minutes.When I went to pay my bill I was told it would be 140.00. I had 120.00 cash I ask if I could pay the other 20.00 on the first of the month I was told no they would have to hold one of the medicines.So the nice lady went in the back to see if I could pay the rest of the money on the first. To my surprise when she returned I was told my bill was 100.00 more because they had taken a smear off of her ear to test for cancer.Can you believe my charge went from 140.00 which I can see my dr. for 75.00 per visit to 24o.00. That is a third of my monthly income. That is one reason why so many people can't take their pets to veterinarian . My dog is still shaking her ears.The medicine Animax only costs 7.99 for 30 ml. So how much was I charged for my pets veterinarian visit. Read Less