VCA Boca Greens Animal Hospital

Horrible experience!! Staff is stuck up!!! Doctor promised special price for shot for skin issue and the two months into it renigged or agreed price!!! Bad place bad business practices and I will never ever come back and I was a loyal customer for many years!! Shots are very expensive and so is grooming!! I suggest you never go here EVER !!!! Read Less

Horrible customer services!! Truely to expensive!! They treat dogs roughly. Staff is stuck up!! Never go here ever!!!! Grooming is horrible hair line was not even and took most of the day!! They also want to nickel and dime you for grooming service especially if you don’t gr shots done here!! NEVER EVER Take you dog or cat to them bad place!! Read Less

VCA has been taking care of our large Goldendoodle since he was a pup. They've always taken great care of him. He also gets groomed there and we are very happy with how he looks. He's never afraid to walk in the door. Their pricing is a bit on the high side so 4 stars instead of 5. Read Less

After waiting for 35 minutes in the lobby and 45 minutes in the room with an appointment, I overhead the technicians mock me rudely and other customers! And I swear it was almost done in a way that it was meat for me to hear because she was right behind the door with her loud mouth!!! The funny part is I never complained about anything. But looking at previous reviews (which I wish I had read before hand) there is an ongoing theme there with the staff's attitude issue. I like the vet I had but I will not be going back. I refuse to pay a lot of money to then get treated like that. Note to the director of the hospital: teach your staff some people skills. And hire technicians who are passionate about there job and don't have issues! A boot up the ass is what they.really need essentially! Read Less

I brought my 3 yr old dog in for stomach lumps that mysteriously formed over 48 hours and Dr.Fellacher took great care of my dog! She even gave me an after-hours number in case Rose's lumps took a turn for the worse while we waited for her biopsy and cell culture results. Read Less

They could care less about my dogs, all they care about is padding the bill with uneccessary tests and selling their Care Club Credit. Both of my dogs were seen today and the vet tech was rude, they manhandled my dogs face upsetting her, and Im leaving their office with a bleeding hand. I will never return to Boca Greens VCA. Read Less

Boca Greens Animal Hospital used to be an excellent vet. We have used them for 10+ years, however things rapidly went downhill when they were bought out by a corporation...VCA...I won't even get into the story of one of the Dr.'s sending my cat home with iv fluid to be injected 3x daily only for it to suffer through the night and die the next morning when she would have been humanely put down, but the vet insisted she would be fine. Most recently I brought my 7 year old dog in for a sore under his chin and down his neck. The vet had no idea what to diagnose him with (which ok I get nobody is perfect) the diagnose went your a spider bite to pancreatic, to allergies. The poor dog spend the whole day in the vet with iv fluids and was sent home that night. I just had a bad feeling so I was recommend to another vet by multiple people to get a second opinion. I called VCA at 8:30am and asked them please to fax the records to the new vet. I was told I needed a doctors approval. Now, after spending almost $1,000 I would think those records would be mine to do whatever I wanted with! At 4pm the records still had not been faxed (Again I get it things happen,businesses get busy, but this is a very sick animal!) Needless to say after getting nasty the records were faxed and today my poor dog was rushed into emergency surgery to remove a mass from his stomach at our new vet (Floresta Animal Hospital). Had VCA done the proper tests instead of just pumping him up with fluids and overdosing him on antibiotics and then sending him home, he would have been recovering comfortably at home by now instead of spending the weekend in a vet er and awaiting biopsy results to find out if he has cancer or not. All he needed was a simple x-ray.Read Less

I have taken my dogs and cat here for multiple things including: Vaccinations, spay surgery, ear infection, impacted anal gland and hot spot, and poisoning. EVERY time my animals were treated with love, I was comforted by the staff and the problem was solved. My pit bull recovered beautifully after 10 days from her spay and took her pain meds and was great. My shihtzu suffered from an ear infection and was treated recovered in a few days. Another time i brought him in because he had chewed a huge hot spot by his rear which the vet figured out was due to him having an impacted anal gland, they treated both and never had a problem like it again. Another time he had got into something toxic and was vomiting terribly and wouldn't eat, again, got him right in in the morning, the vet comforted me(i was so scared) had him on fluids and took him home the same day. Consistent care and vets are very knowlegable and love animals. THANK YOU for what you do! To me my animals are family. Read Less