The vet basically across the street from me where I was referred are very snippy on the phone and couldn't get me in when my dog was sick so I called VCA Spanish River and they could not have been mor... Read More
The vet basically across the street from me where I was referred are very snippy on the phone and couldn't get me in when my dog was sick so I called VCA Spanish River and they could not have been more accommodating and nice to deal with. Glad the closer vet on Federal & Happy Valley was unfriendly and refused to see us. Doctor really spent good time with us checking my little girl out and explaining everything to me. Tech was super friendly and warm as was the front desk staff and manager as I left. Read Less
Lynzi Whalen
18 Apr 2018
REPORT
I can't say enough good things about this place. From the moment you make your appointment to the moment you leave it is an easy and stress free experience. They almost always have same day appointmen... Read More
I can't say enough good things about this place. From the moment you make your appointment to the moment you leave it is an easy and stress free experience. They almost always have same day appointments even if it's right before they close. Dr. Ley is now my favorite person. He is extremely thorough and calm and walks you through every step. I have a new puppy so I had a ton of questions that he didn't mind answering no matter how insignificant they may have been. He was also extremely helpful when my older dog got sick. I know that non profits are more appealing since they are cheaper, but Dr. Ley prints you out a price sheet before you agree to do anything that breaks down all of the costs. He also lets you know what your dog absolutely should have done and what is optional. They also send you a follow up text to make sure everything is okay once you get home. Love this place and all of the staff! Read Less
Stephanie Anderson
10 Apr 2018
REPORT
If you do not have insurance, please do not go here. Sometimes people want to charge more just because of the area. We were charged over $400 for blood work and were not given any diagnosis for our ... Read More
If you do not have insurance, please do not go here. Sometimes people want to charge more just because of the area. We were charged over $400 for blood work and were not given any diagnosis for our sick cat. We were only offered additional help if we paid out of pocket for both an MRI and x-ray for over $1500. Read Less
Lisa Stolzenberg
26 Mar 2018
REPORT
I was very happy with the quality of care that my pet Skylar received at VCA Spanish River. The vets and staff were extremely knowledgeable, professional, and compassionate. They spent a considerable ... Read More
I was very happy with the quality of care that my pet Skylar received at VCA Spanish River. The vets and staff were extremely knowledgeable, professional, and compassionate. They spent a considerable amount of time discussing the options available for treating and caring for my dog. They clearly explained my dog's test results in an understandable manner and addressed all of my concerns. They even relied on other vet specialists within the VCA family to gauge their opinions on the test results and treatment protocols to make sure that my dog was receiving the best possible care. I would highly recommend this hospital to all pet owners. Read Less
Elif G Semsettin
7 Feb 2018
REPORT
We moved here from CT where there was an another VCA animal hospital we used to go but this one is way better than that one. They offer a Careclub membership that we do monthly payments and it include... Read More
We moved here from CT where there was an another VCA animal hospital we used to go but this one is way better than that one. They offer a Careclub membership that we do monthly payments and it includes 5 visits per year, all the vaccinations year around, xrays, tests and dental cleaning. Staff is extremely friendly. Very clean place. Most clinic smell bad but this one smells very nice. My only complain is their entrance. They need a larger sliding gate. Read Less
Rachel King
5 Dec 2017
REPORT
The doctors and staff at this office are wonderful! Our difficult Boxer mix was his normal spazzy self and they were really great with him. He was particularly cranky with an ear infection, but they m... Read More
The doctors and staff at this office are wonderful! Our difficult Boxer mix was his normal spazzy self and they were really great with him. He was particularly cranky with an ear infection, but they made him comfortable and he actually calmed down so his ear could be treated. The doctor seemed to care about Bruno's health and spent time doing a thorough exam. Results are all good! Happy that Bruno responded well to the doctor & his team. Read Less
Alexandra Diez
7 Apr 2017
REPORT
VCA Spanish River is the only place I will go for all my pets needs. They have the most incredible staff who are compassionate, friendly and professional. Dr. Greenland has been taking care of my Juni... Read More
VCA Spanish River is the only place I will go for all my pets needs. They have the most incredible staff who are compassionate, friendly and professional. Dr. Greenland has been taking care of my Junior since he was a pup, and we are so thankful for the love and care he provides. Thank you VCA Spanish River! Read Less
Victoria Petrocelli
22 Feb 2017
REPORT
Love, love, love this veterinary! Great service and wonderful staff.
Ben Giltner
19 Jan 2017
REPORT
Excellent service and care for your pets.
Taylor Lawson
25 Jul 2016
REPORT
Dr. Greenland is the best Vet in Boca. Very Very caring! Staff is wonderful.
When I had to say goodbye to my beloved Yorkie of 14 years they took
such good care of us and made the process loving. I... Read More
Dr. Greenland is the best Vet in Boca. Very Very caring! Staff is wonderful.
When I had to say goodbye to my beloved Yorkie of 14 years they took
such good care of us and made the process loving. I will always be grateful to them. Thank You Read Less
Jason Pelish
30 Jun 2016
REPORT
I like this place, but my cat hates having to visit. He hates going anywhere. My little dog likes it. It's a good vets office.
John Meyer
27 Jun 2016
REPORT
Awesome vet, all staff is helpful and loves animals. Everything you would expect and more.
Tommi Mann
3 Dec 2015
REPORT
Excellent Service! I am new to the area and had an emergency with my dog. They got me in right away and were very reasonable priced. Great experience!
Peggy Brown
20 Nov 2015
REPORT
We have been taking our dogs to VCA Spanish River for over 15 years. We have always been pleased with the care. All the staff are caring and compassionate. Pets aren't cheap but they are precious.
Randy Boone
8 Oct 2015
REPORT
FOR SHAME!! I have liked going here with my pets on occasion, particularly Dr Greenland. But I am not a "regular." I had to make the difficult decision to say goodbye to a 15 yo cocker in rapidly d... Read More
FOR SHAME!! I have liked going here with my pets on occasion, particularly Dr Greenland. But I am not a "regular." I had to make the difficult decision to say goodbye to a 15 yo cocker in rapidly deteriorating health, and the CHIPPER UPSELLING front desk girl told me that "they don't just do that." They need to do a full exam on a dog to determine if euthanasia is the best course of action. I read that to be, pay us $150 for a vet to say, "You're right." Then pay the fees to actually euthanize.
Really? I have been a pet owner for many many years. But what do you expect from a CORPORATE OWNED facility.
You should be ashamed. I guess I have to put in 1 star to let this post. Read Less
Carrie Gibbons
25 Jul 2014
REPORT
I have had a very positive experience with the VCA Animal Hospital, they take excellent care of my cats! Dr. Greenland is so kind, and takes the time to answer all my questions. The staff are very nic... Read More
I have had a very positive experience with the VCA Animal Hospital, they take excellent care of my cats! Dr. Greenland is so kind, and takes the time to answer all my questions. The staff are very nice and obviously enjoy pets. We never have to wait long, and I appreciate that the office isn't overcrowded or crazy-busy; I feel like me and my pets are special clients there. They have also clearly told me what each service costs, and have made me feel comfortable choosing the less expensive options. Thank you for your care!! Read Less
Stacy K
12 May 2013
REPORT
I've been going to VCA Spanish River for about 5 years for my cats health needs. Dr. Greenland is a very compassionate man and will offer you the best sound advice he can for your pet. He has always... Read More
I've been going to VCA Spanish River for about 5 years for my cats health needs. Dr. Greenland is a very compassionate man and will offer you the best sound advice he can for your pet. He has always given my cats the best heath care and he worked very hard to help take care of my foster cat when she came down with feline hepatic lipidosis. Anytime something changed with my foster he or his staff would contact me.
I'm not sure what these other people who have reviewed this facility are talking about but usually when people write ugly things about pricing or people being rude its because they're usually rude first and because they don't realize how expensive pet healthcare can be. VCA offers financing and they ask for a percentage of the treatment up front. Talia and Ashley in the front office will do what they can to help you out but you have to be willing to work with them too and not make ridiculous demands from them. As far as Dr. Greenland he has NEVER been rude to me in the 5 years I've been coming to him. So all I can assume is the same thing is that the other person got rude with him first or was making unrealistic demands concerning their pet. To the other person that says they saw an estimate of treatment costs prior to persuing treatment, YES they do give you that up front and they let YOU DECIDE what you choose to do for your pet. If you feel their costs are too expensive you can shop around with other vets offices but even if you find someone less expensive you can't guarantee quality care. Also yes, Dr. Greenland and Sherry his Vet Assistant, will explain everything to you concerning your pet in everyday terms. If he uses vet-speak then he will tell you exactly what the term means. There is no sense of being overwhelmed with technical terms when it comes to him. He is very thorough.
I love VCA Spanish River, Dr. Greenland, his Vet Assistant Sherry, and his office team. They're all WONDERFUL people. Read Less
The vet basically across the street from me where I was referred are very snippy on the phone and couldn't get me in when my dog was sick so I called VCA Spanish River and they could not have been mor... Read More
The vet basically across the street from me where I was referred are very snippy on the phone and couldn't get me in when my dog was sick so I called VCA Spanish River and they could not have been more accommodating and nice to deal with. Glad the closer vet on Federal & Happy Valley was unfriendly and refused to see us. Doctor really spent good time with us checking my little girl out and explaining everything to me. Tech was super friendly and warm as was the front desk staff and manager as I left. Read Less
Lynzi Whalen
18 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I can't say enough good things about this place. From the moment you make your appointment to the moment you leave it is an easy and stress free experience. They almost always have same day appointmen... Read More
I can't say enough good things about this place. From the moment you make your appointment to the moment you leave it is an easy and stress free experience. They almost always have same day appointments even if it's right before they close. Dr. Ley is now my favorite person. He is extremely thorough and calm and walks you through every step. I have a new puppy so I had a ton of questions that he didn't mind answering no matter how insignificant they may have been. He was also extremely helpful when my older dog got sick. I know that non profits are more appealing since they are cheaper, but Dr. Ley prints you out a price sheet before you agree to do anything that breaks down all of the costs. He also lets you know what your dog absolutely should have done and what is optional. They also send you a follow up text to make sure everything is okay once you get home. Love this place and all of the staff! Read Less
Stephanie Anderson
10 Apr 2018
REPORT
☆☆☆☆☆
REPORT
If you do not have insurance, please do not go here. Sometimes people want to charge more just because of the area. We were charged over $400 for blood work and were not given any diagnosis for our ... Read More
If you do not have insurance, please do not go here. Sometimes people want to charge more just because of the area. We were charged over $400 for blood work and were not given any diagnosis for our sick cat. We were only offered additional help if we paid out of pocket for both an MRI and x-ray for over $1500. Read Less
Lisa Stolzenberg
26 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I was very happy with the quality of care that my pet Skylar received at VCA Spanish River. The vets and staff were extremely knowledgeable, professional, and compassionate. They spent a considerable ... Read More
I was very happy with the quality of care that my pet Skylar received at VCA Spanish River. The vets and staff were extremely knowledgeable, professional, and compassionate. They spent a considerable amount of time discussing the options available for treating and caring for my dog. They clearly explained my dog's test results in an understandable manner and addressed all of my concerns. They even relied on other vet specialists within the VCA family to gauge their opinions on the test results and treatment protocols to make sure that my dog was receiving the best possible care. I would highly recommend this hospital to all pet owners. Read Less
Elif G Semsettin
7 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We moved here from CT where there was an another VCA animal hospital we used to go but this one is way better than that one. They offer a Careclub membership that we do monthly payments and it include... Read More
We moved here from CT where there was an another VCA animal hospital we used to go but this one is way better than that one. They offer a Careclub membership that we do monthly payments and it includes 5 visits per year, all the vaccinations year around, xrays, tests and dental cleaning. Staff is extremely friendly. Very clean place. Most clinic smell bad but this one smells very nice. My only complain is their entrance. They need a larger sliding gate. Read Less
Rachel King
5 Dec 2017
REPORT
☆☆☆☆☆
REPORT
The doctors and staff at this office are wonderful! Our difficult Boxer mix was his normal spazzy self and they were really great with him. He was particularly cranky with an ear infection, but they m... Read More
The doctors and staff at this office are wonderful! Our difficult Boxer mix was his normal spazzy self and they were really great with him. He was particularly cranky with an ear infection, but they made him comfortable and he actually calmed down so his ear could be treated. The doctor seemed to care about Bruno's health and spent time doing a thorough exam. Results are all good! Happy that Bruno responded well to the doctor & his team. Read Less
Alexandra Diez
7 Apr 2017
REPORT
☆☆☆☆☆
REPORT
VCA Spanish River is the only place I will go for all my pets needs. They have the most incredible staff who are compassionate, friendly and professional. Dr. Greenland has been taking care of my Juni... Read More
VCA Spanish River is the only place I will go for all my pets needs. They have the most incredible staff who are compassionate, friendly and professional. Dr. Greenland has been taking care of my Junior since he was a pup, and we are so thankful for the love and care he provides. Thank you VCA Spanish River! Read Less
Victoria Petrocelli
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Love, love, love this veterinary! Great service and wonderful staff.
Ben Giltner
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Excellent service and care for your pets.
Taylor Lawson
25 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Greenland is the best Vet in Boca. Very Very caring! Staff is wonderful.
When I had to say goodbye to my beloved Yorkie of 14 years they took
such good care of us and made the process loving. I... Read More
Dr. Greenland is the best Vet in Boca. Very Very caring! Staff is wonderful.
When I had to say goodbye to my beloved Yorkie of 14 years they took
such good care of us and made the process loving. I will always be grateful to them. Thank You Read Less
Jason Pelish
30 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I like this place, but my cat hates having to visit. He hates going anywhere. My little dog likes it. It's a good vets office.
John Meyer
27 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Awesome vet, all staff is helpful and loves animals. Everything you would expect and more.
Tommi Mann
3 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Excellent Service! I am new to the area and had an emergency with my dog. They got me in right away and were very reasonable priced. Great experience!
Peggy Brown
20 Nov 2015
REPORT
☆☆☆☆☆
REPORT
We have been taking our dogs to VCA Spanish River for over 15 years. We have always been pleased with the care. All the staff are caring and compassionate. Pets aren't cheap but they are precious.
Randy Boone
8 Oct 2015
REPORT
☆☆☆☆☆
REPORT
FOR SHAME!! I have liked going here with my pets on occasion, particularly Dr Greenland. But I am not a "regular." I had to make the difficult decision to say goodbye to a 15 yo cocker in rapidly d... Read More
FOR SHAME!! I have liked going here with my pets on occasion, particularly Dr Greenland. But I am not a "regular." I had to make the difficult decision to say goodbye to a 15 yo cocker in rapidly deteriorating health, and the CHIPPER UPSELLING front desk girl told me that "they don't just do that." They need to do a full exam on a dog to determine if euthanasia is the best course of action. I read that to be, pay us $150 for a vet to say, "You're right." Then pay the fees to actually euthanize.
Really? I have been a pet owner for many many years. But what do you expect from a CORPORATE OWNED facility.
You should be ashamed. I guess I have to put in 1 star to let this post. Read Less
Carrie Gibbons
25 Jul 2014
REPORT
☆☆☆☆☆
REPORT
I have had a very positive experience with the VCA Animal Hospital, they take excellent care of my cats! Dr. Greenland is so kind, and takes the time to answer all my questions. The staff are very nic... Read More
I have had a very positive experience with the VCA Animal Hospital, they take excellent care of my cats! Dr. Greenland is so kind, and takes the time to answer all my questions. The staff are very nice and obviously enjoy pets. We never have to wait long, and I appreciate that the office isn't overcrowded or crazy-busy; I feel like me and my pets are special clients there. They have also clearly told me what each service costs, and have made me feel comfortable choosing the less expensive options. Thank you for your care!! Read Less
Stacy K
12 May 2013
REPORT
☆☆☆☆☆
REPORT
I've been going to VCA Spanish River for about 5 years for my cats health needs. Dr. Greenland is a very compassionate man and will offer you the best sound advice he can for your pet. He has always... Read More
I've been going to VCA Spanish River for about 5 years for my cats health needs. Dr. Greenland is a very compassionate man and will offer you the best sound advice he can for your pet. He has always given my cats the best heath care and he worked very hard to help take care of my foster cat when she came down with feline hepatic lipidosis. Anytime something changed with my foster he or his staff would contact me.
I'm not sure what these other people who have reviewed this facility are talking about but usually when people write ugly things about pricing or people being rude its because they're usually rude first and because they don't realize how expensive pet healthcare can be. VCA offers financing and they ask for a percentage of the treatment up front. Talia and Ashley in the front office will do what they can to help you out but you have to be willing to work with them too and not make ridiculous demands from them. As far as Dr. Greenland he has NEVER been rude to me in the 5 years I've been coming to him. So all I can assume is the same thing is that the other person got rude with him first or was making unrealistic demands concerning their pet. To the other person that says they saw an estimate of treatment costs prior to persuing treatment, YES they do give you that up front and they let YOU DECIDE what you choose to do for your pet. If you feel their costs are too expensive you can shop around with other vets offices but even if you find someone less expensive you can't guarantee quality care. Also yes, Dr. Greenland and Sherry his Vet Assistant, will explain everything to you concerning your pet in everyday terms. If he uses vet-speak then he will tell you exactly what the term means. There is no sense of being overwhelmed with technical terms when it comes to him. He is very thorough.
I love VCA Spanish River, Dr. Greenland, his Vet Assistant Sherry, and his office team. They're all WONDERFUL people. Read Less