West Boca Veterinary Center

As a pet owner for the last 45 years, I can say with certainty that this is the best veterinary center I've ever seen.  All the staff, and I mean all, is helpful, pleasant and wonderful to deal with.  Dr Kuehnel is gentle, takes his time, explains things well and has a very conservative approach to treating my 18 year old cat.  He doesn't do unnecessary procedures and tests to build the bill.  I couldn't recommend this place more highly! Read Less

My daughter and I woke up Sunday to our senior cat Bhakti, in distress. My daughter immediately made an appointment to have him examined. We had never been to this vet. They were so kind to both Bhakti and us. It was a very sad day, but their patience and grace got us through it. My daughter and I have both been in the animal industry for many years. This clinic gets AAAAA+ rating. Then today, this arrived. Read Less

I am an animal lover who has had small dogs and exotic animals all of my life. I have a 7 yr old female Chihuahua  who had one eye that did not blink along with one side of her mouth (dewlap ) hanging. She was lethargic and seemed very ill. I saw West Boca Animal Hospital online and made an appointment to see Dr. Kuehnel. I walked into the room with 2 techs and eventually the doctor. I told the doctor about my dog's eye of which he replied, "I don't see anything wrong with her eye". I actually told him to pull her bottom lid down to show him how cherry red it was. He then said, oh I see it. Then we spoke and he said, looks like partial facial paralysis. I looked at the symptoms online so I knew that seemed right. I also asked if he could check the pressure  that eye for glaucoma since it appeared she was blind. He did  and said it is from the paralysis.He asked about anything else I said actually I would like adult blood tests and i was done. I asked him to do a liver enzyme and CBC on her. He never suggested any blood work. I asked for adult blood work .Which he did.  I had told him that my animal was raised all natural and I do not give her drugs unless necessary.  He told me he could give me an antihistamine for her head. I said you mean like a Benadryl. He gave me a bottle of pills. They drew blood and I paid $400.He said he would call me tomoroow with the results. That evening my dog was so I'll I thought she would need a hospital. The next day no phone call. I called in the afternoon for the results. I was told Dr. Kuehnel was off and a tech would call me back. I got a voicemail from the tech to call her. I called back she was in a meeting. I asked the receptionist if the blood work was okay. She said, everything is negative. I asked for her to email me the results she said the tech will call me back. The tech called and said, calcium and phosphorus  was high.  I asked her to email me the report. Actually when I looked at the report, protein was out of range high and lymphocytes were high. When I was there the doctor suggests an antihistamine for her head. I said you mean like Benadryl? Instead I was what I was  given was an antinflamatory not an antihystamine  (Rimadyl).  I asked if Dr. Kuehnel could call me because now i was really upset since my animal was so ill and her tests were off. I told her I'm returning this drug it was not something discussed with the other doctor and in would never give my dog this drug. Rimadyl is for hip dysplasia  and after surgery for pain. Internet states. Not given for facial paralysis. She said, we don't takeback drugs.  Price $30. I asked to have the doctor call me . Another night with no sleep. Some hours in the day my dog seemed okay. Then out of no where she would fall I'll. I get a call Friday 8am from Dr. Simon. I was woken out of my sleep. I told her my dog was I'll. She replied, I'm just calling to go over the blood tests no discuss the dog since I never met you. I said, please have Dr Kuehnel call me. Saturday comes, no call. I called after 2pm and asked to speak to Dr Kuehnel. She said I'll him call you. He called me back and started yelling at me how he's entitled to have 2 days off and surely I don't expect him to call me on his days off. I started to talk as I was in shock. He went on how I like to talk a lot. I stopped him and said, I haven't been able to say a work. He continued to be so out of line and nasty.  I could take it so I said. I think you are so unprofessional  and I'm done. Never asked about my dog. Was an experience that in my 60 yrs on this planet and owning dogs, iguanas, rabbits ,monies, and a cat, I've never had  and hope to never go through again. As I'm writing this review, the phone rings and it's Dr Kuehnel trying to apologize. I said, you know you need to have compassion as a vet and be symphathetic when someone's animal is ill. He tried to undo what he did. He started to tell me to go to another doctor if which I replied , I intend to. I added, you called me so I don't write a review about you. That's the reason. I said, I going to wish you well but I'm hanging up. He continued and I hung up. This was a nightmare. If I could give less than 1 star I would. Seek a different vet hospital if you expect compassion and find a doctor who will actually care. Read Less

Since walking through the door (30 mins late) everyone was very sweet and understanding. I came in with my 2 dogs and my 2 year old so it was a bit crazy for me and bianca  in particular was a rock star. She made it all go so smoothly. Seriously you rock and glad to have you all as our new vet office. Thank you again ! Read Less

Our dog Daisy was a patient at WBVC for about a year...we switched from another vet...Daisy had cancer and we knew her time with us was getting shorter and shorter...we took her to WBVC last week to have her put down...she was starting to really decline...it was one of the most difficult things we have had to do...the doctor and staff at WBVC were amazing! They put us in a nice quiet room with a soft bed on the floor and dimmed lights with candles with Daisy...we said our goodbyes and she was very peacefully put down...they were all very nice and sympathetic...they truly care...here it is a week later and we got a sympathy card in the mail signed by the entire staff...I have never had that happen :) means a lot! Read Less

My dog was a patient here for about 12 years before we switched her somewhere else. Whenever we came in she was treated with love and respect. That being said, her vet missed a major problem. We made sure to get her teeth cleaned with anesthesia every year to avoid having her teeth needing to be pulled. The last time we did her X-rays and cleaning we got the all clear that everything was fine- we switched her to a new vet a month later just to see what they had to say and she ended up needing 13 teeth pulled. Lovely front desk staff, though. Read Less

This office is immaculate and doesn't smell like scared pets. They were able to accommodate me for a non-emergency same day appointment and didn't treat me like they were doing me a favor. Everyone here is very nice and my cat responded well to them. Read Less

Very kind people working here. While we were waiting for our check up appointment I saw a ton of people picking up/dropping off animals to be boarded. The vet and vet tech were very sweet to my terrified kitties and did everything they could to keep them calm and feeling safe. Read Less

Thank you, Dr. Haskin and WBVC! They fit us in first thing in the morning right after we called. Tokyo hasn't been feeling her best and was treated with tons of love and science. If you live out west, search no further! A+ Read Less

Absolutely amazing! I called in to get a quote to fix my cat and front desk lady was amazing (I believe her name was Jennifer), she gave me quote, explained to me the whole process and what kind of vaccines I have to done for my cat besides fix. She made appointment for me and at the end they charge me exact amount I was quoted. My cat is feeling good after surgery and I’m very very happy. Highly recommend! Read Less

Dr Schaeffer, the assistance and everyone in the Veterinarian center is warm hearted, motivated and had great customer service. All the doctors were great made me feel very safe on bringing my dog in there because you know how people feel about bringing their dogs to random places. But I took a chance and Dr. Schaeffer was really wonderful and I only have good things to say West Boca veterinary center and their staff! Read Less

By far the best vet experience I've had in the past 3 months. I've taken my new pup to 3 different vets since getting her as I haven't really felt a true/safe connection to any of the other vets, staff, or offices in general. All of that changed today, when we were greeted by Carla at the front desk with the biggest smile! She was super sweet to our chocolate lab pup which made her super comfortable (most importantly), and was incredible nice to us on our first visit into the office. We were promptly shown to the exam room, where we were then greeted by Katrina. Katrina took her time with us and really made our pup feel special as well.  A big thanks to her for all of her time. The doctor was awesome as well. Quiet spoken, caring, and did the most thorough exam we had received thus far! We even set up the date for her Spaying a few months in advance because we know this is the place we want to be coming from now on! Read Less

I've taken my cat Kiki a number of times now for allergy shots and really like the team at this practice. Dr. Simons is always upbeat and has always taken the time answer all my questions. The reception and exam rooms are all immaculate and all the staff are friendly. I would not hesitate to recommend Dr. Simons and this veterinary practice. Read Less

We are very pleased with the staff, both medical and admin, at West Boca. They are responsive, especially to a helicopter Mom like myself, and always try to either get you in to see the medical staff or allow you to bring your pet in, leave her and have her checked by one of the medical team at their convenience. And I find that they don't let your pet sit in a cage for hours; usually you get back home and the vet is calling to say all is well and come back and get your pet. All good and I would rate them very highly as the office is clean, smells good and everyone is friendly and professional. Enough said. Read Less

Everything is first rate from the time I entered the front door with my very reactive dog, throughout the exam/shots/blood draw, and finally through the check out process. The office is clean, smells nice, has many exam rooms and even a restroom for patient "parents. "Staff is friendly and knowledgeable. Dr. Dallessandro checked Max with kind and caring hands. Thank you West Boca Veterinary Center for instilling confidence in your hospital and Max thanks you as well for performing the tests without him suffering any unnecessary distress. Read Less

I found West Boca Vet from the reviews on Yelp. The five star review was exactly right. The staff is wonderful and the doctors are very knowledgeable and caring. The office is very clean. Dr. Simons is especially great. I highly recommend using West Boca Vet for your pet. You will be happy you did. Read Less

I've owned dogs and other various animals over my life. Moved around enough that I've had to change vets a lot, having used many. My wife had always used one for her pets before we met. West Boca Vet. at the time, I needed someplace new again, and tried them out.Their staff? Super friendly, pet loving and very capable. Their vets? Awesome. It's a family team. They love the animals and really do like seeing them get better. They will bend over backwards to make your experience perfect. I'll never use anyone else. I'd rather make a long drive. Read Less

My first visit to west Boca Vet. For a one year check up and switching from another vet . It's not very often you walk into a place that everyone is in such a great mood ! From the clients there pets , receptionist , Adam who I assume is the mascot of the buisness . We loved Dr Haskin immediately he took the time to review the notes of the previous Vet. Then suggested 2 three year shots which I loved along with here exam .They trimmed her nails , took my insurance . Filed the claim and it was half the cost of the other vet ! I am so relieved that I found a fabulous new place to take care of all my  little ones needs !Bringing your precious ones no longer are a Stressful event , nor should it be ! Read Less

We have been patients here since they opened. The front desk staff is lovely and the vets and techs here go out of their way for our pets. Shout out to Dr. Haskin for his kindness every single time we see him and especially Roan for working extra hard to help my pup Lola with her nails. My pups feel loved here and that is a wonderful feeling. Read Less

The staff and doctors are the most compassionate and understanding group I have worked with. They always call the next day to follow up.  They send email reminders and updates on the latest health issues in the area. You will never find a better vet in the area. Read Less

I recently took my playboy, Tommy to this office.I have been to multiple vets throughout Boca from Clint Moore Animal Hospital to Woof Gang Bakery and I have to say as a college student, this place is the most affordable one; not only that but they actually fix the issue my dog had. What really impress me was the fact that they called 3 times after the appointment just to check how Tommy was doing.Thank you for your help guys, also I'm glad you guys are open during the weekends in case there's an emergency. Read Less

My first experience was amazingly pleasant-my vet visits in the past have been very unpleasant. The staff made us feel like we were part of a new family. The follow-up was excellent. I joined their plan on the same day! I am grateful to find a vet who really cares about all of us. Than you-Dr Kuehnel and staff Read Less

I'm very disappointed with this Veterinary Center. I really wanted to like them. I made a point of calling and asking around for quotes because obviously- going to the vet is fucking expensive!My baby Charlie isn't getting any younger. He'd started limping which is obviously very concerning. We called around about X-rays and a checkup to figure out what was going on with him. I ended up going with these guys. Front desk was very kind, I felt the nurse wasn't a good listener but overall nice. The doc seemed kind of "intense". I appreciate the kindness, but that doesn't mean shit to me when you're smiling in my face and ripping me off at the same damn time!I was told it would be about $280, plus meds. Because Charlie was being difficult they had to sedate him. I was asked to come back within an hour. I got a call back from the doc about how he seemed to have arthritis and that he wanted to send the x-rays off to be looked at by a radiologist. I did not want this, but agreed to it because it seemed like something that needed to be done. I realized after the fact what a load of bullshit that was. They charged me an extra $75 for it and that was the last I ever heard about it.I come to pick up my dog and the bill has gone up to almost $400- plus they charged me for the meds. Never a-fucking-gain! I've heard from them ONCE since this check up. And that was just to make sure medication was going well. Did they call to tell me they found something- if anything on Charlie's x-rays? Hell no! So what was the point of sending them off? Other than to charge me out the ass! I'm done with vets in South Florida. DONE! Read Less

Went to WBVC and was helped with my dog by Dr. Haskin. He was very caring and knowledgeable and I knew I could trust what he was telling me, and felt he would do the best to help my dog. Two days later and coco is much better, and I know I have Dr. Haskin and his caring staff to thank! Read Less

I take my dog of nine years (my best friend) here and he gets excellent care. The pace is very clean, and the staff knowledgeable and welcoming. I usually have anxiety when leaving woody at the vet but he had a great time and even had a bath. I got a call from the Dr that examined him explaining the problem he was having and the ideal treatment and costs. Woody is doing great and looks forward to seeing his friends at the vet now! Thank you! Read Less

I take my dog of nine years (my best friend) here and he gets excellent care. The pace is very clean, and the staff knowledgeable and welcoming. I usually have anxiety when leaving woody at the vet but he had a great time and even had a bath. I got a call from the Dr that examined him explaining the problem he was having and the ideal treatment and costs. Woody is doing great and looks forward to seeing his friends at the vet now!Thank you! Read Less

I just got my Golden Retriever puppy, Sammy, a few weeks ago and I wanted to make sure my puppy was well taken care of especially this being my first time having a large breed dog. I heard of West Boca Veterinary Center and saw the amazing reviews they have online, so I decided to check them out. I went in today and WBVC definitely lives up to the hype. Your greeted with a smile upon arriving and they even knew who we were right as we stepped through the door. Dr. Kuehnel was amazing and even told me a little bit about Golden Retrievers and what his plans were for us in the future to make sure everything went well with his development.  The front desk also gave me a binder with today's visit, emergency hospitals in the area, etc. Everyone was beyond nice and very accommodating, I already scheduled Sammy's next appointment. HIGHLY recommended and I drove half an hour to get here, TOTALLY WORTH IT!! Thank you so much to Dr. Keuhnel and his team!! Read Less

Took my ailing dog to this place, had dr. Kuehnel check him out. I was told the pet needed a battery of tests  to avoid going  the hospital. Upon agreeing and paying the hefty fee, I was  casually informed by dr. Kuehnel that he had no idea what was wrong with the animal and that I needed to go the hospital anyway. So, after spending a lot of time and money, I found myself back at square one. As a general impression, the vet came across as a disingenuous and primarily financially motivated businessman; I will not return there for all his  waiting-room coffee. Read Less

Just found a great new vet for our dog RileyWe saw Dr Stephanie Schaefer and she was extremely knowledgable and really seemed to care about Riley.  Rowan was wonderful!!! The staff was also very friendly. Read Less

So happy I found a new vet for my baby. They are so nice and welcoming, clean, extremely friendly helpful and caring to the clients and pets. I highly recommend you take your pets here. Best in boca !!!Read Less

We have been going to West Boca Veterinary Center for a couple years now with our two dogs and they are amazing!!! They are professional and caring and so reasonable with pricing!! They take such great care of our dogs and we highly recommend West Boca Veterinary Center to anyone!!! Read Less

When we adopted our dog from Tri-County Animal Shelter, we were referred to bring him here and have been so happy this last year with the WBVC. We have a senior dog and they have taken really great care of him. They are very fair in pricing and always willing to squeeze you in when needed. We also love the grooming there.The staff is lovely and it really does feel like a local family spot to take your animal. Our dog Abe gives it 5 stars! Read Less

West Boca Veterinary has been our vet since they opened. We primarily see Dr. Haskin and to us, he is the most amazing vet in the country. He is one of those people who can make you feel like you are his favorite client when he sees your dog. And I am confident that every client he sees feels the same way. The front desk staff and vet techs are unparalleled in their ability to make you feel welcome and part of a big family. My dogs have not always been the easiest of patients but everyone at West Boca Vet loves them just the way they are. And for that I am extremely grateful. Read Less

Despite the fact the docs are great and my cats love their vet, the crew is the best in town. They are ALWAYS accommodating, friendly, address me by name, gentle and caring with my cats and very professional. I would highly recommend them to anyone and I do all the time Read Less

Thank you so much for taking care of my little Trixie and getting her back to me as quickly as you could. I just moved into the area at the beginning of January so I looked up all your terrific, well deserved reviews before bringing her in. The veterinarians, vet techs and staff were all wonderful and happily Trixie is on the road to recovery. Thank youRead Less

Honestly you guys at the West Boca Vet center are angels. You squeezed my Pita in last minute the day before Christmas eve when she had a horrible infection and your staff and veterinarians were professional and personable and helped get poor Petey out of so much pain. The center was immaculate, love the binder. Your prices seem reasonable too, from stories I've heard, it sounds like a lot of pet clinics around here overcharge to make a mint off people who are emotionally vulnerable with sick pets. I'll be posting my praises for you on Facebook and Yelp to contribute to your other positive reviews, which are how I found you on the first place. Thank you!!!! Elizabeth (and Pita the Chihuahua) King. Read Less

Honestly you all at the West Boca Vet center are angels. You squeezed my PITA in the day before Christmas eve when she had a horrible infection and your staff and veterinarians were professional and personable and helped get poor Petey out of so much pain. The center is immaculate, easy to get to, responsive online, and found my pet's records in a matter of hours in an emergency (I was visiting FL from NY and didn't have any of her info handy but they got it all right away). Love the binder they have me with the info from the visit already three hole punched inside to have for our home files. too.Their prices seem very reasonable ... from stories I've heard, it sounds like a lot of pet clinics around here overcharge to make a mint off people who are emotionally vulnerable with sick pets. I'll be posting my praises also on Facebook and Google to contribute to the other positive reviews, which are how I found them in the first place. Thank you!!!! Read Less

One year ago I got my little girl Candy.I was very scare and nervous.She was 6 years old abused and scare.West Boca veterinary Center my first choice to go with my girl. Not only they make me and my girl comfortable and feel safe they also call me to find out how is Candy doing.True the year Candy have many problems but stuff of the center always there to help and take care of my girl. We will stay with the center for a long time and recommend other baby's to the center.Thank you for make our visits safe and friendly. Read Less

West Boca Vet Center is a wonderful office with a heart for rescue dogs. I am involved with a rescue group, and Dr. K and his staff have been so compassionate and helpful treating our dogs who desperately need Veterinary care. We love you, West Boca Vet! Read Less

Thank you all for taking great care of our cats ! But, especially today for the compassion given by everyone in the office and by Dr. Kim in our home when we had to put our cat down. We greatly appreciate everyone for being there for us during a difficult time. Read Less

Absolutely the finest veterinary practice I've ever encountered in my 51 years. Every staff member is friendly, gracious, attentive, and makes you feel like your *pet* matters, not just your continued business. The offices are modern and fully computerized. Every exam room is immaculately kept and spotless. They're open 7-days a week. West Boca Veterinary Center is first-class operation. My personal physician's office could learn a few things, to be sure. Read Less

Amazing staff, I highly recommend this bet office for anyone in the south Florida area. The doctors are extremely knowledgable and very comforting in times of distress. I don't think Ive ever left a vet office with more confidence in the staff and the doctors. I know my pup will be in good hands. Read Less

Everyone at West Boca Veterinary Center are beyond amazing!!! From the great staff at the front desk and our favorite groomer, Teruko to Dr. Kuehnel and his nurses and techs, they are all awesome! Jeannie, Howie, Bessie and Lillie love you all!! Read Less

We had to take our golden retriever in to be put to sleep. We were Grief stricken. The staff and Dr were so kind and gentle toward the whole experience. Our precious fur baby got the best and most caring treatment during this time too. We returned home and shortly after we received a beautiful bouquet of flowers delivered from the staff. Above and beyond. Nothing can take our pain and grief, but this kind gesture helps us know they cared about our dog too. Thank you guys. Read Less

Truly nice people, who really care about every single animal. They offer good care packages, and are flexible. They give you a magnet with a picture of your dog when you first go there and I think that's absolutely adorable! Very good vet center ! Read Less

Since we moved to Florida we have always come here for our rottweiler. She had a lot of problems over the course of 3 years so we made constant visits. For 3 years West Boca Veterinary Center were very professional and cared deeply about our dog's health. The office always has a very warm atmosphere. I will always appreciate the care they showed for our dog and especially for making her final moments so peaceful and painless when she had to pass away. They sent us flowers and a note, which was a very very sweet gesture. I definitely recommend everyone to come here. Read Less

My visits to West Boca Veterinary have been the best veterinary experiences I've ever had, by far. I would not take my cat anywhere else. Dr. Simon in particular has been amazing and helped me to process a very sad diagnosis for my cat. She treated us like family and went above and beyond to help me make decisions about his care, and I am forever grateful. Read Less

WOW what an experience! We had previously went to a vet much closer to our house (Boca Midtowne Animal Hospital) but realized quickly they did not deserve our business. Please avoid Boca Midtown Animal Hosital AT ALL COSTS and just drive straight to West Boca Veterinary Center!! We realized what an absolute difference West Boca Veterinary Center was the second we stepped foot in their office. My puppy loved the Vet and the vet tech that saw him. The receptionist's were so kind. We even left with a goodie bag for our puppy with a toy, treats, free samples of heartworm and flea medicine. They set up a binder for your puppy so you can keep track of everything that has to do with their health. I can seriously go on and on about this office! Read Less

After my first visit I have been totally comfortable and confident bring my two Maltese to Drs. Simon and Kuehnel. Having just moved to the area from Aventura and leaving my Vet of 32 years I was concerned. My daughter, who's 2 dogs have been patients of WBVC for a long time, assured me that I would be in the best of hands, and she was right. The staff is amazing, always ready to help and answer any questions. My puppies are thrilled with their grooming, knowing how good they look. I have already recommended 3 friends, all of whom are as happy as I am with the office staff and Doctors. Read Less