I was watching my daughters dog when I felt it was not behaving normally. The dog was 12 years old, diabetic, and blind. He had been fine the day before, active and very alert. This day, he was not ve... Read More
I was watching my daughters dog when I felt it was not behaving normally. The dog was 12 years old, diabetic, and blind. He had been fine the day before, active and very alert. This day, he was not very responsive, and unsteady on his feet.
I called Coral Breeze, which was up the road from my house. They examined the dog, took several tests, and told be there was nothing wrong with the dog and to wait for the test results. I showed them that the dog, who was running around the day before, now could hardly stand up on his own. "We have to wait for the test results to come in" was the only reply to my questioning.
I took the dog home, but two hours later, he was becoming unresponsive and lethargic. I called Coral Breeze back and asked if there was anything I or they could do to help? Their response was "The dog is not feeling well, that is why it's laying around unresponsive."
By 7 that evening, the poor dog was trembling, starting to have seizures and going down hill. We rushed him to Coral Springs Animal Hospital, not affiliated with Coral Breeze as far as I know.
By then it was too late to save my daughters dog. We left him there for emergency treatment. His glucose level was near zero when he arrived. At 4 am the next morning, they called to say it was over.
Perhaps if Coral Breeze paid more attention to the dogs problem instead of spending so much time creating an invoice and constantly telling me the new price of every service, something I never questioned, this dog would have been properly diagnosed and possibly saved.
My concerned phone call was brushed off. I would never recommend this facility. It's all about the money!
Nice to see a response to my complaint. However, nobody ever recommended taking Scooby to a 24 hour facility for monitoring or further care. It was not written on his discharge papers, as I still have the original. I would have done that in a heartbeat. The only mention of a 24 hour facility was in case I have a problem after you were closed. Your response sounds good, but that recommendation never happened. Read Less