Animal Clinic Of Brandon

I'm a first time puppy owner, the Vet took the time to answer my questions and explained all the basics. The vet assistant also answered some of my questions to, everyone was very friendly. I am happy with my decision to use this Vet clinic. Read Less

Have two little dogs that have been patients with this clinic for 7 - 8 years now. The office staff makes our trips pleasant and welcoming. The techs are friendly with our dogs, experienced on how to handle them during shots and exams. The doctors depends on you have for the visit. Two I think very highly of. One I always feel like I'm at a used car lot being sold parts I don't need for my dogs. All in all I'm still very happy how my animals are cared for. Read Less

The staff and vets are amazing here. We have 2 dogs and 2 cats, and they take excellent care of them. They always give good advice and are committed to ensuring the health of your furry family member. One of our dogs has skin issues and they are truly trying to figure out the best option since she has repeatedly flared up. I would give it 5 stars because of the quality of care alone, however it seems to be higher priced than some other local vets which is why I only gave it 4. We feel its worth the hefty price because of the care our dog with issues receives as well as the location to our home. Read Less

Superb Experience -- Staff and Dr. Jackson. We're from out of town and both my dogs needed treatment. I found "the place" in the Brandon area. The staff was fun, friendly and helpful and Dr. Jackson simply wonderful. The wait time was barely minutes. Coco and Amber give it 5 stars. Read Less

If you want to order prescription on line stay away from using this vet office you have to purchase from them. I am stuck with a written RX when I fax it to the online company they advise by law they can not take a prescription from the patient it has to come from the Vet. So why was I get a RX when they should know the law. I will no longer visit this vet I have to now take my puppy else to another vet that does not have such strict policy. If you which to purchase products to save money on your pocket with online pharmacy BEWARE they do not want you to do this they what you to purchase from them. Read Less

We have taken our pets here for over 15 years. Dr Scott is the Dr we usually see. We currently have 2 pugs, and 2 cats. The care we receive is outstanding, they do not recommended procedures that are not necessary, he also takes the time to talk to us and advise us on appropriate care for our little ones. I have recommend this this doctor to my family and friends. Read Less

The staff and doctors at Animal Clinic of Brandon are the best! They go out of their way to make you feel welcome and their concern for my fur babies is as if they were their own. Simply the best! Would recommend them to anyone! Read Less

Spiteful staff care only about money. I needed flea medication for my dog and they directed me to their premium shopping portal. They don't carry flea meds in the office. Their portal was expensive, so I found the exact same medicine at 1800 pet med considerably cheaper. This staff refused to fax the prescription for the flea meds, instead making me leave work and go to pick up the prescription myself, which turns out to be useless because 1800 pet meds needs the vet to Fax the prescription. This office refused to do that. They don't care about the health of animals, they care about the money they get from pet owners. I'm pulling all of my animals from this vet to a veterinarian that cares about their oath for animal care more than their wallet. Read Less

We had a great visit with Dr. Deshields yesterday. I was really worried about my puppy-sons legs but his calm demeanor made us comfortable. He answered all my questions (even questions about my other puppy-son). We didn't have a solid resolution on my baby's legs but he did give me the info for a orthopedic veterinarian. So will be returning for our puppy care needs. Also great staff. Read Less

Friendly staff and a well maintained facility. Every place you go has good and bad, I have had only one "bad (if you want to call it that)" experience here and it was only due to being advised to buy a product that I ended up not needing Again, it was a suggestion based on we thought was the issue, no one made me buy anything. It was a shampoo, nothing big. Beyond that though all 3 of my dogs have been treated well and taken care of. The staff treats every pet as if it were theirs. They reach out and check in on your pet after a surgery, they call and remind you if medications are running low or if your pet is up for a booster shot or just a check up. They go the extra mile to make sure you and your pet are comfortable and taken care of. I absolutely love this Clinic and will continue to use them. Read Less

Friendly staff and a well maintained facility. Every place you go has good and bad, I have had only one "bad (if you want to call it that)" experience here and it was only due to being advised to buy a product that I ended up not needing Again, it was a suggestion based on we thought was the issue, no one made me buy anything. It was a shampoo, nothing big. Beyond that though all 3 of my dogs have been treated well and taken care of. The staff treats every pet as if it were theirs. They reach out and check in on your pet after a surgery, they call and remind you if medications are running low or if your pet is up for a booster shot or just a check up. They go the extra mile to make sure you and your pet are comfortable and taken care of. I absolutely love this Clinic and will continue to use them. Read Less

Running a little late due to a couple of emergency patients that morning but had a pleasant wait. They are so good with my dog that she didn't squeal once during nail trimming, vaccines and blood work. We feel well taken care of hete! Read Less

We saw Dr. Jackson and she was extremely kind and knowledgable. She took the time to explain our dog's x-rays and gave us options on further treatment. She provided options within our financial means, as well. Most of all, she treated both my pup and me as family. In addition, she listened to how we rescued each one of our dogs. I will always bring my four rescue pups to this location. Thank you, from the bottom of my heart. Read Less

Great people and knowledgeable staff, but they forced me to purchase medication and other products. We never agreed to anything, just handed the bag of products and bill over to me. Plus they charged me $99 for K9 antibiotics.... Which are free at publix... Once again they never gave us an option.Read Less

Dr. DeShields is amazing! We have a 14 1/2 year old Toy Fox Terrier who knocked his hip out of the socket last night. Upon X-ray, they found other issues. Dr. D took time to go over everything with me, and then again when my son arrived. Ashlee and the front desk and the vet techs are wonderful and caring. We've been bringing our fur babies there for years! Read Less

Luckily, when I brought my cat in, he was only suffering from a bug that was cleared up almost immediately when another vet gave him antibiotics. At this practice, the vet said he had a urinary obstruction (yes, this is a common thing that happens in cats) and that the cat would have to 'hospitalized' and have an expensive (quote: 700+ dollars) procedure. When the cat came home and peed normally, I knew this was fishy. I felt like they were taking advantage of a concerned pet owner and had no clue what was actually wrong with my cat. I think to offer up hundreds of dollars worth of services without really diagnosing the pet is beyond negligent. Please do not waste your time or money at this practice. Read Less

changing my 5star rating down to a 3star ...I recently changed vets after 5years because of customer service for our 2 English Bulldogs ... so was hoping Animal Clinic of Brandon would be the one ... but after today not so sure ... went to had our Bully's nails clipped ... after I ask about their lunch hours ... was told if I make it back by 1150am with our 2nd Bully I could get her done too ... got there at 11:42amjust to get told "ohhh sorry nobody here to clip the nails now" ...but you just told me ??!! what?! I know the gas prices are down but still no need to waste a trip! so as soon as you go down to a 2star rating it will be time tolook for an other caring vet clinic! good thing we have plenty to choose from in the Brandon area ... Read Less

I've been a client at Animal Clinic of Brandon for years now. I have multiple cats and a dog. There are 3 doctors that work there and all of them are highly competent, dedicated, and sincere. I've have a cat right now that is sick and they are working very hard to help her get better. Cats that have been sick in the past are still with me now because of the hard work provided by the doctors, techs, and staff. When I had to put one of my dogs to sleep they were all very compassionate; they let me take as much time as I needed to say goodbye to the dog I'd had for almost 15 years. In the end I lost her to cancer and the whole time we were trying to treat her the doctors took their time, explained everything to me and, in the end, made the whole ordeal easier to handle. I have the utmost respect for Dr. Jackson, Dr. Scott, and Dr. DeShields. Even though I've had to say goodbye to many beloved pets over the years everybody at the Animal Clinic of Brandon has always treated me with kindness and respect and I have never had a bad experience there. I can't think of a better place to take my pets. Read Less

The team here have always been professional, thorough, and accommodating.  We used their services since arriving in Tampa 14 years ago and wouldn't  dream of going elsewhere.  They were wonderfully patient with our most difficult feline.  They are gracious, sympathetic, and comforting when it's time to say goodbye to your loved ones. Read Less

Surprisingly high ethics found here. Switched to the Animal Clinic of Brandon a few months ago because they were considerably less expensive for the blood glucose curves done periodically for our diabetic Lhasa Apso. We recently scheduled our Shitzu in for a routine dental cleaning and were very pleasantly surprised when the Clinic told us our dog really did not require the cleaning. They could have taken our baby and done the cleaning as we anticipated but declined because they said the teeth were in too good of a condition to warrant the anesthesia risk at his 12 year old age despite his excellent health. We do brush our dogs teeth every night but did see some plague and wanted to ensure our baby did not develop dental or gum problems in the future. We have never had a Vet turn our $ away. We have been pleased with the service we received from this practice in the past and now know we dont have to worry about being gouged in the future. Thank you Animal Clinic of Brandon for your ethical treatment. Also, on every visit your staff has been courteous and friendly, a pleasure to work with. You have earned our future business and trust.Read Less

This was my first visit and my dogs and I loved it! I was a little bit nervous because of the bad reviews I had read but I didn't have a bad experience. Dr. Deshields is awesome and the assistants were very patient with my Luna & Auggy. I'm giving it a 4 because the front desk receptionist was kinda rude. Other than that, I'd definitely go back!Read Less

I have been taking my dogs, all rescues, to Animal Clinic of Brandon since I got them and have never had a bad experience. Great Staff, short wait times and the docs are very friendly and knowledgeable. They don't try to push you on unnecessary tests and take the time to answer questions or concerns. I won't go anywhere else, love Dr's Scott, DeShields and Jackson. Read Less

My name is John and Dr Kerry Jackson has been my Veterian for approx 17yr and has cared for more than 7 of my Dogs with tenderness love and compasion as time goes by we lose our loved ones and cross the rainbow bridge to be with JESUS and family i have been blessed to have her as my Vet.just recently i lost my best friend Buster Brown of 14 years a service dog to boot and a pound puppy at that Dr Jackson came to my home to but my friend to rest and on top of that handled every thing else to ease mine and my wifes pain and sadness a special gifted caring lady time and time again she has been there and her vet.tech Ashley by her side for her and us you will not find a better Veterian Clinic and staff than that of the Animal Clinic of Brandon they have our trust and our hearts well done thy good and faithfull servents Read Less

I completely agree with Robert's review. I am new to the area and went here because my dogs nail was ripping off. I didn't want to injury her more, so I brought her in. The vet tech was not helpful. My dog was shaking yet no one seemed concerned. The vet came in and just clipped it, told me to watch it and wait for it to heal. That visit cost me over $100 for less than 5 minutes of their time. Never will I return to this vet. They take advantage of worried pet owners. DON'T GO! Read Less

Worst Vet to ever treat my Dogs. No compassion as my 9 year old Dog was covered with his own waste when I picked him up. The Tech seemed oblivious to his needs and allowed me to put him in my SUV with crap all over his rear end. Front desk personnel left me standing around in the lobby until I approached them. No attention to detail or customer service – only focused on the next dollar from other new customers. Read Less

I have been going to Dr Jackson for over 15 years. I moved away from Seffner years ago and still see her. She and her enter staff are wonderful. They treat my dogs like family and are willing to go the extra mile to give your pets a fantastic quality of life. If you need a vet in the Seffner/Brandon are.... There is NONE better! Read Less

Been visiting the Animal Clinic of Brandon for about 8 years now, and it's a great place. The techs are very friendly, and the docs are caring and knowledgeable, and treat their customers with respect. Ask for Doctor Scott. Read Less

I went to the Animal Clinic recently and they took amazing care of my dog. The front desk staff was very friendly and knowledgeable and the doctor was very professional. I would highly recommend this facility to anyone who truly cares about their animal. Thanks for the great service! Read Less

I have been doing business with Animal Clinic of Brandon for about ten years, but I will no longer use them going forward.  Dr. Jackson's level of professionalism has declined through the years. She lacks empathy and does not treat her customers with respect.  It is such a shame because I used to enjoy dealing with her.I did have an issue getting my records to take to another vet. My dog is not due for his annual for another five months and I did not really want to take him to another vet to get a refill on his prescription. I was told that they had never written a prescription for his medication. They are either not being truthful or have been dispensing my dog's medication without a prescription.  Either scenario makes me uncomfortable. Read Less

I have been doing business with Animal Clinic of Brandon for about ten years, but I will no longer use them going forward. Dr. Jackson's level of professionalism has declined through the years. She lacks empathy and does not treat her customers with respect. It is such a shame because I used to enjoy dealing with her. I did have an issue getting my records to take to another vet. My dog is not due for his annual for another five months and I did not really want to take him to another vet to get a refill on his prescription. I was told that they had never written a prescription for his medication. They are either not being truthful or have been dispensing my dog's medication without a prescription. Either scenario makes me uncomfortable. Read Less

The staff is friendly, but the vets don't know how to deal with cats. My cat can be temperamental when she has to go to a vet, but at this vet she's was hissing constantly. I took her in because she had an issue with her eye, the vet was afraid she might bite him so he examined her, said he couldn't really look at the eye because of her hissing, and sent me to an Ophthalmologist for an appt the next day at another clinic. My cat had no issues while the Ophthalmologist examined her even with a bright light being repeatedly shined into her eyes and only hissed at the end of the exam when the Ophthalmologist put drops in her eyes. I said something about how she was at this vet and how I asked to hold her during her examine and this place refused because afraid if my cat bit me I would sue. It's my cat if she's going to bite me, she will bite me whether or not I'm in their office so why would I sue them. I even said that statement to this vet. The Ophthalmologist let me hold my cat while she examined her and the Ophthalmologist commented that my cat wasn't a problem cat and she probably could have examined her without me hold her. The vet tech working with the Ophthalmologist recommended I go to the Cat Doctors because they are great with cats and will listen to the owners because they know how their pet acts and how to sooth them more than someone who see them 1-2 times a year. I took her to the Cat Doctors that afternoon, the vet at the Cat Doctors found and showed me she had two teeth that were obviously giving her issues and after I was told the day before by the vet at this clinic her teeth looked good. My cat was fairly calm while being examined by the vet at the Cat Doctors until they looked in her ears and cleaned them. At least two things that were easy to spot if she was given a proper examine missed by this animal clinic. I will never bring another pet here, as the vets who work here will not listen to the owners! The owners know how to handle their pets and know what will upset them. Read Less

I am not going to even go into what happened with my 15 1/2 dog when we left him at this clinic to be kenneled. Lets just say we left him there for a week. We came home got him out of the kennel and he had to be put down 2 days later. This was his vet place since he was I believe 9 or 10 y/o yet I don't believe they even looked at his chart or attended to him at all. I thought it was awful when we dropped him off they made us sign a form and write in how much we were willing to spend should something happen to our dog while we were gone. We were in shock and were not happy but could do nothing, as we were leaving that day and had no time to put him somewhere else. They made my dog's passing and our loss so miserable I would not recommend them to anyone now. Read Less

I recently moved to Brandon from other side of town. My 10.5 year old Golden Retriever started having seizures. I was referred to Animal Clinic of Brandon.... Went in on Tuesday morning. I knew my pet was not doing well, she had been having issues for a year. Anyway, I got past Vets history sent, BUT Vet Jackson insisted on more tests... same results...negative. Dog had seizure right in the office and she gave her a shot to calm her. I also got Vallium and Phenobarb pills. $230 visit. ($30 juast for the shot to calm her) Gave dog the pills Tues night and Wednesday morning. She was laying down... at lunch time she had still not moved. Called vet, said do not give pills anymore (the tech said this, not the vet) Thursday, she still had not stood up, called again. Vet was out that day. Told to call back and they would ask another vet. Friday morning I call ed again. Vet was busy. told to leave a msg, which I did. Did not hear back. Called again in afternoon. Vet was busy. I was furious, but calm. I said, if this vet cares, then she should call me. My dog has not walked since she gave her drugs and I had two bottles of pills that was told not to give! Still no call back. Lots of other details, but I never received a call. I finally made appointment with my old vet that was over an hour drive away. Well, NOW they call me back.... why am I having the test records sent somewhere else???? I said, because Vet Jackson is the worst most uncompassionate Vet I ever met. She will not even return a call. Anyway, my dog never cam home from the visit to old vet on saturday.... she was too far gone. I miss her and feel terrible that i did not get her the medical advice that I was hoping for. Read Less

This vet has been wonderful have taken me in on a Saturday without an appointment due to my cats serious illness. Always very nice! My dad has used them for over 5 years and would never go anywhere else they are very caring. Read Less

i am VERY picky when it comes to taking my dog to a vet, (trust me...I've been in and out of vets searching for the right one for years!) and i have found the Animal Clinic of Brandon to be wonderful. And it is now my one and ONLY vet. The whole staff and all the doctors are very nice and everyone treats your animal like it was their very own. I always feel like my dog is getting the best care possible and would recommend this place to everyone. They only do what is necessary too. I've been to places where they lie about treatments just to get money, but the Animal Clinic of Brandon is honest! i LOVE this place and so does my dog! :) Read Less