Dear Dr. Morgan, Frankie, Autumn and Kindness Animal Hospital West staff,
My wife and I would like to thank all of you for the gracious and kind treatment we received when we brought our cat Sandy in... Read More
Dear Dr. Morgan, Frankie, Autumn and Kindness Animal Hospital West staff,
My wife and I would like to thank all of you for the gracious and kind treatment we received when we brought our cat Sandy in for his final visit on May 11, 2016.
It was a very difficult and emotional time, especially for my wife, to have to make the decision that, in his own best interest, it was finally time to say goodbye. The gentle consideration exhibited by all your staff was more personal and heartfelt than we had any right to expect. While it did not assuage the difficulty of the ultimate decision, the empathy exhibited by all of you went a long way to lessen the resulting trauma.
We would also like to thank you for your sensitive follow up. Dr. Morgan's and Frankie's sincere concern and sympathy could not have been more apparent. Autumn's tear inducing emotional poem and the paw print memorial keepsake, while absolutely unnecessary, made us sure of our decision to come to you in the first place. You have all demonstrated a great love for animals, and we felt that you showed that to Sandy in particular. He had a wonderful personality and had never been any trouble at any time whatsoever. Sandy and my wife had bonded just as a mother and son. So it is with much gratitude that we thank you for making his last hour as peaceful, gentle and loving as possible. We still miss him, as does our other cat Susie, and we probably always will.
Thank you all, from the bottom of our hearts, for caring for and loving our Sandy in his life, as well as in his death.
Sincerely,
Mr. & Mrs. Peter Perry
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