Welcome to Sunset Point Animal Hospital where we treat your pets like they are our own. As your other family doctor, we know that your pet is an important family member. We focus on: Educating clients at every appointment Handling pets with gentle and loving care Respecting and valuing our clients Dr. Tom Tallon opened Sunset Point Animal Hospital in 1976 in its current location. In 1992, Dr. Richard Brutus purchased the practice and immediately hired Dr. Kevin Conrad as an associate. The two doctors chartered the first spay and neuter program for the Humane Society of North Pinellas. Soon after Dr. Conrad began working with Dr. Brutus, their working relationship flourished and Dr. Conrad became a partner in the practice. In 1997, Dr. Conrad became the sole proprietor. Satisfied clients and pets allowed Dr. Conrad to expand the clinic in 2008 from a two exam room hospital to a five exam room hospital. In 2011, Dr. Chris Freeman moved from Ohio to purchase the hospital and work with Dr. Conrad during his "partirement". Dr. Freeman and Dr. Conrad continue to gain knowledge and expertise in their field to provide their clients with the best information and service.
Reviews
Pando
23 May 2018
REPORT
The most knowledgeable, friendly, caring and affordable vets and techs I've ever encountered. I've been going there since Dr. Conrad owned it and the level of service has never changed. I live in Tarp... Read More
The most knowledgeable, friendly, caring and affordable vets and techs I've ever encountered. I've been going there since Dr. Conrad owned it and the level of service has never changed. I live in Tarpon Springs so it's not the closest. But it's worth the extra drive. Read Less
Sara Green
15 May 2018
REPORT
Very thorough! You can tell they love what they do!
Linda T.
2 Apr 2018
REPORT
Been coming here since i moved 18years ago.they have taken care of previous cats and dogs as well as birds and have grown up into a 3 dr hospital for animals and birds..however they get to busy and wa... Read More
Been coming here since i moved 18years ago.they have taken care of previous cats and dogs as well as birds and have grown up into a 3 dr hospital for animals and birds..however they get to busy and waiting is domewhat like goung to the regular dr with a 20 minute leeway .they have a dog day care for vacationers and the only thing i am disappointed in is no staff stays overnight with the animals but many v were ts are this way.i just bring mine home..ooops..wrong vet..mine is dr murphy animal and bird hosp.across the street..dr freeman is very good though.been there a couple times Read Less
Carey Johnson
30 Mar 2018
REPORT
After many vets over the years, I finally finds the best. I've have been going to Sunset Point and Dr. Freeman for several years
Patrick PJ Cook
18 Mar 2018
REPORT
The BEST care for our dog. They are all AWESOME!!!
George T.
27 Feb 2018
REPORT
Dr. Freeman is nice, but sometimes contradicts himself. I tend to research everything with my pets. The girls are friendly. One front desk person seems to get overwhelmed and has been rude. I found a ... Read More
Dr. Freeman is nice, but sometimes contradicts himself. I tend to research everything with my pets. The girls are friendly. One front desk person seems to get overwhelmed and has been rude. I found a new experienced vet I am happier with. Read Less
Christopher Palmer
21 Feb 2018
REPORT
Dr Freeman is amazing. One of the best vets I have ever worked with.
Erica Hall
31 Jan 2018
REPORT
Doctors take the time with you to explain everything and check everything. No hurry, no trying to talk you into the most expensive options. Very sweet with my pup.
Ted Larsen
26 Jan 2018
REPORT
Great facilities, no question is too dumb, friendly staff, all the care your pet could possibly require.
Chris Anderson
24 May 2017
REPORT
I really like Doctor Freeman as he seems honest and has answered my questions thoroughly. I recommend this Doctor and place for your pet.
M R.
22 May 2017
REPORT
Bless the lovely people at this office. They have been so supportive, loving and accommodating with our baby dog from beginning to end. During her final moments when Dr. Freeman helped her pass over, ... Read More
Bless the lovely people at this office. They have been so supportive, loving and accommodating with our baby dog from beginning to end. During her final moments when Dr. Freeman helped her pass over, he was so soothing and loving, which I will never forget and will be eternally thankful for. All the time we had questions regarding Misty's kidney disease or when there were issues, Dr. Freeman and the loving staff did everything to help us. We switched from Animal Hospital of Dunedin to SUNSET POINT ANIMAL HOSPITAL, which was the BEST decision!Thank you forever!!!! Read Less
Elizabeth R.
7 Apr 2017
REPORT
Dr Freeman and his staff are the best. They have helped me save two rescue dogs( one very sick and one very aggressive) . They spend the time needed to really help the pet and the owner. With out D... Read More
Dr Freeman and his staff are the best. They have helped me save two rescue dogs( one very sick and one very aggressive) . They spend the time needed to really help the pet and the owner. With out Dr Freeman , my little Bear would have been put down -- he was so fear aggressive. He is now a happy playful boy-- with all his allergies under control too. Thanks so much Read Less
Brinda Chalnick
20 Mar 2017
REPORT
Dr. Freeman is a wonderful caring vet who explains things well, and is honest with his recommendations for our Greyhound. Annie is a super vet tech that also is amazing with how she explains everythi... Read More
Dr. Freeman is a wonderful caring vet who explains things well, and is honest with his recommendations for our Greyhound. Annie is a super vet tech that also is amazing with how she explains everything to us humans and understands our dog perfectly. Great folks!!! Should also mention that they are almost always routinely on time for our appointments which shows respect for their patients:) Read Less
Dirk Grammel
24 Jan 2017
REPORT
We always get kind, detailed work here. I would recommend for sure.
Josh Slaughter
1 Nov 2016
REPORT
Overall I am completely dissatisfied with this vet after the many recommendations from friends and family as well as the reviews of 5 stars I read. We found a stray dog which we took to Pinellas Count... Read More
Overall I am completely dissatisfied with this vet after the many recommendations from friends and family as well as the reviews of 5 stars I read. We found a stray dog which we took to Pinellas County Animal Control in hopes of finding her owner, after the 30 day hold period we took her down to this Vet after deciding to keep her. We were notified that we had 14 days to get the rabies vaccine for the dog by the Animal Control Officer. We did so and received the certificate from the Vet, they told us that they would inform the county that everything had been satisfied. Fast forward to after the 14 day grace period we received a fine and court date posted at our house. We visited Sunset Point Animal Hospital to confirm they sent the paperwork as they stated they would. We called Animal Control to confirm the number that they can fax to. The office staff stated they would fax it that day and call us when it was complete, they did so. We call Animal Control the next day to confirm they received everything and that the fine and court date would be satisfied. They informed us that they had NOT received the information and that we were still in violation. I drove back to the Vet and they told me they had sent it but would do so again. I waited this time while they faxed it, the office staff returned and stated they had. I promptly called Animal Control to confirm, they had NOT received again. I asked if I could drop off the paperwork, they agreed. After driving another 45 minutes I arrive at Animal Control and remedied the situation that Sunset Point Animal Hospital could not on 3 occasions.
I was willing to accept technical difficulty with the fax machine but upon looking at the back of the paper that the vet supposedly faxed, they had written down the wrong number that I gave them initially as well as on my second visit. This mistake has cost several hours of my time and gas.
Sadly we will never bring our pets here again despite my wife and I liking the care we received from the doctor on our initial visit, solely on the incompetence of the office staff.
I have informed the office that they have lost my business and will not be returning Read Less
Michael Swenson
25 Apr 2016
REPORT
Sunset Point Animal Hospital has constantly gone above and beyond to take amazing care of our dogs. The entire staff is helpful and thoughtful. Dr. Freeman always takes his time when engaging pets and... Read More
Sunset Point Animal Hospital has constantly gone above and beyond to take amazing care of our dogs. The entire staff is helpful and thoughtful. Dr. Freeman always takes his time when engaging pets and treats them as individuals. We always feel confident with their treatment and are provided with plenty of information to ensure we understand everything. Take your pets here! Best in the bay, folks! Read Less
Katie T.
18 Apr 2016
REPORT
I can't say enough good things about this place! They are family, 100%. Always accommodating and very trust worthy. The staff is A+.
Katie D.
17 Apr 2016
REPORT
I can't say enough good things about this place! They are family, 100%. Always accommodating and very trust worthy. The staff is A+.
Miranda Yarboro
9 Mar 2016
REPORT
We can not begin to express how grateful we are for Dr.Freeman and his kind, efficient, and friendly staff. We have been seeing Dr.Freeman since he came to Sunset Point Animal hospital and were very ... Read More
We can not begin to express how grateful we are for Dr.Freeman and his kind, efficient, and friendly staff. We have been seeing Dr.Freeman since he came to Sunset Point Animal hospital and were very happy to switch to a Veterinarian who treats all animals like an important family member. We have experienced his care in many stages of our pets lives. When we had to say goodbye to our sweet dog Dr.Freeman handled a seemingly unbearable situation with such compassion and respect. Our now 3 year old puppy has been in his loving care since we got him. If you are looking for a Veterinarian and staff who truly love animals, deal honestly, and run their business with the utmost integrity look no further! Thank you Dr.Freeman!Read Less
Jason Moore
5 Mar 2016
REPORT
Took sick cat. Charged undisclosed fees. Then stated could make payments. Didn't have energy to fight. Made first payment - they charged finance charges. If could rate below 1 - would. Beware.
Anita D.
3 Feb 2016
REPORT
I am remiss is taking so long to share my opinion of this clinic: I cannot say enough good things about them. From the front desk staff to the vet techs to the Drs, SSPAH is a well run, quiet, clean f... Read More
I am remiss is taking so long to share my opinion of this clinic: I cannot say enough good things about them. From the front desk staff to the vet techs to the Drs, SSPAH is a well run, quiet, clean facility proving excellent care for my furry family members.Treat your babies as you'd want to be treated... by caring, competent doctors and gentle top notch techs.Oh, and they make house calls!! Who does that anymore? It was such a gift for our dog Kai to cross the Rainbow Bridge at home surrounded by her friends. Read Less
Steve I
4 Sep 2015
REPORT
Dr Conrad is no longer here and his concern for the greyhounds left with him. After a botched surgery by "Dr" Villabona, a lack of post op meds and followup care, we had to go to an emergency animal ... Read More
Dr Conrad is no longer here and his concern for the greyhounds left with him. After a botched surgery by "Dr" Villabona, a lack of post op meds and followup care, we had to go to an emergency animal hospital to get quality care when we needed it. Eventually, because Sunset Point wouldn't see us in a timely manner for another emergency (related to post op care), we had to find another vet all together. Dr Freeman never bothered to call us back himself, even after I left another message for him at the front desk in person. We had to have the surgery redone, but found competent vet care elsewhere as a result. When we picked up my dog's file, it was incomplete and inaccurate. This is NOT the same place it was when Dr Conrad was here.
Thankfully, one of the board members at my rescue recommended his vet to us, who we have complete confidence in. It turns out that none of the board members I know actually use this vet for their own dogs. I assume they use it for their fosters for financial considerations. I just wish they would update their site so people aren't under the false impression that Dr Conrad is still here. Now there was a vet that knew greyhounds.
Thanks to Tampa Bay Vet Specialists for being there when I needed them for quality care.Read Less
George M.
29 Jul 2015
REPORT
I started going here because my rescue dealt with the former owner. I have since left because of a change in attitude under new ownership and the fact that Dr Conrad became less and less available as ... Read More
I started going here because my rescue dealt with the former owner. I have since left because of a change in attitude under new ownership and the fact that Dr Conrad became less and less available as he transitioned himself out of the practice after selling to Dr Freeman. Dr Freeman was always very personable, but always seemed to lack that confidence that Dr Conrad had. They also seem to me to extend diagnoses to multiple visits without coming to any real decisions. Dr Conrad was always confident with one visit, one answer and one bill. I believe he sincerely cared about the animals, and had expertise and concern for greyhounds that was not replaced when he finally leftJust because your rescue uses a vet isn't always an endorsement, it is more often an issue of economics for them. Find someone you are completely comfortable with, and don't be hoodwinked by how many xx the hospital has treated over the years -they may be counting work by vets no longer there. Make sure that the vet that your dog is seeing has enough experience that makes you feel completely comfortable. And always check your receipts. I don't have any horror stories about these new vets, but things have changed enough to have moved elsewhere. I would not personally recommend them. Read Less
Corina Froese
23 Jun 2015
REPORT
Taking your furry child to the vet is never a fun experience, but every single member of the staff at Sunset Point Animal Hospital is caring, considerate, understanding, PATIENT (I know I'm a little c... Read More
Taking your furry child to the vet is never a fun experience, but every single member of the staff at Sunset Point Animal Hospital is caring, considerate, understanding, PATIENT (I know I'm a little crazy) and take the time to answer my many questions. They also bend over backwards to meet my needs--I asked for mercury-free vaccinations, and they made this happen for me. Julia is a patient for life, and can't recommend Dr. Freeman and his team enough.Read Less
Ari G.
9 May 2014
REPORT
Needed an appointment for my dog on a Saturday morning and they were immediately accommodating. My dog had recently been to another local vet for GI tract issues. This other group had given me partia... Read More
Needed an appointment for my dog on a Saturday morning and they were immediately accommodating. My dog had recently been to another local vet for GI tract issues. This other group had given me partial information and a treatment, but two weeks later I started to see the same symptoms. I returned to the original local vet (not Sunset) and they DIDN'T provide me with a lot of help or reassure me of what to do to stop the problems and symptoms. They were nice, but that was not enough for me. I had spent a lot of money with the previous group, but very little reassurance of help was provided regarding the health of my dog. I decided to look for alternative animal hospitals in the area. After I checked online for the rankings of the top schools in the country, and the background of all the local DVM's listed in Yelp and Google+. I looked for a local DVM who went to one of these highly-rated schools of veterinary medicine. Dr Chris Freeman seem to fit the bill on paper, AND there were decent reviews already on Yelp!It turns out those reviews were accurate! Upon arriving, the location was easy for me to get to, the parking was available without a problem, and upon entering the lobby, it smelled clean, looked clean and the products were not obnoxiously creeping up on the waiting areas. It felt like the right place, with special care taken in both the upkeep and the overall maintenance. (This was not the case with the prior vet.)Dr Freeman hires very friendly, competent and considerate employees. They are helpful and listen. Dr Freeman is very friendly and truly understands his field. He provided me with more helpful information in 15 minutes than all the previous vets I have been to in the past four years of our Shi-Poo. I am very thankful I don't need to head up to Tampa or down to another area in order to get this kind of quality care for my dog. Read Less
Kristal R.
22 Feb 2014
REPORT
Dr. Freeman and his staff are wonderful! This is the best veterinary practice that I have been to. They are welcoming and compassionate, they take the time to explain their diagnosis and treatment opt... Read More
Dr. Freeman and his staff are wonderful! This is the best veterinary practice that I have been to. They are welcoming and compassionate, they take the time to explain their diagnosis and treatment options, and they never push products or service. I feel they genuinely care about my pets' health, and they welcome my input. Plus, they are always happy to greet my pets with pats and belly rubs. I love this place! Read Less
Beth K.
16 Sep 2013
REPORT
Dr. Eric Rubin and his staff are outstanding. Both my labradors have seen Dr. Rubin and he is thorough, efficient and a great communicator. His staff are amazingly helpful in every aspect of the visit... Read More
Dr. Eric Rubin and his staff are outstanding. Both my labradors have seen Dr. Rubin and he is thorough, efficient and a great communicator. His staff are amazingly helpful in every aspect of the visit: scheduling, weighings, technicians doing pre-testing, and checking out. Everything runs smoothly and efficiently. Thank you, Sunset Point Animal Hospital, for making this aspect of pet ownership a breeze. Read Less
Karla J.
25 Apr 2013
REPORT
We've been going to Dr. Conrad and team for 9 years for our 4 dogs and 2 cats. He's has such an amazing bedside manner with animals of every temperament, and treats our animals as they are his own. H... Read More
We've been going to Dr. Conrad and team for 9 years for our 4 dogs and 2 cats. He's has such an amazing bedside manner with animals of every temperament, and treats our animals as they are his own. He walks into the exam room and immediately flops on the floor to meet the animal and alleviate their stress. Dr. Conrad and Dr. Freeman treat the entire animal, and always offer a variety of treatment options considering the family situation. They have even helped us through behavior issues when introducing a new animal. They also offer cat boarding which provides such a peace of mind. Their entire staff has been with them for years so we know their vet techs as well as we know the docs. I'd go there for my doc visits if they'd let me! Read Less
Theresa L.
29 Dec 2012
REPORT
Can I give more stars?? Dr. Conrad and his stuff are amazing! We take all of our dogs here, they are attentive, friendly and highly skilled. They treat everyone like family. My dogs love Dr. Conrad!! ... Read More
Can I give more stars?? Dr. Conrad and his stuff are amazing! We take all of our dogs here, they are attentive, friendly and highly skilled. They treat everyone like family. My dogs love Dr. Conrad!! They never push services or unnecessary procedures. We are so glad we found this place. Read Less
Adrienne V.
24 Sep 2012
REPORT
Dr. Conrad and his staff are great! I take both my greyhounds and my two cats there and they are all given excellent treatment every time. I would absolutely recommend them- especially for greyhounds... Read More
Dr. Conrad and his staff are great! I take both my greyhounds and my two cats there and they are all given excellent treatment every time. I would absolutely recommend them- especially for greyhounds, as Dr. Conrad has a ton of experience working with them. Read Less
Colleen L.
18 Feb 2011
REPORT
Dr. Conrad & his associates are fantastic! They have a true love for their patients, & it shows! Every time we bring in our dogs, they are treated like family...with belly rubs & pats on the head. The... Read More
Dr. Conrad & his associates are fantastic! They have a true love for their patients, & it shows! Every time we bring in our dogs, they are treated like family...with belly rubs & pats on the head. The only 'negative' is that you do not receive an itemized bill until after you have paid for your visit, but I would still recommend them to anyone who wants their pets treated with care! Read Less
Welcome to Sunset Point Animal Hospital where we treat your pets like they are our own. As your other family doctor, we know that your pet is an important family member. We focus on: Educating clients at every appointment Handling pets with gentle and loving care Respecting and valuing our clients Dr. Tom Tallon opened Sunset Point Animal Hospital in 1976 in its current location. In 1992, Dr. Richard Brutus purchased the practice and immediately hired Dr. Kevin Conrad as an associate. The two doctors chartered the first spay and neuter program for the Humane Society of North Pinellas. Soon after Dr. Conrad began working with Dr. Brutus, their working relationship flourished and Dr. Conrad became a partner in the practice. In 1997, Dr. Conrad became the sole proprietor. Satisfied clients and pets allowed Dr. Conrad to expand the clinic in 2008 from a two exam room hospital to a five exam room hospital. In 2011, Dr. Chris Freeman moved from Ohio to purchase the hospital and work with Dr. Conrad during his "partirement". Dr. Freeman and Dr. Conrad continue to gain knowledge and expertise in their field to provide their clients with the best information and service.
The most knowledgeable, friendly, caring and affordable vets and techs I've ever encountered. I've been going there since Dr. Conrad owned it and the level of service has never changed. I live in Tarp... Read More
The most knowledgeable, friendly, caring and affordable vets and techs I've ever encountered. I've been going there since Dr. Conrad owned it and the level of service has never changed. I live in Tarpon Springs so it's not the closest. But it's worth the extra drive. Read Less
Sara Green
15 May 2018
REPORT
☆☆☆☆☆
REPORT
Very thorough! You can tell they love what they do!
Linda T.
2 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Been coming here since i moved 18years ago.they have taken care of previous cats and dogs as well as birds and have grown up into a 3 dr hospital for animals and birds..however they get to busy and wa... Read More
Been coming here since i moved 18years ago.they have taken care of previous cats and dogs as well as birds and have grown up into a 3 dr hospital for animals and birds..however they get to busy and waiting is domewhat like goung to the regular dr with a 20 minute leeway .they have a dog day care for vacationers and the only thing i am disappointed in is no staff stays overnight with the animals but many v were ts are this way.i just bring mine home..ooops..wrong vet..mine is dr murphy animal and bird hosp.across the street..dr freeman is very good though.been there a couple times Read Less
Carey Johnson
30 Mar 2018
REPORT
☆☆☆☆☆
REPORT
After many vets over the years, I finally finds the best. I've have been going to Sunset Point and Dr. Freeman for several years
Patrick PJ Cook
18 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The BEST care for our dog. They are all AWESOME!!!
George T.
27 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Freeman is nice, but sometimes contradicts himself. I tend to research everything with my pets. The girls are friendly. One front desk person seems to get overwhelmed and has been rude. I found a ... Read More
Dr. Freeman is nice, but sometimes contradicts himself. I tend to research everything with my pets. The girls are friendly. One front desk person seems to get overwhelmed and has been rude. I found a new experienced vet I am happier with. Read Less
Christopher Palmer
21 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Dr Freeman is amazing. One of the best vets I have ever worked with.
Erica Hall
31 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Doctors take the time with you to explain everything and check everything. No hurry, no trying to talk you into the most expensive options. Very sweet with my pup.
Ted Larsen
26 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Great facilities, no question is too dumb, friendly staff, all the care your pet could possibly require.
Chris Anderson
24 May 2017
REPORT
☆☆☆☆☆
REPORT
I really like Doctor Freeman as he seems honest and has answered my questions thoroughly. I recommend this Doctor and place for your pet.
M R.
22 May 2017
REPORT
☆☆☆☆☆
REPORT
Bless the lovely people at this office. They have been so supportive, loving and accommodating with our baby dog from beginning to end. During her final moments when Dr. Freeman helped her pass over, ... Read More
Bless the lovely people at this office. They have been so supportive, loving and accommodating with our baby dog from beginning to end. During her final moments when Dr. Freeman helped her pass over, he was so soothing and loving, which I will never forget and will be eternally thankful for. All the time we had questions regarding Misty's kidney disease or when there were issues, Dr. Freeman and the loving staff did everything to help us. We switched from Animal Hospital of Dunedin to SUNSET POINT ANIMAL HOSPITAL, which was the BEST decision!Thank you forever!!!! Read Less
Elizabeth R.
7 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Dr Freeman and his staff are the best. They have helped me save two rescue dogs( one very sick and one very aggressive) . They spend the time needed to really help the pet and the owner. With out D... Read More
Dr Freeman and his staff are the best. They have helped me save two rescue dogs( one very sick and one very aggressive) . They spend the time needed to really help the pet and the owner. With out Dr Freeman , my little Bear would have been put down -- he was so fear aggressive. He is now a happy playful boy-- with all his allergies under control too. Thanks so much Read Less
Brinda Chalnick
20 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Freeman is a wonderful caring vet who explains things well, and is honest with his recommendations for our Greyhound. Annie is a super vet tech that also is amazing with how she explains everythi... Read More
Dr. Freeman is a wonderful caring vet who explains things well, and is honest with his recommendations for our Greyhound. Annie is a super vet tech that also is amazing with how she explains everything to us humans and understands our dog perfectly. Great folks!!! Should also mention that they are almost always routinely on time for our appointments which shows respect for their patients:) Read Less
Dirk Grammel
24 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We always get kind, detailed work here. I would recommend for sure.
Josh Slaughter
1 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Overall I am completely dissatisfied with this vet after the many recommendations from friends and family as well as the reviews of 5 stars I read. We found a stray dog which we took to Pinellas Count... Read More
Overall I am completely dissatisfied with this vet after the many recommendations from friends and family as well as the reviews of 5 stars I read. We found a stray dog which we took to Pinellas County Animal Control in hopes of finding her owner, after the 30 day hold period we took her down to this Vet after deciding to keep her. We were notified that we had 14 days to get the rabies vaccine for the dog by the Animal Control Officer. We did so and received the certificate from the Vet, they told us that they would inform the county that everything had been satisfied. Fast forward to after the 14 day grace period we received a fine and court date posted at our house. We visited Sunset Point Animal Hospital to confirm they sent the paperwork as they stated they would. We called Animal Control to confirm the number that they can fax to. The office staff stated they would fax it that day and call us when it was complete, they did so. We call Animal Control the next day to confirm they received everything and that the fine and court date would be satisfied. They informed us that they had NOT received the information and that we were still in violation. I drove back to the Vet and they told me they had sent it but would do so again. I waited this time while they faxed it, the office staff returned and stated they had. I promptly called Animal Control to confirm, they had NOT received again. I asked if I could drop off the paperwork, they agreed. After driving another 45 minutes I arrive at Animal Control and remedied the situation that Sunset Point Animal Hospital could not on 3 occasions.
I was willing to accept technical difficulty with the fax machine but upon looking at the back of the paper that the vet supposedly faxed, they had written down the wrong number that I gave them initially as well as on my second visit. This mistake has cost several hours of my time and gas.
Sadly we will never bring our pets here again despite my wife and I liking the care we received from the doctor on our initial visit, solely on the incompetence of the office staff.
I have informed the office that they have lost my business and will not be returning Read Less
Michael Swenson
25 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Sunset Point Animal Hospital has constantly gone above and beyond to take amazing care of our dogs. The entire staff is helpful and thoughtful. Dr. Freeman always takes his time when engaging pets and... Read More
Sunset Point Animal Hospital has constantly gone above and beyond to take amazing care of our dogs. The entire staff is helpful and thoughtful. Dr. Freeman always takes his time when engaging pets and treats them as individuals. We always feel confident with their treatment and are provided with plenty of information to ensure we understand everything. Take your pets here! Best in the bay, folks! Read Less
Katie T.
18 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I can't say enough good things about this place! They are family, 100%. Always accommodating and very trust worthy. The staff is A+.
Katie D.
17 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I can't say enough good things about this place! They are family, 100%. Always accommodating and very trust worthy. The staff is A+.
Miranda Yarboro
9 Mar 2016
REPORT
☆☆☆☆☆
REPORT
We can not begin to express how grateful we are for Dr.Freeman and his kind, efficient, and friendly staff. We have been seeing Dr.Freeman since he came to Sunset Point Animal hospital and were very ... Read More
We can not begin to express how grateful we are for Dr.Freeman and his kind, efficient, and friendly staff. We have been seeing Dr.Freeman since he came to Sunset Point Animal hospital and were very happy to switch to a Veterinarian who treats all animals like an important family member. We have experienced his care in many stages of our pets lives. When we had to say goodbye to our sweet dog Dr.Freeman handled a seemingly unbearable situation with such compassion and respect. Our now 3 year old puppy has been in his loving care since we got him. If you are looking for a Veterinarian and staff who truly love animals, deal honestly, and run their business with the utmost integrity look no further! Thank you Dr.Freeman!Read Less
Jason Moore
5 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Took sick cat. Charged undisclosed fees. Then stated could make payments. Didn't have energy to fight. Made first payment - they charged finance charges. If could rate below 1 - would. Beware.
Anita D.
3 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I am remiss is taking so long to share my opinion of this clinic: I cannot say enough good things about them. From the front desk staff to the vet techs to the Drs, SSPAH is a well run, quiet, clean f... Read More
I am remiss is taking so long to share my opinion of this clinic: I cannot say enough good things about them. From the front desk staff to the vet techs to the Drs, SSPAH is a well run, quiet, clean facility proving excellent care for my furry family members.Treat your babies as you'd want to be treated... by caring, competent doctors and gentle top notch techs.Oh, and they make house calls!! Who does that anymore? It was such a gift for our dog Kai to cross the Rainbow Bridge at home surrounded by her friends. Read Less
Steve I
4 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Dr Conrad is no longer here and his concern for the greyhounds left with him. After a botched surgery by "Dr" Villabona, a lack of post op meds and followup care, we had to go to an emergency animal ... Read More
Dr Conrad is no longer here and his concern for the greyhounds left with him. After a botched surgery by "Dr" Villabona, a lack of post op meds and followup care, we had to go to an emergency animal hospital to get quality care when we needed it. Eventually, because Sunset Point wouldn't see us in a timely manner for another emergency (related to post op care), we had to find another vet all together. Dr Freeman never bothered to call us back himself, even after I left another message for him at the front desk in person. We had to have the surgery redone, but found competent vet care elsewhere as a result. When we picked up my dog's file, it was incomplete and inaccurate. This is NOT the same place it was when Dr Conrad was here.
Thankfully, one of the board members at my rescue recommended his vet to us, who we have complete confidence in. It turns out that none of the board members I know actually use this vet for their own dogs. I assume they use it for their fosters for financial considerations. I just wish they would update their site so people aren't under the false impression that Dr Conrad is still here. Now there was a vet that knew greyhounds.
Thanks to Tampa Bay Vet Specialists for being there when I needed them for quality care.Read Less
George M.
29 Jul 2015
REPORT
☆☆☆☆☆
REPORT
I started going here because my rescue dealt with the former owner. I have since left because of a change in attitude under new ownership and the fact that Dr Conrad became less and less available as ... Read More
I started going here because my rescue dealt with the former owner. I have since left because of a change in attitude under new ownership and the fact that Dr Conrad became less and less available as he transitioned himself out of the practice after selling to Dr Freeman. Dr Freeman was always very personable, but always seemed to lack that confidence that Dr Conrad had. They also seem to me to extend diagnoses to multiple visits without coming to any real decisions. Dr Conrad was always confident with one visit, one answer and one bill. I believe he sincerely cared about the animals, and had expertise and concern for greyhounds that was not replaced when he finally leftJust because your rescue uses a vet isn't always an endorsement, it is more often an issue of economics for them. Find someone you are completely comfortable with, and don't be hoodwinked by how many xx the hospital has treated over the years -they may be counting work by vets no longer there. Make sure that the vet that your dog is seeing has enough experience that makes you feel completely comfortable. And always check your receipts. I don't have any horror stories about these new vets, but things have changed enough to have moved elsewhere. I would not personally recommend them. Read Less
Corina Froese
23 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Taking your furry child to the vet is never a fun experience, but every single member of the staff at Sunset Point Animal Hospital is caring, considerate, understanding, PATIENT (I know I'm a little c... Read More
Taking your furry child to the vet is never a fun experience, but every single member of the staff at Sunset Point Animal Hospital is caring, considerate, understanding, PATIENT (I know I'm a little crazy) and take the time to answer my many questions. They also bend over backwards to meet my needs--I asked for mercury-free vaccinations, and they made this happen for me. Julia is a patient for life, and can't recommend Dr. Freeman and his team enough.Read Less
Ari G.
9 May 2014
REPORT
☆☆☆☆☆
REPORT
Needed an appointment for my dog on a Saturday morning and they were immediately accommodating. My dog had recently been to another local vet for GI tract issues. This other group had given me partia... Read More
Needed an appointment for my dog on a Saturday morning and they were immediately accommodating. My dog had recently been to another local vet for GI tract issues. This other group had given me partial information and a treatment, but two weeks later I started to see the same symptoms. I returned to the original local vet (not Sunset) and they DIDN'T provide me with a lot of help or reassure me of what to do to stop the problems and symptoms. They were nice, but that was not enough for me. I had spent a lot of money with the previous group, but very little reassurance of help was provided regarding the health of my dog. I decided to look for alternative animal hospitals in the area. After I checked online for the rankings of the top schools in the country, and the background of all the local DVM's listed in Yelp and Google+. I looked for a local DVM who went to one of these highly-rated schools of veterinary medicine. Dr Chris Freeman seem to fit the bill on paper, AND there were decent reviews already on Yelp!It turns out those reviews were accurate! Upon arriving, the location was easy for me to get to, the parking was available without a problem, and upon entering the lobby, it smelled clean, looked clean and the products were not obnoxiously creeping up on the waiting areas. It felt like the right place, with special care taken in both the upkeep and the overall maintenance. (This was not the case with the prior vet.)Dr Freeman hires very friendly, competent and considerate employees. They are helpful and listen. Dr Freeman is very friendly and truly understands his field. He provided me with more helpful information in 15 minutes than all the previous vets I have been to in the past four years of our Shi-Poo. I am very thankful I don't need to head up to Tampa or down to another area in order to get this kind of quality care for my dog. Read Less
Kristal R.
22 Feb 2014
REPORT
☆☆☆☆☆
REPORT
Dr. Freeman and his staff are wonderful! This is the best veterinary practice that I have been to. They are welcoming and compassionate, they take the time to explain their diagnosis and treatment opt... Read More
Dr. Freeman and his staff are wonderful! This is the best veterinary practice that I have been to. They are welcoming and compassionate, they take the time to explain their diagnosis and treatment options, and they never push products or service. I feel they genuinely care about my pets' health, and they welcome my input. Plus, they are always happy to greet my pets with pats and belly rubs. I love this place! Read Less
Beth K.
16 Sep 2013
REPORT
☆☆☆☆☆
REPORT
Dr. Eric Rubin and his staff are outstanding. Both my labradors have seen Dr. Rubin and he is thorough, efficient and a great communicator. His staff are amazingly helpful in every aspect of the visit... Read More
Dr. Eric Rubin and his staff are outstanding. Both my labradors have seen Dr. Rubin and he is thorough, efficient and a great communicator. His staff are amazingly helpful in every aspect of the visit: scheduling, weighings, technicians doing pre-testing, and checking out. Everything runs smoothly and efficiently. Thank you, Sunset Point Animal Hospital, for making this aspect of pet ownership a breeze. Read Less
Karla J.
25 Apr 2013
REPORT
☆☆☆☆☆
REPORT
We've been going to Dr. Conrad and team for 9 years for our 4 dogs and 2 cats. He's has such an amazing bedside manner with animals of every temperament, and treats our animals as they are his own. H... Read More
We've been going to Dr. Conrad and team for 9 years for our 4 dogs and 2 cats. He's has such an amazing bedside manner with animals of every temperament, and treats our animals as they are his own. He walks into the exam room and immediately flops on the floor to meet the animal and alleviate their stress. Dr. Conrad and Dr. Freeman treat the entire animal, and always offer a variety of treatment options considering the family situation. They have even helped us through behavior issues when introducing a new animal. They also offer cat boarding which provides such a peace of mind. Their entire staff has been with them for years so we know their vet techs as well as we know the docs. I'd go there for my doc visits if they'd let me! Read Less
Theresa L.
29 Dec 2012
REPORT
☆☆☆☆☆
REPORT
Can I give more stars?? Dr. Conrad and his stuff are amazing! We take all of our dogs here, they are attentive, friendly and highly skilled. They treat everyone like family. My dogs love Dr. Conrad!! ... Read More
Can I give more stars?? Dr. Conrad and his stuff are amazing! We take all of our dogs here, they are attentive, friendly and highly skilled. They treat everyone like family. My dogs love Dr. Conrad!! They never push services or unnecessary procedures. We are so glad we found this place. Read Less
Adrienne V.
24 Sep 2012
REPORT
☆☆☆☆☆
REPORT
Dr. Conrad and his staff are great! I take both my greyhounds and my two cats there and they are all given excellent treatment every time. I would absolutely recommend them- especially for greyhounds... Read More
Dr. Conrad and his staff are great! I take both my greyhounds and my two cats there and they are all given excellent treatment every time. I would absolutely recommend them- especially for greyhounds, as Dr. Conrad has a ton of experience working with them. Read Less
Colleen L.
18 Feb 2011
REPORT
☆☆☆☆☆
REPORT
Dr. Conrad & his associates are fantastic! They have a true love for their patients, & it shows! Every time we bring in our dogs, they are treated like family...with belly rubs & pats on the head. The... Read More
Dr. Conrad & his associates are fantastic! They have a true love for their patients, & it shows! Every time we bring in our dogs, they are treated like family...with belly rubs & pats on the head. The only 'negative' is that you do not receive an itemized bill until after you have paid for your visit, but I would still recommend them to anyone who wants their pets treated with care! Read Less