I called for doggy daycare for my puppy and was told to bring her vaccine records to make sure she up to date. I wasn’t told anything else would be needed. I come today and was told my dog would need a flu shot because they have a lot of dogs that came from Puerto Rico. I was really disappointed because I wasn’t told prior that my puppy would need a flu shot that is not manadatory in many other places. This place was the closest to me so I’d figured I’d give it a try and maybe bring my other dog here as well. Looks like I’ll be finding another place that doesn’t require me to spend an additional $88. Read Less

What an amazing experience I had on my first visit. The first visit was free. I was recommended to go visit the veterinarians because the clinic came highly recommended. They were very accommodating and fit me in to their busy schedule because my dog was sick and in pain. From the second we got there you feel the love. Dr. Shaw, DVM was amazing. He sat on the floor with my dog and he was very much hands-on. I was very happy with the services provided at VCA Coral Springs pet resort and Medical Center. After I received medicine and we were checking out they have a nice display of doggie treats, homemade.... so I picked up about 10 of them. It’s a constant revolving door at the end of the day because people seem to drop their dogs off all day while they’re at work. The people I saw were picking up their dogs nonstop around dinner time. Let me tell you this, the pet resort area was really cool with a little pool/pond area for the dogs to play in and plenty a room to run around. I highly recommend VCA coral springs pet resort and Medical Center to anyone who needs veterinarian services or a pet resort. Read Less

The staff is truly amazing and cares for my fur baby like he is their own. The facility is beautiful and I love that he gets his vet, groomer and playdates all at the same place. My dog was groomed by them and they found an eye infection that my vet was able to address right there. Hands down, this is the place to take your furry friend to. Read Less

Professional and caring veterinary services and a resort (kennel) all in one. We have two dogs and we have had great experiences with the kind and caring veterinarians here. It's a challenge when our furry friends can't tell us what's wrong. The vets take their time to get to know our pets and make sure they make the proper diagnosis. The pet resort is also highly recommended. Great facilities and very good staff. Read Less

We brought our dog Frankie there for the Thanksgiving week while we were traveling. I am so pleased how well the staff cared for my dog. They even sent me text messages and pics to make me always feel relieved since it was our first time. The staff was so attentive and caring. We will definitely be back! Read Less

The best people work here!! Dr. Penny really loves animals. I brought in my new pup that was sick and she made sure to make time to take my other dog and made sure he was ok. She was worried as if they were her dogs! Everyone was so kind and made me feel at home. Read Less

The best place to bring your animal! They are so loving & caring. They make you feel welcomed & prove to you that your animal is safe. My dog has been going here for about 5 months now, & she loves it! The price is great & the staff are the best! Anthony always looks out for my dog & I can't thank him enough! If you're going out of town or need a break from your dog, this is the best place to go!! Thank you so much VCA pet resort! Read Less

Will not be returning. Dropped pup off for some exercise and socialization. Checked up on him on the webcam in the morning and there was a staff eating a bag of chips in front of all the dogs....who were of course begging and being teased. Everytime I checked the dogs were not being played with and aimlessly wandering looking for attention. When we picked him up they forgot to give us his bed and stuffed toy I brought along and it was not returned. When called to inquire felt like I got an atritude. Definitely not a happy experience and will be going elsewhere!! Read Less

Absolutely currently disgusted with this place. Called a week ago to make sure I could have my dog dropped off for day spa. I'm out of town and a friend is watching our pooch. Unfortunately the day we get back our friend is flying out of town. The plan was for her to drop our dog off at the pet resort for the day and we would pick him up when we got in town. Pet resort said yes and I booked it. Now I am out of town they call and say they can't take him because they have no space. Excuse me. I booked and there was space..now there isnt? This place is absolutely disgusting to treat customers this way. I agree with other posts that they must be all about money and booked someone else who is boarding their dog. Regardless you don't so business this way. Now I have to find a way to cut our vacation short to get home to make sure our dog gets home. Thanks a lot pet resort. I'll never use you again and I'll make sure I spread the word and blow up social media about how piss poor your run your business. Also want to note during the times I did use the resort for day spa, I rarely saw my dog on the cameras playing which means 90% of the time he was in a crate. He's come home with stained yellow tail and under belly (he's a white dog) which means he's laid in his urine for a long period of time. He's come home with scratches on his belly before which signifies another dog was on top of him which makes me wonder how well the staff watches the dogs. Absolutely appalled with this place and am fuming. If you're looking to board your dog I suggest looking elsewhere because you might get a call on vacation just like I just did. Read Less

Dr Penny is the best out there! She is professional yet loving and I would not trust my animals to anyone else. Josh and all the techs care and the staff is wonderful. I drive 45 mins to get there and it is worth every minute. My animals are my kids and Dr Penny is our vet and awesome ! Read Less

I feel bad that where Dr. Penny of the veterinarians works here. She is adorable, professional, and treats pet owners with respect. As opposed to the manager of this location who treats customers like garbage. My red tabby persian was treated at this place. And, i wanted it to continue going there for years. However, due to the mistreatment of the staff, especially the manager, who gave me a hard time to give me the date of service printout to bill my pet's insurance. I told him that i would tell Dr. Penny about his bad attitude and service and he said he is her boss in a nasty way. It turned out they had my e-mail wrong. No apologies or nothing from this people. I would really encourage everyone who cares about the service to be aware of this type of treatment. In my case, i had to move on to another place where the treatment is better and the staff is willing to assist anyone who wants to submit an insurance claim for their pets courteously. Read Less

I do not think we will ever bring our puppy here again. We watched our puppy all throughout the day on the webcams, but found that most of the day she could not be seen. For about 3-4 hours, no dogs were in the open playing, were they stuck in kennels all day? Also, when we received our puppy back, she was soaked head to toe in her urine. Was the kennel so small that she had to literally lay in her own pee? And how long was she stuck in there for? Just had a bad feeling when we left, we wanted a place that would get some energy out and where she could play all day, but I feel like we paid for a service that just kept her in a kennel the entire day. Bummed.Read Less

We have high expectations and would never take (or leave) our beloved pup anywhere else. We have been going here for 3 years. Dr. Penny and the staff are all kind, polite and caring people. Our pup has 'special needs' and they remember his issues and make sure he has everything he needs while in their care. We love that we can watch him on the computer while we are traveling and see that he is happy and playing with the other dogs. Our pup stays several times a year at the resort and it is always a positive experience. If you are nervous about leaving your furry baby--no worries. They will have fun and be treated like family until you return. Read Less