Our goal is to provide excellent, compassionate care in a friendly and comfortable environment. Here at Wag’n Tails, we recognize the importance of the relationship between you and your pet. Each client shares a unique bond with each of their pets. We strive to honor that bond. Our goal is to develop a partnership with you so that together we can provide a happy and healthy life for your cat or dog. We believe in treating our clients and their pets with respect and compassion and are proud of the relationships that we have built. With our loyal clients we feel as if we have formed a small community and our clients’ children now bring their pets and their children to our practice. It is wonderful for us to know that they trust us for the continued care of their pets (although it does sometimes make us feel ancient!).
Reviews
Christine H.
22 Jul 2019
REPORT
Unparalleled veterinarian care...so fortunate to have the Doctor and staff taking care of my pets with such compassion. Highly recommend.
Leonard Finver
25 May 2018
REPORT
I’ve been bringing my pets to Wag’n Tails for years. Terrific staff, very reasonable prices, and I guarantee you won’t find a better veterinarian in South Florida than Dr. B. Highly recommend!
Bernard Kwiatkowski
13 May 2018
REPORT
I've been going to Wag'n Tails for close to 8 yrs. My dog Chaz, 4 cats, Bohdi, TJ, Louie and Brooklyn. I've had nothing but excellent experiences. Dr. B is a great vet, always diagnosed and treated th... Read More
I've been going to Wag'n Tails for close to 8 yrs. My dog Chaz, 4 cats, Bohdi, TJ, Louie and Brooklyn. I've had nothing but excellent experiences. Dr. B is a great vet, always diagnosed and treated them with great care.
On top of that he has a great personality and a lot of compassion. His staff is just as good..
Professional, friendly and compassionate.
They take great care of all our animals. Gwen even helped us bottle feed Bohdi when we rescued him at 2wks old. I highly recommend them. Read Less
Stephanie R.
11 May 2018
REPORT
Love this Animal Hospital the staff and Doctor are amazing. I have 3 cats and 1 dog and I wouldn't go anywhere else. Very professional and always in a positive mood. Very caring and understanding staf... Read More
Love this Animal Hospital the staff and Doctor are amazing. I have 3 cats and 1 dog and I wouldn't go anywhere else. Very professional and always in a positive mood. Very caring and understanding staff. Read Less
Alexxis N.
11 May 2018
REPORT
Such a great place. Very caring and understanding staff. Never had a problem here and the doctor knows what he's doing. Would definitely recommend this place to anyone.
Betsy Toler
30 Apr 2018
REPORT
Great doctor wonderful office staff really go out of their way to help you every way they can
Alvaro Escobar
15 Feb 2018
REPORT
Vet is very friendly and knowledgable
Alice Russell
1 Feb 2018
REPORT
Love the place...everyone is so friendly and helpful. I have 2 cats and a dog that i being there. Dr Bufalieri is very knowledgeable and helpful and funny too! I would recommend this animal clinic to... Read More
Love the place...everyone is so friendly and helpful. I have 2 cats and a dog that i being there. Dr Bufalieri is very knowledgeable and helpful and funny too! I would recommend this animal clinic to anyone that wants there family pets well cared for.
. Read Less
Mari Bajandas Arnett
6 Aug 2017
REPORT
Great! The doctor is very sufficient when explaining everything and he also has some comedy to it. His assistant is wonderful very caring and loving. My dogs love going there. They have no fear .
Michelle Tuenge
4 Jul 2017
REPORT
Love and cared for myself and my Currie babies for 9 years thru thick and thin. Dr. B IS WITHOUT A DOUBT THE BEST . The entire Team are awesome.
Molly Buchanan
11 Feb 2017
REPORT
I have been to Wag'n tails a couple of times now and I love it there. The doctor treated my cat like it was his own and I could tell he really has a passion for what he does. The people that work ther... Read More
I have been to Wag'n tails a couple of times now and I love it there. The doctor treated my cat like it was his own and I could tell he really has a passion for what he does. The people that work there are very friendly and easy to talk to, which makes the vet experience more enjoyable. I will continue to go there and I highly recommend Wag'n tails to anyone searching for a veterinarian. Read Less
Caridad Espanol
9 Aug 2016
REPORT
blue jay
17 Apr 2016
REPORT
I took my little poodle that weighs 5lbs to Dr. Bufalieri at wag'n tails animal hospital. He has been a patient for 3 years. About a year ago the doctor told me that tj (my poodle) needed a dental. I ... Read More
I took my little poodle that weighs 5lbs to Dr. Bufalieri at wag'n tails animal hospital. He has been a patient for 3 years. About a year ago the doctor told me that tj (my poodle) needed a dental. I was very nervouse due to he is 8 years old and only weighs 5 pounds. The doctor reassured me everything would be fine. I dropped off tj early in the morning and the receptionist told me she would call me as soon as the procedure we done and he was in recovery. I recieved a phone call at 2 that he was in recovery and doing well. His teeth were so bad that they had to extract 4 teeth. My poor baby. I picked my baby up around 5 the receptionist showed me before and after pictures of his teeth. What a amazing difference. I brought tj home that night and he was not even drowsy or in pain. His teeth were pearly white and smelled so fresh. The vets assistant showed me how to brush his teeth and i have been ever since. Did you know dental disease can cause heart issues. I didn't.. I would recc. this office to anyone. Read Less
Stephanie Ravino
17 Apr 2016
REPORT
I have been working for wag'n tails for many years i would highly recommend this vets office for any animal lover. The staff is educated and compassionate. The doctor is absolutely amazing. I would ne... Read More
I have been working for wag'n tails for many years i would highly recommend this vets office for any animal lover. The staff is educated and compassionate. The doctor is absolutely amazing. I would never take my animals anywhere but there. I don't need to work there since it is my second job but i choose to since the work environment is so friendly and family orientated. I love all of our patients and clients. Animals and taking care of them are passion. My passion and all the staff at wag'n tails. Read Less
Tracy Teah
31 Jul 2015
REPORT
Thanks for taking great care of my Lucky!!! He loves you!!
Alisha M.
4 May 2015
REPORT
I was referred to this place many years ago by a family who brought all their pets here for many years before. I have 3 miniature long haired dachshunds that I have been bringing here for years. I lov... Read More
I was referred to this place many years ago by a family who brought all their pets here for many years before. I have 3 miniature long haired dachshunds that I have been bringing here for years. I love this place. They have done a great job with everything my babies needed including their spaying and neutering, teeth cleanings, and routine care. I've seen the same great staff there for all the years I've been coming. Dr. B is one of the greats. He'll talk your ears off with funny stories too. I recently had to move away from this area and at first I was still driving a long ways here for my dog care because they are worth it. I can only hope to find a vet hospital near me now that is so reliable and great. Read Less
Michelle G.
29 Mar 2015
REPORT
My dad has been using this clinic for his dog Stormy who is now in rainbow bridge and he takes his new dog Roxy there. He has never had a negative expierence and love the 2 doctors there.
Michelle P.
29 Mar 2015
REPORT
My dad has been using this clinic for his dog Stormy who is now in rainbow bridge and he takes his new dog Roxy there. He has never had a negative expierence and love the 2 doctors there.
Maureen Painton
10 Mar 2015
REPORT
Dr. B and the entire staff are GREAT!!!. They really care about your furbabies. You never feel rushed. Been going there for 20+ years and I would never take my babies anywhere else!!!
Donnita Palmer
20 Jan 2015
REPORT
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home. Si... Read More
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home. Since I board them regularly due to my traveling, they require a visit to the vet every 6 months. They had pet insurance with a company for the last 7 years and since I was changing vet I was going with a company who accepted this vet. Anyway I spoke to the staff and informed them of my intentions. I asked what specifically do they need and they stated IF I had their medical records that would be helpful. Upon my daughters arrival with one of the dogs and their medical records, they informed her they couldn't take her because they didn't feel comfortable. My dog visit to the vet was for a estimate on her teeth cleaning and since I was changing vets I was having her knees checked. Basically the insurance company waive any waiting period for ALC if you have the vet to check them. Upon looking at her medical history the office manager informed my daughter they wouldn't be able to see her because according to her medical records she was seen in 2013 due to a limp and had x-rays done. Yes you read correctly. We are now in 2015 (2 years later) and they refuse to even do an exam or even ask for the xrays. My daughter explained she had a soft tissue injury to her hip and 6 months later she has had no issues. She suggested they call her previous vet and speak to them and they refuse. I called to speak to them. Boy was I surprised at the rudeness and disrespect I received from the office manager. I informed her I was trying to get and understanding of the problem and she became even more rude. I was shocked at the level or disrespect displayed. I attempted to make some sense out of this woman. I explained to her wouldn't it be better that they do the exam since I went thru the trouble to have someone to bring my dog there and if they wanted to hold the results pending the review of the 2 year old xrays which I could deliver to them on the weekend would be fine. Any reasonable person would have given this some thought considering IF I WAS TRYING TO HIDE SOMETHING, I would not have presented her medical records which were not required. We got no where and she refuse to answer any questions or let me speak to the doctor. I think it goes without saying I have no intentions of subjecting my dogs to such abusive people. Obviously they don't value their customers and don't put much emphasis on new clients. The exact words spoken to me by the office manager were "you need to just stay with the vet you are with and not transfer to us". I will definitely take her advice. I know it is a lost opportunity for this vet considering I support the vets by purchasing her metabolic dog food, biscuits, flea prevention medicine, dental cleanings, bi-yearly vaccines as well as boarding a minimum of 40 days per year for each of my 2 dogs. Read Less
Donnita P.
20 Jan 2015
REPORT
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home and... Read More
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home and with my new job it would be more convenient. Since I board them regularly due to my traveling, they require a visit to the vet every 6 months. They had pet insurance with a company for the last 7 years and since I was changing vet I was going with a company who accepted this vet. Anyway I spoke to the staff and informed them of my intentions. I asked what specifically do they need and they stated IF I had their medical records that would be helpful. Upon my daughters arrival with one of the dogs and their medical records, they informed her they couldn't take her because they didn't feel comfortable. My dog visit to the vet was for a estimate on her teeth cleaning and since I was changing vets I was having her knees checked. Basically the insurance company waive any waiting period (6 months) for ALC if you have the vet to check them an indicate there is no problem with their knees. Upon looking at her medical history the office manager informed my daughter they wouldn't be able to see her because according to her medical records she was seen in 2013 due to a limp and had x-rays done. Yes you read correctly. We are now in 2015 (2 years later) and they refuse to even do an exam or even ask for the xrays. My daughter explained she had a soft tissue injury to her hip and 6 months later she has had no issues. She suggested they call her previous vet and speak to them and they refuse. After being informed of the situation I called to speak to them. Boy was I surprised at the rudeness and disrespect I received from the office manager. I informed her I was trying to get and understanding of the problem and she became even more rude. I was shocked at the level or disrespect displayed by a company. I attempted to make some sense out of this woman. I explained to her wouldn't it be better that they do the exam since I went thru the trouble to have someone to bring my dog there and if they wanted to hold the results pending the review of the 2 year old xrays which I could deliver to them on the weekend would be fine. They also had the option to speak to her previous vet. Any reasonable person would have given this some thought considering IF I WAS TRYING TO HIDE SOMETHING, I would not have presented her medical records which were not required. We got no where and she refuse to answer any questions or let me speak to the doctor. I think it goes without saying I have no intentions of subjecting my dogs to such abusive people. Obviously they don't value their customers and don't put much emphasis on new clients. The exact words spoken to me by the office manager were "you need to just stay with the vet you are with and not transfer to us". I will definitely take her advice. I know it is a lost opportunity for this vet considering I support the vets by purchasing her metabolic dog food, biscuits, flea prevention medicine, dental cleanings, bi-yearly vaccines as well as boarding a minimum of 40 days per year for each of my 2 dogs. Read Less
Lisa Long
30 Oct 2014
REPORT
I have only visited here one time on a recommendation by a friend. When we had to make the choice of putting down our cat Meatball Doctor B spent a lot of time with us addressing our needs and helping... Read More
I have only visited here one time on a recommendation by a friend. When we had to make the choice of putting down our cat Meatball Doctor B spent a lot of time with us addressing our needs and helping us make the right decision. I will always be grateful to him and his staff for giving us his time. I no longer live in the area but recommend him to anyone who is. They even mailed us a card for our loss. Read Less
Laurel Kwiatkowski
25 Oct 2014
REPORT
Dr. B and everyone at Wag'n Tails are amazing people. We take all of our fur babies there whenever they need anything. Gwen taught us to bottle feed our littlest kitty and he's now getting to be a hea... Read More
Dr. B and everyone at Wag'n Tails are amazing people. We take all of our fur babies there whenever they need anything. Gwen taught us to bottle feed our littlest kitty and he's now getting to be a healthy big boy. Thank you for everything you have done for us. We love you all!!!! Read Less
Winnie Heynis
30 Apr 2014
REPORT
I've taken all my babies to wag n tail. Everyone there takes great care of them throughout their lives I wouldn't go anywhere else.
Lorena Cora-Dredge
14 Dec 2013
REPORT
Excellent people who love your pets as their own.
Brenda France Muncy
6 Dec 2013
REPORT
Love this place! The people are so friendly :-D
Jessy Johnson
30 Nov 2013
REPORT
We have been taking our babies to Wags for years now and they are absolutely amazing! I love the staff and our babies' vet!
Lu Ann Joswick
4 Aug 2013
REPORT
The staff and Dr. B are without a doubt the most csring vet staff I have found. I have had several older pets that received pet care as if they belonged to the vet's office. I have also adopted 4 kitt... Read More
The staff and Dr. B are without a doubt the most csring vet staff I have found. I have had several older pets that received pet care as if they belonged to the vet's office. I have also adopted 4 kittens from there and they are healthy and happy. I highly recommend Wag n Tails Animal Hospital Read Less
Our goal is to provide excellent, compassionate care in a friendly and comfortable environment. Here at Wag’n Tails, we recognize the importance of the relationship between you and your pet. Each client shares a unique bond with each of their pets. We strive to honor that bond. Our goal is to develop a partnership with you so that together we can provide a happy and healthy life for your cat or dog. We believe in treating our clients and their pets with respect and compassion and are proud of the relationships that we have built. With our loyal clients we feel as if we have formed a small community and our clients’ children now bring their pets and their children to our practice. It is wonderful for us to know that they trust us for the continued care of their pets (although it does sometimes make us feel ancient!).
Unparalleled veterinarian care...so fortunate to have the Doctor and staff taking care of my pets with such compassion. Highly recommend.
Leonard Finver
25 May 2018
REPORT
☆☆☆☆☆
REPORT
I’ve been bringing my pets to Wag’n Tails for years. Terrific staff, very reasonable prices, and I guarantee you won’t find a better veterinarian in South Florida than Dr. B. Highly recommend!
Bernard Kwiatkowski
13 May 2018
REPORT
☆☆☆☆☆
REPORT
I've been going to Wag'n Tails for close to 8 yrs. My dog Chaz, 4 cats, Bohdi, TJ, Louie and Brooklyn. I've had nothing but excellent experiences. Dr. B is a great vet, always diagnosed and treated th... Read More
I've been going to Wag'n Tails for close to 8 yrs. My dog Chaz, 4 cats, Bohdi, TJ, Louie and Brooklyn. I've had nothing but excellent experiences. Dr. B is a great vet, always diagnosed and treated them with great care.
On top of that he has a great personality and a lot of compassion. His staff is just as good..
Professional, friendly and compassionate.
They take great care of all our animals. Gwen even helped us bottle feed Bohdi when we rescued him at 2wks old. I highly recommend them. Read Less
Stephanie R.
11 May 2018
REPORT
☆☆☆☆☆
REPORT
Love this Animal Hospital the staff and Doctor are amazing. I have 3 cats and 1 dog and I wouldn't go anywhere else. Very professional and always in a positive mood. Very caring and understanding staf... Read More
Love this Animal Hospital the staff and Doctor are amazing. I have 3 cats and 1 dog and I wouldn't go anywhere else. Very professional and always in a positive mood. Very caring and understanding staff. Read Less
Alexxis N.
11 May 2018
REPORT
☆☆☆☆☆
REPORT
Such a great place. Very caring and understanding staff. Never had a problem here and the doctor knows what he's doing. Would definitely recommend this place to anyone.
Betsy Toler
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great doctor wonderful office staff really go out of their way to help you every way they can
Alvaro Escobar
15 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Vet is very friendly and knowledgable
Alice Russell
1 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Love the place...everyone is so friendly and helpful. I have 2 cats and a dog that i being there. Dr Bufalieri is very knowledgeable and helpful and funny too! I would recommend this animal clinic to... Read More
Love the place...everyone is so friendly and helpful. I have 2 cats and a dog that i being there. Dr Bufalieri is very knowledgeable and helpful and funny too! I would recommend this animal clinic to anyone that wants there family pets well cared for.
. Read Less
Mari Bajandas Arnett
6 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Great! The doctor is very sufficient when explaining everything and he also has some comedy to it. His assistant is wonderful very caring and loving. My dogs love going there. They have no fear .
Michelle Tuenge
4 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Love and cared for myself and my Currie babies for 9 years thru thick and thin. Dr. B IS WITHOUT A DOUBT THE BEST . The entire Team are awesome.
Molly Buchanan
11 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I have been to Wag'n tails a couple of times now and I love it there. The doctor treated my cat like it was his own and I could tell he really has a passion for what he does. The people that work ther... Read More
I have been to Wag'n tails a couple of times now and I love it there. The doctor treated my cat like it was his own and I could tell he really has a passion for what he does. The people that work there are very friendly and easy to talk to, which makes the vet experience more enjoyable. I will continue to go there and I highly recommend Wag'n tails to anyone searching for a veterinarian. Read Less
Caridad Espanol
9 Aug 2016
REPORT
☆☆☆☆☆
REPORT
blue jay
17 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I took my little poodle that weighs 5lbs to Dr. Bufalieri at wag'n tails animal hospital. He has been a patient for 3 years. About a year ago the doctor told me that tj (my poodle) needed a dental. I ... Read More
I took my little poodle that weighs 5lbs to Dr. Bufalieri at wag'n tails animal hospital. He has been a patient for 3 years. About a year ago the doctor told me that tj (my poodle) needed a dental. I was very nervouse due to he is 8 years old and only weighs 5 pounds. The doctor reassured me everything would be fine. I dropped off tj early in the morning and the receptionist told me she would call me as soon as the procedure we done and he was in recovery. I recieved a phone call at 2 that he was in recovery and doing well. His teeth were so bad that they had to extract 4 teeth. My poor baby. I picked my baby up around 5 the receptionist showed me before and after pictures of his teeth. What a amazing difference. I brought tj home that night and he was not even drowsy or in pain. His teeth were pearly white and smelled so fresh. The vets assistant showed me how to brush his teeth and i have been ever since. Did you know dental disease can cause heart issues. I didn't.. I would recc. this office to anyone. Read Less
Stephanie Ravino
17 Apr 2016
REPORT
☆☆☆☆☆
REPORT
I have been working for wag'n tails for many years i would highly recommend this vets office for any animal lover. The staff is educated and compassionate. The doctor is absolutely amazing. I would ne... Read More
I have been working for wag'n tails for many years i would highly recommend this vets office for any animal lover. The staff is educated and compassionate. The doctor is absolutely amazing. I would never take my animals anywhere but there. I don't need to work there since it is my second job but i choose to since the work environment is so friendly and family orientated. I love all of our patients and clients. Animals and taking care of them are passion. My passion and all the staff at wag'n tails. Read Less
Tracy Teah
31 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Thanks for taking great care of my Lucky!!! He loves you!!
Alisha M.
4 May 2015
REPORT
☆☆☆☆☆
REPORT
I was referred to this place many years ago by a family who brought all their pets here for many years before. I have 3 miniature long haired dachshunds that I have been bringing here for years. I lov... Read More
I was referred to this place many years ago by a family who brought all their pets here for many years before. I have 3 miniature long haired dachshunds that I have been bringing here for years. I love this place. They have done a great job with everything my babies needed including their spaying and neutering, teeth cleanings, and routine care. I've seen the same great staff there for all the years I've been coming. Dr. B is one of the greats. He'll talk your ears off with funny stories too. I recently had to move away from this area and at first I was still driving a long ways here for my dog care because they are worth it. I can only hope to find a vet hospital near me now that is so reliable and great. Read Less
Michelle G.
29 Mar 2015
REPORT
☆☆☆☆☆
REPORT
My dad has been using this clinic for his dog Stormy who is now in rainbow bridge and he takes his new dog Roxy there. He has never had a negative expierence and love the 2 doctors there.
Michelle P.
29 Mar 2015
REPORT
☆☆☆☆☆
REPORT
My dad has been using this clinic for his dog Stormy who is now in rainbow bridge and he takes his new dog Roxy there. He has never had a negative expierence and love the 2 doctors there.
Maureen Painton
10 Mar 2015
REPORT
☆☆☆☆☆
REPORT
Dr. B and the entire staff are GREAT!!!. They really care about your furbabies. You never feel rushed. Been going there for 20+ years and I would never take my babies anywhere else!!!
Donnita Palmer
20 Jan 2015
REPORT
☆☆☆☆☆
REPORT
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home. Si... Read More
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home. Since I board them regularly due to my traveling, they require a visit to the vet every 6 months. They had pet insurance with a company for the last 7 years and since I was changing vet I was going with a company who accepted this vet. Anyway I spoke to the staff and informed them of my intentions. I asked what specifically do they need and they stated IF I had their medical records that would be helpful. Upon my daughters arrival with one of the dogs and their medical records, they informed her they couldn't take her because they didn't feel comfortable. My dog visit to the vet was for a estimate on her teeth cleaning and since I was changing vets I was having her knees checked. Basically the insurance company waive any waiting period for ALC if you have the vet to check them. Upon looking at her medical history the office manager informed my daughter they wouldn't be able to see her because according to her medical records she was seen in 2013 due to a limp and had x-rays done. Yes you read correctly. We are now in 2015 (2 years later) and they refuse to even do an exam or even ask for the xrays. My daughter explained she had a soft tissue injury to her hip and 6 months later she has had no issues. She suggested they call her previous vet and speak to them and they refuse. I called to speak to them. Boy was I surprised at the rudeness and disrespect I received from the office manager. I informed her I was trying to get and understanding of the problem and she became even more rude. I was shocked at the level or disrespect displayed. I attempted to make some sense out of this woman. I explained to her wouldn't it be better that they do the exam since I went thru the trouble to have someone to bring my dog there and if they wanted to hold the results pending the review of the 2 year old xrays which I could deliver to them on the weekend would be fine. Any reasonable person would have given this some thought considering IF I WAS TRYING TO HIDE SOMETHING, I would not have presented her medical records which were not required. We got no where and she refuse to answer any questions or let me speak to the doctor. I think it goes without saying I have no intentions of subjecting my dogs to such abusive people. Obviously they don't value their customers and don't put much emphasis on new clients. The exact words spoken to me by the office manager were "you need to just stay with the vet you are with and not transfer to us". I will definitely take her advice. I know it is a lost opportunity for this vet considering I support the vets by purchasing her metabolic dog food, biscuits, flea prevention medicine, dental cleanings, bi-yearly vaccines as well as boarding a minimum of 40 days per year for each of my 2 dogs. Read Less
Donnita P.
20 Jan 2015
REPORT
☆☆☆☆☆
REPORT
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home and... Read More
Do not take your pet here unless you like dealing with rude and ignorant people. I have 2 dogs which I was transferring from their previous vet to this one only because this vet was closer to home and with my new job it would be more convenient. Since I board them regularly due to my traveling, they require a visit to the vet every 6 months. They had pet insurance with a company for the last 7 years and since I was changing vet I was going with a company who accepted this vet. Anyway I spoke to the staff and informed them of my intentions. I asked what specifically do they need and they stated IF I had their medical records that would be helpful. Upon my daughters arrival with one of the dogs and their medical records, they informed her they couldn't take her because they didn't feel comfortable. My dog visit to the vet was for a estimate on her teeth cleaning and since I was changing vets I was having her knees checked. Basically the insurance company waive any waiting period (6 months) for ALC if you have the vet to check them an indicate there is no problem with their knees. Upon looking at her medical history the office manager informed my daughter they wouldn't be able to see her because according to her medical records she was seen in 2013 due to a limp and had x-rays done. Yes you read correctly. We are now in 2015 (2 years later) and they refuse to even do an exam or even ask for the xrays. My daughter explained she had a soft tissue injury to her hip and 6 months later she has had no issues. She suggested they call her previous vet and speak to them and they refuse. After being informed of the situation I called to speak to them. Boy was I surprised at the rudeness and disrespect I received from the office manager. I informed her I was trying to get and understanding of the problem and she became even more rude. I was shocked at the level or disrespect displayed by a company. I attempted to make some sense out of this woman. I explained to her wouldn't it be better that they do the exam since I went thru the trouble to have someone to bring my dog there and if they wanted to hold the results pending the review of the 2 year old xrays which I could deliver to them on the weekend would be fine. They also had the option to speak to her previous vet. Any reasonable person would have given this some thought considering IF I WAS TRYING TO HIDE SOMETHING, I would not have presented her medical records which were not required. We got no where and she refuse to answer any questions or let me speak to the doctor. I think it goes without saying I have no intentions of subjecting my dogs to such abusive people. Obviously they don't value their customers and don't put much emphasis on new clients. The exact words spoken to me by the office manager were "you need to just stay with the vet you are with and not transfer to us". I will definitely take her advice. I know it is a lost opportunity for this vet considering I support the vets by purchasing her metabolic dog food, biscuits, flea prevention medicine, dental cleanings, bi-yearly vaccines as well as boarding a minimum of 40 days per year for each of my 2 dogs. Read Less
Lisa Long
30 Oct 2014
REPORT
☆☆☆☆☆
REPORT
I have only visited here one time on a recommendation by a friend. When we had to make the choice of putting down our cat Meatball Doctor B spent a lot of time with us addressing our needs and helping... Read More
I have only visited here one time on a recommendation by a friend. When we had to make the choice of putting down our cat Meatball Doctor B spent a lot of time with us addressing our needs and helping us make the right decision. I will always be grateful to him and his staff for giving us his time. I no longer live in the area but recommend him to anyone who is. They even mailed us a card for our loss. Read Less
Laurel Kwiatkowski
25 Oct 2014
REPORT
☆☆☆☆☆
REPORT
Dr. B and everyone at Wag'n Tails are amazing people. We take all of our fur babies there whenever they need anything. Gwen taught us to bottle feed our littlest kitty and he's now getting to be a hea... Read More
Dr. B and everyone at Wag'n Tails are amazing people. We take all of our fur babies there whenever they need anything. Gwen taught us to bottle feed our littlest kitty and he's now getting to be a healthy big boy. Thank you for everything you have done for us. We love you all!!!! Read Less
Winnie Heynis
30 Apr 2014
REPORT
☆☆☆☆☆
REPORT
I've taken all my babies to wag n tail. Everyone there takes great care of them throughout their lives I wouldn't go anywhere else.
Lorena Cora-Dredge
14 Dec 2013
REPORT
☆☆☆☆☆
REPORT
Excellent people who love your pets as their own.
Brenda France Muncy
6 Dec 2013
REPORT
☆☆☆☆☆
REPORT
Love this place! The people are so friendly :-D
Jessy Johnson
30 Nov 2013
REPORT
☆☆☆☆☆
REPORT
We have been taking our babies to Wags for years now and they are absolutely amazing! I love the staff and our babies' vet!
Lu Ann Joswick
4 Aug 2013
REPORT
☆☆☆☆☆
REPORT
The staff and Dr. B are without a doubt the most csring vet staff I have found. I have had several older pets that received pet care as if they belonged to the vet's office. I have also adopted 4 kitt... Read More
The staff and Dr. B are without a doubt the most csring vet staff I have found. I have had several older pets that received pet care as if they belonged to the vet's office. I have also adopted 4 kittens from there and they are healthy and happy. I highly recommend Wag n Tails Animal Hospital Read Less