Very pleased with the exceptional care Dr. Mark and his staff provide. They are all very friendly and professional. In addition, their services are affordable. I couldn't be happier with the care and service they provide. Highly recommend AA Animal Clinic! Read Less

My dog - a 10yo pitbull - started having trouble walking overnight. I took them into AA Animal Clinic. The nurses are just the best! They are SO patient with my Capone, they're so loving and compassionate. The vet saw us promptly, ran some tests and was very thorough. They ran an X-ray on Capone, as well as blood tests. The vet showed us the x-ray results and compared it with a reference book to explain to us what Capone has. It turns out he has spinal disk problems that cause lots of pain and discomfort. He will be taking pain medication for the rest of his life. But if it wasn't for the amazing job and follow-up this team did, I don't know if Capone would be here today. I am VERY thankful for AA Animal Clinic. In regards to price: I can't really tell what it is/should be, because I haven't compared to other animal hospitals. But the value of their service is what matters to me. I feel I can trust them with my dogs. Dog treatments are expensive in general, but I would rather pay someone I can trust. Thanks, AA Animal Clinic! Read Less

I just moved to the area, and my 15 (almost 16) year old Jack Russell Terrier started feeling under the weather. She's old, so it's not unusual for her to be slow moving in the mornings, but she seemed weaker than normal and was having more and more accidents in the house. I chose this vet because he was close, and I noticed they did low cost shots, which made me feel like they cared about low income people that wanted to take their dog to the vet but didn't always have the money. Well I took her in and told him what was going on. He gave me two options. A cheaper option of antibiotics and a cortisone shot, or blood work and x-rays. Because I was concerned for my dog and because it had been over two years since I had blood work done, I opted for the more expensive option. I guess that's all it took for him to see I loved my dog and was willing to pay to get her healthy. Blood work came up good, x-rays showed hardly anything. He said there was a touch of something on her blood work, that made him think maybe she had a minor infection. Then he started to milk me for everything I was worth. He gave me two medications, along with the shot, and then two supplements. Lastly, he added a bag of dog food that would supposedly be good for her and help her cognitive problems. The total came to over $800. Money, I honestly don't have, but was willing to go in debt for the love of my dog. The next day after I brought her home, she would not move. She was so weak and out of it, I honestly thought she was dying. My mom said that maybe it was the cortisone shot that did it, so I googled it, and sure enough it causes lack of energy and muscle weakness. I had taken my dog in for these problems, and he gave her something that literally made her worse. I tried calling the vet, just to find out what I should do, if it was the shot or not, but he wouldn't talk to me. He just wanted me to bring her in again. Of course he did, so he'd get more money. I didn't take her, and the next day, she seemed to feel better and back to normal. The shot had worn off. Well then came the problems with the food he gave me. It was $60 for a bag, and a look at the ingredients tells me this dog food is WORSE than the grain free diet I've been giving her. There is no reason it should cost that much, and now after a few days of eating it, my dog is growing less and less interested. Lastly, the antibiotic. Every time I give it to her, she gets extremely restless. She can't calm down. Won't sleep. Again, I took her in for these problems, explained to him about how she paces and such, and this vet seemed to give me something that made her worse. She's always been a bit absent minded, but she's never had trouble sleeping. It took her hours last night to finally just settle down and go to sleep. After googling the drug, these side effects are there, plus worse ones, like weakening her immune system. She's old, I'm sure it's already weak. I'm going to take her off the antibiotic tonight and see if there is improvement, which I think there will be. But because of this vet and his money hungry tactics, I am $800 in debt. He milked me for all I was worth, and he knew I would pay because I loved my dog. I don't trust him at all after all the trouble I've been having. I can't even call him to ask a simple question. I will not be taking my dog back to his man. I don't think he has any concern for the animals he treats. I think he's just looking to make money off of people's love and concern for their furry family members. Read Less

You couldn't ask for a better veterinarian. He has saved the life of not one but two of my dogs lives over the years. He goes above and beyond to take care of your furbabies. He works with you to make you be a better parent to your fur babies. The staff that works with Dr Sheffield are the kindest, sweetest, most caring you could ask for. I have two very large furbabies, and the ladies are an awesome team to keep my babies calm and loved when it's their turn to see the doctor. One of my furbabies had heartworms, which I hope you never have to go through because it is so hard on your fur baby and will require a lot of effort for from you as well. Dr. Sheffield is the team leader, but he make sure you understand and do what you need to do as the parent part of the team. He got my baby and me through it. And never once have I ever felt like I was attending a sales call when it comes to veterinarian care. There's never any kind of up-selling it's strictly about what's best for my babies. Read Less

Our beloved Gandolf, a hundred pound dog, went down hill fast and we could not reach our vet (who we picked cause she came to house, cause Gandolf was tramitized by car trips} Dr Mark was available and we were to bring Gandolf in late on Saturday, but even my two sons could not get Gandolf in car. Dr Mark came to house and we had to put Gandolf down. I was so much relieved that Gandolf could leave us in his own home. We will miss our Gandy so much, for a large dog, he was a hugger, made it to 13 yrs.Thank you Dr. Mark. We have found a new vet. Read Less

If you love your pet....keep them far from this place. I went in with an emergency situation, breach birth...there was no empathy at all for my baby and they could not help because the doctor was busy she said. She actually told me only the doctor could pull out the baby....told me She could not do it...but I could do it since the doctor was busy. Does that make sense? The front office lady actually picked up the money I placed on her desk and counted it, ran her fingers over the money and then laid it back on her desk..but did not at all reach her hand or touch my baby that was in distress. No kind words at all about the situation or to my baby. She was all about business and money. Now to talk about where you should take your pet.... Take your fury family members to VCA ANIMAL CLINIC in Orange City. They truly will love your pet and give 100% true health care. As soon as I walked in the office the lady said do you have an emergency go into this room right here....and the rest is history. They took quick care of her. They all truly were so sincere. They apologized to me several times for the treatment from AA but I said no worries you guys at VCA are the best. I was going to try to put a picture up of what my baby girl was going through but could not get it to load. Anywho...I told AA I would give them a review and well...here you go. Also have you ever noticed about every 3 or 4 or 5 months or so they put the NOW HIRING sign up? Can only assume that this is not only a place to not take your animal but also a place not to work. Read Less

I just lost my best friend of 11 years. He was a male boxer named trotter. I boarded trotter here while he was sick and they went ABOVE AND BEYOND to make sure he was in good hands. As heart broken as I am right now, this office made it slightly easier knowing the level of dedication they had to him. I cannot recommend this place enough. Dr. Sheffield will shoot it to you straight with a side of empathy while not breaking the bank. If I ever have a need for a vet, I will have to live out of state not to come here. Thank you AA Animal Clinic.Read Less

I have gone to AA     Animal Hospital for 14 years.  The Doctor is efficient but doesn't fully relate to his two legged caregivers of his patients.   I .trust his expertise in giving me the prognosis straight up with no frills. I am not worried about bedside manner but the right medications and care be forthcoming.   I also worry about the costs which can be high at any Animal hospital and I discuss these prior to what I want to accomplish with each visit.  No, he doesn't sugar coat his findings and for some it may be a little harsh but I don't come to see him to flatter my ego.  I am paying for knowledge, insight, and the best course for my animals. Read Less

I just stopped in one day to ask him to sell me some eye drops and ear drops for my shitzhu. If my pup didn't reality need it and if I felt like driving to sanford I would have just cursed him out and left. Hes was a very sarcastic jackass and I wouldnt trust taking any of my pets too him. But his staff was nice! Read Less

If I could give 0 stars, I would. This is the second kitten I have taken to this vets office and I don't know why I even went back a 2nd time. My first experience with this vet was for a claw removal and a neuter of my [now] 3 year old cat. We found him on the street, and he had a wasp larvae in his shoulder. When the vet declawed and neutered this cat, he larvae was inside him. I actually ha to bring up the hole in my cats shoulder, and the fact that there was something in it, in order for him to take a look. I should not have to mention (to a trained vet), that my cat has a hole in his shoulder that has something in it. He should have seen it, checked it out, and done what he felt was necessary, or called me to see what I wanted to do. He did neither. Now, with my second kitten, who I just took today for a visit: this kitten was given to me for free, when I got her a couple of days ago, I had to give her TWO baths in attempt to kill the monstrous fleas on her. Most of them were gone. Upon walking in to the vets office, I was not even greeted by the woman at the desk, who was on the phone. Instead, the vet tech came out wit my paperwork, where she then stood next to the desk waiting for the receptionist to get off the phone. The receptionist was actually very rude. She would not make eye contact, was not oersonable, was very blunt and short. Non coversational, didn't care why I was there. I sat in the room for a good 10 minutes be free the vet came in to see my little furbaby. Mind you, I was the only one in there. The vet walks in with the boosters I had an appointment to get, and a dewormer. He greeted us with a hi, and a joke on my cats name. He then shot the dewormer in her mouth, and stuck her boosters in her leg, and asked if we wanted to treat for fleas. I said sure, because, why not be extra safe? He didn't run any tests to make sure she is healthy, he didn't examine her body at all. He literally gave her a shot, a dewormer, and flea medication, and then left us to go and pay. I had to ASK him to check her gums for signs of anemia. Due to how unhappy I am with my vet visit, and the fact that I do not feel that my kitten was thoroughly checked for health conplicaions, I will be taking her to my usual vet: Volusia Woods Animal Clinic. I would NOT recommend anyone come to this animal clinic. The vet is lazy, or simply does not care about the animals. He proved himself to me today, and I will never go back. If you're reading this, go elsewhere, for the sake of your sanity, and your pets health. Read Less

Worst experience ever and would never recommend this clinic to anyone. My regular vet had 3 emergencies and was unable to see my pet, Dr Cohen recommend this place and it was nothing less than horrible. My poor dog was bleeding from both ends and he wouldn't even touch her until my daughter arrived with the credit card. He looked at his staff and stated let me know when it's paid for, I'll be in my office. .. He let my poor girl bleed all over and not do anything until he had payment confirmation. Then after we spent over 700.00 for x rays and other bogus charges such as iv fluids which she never got we were told basically there was nothing he could do. She had less than a 30% chance with surgery and his exact words were " and honestly I wont even touch her without a minimum of 2000.00 down and your looking at an upwards of 10,000.00 dollars and unless you are financially secure i wouildnt suggest it, we stood grieving over our beloved pet he kept coming in saying you need to make a decision. I stated to put her down which he then asked how do you want to dispose of it!!! It, I said you mean our pet my dog he said yes so I responded what are my options. He replied do you want the body or do you want us to dispose of it!! I said I guess you would have to take her so he turned to his staff and said let me know when it's paid for and I'll be back and walked off. I then was charged an additional 218. To put her down. Absolutely the worst provider I have ever been in contact with. He has no care for animals and obviously is only in it to rob people legally. . I would give him -stars if they had the option. . Save your pets go somewhere else. Read Less

Worst experience ever and would never recommend this clinic to anyone. My regular vet had 3 emergencies and was unable to see my pet, Dr Cohen recommend this place and it was nothing less than horrible. My poor dog was bleeding from both ends and he wouldn't even touch her until my daughter arrived with the credit card. He looked at his staff and stated let me know when it's paid for, I'll be in my office. .. He let my poor girl bleed all over and not do anything until he had payment confirmation. Then after we spent over 700.00 for x rays and other bogus charges such as iv fluids which she never got we were told basically there was nothing he could do. She had less than a 30% chance with surgery and his exact words were " and honestly I wont even touch her without a minimum of 2000.00 down and your looking at an upwards of 10,000.00 dollars and unless you are financially secure i wouildnt suggest it, we stood grieving over our beloved pet he kept coming in saying you need to make a decision. I stated to put her down which he then asked how do you want to dispose of it!!! It, I said you mean our pet my dog he said yes so I responded what are my options. He replied do you want the body or do you want us to dispose of it!! I said I guess you would have to take her so he turned to his staff and said let me know when it's paid for and I'll be back and walked off. I then was charged an additional 218. To put her down.  His staff even spoke poorly of Dr. Cohen  so I called and told Dr. Cohens office staff and they have removed him from the list of providers.Absolutely the worst provider I have ever been in contact with. He has no care for animals and obviously is only in it to rob people legally. . I would give him -stars if they had the option. . Save your pets go somewhere else. Read Less

Love Dr. Sheffield and the staff here. Always work with me on when I'm able to pay. Dr. Sheffield is very thorough and always knows exactly what to do without thinking too long about it. He is very to the point and obviously experienced in his field. The staff always make my day. They are all very pleasant, and knowledgeable. The clinic is so clean, and they always try to make you feel comfortable. I am moving, and will be very sad to change vets. I would take them with me if I could! Read Less

Very poor experience. From start to finish. You get hit with all the hidden charges after you walk in the door. So make sure you inquire on the phone. They will not just give up the information. Also very rude and give you no information on after care for when you take your little family member home. The third time i returned because of vomiting i was sold a $20 bag of miracle food. My cat still vomits every night. I would never take my pet to these people again. In their defense they did not charge me for second surgery. Tho i feel there should not have been a second surgery to begin with.Read Less

We've been going to Dr. Sheffield for 4+years now with our dogs and cats. He has always been very kind and had my animals best interest at heart. Dr. Sheffield quoted me low, moderate, & high end care options and always made to feel comfortable even when my budget may only allow me to do the minimal care option. I've recommended 4 close friends to bring their beloved pets here for care and they now do with great satisfaction. Read Less

If you care about your pet you would not waste your money or time here. Dr. Mark Sheffield and the staff at this clinic needs a reality check and could use some training on how to treat customers. They are your typical animal clinic that only care about making a buck or two instead of actually doing their job. I brought my dog in here but left infuriated! I wish others would use yelp more because it would have saved me money and a trip over to this horrible sorry place of an "animal hospital". If I would have known my dog and I were going to get treated so horribly in a condescending way I would have traveled further for better service. I brought my dog and felt pressured into getting things I knew were irrelevant. Dr. Sheffield barged into the room my dog and I were waiting in and literally did not even give a warm welcome or at LEAST introduce himself!! He walked in with a face that says " I hate my job!" And gave off an uncomfortable aura! I was told the exam which cost 37 dollars would include an examination of skin, teeth, ears, and eyes. The doctor absolutely did nothing but went straight for my dogs anal glands, stuck a thermometer and swab it and said "I need to run tests on this" Mind you, this is the first thing he had said to me since he has walked in. To make it worse, he literally put it in my face. Like really?!!! What is wrong with this doctor??! Needless to say, apparently I pissed him off because the nurse walked in and said the total was going to be 130. I asked for them not to run tests on the fecal because I did not have enough in my pocket at the moment. Just enough for an exam and a flea pill. She then informed the Dr. Which didn't want to come back in the room. I had to ask "Is the doctor going to come back and discuss the "exam" and any findings" As a pet owner I had concerns about skin problems areas and bumps. The nurse replied " why? do you have any questions?" In which I replied "yea, I have lots of questions" The Doctor came back and I knew he was pissed off I had asked they not run tests. It's not my fault they just assumed people are going to shell out cash especially if they are not informed about the costs of things first. I asked about a raised bump and the doctor heartlessly said that its cancer. "Your dog has cancer and that scaly thing on his elbow is like callous that we get on our elbows". He literally told me my dog had cancer in a nonchalant heartless way! Who says things like that in such a careless way?! C'mon I know this guy is a doctor for animals but he had to have some kind of training on how to deliver things like that! Now I'm not only pissed I'm worried! To make things worse he kept mentioning how my dog needed so and so but its not in my budget. I felt this was his way to throw it in my face in such a condescending way. At that point I'm so livid and I want to tell this doctor off but I'm just thinking about getting out of there as soon as possible. Needless to say I was charged for a pill they shoved down my dogs throat which they said would help with his upset stomach which AGAIN they did not tell me the price of. I was also charged a disposable fee of the swab they tossed out after politely asking they do not run any tests. This " Dr. " and his "staff" need a reality check and to be schooled on how to deal with patients from different backgrounds or he just needs to give up practicing and find out what his true calling in life is because from the experience he put me and my dog through, it definitely is NOT veterinary practice! Read Less

I have brought my dog here twice. The first time the dr was very UNfriendly, he did not even say hi or introduce himself and acted impatient when I was asking questions concerning my dog. I thought maybe he was having a bad day so I went back a second time about 6 months later and he was very unprofessional and rude yet again! I excitedly told him we were going to be adopting a second dog and he said to me, "how would you like it if your husband brought home another woman!" And then walked out of the room!!! I was shocked he would say something like that. I will never ever go back there again. Extremely rude man. Read Less

I came in a couple weeks ago with my elderly dog snickers who was having urinary issues. I have been to several other vets and no one could seem to figure out the problem, as soon as Dr. Sheffield examined him he knew what was wrong right away and with the proper medication and treatment he is his energetic self again with no issues!!! Dr. Sheffield saved my dog and I will always be very thankful for this! He really is an amazing veterinarian!!!!!! Read Less

I can't say enough good things about Dr. Sheffield and his practice. Another vet botched our cat's surgery and not only did Dr. Sheffield take us in an emergency immediately (even though we had never been there before), but he fixed him up perfectly and made sure his surgery healed correctly. Wonderful staff and we're grateful to have found him! Read Less

I have been to several doctors for my cat lossing her hair never solving the problem! I Found AA Animal clinic and figured I would give them a try. Dr. Sheffield was very detailed in examining my cat. It turned out that she had a skin infection after one visit my cat has her hair back!! I recommend this doctor that is in need of a vet! He knows his stuff and the staff is great too!!! Read Less

I have been to several dotors for skin issues with my dog with no real help! I went tot Dr. SHeffield and after my first visit my dogs skin started getting better and now it is totally healed! I recommend this doctor to anyone that needs a vet he definetly knows his stuff!! Read Less

I started going there when my guinea pig got an eye infection. The price was reasonable. now I bring my cat and dog there too. the vet is slightly impersonable, but he's not there for me, he's there for my pets, and if they like him, I like him. Read Less

Staff and Dr. very knowledgable on bunnies. Dr. may seem abrupt at times, but he tells it like it is. Prices seem expensive when you're in there, but comparing, he is right up there in what a "GOOD" vet should cost. That way you know the animal is getting the care it needs. After getting my bunnies right before Christmas, they've been treated twice because of neglect from the pet store and then from one eating something he shouldn't have. Once the Dr. saw and treated my bunnies, they act like normal bunnies should act, Happy and Healthy. I just brought them home from being neutered there, and so far everything has gone very well! He even called after hours to make sure that I don't let them move around too much so that they don't rupture anything. His staff is extremely helpful, nice and knowledgable. One even brought in hay/food from her house so that they would have what they needed during their stay. She also let me know I could call with any personal questions that I might have regarding the rabbits at anytime. I would recommend this vet to anyone, especially bunny lovers! Read Less

he turned away a snake bite vicitim becuz the owner didnt have $3000 so another customer offerred to pay and the fee was dropped to $2000. when i brought my unconscios dog in for a broken leg he wouldnt let him in wiwthout a $1000 deposit. he just doesnt care. Read Less

We took our Sugar Glider to this doctor because she was VERY sick. My daughter in tears the vet asked us to pay $800 - $900 for xrays and (a word it won't let me write here) work. I informed him I would do it in a heartbeat if I did have it. Then he says I will give her antibiotics and calcium shots ($226 - which was he diagnoses: her calcium was way to low from not getting any direct sunlight) if we PROMISED to follow his instructions exactly with his home treatment plan. Never once did he say ""this might not work or we can TRY this"". She stopped breathing in my daughters hands 5 hours later. Very distraught I ran her back to the vet (she died in route) where he didn't even come out to console or even try to explain the possibilities of her death to us. I suppose he thought his job was done. When returning home I researched extensively to find that you should NEVER EVER put a Sugar Glider in direct sunlight. This can blind them. I told him that I had never read this anywhere. He treated me as if I was just ill informed and should have researched better. Research is complete, he was wrong and was unbelievably uncaring. I am not naive.. I didn't believe she would make it however he gave undoubtful hope that she would survive to my daughter and myself. If he had just once said I can't know FOR SURE until the I do (a word it won't let me write here) work or take an xray....we would have at the very least gone for a second opinion. Read Less