I had to rush my cat to the vet in the evening of February 12th, as I wasn't aware but he had crystals and was blocked from urinating.. The asst. Derek was very helpful and caring .. Unfortunately the bill was extremely high, but they kept my cat and allowed me to visit as often as I wanted.. and daily I would check on him to make sure the blood was clearing from his bladder, The doctor wouldn't let me take him home until the bladder was completely clear of blood. And because of the cost of this whole medical procedure, the doctor did not charge me additional for the extra days my cat stayed. I am thankful for Derek and the Doctors support and working with me with my kitty. I brought him home lastnight after 6 days in the Hospital and he is slowly adjusting back to his life. Thanks for all your help ! Read Less

If I could leave 0 stars I would. My dog has been vomiting all day and is unable to eat, yet they refuse to give her medication without an xray and blood work. She also gets anxiety from fireworks and they refused to help with that. Totally unbelievable. They refused to tell me how much they charge for services and made me pay $100 consultation fee for nothing. Oh and if you're wondering xray+ bloodwork is $949, they wouldn't tell me this. I'm a pharmacist and I do everything I can to provide patients with cheaper alternatives. You swear an oath when you graduate veterinary school " I will strive to promote animal health and welfare, relieve animal suffering, protect the health of the public and environment, and advance comparative medical knowledge." You are a disgrace to your profession. Please don't fill their pockets! Read Less

We came in a few weeks ago after my big boy Teddy swallowed a beef foreshank knuckle bone. Most of our interaction was with the vet tech, Matt, who made the whole experience as good as it could have been. 5 stars for Matt. Matt was warm and loving with Teddy as if he was his own, which made me feel much better about sending him to the back for X-rays and examination. Matt did an excellent job of communicating everything that was happening with me from the tests that were going to be needed to the potential need for a sedative for my boy in order to take x rays. He was compassionate and kind in a time when I was really worried for my boy. The costs and fees here are expensive but clearly communicated and explained, and the cost is something that is partly the nature of an ER office. Unfortunately, I can't say I cared for the Dr, who was coarse and rather rushed to suggest a serious surgery. However,  I can understand how as an ER vet one probably has to harden themselves a bit in order to deal with the array of sad cases that probably come in. The sedative that was used on my boy for the x Ray appeared to be way too to strong- 12 hours later he could barely walk and was loopy and disoriented as if he had just been sedated. 16 hours later he was just starting to move normally again. I wasn't pleased about this, particularly when my regular vet took follow up x rays with two female techs (mention this because my boy is heavy) and zero sedation the next day. But I can understand that since the ER vet is not my regular vet extra precautions were likely taken. Once Teddy had been examined Matt set him up with a pillow and some blankets to make him comfortable and keep him under supervision for a few hours. I was invited to sit with Teddy for a bit and Matt's reassurances gave me the peace of mind to go home for a bit while Teddy was out from the sedative. When I came back Ted had woken up was sleepily sitting at the front desk with Matt, which made me feel like Ted was well watched over while I was gone. When I took Teddy home later that night Matt helped me lift him into my truck (Teddy was still heavily feeling the effects of the sedative and couldn't climb in on his own).  Overall, while I wouldn't make this my primary vet, the office serves its purpose as a resource for emergencies when your primary vet isn't available and provides necessary medical care where it is needed. Big thanks to Matt for going above and beyond for my boy! Read Less

I strongly advise against taking your pet to this clinic. We took our dog in for a split dew claw last evening and we suspect she was given a heavy sedative without our consent. I'll elaborate on why we suspect this in a moment. Briefly, after handing our dog over to the staff and waiting for about 5 minutes we were asked verbally if it would be ok to sedate our dog. We said no as this seemed totally unnecessary. Approximately 20 minutes later (during which there seemed to be mass confusion among the staff, at least from what we overheard in the lobby) our happy, healthy, and hyper three-year-old German Shepherd returned to us glassy eyed and barely able to stand or walk. We returned home and her condition worsened to the point that she was unable to stand or move under her own power and her breathing was extremely shallow. We were so concerned about her well-being that we took her to a different 24 hour clinic. After a brief consult the veterinarian at the second clinic administered two anti-sedatives (atipamezole and naloxone), and five minutes later our dog was her usual happy and energetic self. Thus we strongly suspect that she sedated without our consent. (of course the staff at AEC denies this as any sane vet would have the owners sign a consent form before administering sedation, but that rule doesn't seem to apply here). The only other plausible explanation we can offer is that our dog was so brutalized while receiving treatment (for what was ultimately a very minor injury) that she was in complete shock.The gentleman working the front desk was respectful and professional but the remaining staff was very curt and disheveled (several staff members looked like they hadn't seen a shower in some time, and the vet we briefly spoke was curt and looked like a somehow more unkempt version of Mike Leach). Ultimately, for a 20 minute visit, we were charged $237 for a consult, nail trim (seriously?), and "biohazard disposal fee". Follow up treatment at the second clinic to help reverse whatever the hell these guys did to our dog cost an additional $350. I'll never take an animal to this clinic again, and I strongly advise all pet owners to avoid this establishment at all costs! Read Less

My puppy Bella broke her arm on Saturday night 10/6/18, my neighbor googled Animal hospitals and she found these amazing people ...From the minute I walked in the owner took total control of the situation ...He and the nurse Matt both came out to the waiting room, Matt gently took Bella from my arms and took her in to see the doctor , the owner sat with me and explained what was taking place and calmed me down ...She ended up needing surgery and I ended up making a beautiful circle of friends.This is not only a hospital, it's a family waiting to be there at your time of need..from the owner, his wife , the nurse, the doctor , the surgeon and his tech all amazing , loving and best of all talented in what they do...Bella is recouping in the loving arms of Matt.If I could give them 10 stars I would .  Thank you for all the love you guys gave us...come here and you and your furry love are in the best of care. Read Less

Excellent place and people! Took my dog there after she started bleeding for no reason and they took care of her immediately. It's just very convenient to have an emergency clinic open after hours and they did a very nice job. Will definitely recommend them to anyone. Happy to have my puppy back like nothing happened! Read Less

We had a gatherjnt to celebrate Father’s Day with family and brought my dog with me. He ended up swallowing a bone left on the ground and we had to rush him to this clinic that was the closest available. Very good people, they tested us very kindly and professionally, and took very good care of my dog. I’m really grateful! Read Less

We had a gathering to celebrate Father's Day with family and brought my dog with me. He ended up swallowing a bone left on the ground and we had to rush him to this clinic that was the closest available. Very good people, and they treated us very kindly and professionally, and took very good care of my dog. I'm very grateful! Read Less

Recently a neighbor had a sick animal. They brought them here. Thet shook them down for money. The dog is in shock and bleeding from an injury and the doctor refuses to touch him til their credit card payment comes throughm they charge over $3k, then kick the dog out and he ends up dying at another vets office. This is a hack shop and should be shut down. If you love your animal DO NOT BRING THEM HERE! Read Less

More worried about money than the animal. I brought a stray cat that was hit by a car there. The guy receptionist, hit on my mom for the 90 minutes we were there. Unfortunately the kitty was very mangled with broken bones and internal injuries. We chose to humanely put her out of her misery. The vet never checked for a microchip. ( which should be standard procedure). We took the cat home. Luckily we found out a neighbor owned the cat and we could return her to him. The neighbor called this place to complain as well. If you have issues with a pet after hours. I recommend, coral spring animal hospital. Read Less

Do not trust this place. Brought in my dog for stitches and she ended up dying on the operating table, not from her injury but from”respiratory/heart failure”.. she was a perfectly healthy dog. And on top of that we still got charged over $2,000. I should have drove somewhere else or even waited until the morning and she would still be alive. Read Less

I write this bearing in mind that nobody has a great experience in mind when it comes to putting their pet down.  My first dog was put to sleep by his veterinarian, and I wish my second dog had that same chance. But on a Sunday morning, a long holiday weekend, this is where I needed to go. First off, I felt that everything said was completely contrived. I felt that the vet and assistant weren't the most sensitive to our feelings, though the vet did try. He just didn't have "it." The assistant was waving forms at us and asking us to look at prices, sign here and there, and give us a credit card, while we just tried to hold Bella for the last time. There wasn't an ounce of sensitivity in his voice. Though it had to be done, the price is outrageous. The sedation and what was used to put her down is one thing, but they tackled on an extra $100 just to look at her and determine that she'd need to be put down. Talk about making an already awful time worse. Read Less

Please visit the Florida Department of Business and Professional Regulation and search for Stacy Furgang to view her multiple veterinarian license complaints and cases which resulted in her veterinary license being suspended/placed on probation and her being fined by the State of Florida for negligence which resulted in the deaths of numerous pets. You can request to view further details regarding these case/information by placing a records request; it's a very simple and headache free step. Please beware and educate yourself on other veterinary options before taking your pet to her for treatment; especially in an emergency situation. As of April 20, 2018, she is currently on probation again as ordered by the State of Florida. Read Less

They were great. We had an accident with our dog when her leash got caught in my husband's car's wheel when he started the car and my kids were bring Sophi inside. I don't really even understand how it happened but it was so scary to see her so scared, shaking, and vomiting that we rushed her here. They were very supportive and meticulous in checking her out and making sure she was fine and we are very grateful for that. Read Less

THE WORST PLACE TO BRING YOUR PETS!!! DONT DO IT PLEASE!!! litteraly the man would not see my dog if I did not pay first! I asked if there was some sort of payment plan I could do, since I am a student and I only have a part time job! He then TOLD ME "PAY AS YOU PLAY"!!! I was so desprit for my dog to get help and he was litterlay not going to see my dog without the money fist! Its $100 to see him and more for blood test and an x-ray. I went in after my french bulldog was shaking horrifically, and I could see his vains pulsing bad , so went at 7pm at night. ON TOP THAT before I went to this place. I drove all the way to west plam for thats were my normal vet is. waited 6 hours only for me to over hear veternaerian say its 6:30 and she wants to go home and not see anyone, so she comes in the room picks up my dog puts him on the floor just glances at him not touching him or anything ONLY FOR HER TO SAY HE HAS BACK PROBELMS AND WILL GIVE HIM PAIN MEDICINE! AND SUGGESTED THAT I GOT AN EMERGANCY CLINIC! in which I packed my shift and left. so I was in desprite need for some help from any one! and ended up here he showed no simpathy for him! the wost part was that I heard him slam my dog on the table mind you my dog is the most friendliest dog ever! ONLY TO TELL ME IT'S NORMAL FOR DOGS TO SHAKE LIKE THAT!!! and that he needs no meds or nothing for the pain, which he seemed to be going through, because he said he did not need it. he did not care at all for him, I WOULD NOT RECOMMED THIS PLACE AT ALL!!! STAY AWAY!!! HE ONLY CARES ABOUT THE MONEY!!!! Read Less

Great place! We brought our cat in on Easter Sunday because she wasn't eating and overall wasn't herself. They were very warm and respectful to us because my wife and I were extremely upset. They helped Chloe and she is back to normal now. I don't wish an emergency on anyone but if you have one this is a great place to go. Read Less

Great service! My dog started vomiting after midnight and I didn’t know what to do at that time. I found them easily online, called them, and the guy that took my call gave me specific instructions so I got there in no time. They took immediate and good care of my dog, treated me with kindness and respect, and I am very grateful for their help and being there when we needed them. Read Less

My mom and I brought in a cat that someone had hit with a car, they just left it on the side of the road. As soon as you go into this so called animal clinic they shake you down by asking for your credit card. The front desk person ( male) was hitting on my mother the whole time we were in there. Very unprofessional. They worked this poor kitty up and unfortunately he had a grave prognosis. We decided put him to sleep so he didnt have to suffer anymore.  $900 later, for a cat we didnt even own. They NEVER checked the cat for a microchip which is standard procedure. After we put the cat to sleep the guy recptionist continued to say inappropriate comments to my mother. We were so upset about the cst that our heads were spinning. The owner should reconsider his employment there. The vet was nice but they are pressured to charge for everything and order tests that really are not necessary.  I have worked in the animal field formany years as well as the human medical field. AVOID THIS PLACE, YOU GET SHOOK DOWN AT THE DOOR AND THEY ARE UNPROFESSIONAL. WATCH OUT FOR THE GUY RECEPTIONIST HE LIKES TO HIT ON UNSUSPECTING WOMEN AS THEY ARE GRIEVING OVER A HURT ANIMAL.We took the cat home and buried him. Turns out as we were walking our dog we met up with a neighbor that was looking for his cat and it turned out he owned the cat that we had PTS. If the animal clinic had checked his microchip the owner could have been notified initially. I only gave it a one star because yelp doesnt let you write a review without choosing a star rating Read Less

Over $1000.00 for x-rays and blood work... Rip off doesn't even begin to express how I feel... Where do they come up with pricing??? I bet after the x-ray and blood work they're going to have another bill for God knows what. Long story short the girl said that the Emergency Vets charge triple the price because it's the ER... Read Less

Worst shakedown scam artists ever...AVOID AT ALL COSTS !!!!  No Vet on premises , they basicly stall you by running unnecessary tests while demanding credit card payment info while your pet is dieing in their crappy waiting room ...DONT GO THERE TOTAL SHIESTERS !!!## Read Less

This place is a joke. They rape you just to put your cat down. The doctor is the definition of a quack. He literally lost his marbles and threw a tantrum when I called him out on over charging me all the while my poor Cat who got run over by a car was in this shitty stressful environment. They are incompetent fools Read Less

Our dog was hit by car and we brought her here. Unfortunately, she did not make it but I have no words to express the gratitude for the doctor and nurse that went above and beyond for us. She was 14 and we had had her since she was a puppy. The doctor was honest and compassionate which helped us understand the depth of the situation. Thank you. Read Less

Excellent care and excellent people. We took our dog here the night before Christmas after he managed to eat a bag of chocolate we had for the kids. The staff was fast and hands on assuring us every step of the way. Macy is doing just fine now. Thanks for being there. Read Less

Stay as far away from this place. Went in on emergency to get my dog checked for bites from another dog. Quoted us at almost $1K! From the get go we could tell that they have no respect for people much less animals. It was all about the money. They kept trying to “sell us” the services. We waited it out another day and went to our vet, he told us the medication they prescribed cost no more than $20 dollars and they charged us almost $400. Not only was it a rip-off but they were suggesting unnecessary procedures to our dog. We will never step foot in this place again. Read Less

Brought my sick pet in for emergency treatment! The poor dog couldn't get out of there fast enough! She kept squirming and trying to get out of my arms. Very unsettled and so unlike her! Thankfully her condition was not life-threatening! Refused treatment for a couple of other reasons, one being that they were closing soon and could not adequately support my dogs care! A blessing in disguise! I took her to Callusa  medical center in Boca, world of difference. My dog was so happy there, so well-behaved, so at ease, and the treatment was amazing. Read Less

AVOID AT ALL COSTS. Take your animal to LeadER in Cooper CityDr. Peggy Carlow should have any licensing and permission to practice on animals taken away from her. My dog was hit by a car and my roommate chose to take her here. We were immediately seen since we were the only ones there. They have no bedside manner. The first thing the nurse ( who has no people skills) says is " broken jaw". No I'm sorry or anything. I get it, you have to triage your patients, but compassion also comes with the job. They told us it would be a few hours before they could tell us more. So we awaited their phone call. About 5 hours later I gave them a call for any updates. They said they had another patient come in and that they hadn't gotten to my dog yet. Once again I understood because triage, but I was also concerned that my dog had been sitting in a kennel for 5 hours bleeding without any care. They told me that they'd call me back in 45 minutes with X-rays and any additional costs. I missed their call and called them back and said my roommate was on the way back to get the dog. When we got there , we were immediately slammed with a $400 bill ( after we just paid over $2000). The bill read: $60 for medication $75 for some other medication and $260 for bandaging her paws. I was upset, not only had my dog ( we all know dogs are like children) was hit by a car, but $260 for bandages that probably cost about $4. This was them trying to be scam artists. I told the nurse this was absurd and she said " I don't make the prices so you'll have to pay". I asked to talk to the dr and this is where it all went south. I told the dr that $260 for bandages is absurd and her response was " we told you there were additional costs and YOU SHOULD KNOW". There's a difference between saying there's additional costs and there's a $400 bill waiting for you. They did not give us time to prepare for that and $260 for bandages is absurd. She started going in on what she did and I was in the wrong for interrupting her and saying I'm not interested in hearing what you did I want my dog back and I'm not paying for the bandages. This is when she started yelling at me saying things like "I'm tired and I've been working on your dog all night and you don't care about me" and 1. You work in overnight animal care, if you're tired, work somewhere that has normal 9-5 hours, 2. My dog was in a kennel for about 4 hours while you worked on someone else's dog. My roommate had me be quiet and calm down because I was emotional and sad, and when my roommate asked what she did the dr said " I'm not going to tell you any more because she is rude" and then said " we're just going to take the bandages off an not charge you and let her go as is" I walked out and my roommate handled the rest and that's when she said since we can't afford anything and that were rude that she wants to talk about euthanizing my dog. My roommate interrupted her and said that she came up with three different treatment plans, why now after she's upset with me is she introducting euthanasia? This worries me that if something were to happen with another patient that she would react out of emotions and not professionalism and murder someone else's pet. We took Grace to LeadER in Cooper City and they are AMAZING. Also the bandage bill at LeadER is $21.85. Quite a difference from $260. Read Less

This place is and absolute DISGRACE!!! Came in for an emergency visit in the middle of the night. My dog was having trouble breathing. Wasn't sure if it was an allergic reaction, heat exhaustion or maybe something she had stuck in her throat. We were the ONLY people there. It took them about 20 min before they even looked at my dog. They had to make sure they had their measly $100 emergency fee paid up front, before they could even input my info in the computer system. I gave the receptionist my debit and told her to charge whatever she needed so my dog can be seen. I don't know maybe they were worried that i would grab my 50lb dog and run out of the office without paying after the exam. Who knows. They said they were going to give her Benadryl and anti inflammatory. Ok make sense. If it's an allergic reaction the benadryl will help and so will the anti inflammatory. Sure sounds good. Problem #1: They didn't let us in the room when they took my dog. (Red flag!) They never checked her mouth, gums  or throat. (Good thing I had). How do I know that they even did what they said, or even injected her with the correct medication and a clean needle. (They didn't even care to check her mouth) I offered to hold her mouth open for them. It's the middle of the night, people are tired and clearly annoyed that we are there. Bad combination and recipe for disaster. People DO make mistakes. Especially when they are agitated. I should just have faith in a unprofessional receptionist who can't keep her emotions together, who I've never met before and pray that you don't mess up or trust that you aren't a complete idiot. (Which I will get to later). Ok. I guess I have no choice. My dog can't breathe. Just Injected her. Then she came back with a written estimate for $1000.00 for X-rays bloodwork and more medications. Ok I agreed with the X-rays, but why are we putting her on more meds before we even know what the problem is? You already gave her benedryl and an anti inflammatory. Why are we putting her on multiple antibiotics if we don't even know if she needs them yet. Then they tried to get us to pay for all of the items on the list before they would do anything. (Another red flag). I suggested that we start with the X-rays and see what my dog actually needed as opposed to just guessing and giving her unnecessary medication. I did explain that the cost of whatever treatment needed was not and issue. I will pay the bill for whatever treatment/ meds were ACTUALLY done. What if the 1st test eliminates the need for the rest of the testing and medication altogether. What if she's choking on something? They still haven't looked in her mouth. The rude receptionist didn't like that very much and of course the attitude got worse. As if I was going to be intimidated by her. I have 15 years of medical experience and was able to immediately detect that more than half of the items on the list were unnecessary unless option 1, 2 and 3 failed. Do these people actually have any medical knowledge or was this a guessing game to them. And what were they going to do reverse the debit transaction if my dog didn't need everything they were suggesting? Why don't you just pay for what you actually get done at the end of the visit? It's common sense. They didn't care they wanted to perform every possible test and needed to charge me for it before they would do anything. Not to mention at this point they still haven't checked the dogs mouth. Which is STEP ONE! This obviously made me question whether they even knew what they were doing. How about you look at the dog first. It might actually point you in the direction you are looking for. I told the nasty receptionist by the name of Alison to bill me out for the shots after I had already paid the exam fee of course,  and that I was going to take my dog somewhere else. Then she came back and told me I had to sign the $1000.00 estimate that she gave me. Wait..... you want me to sign and estimate that I just refused services for???! Why so that you can bill it out to my debit card after I leave? Yeah I don't think so. Then she tried to get my husband to sign it. Sorry we weren't born yesterday. I'm not obligated by law to sign it. It wasn't even a form stating that we were refusing service to cover their ass. (Which I could understand). It was the actual estimate for services. After I refused she told me that I HAD to sign it. I couldn't believe how dumb this girl was. I told her that I didn't have to do anything and that I wasn't going to sign it. The reason why I left is not because of the $1000.00 SCAM they tried to pull, but because they were morons and didn't want them touching my dog. This place is joke. I don't even know how they are in business. So glad I trusted my gut and left. It could have been a total disaster. Ended up finding another practice and they were able to find the problem immediately without 3 different antibiotics and without any X-rays and unnecessary testing. Read Less

I took my cat Sammy to this clinic after noticing that he had not used the litter box for almost two days. That had never happened before and I thought maybe it would get better by itself. By Saturday night he was very calm, not moving but in pain. I decided not to wait anymore and took him to the clinic that my doctor's voice mail recommended in his phone. The doctor was very kind and after all tests were done he told me Sammy was having a blockage and needed to be unblocked. I left him on their care for the procedure and by Monday morning when I picked him up he was my baby again. I am very grateful and strongly recommend this hospital. Read Less

STAY AWAY !!! Charged us 100.00. for taking our dogs temperature. Showed absolutely no compassion. Only how are we going to pay over 1500.00 estimate. Dog was having seziures. Went to another emergency vet. on Oakland Pk off I 95. They imediatly took her in thier arms to care for her. The first place had us put her on a table and walked away. Read Less

This clinic doesn't even deserve a star! They should be put out of business, for the way they treat people in desperate need of help for their baby, because our animals are our babies not dollar signs for non caring vetnanariams just desperate for money! I rushed my poor baby in after she ate about 60 pieces of sugar free gum, not knowing if the ingredients were toxic or not? It was about 11 at night and they were the closes 24 hour "vet" in the area, sadly I had no choice. The front desk lady wouldn't bring my baby back to be seen until I called poison control, you would think that would be their job, and we then had to beg to see the actual "vet" for questions we were in desperate need of. Poison control had us on hold for over 15 minutes and we we're getting more frightened as time went on, knowing xylitol an ingredient in sugar free gum is poisones and can be deadly for dogs! The "vet" DID NOTHING, walked away as we stood in the filthy smelly waiting room hopeless. As we continued begging for some sort of help, afraid that time could be against us, they actually got annoyed of us, they no longer wanted us in the room begging for help, that we had to leave! Knowing that we had no where else to go, deer in headlights we had to leave without any help and still on hold with poison control. How could they be so heartless????? I was shocked, disgusted, hurt, they could turn away a defenseless animal. We left still on the phone with poison control. Thank God our baby ended up fine, but what if she didn't, WHAT IF?? Our baby would have died because they refused to see her. Shame on them! One star, only because zero stars aren't available! -God Bless + Read Less

I wish I could give less than one! This place is a complete nightmare. My pup got in a fight with a stray cat and lost. She had a huge scratch on her chest. My husband and I live around the corner from this place and took her there. When we got there the staff seemed genuinely concerned about our pups welfare. The vet came in and looked at her and said that she needed to have a device inserted to drain fluid if the cut got infected. He even went as far as to insinuate that our dogs cut looks like it was done by a knife! Wtf! He then proceed to leave the room, the same vet tech that seemed so caring did a 180! She put down a piece of paper saying that there was a $1000 fee. We were totally shocked and scared and didn't know what to do. My husband immediately left the room and called our regular vet. Dr Posner (who is the best!) and he told us to bring our dog to him on a Sunday morning when his office was closed! This place is a complete rip off and it's not right to take advantage of helpless scared animal parents!!!! Shame on you guys!! Read Less

TERRIBLE OFFICE. Tried to charge us $1,400 for a small cut on my dogs leg. I had a bad feeling when I walked in and overheard the Dr telling his staff to charge more for a certain procedure she had been discussing on the phone with a patient. They didn't offer us any advice or to clean the wound at all, since we declined their big bill of unnecessary treatment. VET has no compassion or love for animals WHATSOEVER. All about the money. Please visit another office and don't waste your time or money here. Sad that he can even practice. Read Less

If there was a way to post a review without giving a star, I would. However, I want to stress that it's an overrating to give this Clinic even one star. They are all about the money they can extract from anyone who is unfortunate enough to end up in their facility looking for help for their pet. I took a 2 1/2 hour flight into Ft. Lauderdale with my 14 yr old Yorkie. Prior to the flight I gave my dog a light sedative from my vet at home. As we were boarding the plane I noticed that my yorkie started to pant heavily. I thought he would settle down after the sedative took affect; however, his panting worsened. Midway through the flight he started to gasp for air and continued even after deplaning. I was desperate to find help for my dog and had to go directly from the airport to an animal clinic. It was after hours so I went to the Animal Emergency Clinic of Deerfield Beach. My dog was coughing and gasping for air. After tests and spending the night in their care and in an oxygen chamber, my dog seemed worse than he was when I brought him in the night before. The total charge was $1,897.94 for NO change in his condition. I immediately took my dog to another Veterinary Clinic. My dog by that point was in a considerably desperate state and very much in distress. That vet diagnosed the problem right away, administered various injections and within an hour my dog was significantly better and his condition continued to improve... all at a fraction of the cost of the Animal Emergency Clinic. So there was a $1,897.94 charge from the Animal Emergency Clinic and no change in my dogs condition. I will dispute the charges. I would NOT recommend the Animal Emergency Clinic!!! Read Less

I am only giving this place one star because I have to give a star in order to leave this review. The absolute worst animal hospital around. My mothers dog had a seizure last night and another gentleman was putting his cat down. The employee there said looks like it's going to be a long night, as if she was being inconvenienced. On top of that my mom rushed out in such a frantic she forgot her wallet. My dad said I'll run back to the house to get it (.5 miles away), they refused to take our dog. Last time I checked, you pay at the end of your visit. The worst place and I will make sure I make this known. Read Less

READ YOUR BILL before you sign! Even if you speak clearly they will charge you for more than you agree to. They will not do the right thing after. I would not go back here if it was the last vet in Broward County. Read Less

Worst vet I have ever been to. If only "0" stars was an option. The Dr was arrogant and rude. Took 2 steps into the room and started yelling at us for not giving our dog the proper dosage of pain medication, without even looking at her or asking for a proper history. He made the assumption that he knew what was wrong without even looking at her. I had to ask him to evaluate her. The icing on the cake was when I heard the Dr and his technician talking negatively about my husband and I. We apparently insulted him because we didn't agree with his assessment. Also, there were bugs crawling in the waiting room. Don't waste your time or money. Read Less

STAY AWAY!!! Took my dog there for a cough. We were concerned she had something in her throat. After expressing concern about sedating her for X-rays, we were reassured that they would give her the most mild sedative possible. 1 hour and $1100 later, my wife burst into tears at the sight of our dog. She was not walk for 24 hours. They showed zero compassion and when we asked questions regarding the procedure and follow-up, they treated us as if we were idiots who were wasting their time. I have never dealt with a staff that was so incompetent and rude before in my life.After learning they didn't return my dog's harness, my wife spoke to Jay at the front. He was condescending and said it could take up to 2 weeks to mail it to us. I CANT SAY ENOUGH ABOUT HOW I WOULD NOT RECOMMEND THEM.UPDATE- A little more than two weeks after my yelp review... Which is almost 4 weeks after our initial visit - the clinic still has not mailed us back our dog's harness. I just called in to inquire about the status of this, and I was dealt with by one of the most condescending and arrogant people that I have ever spoken to. I was literally told that if I lived in the same city and I owned a car that I should drive in and pick it up myself. The gentleman who answered the phone would not give me his name and pretended to have an emergency call to avoid speaking to me. I cannot stress enough how terrible our experience has been with these people. Read Less

Don't waste your time or money!!! We noticed our dog had a inflamed anal gland never happened before! It was around 7 p.m my vets closed .. Went to this vet walked in guy behind the desk stands up and says "oh that looks bad" He is gonna need surgery! What!!! I said like what do you think it will cost. He said $600.00 right off the top. We left and felt better to wait until morning for our vet and different opinion ...We went home put warm gauze compression on it... Ten minutes later it burst and drained. Went to vet next morning dog was great...No antibiotics, No surgery he is great! Cost $50.00 not $600.00 Sad that vets try to take advantage of people I used my common sense and left thank god.... but wow how horrible to take advantage of people that love their animals. This place is the worst! Judging by the other reviews I am not the only one.... Read Less

Exemplary Service and Care provided by Dr. Chiaro. Very Clean office and facilities. The Owner Rodolpho was hands on and went above and beyond the call of duty when i had asked for our records 2 months later to go for another opinion when our regular could not could not correct my cats problem. He insisted on rechecking. My cat at practically no cost, and found a solution. "This place Cares" All I can say is Thanks. Read Less

Took my golden doodle there with a minor emergency. Very rude, unprofessional, patronizing attitude from both the vet and his assistant. I walked out when I realized they only wanted money. The office is very dirty. Should not be in business. Do not go to this place EVER. Read Less

THIS PLACE IS HORRIBLE!!!! Do not take your pet here. Rude and no compassion at ALL!!!! I feel taken advantage of and now I'm riddled with guilt. I had to put my poor dog to sleep on hi diagnosis. They want money and set you up for more procedures for more money. This is the worst place. PLEASE AVOID!!!!!!!!!!! Read Less

Just a disturbingly sad place. ABSOLUTELY DISGUSTING HEARTED PEOPLE HERE NO COMPASSION WHAT SO EVER FOR ANIMALS COMING INTO THIER CARE. DON'T GO HERE. I'M NEW TO THE AREA SO I HADN'T KNOWN BETTER SADLY. HORRIBLE doctors here. I wish I could give negative numbers. $70 before even seeing your dog. Although the staff was friendly, even as she seemed money hungry as well. But we all know, as do they, that money is hardly any issue when it comes to our furr babies. I don't remember the doctors name but she was very rude. Took my baby in because he hadn't gone to the bathroom in 40 hours and wasn't feeling normal (pet owners know thier pets), so without even examining him, she wrote up a case that involved my dog needing an x-ray (possibly understandable), to be sedated (completely unnecessary my dog was hardly moving in the first place from the lack of comfort) which has lasted until today (5:30 pm) when we went last night/early morning the day before, blood work (we told her he had just got blood work done at the vet where we used to live 3 days ago) and anal glands, all coming up to $650.00! They're a scam and need to be shut down aside from charged for being the reason of a horrible practice. Just disturbingly sad. Read Less

DO NOT TAKE YOUR PET HERE!!! I give it 0 stars, but I have to put one. I brought my 12 year old dog in and they immediately took him back and said the doctor is writing up a quote before talking to me or examining him! He said he needed surgery immediately and was very RUDE. All they want is money. After getting in an altercation with him, I took my dog and left. I brought him to my vet and all he needed was medication. If I let this person, he should not be a doctor, perform surgery, my dog would most likely be dead.  This place should be closed down. It breaks my heart to think animals are being treated here. Do not go to this place.,,Please Read Less

To BAD THERES NO O STARS.   Disgusting. The place is not clean as in the other review. cat/dog hair everywhere and a band -aid with blood on floor. Walk-in 70$ before you even start. The doctor comes in looking at you,  first to see how much she can rip you off. Was not compassionate to my puppy. And comes back with making extra procedures and giving me ointment. When she knows the puppy is fine. My fault I didn't like her, I should off walked out. However I'm new and was afraid and confused for my new puppy. Who got hit by a ball in the eye. Took advantage of the situation.  This place should be closed its a scam. I must write down the bill description. So that you can understand. Emergency visit=70$ Biohazard waste=15$ (what is that) Fluorescein Eye stain 65$ Ne-Poly opth ointment 3.5g (which is the size of my pinky *80$TREATMENT ROOM SUPPLIES 70$ (THERE WERE NO SUPPLIES USED) DISGUSTING TO RIP OFF PEOPLE FOR NO REASON. BUT WHAT I CAN ASSURE THEM, I HOPE THEY READ THIS. NOTHING EVER COMES GOOD OUT OF STEALING MONEY FROM OTHERS!!! YOU SHOULD BE ASHAMED pretending to helping animals-- NOT. Read Less

I took my Golden Retriever to this clinic as I was serious concerned about his health after he ate a ton of chocolate. It was a very stressful and scary time I was treated with compassion and kindness. The vets and staff were very considerate and went out of their way to honor our requests. They are very loving they really do care about your animals. Read Less

Animal behavior by the phone person and staff whom are rude and very unprofessional , According to the other negative reviews, this seems customary Spoke to a James who hung up the phone because I asked to speak to a Technician or dr. regarding an emergency situation with our dog. He sounded like he was not capable of giving an educated answer and clearly by his actions he was not capable of even holding a phone. I tried several times to call back and he would continually hang up. This is not hospital for animals, the only animals in this place are the Orangutans answering the phones. This place is definitely going out of business !!!!!Read Less

If you care about your animal Please listen and do not take them to this vet . Besides the fact that it's not a clean place the vet totally misdiagnosed my cat she looked at him and walked away no diagnosis no exam and she said he could still see and I left when I noticed she didn't seem to care about him and wanted 1300.00 upfront without a diagnosis I left went to Coral Springs animal hospital they diagnosith a stroke and he was in fact blind . The vet at the Deerfield animal emergency is not good and she actually charged us for an emergency exam when she did absolutely nothing !!! The facility is dirty and the exam room is dirty also . It's run down and the staff is very rude . There are a lot of different emergency places to go to instead of this one.Read Less

Brought in my 16 year old dog, and they told me his condition would never get better and I should consider euthanizing. I then took him to another vet and they said he just has a back problem. They then prescribed him medicine and he's been 100% better. This is the worst vets office I've ever been to and they should be ashamed of themselves. Read Less

Its the second time we take taking Snoopy to this clinic. This time he swallowed a shoestring. The Dr and the staff were compassionate and caring. As soon as we walked in, they welcomed us warmly and they even remembered our names from last time. They are professionals and were very willing to help. Read Less

This place is TERRIBLE and focused only on MONEY. It takes a certain kind of personality and skill to work a 24 hr EMERGENCY facility. In general, pets present with acute illness and in need of extraordinary care.  In most cases people are relying on a 24 hr clinic out of a last resort . Both the pet and the owner are seeking support from the competent professionals on site.  I can tell you this was definitely NOT the case in my experience. I woke up at 4am on a sunday morning to find trails of blood and vomit all throughout my apartment. The amount of blood scared me as my dog is only 8 lbs and very small. I found her shaking in a corner, very weak, dehydrated with her fur matted in sweat vomit and blood. Being new to the area I googled 24 hr clinic and got this place. I called ahead to give a warning and confirm directions and was happy to hear the rep ask for my location so that they could be prepared for my arrival. However after following the wrong directions given to me by staff and finally finding the place on my own, no one was anywhere waiting for our arrival. Even as I got inside I had to ring a bell at the front desk to get someone to check us in. They gave me some paperwork to fill out,but did not take the dog back, then they asked me for the emergency consultation fee of $75, still didnt take the dog back. They then began asking me some history including shots and vaccines and yup you guessed it still didnt take her back. Just to paint a picture of the scene for you, there are 3 staff members sitting now behind the front desk spinning themselves in their chairs complaining of the need for coffee while im holding my dog in my lap with blood running out of her covering my clothes and blood running down my leg. I begin to scream and cry that someone needs to do something as my dog appeared to be getting worse. Finally a tech brings us to an exam room and the first thing he does is gives me the receipt for the $75 consult fee. He then takes vitals and continues questions and states the vet will be in shortly. The door swings open and i hear " this dog has not been spayed? and heartworm isnt up to date? this is unbelievable,  and you have a vet in your family,this is unexceptable" I tell her im not here for a lecture, I know what my dog needs and she is due to be spayed later this month.  Im here to determine why my dog is loosing massive amounts of blood!! She shakes her head reads a bit further through the record and states, this dog needs hospitalization and leaves the room.  Im screaming hello? and finally the tech comes back in with 2 new invoices 1 a high end($2200) and 1 a low end($1799) estimate. They explain to me that they need to run a bunch of tests and dont know what it is but that it is imperative to get her admitted so that they could get her rehydrated and monitor her. I tell them i definitely dont have that kind of money on me as i  ran out of my house at 4 am on a sunday. I asked if they could just get started and that I would run out to my bank transfer some funds and come back with the money. The tech explained they could not start ANYTHING until payment was received. I began sobbing as I felt stuck. The receptionist offered that i could apply for care share which is pet insurance. I quickly began the process but was denied. I began calling family and friends to try and apply for me. My sister agreed but had some error messages that locked her out of the application. when she called customer service for help they told her to call back around 11am EST as it was only 5am and the office werent open yet. The dog could be dead by that time. The dog continues to decompensate with blood everywhere and her fainting in my lap. Im pleading crying with the staff to do something. They state they cant do anything and that this is policy. I tell them this is unethical as a doctor of veterinary medicine. they were willing to watch a small puppy die in my arms over $1700 up front or paid after.  She asked how much $ i did have in my account right now. I had $627 and they left the room only to come back with a new invoice. They say that they will treat her as an outpatient in order to stabilize her to get her somewhere cheaper. The new estimate you ask? yup $627. I pay the money, they finally take the dog back only to have the tech come bring her back to me to hold 5 minutes later as she is " barking too much" in the cage?? By this time my sister who is a vet calls back and asks to speak with the staff. She then tells me to get the dog out of there and drive up to her an hour away. She showed me the breakdown of what they did and her prices vs. theirs. which was at least %70 higher. She also showed me the tests they wanted to do had nothing to do with the symptoms the dog was showing. Long story short, my sister gave her an IV and rehydrated her and she was on some antibiotics for a few days to clear up a bacteria infection in her stomach. Total cost even with overnight stay with IV meds: $250! Read Less

Do not ever go here not a trauma center go right to Coral Springs, my dog was attacked by my foster dog , they do not have facilities charged me 1000$ the vet did not take me in a room or come out to waiting room where they left me. N o bedside manner, and I'm a nurse and my husband a trauma surgeon,we don't run our practice like this ,no help no ambulance no assistance. And then had to go to Coral Springs emergency! Don't ever go here Read Less

My almost 15 year old shih tzu fell out of bed last week. She seemed to be okay for a few days. All of a sudden she started staggering, and could not stand or walk very well. I was very concerned and brought my dog in Sunday morning at 1:30 a.m. After spending more than $850 they told me her rear leg was sprained, and she has arthritis. They gave me medication to give her for the arthritis and since they sedated her to take the x-rays, they assured me she would sleep the night. Needless to say, my dog was very agitated the whole evening and the next day (Sunday) did not eat a thing! No cookie, no treat, nothing. I couldn't give her medicine. Monday morning I made an appointment with my vet. Within five minutes the vet diagnosed her with vestibular syndrome, a common balance issues with older, small dogs. Not a sprain in the back leg. $850 down the drain with wrong diagnosis and wrong medication. NEVER AGAIN! Read Less

Our dog got in an altercation with our next door neighbor's dog & sustained injuries. Due to the time of day when our regular vet had closed (Saturday after 5pm), we took our dog to the closest Animal Hospital as our dog was bleeding from his mouth due to losing one of his canine teeth (which we didn't know at the time) & we were unable to stop it. Also he was bitten by the other dog in his paw & could not walk on the right front leg.The visit seemed innocent enough, $70 for the exam where they took his temperature & listened to his heart. They told us he had a heart murmur & this was not good. They gave us a price sheet saying the charges would be between almost $1300 & 1900 to x-ray him & treat him. I thought that this was weird as don't they know what their prices are? When I complained that this was too expensive & they have to do better than that they told me that they could do the x-rays & find out what is wrong with him & for $724 which I agreed. I had to leave him there. They called back & told me that he has a break in his leg & he lost a canine tooth & if I wanted them to splint it & to stop the bleeding (this was hours after we dropped him off) it would be another $1554. I couldn't believe that they didn't stop his bleeding by then & told me that they wouldn't unless I pay the $1554 or come to pick him up & wait until Monday to take him to our regular vet. What was I going to do let my dog bleed to death? So I gave them my credit card over the phone & they told me that to stop the bleeding that they would have to operate on him by sedating him. This didn't sound right to me, but they had me in a position that I couldn't go anywhere else & they seem to prey that you would do anything to help your animal. They also were going to splint him & they told me that on Monday that we have to take him to another animal specialist in Coral Springs right away as he needed surgery or he would never walk on that leg again. My wife didn't think that we could take care of him over the weekend in that condition so we asked them to keep him there until Monday. They then charged me a whopping $600 more basically to keep him overnight & 1 more day. Now my total expenses are $2,948. Just to see if they had any compassion in them I said this is too expensive, wouldn't it be less money if we just have him put to sleep. They said did I want to have it done why we were there or just have them do it as they have 2 different prices. I couldn't believe that they wouldn't try to tell me that there is nothing life threating to my dog & that he shouldn't be put to sleep, but the acted like they didn't care. You can tell when people really care for animals but these people were very unemotional & didn't seem to have any compassion for the animal.They made us come at 7 am on Monday morning as they close. Get this, for the $2948 we ended up paying, all they did was splint his leg & didn't even stitch his gums where the tooth was missing (they just stuck some packing in there). This is not right!! I took my dog immediately to my regular vet on Monday morning & had him examined. My vet said all dogs eventually have heart murmurs when they are 12 years & older. If he didn't it would be rare, but it is nothing out of the ordinary & there is nothing that needs to be done about it. They could not believe how much we were suckered into paying. They looked at the x-rays & said that the dog had a simple fracture in his paw (not his leg) & he should keep a splint on & in a short time he will be absolutely fine walking normal & that surgery is totally not necessary. My vet told me that he has heard other stories like this about this place & that is why he will not refer his clients to take their pets there when he is closed in an emergency. This is a total rip-off operation & a scam. How can a business like this be allowed to do this to customers! Something has to be done with this place of business as this should not be allowed to continue.I went online to look for reviews of this place & there are quite a bit of others that have been ripped off like we did. There is even an ex-employee that 1 month ago, wrote a complaint that after 3 months of working there she couldn't stand to see animals not being treated properly & that they are only interested in making the bill as much as they can get. What can you do about this? This should not be allowed to continue & we should be refunded a good portion of the money we paid as I am sure x-raying, splinting a leg & packing a missing tooth should not be almost $3000. Read Less

I brought my cat to AEC around 7 PM one evening when she was suddenly dizzy, weak, and couldn't stand or walk well. I panicked and thought she was about to die and needed emergency intervention. It was after my normal vet's business hours, but they referred patients to this clinic on their outgoing message. My husband was out of town, so I was by myself driving there, crying my eyes out and hardly able to breathe thinking my best friend of ten years was about to die. Once in the exam room, the tech brought me a paper to sign that the treatment could be up to ~$1100. Believing that my pet was close to death and every second counted I signed....subconsciously thinking that anything they would do would be justified to save her life and they would be responsible with my money, and that they would charge me a reasonable amount (at the same time realizing this is an after-hours vet, and as such, services would include a premium). I was too panicked, in this emergency situation, to read any line items (if there were any, I actually have no idea....it could have just been amounts). I just trusted them to do what's right and be fair to me. I really had no other choice in such a situation, and I did not expect them to take advantage of that. My final bill was $1064.00, with no answers of what was wrong even though every test in the book was done.After bringing my cat to our regular vet & reviewing the ER bill, I realized not only was I taken advantage of with the outrageous pricing, but that my cat was completely misdiagnosed. If she had been diagnosed correctly the bill would have been much lower. I wrote the business to advise them of my issues. The business responded to my letter, saying their prices are 10% below ER vet average, however I believe the % markup of emergency vets over regular veterinary pricing goes beyond an after-hours premium and preys on the extreme fear & time-sensitivity of these situations. They also maintain the client is free to accept the estimate or not but I submit he/she is not truly free because of the emergency nature of the situation. If they hope to save their pet's life, they are not just going to turn around and leave the clinic in the middle of an emergency where every second counts, no matter what the price.It is my belief that for the sake of the consumer there really does need to be some governmental review, regulation & oversight on the pricing and practices of emergency vet services. I do sincerely believe these businesses are preying on people. When you are panicking and want your pet (your best friend for most of us pet-owners) to be saved from imminent death, you will sign and/or pay anything, and they know that. It's only later when you are thinking straight that you realize your emotional state and desperation of trying to save a loved one's life was taken advantage of. And that makes you really sad and angry. You can see other complaints and reviews on the following sites:BBB - where they go by American Animal Emergencyyellowpages.comGoogle Read Less

I am beyond DISGUSTED with this Animal Emergency  Clinic. Last month I was about to move out of Florida for a new job opportunity in the midwest. At my going away dinner a possum attacked my poor little puppy who I've had for 9 years and ripped his eye out. When I walked into the emergency clinic, with no heart or compassion they would not help nor touch my dog until I had money in their hands. Which was NO BIG DEAL, my roommates  had to run home to get cash while I help him bleeding and in pain before they took him in the back. They would not let me say goodbye to him, not knowing if it would be the last time I saw him. ASIDE of that, they called later in the night to say the surgery went well. When we came to pick him up his eye was still BULGING out of his head. I will save the readers of the discription of how terrible it felt as a mother to see how bad it looked. The eye was buldging still and sown up. They sent us on our way with a $1,700 bill which was separate from the med that was an additional $77 dollars. While giving brief direction they forgot to even mention to refrigerate the antibiotics. They were careless and heartless. Shame on this HORRIBLE TERRIBLE  business!!!!They advised I brought him to my vet once I could. Which I did as soon as I got to our destination. THANK GOD that He blessed us with another emergency clinic which you will be able to find a review on my profile. I am so thankful we brought our puppy there.They had to reopen his eye because it was still out of the eye socket. What they found under the stitches was hemorrhaging and blood clots that was causing pressure and pain and a DEAD EYE. That had to be removed, there was an INSTANT difference in my dogs overall well-being. NEEDLESS to say we feel COMPLETELY TAKEN ADVANTAGE OF!! Shame of them for not even be willing to work with us finically while they are stealing from innocent people who are in NEED OF EMERGENCY HELP and making I'm sure thousands if not millions of dollars doing it. I would give them a negative rating if I could and I would recommend NEVER EVER EVER go to this Clinic. EVER!!!!!!! After reading other post shows they're known to be a shady business. SHAME SHAME SHAME on them! Read Less

I took my dog there a few days ago. I leave out of town and my dog was perfectly fine when we left, but during the drive down here he started getting sick and vomited three times. By the time we arrived I could see he was not okay so I looked online and found this place. They were very helpful from beginning to end. My dog had to stay hospitalized during the night but when I picked him up the following morning he was considerably better and now it's back to normal. I am very grateful for their excellent services. Read Less

This place should be out of business and reported to the state. They do not deserve a license and I am aggravated that I could only give them a 1, instead of a 0 on this review. My neighbor (who I don't know and is Brazilian) came over hysterical that her dog was dying. I called our vet for the nearest emergency room and she followed me there. This is apparently the closest clinic open at night to Boca. The woman is very wealthy and driving a 100,000+ car but she forgot her purse in the hysteria and they would not treat her dog until her credit card got there; even though they said the dog was dying momentarily without treatment! She offered to have the credit card numbers called in while someone brought her money and they refused. When I said I would report them to the state for gross malpractice and identified myself as a member of the media they threatened to call the police. It was to say the least outrageous and awful in every respect. These people do not care about life or animals at all and only money! Someone should call the police on them. I had our vet call them to assure them this woman would take care of it within the half hour and they still refused to treat with the other veterinarian on the phone. I hope everyone who has any bad experience will report them to the: Florida Board Of Veterinary Medicine, Division of Professions, 1940 North Monroe Street, Tallahassee, Florida 32399-0783 phone 850-487-1395. Also report them to PETA. Please get this place shut down and hopefully there will be a better place to replace them for the community. Read Less

This place is the worst, I took my Daughter dog poisoned there and they do only care about money, they lie to us when we call them before to ask about the price they only said they charged $ 70for diagnostic when we arrived, they asked for a deposit of $ 500, after 45 minutes the Dra. Came to me and she told me that the treatment would cost $ 1200 approx. I told them I couldn’t afford it, So she told me I have to take my dog back home no after they tray to charge me another $ 200 for nothing, I did not accept the extra charges and after discussing about it for long period, they returned me my dog, but she don’t gave me the results and invoice of the first $500 because I refused to pay the extra $ 200. Read Less

Worst experience ever. I'm glad my pup is still here with me. All they are interested in is your money. I don't know how these people live with themselves! The owner was rude and disrespectful when I questioned my pup's diagnosis. Thank God my vet took care of her! Shame on you all!!! Read Less

Well last night my mother rushed my cat who was seizuring, aspirating, and not breathing properly. I get a call from my mother that if I want to save my cat it is going to be $2000 - $4000 INITIALLY just to see what's wrong with him, give him oxygen and IV fluids. Who has that kind of money, and why is the vets first reaction to speak with a pet owner instead of focusing on the pet?!? The vet tells me that she will try and give oxegen and put a tube down his throat, but she doesn't know if it will help him. 45 mins later I arrive to find my cat dead. And slapped with a $920 bill - without any diagnostics tests! The vet was so rude. Do yourself a favor, research the closest emergency vet to where you live in case anything should ever happen. Just make sure you don't take your pet here unless you don't care about them. The only thing they care about is money! Like for the fact my parents already paid the medical bill and I'm going in to visit with my dead cat when the nurse comes in telling me to pay the cremation bill now so I can leave when I am done. How about you let me visit with my dead car alone and I will come out and talk to you about paying for yor horrific services once in finished?! Read Less

I brought my dog here, he had been very sick with a fever they charged for IV fluids and since I wasn't going to pay more to leave him there they literally just left the IV fluids in for 2 minutes and then removed it, and said that was enough to hydrate the dog. My dog also had swelling on his face and the doctor never even realized. They should close this place down. Read Less

Excellent!! Very professional and caring doctor and nurse. They really helped my puppy and helped me to understand and decide for the best treatment for my dog. It worked perfectly and he is growing healthy now. Read Less

Avoid at all costs . They do not care about your animal, have no business in the emergency vet profession. There is an alternative on Cypress Creek road . My pet was loosing respiration - this is a strictly for money operation. If you find yourself in an emergency go anywhere else . 1 word COLD . U should be ashamed to be in business ! Read Less

Don't GO THERE If you want your PET to LIVE LONGER, make the long story short, We took our dog there last Sunday april 29th in the afternoon because she was vomiting. They didn't really seem to care about much other than how we were going to pay, and how much money we want to pay, once I said I wasn't going to leave the dog to do a $ 650 Blood test, they freak out and start to get RUDE, I ended paying $ 255 for a subcutaneous injection to keep my dog hydrated, and they said I'll be fine until Monday when my dog's primary doctor check her out, but unfortunately my dog died 2 hours later. Thank you for NOTHING, and for earning your money so easy, but please stop making your money screwing all pets with your careless about the animal's live, with such of poor and lack veterinary knowledge and experience. Also no other choice than give them 1 star, but realistically I'll give them a SKULL instead of the star Read Less

I can't explain what I felt when I found my puppy in the pool, took him out and he didn't move. I was hysterical. Thought he was dead. Thanks God I live close to the clinic and when my neighbord heard my screams drove me there. They had taken care of his dog in other ocassion and he said they would help me. We rushed there and it was nothing but great. They took my dog inmediately, walked me throught the situation and saved my precious puppy. I totally recommend this place. Read Less

I can't thank enough Doctor Yanguas and Doctor Goodman for the good care they gave to my pet last sunday. I had been there before three years ago when my dog ate a frog and almost died. At that time the staff was amazing and saved my dog. When he started seizuring for no reason last sunday I got scared but remembered how they helped us that time. I went there again and they were, again, amazing. My dog is doing well now. Big praises to all the staff. God bless you! Read Less

When i took my dog there the doctor acted like she was just annoyed that we were there. She handled my dog so carelessly - like she was a piece of garbage. She told me she took xrays but when i asked for them to give to my doctor she wouldn't give me them. The assistants there wouldn't even give their real names. However i was charged 290.00 for absolutely nothing. I wasn't allowed to go in the back room with my dog. These people should not be handling animals. They have no heart - they are just in it for the money. They are RUDE RUDE RUDE. I don't even think they have a license to practice vetenary medicine. I am going to check into this and hopefully get this place closed down. Do not listen to them saying that a disgruntle employee is writing all this bad reviews about them. THEY ARE HORRIBLE!!!!!!! Read Less

My dog was vomiting last sunday and was very weak. He could barely stand. My neighbor recommended me this clinic so I took Bobby there and I am very happy with the results. The girls were very kind and caring, and the doctor was very clear with me and took the time to explain the problem and what we should be do. Bobby spent the day there and when was released was much much better. He is now very well and I am very grateful and relieved that I found a place that helped us in the time we needed. Read Less

I took my neighbor there last Saturday because her dog was having seizures. the male doctor that was there was helpful and seemed sincere. The dog stayed overnight and the next day we picked up the dog and it was in really rough shape. The female doctor that was there was not very nice and acted annoyed because we took the pet home. Later my neighbor decided to take her dog back and put it to sleep. When my neighbor checked her bill she realized she was charged 3 exam fees! Now I know from using this clinic in the past that the exam fee was good for 24 hours in case we needed to come back. When my neighbor tried to question this the doctor said that we shouldnt have picked up the pet and that was the fee for us causing her the inconvenience of having to deal with us again! It was the coldest thing evar! I don't know how she lives with herself! Read Less

Dr. Yanguas treated us very fairly and helped Lucky when he was vomiting a few months ago. Last visit we saw a different doctor and were treated poorly. This new doctor kept calling Lucky by the wrong name and talked down to us. When we asked for the owners name to contact she told us that she was in charge and authorized to deal with people like us! I have never been treated so poorly. Read Less

My dog was sick last week and since our vet is closed on Sunday we went there. The vet was very cold and uncaring. She wanted to do a bunch of stuff and when we couldn't spend that kind of money she said she couldn't help us. Then next day we went to our vet and all she needed was worm medicine. Read Less