So disgusted with this place. This will be strike two with this horrible place. The facility is clean and up to date, the front desk staff are friendly and welcoming. But the Vets.....morons. Both of ... Read More
So disgusted with this place. This will be strike two with this horrible place. The facility is clean and up to date, the front desk staff are friendly and welcoming. But the Vets.....morons. Both of my dogs are in there system as patients, they both were given vaccinations at this location. I had an emergency, my two dogs got in a tiff, I believe over some food. The smaller one a Miniature Schnauzer, senior. Got bitten right under the eye, you could see the casing of the eye through the hole. I got him in as soon as they opened the doors knowing he needed stitches. As I said staff was friendly, got us in quickly to the room. Then the waiting begins. They had another dog in the back that they were doing something to. I’m unsure as to what, but the dogs screams were heard throughout the facility. We were greeted by the tech, she asked us what was going on, she was kind, looked the dog over and told us the Vet would be with us shortly. About 45mins later he came in. Asked what was going on, and informed me my dogs were due for shots. I was aware. They just came due for two booster shots within that month. He was extremely rude about it. But then he started to blame the dog tiff on rabies, and informed me that they take rabies vaccines very seriously. If he is looking at the chart and can see they’re both due for boosters then that rude POS can surely see that my SENIOR dog has a THREE YEAR rabies shot that was administered at the very location that we are standing in. I processed to get upset and calmly tell him I thought his questions were stupid. He became upset, refused to look at the dog and left the room. HOW PROFESSIONAL and KNOWLEDGEABLE! I left right away went to the brand new vet in DeLand they got my dog in, in less then 10mins. Cleaned him up, they were lifesavers to a horrible stressful day. They knew the dog being hurt was already enough stress and the number one priority to deal with. As I said this is the second bad experience I’ve had here, I do not recommend. They will NOT care about your pet or you. Read Less