I don't know where to begin. I didn't have a vet for my beautiful little dog, Bucky Dent, a 13 year old Havanese, when I moved here from Upstate NY. Bucky developed sudden onset of breathing difficult... Read More
I don't know where to begin. I didn't have a vet for my beautiful little dog, Bucky Dent, a 13 year old Havanese, when I moved here from Upstate NY. Bucky developed sudden onset of breathing difficulties, gait problems, wasn't eating/drinking. I took a chance by calling Imperial early on a Saturday morning. Molly heard the grave concern in my voice and got me in straight away even tho Saturday's are their busiest day of the week and I wasn't part of their practice. When I arrived, Molly had set aside a room and quickly escorted me and Bucky into the exam room. Molly sat with me and cried with me. I knew the end was near for Bucky. Dr. Edelson examined him. Bucky was in congestive heart failure. Soon after, Dr Edelson's assistant, Megan, came in to comfort Bucky and then Dr. Edelson walked me thru my options. Unfortunately, Bucky had to be put down. Heart wrenching decision but Molly, Megan and Dr Edelson were there to comfort me and Bucky even though their waiting room was full. Dr. Edelson...no words...his compassion and concern are unsurpassed by any Vet I've ever had for Bucky. No one in the practice knew me or Bucky, but we were treated as family. I will never forget the impeccable care they provided and the comfort they gave us. A very heartfelt and special thanks to Molly for sharing her own personal story with me. Thank you, Dr. Edelson and Megan, for your compassion and professionalism during this very difficult time. I would recommend this practice to anyone looking for that extra special care for your beloved pet. They are truly the best there is. Read Less