I had an emergency and called the moment they opened, hoping they could fit me in. Indeed they did, right away!
The staff are friendly and the vets are true experts and, for my cat, miracle workers! ... Read More
I had an emergency and called the moment they opened, hoping they could fit me in. Indeed they did, right away!
The staff are friendly and the vets are true experts and, for my cat, miracle workers! In the 4 years of owning my kitty no vet has been able to trim her claws or give her shots without knocking her out, first. (I'd also never been allowed back during those procedures before.)
Not only were they able to do all of these procedures--and more--without putting her under, after a few minutes she was completely calm in the hands of the vets. If I hadn't of been there, I'd never have believed it! The vet was clearly very experienced and knowledgeable and very caring to both my kitty and I (as were the staff).
I had been feeding my kitties very expensive and, what I thought, was good, healthy food for them. The vet was able to explain to me why it was actually bad, why treats (even 'organic' / 'healthy' ones) aren't good for cats and how they were affecting my cat. She was able to do it in a way that was firm but friendly so I clearly understood the gravity of how it was affecting the kitties. She then prescribed medication and new food that would help, and it cleared up my first kitties issues and has helped my second kitty as well! They also called to follow up the next day to see how my kitty was doing. I wasn't able to answer so they called again the next day just to make sure. They truly do care!
I'm so very picky about my vets as I've encountered more bad then good in my time, and I'm so excited I've found an amazing vet right here in the heart of Dunedin. Having grown up here, I know they've been here for a very long time and I hope they stay! My kitties and I will certainly be coming here for the foreseeable future. Read Less