Great boarding facility with the advantage of being associated with a Veterinary Clinic (if something goes wrong while the pooch is in their care). I use the Clinic as my regular facility during my extended stays in Florida. Dr. Mercado is top notch in diagnosis and treatment (and I am very particular in care for my trained hunting dogs!). Read Less

I take my snowbird dogs to Tails-A-Waggin when we are in Ft. Myers Beach. The vets and staff are knowledgeable and kind and handle record transfers easily. Two years ago Dr. Mercado discovered that my foster dog was blind! I had only had him for a short time and several vets in Chicago had missed that before we headed headed south for the winter. With some adjustments his quality of life improved dramatically. We were so grateful for the diagnosis. We have occasionally boarded our pups here too for short stays and they come home happy and nicely groomed. Read Less

RUN!!! They suffer from a horrible lack of comunication! Then when I spoke with the vet about it, she apologized and then she was no better.. They like to add problems onto you and your pet to rack up a bunch of unnecessary fees! One would tell me one thing,only to have the other assistant or vet tell me just the oppisite. If theres that much lacking of communication between themselves, that is very dagerous for your pet..so please run away from this one!! Read Less

Took my dog there a few years ago. Demanded the fees up front and I knew they were way too high. He said he had to pay for his large staff. I told him that's not my problem... Amongst other things.... And left. Read Less

NEVER TAKE YOUR PET HERE! They purposely misinform you, over charge you, make you wait extremely long, do not take any responsibility for their mistakes (instead blame you), and worst of all they are completely unapologetic for their HORRIBLE customer service. Joan is by far the rudest of all of their employees. Her excuse for over charging me for something they did not supply was "The doctor did not know". So my dog was in the hands of a Dr. who does not know what they are doing? Comforting. Read Less

They do not care about the well being of your pet. They care abour sales. My dog needed dental work ,but because he has a heart murmur, they wouldn't do it. They never bothered to recommend the specialist in Bonita that specializes in this. This is the second animal they didn't treat correctly and has died . I dont know how they have a license to treat animals. Read Less

I have never taken my pet to this place. But the 63 reviews all with five stars made me suspicious. I skimmed through the comment, and more importantly the commenters, and found that they all look fake. All of the commenters give five stars to different types of pet clinics, dental aesthetics businesses, auto shops, and plastic surgery clinics. Also some commenters were able to make five or six comments. Sad. I would not take my pet here on the basis of dishonesty. Read Less

I went to this vet exactly one time--while the facilities look great and the vet techs were so kind (the ONLY reason for the two star rating), the vet tried to take advantage of me and overcharge for a common back problem that my dachshunds have had many times (and for which I immediately recognized the symptoms).  The vet suggested surgery after he charged me for an unnecessary x-ray, refusing to first try the normal treatment of steroids coupled with pain killers (three years have passed, and my dog is perfectly fine without ever having to go through surgery).  I refused surgery, the dog was fine after taking her steroids and pain killers for a few days, and we will never return.  I'll also note that this was the only vet who has ever asked my profession during the first minutes of a visit (did he smell $$$??). Read Less

This has been my dogs vet for years. The staff seems nice and the facility is well kept and modernAs the years have progressed my dog has been increasingly anxious. He started hyperventilating as we went to the front doorWhen we went in the room to wait for the vet he was in near panic. The vet thought he was sick but as soon as we left he was remarkably completely relaxedI've since found a new vet that talks to him and the anxiety hasn't returned Read Less

Finding our veterinarian was no less important to me to than finding our pediatrician. We found her at Tails A Waggin! Clean facility, friendly staff, and a doctor who clearly cares about her patients. Highly recommend!! Read Less

sent my 2 cats for grooming 8 am picked them up at 5pm they were paralyzed its now noon the next day they still can't stand. UNBELIEVABLE had to bring to emergency vet care for treatment THESE people don't know what they are doing Read Less

I would not bring my dog here if it was the last dog facility on earth , I called to book an appointment for my shihtzu and my neighbor who worked there told us to call and he would groom my dog . I called and a gentleman named Dennis answered and i told him the situation and in a rude tone he said well if thats what he wants to do ... hardly talked i had to ask all the questions i said i will call another day since your having a bad day . I guess i will take my dog to Petsmart instead !!! Read Less

I have been going to tails a wagging with jammer for almost 10 years, my jammer has multiple problems his life was saved several times there. I love my baby boy Jammie with all of my heart and soul, I do with out before he will, I trust tails a wagging a 1000%with my jammer. Every one who knows me will tell you I am totally overprotective of my jammer. So if I tell you that tails a wagging is the best believe me. Staff frendlly and loving to your pet. The Vetenary unbelievable smart, and loving. Most of all the place is super clean. I can only strongly recommend them. Read Less

New to southwest Florida we were very pleased with the reception and care our family member, Buddy, received from the people at Tails A Waggin. Buddy is old, soon to be 15, and doesn't like going the vet....we had to carry him in! But Darren was wonderful, talked to us and Buddy, made us feel comfortable and is very knowledgeable. Thank you TAW! We'll recommend you to our friends! Read Less

When our little Cleopatra was so sick they were so caring and loved on her.They understand what you are going through when it's time to say goodbye to your loved little pet. I will continue to take Anthony to them for all his Vetinary care,and know he will get the best care and love from everyone at Tail Awagging . They also send cards and planted a tree in Cleo name Read Less

just because of them doing work on my dog with out me saying so getting charged 400,00 and called lee county there going to get her back now i have to go to the human society to get her watch what you do when you go there i wish they would just have gave her back thanks alot we don't have the money for anything Read Less

I had a situation where my 17 year old JRT was dying, I wasn't able to do anything for him for a couple of days. They told me to bring him in and relieved him of his suffering. They are compassionate and understand the pain you are in from your pets needs. Thank you all at Tails a Wagin Read Less

We boarded our 2 dogs here for a long weekend to go visit our daughter. Tails-A-Waggin did a great job! Both dogs were happy and tired when we picked them up. Facility is clean, well set up with lodging choices, and well staffed. Though our girls don't like water, they got a chance to go in the beach entry pool, but weren't to be fooled! We will definitely board here again, staff was very professional and helpful. Read Less

I started taking my dog to Tails in 2013 and my husband and I loved taking her here because of the friendly staff and the Dr. was excellent with our Delilah. Unfortunately the vet passed away and we were so sorry to hear of this. We made an appointment for Delilah after his passing which was when we then realized the new owner has become money hungry. They state that they require vaccines every 6 months which in fact are required every year. About two months ago I dropped my dog off for a bath and to get blood work and stated I would pick her up after I got out of work which is what I would normally do when dropping her off. When I arrived to pick her up the man behind the desk stated that they were just starting her blood work after I got there. I couldn't understand what they were doing from 8:00 AM to 4:00 PM with my dog. A few weeks ago I wanted to drop her off again for a bath and they refused to make an appointment for her because she was supposedly not up to date on her Bordetella which in fact is due every year not every 6 months. I also noticed that after the vet passed away the staff became rude in person and on the phone. If you are unhappy with your job and its environment then you should step aside and give it to someone who will be more then grateful to do the work and make the money. This is a business to take care of pets the right way and not just worrying about what you are going to charge for the services. We recently switched vets and have brought our Delilah to Indian Creek on Summerlin and they are much more proficient, and friendly. Read Less

I started taking my dog to Tails in 2013 and my husband and I loved taking her here because of the friendly staff and the Dr. was excellent with our Delilah. Unfortunately the vet passed away and we were so sorry to hear of this. We made an appointment for Delilah after his passing which was when we then realized the new owner has become money hungry. They state that they require vaccines every 6 months which in fact are required every year. About two months ago I dropped my dog off for a bath and to get blood work and stated I would pick her up after I got out of work which is what I would normally do when dropping her off. When I arrived to pick her up the man behind the desk stated that they were just starting her blood work after I got there. I couldn't understand what they were doing from 8:00 AM to 4:00 PM with my dog. A few weeks ago I wanted to drop her off again for a bath and they refused to make an appointment for her because she was supposedly not up to date on her Bordetella which in fact is due every year not every 6 months. I also noticed that after the vet passed away the staff became rude in person and on the phone. If you are unhappy with your job and its environment then you should step aside and give it to someone who will be more then grateful to do the work and make the money. This is a business to take care of pets the right way and not just worrying about what you are going to charge for the services. We recently switched vets and have brought our Delilah to Indian Creek on Summerlin and they are much more proficient, and friendly. Read Less

I absolutely LOVE Tails-A-Waggin! I have 7 cats and Dr. Mercado has seen three of them so far (I moved here recently). She has been warm, wonderful and thorough with them and is helping me with some minor issues. I wouldn't go anywhere else! :-) Read Less

Tails A Waggin has been a great source for me as a pet parent. With both the vet office and the daycare/ boarding in the same place I never have to worry! The staff always sends me updates if I am away while my dog stays there to make sure I know about everything going on with him. Both in house vets are wonderful and always explain everything I need to know thoroughly. The entire staff is always welcoming and help make my dog Merrick feel relaxed and ready to play! Read Less

We took our 17 year cat toe Tails A Waggin on Jan. 28th. After test were made Dr. Makato told us our cat had a really high pottassium count and was dehydrated. So on Feb. 2, Kitty spent the day at the hospital putting into her system what was needed. She came yesterday evening and is doing well for her age. The Dr. and entire staff remembered Kitty and always said hi to her, even tho she is totally deaf. They made us feel that they understood that we had to do anything to save her life. Thank you all for being so caring and understanding. Read Less

HATE GIVING 1 STAR!! EVEN GIVE THEM 1 STAR!! I WILL NOT USE THEM FOR BOARDING EVER AGAIN!! I DID ON NEW YRS EVE AND THEY CAME UP WITH BS LIES ON HOW MY DOG NEEDED LOTS OF SHOTS TO BE BOARDED BUT SHE HAD JUST BEEN BOARDED SHORTLY BEFORE AND NEW SHE DID NOT NEED ANY TILL END OF JAN!! THEY WOULD NOT TAKE HER IF I DID NOT AND WHAT DO YOU DO AT LAST MINUTE ON NEW YRS EVE??? THEY ALSO WERE CLOSED THE NEXT DAY SO I COULD NOT PICK HER UP AND WANTED DOGS THERE BY NOON ON NEW YRS EVE....SO I WAS CHARGED FOR 3 DAYS, CAUSE THEY DECIDED TO BE CLOSED...NOT MY FAULT, BUT WAS CHARGED FOR 3 DAYS..NOT 1!! I DO NOT THINK SHE WAS CARED FOR VERY WELL IN MY OPINION CAUSE SHE DID NOT ACT RIGHT WHEN I FINALLY PICKED HER UP ON 3RD DAY!! I GOT A OVER $300 BILL THAT SHOULDN'T HAVE BEEN MORE THAN AROUND $75, MAYBE $100 BUT THEY SUCK MONEY OUT OF YOU IN MY OPINION SO I WILL NEVER USE THEM FOR ANYTHING EVER AGAIN!!! MY OPINION IS GO SOMEWHERE ELSE BUT JUST MY OPINION....THEY ALSO WANTED ME TO PAY FOR RABIES TAG YOU GET AT OTHER VETS....GOOD LUCK BUT I WILL NEVER USE THEM CAUSE FEEL VERY OVERCHARGED FOR THINGS NOT NEEDED..BUT JUST MY OPINION... AM NEW IN CAPE BUT HAVE FOUND NEW VET...LESS EXPENSIVE!! NEVER HAD TO PAY EXTRA FOR RABIES TAG..WHAT CRAP!! . Read Less

Recently boarded our 11 year old shepard mix there for 5 days during the Christmas holiday while we traveled. He also received a full grooming, which we thought looked great. Upon picking our dog up, we noticed that he had eaten very little of the food we provided for him, which was unusual. This behavior continued when we got home, even with treats and rewards. Upon further inspection of his coat, we found traces of flea activity - of which he contracted at some point during being boarded. In occurances before when he got fleas, he ate very little and became very sluggish, so the behaviors matched. What makes me even more concerned is if he contracted the fleas while being boarded, did the groomer notice them? Or did he contract the fleas while being groomed? Questions to consider when deciding to board your dog here. And we paid for one of the more expensive kennels too. Read Less

My Harley LOVES this place! He does play time and splash time at least twice a week. When we get ready to go, he almost pushes me in the car and once we arrive, he pushes me to hurry and get out so he can go play. The doctors and staff are very caring, compassionate and friendly, unlike anywhere else we have experienced! Read Less

I would not even give a star but I have to. Beware:  I had brought my dog here several times only to realize he sits in a kennel all day with no interaction of the other dogs.We live right by the place and we are always looking to see if the dogs are out playing-never are!! They have a dog pool also that you pay extra for and they have cameras you can access from home, I watched all day on my computer and not one dog went out to swim, even though I had paid for mine to swim!It's a racket! They take your money and put your dog in a kennel for the day. My dog has come home so thirsty he would drink a whole big bowl of water!!My neighbor noticed the same thing-I don't know if she's still taking her dog there but I sure am not!! Read Less

Tails A Waggin is 5+ * s in all aspects. Vets are knowledgeable and caring. Groomers are outstanding. I found this place after two VERY bad experiences at two grooming facilities and I am so happy that I did. The receptionists are awesome. They are very understanding about having to reschedule appointments. In addition to this they have an amazing resort where your pup can be spoiled while you run your errands. After doing rescue for more than 10 years and working with vets and offices all over the country, I have to say this facilities is one of the best I have ever dealt with. Thank you!! Read Less

Fixed my puppy quickly and nicely. Great employees - the nurses and doctor were wonderful and helpful. They cared about cost and didn't want to perform more procedures than necessary and found and fixed my baby quickly. You can tell how much they all love animals-it's reallyWonderful. The dog runs and board run look beautiful, can't wait to let little spritzy play in their pool!! Read Less

The Vets at Tails-A-WAGGIN are fantastic they are very gentle with all our pets and very friendly and accommodating! I couldn?t think of anywhere else I would rather go for all our pet?s needs!!Thank you guys!!See you soon!! Read Less

...I Just Love This Place!!!\nI have been in Fort Myers for over 25 years, and I have had the opportunity to become clients to several Animal Hospitals in the area. Tails A Waggin Animal Hospital is by far the most, down to earth friendly hospital that I had visited in all these years. The staff is quite knowledgeable and super friendly. Everybody is fantastic. They truly care about your pets. My one dog was fearful of nail trims and would actually bite, however, the technician took time to become friends with him and now nail trims do not bother him at all. They have a WONDERFUL DOG DAY CARE CENTER and my pets get all excited when they get to spend their day there. It gives them the chance to go run and get all their energy out! Read Less

It was nice to find a place that was like back home; warm and friendly and greeted you by your name when you walked in the door. The atmosphere was refreshing! My pets love to go there. Doesn't matter if it is for boarding or for their annual visit. I will definately keep coming back because my pets' are happy and Tails A Waggin knows just how to keep them healthy. Read Less

Let me begin with my best friend Billy, who is a 14 year old Yorkie with two very bad upper canine teeth and a pretty bad sinus infection (from the teeth). Billy had been on antibiotics for many months to try and rid him of this infection which was getting progressively worse. He was miserable, not to mention, due to the teeth, other problems had arose, high kidney counts, and some thyroid issues. He would not have made it without the extractions but, at his age and issues it was a 50/50 chance he would get through this surgery. \n A friend of mine suggested I give Dr W Mogavero a chance to see and get another opinion. \n I was impressed with the attention and kindness that was paid to Billy. He was given a second chance. The Doctor and staff is loving and dedicated to restoring your pet's health with some of best technology that I have seen.\n Dr Mogavero performed some tests and scheduled an appointment ASAP for his extractions. Billy had his surgery done with excellence and is having a wonderful recovery. I am so pleased and happy to have my friend with me, healthy and happy for as long as he wants to be here. \n Thank you Dr Mogavero and Staff, I am so grateful ! Read Less

The staff at Tails-a-Waggin' animal hospital was remarkably kind to me and my chameleon Barry. Dr. Mogavero has a unique sense of humor and a palpable sense of professionalism in his work. I have never been to a clinic that handled my Barry so confidently and professionally, without the usual ""ew's"" I get from female staff at other animal hospitals. I will definitely keep coming back! Read Less

Let me just tell you that the staff and Dr. Mogavero love their work and treat each pet as if it were their own. My pet Sammy was attacked by another pet (nobody knows for sure what) and barely made it back to my front door. He was very badly injured, and I really thought I would have to say good-bye. I believe because of Dr. Mogavero?s expertise as a veterinarian and the warm heartedness of his staff is what kept my Sammy strong. They are all so caring and made Sammy feel so loved. After emergency surgery, I received a phone call telling me how Sammy was doing and then I continued to receive updates for the next several days. It was nice not to have to call Tails a Waggin, but that they called me to keep me informed. They even sent me emails and photos to show me how Sammy was doing until I could come visit him. Thank you Dr. Mogavero and all your wonderful staff for the outstanding care you gave Sammy! Read Less

\nI had an American Pit named Nugget. One day, I opened my door and found a two week old pup on my door step. I noticed that he was sick so, I brought him to a vet. The vet told me he had parvo and needed to be put to sleep. I told the vet just to give me meds and I would take it from there. I never returned to that vet. Instead, I started to bring Nugget to Tails-R-Waggin. For many years, almost 15 years, I brought Nugget to you when he need care. He ALWAYS got the best of care from Tails-R-Waggin. The doctor and staff are true professionals who always give the best of care to animals. \nOn June 2, 2010, I brought Nugget in because he could no longer walk any more. I was hoping there was something the doctor could do. The doctor talked with me. He new Nugget needed to be put to sleep. I had to make a decision about an animal that was my best friend for almost 15 years. There was no way I was going to put Nugget to sleep. All that was wrong with him was he could not stand on his legs. Then the doctor asked, "" who are you doing this for you or him."" I quickly answered for both me and him. At that time, I knew I was wrong. I new it was time. On that day Nugget was put to sleep. I was devastated. For days I pondered if I did the right thing. I still do not know if I did the right thing. I am 52 years old and cried like a baby. \nA few weeks later, I decided to go to the pound and look at dogs for a dog to replace Nugget. I looked at dozens of dogs. Then, I walked up to a cage and just put my head on my hand while leaning on the cage.\nI was thinking no dog could ever replace Nugget. He was truly special. Then, this dog jumped up on my arm. I looked at him and started to cry. He looked almost exactly like Nugget. He started licking and pawing me. I told my friend that I wanted this dog. He had been in the pound for over 4 months and they were getting ready to put him to sleep. I talked with the people there and explained my situation. The worker there went to talk to somebody then returned to bring me to another person. That person told me I could have the dog for free, and that they would give him the required shots, nueter him, and treat for heart worms all for free. Today he got his 1st heart worm shot. I was told he has to be brought to my vet for a follow up in 2-3 weeks. So, I will be calling the best vet in lee county, at Tails-R-Waggin Animal Hospital. \nOh, my new dog is named Baxter. He is about 1.5 years old, and I was told he is a labador retriever, which I doubt and will wait to see what the vet says. I also learned, no dog will replace Nugget ever but, now I have a new friend.\nThank you Tails-R-Waggin. Doc, I will see you soon with Baxter. And thank you so very much for your donation in Nuggets name to charity.\nSee you soon.\n Read Less