Very friendly staff. Sadly we had to go there to put our sweet girl brandy down. She was a rat and even though they dont really work with rats they helped us take away her suffering due to her age and condition. Thanks so much to these wonderful people. I also take both of my other pets there and the receive top notch treatment and care there. Keep up the wonderful work. Read Less

The staff here is very friendly and knowledgeable. They call to check up on their patients as well as keep the owners in mind when recommending treatment options. They even found a coupon for the treatment they recommended me! Read Less

I brought two of my kittens here after a friend recommendation. The vets themselves are great, but the vet techs don’t seem to be on the same page. There have been multiple instances where vet techs will not give me the right information about medicine dosage/storage and prices of services. The staff overall is very caring of the animals and will call multiple times for appointment reminders and well-being check ups. Read Less

I have been a customer of this vets office for about a year now, and I can't say I like the service one bit. The only reason I keep going back is because I have not found a good alternative yet. They are very pushy on treatments you really don't need, they are WAY overpriced, and if you have an animal with anxiety around new people they are not helpful at all. My cat is very afraid of new people and hates the vet, so every time I go into their office it is a nightmare. They refuse to touch him and just want to sedate him. This last trip to their office I went on today was the worst I have experienced so far. I took his temperature, I swabbed him, and I put him on the scale. The only time they touched him was when the doctor had to check his heart rate, and even then I held him. The vet tech was not helpful, and they both were very pushy on sedating him, which I did not want to do. It is part of a vets job to handle fussy animals, and I got charged $122 to do their jobs for them. The exam alone was $49.50, and I did all the work. I am paying way too much to do their work for them. Luckily I volunteered at a vets office before, so I knew what I was doing, because the vet tech was not helpful. Will not be going back ever again. Read Less

Overpriced/shady! I took my mother's cat here to be groomed because it was the only vet in the area that would sedate. Just wanted groom and annual exam/rabies vaccination. Their prices are much higher than others in the area. And they tried to sell me lots of unnecessary services, even though I explained my elderly mother is on a fixed income. They were very pushy about trying to add the extra services. After we finally agreed on the services, I made sure to get a written quote. Despite all of this, after the cat was dropped off, they insisted that more services were required (the same that were previously only recommended). I was out of town and had no way of getting the cat picked up. Extortion in my opinion. Don't use this vet!!! Read Less

I have used this vet twice in the last year and a half. They are terribly overpriced, and have not honored the written quotes provided for services on both occasions. Even though I discussed all "recommended" (aka trumped up) services in advance and then got written quotes after agreeing upon services, once they had my cat they insisted the recommendef services were required. Their pricing is already higher than other area vets, and then when they have my cat held hostage they charged even more. Don't take your pet here....there are many better choices in the area! Read Less

Terrible experience.  Overpriced at the onset.  But because I needed a vet that would sedate for grooming I went to them a second time.  Shame on me for giving them a 2nd try.  Both times I had the same experience...high prices and additional uneccesary services.  Since I had this happen a year ago with this vet, I caregully discussed and got agreement on what services would be performed, and got a written quote.  Then, after the cat was dropped off, they insisted upon additional services/costs.  The very services they said were recommended in our discussion, and which weere not in the quote, were suddenly required.  They knew I was out of town and could not come take rhe cat from them, and I believe this was completely calculated on their part.  Extortionists!  Do not use this vet!!! Read Less

They are amazing! Dr. Trotter neutered my pig for me, he got sick with a fever and wouldn't eat. She checked on him and talked me through the whole thing all weekend. I didn't have to take him to UF! She even made it a point to check up on him the week after. She truly cares about her patients and I would recommend her to everyone!Read Less

I have been using Northwood Oaks for ten+ years and I have been very happy with their boarding services, their grooming services and their vet services. The staff is kind and approachable and my dog always leaves this place contented. Read Less

This is your typical corporate style veterinary office. They are always playing on your guilt to spend more money. The last straw after being a loyal customer for 10 years was when they would not approve the purchase of heart worm medication from an online pharmacy because it had been 4 months since his last test. My pet had tested negative for 10 straight years at this vet. I don't know why I have waited so long to find another vet. Just laziness I guess. Don't make my mistake. Read Less

I've always been able to get my fur babies in quickly and feel they are thoroughly assessed and cared for. I've taken my dogs there for nail grinding and baths. I love the annual treatment plan which covers most of the usual expected care.Read Less

Both Vet Doctor & Staff were attentive and knowledgeable regarding my aging cat. Quick entrance to the exam room with the tech to begin the history for the appointment. Dr. Wallace was and is gentle with the cat and offers suggestions for special food for better cat health. The special kidney wet food did make a difference with the energy level of my aging cat. Glad for the non-pressure info to help the last years of this alley cat, who will be surrounded by love and few aches and pains. This is my second pet who was treated and cared for by the Northwood Oaks staff. The staff treats my cat as a special member of my family. I recommend this business with no hesitation. Read Less

I had good yearly check ups with them, until they refused to let me fill a medication with 1800petmeds. I found it for 1/4 the price they were charging. After a visit in person and a phone call, they still tried to force me to fill the rx with them only. This could only be fueled by money. Will be going else where. Read Less

Everyone at this outstanding organization is beyond excellent!!! Not only are they knowledgeable, professional and helpful, but caring in every way. Dr. Jennifer Wallace is one of the finest veterinarians I have ever known and I have known many. I have been a client of this hospial for almost 20 years. Walking through the door, I am always confident that my dogs will receive the best care and attention needed. In fact It's like coming home! I can always depend on everyone there being in my corner. Also, I might add the feeling you get at this hospial is complete trust. Read Less

Great service. I wanted an initial mobile visit at first due to having an older cat and they were able to fit me in rather promptly. They were fantastic. Dr. Wallace and Stephanie provided a great service. They will have my business from now on. Felt as if my cat Porkchop was well cared for and safe. Read Less

I am happy to write a review for Northwood Oaks! The doctors and staff truly want the best for my fur baby. They patiently answer all my questions. They don't try to sell me a bunch of stuff we really don't need. The prices are very reasonable and they really care about the animals in our community. When my friend called them about a neighborhood cat who had an eye infection, they were more than willing to take a look at him and defray the cost because the cat had no family. They were appreciative she cared enough about the cat to take him to them. That is the kind of vet I want to take my cat to! Read Less

Buyer Beware... I had been a customer for 3 years. The first 6-7 months were great. Service was good and the vet was knowledgeable and caring. After that... little by little, I began to feel that I was walking into a used car lot. Everything was... spend, spend, oh by the way we also recommend this and that. Oh... they really hated that I wanted to get my heart worm medicine from pet meds. After a couple of years, pet meds no longer sold my brand of heart worm and I bought some from the vet... in talking with the staff they continually tried to get me to buy the most expensive brand saying... but we really car about your pets and want the best for them so we recommend this product.... like I don't care for my pups? But I'm not going to be suckered into thinking I always have to spend the most money for a good product.. Whatever they have become is not who they were 3 years ago... This is not the only vet in town and the consistent hard sell is not worth going there. If you decide to take your animals there... BUYER BEWARE!!! Read Less