Called for meds for my dog on Monday, told they would call me back, no response. Called again, and was told Dr. Anna Ligman wasn't there, but would call back the next morning. No call back. Called aga... Read More
Called for meds for my dog on Monday, told they would call me back, no response. Called again, and was told Dr. Anna Ligman wasn't there, but would call back the next morning. No call back. Called again and told the other vet tech could not help me, but that Dr. Anna Ligman would return my call. Nothing. Called again and was told my call would be returned. Nothing. After 4 days she left a VM for me and said to call her back, but that she was leaving for that day. ??? Understandably upset, I sent this message via the website, "I’ve been calling and waiting since MONDAY to get meds for my dog. FIVE DAYS. What the actual f*ck is the problem?" They told me today, Friday, that they could no longer be of service to me.
I'd already been having issues with hour long waits in the hot parking lot with no one interacting with me, and having to call reception twice before anyone came out to help me. I'd kept Dr. Anna Ligman as my veterinarian because once I could actually get in to see her, she was great with my dog. I don't know what happened to this clinic, but whatever it is, it's quite unfortunate. Read Less