Really great vet and staff. Compassionate. Kind. Caring. Funny. Gets busy there and they can get stressed but they're knowledgeable and honest. Never been overcharged. Won't take pets anywhere else. Read Less

Dr.Bob and Dr Janet are both incredible, compassionate and caring vets. My kitten got injured, just a year old unknown on how. They spent so much time, were extreamly thorough and did not rest till we had answers and a treatment plan. The follow up, office staff...words can't describe just how amazing everyone is. I HIGHLY recommend that if you want to have excellent care of your fur baby this is where you go. Have 100% trust in their ability, confident that my fur-babies get the best possible care. Read Less

Dr Schachner is one of the only vets I've met who truly cares about animals rather than focusing on profit like most the other vets around. He is attentive, has a great demeanor around customers and doesn't speak down to you or try to guilt you into unnecessary tests/procedures as most other vets. Every time I've brought a monkey to him he has done extensive research to try and determine the best plan of action for bringing the monkey back to health. He then shares the research with me and explains things in a very understandable way. His pricing is also very reasonable. I would recommend him to any friend or family member with pets. Read Less

Took my new pet ferret Caesar for a check-up. The entire staff was very welcoming and gave me lots of information on how to care for our little friend. Doctor answered all of our questions, and gave great recommendations on how to help Caesar have a healthy lifestyle. Read Less

Dr Schachner and his staff have been my vets for 20 years plus, what amazing people they are! Having worked in animal rescue all my life I have been exposed to all genres of the animal world.... and Dr S. and his staff have never fail to impress with their kindness compassion and willingness to do whatever it takes for the health and welfare of the animals and their owners! Fairly priced the office does all it can to keep cost down while ensuring first class care to your animals needs. I couldn't imagine going anywhere else and hope I never have to make that choice!Read Less

I am Canadian and use to come down for 6 months at a time with my dog Karma. I have to say that the doctor saved my dog!!!!! The vet here never figured out her problem!!! I wish the doc and his personal moved here...Karma says hello to the doc and his staff Read Less

I had gone to another pet clinic a couple of weeks ago in the AM...the vet was going around in circles of what needed to be done(judged me by my clothes...smh) it was seven in the morning had only gotten 2 hrs of sleep in 48 hrs...went to the Animal and bird Clinic. Everyone there was so much kinder and it was clear on what decision that needed to be made for my 2 yr old cat MAUI... Received a sympathy card from them..Thank you Dr. Bob,Donna, Thalia and AdrianaRead Less

We've been seeing Dr Schachner for probably a couple of years now and have great things to say about how he's diagnosed our pets. He's always been very generous and right on the money. My old dog is 16 yo and was having a tremendously difficult time walking. I thought, she's old and I can't let her suffer, it might be time to let her go. Heartbreaking. Took her in and we got xrays and Dr Schachner found a number of problems with both her rear legs. We both agreed she's old, why put her thru surgery and recovery, it would be too much for her. He suggested supplements and suggested I think about trying laser treatments. He said he'd give her the first treatment for free and see how it goes. She got her first treatment that day and I started her on Glucosomine and eventually a great supplement they have there called MovoFlex. As Ingrid was doing her first laser treatment she was explaining how the laser works, how it builds up the cells, the immune system, collagen etc., and having somewhat of a medical background I understood fully. I did some research on the laser as well and my dog seemed to be a little better. I decided to purchase a package of laser treatments and my old girl is now into about her 6th week of treatments and she is walking like a CHAMP!! I am beyond thrilled with her progress and cannot - absolutely cannot - thank Dr. Schachner enough for giving her that first treatment for free. As well, my girl has had MRSP (like MRSA) a terrible, and can be deadly reoccurring skin condition, where antibiotics at some point can stop working and then there's nothing left to treat with and eventually euthanasia is the only humane option. My girl has suffered with it off and on for years now and it had been getting worse. Since I started the laser treatment on her - she's not had one outbreak! Not one, her skin is completely clear!! This in itself is simply amazing! Not only is the laser helping her legs but the bacterial condition that I was afraid would eventually take her life too, is now completely under control. We've not been able to control it completely for years! If Dr S had not offered that first free L treatment, she could've been gone by now. We are thrilled with how Dr. Schachner has done a great job for our pets and recommend him all the time! Read Less

Took my gcc after a scare from home, rushed over and got there at 9 am. 9:30 the doctor comes in and does all the tests; checks his weight, looks at wings and feet, feels his body out and everything looks good. All the tests that were done there came back negative and even the blood tests negative. Doctor was very knowledgeable and kind. My gcc just took a really huge poop (which I brought with me so the vet could see) and must've tired himself out because by the time we reached the vet he was fine. All in all a good vet visit!Read Less

This 'Vet' has no business listing his clinic as avian and exotics...he killed my canary, who had an eye infection by trying to excise around the eye. No drops first, nothing, and the creep charged me. Birds and exotics need special care, and knowledge. I now go to Dr. Renada Schneider who works at the wild animal refuge center. She has a expertly trained avian specialist who comes to my home so as not to stress my birds. They don't clip nails to get blood, they take it from a vein which leaves no sores or problems. I have another canary who had an eye infection, and was given drops which took care of the problem immediately. My senior conure is not terrorized either. This doctor? should have his license revoked, and never be able to work on birds again.Really expensive, and ignorant. Read Less

DO NOT EVER GO HERE! THIS WAS THE WORST VET EXPERIENCE EVER! The most Uncompassionate unsensitive people I have ever dealt with in my life! I am new to town and I have a 15-year-old senior pet. We came in knowing that it was maybe time to put him down. After x-rays he told me that is nothing was the matter... Then upon closer inspection he found "something" he sent me home with basically some aspirin .. Meanwhile he found out that my cat had a large tumor and a break in his leg! He did not call me to either check on my pet or let me know what he found! I can tell that my pet was in a extreme pain and it was time to let him go so I brought him in to be put down. The vet was not there when I arrived to put my pet down... So I had the anxiety pof sitting there waiting for him. I paid extra to have my cat tranquilized so we would not have to go through a traumatic experience. The vet Jammed my cat with a needle while I was holding him making him scream repeatedly until he slipped into a coma! ( my cat has had many shots and never cried ) After giving him the initial shot making him scream then walked out and went into the lobby laughing and talking with his girls. When he came in to check on my cat status he pulled him by his Fur on his head! He then gave him the final shot the whole time the girls were laughing and joking not having any compassion for what was going on in the room right next-door! I left in a state of tears of course after the horrible treatment of my pet! Nobody bothered to call to tell me to pick up the ashes so a week later when I called to look for them they said he was there. When I went to pick up my pet he was on the floor in a box with a bunch of other mail like he was nothing! At the time of the original vet appointment putting him down they asked did I want paw prints I said I did not want anything. I simply wanted my pet cremated so that I can put his ashes away. When I open the box they had not only put my cats nose ink after he was deceased and then pressed it repeatedly on pieces of paper ....they put in my box. They also sent me a card of condolence and they did not even get the sex right saying that they hope that I had good times with her ..it was a he. I believe there is a special place in hell for vets like this and as far as his staff... AWFUL Read Less

Only good experiences here. I have a pug. He receives excellent care. Have had his teeth cleaned and a small tumor removed. I trust them, very competent and friendly. I also use their grooming service.Read Less

Dr. Schachner, has provided both my cats excellent care since 2012. We have used him also for our emergencies and he has been really quick to respond to help us with medical decisions for the care of our cats.Read Less

Just wanted to give a big thank you to the staff. Came in for shots today and my poor puppy ended up having a pretty bad reaction four hours later. Even though the office was closed they still took care of her. Thank you for going what I consider above and beyond. Read Less

Please don't take your ferret to Dr. Schachner. I don' t believe he's ferret knowlegable even though his web site says his office sees ferrets. I told him my ferret had been receiving yearly Deslorelin and melatonin implants, and he asked me why she had received them. Deslorelin and melatonin are medications commonly used in ferrets. I should have left his office at that point. I brought my ferret to his clinic as it seemed she might be having symptoms of low blood sugar/possible insulinoma, common in ferrets. He didn't want to draw blood work to check her blood sugar. He said getting blood work on a ferret is diffficult. Blood work is drawn on ferrets to check a blood sugar to determine insulinoma. He also didn't seem aware prednisone can be used in ferrets with insulinoma. He palpated/felt my ferrets belly/abdomin repeatedly and said she likely had a tumor. When he finished the exam my ferret cried out, turned pale and a large bluish-purple area immediatly showed through the skin of her belly. I said to him, something ruptured in her abdomin. She died less than a minute later in his office. Read Less

I had very little money when I brought my poor, sick, doggie in to be seen. The staff worked with me to ensure I could afford the treatment being offered, and helped me prolong his life; I do not think he would have survived more than another couple of days otherwise. Read Less

Thank you Dr. Bob for taking great care of our little girl dog Guiness until her end. You are very compassionate and caring. No suffering. ( I know you will continue your professional care with the rest of our pet family .......... Ultra and Jack .... & I promise not to try and crazy glue any more of Ultra's wounds.) Read Less