The people at animal care center are so kind. We had to put our cat down because he had cancer and they sat with us the entire time. And even wrote us a note and mailed it afterwards. That's quality care. We've been taking our furbabies here for about 10 years and don't plan on going anywhere else. Read Less

The vet gets patients seen quickly but he has some practices that I feel are misguided or outdated. I didnt know anyone still gave cats vaccines in the back rather than the leg anymore. Complications may be more rare with vaccines now but I'd rather have a 3 legged cat over a euthanized one any day. Read Less

The complete best in animal care and compassion!!! I came home from a trip and found my cat w his leg all swollen and he looked pretty bad. I called and they were closing in 10 minuets. I was crying and exhausted from 9 hours on the road. They waited for me. The lady that met me at the door was so sweet and kind. I told them I was broke and didn't know what to do. They examined my cat. He had an abscess. The vet drained it gave me meds and gave my cat shots. I won't even say how much but I could afford to eat that month. The next day they actually called to see how he was. I had my other cat get in another fight and have to go in. This time I wasn't a mess and they charged me regular. They gave a very good deal when I needed it and I didn't mind paying more because it wasn't outrageous like some places! They always fit me in and they are all very very nice there! You can tell they all love animals. My cats act like they know they are in good hands! Honest real people you can trust! A rare gem!!! Read Less

Dr. Hansen and his staff are very caring. It's always easy to get an appointment, and followup appointments are scheduled with your animal's health in mind, not the vet's pocketbook.  When was the last time a visit to the vet cost $10? And they're just as happy to write a prescription you can take elsewhere as they are to fill it there.When we had to put our dog down, they made it as painless (for both of us) as it could be.  They even light a candle in the waiting room to let other clients know what's going on.  And they sent us a sympathy card!  These people really care. Read Less

Fantastic bedside manner! Was able to see my sick kitty immediately. The clinic took great care of him while he was hospitalized. I received several calls throughout the day from Dr. Hansen and his staff with updates. They even called to check on him after I took Brees home. They have more than fair pricing with a knowledgeable staff. Couldn’t have asked for better care. Thank you! Read Less

Absolutely amazing experience! They immediately helped my dog and never made me feel bad or uncomfortable for my financial situation. They aren't overpriced and every worker has the kindest heart. I'd recommend this place to everybody, they truly CARE about the animals that come in to see them. I'm very grateful Read Less

Love Dr.Hansen and his staff! They're the best care center out there. I've taken my animals there plenty of times to get check up/ surgery on. I have two dogs and one of them is pretty vicious. But Dr.Hansen and his staff handled him really well while getting him neutered. He is definitely worth my time and money. Read Less

I was in a tight spot, looking for an affordable vet to take my dog to on really short notice. Thankfully, they were able to take her in an hour after I called, and the service was fantastic. Everyone was extremely polite, and knowledgeable. Making the entire experience a breeze. I would definitely recommend them! Read Less

Dr. Hansen and staff have gone above and beyond for us. We have a few more years with our dog than we thought thanks to them. They have been very reasonable with their costs and generous. Using Banfield was a mistake don't waste your money with greedy Corporate watered down high profit chains. Go with locally owned and operated clinics such as this one. Animal Care Center is now and forever my furry buddy's Primary Care Center! Read Less

I have no idea if I left a review for Dr. Hansen and his team but here it is!!! I was there a few months ago with my cat Sake :) He was sneezing and his eyes were super runny. Ron and his crew took care of my meow fast & prompt, it felt like a drive-thru somewhat in a good perspective because it was efficient and informational all at the same time while he was checking my kitty's temperature and giving him some shots and medication. I will absolutely be there again. Thank you for taking such great care of my baby cat. See you again in the future! Read Less

From the moment I called the office to set up an appointment (same day), and to the final moment when one of the staff members helped carry my cat to my car on the way out, my experience at the Animal Care Center was nothing but total positivity. When I discovered my cat, Jefferey, had tapeworms, I panicked. I didn't know where to go on this side of town or who to trust. I Googled multiple veterinary offices, and I'm glad I came across Animal Care Center. I made the call at 2pm and I asked if they could still squeeze me in, the staff member was friendly and we agreed on 5:00. I pulled up at 4:50 carrying a giant cardboard box with Jefferey's stubborn head poking through the flimpsy, open flaps, and before I reached the door, the one of the staff members greeted me and held the door open for me. Immediately Jefferey was seen, and Dr. Hansen worked very quickly and efficiently, while still taking the time to explain what he was doing, etc. Both he and the staff were complimenting my handsome orange cat, which was so sweet to hear. All my questions were answered, I didn't feel rushed, and I felt like a valued client. I honestly didn't expect to have such a positive experience, because Jefferey is usually terrified at the vet. Well, thanks to Dr. Hansen and his awesome staff, my cat was at ease and calm while sitting up on their table. And last but not least, the prices are fair and affordable, thanks again! Read Less

From the moment I called the office to set up an appointment (same day), and to the final moment when one of the staff members helped carry my cat to my car on the way out, my experience at the Animal Care Center was nothing but total positivity. When I discovered my cat, Jefferey, had tapeworms, I panicked. I didn't know where to go on this side of town or who to trust. I Googled multiple veterinary offices, and I'm glad I came across Animal Care Center. I made the call at 2pm and I asked if they could still squeeze me in, the staff member was friendly and we agreed on 5:00. I pulled up at 4:50 carrying a giant cardboard box with Jefferey's stubborn head poking through the flimpsy, open flaps, and before I reached the door, the one of the staff members greeted me and held the door open for me. Immediately Jefferey was seen, and Dr. Hansen worked very quickly and efficiently, while still taking the time to explain what he was doing, etc. Both he and the staff were complimenting my handsome orange cat, which was so sweet to hear. All my questions were answered, I didn't feel rushed, and I felt like a valued client. I honestly didn't expect to have such a positive experience, because Jefferey is usually terrified at the vet. Well, thanks to Dr. Hansen and his awesome staff, my cat was at ease and calm while sitting up on their table. And last but not least, the prices are fair and affordable, thanks again! Read Less

Dr Hansen and his staff found a kitten "Titan" and I ended up adopting him from the office! We have since renamed him "Felix" and have taken him to Animal Care Center for all of his vet care needs. We have also taken our dog Sasha in for a check up and plan on taking all of our family animals here. Dr Hansen is very patient and gentle, I highly recommend his staff and services! Read Less

Dr. Hansen I can not thank you enough for saving my dogs life. What started out as a cough, turned into be a severe case of Immune-Mediated Hemolytic Anemia. Dr. Hansen's quick thinking saved my dog Lily's life. His office staff are one of the best I've had the pleasure to deal with as well. They are genuinely concerned about my dog's health. Read Less

Dr. Hansen and staff are awesome! I just didn't feel comfortable with our previous vet. Made me feel like I wasn't doing a good enough job and taking advantage in any way they could to charge me for something or prescribe meds that weren't needed. Tried to give my pup an antacid because he puked from being worked up and stressed at one appointment. He never pukes and they made me feel like I didn't care about my pup because I refused the antacid. Needless to say that is not the case with Dr. Hansen. I was concerned about my pup's ears and he reassured me that they were ok. Even offered to have me look at the smear on the microscope and told me what I was looking at and that there were no signs of infection. I feel very comfortable and confident that my pup will be in good hands with any future visits. Everyone was very friendly and informative. So happy I found them! Read Less

Dr.Hensen thank you for taking Great Care of Jackie and Brandy (who past away December 2012) . DR. HENSON AND STAFF ARE HONEST AND EXPLAIN THE MOST SENSIBLE OPTIONS IN LIFE OR DEATH SITUATIONS. We are looking forward to future care of Jackie Dunn and our new addition Sophie also.Thank you for your Awesome Care! Read Less

Dr. Hansen is the absolute best! He is so compassionate and caring. We have been going to him for years and have had nothing but good experiences. When we had to put our beloved pet to sleep due to cancer he couldn't have been more supportive and compassionate. He even took the time to hand write a sympathy card extending his condolences for the loss of one of our dearest friends. If you treat your pets like family then Animal Care Center is the place to take them! Read Less

I called for a quote on vaccines for my cat and the woman acted like she didn't even have time to talk to me. Needless to say Animal Care Center was immediately eliminated from the list. I would recommend Herschel Animal Clinic instead. Much less expensive and more friendly. Read Less

I have been in Fl 5 yrs. I have gone thru 5 vets, not one of them have given my dogs (5) a good check up. Out of desperation I went to yellow pages and looked for a vet w/the best reviews. This vet spent time and informed me of many things w/my dog. I am now taking my other 4 dogs to him. I would recommend him to everyone......great guy!!!!! Read Less

I've been to many vets over the years in various states but I have never found one that I trust more than Dr. Hansen. He never does unnecessary tests, is always straight-forward and honest with his clients and his regular prices beat my former vet's sale prices by AT LEAST 30%. I live in St. Augustine and have numerous vet clinics that are closer to me than the Animal Care Center but the care my dogs receive and the prices I pay there make the 25 minute drive up 9A well worth it! I know I could find a fancier office closer to home but none would give me quality, value or piece of mind that this doctor offers. Read Less

This place is phenomional. From the front staff to the doctor you will never find a more caring lovable bunch of people. Dr Hansen is the best there is, I wouldn't dream of going anywhere else with my fur babies! Read Less