Bluepearl Pet Hospital

I went to pick up my cat Bushi very early this morning and Jimmy was wonderful. He was respectful, patient and kind. Even though it was 1am! Bushi is very happy now that he's back home, but he wouldn't be nearly this happy if they didn't treat him so well. Thank you guys for all of your hard work. Read Less

I'm very disappointed in this facility Affiliated Veterinary Specialist which also goes by BluePearl.  My service dog had ingested gum and needed urgent care.  When we called they gave me the address.  Which ended up taking us to a residential location.  The name listed they gave was BluePearl not Affiliated Veterinary Specialist, which is how it is listed in the GPS locator.  After locating it we waited in the lobby for over an hour to be seen.  By the time she was administered treatment it had been 4 hours since it had happen.  It took 2 hours before they were able to "administer treatment" or offer treatment  even though I  had came in with a case number from animal poison control with what was wrong with her.  When they explained the treatment needed they gave me an estimate.  I signed this and when they came to get her they then told me that I would need to come back in the morning pick her her and transport her to the facility that was connected to their office for continued treatment.  Which would then be an additional fee.  At that time it had been so long we didn't have a choice then to let them care of her.  I picked her up the next morning.  Asked for a detailed print out of the care and at that time they informed me I had been over charged and needed to issue a refund.  Which ended up being over 700.  I'm very disappointed in the way this was explained.  i have lived in several states and this is the first location where long term treatment was not offered at the Vet.  I would not recommend taking your family member here for treatment. Read Less

They provided everything they could to help my furbaby. It was not a good prognosis, but our regular vet confirmed they did a great job and looked/tested for everything she would have. I would not hesitate to return in an emergency. Read Less

Wonderful experience highly recommend the clinic for special care. They quickly discovered my dachshund had an abscessed tooth infection when my local veterinarian thought it was glaucoma causing swelling around eye. Read Less

Do not bring your pet to this vet. They want your money. Told $80 for an exam & $186 for an xray. We agreed. 20 minutes later they show us a bill for $1500. They want you to pay before they give care unlike other vets where you pay at discharge. They are very rude once your animal is in their hospital. I begged for a bill of what i owed so far since they were billing us each hour for care. Asked for an itemized bill of care provided so far for 2 hours, Dr O'CONNELL came out & actually stopped the lady from providing me with this bill. I was astonished at the malice this doc displayed for no reason. When i asked if i could bring my pet home, Dr Connell told us we couldn't leave with our pet and we had to put her down. We agreed to wean her from oxygen therapy & pay for the extra hours to do that weaning since Dr O'Connell said it was best for the cat. We came to pick her up hours later, Dr O'CONNELL had not attemped to wean the cat. We lost all faith in the professional ability and especially compassion of the doctor. We took our pet home. Read Less

This team was extremely professional and provided excellent care during a difficult time when my friend's dog was in need. Accommodating and compassionate staff to say the least. Thank you for all you do! Read Less

Top notch compassionate care! I highly recommend them  during any urgent matter with your pet. They will go above and beyond to take of your fur baby. I was worried about them price gouging because of it being after hours and nature of the business, but they didn't. Dr Barton was fantastic with our kitty and got her back on the road to recovery. Thank you!! Read Less

I was very satisfied with how how this clinic conducted itself, when I brought my elderly cat in two months ago. He was on the verge of death, and they were able to resuscitate him within the hour. First thing you need to be aware of though, is that they'll ask you to sign a document stating you'll pay for whatever procedure they need to do. This is to protect themselves - from what I gathered. There are patients who come in, they need to save them, and it costs an arm and a leg. Sometimes the animals don't make it and with all that in mind, there are those who are reluctant to pay. I signed off whatever needed to be done. I didn't want my cat to die suffocating, elderly or not. The wait seemed forever, but it was only about an hour. The vet who saw us explained everything, and gave us the estimate for the work the needed to be done. They ask for a deposit, as I stated above, to prevent loses on their side. I agreed to that as well, and went home that night. The next morning my cat was stable, and I actually got some of the money I deposited back because he didn't need all the procedures listed in the estimate done. The staff was very quick to send whatever information to my regular vet, and without the ER my cat may not of lived another two months to die a natural death. I would definitely recommend this clinic for anyone who has a dire emergency, knows they can pay whatever fees pop up and simply can't wait till morning for their regular vet to open. Edit: 2018 - Bear in mind, this review is 7 years old, but google had moved it to the Animal Eye Clinic for some reason? So now it's here instead, where it belongs. Read Less

If I could give them less than one star I would. I made the mistake of taking my cat to her primary care (Banfield) after she didn't seem well after her spay surgery since The Humane Society closes after 5pm (they're great). She had came home and collapsed on the floor and I noticed her gums were white and her paws were cold. I rushed to Banfield. Banfield took my cat in who was on a wellness plan, but the ER visit was about $85. I can swallow that because I love my cat. They told me she was hypothermic and may be internally bleeding and ushered to me Affiliated. This was the worst mistake ever, but I was in tears and just wanted someone to help my baby. They told me they were great people. I get there and they take my cat from me and send me to wait. They come in and start pushing care credit applications on me. Not only am I in tears and worried about my cat, I am worried financially, but I figured I could breathe a bit before they tried to suck money from me. I told her I did not want to apply for a CC with a 26.99% interest rate and she agreed it was a bit much. They came in and briefly told me they would be running some tests and what may be happening with her. About 5 minutes later a short girl with blonde hair came in and told me to circle whether or not to give my cat CPR for another $100. I'm done at this point, but I'm here for my cat and I just wanted to take her home and hug her. The doctor comes about 15 minutes later and says she will need to stay overnight for observation and possible blood transfusion. In follows the short blonde girl with a paper. ($531-1266) and told me to give her my number. I looked at her and said I'm not bidding on my cats life. I said I just want her better and she told me that $531 would not do much just minimal care and observation. They ushered us again to the door and said you have to pay your deposit and then you can see your cat before you go. AGAIN, money! She also tried to push the care credit once again. They don't care about these animals, they see $$ signs. We paid the bill of $531 and I kissed her and went home since I had to call out of work at 6am because they close at 8am and if you are late to pickup, they charge you every 30 minutes. About 11pm the doctor calls me back and said they want to start the transfusion. Delirious, attempting to sleep a bit I told her to go ahead and give her the blood she needs. Before I could even say another word, she said I'll need your payment over the phone right now. So I asked her to use the card on file which she said they do not keep card numbers. I then gave her the number and quickly got off the phone because I was losing it. Money or your animal suffers. I understand they need their payment but with every action, it's like they were nickeling and diming me. I came back at 7am for pick up and she seemed a little better, but the doctor insisted I leave her catheter in her arm and come back for more testing or to banfield for continuous monitoring all day. I asked her to take it out so she didn't have to be uncomfortable at home, but she said it was her "clinical advice" in between explaining things, she told me she didn't charge me for some things which wasn't why I was there! I wanted to know WHAT WAS HAPPENING to my cat! Stop talking about money. CAT. My cat please. So she told me to come back later which I attempted. I upset my cat who was tired of being poked and prodded and put her back in the carry case in the cold and took her back and guess what? Closed. They failed to tell me to come back at 6pm! Because she was too busy talking about money and nonsense. The funny part is before we left they had me sign papers and he said that'll be $6 and I laughed at him and said now what? His words "I don't know" so I had to look through the paperwork just to see what it was for. PATHETIC. Needless to say I went back to the humane society and they took care of her free of charge and took her catheter out so she could be comfortable. STAY AWAY FROM AFFILIATED! Stay away from Banfield too because Banfield will lead you straight to them! Read Less

After taking my dog to another emergency vet and waiting over 90 minutes with nothing being done while my dog was bleeding non stop from his rectum, this place I credit for saving his life. Everyone I came in contact with acted like they truly cared for my pet. They took him right back and started giving him fluids within 15 minutes. The doctor was very professional and caring, answered all my questions. I felt more than comfortable leaving my beloved pet in their care overnight. Absolutely recommend and this is the only place I will use in case of another emergency. Read Less

Affiliated Emergency Pet Hospital is an incredible facility with great veterinarians and Technicians who know what they are doing and have compassion for the animals brought in!  They saved the life of my Tonkinese Cat, Ivy, and I will be forever grateful! Read Less

The staff there is beyond professional and they treat you like family. I was burdened with the task of having to put down my sweet baby and I am happy that i went here. They offered a private room and took me straight back, the vet techs and staff were very consoling and took extra good care of my baby. Doctor Barton, from the bottom of my heart, thank you so very much. Your care and comfort made that terrible night a little better. These guys are doing it RIGHT and I wish every vet was similar. I have never been to a vet so organized, dedicated and professional. So again, I am thankful for this place and I would recommend family, friends and strangers here any chance that I get.Read Less

My beloved dog developed diarrhea 2/11. By shortly after midnight on the 14th, despite my best efforts, it became worse and had blood in it. I took him to my local vet but they were unable to get it under control and he was getting dehydrated and anemic. I took him here on their recommendation and he was admitted. Sadly, despite the hard work of the vets and techs, and the folks at the clinic next door, my sweet boy continued to go downhill and I had to have him euthanized the 18th. They were professional but compassionate the entire ordeal. Thank you for making a horrible experience at least bearable. And thank you for giving Khan every chance. Read Less

What a cluster! I had to take my puppy in there for 3 night to be put on oxygen as he had pneumonia. I saw a different nurse and doctor each night. They kept asking me for the paperwork from my primary vet even though my vet had faxed over his updated records every night. No one knew what was going on in there. Be careful to take your own records and make sure that they know what needs to be done as the right hand does not know what the left hand is doing. They are also ridiculously expensive. Read Less

Thank you all for saving our bully, Bentley's, life. If you all had not have told me to bring him in he would be dead right now. We are forever grateful. Dr. Barton, we so appreciate everything that you did for Bentley. We ended up going next-door after all and their prices were atrocious. They wanted 4000 just to diagnose---not even treat. That was a huge disappointment. However, one of their techs, Ellen, helped us to get into Sixth Street Vet with Dr. Harris. She is awesome and very reasonable. His third x-ray was with barium...they found an obstruction and he had surgery early Friday morning. He is thriving today. Doing wonderfully. We thank you so very very much. No more indestructible toys for him. You guys rock! Read Less

The staff at Affiliated Veterinary Emergency Center is amazing. They really do care about you and your pet. We lost our fur baby last night. They have the utmost respect for your privacy during such a difficult time. I would highly recommend them to anyone. Read Less

When I tell you that these people are extremely dedicated on helping and saving animals I really mean it. There's nothing but love within this company. Unfortunately I had to lay my cat to rest, my boo bear my everything but they were nothing but kind and understanding and helpful. If I had to do it all over again which I would not wish that upon myself or anybody, I would definitely take him back to this pet emergency room. My pumpkin will Rest In Peace for the rest of his life thanks to these people who were kind, loving and caring.Read Less

I had to experience first hand last night what out clients must feel when we can't be available to them on emergency but Dr. Knight and her team were amazing. Although I had to make the hardest decision to not allow my sweet boy to wake up from anesthesia, Dr. Knight helped me make the best and kindest decision for him. As a technician and a pet owner, I will continue to recommend AVEC for emergency services when my team is unavailable! Read Less

I'm taking you to court ! That young blonde doctor needs to be fired !!! I took my cat in looking for medication because my cat was constipated. I know the history of my pet and I told the nurse I just needed medicine to treat the constipation and to not do anything to my cat without my permission. The nurse informs me they would just charge me $80 for a examination and then give me quotes and reccomendations on treatment without doing anything first. So then the doctor comes in the room who to my suprise is a blonde girl that looks younger then me !!!! She starts giggling and smerking because of the awkward age comparisson and then informs me she pumped my cat full of liquids without my permission because my cat was dieing. She said she reccomends euthanasia and told me I was being charged a extra $100.00 i told her she had no right to operate or give anything to my cat without my permission she then says fine I won't charge you the extra money or euthanize your cat if you sign a waver saying it's not my fault I operated on your cat without your permission. I refused to sign the waver and she said she would call the cops if I didn't sign so I said I will call the cops because you operated on my cat without permission and she then screamed at her assistant saying just give him the cat and charge him the $80 and if you sue we have witnesses. I'm considering legal action against this place and I want that doctor fired !!Read Less

Had to take my baby unexpectedly and they staff cold not have been nicer or more accommodating to meet my baby's health needs. The receptionist, Aaron definitely deserves a raise as she was extremely helpful and patient on the phone prior to my arrival as well as after! Very satisfied with the services I received here. . Read Less

AVEC has literally been the biggest blessing to us as dog owners! Our sweet boy wasn't eating and losing weight, getting sick and not feeling well at all. We took him and the care and compassion, as well as the drive to make him feel better, overwhelmed me. I was so scared going into the appointment and every one on staff has worked so well with me, filling me in every step of the way and comforting us as our baby is in the hospital! They've gotten him to eat and wag his tail again and that's all I could ever ask for! Love love love this place!! So happy we took him here! Read Less

Took my dog here over thanksgiving as she was attacked by a random dog while I was walking her. It cost me almost $300! That's not the issue I would do anything to help my animal. It was the fact that they didn't even bandage her. Just left her wounds open, and nothing topical to put on it. We originally put a deposit down- of 237, and the doctor said if they didn't do stitches we wouldn't have to pay anymore. When I went to leave she said I owed $40, I asked why she went to talk to someone, came back and said I owed $60, because they did a -advanced wound wash I think she called it. I watched then do the wound wash- literally just put water on it.... ridiculous. I didn't feel like my dog was taken care of properly. Maybe due to the day after thanksgiving but still no excuse.Read Less

My husband brought our dog in last Friday night and the staff was amazing. Our dog was attacked earlier in the day by another dog, we had taken him to a vet where they put in sutures, and provided painkillers. They sent us home to return the next morning but gave this Vet's info in case of emergency. Well as the night wore on he got worse and had rapid short breaths. I was panicked thinking the first vet might have missed an internal wound. My husband took him in where he was met by a sweet woman who immediately saw to our dog. It turned out he was going to be ok, he was just in pain causing the short breathing. I rarely ever write review but my husband came home raving about how amazing these people were and how they were truly concerned for our dog. If in need of emergency services I will definitely make this our #1 choice. THANK YOU!!! :) Read Less

The only thing I hate about this place is that I can't bring my dogs here for routine care! If this could be my routine vet I would bring my dogs here for everything. This place has top of the line care. It's like the Mayo Clinic for animals. My baby was practically dead, I'm not exaggerating at all. We really weren't sure if she was going to make it, she had been misdiagnosed at another vet and we didn't know she was bleeding on the inside. Her blood had gotten down to 18%. When I brought her here I was scared and confused. The girl at the front desk was so sweet and took my baby Mia and rushed her to the back. Dr. Franz literally saved her life. Just a week ago Mia was almost dead after a blood transfusion and plasma she's doing SOOO much better. I took Mia there unable to walk, not eating, couldn't bark and completely unresponsive. When I picked her up to go home, she was able to run out from the back to her brother (my other doggy) and the rest of my family. It's literally a miracle. None of us could imagine life without Mia and were all forever grateful that I found you all and I love Dr. Franz and the rest of the team/support staff that saved my baby. Words can never express mine and my family's gratitude.Read Less

A very talented and caring staff. Since they are an emergency clinic the vets' are able to evaluate emergency situations quickly. Our local vet could not identify a mass shown in an x-ray at a tumor or a foreign object. After conferencing with the vet he said that unless our dog had shown long term signs of illness it was probably a foreign object. That turned out to be the correct diagnosis and after surgery our dog is completely recovered. Read Less

I cannot say enough good things about AVS Jax on Southside Blvd. I have a 6 year old male dachshund (Dale) and about two years ago he woke up and couldn't walk on his two back legs. We took him straight to AVS and after evaluating Dale, they took him right into surgery and saved his life. Dr. Brad McKenzie is absolutely wonderful to work with. Him and the staff were so great with Dale and took excellent care of him during his surgery and recovery. Dale had to go back last year for another surgery to clean out scar tissue and bone fragments that was causing Dale pain and they were still just as great. I now will not take my two dachshunds anywhere else if they're in need of emergency care. My family and I are forever grateful for how AVS helped Dale. Dale is now doing great and has had no other problems thanks to AVS Jax. Read Less

THIS IS NOT A 24 HOUR CLINIC!  They are opened on weeknights and weekends only.  They close at 8 in the morning!  We brought our yorkie here with continuing severe pancreatitis on Sunday night. This place was recommended by our vet for emergency care since our pup needed IV fluids immediately. We arrived around 9pm.  2 Dogs were ahead of us.  There was also a poor dog left by an owner who barked and cried the whole 1.5 hours we were there.  This was not a good reflection of the place and I was very upset by it.  I asked the admissions clerk why the dog kept crying and barking constantly.  She said the owner left the dog overnight because she had a messy, weepy open sore and he did not want the dog in his house and the owner did not request a mild sedative for the dog.  Shouldn't the vet have recommended it???  The Doctor was very nice but seemed tired and weary. She informed us that she could keep our pup overnight for the IV fluids but we had to pick him up by 8am when they were closing until Monday night!  We live 1.5 hours away!  She ended up injecting him with fluid behind his neck; gave him an acid reducer; a pain injection; and I requested a mild sedative for him to sleep through the night because he was panting in pain.  So  $185!  later, we went on our way back home with a sick dog and waited to bring our pup to our vet on Monday morning. The only reason I gave them 2 stars was the doctor who helped our dog did call on Monday night to check on his condition, otherwise I would have given them 1 star. Read Less

Just left this place after driving from North Carolina to my residence in Kingsland, GA. The receptionist was nice and understanding. After crying and shaking from nerves the whole 40 minutes there one of the doctors assistant had a nasty attitude because I couldn't afford their $600 care. So I asked to take my puppy home so I could try my best to take care of him until my military base vet opened. I asked her if my puppy could see out of his eyes and the only thing that she kept repeating out of her nasty mouth was "he needs medical attention". Which she made clear the first time she said it. Another thing that really disturbed me was the doctor first said that he would understand if we didn't want the services bc we have only had the puppy for a week. After we said no to the services he then stated that my puppy might not make it through the night. I would think after paying almost $200 I would get some honest advice. Read Less

Had to go here due to unfortunate circumstances, but they were awesome!  For being a late night visit, and at a late hour, prices were very fair.  I feel bad that I do not remember all three of the people who helped us names... (One of them being the actual vet).  But all three were awesome, and Amanda was amazing.  She had to answer two of my frantic phone calls on way there (asking directions), and once there was  amazing to deal with.  I absolutely recommend this place for any pet needs! Read Less

This place saved my dog's quality of life. He tore his back right leg ACL, and was referred here to get it repaired by Oceanview Veterinary Hospital. He could barely lift himself off the floor and certainly couldn't be active with the ACL tear. Without getting it repaired his quality of life would of gone down hill fast and there is no doubt in my mind we'd have to put him down in a 1-2 years. He's not that old around 7 at the time of the surgery in July 2014. It took them a couple hours to do the surgery and held him all day for us so that we could pick him up after work. They were kind and pleasant with my dog. The ACL operation cost around $3,000, and he still has a slight limp. However, I know he may never be 100% again he is certainly about 85%-90% back to normal. One of the doctors is also a Purdue Alumni which makes me even more proud to have him work on my dog; being as I am a Purdue alumni as well. Boiler up AVS and thanks a lot! Read Less

North Florida Vet Specialists offer great care and concern for your animal. I have, unfortunately, had two dogs with cancer that required their expertise, and every person I have worked with their has been awesome. The doctors are caring, compassionate people with tons of specialized knowledge. The office staff is as sweet as can be! Highly recommended if you need their services. Read Less