I've been visiting this office since I've had my first dog in 2012, and every pet ever since, I have never had an issue until this past visit. I had a 5 month old Great Dane named Lily, she began to b... Read More
I've been visiting this office since I've had my first dog in 2012, and every pet ever since, I have never had an issue until this past visit. I had a 5 month old Great Dane named Lily, she began to become lethargic starting Thursday 6/21/18. I felt she was coming down with something, her feces and urine was normal but she wouldn't eat or drink that day, come Friday 6/22/18 she would have no energy and still no eating or drinking, I felt it was bad so without question I sent her to this office with my wife Nuyi, they examined her and after a $319 bill they told she was completely normal besides a bit of anemia due to lack of food and water and that she had a case of hook worms, gave her some shots for nutrition and pills for the worms and sent her home, she never got better, when I came home she immediately began with diarrhea and a smell I will never forget. We called the office Saturday morning the minute they opened so I can send her over there, SOMETHING WASN'T RIGHT! They told us it was normal and that we shouldn't bring her, that if we felt she didn't get any better by Monday to bring her in again. SHE NEVER MADE IT TILL 2PM!! She began to bleed from her anus and passed away. My CHILD passed away in front of us, I couldn't do anything about it. She shouldn't have ever passed in that way. She passed 1 day after visiting the doctor, 1 DAY!! I then called and everyone sounded surprised, "She was normal she shouldn't have passed", I have 4 chihuahuas at home and ask if they should be checked for worms too and they sent me on my way with an extra $90+ bill for their pills, at minimum I should have seen those $319+ bill refunded, they promised me till at least Monday to see if she improved and couldn't even deliver on that, now this office has a heartbroken family and they get away with $400+ for what, she deserved better. If this office wants to speak with me you have my number, I expect the right thing to be done, I shouldn't have buried her this early in her life, she lived a happy life and she left too early... Read Less