I set up the appointment online, I'd gotten a complimentary first exam when I registered my dog with the AKC. I mentioned it in the request, their first correspondence was about not having any spec... Read More
I set up the appointment online, I'd gotten a complimentary first exam when I registered my dog with the AKC. I mentioned it in the request, their first correspondence was about not having any specials and send them the coupon. My appt was set, I showed up, I was asked for the coupon not one time but twice by two different people. The front desk and the vet assistant. Then she tried to sell me their different plans and packages for the year, for upcoming appointments, before my dog even got weighed. I already have pet insurance through akc, no thanks. The vet finally came in, but pup had two rounds of shots already, we were there for 3rd round and to establish, they made a big deal about not having anything with a drs signature. I brought a passport book with the stamp of the vet, stickers from the vaccine bottle, whaaaatt? If the legitimacy is in question, call the vet the number is right there! They ignored me and said they were going to start over with the shots, um, no. She's had shots, there's no need to start over. She's had her poo tested, no need for that either, and I don't want trifexis, or any flea pill. Just her 3rd round of shots and heartguard. They ended up quoting over $100, with 1st found of shots, a fleapill and poo test. All the things I said no to. So I left. Called another vet, got right in and they had no issues with the records, they knew the vet. She got her shot, and we were good, foor addnot $80 cheaper.
This place seemed a little too obsessed with the money part of it. They did take me back right away, so there's that. Read Less