Friendly, knowledgeable, kind and caring! And that’s just the staff! Dr. Mosser is fabulous, attentive, kind and made us and the puppy very comfortable! Rates are fair and well worth the 5 star rating! God bless and keep up the great work! Read Less

I have taken my Yorkie there for 10 years. This past visit the vet barely looked at my dog and charged me 3 times what I paid the previous year. She never looked at his joints or teeth. She just assigned her vet techs to give shots. She literally spent 45 seconds with my dog. DO NOT GO THERE EVER! Since it became a Pearl wannabe, it's outrageous. I'm moving my dog to 4Paws. My brother has 8 dogs that went there. He has moved also to 4Paws. Read Less

Best vet we have found since moving here to the area 18 years ago. Finally we have found an honest and truly caring place to bring out pets. Everything is explained in detail,and always a callback to see how Nemo is doing. Thanks Read Less

After 16 years of being with All Creatures, it's time for a change. Unexpectedly my lab developed a skin condition. Not sure what it is but they did the right thing to skin test and culture what was scraped. The bill was $300.00, higher than what I expected but knowing they are the experts and my lab is in good hands. Upon check-out, I handed them my debit card to pay $100 and asked to bill me the rest, and I'll pay it at month-end. Long story short, that is not there practice and all services must be paid in full. I didn't see this notice publicly posted while on premise nor is it stated on their website or their invoice. Needless to say, they withheld the antibiotics they were prescribing until I can pay the difference at month-end. When the bill was presented to me, I was fine with the charges but didn't realize they would penalize treatment for my lab. Not everyone has a couple hundred dollars available immediately. They offered a payment plan but that would cause $35.00 to setup. Does any of this make sense??? Read Less

My first time there. Thanks for the area where my cats did not have to worry about big dogs. It is bad enough, according to my cats, they have to be in cages. The staff was wonderful and I actually followed my old vet to his new location. Dr. Mike is fantastic. Read Less

My fiance and I absolutely love this facility for our furry kids! Awesome attention reasonable prices and they really genuinely seem to care about their furry patients. We are long term goers with All Creatures Animal Hospital for sure! Read Less

My puppy Usidore had been throwing up and had a pretty liquid stool, so I took him to All Creatures. I didn't have an appointment but was told go come in and they'd get to me as soon as they could. I had to wait a few hours but the staff were very friendly and made the time pass with ease. Thankfully my puppy just ate something (as they're prone to do) and was fine. I'll be coming back to them! Highly recommend! Read Less

I have taken my dogs to this Hosp since moving to the area 15 years ago and always saw Dr. Stottlemeyer who was an incredible human and caring Vet, he passed away last year and the practice is now a part of a corporate chain of vet offices. I had my dogs teeth cleaned last month and they did not let me know pricing up front and when I arrived to pick her up the bill was more than twice what I had paid under the previous ownership for another dogs teeth cleaning. The bill read like a human hospital bill with every little thing being an additional cost.  I am now looking for a new not corporate Vet to take my 5 dogs to.  Ask for the cost up front is my only recommendation. Read Less

I have been a customer of this vet practice for over 7 years. The original vet, Dr. Stottlemeyer (RIP)  is no longer the owner or associated with this office as he passed in June 2016 . Dr Courtney Riley became my Dr of choice for my dogs when she joined the practice.  I feel she has a genuine, caring energy and never pressured me to get extra tests or "nice-to-have" tests for my animals when they were ill.  She was able to recommend a treatment plan that restored their health and did not cost a fortune (though one dog has diabetes and the other had bladder stones, so it was still pricey!) Fast forward to about a month ago when I brought dogs in to office for ear infection of boy dog and to discuss the continued itchiness of my girl dog (I have tried apoquel in the past and grew concerned about the side affects reported online)  My appointment was with Dr Clarke, one of the new owners and investor in the practice. Dr Clarke addressed my concerns that apoquel suppresses the immune system leaving the dog exposed to other opportunistic diseases. He minimized the risk and assured me any dogs that got sick while on apoquel were already in a high risk group with other health problems.  I made the decision to try apoquel again as he spoke with confidence. He was also very convincing that I should get several tests for both animals.  This visit ended up costing over $850 for cultures and blood tests and medications. (including $120 for package of 6 heartworm preventatives. full disclosure)  I still was satisfied when I left  that the neighborhood animal hospital was in caring and competent hands - after all, I could have said NO to any of the tests he suggested.Dr Clarke called me with test results and said all was fine except he wanted me to give my boy dog antibiotics even though the medication I was using for his ears was appropriate for the infection. He told me the Rx was sitting at the front desk waiting on me and had been there for several days. When I got to the vet though, the front desk staff told me that medication had just arrived that morning and was not unpacked and stocked yet.  I had to wait while they located the box and filled the Rx (incidentally, the directions called for 1 1/2 pills a day until all gone - I wondered why I could not just get the right dosage for my dog?) I paid another $50 for this.I decided to order the apoquel online as I searched for a less expensive option since she needs 2 pills a day for the drug to work (cutting down to 1 pill a day after the initial 14 days brought back the itching.)  When I called the office staff to get a supply of apoquel to hold us over until the mail order drugs arrived, I was told that "if they (the office) had already faxed the Rx to the online pharmacy, I could only get 1 or 2 pills to hold me over as the Rx is considered filled once it is faxed."  I knew the pills would take a week or more to arrive so I questioned this policy?? Did they think I wanted to black market some apoquel? It seemed like if I did NOT order from them, then they could not help me. After checking, the office staff verified the Rx had not been faxed yet. (I placed the order on Thursday the previous week and this was Tuesday! Additionally, I CALLED them not only to get the holdover-pills but to see why the Rx was taking so long to FAX)  I asked if I could go ahead and pay ahead of time to which she replied that wasn't necessary, as there was only one other patient left for the day so it would not be busy when I arrived. I also asked for a copy of my dogs shot records and a copy of the prescription.When I stopped to get the pills, they would only give me a 7 day supply and they charged me an UPCHARGE for filling the "emergency" supply.  The desk tech also tried to tell me that I could not have a copy of the Rx as it was not signed by the Dr (who I could hear talking through the door leading to the treatment rooms.)  She also refused to give me an Rx with unlimited refills - this was a drug the Dr told me is safe for my dog to be on for the rest of her life. She told me it was the Dr's policy and they weren't responsible for the Dr's policy.  I asked who was responsible for the fax not getting sent to the online pharmacy resulting in me having to pay more for the medication for my dog?   I seriously do not know why these young girls that work here feel like giving a customer a difficult time is OK.  I am left feeling that Dr Clarke recommended the treatment plan that would net him (and his team of investors) the highest profit. Why should it be a problem to get a prescription filled online? Wasn't a grand enough to make from  one customer on one visit to the vet?  I suggest the Dr and his staff give customers some CHOICES (ie  aggressive plan A, conservative plan B, etc)....otherwise, they risk losing their BREAD and BUTTER!! Change your business model to treat your customers with KINDNESS and CONSIDERATION. Read Less

I have spent a several thousand dollars with my old dog Buddy there in the past 8 years or so. Took him in at 4;30 today (they close at 6;00) and they REFUSED to even look at his foot to see why he was limping despite my PLEADING to JUST LOOK AT IT.. Said to make an appointment for the next day. THAT ISN'T CARING CARE IS IT. #2 CALLED TO BRING MY 17 YEAR OLD DOG WHO TOOK A TURN FOR THE WORST IN TO BE EUTHANIZED AND EVEN AFTER CHECKING WITH THE DOCTOR SAID THEY COULD GIVE ME AN APPOINTMENT IN 2 DAYS...... NO COMPATION, ALL ABOUT THE MONEY. Read Less

Dr. Robert Stottlemyer was mine and my family's vet for well over 15 years. It was sad to hear he passed he was never in it for the money, he took care of my dogs, cats even a sugar glider and a hedgehog, he was a wonderful doctor, The people over at all creatures are amazing, I've read some negative reviews on all creatures talking about how they're unkind, in it for the money or provide poor service; from experience I can tell you that All Creatures is an amazing place to take your pets; even with Dr. Robert Stottlemyer's passing the staff are still wonderful to my pets and I will continue to see All creatures because they provide excellent vet care to all of my animals. Read Less

Dr. Robert Stottlemyer was mine and my family's vet for well over 15 years. It was sad to hear he passed he was never in it for the money, he took care of my dogs, cats even a sugar glider and a hedgehog, he was a wonderful doctor, The people over at all creatures are amazing, I've read some negative reviews on all creatures talking about how they're unkind, in it for the money or provide poor service; from experience I can tell you that All Creatures is an amazing place to take your pets; even with Dr. Robert Stottlemyer's passing the staff are still wonderful to my pets and I will continue to see All creatures because they provide excellent vet care to all of my animals. Read Less

Been bringing my dog that has epilepsy here for years and when I called to refill her prescription they told me I needed to bring her in to get her pheno levels checked by the end of the week or they wouldn't refill her prescription so I did and paid the $100. Then they called the next day telling me that I needed to pay an additional $100 to get her pheno levels checked because they "forgot to tell me" they were only doing blood work and the pheno was extra. Now my dog is low on medicine and they refuse to help me until I pay the extra $100 and didn't even tell me the blood work results. This is absolutely disgusting. Read Less

I absolutely love this place and so do all of my babies.  We've been going here since we moved out to Lutz a few years ago, and they truly are the most caring and honest vet you will find.  I really had the hardest time finding a vet when we lived in Tampa that I felt was truly in the business of caring for animals.  I'm so happy we moved out here to Lutz and found Dr  Stottlmyer.   Love the ladies up front too!!  Steph, Rae, and Rachel - you ladies rock!!!  They somehow manage to help a never ending line of people every day, and I don't know how you can possibly keep it all together with everything that goes on.  If you are looking for a local vet, that actually cares about your fur babies as much as you do,  and one that will actually spend the time to talk you through everything that you need to know about your baby, then this is the place. Read Less

I wish I could give this place zero stars. They are cat killers. I took my 6-year-old cat in because she was not eating and they found she needed a teeth cleaning. After it was done, my cat's health just declined. Lots of tests, lots of bills, but nothing was done for her. My cat got weaker and weaker, despite my force feeding her, till she finally died. I will never go back to this vet. Read Less

I have been going to All Creatures for over 14 years and continue to receive excellent, responsive service. I have 3 dogs and a cat and they have been terrific, sensitive and kind with all of them. They are quick to get you in with a sick animal and very helpful with scheduling regular visits based on your time preferences. The vets have all been terrific, loving and gentle with all of my animals as they treated them for puppy to geriatric concerns. I have seen several different vets and they were all knowledgeable and patient with my animals. The staff are friendly and very helpful. Great preventative and treatment vet all around! Read Less

I love this place, and so do all of my babies. Dr. Stottlemyer is the most thorough and caring vet I have ever met. I have four dogs, four cats, and two birds... so I have been in to see him on numerous occasions. I could go on and on about how great he is, but you really just have to meet him to see it in person. Based on his pricing and his practice, he is not in it for the money. He sincerely just cares about helping the animals. As for these negative reviews... there are always two sides to every story.Read Less

I have going to All Creatures A.H. for 8 years and have never had a bad experience. I drive there from south Tampa because they charge about half of what the animal hospitals in this area do. I am a pet sitter and I have recommend them to many of my clients, especially if their dog needs an expensive procedure. I learned about All Creatures when I volunteered with the Tampa Bay Beagle Rescue. It is where we brought most of our dogs to because of the excellent care they received and because they were much more affordable than other places.Read Less

A good friend of mine just boarded her 2 very very healthy dogs at All Creatures Animal Hospital. She and her husband loved these dogs like the dogs were their children. They got the most dreadful call informing them that both dogs are dead. There had been no explanation and no apology. No remorse. Please please consider very strongly and do your research before you trust this vet, this place with your precious animals.Read Less

I'm only giving three stars because of the way the receptionists treat people. If you are a walk-in, the treat you terribly. I've been there three times in the last four months or so and every single time they are short with me for some reason or another. I'm not doubting the doctors, they have treated my animals well and I'm sure their veterinary skills are above par, I just don't like the customer service from the people up front. The prices are decent as well. Read Less

Our dog Matthew always gets the best care at All Creatures Animal Hospital. They take their time, they listen to what I have to say, and they are conservative in their approach to treatment which I appreciate since Vet care can be very costly. They also offer affordable "no frills" boarding. We've only used that option once, but for $16 for a night, it's great. Read Less

I learned about All Creatures Animal Hospital when I was the Treasurer of a dog rescue group. The rescue spent around $20,000 a year on vet care and I had the receipts of many different animal hospitals. All Creatures Animal Hospital has the best rates of any place I have seen. The rescue I was involved with sent at least 50 dogs there while I was involved with them and we were always happy with the service we received. I have a large pack of dogs and drive from south Tampa to go to A.C.A.H.. I like there policy of appointments only and never wait long for service. I was there a few weeks ago for rabies shots for five dogs and will back in a week for dental cleanings for two of my dogs. I have recommended All Creatures Animal Hospital to so many people over the years that I have their address and phone number memorized. Read Less

My boxer pup was not feeling well, i took her to All Creatures, i was seen in 5 minutes, after a bllod sample , stool sample, it came back that my boxer had heartworms. Dr Sheridan explained everything to me, the treatment, after care and future prevention. It was also, cheaper then any of the other local vets. Now all 4 of my animals go there, my oldest - a 11 year old poodle was suffering from hair loss, Dr Sheridan diagnosed it with in 1 minute. My poodle was having allergic reations to frontline, he recommended comfortis which is taken internally as to being applied on the skin. My poodle now has her red curly hair all back, soft as ever. No more scratching or rashes. Best vet in town!!!! Read Less

I have used many vets over the years as I was in the Military for 10 years and moved often. I have never had such a poor experience. This is based on 3 visits, not 1. Fortunately, these experiences did not result in the loss of a pet as it has for others at this place, but the general care and concern from any staff or vet was very poor and lacking. When my cat was very ill, they could not make a diagnosis or, at least, wouldn't tell me anything. I ended up going to Livingston Animal and Aviary Hospital on Livingston Avenue and have never looked back--Livingston Avian and Animal Hospital is FANTASTIC. The front office staff are always helpful and friendly and the vet staff spend time with you and your pet--carefully go over everything and listen to you as well. It is only a few miles from Creatures so if location is important, I would suggest you got to Livingston and avoid this nightmare of a clinic. Read Less

This man is very insensitive and in my opinion SHOULD NOT BE LICENSED!!!! I will do everything in my power to let everyone who may be thinking about using this establishment, Know how horrifying my experience was!!!!! My 18 month old Chihuahua ""Pebbles"" was in labor, it was her first litter of pups and one was breech we took her to All Creatures Animal Hospital at 105 Sunset Lane in Lutz Fl, and Dr ""Death"" Sheridan was horribly INCOMPETANT... While my dog was in a pretty serious situation he ARGUED with me,even to the point of trying to COERCE me to SPAY her. All I wanted was for him to DO HIS JOB and deliver my puppies and he was repeatedly demanding I spay her... I told him just deliver the pups and we'll cross that bridge IF it comes, because I didnt believe she had to be spayed and despite all the bogus reasons he gave me as to why he needed to spay her, I felt as though maybe he didnt want to perform her surgery for personal reasons, Instead he wanted to go in cut out her uterus and not make any attempts to save the puppies. Validation of this theory is when He called me several minutes after I dropped her off, just to tell me with NO CARE OR CONCERN ""If your NOT GOING TO ALLOW me spay her just come pick her up, I havent started the surgery yet shes still sedated"" I was in complete SHOCK!! How can a licensed veterinarian neglect an obvious serious situation to discuss a completely different procedure it's so inconsiderate and selfish!!!! SHES IN LABOR THE PUPPIES ARE BREECH and you havent even started her surgery yet!!!!!!! I AM SO ANGRY....While he was LECTURING me AGAIN ABOUT SPAYING her, my poor Pebbles is sedated and there are puppies in danger of dying inside her. I AM OUTRAGED!!!!! I WILL NOT GIVE UP UNTIL HIS LICENSE IS REVOKED FOR NEGLIGENCE! He is a poor excuse of a Human being to be so insensitive and not only allow her to LAY HELPLESSLY IN DANGER, sedated without any proper fluids and the nerve he had to argue with me WHILE ALL THE PUPPIES WERE DYING IN HER WOMB... BUT THE FINAL HORROR WAS WHEN A FEW MINUTES LATER THEY CALLED ME TO TELL ME ALL THE PUPPIES HAD DIED AND PEBBLES HAD A SEIZURE AND LITERALLY MINUTES LATER....PEBBLES DIED AS WELL......HIS ATTITUDE IS SUSPECT, HE FAILED TO PROVIDE HER WITH PROPER CARE SHE NEVER RECIEVED GLUCOSE AND FLUIDS.... ITS DOCUMENTED ON MY INVOICE. CHIHUAHUAS HAVE A KNOWN TENDANCY TO GO INTO SEIZURES AFTER SUCH EVENTS IF THEIR SUGAR IS ALLOWED TO GO TOO LOW AND A NEGLIGENT, INCOMPETANT, SELF CENTERED UNQUALIFIED, VETERINARIAN IS REFUSING TO APPROPRIATELY TREAT THEM.... HE ALLOWED HIS PERSONAL GOALS TO SUPERCEDE HER HEALTH AND THE WELL BEING OF THOSE PUPPIES AND FOR THIS I AM OUTRAGED NOT ONLY THAT BUT SEVERAL OTHER PATIENTS ARE ALSO ONLINE VOICING THEIR COMPLAINTS.... HE OBVIOUSLY HAS A HISTORY AND HE IS NOT FIT TO CARE FOR OUR ANIMALS.... HIS NEGLIGENCE IS MURDEREROUS AND I WANT JUSTICE!!!! Read Less

We brought in our 4 year old healthy Shepherd mix for a teeth cleaning and were told ""he died of unknown causes"". Since that time I have heard of four similar events. Today someone posted a cry for help after his dog died in their care through Craigslist. Read Less

I am a three year customer of All Creatures and I agree that at times there is a wait, but it is definitely worth it. The staff treats your pet as if they are their own. The prices are very reasonable and the office is clean and orderly. Read Less

All Creatures has been my pets vet since 1995. They took great care of my JayJay until the day he died. Jay had allergies along with numerous other health issues so we went to the office quite often. They always made me feel like Jay was not only special to me but special to them as well. After waiting 4 hours to get into MY doctor today - a 40 minute wait doesn;t seem like anything at all. Well worth the wait I say. I find some of the other reviews hard to beleive as after 15 years of patronage I never came across anything but professional, caring people. By the way, Jay was fully intact until the day he died of old age and not once did any of the staff including Dr. Sheridan ever say anything about spaying. Read Less