Don't go to this place , they killed my dog after a bad treatment mixing two drugs causing a renal. Failure to my dog and causing the death of my dog in a week. Dr smith mixed prednisona plus acetaminofen and kill my golden retriever in 5 days Read Less

My dog was diagnosed with lymphoma a year and a half ago and with the Chop protocol they have kept my dog alive healthy and with no problems ever since. They are the " Mayo Clinic for pets" as some of us would describe. They will do anything  possible for your pet and I trust them completely. Everyone at the office is amazing but Dr. Kristen Olsen and the technician Molly have been my rock for a long time. I owe my dog's life to them and I will always trust AVS Read Less

Very friendly and professional staff! Have been dealing with a long issue with my cat and they are doing all they can to help me get to the bottom of his illness. What more can someone ask for in a vet! Highly recommend them for specialty needs for your pets! Read Less

If your pet has any complex disease or surgery this is the place to go. Our dog Nolan, a 3 lb 7 year old Maltese-poodle sustained a fracture  of his  left front leg 3 years ago that was mismanaged at another clinic and almost lost his leg, he underwent surgery requiring a surgical plate and bone graft by Dr Tano and he is now running around without any residual problems.  Recently he was evaluated by Dr Wolff for elevated  liver enzymes and on the same day he was diagnosed with portal venous  hypoplasia  and the right treatment instituted. They were kind and tentative and no unneeded tests were performed. I highly recommend AVS Read Less

I was referred to AVS by my primary vet due to my yorkie experiencing severe back/neck pain that was unexplained. He would have flare-ups that caused him to walk very slowly with his nose to the ground. Obviously, I was very concerned. AVS took X-rays and told me that my dog had IVDD (intervertebral disc disease) and required spinal surgery that was going to cost me thousands of dollars in addition to the thousands I was was in debt for to get to this diagnosis. I was devasted, and could not afford this surgery. I returned to my regular vet and was prescribed pain medications and anti-inflammatory meds for my boy, and recommended he have lots of quiet rest, which we did for about a year. It's been a couple more years since and my boy is fully recovered with NO surgery. I am thankful every day that I didn't subject my dog to a needless surgery that these doctors told me was "necessary". Read Less

On May 14, 2019 I was referred to the AVS Maitland clinic after receiving emergency care for my German Shepherd at an animal hospital in DeLand, which did not have confidence that they could adequately diagnose the bacteria found in her lungs which resulted in aspiration pneumonia. I immediately drove the dog the 55 minutes to the AVS clinic, after paying fthe first clinic for X-rays and a CBC blood panel. I brought copies of those X-rays, a blood sample and the CBC written results to AVS. Upon speaking with the veterinarian assigned my case, she informed me that she preferred taking her own radiographs, but that she would do that at no cost to me. The dog was kept overnight, but AVS felt comfortable releasing her the next day, less than 24 hours later. My bill for the overnight stay and treatment was $3,538.70, including $516 for the *complimentary* X-rays and $245 for a duplicate CBC. Two weeks later, May 31, I came in for a re-check, and paid another $258 for follow-up X-rays and was presented with a bill for $387.75 for the generic form of Baytril, Enroflaxacin. That total was $1,048.75. When I asked the front desk if there was an alternative to paying $387 for the medication – I suggested PetMeds.com, Costco, which carries pet medications, or my regular vet – I was told no there was not. Imagine my surprise when I checked with PedMeds and Costco and discovered the exact same generic prescription was $185 at Ped Meds, including an overnight $20 Fed Ex charge, or $226 at Costco for the brand-name medication. I have never paid $400 for any of my own prescriptions, much less for any of the 12 dogs I have owned over the past 50 years. I also find it fascinating that the DeLand clinic did not broach the idea of taking my dog to the Small Animal Clinic at the University of Florida in Gainesville. That smacks of a reciprocity agreement that would not be very ethical. Luckily, I can afford treatment for my pets, even at an exorbitant rate. Many others cannot or forgo necessities to save their pets. That thought pains me as a devoted consumer advocate. Thus, I have respectfully requested a refund of $516 for the May 14 X-rays, which were promised as complimentary, as well as $210 for the prescription, which would have cost $185 via Pedmeds. I won’t get into other dubious charges, such as the extra CBC panel less than an hour after the first one or $86 paid for a single “coupage,” which could have been outpatient treatment. I have no issue with the quality of AVS care, but the clinic should re-examine pricing policies since they appear to be aimed at maximizing billing, as many other reviews and complaints have outlined. If a refund is not forthcoming, I plan to contact the Better Business Bureau and the Florida Division of Consumer Affairs. I urge other AVS clients to look closely at what they’ve been billed for and if there is a discrepancy, to do the same if AVS does not resolve over-charges. Read Less

If I could give a zero star I would. I called them because one of their specialties is orthopedic surgery and all I wanted was a simple X-ray to check his legs, nothing more and I made it very clear about why I wanted one. My dog has collapsed trachea and he had an "attack" where he couldn't breathe, so when I took him to my normal vet for meds, they did an X-ray to make sure there wasn't any fluid in his lungs, which thankfully there was not. When the vet was showing me his X-rays, it came to my attention (and hers) that he had a metal plate with screws in one of frontal paws, and one of the screws happens to be crooked. I couldn't see the other 3 because of the type of X-ray it was. I adopted him 2 years ago and the rescue did not have any info about this. He's always been sensitive about his back paws, so I decided that I wanted to simply get an X-ray from a place that "specializes in orthopedic surgery", of all of his paws to see if they were fine and if anything was wrong. Again, I made it clear when I called to make the appointment, also clear when filling out the paperwork online, also clear when after filling out the paperwork online, I had to print and handwrite yet another form with the exact same info and also when I had to fill out yet another  form when I arrived, even though I had my paperwork with me. So this was all very clear about what I requested: X-rays on all of his legs, so I can see if he had metal plates on all of the others and that they are okay. Upon entering the room where you're in there alone, an intern (who I later found out she was after about 40 minutes and going on their website) came in and asked me all the same questions I have answered 5 times now on the forms, she said she was going to take him to get "an exam." I said, "he is here for an X-ray." She said that they had to "examine" him first and I asked what that entailed. She said, "his vitals, like weight and temperature, things like that." I thought to myself, "okay that makes somewhat of sense." I specifically told her as she was walking out the door with my baby, "his back legs are very sensitive, so be very careful." About 10 minutes or so later, I hear screams and cries of pain from my dog. Pain. Not attention. Not a "yelp." Pain. This went on and off for about 20 minutes until I called my boyfriend freaking out and purposely talking loud about what I was hearing, then suddenly I didn't hear anything until about 15 minutes later, more pain cries and people with dogs "just know" their dog's "voice."  I went up to the door, which is blacked out by way, and started banging on it and I could hear people back there. Nobody opened it. Finally about 15 minutes later, intern and vet (whom I had yet to meet) walks in with my dog, who is breathing so fast I said, "he is never like this" and introduces herself. And she starts saying how he "doesn't have any plates in any of his other legs." I said, "so you did an X-ray?" She said, "no, I don't think he needs one." I asked her why it took so long for "the exam" and she got all nervous and said that she had a patient at 2pm that she was "still finishing up with." And mind you, the intern whisked my fur baby off at 3:10pm. She (the vet-not intern) said that she "felt around his legs and couldn't feel any plates." So my question is, what exactly did they do for about an hour to my dog who I heard screeching in pain? Vitals as they said? And if the actual vet was "busy with her 2pm appt" what was the unsupervised intern doing to my dog to make him cry in pain so many times 10 minutes later if she's just simply "taking vitals?" To sum it up, I made an appointment FOR X-RAYS with a place that I thought had a great reputation, until after hearing my dog cry in pain so many times, sitting in a room with nobody coming in for an update or anything, or opening the door when I was banging on it when they were heard behind it, I went online and read the terrible reviews about this place. I requested one thing, AN X-RAY OF HIS LEGS 6-7 times at this point, SO HE HIS LEGS WOULD NOT BE TOUCHED WHICH I MADE VERY CLEAR. Instead, I got a dog screaming in pain more times that any dog owner could handle (from simple "vitals?") probably because the unsupervised intern, who took it upon herself to try to examine his legs with her bare hands, and act like she knew what she was doing, when SHE IS AN INTERN. She put him through pain I have never heard, no X-ray and a bill for $148 for an exam I never "ordered." The money isn't the issue, it's the entire horrific experience that traumatized my dog and haunts me 8 hours later. I never write reviews, let alone one this long, but I felt compelled to do so. Read Less

I feel compelled to share my experience at AVS.  We brought our 9 year old English Golden Retriever to them in December for a splenic mass.  The mass was removed, tested and to our pure joy, came back benign.  At that time, the doctor did warn us that they've had false negatives in the past with other cases.  She said it is not common, but it can happen.  Every other vet I mentioned this too, said that would be very rare and hard to believe.  We relaxed and enjoyed the good news.  Fast forward to last Thursday, March 14th.  I felt a mass in our pups abdomen, and brought him back to AVS for another ultrasound.  Our worst fear was confirmed, and he had a large mass on his liver and his heart.  We did in fact receive a false negative result back in December, and our pup was diagnosed with hemangiosarcoma.  This is a very aggressive cancer, and dogs are given a prognosis of 3-6 months, WITH TREATMENT, after surgery and removal of the spleen.  Due to the incorrect results we received in December, our treatment options are limited, and at this point, are probably not very effective as the cancer has progressed quickly (as this type does).  The incorrect results took away our pups chance, and took precious time that we could have gained if diagnosed properly.  AVS uses a company called Idexx (ask your vets who they use, and do not use this company!) to read their samples.  I understand it was not AVS' fault.  However, AVS is Idexx's client, and is responsible when Idexx messes up.  All in, we've paid AVS over $5,000 for all of our pups procedures and visits.  We paid $367.00 for the pathology/testing that was incorrect, and then another $448.00 for the 2nd ultrasound (that would not have been needed) to get the correct diagnosis.  I called AVS to ask the hospital manager if she could help us at all with either of those costs, especially the cost of the incorrect pathology report. That is money we could put towards our dogs treatment, that now has to be more aggressive, due to the late/missed diagnosis.  The most they were willing to do was give us a $97 credit, which was a discount off the exam.  This is crazy to me, and shows the AVS isn't taking responsibility for Idexx's mistake.  As a company owner myself, this is deplorable customer service at the least, and tells me they are not very compassionate or logical.  We loved the surgeon, Dr. Frazho was fantastic.  However, AVS as a company/hospital needs to re-evaluate some things. Read Less

The worth experience everWe were refer for a possible extraction situation. The quote was $2400. We paid $1700 deposit and was to pay the diffrence upon pick up..returned only $433. The atribute the amount to pre operation proceedings around $700 plus $650 for a alleged cleaning they did not performed. I was relief that he did not need surgery but to say you had to make a cleaning when he was referred to them after a deep cleaning performed 3 weeks ago is a shame. It hey had kept 300 for the xrays I was ok...but to try to play ot like a cleaning and attempt to justify $650 is insulting.  Do your homework and find someone honest enough to be fair with your money.  To do good business and to show that you value costumers start by being honest with the cost. Read Less

They are professionals/experts in their fields of care.  Yes, they are expensive but you do get what you pay for...genuine care and concern for your fuzzy family member.  Dr. Harris and Dr. Wolff (Internal Medicine) really listened to my concerns.  They went over every detail from my primary vet and discussed a plan of possible treatments for my pup.  You do receive an estimate range of costs before they take your pet into their care.  It is a busy facility and each person that I have dealt with were kind and courteous.  All tests results are discussed in layman terms so I really could understand what was going on with my pet.  Be prepared to be at the facility for about 5 hours as they process all of the test results there. You can go to eat lunch, etc. and if you are needed, AVS will call you. They do offer free bottled water and coffee while you wait. I highly recommend AVS but specialist care is expensive. Read Less

This place is great brought my Jack Russell in for a exam was referred by my main Vet. For treatment of a melanoma on her face. The Staff was great and they had all my paper work ready and where very great.The Doctor Goodson was very nice and knowledgeable about her condition and was very good with my pet. Will be taken my pet back for further treatment. Thank You to All the staff and Doctors.Jen Read Less

The best of the best for dogs with special medical needs. Brought our dog to AVS many years ago after the neighborhood primary vet recommended euthanasia given a combination of heart condition and suspected immune disorder. Not wanting to give up right away we went to AVS on a friend's recommendation. After emergency care and a few nights stay in their hospital, our dog was put on medication and both conditions were kept under control for 3 more happy and enjoyable years.  After that we went strictly to AVS for all our needs. Could not recommend them more. They are excellent doctors for sure and the whole staff is incredibly compassionate to the animals and their people. To me their prices are absolutely in line with the quality of care and they were always upfront about estimates for the more extensive (and expensive) treatments. Read Less

My Australian Shepherd, Lacey, caught a virus that attacked her liver about 2 years ago. We almost lost her. The doctors at AVS were wonderful and saved my baby. Dr. Olsen and her team have been working with us for 2 years and were wonderful, patient, and kind. Around Memorial Day of this year, Lacey suffered a relapse. They were not able to save her this time and we had to put her down on June 2. The staff did everything they could. I can't thank them enough for taking such good care of my baby. After her death, I received a card with handwritten notes from the doctors and the staff that were so sweet, it makes me cry everytime I think of their kind words. Thank you so much AVS. I would highly recommend them to anyone. Read Less

Dr.Tiffany and Meredith provided excellent care to my Minchi rescue restoring his jaw, teeth cleaning, polishing, and teaching giving me the opportunity to continue a high level of care at home. My little dog is eating his pureed food, taking his antibiotic, and pain med like a champ. I highly recommend Dr. Tiffany Brown for your dog's dental health. She's a keeper. We give her 5 woofs! Read Less

We found the level of service and a degree of care at this facility to be top notch. Their facilities are clean and well-managed and the doctors are very knowledgeable, friendly, and astute with the care of our cats. It may be a bit more expensive, but this is specialized service and I still think a good value. Read Less

We and our pets have always been treated with care and respect each time we have had to come to AVF for specialized care. Let's face it, nobody wants to have to come here because it means their baby is so very sick. They are the best though, and they take such amazing care of the animals that come through their door. I'm grateful for each time we have needed them, but always hope that we don't. Read Less

The office was very clean and the staff very professional. I was lucky enough to get same day emergency spleenectomy surgery on my dog and a thorough explanation of what to expect by Dr. K. The updates were detailed and suggested treatments were tailored to my dog's need. Thank you for your wonderful work and saving my dog's life. Read Less

The staffs are very nice loving people! They did a great job taken care of Savanna! They made my wife and I very happy how they treated Savanna! They called us daily giving us updates. Unfortunately we had to put her down and some of the staff came to work on their off day to say good bye. They made Savanna feel very loved and happy. Most people will never experience the love that they showed towards Savanna! Savanna past away in a loving way with her family and friends outside in the sunshine! Read Less

I was incredibly disappointed in my experience here.   my dog has congestive heart failure.  she needed a new echocardiogram and my primary vet suggested i try here.  i pulled up the website and very clearly they said "cardiology" was one of their specialties.  they even had pictures of 2 "cardiologists!"  so i filled out an online form requesting a CARDIOLOGIST appointment.  later that evening i was impressed when someone called me and set up an appointment.  again, i indicated it was for cardiology.yesterday, i got a confirmation call about the appointment today.  they told me that my dog had to fast from midnight on in case they needed to do tests.  her appointment was at 1pm so obviously by the time we got there she was starving.we waited for 45 minutes.  they couldn't find the records my primary had sent so they requested them again when i got there.  finally i was called into a room by a tech.  she introduced herself as "Dr. Wolfe's Tech."  i said that was not the name i was expecting based on the pics of the two CARDIOLOGISTS shown on the website.  i asked her if this Dr. Wolfe was a cardiologist and she said "no."  i said that i had specifically asked for a cardiologist appointment and she replied "we don't have one!" i asked her why they showed cardiology services and pictures of cardiologists on the website and she replied "i don't know anything about the website."  at this point i was livid.  i said that i already had a primary vet and didn't need a new one.  i just needed a cardiologist.  she then said that they did have one come in once and a while but you would have to sign up with the primary vet first.  i couldn't take it anymore and my dog was starving so i left.when i was driving back to work i called and asked to speak to a manager.  when she called me back she was very apologetic and then proceeded to tell me that any of the vets can do echo's and if they don't like what it looks like they call the cardiologist to do another one!  i asked why this whole process wasn't explained to me but didn't get an answer other than trying to get me to come back in today!all in all i wasted hours from my work day, starved my poor 10 year old dog and now will have to find another way to get an echo.  horrible experience so pet owner beware. Read Less

My bandit was brought I. For a rumor that busted last year staff and surgeon were excellent. He had a problem last night brought him i. Today and they r wonderful just my opinion. They r honest yes expensive but this is where most vets send you. Read Less

Very nice and well trained staff! Had to take my cat to get an ultrasound after a dog attack, she even stayed overnight, and they took really good care of her! I don't know if the price is competitive, but the service is excellent! Read Less

I had a consult with a surgeon, which was recommended by my personal vet. The surgeon was great, answered my questions and tool time to explain options. The appointment was pricy and I was referred to cardiology for my dog and scheduled before I left. I received a call the next day to tell me it was scheduled incorrectly and I would have to repeat the same test as the day before and the cardiologist would see my dog on his time without me and I would have to drop off and return to pick up my dog. When asked who would answer my questions, I was told their doctors, not the cardiologist. Why am I having my dog seen by a cardiologist if they have to repeat testing, I have to re-pay again and then get no answers. Poor customer service experience in getting this referral. Read Less

We've had some bad experiences with vets in central Florida, but AVS is nothing but consumate professionals. The office in Maitland is very clean and everyone there is very helpful. The interns and doctors are both very knowledgeable and really take the time to listen. Moreover, they take the time to explain everything in great detail. They don't force you in to a never ending string of expensive procedures that don't return results, although they are happy to conduct as many tests as needed to drill down to a real diagnosis. We couldn't be happier with their level of knowledge, experience, and professionalism. Read Less

Yes, this place can be expensive, but what price do you put on the proper care of a loved one? Today we took our sweet cat "Lucky" in to get some answers that my regular vet couldn't give. They explained all of the costs, procedures & potential outcomes depending on what they discovered. Dr. Olsen and her tech were simply amazing. It was definitely not the outcome we wanted but they were honest, compassionate & understanding throughout. Out of kindness we had to make the decision to say goodbye & the entire staff was accommodating & thoughtful. We will survive this, although broken hearted now, we respect them more for their honesty & absolute love for our baby they showed in just a matter of hours. Thank you for making Lucky's passing peaceful. Thank you for treating her like your own. It means the world to us to know her last hours were with wonderful, caring people. Read Less

This place makes me understand why there may be so many abused and neglected animals out there. They may be the best vets in the area, and they have all the specialists in one location, but they charge through the nose.As soon as you walk in the door you have to pay them $500.Then you go into an exam room and see a tech, then a doctor, then another doctor.Then you go back out to the reception desk and pay 75% of the highest estimated amount for treatment.They have you over a barrel. Obviously you love your pet enough to take them here but if your not rich with cash or credit you have to risk the well-being of your furry family. Read Less

I brought in my 3 month old, 2 lb puppy.  She was so incredibly sick she almost didn't make it.  MY Vet in Deland recommended us go there , they had done what was in their capacity to do. She's in the mend. The entire staff was incredibly compassionate and explained everything in detail. Read Less

This place is great with my dog bear. He was diagnosed with lymphoma around mid 2017. We have been coming here every week for 7 months. It’s pricy but not like it’s not expected. Doctor goodston is amazing. And very good at being sympathetic and explaining things. Read Less

I waited 3 months to write this review as my dog had to be put down and I did not want that to skew my opinion in any way. This is my fair-minded review. I brought my Maltese to Veterinary Emergency Clinic who did a full blood profile and other tests. Although the emergency vet thought the prognosis was grim and he was basically dying, he suggested that my pet get an ultrasound if it would make me feel better.. He recommended Affiliated Veterinary Specialists. I stated that I prefer to bring him to the regular vet when they opened. While waiting in the office, a girl came out and aggressively convinced me to bring him to Affiliated Veterinary Clinic which I found strange. (I wonder whether they receive bonuses for referrals.) This clinic repeated the same tests that the Emergency Clinic did. This clinic's medical records of my dog stated the dog was presented for further evaluation of anemia which was untrue. He was referred for an ultrasound only to determine if the mass was isolated. Their prices are outrageous and they take advantage of your vulnerable state. I kept getting estimated invoices shoved in front of me and was too emotional at the time to realize anything. Another thing that bothered me...when my dog left the Emergency Clinic after being there for 3 hours, he was very happy. However, after dropping him off at Affiliated Vet Specialists and returning to him after 4 hours of my dog being there, his mood was radically different. He was placed on my daughter's lap. He was very alert, however, appeared so angry. He would keep his head down but would follow me with his eyes while I walked around. Yet every time I came over to him and petted him he deliberately turned away and refused to look at me. I do not know what went on in that back room for 4 hours. However, you can tell a lot about how your pet is treated by the way he/she acts when you see him/her. Do yourself a favor. If you are ever in a situation where you need emergency care for your pet, after the emergency clinic tests and stabilizes him/her, bring your pet to an old fashion vet. And if your vet recommends an ultrasound, a former patient told me about Mobile Veterinary Diagnostics, P.A. 321-279-3mvd. If I remember correctly, the fee is $250-$300 which includes the evaluation report. My dog was dying. Any vet would know that...and a simple ultrasound test would have eliminated 4 hours of my dog sitting in the back room unnecessarily being poked and tested when I could have spent that precious time with him before putting him down. Read Less

I really can't say enough great things about everyone there, from the front desk associates, to the techs, the residents, and the vets. In early December, my 13 y/o pug started showing signs of some liver problems. After several tests, he was hospitalized and treated with fluids, broad spectrum antibiotics, and several medications and supplements at Winter Park Animal Hospital (our primary vet) for a few days. Once he was released from the hospital, they recommended AVS to continue his treatment. His primary vets are amazing, and I have nothing but admiration and respect for their advice. But like everyone else, I searched for info about AVS, and panicked after reading some of these reviews. I actually called WPVH back and basically said, "Are you sure this is where he needs to go?" Our vet said they have tremendous respect for the specialists at AVS and highly recommend them. With that in mind, and honestly still with some trepidation, I made the appointment. That was about a month ago, and I've been in three times (two appointments and once to pick up meds) since and they have been simply outstanding. They are upfront about options and prices and have always, always treated me and my little guy with such thoughtfulness and compassion. They go over every detail, every number, every possible benefit and complication, and are respectful of decisions. They call often to check on how he is doing at home, and I've just gotten off the phone with them (it's 7:30 PM) with some questions I had about one of his medicines. We're going back in next week and are very, very hopeful that the medications are working. I wanted to write this because I'm sure others may be facing some difficult decisions about how to best care for their four-legged friends and have those same concerns after reading the reviews, but we feel very fortunate to have access to everyone at AVS. Anyone who is seeking out a veterinary specialist is already going through an uneasy situation, and I couldn't be more thankful for their guidance. Read Less

On November 3, 2017, my 9-year-old labradoodle Sophie suddenly lost use of all four legs.  AVS in Maitland saw her that day and determined she had a ruptured disc in her neck. They were optimistic that this could be treated surgically with a good prognosis.  Dr. Jeff Peck successfully did the surgery that day, and Sophie began her steady recovery.  Last week it was terrifying to see Sophie suddenly helpless, essentially paralyzed, but now she is walking, eating, comfortable.  Doctors Peck, Panisiddi, and Miller were her main doctors, and they have all been very helpful and thoughtful.  Everyone at AVS (the receptionists, the administration, the technicians, the interns, the residents, the specialists) has been very kind to Sophie and to me, and we are very grateful.  Before the ruptured disc, Sophie was going to AVS twice weekly for therapy and treatment with Becky Nicholas and Dr. Freeman for severe arthritis.  Once she has healed from the surgery, she will go back to them for surgery rehab and to resume the arthritis treatment.  AVS has literally saved Sophie's life; without them she would not be able to move and probably would not still be here, a horrible thought.  Bravo AVS!!! Read Less

I will do what it takes to make sure my dogs are well taken care of they are my kids! with that said I was sent to AVS by my Veterinarian, my dog MAXX (8 year old mini dachshund) was having major issues walking and lifting his head up and was in major pain. my local vet did all she could so it was time to go to specialist, just the word specialists i knew it be pricy but again i needed my dog healed. so all this happend when Florida recently had a hurricane come threw, I called and tho they did not have power they were on generator power i was able to get in. So on the first visit under the circumstances they did amazing i felt in good hands, I came back a few days later and they had power and did a scan on MAXX and determined surgery was needed, we gave the go ahead and they did it that day. I received calls from AVS to update and inform me on how things went so again i feel very good that he was being taken care of i was even able to go see him. after just a few days because all went very well he was home, he was lively and did very well healing. We went back a couple weeks after and he was 99% (1 % just for the scar still healing) but now he is my pup back to playing and being his normal self so THANK YOU to AVS your team healed my MAXX!!! Read Less

I wish I would've read some of the negative reviews about this place. We were referred here by our vet for an ultrasound and my wife went Saturday morning cause our vet said it has to be done there and they have the best ultrasound machine and tech. There was nobody there to read an ultrasound there on Saturdays. They gave us a choice of leaving the dog there for the weekend and a list of all the testing with the prices ranging from $1800. To $2300. And that's just the testing and no surgery or boarding. And that we might end up having to send her to UF to a hospital in Gainesville. Ended up just taking her to UF Gainesville the next day. I'm a little mad at my vet for having us go there just to find out they don't have the proper staff. Between both vet and the place we've spent $600 in a 12 hour time frame between them and our vet.Spent another $400 at UF. Be aware that this place is there to make money, not to save your pet. Yes their prices are very high. I love my dog but the scam that these places are doing is outrageous, just to prey on the owners of their beloved pets. Read Less

We were sent by our regular vet for our 10 year old boxer to have fatty tumors and gum tumors looked at. He also had a lame paw. He was taken from the exam room to the back against my wishes. An hour later, I was frantic. Where the hell is my dog? Ater about fifteen additional minutes, they brought him out. Stressed beyond imagination.They said there was an emergency, sorry. I told them he would bite and doesn't crate. They said, no someone was with him the whole time and he wasn't crated. Total b.s. I left with a recommendation for $3500 surgery with two different vets doing the procedure and a $225 xray for his paw. The visit cost me $200. The vet who was to do the gum surgery never introduced herself or explained anything. I explained to them I wasn't about to leave our precious baby with them until I spoke to both vets and had everything explained to me. I was then told that I would meet them the morning of the surgery and I would be charged an additional $200 for the consult with the dental surgeon because she didn't bother to speak to us on our previous visit because she was in a rush. Really? We took him for another consult with a great vet who is now treating him. Turns out his paw was lame because he has bad arthritis in his back legs and compensated with his front paws. These vets never caught that, his biggest health issue.Because of his age and problem with mobility, he recommended no surgery and is treating him with pain meds, antiinflammatories and injections. By the time the surgery is actually necessary, he'll be too old to tolerate it.My experience was horrible with this office. They didn't give a crap about our family member. They had eyeballs on my checkbook. If you have money to burn and don't care about your pets overall health and well being, this is your place. It was an absolute shakedown. Read Less

Do your due diligence and use them as a last resort! They will want to run the same tests you already paid for with your own vet. Their expertise is very limited and they love to continue to run "tests" and run your bill up!! Service Buyer beware!! Read Less

Amazing staff and doctors, have never encountered anyone who is not willing to spend that extra time with us to answer questions about our pets. Our Corgi, Barley, has had 2 major leg surgeries here and is now treating for something else this time around. We would never think of going to another specialist vet in the area.I had to take her in and afterwards the dox gave her personal number so my wife could call with any questions about Barleys course of treatment/medications.Super convenient location right in Maitland off 17-92 by Maitland Blvd interchange. Clean business with a great little complimentaey coffee bar/bottled water area. Depending on what you need done, procedures and testing can get quote expensive. Definately be prepared for a sizeable bill when you are ready to go.If your little furry family needs special attention go here for sure, they can get busy at times but you never feel rushed by the doc once you are in with  them to discuss your pet. Not alot of places can claim that! Highly recommended from this pet lover and elite yelper!!!!! Read Less

Took my dog here for suspected CCL partial tear. My vet had already performed an X-ray a couple months prior and found nothing. I paid my vet $150 for the X-ray and my dog being very calm and obedient needed no sedation. I felt just like so many others did as far as "closing the deal". They took my dog back to perform an exam. Why they don't perform the exam in the room with me? I can't tell you. What I do know is after the exam they put him in a kennel in the back while they tried to put "the close" on me for a $3900 surgery that the vet suspected would fix my dogs knee. He was 85% sure that's what he needed. It's like going to a car dealership and they appraise your car, take it to the back and hold your keys. They're probably very good but because they pressure you so much you just want out of there. I took my dog to U of F veterinary hospital and it turned out he had a luxated hip. The X-rays and the so called required sedation would have cost $520 at their facility. I paid $175 and he did not require sedation. They put his hip back in place and after some rest and restriction he's like new. Hospitals and Dr's of any kind shouldn't play "let's make a deal ". They seem desperate for income which then makes you suspect. Back off people!!!! And also, everytime I see these posts they respond by arguing your case. Not good business practices. Read Less

I don't doubt their expertise and everyone was very nice but this place is VERY expensive. I was thankful to have been warned by my primary vet prior to our visit that I was only committed to a consultation fee. I called another facility while still in the parking lot of avs to get an estimate on the same procedure. The nurse reviewed their quote and had the doctor call me back within an hour. They were both shocked by the $2200-$2400 quote I was given to run tests and pull a healthy canine tooth and close a malocclusion in my puppy's mouth... which they said shouldn't cost more than 300 dollars total!! Be careful here. Read Less

I brought in a cat that I watch over that someone may have kicked in the head as it came to my house with a broken jaw and broken teeth. I was impressed with the staff at the front desk as soon as I walked in. I then was introduced to one of the vets and eventually a surgeon and I was impressed with them as well . Sorry for not remembering names. They explained to me how they would need to do xrays to see exactly what was wrong and once they did that they quoted me a price and I said go ahead and fix her broken jaw and teeth. The surgery went well and the price was less than they quoted because there were a couple things they didn't have to do at the time. They gave me easy to understand instructions on giving her meds and use of feeding tube. The cat recovered quickly and was eating on her own in about 5 days and is living a happy life now. I would highly recommend this company. Read Less

We took our cocker spaniel Toto in after several visits to the general vet. He was in severe pain and wouldn't even sleep sometimes. It was a heart- breaking situation. After running tests at AVS they determined he had a herniated disk on the cervical area. We left Toto that same day for surgery with Dr Kara Knight and Resident Jessica Miller. Two days later our dog was ready to come back home with us and I couldn't believe how well he was doing considering the extent of the surgery. It's been over five months now and he is still doing really good. We are very happy with our decision and we hope Dr Knight and Dr Miller somehow can read this and know we are still very grateful. Read Less

Starting my morning coming to my appointment on time 10am for my dogs apparent fractured or dislocated neck only for them to tell me it'll be a while. I gave it five minutes because if we are scheduled why are we waiting, being forward they put us in a room... with no table nothing for our injured animal. I open their back door and explain my frustration and how magically doctors came to the rescue. To avoid further anger he is now being seen. By 1030, I don't see why they would tell us there's others ahead of us if we have an appt. place is clean and drs are pros Read Less

My 12 year old 6lb female Maltese swallowed a small Christmas light bulb, my vet did an x-ray and it was in her upper stomach. He recommended I take her to AVS and have an endoscopy done ASAP to see if it could be retrieved. He stated it was important to go as soon as possible because once it passed into the small intestine the endoscopy would not longer be a viable option. I arrived at AVS and they took my dog back to the treatment area. Several hours passed and they notified me around 3:45 they were getting her ready for the procedure.While waiting on word on the how the procedure was going I checked in at the desk and asked the female if there was any word on how she was doing. She replied in a flippant manner "Oh, they don't tell me anything about the dogs but I do need a deposit from you." I said I already gave a $500 deposit when I arrived. She said "I now need 75% of the highest amount on the quote, $2125." I gave her my credit card and felt like no one cared  about anything but the money. When the procedure was over I met with the doctor, she said they light bulb was no longer in her stomach and there was nothing she could do to retrieve it and we would have to wait to see if she passed it. She said the x-rays showed it was in her small intestine. So basically, they put a 12 year old dog under anesthesia needlessly and charged me $1400 for the procedure that had no chance of being successful. Again, I felt like the only reason they did the procedure was to collect the money. Thankfully, my dog ended up passing the light bulb and my husband picked her up two days later. However, when he picked her up he was left waiting in one of the consultation rooms for an hour for the doctor to discharge her. The doctor said she never heard the page. In addition, there is not a Doctor on staff at the hospital after 10:30 pm and you are not permitted to check on your pet after 6:00 pm. I did reach out to the AVS Hospital Manager, Sarah Carter, regarding my concerns (in more detail than I shared in this review) and this is the response I received:Thank you for your letter and addressing your concerns. I have discussed your concerns with the doctors involved with your dog's care.  We are happy to hear that she is doing well. Sincerely, Sarah Carter Hospital Manager Affiliated Veterinary Specialists I did not received any type of apology what so ever, nor an offer to discuss my concerns further. I feel the entire situation was handled poorly and management did nothing to try to resolve or address my concerns. If you have any other choice I would not recommend taking your pet to AVS. This experience was beyond disappointing. Read Less

Our poor cat was hospitalized last week and seen by Dr. Cheng an intern. Initially they were very helpful but once they received our payment we could not even get a call back. We have been trying to reach the doctor and the office manager and - no return call- numerous times . They also could not correctly diagnose our cat and "had to do 2 fine needle biopsies " (which are very expensive) and NO CONCLUSIVE diagnosis. In fact, we had to call 3 plus times to even get a vet to read me the report. Sadly---- and I say this with heart felt sincerity- our cat passed away the day after they said he was eating and drinking ( doubtful). Merry Christmas to us. In addition - no call back?! I would NOT take my animals to this place . They clearly do not have enough staff to handle all the emergencies. My family is devastated and now we owe them tons of money again with no definitive diagnosis. We are even more upset due to the fact the vet or intern and office manager are unreachable. Do not take your animal here if you want any answers or call backs. Read Less

This animal hospital is way under-staffed, and we were very displeased with the recent care of our cat by Dr. Cheng.  She never even called us to simply read us the SECOND radiology report - we called 3 times - and then our cat passed.  In the waiting room we saw multiple animals that were passed away and just being carried out.  They need more staff, more access to information and people that actually CARE about your animal.  It appears all this place cares about is getting paid.  Once you sign that form stating you will pay astronomical fees (which if I could have saved my animal I don't care)- but THEY DONT EVEN RESPOND!!!!  It literally took 3 plus phone calls to receive a radiology report that was inconclusive AGAIN and we were charged for ALL PROCEDURES even though the first time THEY didn't "get enough tissue".  Recommendation - MORE TESTS!!!!!!!!!!!  More money!!!!  The cat passed that day--- NO ONE called us until 4 DAYS later - terrible care, would NEVER RECOMMEND.  There are MUCH MORE compassionate vets in the area that are not as expensive and are adequately staffed. Read Less

At some point pet owners end up needing their services because they have all of the diagnostic tools.  What I dont like however about their business model is that they charge a premium for everything, not just the premium services.  For example I can understand paying for a specialized test, or someone's time to analyze etc.  But they also charge significantly more for any routine pain meds etc that your dog needs while they are there.  Ideally they could charge normal rates for these services which would bring the overall cost down, therefore allowing more pet owners to use their services in general. Read Less

A big thank you to Dr. Frazier and all supporting staff for helping my beautiful lab get stabilized. The knowledge of the entire Veterinary staff is amazing and it is nice to know they are right there when we need them! Thank you for choosing to specialized and help all our very loved fur babies! I am thankful for each of you! Read Less

I took my dog there because she was in need of a dental cleaning. The price they charged me to clean her teeth and possibly remove some of them was beyond stupid and completely outrageous. They wanted me to pay 2682 dollars to clean a 5 year old, 4lbs dog teeth. I wish I was joking. I took her to another veterinary and had it done for 579 dollars. She's well and fine now. Not thanks to this place.Read Less

So caring and clean!Its expensive but so are all vets.Excellent care!! We bring our serious cases here!We have three dachsies and they took such good care of Hazel!We trust the doctors and staff was so nice!!Thank you fir coffee machine in waiting area!So comfortable!! Read Less

I love AVS! I had to take my dog, Fletcher in because he got lepto and was in kidney failure. He had to be on aggressive fluid therapy and stay until his levels got back to normal - or as close as they were going to get.  He was there for 11 days and everyday I got a phone call in the morning and evening with an update and was welcomed to visit him as much as I wanted. They did everything they could for him and communicated so great with us! Even after we left we called and I was able to leave a message and have a doctor call me back and didn't make me feel rushed to get off the phone. I wish I had the money to go see AVS for everything!! They are certainly expensive but you get what you pay for! I would recommend them to anyone to care for their babies - and actually have sent a friend whose dog had liver toxicity to them! She was just as pleased as I was.P.S. The coffee in their waiting room is superb! Read Less

I was referred to AVS by my local Vet for specialized care of my dog. They were able to make an accurate diagnosis and started treatment. The outcome for my pet was not good due to the advanced nature of his cancer but the attention, compassion and communication of the staff was very comforting as we went through the several week process. I will always be grateful to them for that . Read Less

AVS saved Jake's life and we cannot be any more thankful for the care he received from the entire staff. I actually want to make a comment regarding the negative statements. Those that claim AVS is similar to a car dealer must have only dealt with no pressure dealerships. We have never been pressured by any staff member, it's quite the opposite. They are caring, compassionate, honest and upfront and provide the pet parent/owner information from your pets diagnostic tests as it is received. To those that complain about the cost of services and compare those cost to human health insurance, I personally have had many of the same diagnostic test as my dog and I can tell you from this personal experience that AVS is not overcharging for their services. The fees my health insurance company has negotiated for my testing are considerably higher than what we paid AVS for those same diagnostic test. All vet practices must turn a profit to stay in business and over the years, just as with human medical/dental practices, people did not pay their bills and we now have to pay up front as services are rendered. Also, we were told during our initial consultation, during his initial stay, and a couple of times since his initial stay, that they are most concerned about the "quality" of our pets life. All in all this is a practice of veterinary specialist that place the animals well-being as their first priority. Read Less

AVS was referred to us by our normal vet to consult on our 12 year old felines's congestive heart failure. They assessed the X-rays and blood work and decided on an ultra sound to fill in what couldn't be seen from the existing tests. They gave us quote for the extensive work that needed to be completed which means a lot when going through such expensive a tests. That are compassionate and thorough. Two amazing qualities for vets to share when you are going through a pet baby crisis. We are so grateful they are there for us dying this journey.Read Less

I DO NOT RECOMMEND ANYONE TAKE THERE PETS HERE. AM I THE ONLY ONE THAT FINDS THERE METHODS A LOT LIKE A CAR DEALER. IF THE THE FIRST NURSE CAN'T CLOSED THE DEAL THEN SHE GOES AND GET SOMEONE ELSE. THEY ALWAYS MAKE IT SEEM THAT YOUR PET IS IN NEED OF ALL THE SERVICES THAT THEY ARE ASKING YOU TO PURCHASE. MY REGULAR VET ASKED THAT I GET A CT SCAN AND THIS SO CALLED ANIMAL LOVING PLACE REFUSED TO DO IT BECAUSE THERE DR.(MONEY) SAID THAT HE NEEDED A MRI. WHICH MEANS THEY KNOW THE MRI WON'T SHOW ANYTHING SO I WILL HAVE TO GET THE CT LATER. PLEASE SOMEONE WITH THE AUTHORITY STOP THIS BUSINESS FROM JUST TAKING PEOPLES MONEY FOR NO REASON. i AM PURSUING EVERY AVENUE AVAILABLE TO GET THE WORD OUT ABOUT THIS PLACE. THIS NEEDS TO STOP!! Read Less

We were totally thrilled with AVS and the care that their excellent veterinarians gave to our cat. The veterinarians working with him were accessible, compassionate and available to walk us through all the procedures and tests that were given to our cat. I highly recommend AVS to anyone who needs specialty care, and if we need it again would not hesitate to take our cats for that care. Read Less

I love this place. My dog just had ACL surgery there, I was referred by my local Vet. They went over several options and made sure I had a thorough understanding of the process prior to any decisions being made. I was very stressed to be putting my dog through this and they made me feel at ease. I recd several phone calls after his surgery and even a good morning text with my pups pic, which was so unexpected, it made me tear up. (In a good way)We just went back for his stitches to be removed and again, nothing but kind people who care about your pet, including the front office. It was expensive, but it's a major surgery and I did my research so knew what the cost would be. To call this place a chop shop is very far from the truth. I would have them as my primary vet if they were closer to my home. I'm happy to answer questions for anyone who is contemplating the surgery. Read Less

Took my Pitt for Chemo treatments and they are very helpful. I have peace of mind that they are doing everything they can to help my dog during this difficult time. I have been taking my dog here for a couple months and so far no complains. Super helpful and friendly staff! Thanks so much for everything you guys have done! Read Less

Facility is nice and all, the staff is nice and doctors are well-trained. My issue with this place is the fact that they don't communicate clearly when setting initial appointments. I was bringing my cat in for the initial appointment and they told me not to feed my cat after 11 PM that it was a fasting appointment. I assumed that included blood work and all for $145. When I got there it seemed like I waited a long time and they put me in a small room and took my animal from me to the appointment I was not allowed to go with the pet. The doctor then came in about 45 minutes later and told me everything went well and if I wanted to do the blood work I could for an additional $200. They did not disclose to me when I set the initial appointment that it was an extra $200 for blood work-that particular day I could not afford it and therefore I starved my animal for nothing- not impressed. Read Less

I took my Sobie as an Emergency to the Lake Underhill AVS last Tuesday.  I feel she got sick over night.  Not only did they take me in at closing but they carefully explained the situation to a very nervous Mom (me).  They had to keep my baby overnight for testing.  Unfortunately the next day I got the call that it was cancer and there was nothing else they could do.  O was beyond devastated.  The staff and doctor where very patient, understanding and kind.  Sobie passed away but I appreciate everyone's patience with me in AVS, the card that was sent to my home, as well as the paw print provided with my babies ashes.  Thank you for your kindness. Read Less

Had to take our 15 yr old cat here last year due to chronic renal failure.  We felt as though our primary vet was not giving us enough answers and knew he was not ready to give up just yet.  This place came recommended by a few people and am super thankful we came here.  They have many specialists on staff and will assign you with the best to meet your pets needs.  Dr. Goussev has been AMAZING!  Our cat has been able to gain weight and pretty much is back to his normal self.  It will not be cheap, but that is because they are "specialists".  All staff is friendly and their office is spotless.  I cannot thank AVS enough!!! Read Less

This is a very nice facility and their staff is friendly and very helpful. I would have to say that their services are definately on the more pricey side. You get what you pay for since their specialits are top notch. The services provided are done with care, experience, and always with your pets comfort and well being in mind. Read Less