Country Club Animal Hospital

I've been here twice--both times for emergency situations--and left pleased each time. This is a terrific veterinary option--not just for emergencies. The vets are knowledgeable and explain everything thoroughly. Country Club has an impressive veterinary pharmacy and lovely staff who manage it. Sunday appointments are a great option for people who work M-F. Efficient, knowledgeable and welcoming. Read Less

Dr. James Bogdansky is heaven sent. I came to this clinic as an emergency, because I found a dog that had been recently hit by a car and left on the street alive, but left to die. I was in panic and had no idea what to do or where to go. I brought him here and they took care of me and the puppy right away. The staff was so nice, the office was very clean and even though I was in complete shock, they took such great care of the puppy. I had called at least 6 offices that were close by my house and NONE wanted to help me. I am very grateful for the service I received and for Dr. Bogdansky. Thank you Country Club Animal Hospital. Read Less

We love Country Club Animal Hospital, especially Dr. Bo!! All of the staff there are kind, professional and dedicated to their jobs. We feel lucky to have such a caring animal hospital, taking care of our pets. Read Less

I'm so thankful to this vet!! My cat was sensitive to any touch and having issues peeing the morning before I was supposed to fly out for a 2 week trip, but they were able to immediately get me in for a walk-in appointment. Thanks to them, Fisher was feeling much better almost immediately, and my sitter said he had zero problems while staying with her! They were extremely kind and calm while explaining each step to me, and I really can't thank them enough for the short notice care and kind interactions. Read Less

Absolutely WONDERFUL clinic, with excellent physicians and staff. The doctors are very knowledgeable, approachable and truly listen to your concerns/complaints. They have given excellent care to my puppy and I highly recommend them to anyone in need of a vet. Read Less

We met Dr. Bogdanski a little over 2 years ago. We had an emergency with our rescue puppy, Luna. He was working the all night shift at the animal hospital and saved Lunas life. From the first time we met him, we knew our dogs were in excellent hands. He was caring, compassionate, and extremely knowledgeable. We switched Vets immediately, as we knew after that first meeting, our K9 family members would only be taken care of by him going forward. We now have 2 rescues and they are both under his care. He always answers our questions, and our dogs love him! Every one at the office is kind and they take great care of our dogs. We won't ever go to anyone else. Luna and Tiger are the center of our lives, and we trust Dr. B and his team to always give them the best. Read Less

My furry friends and I LOVE Dr. Agusten and his team at Country Club Animal Hospital!! I found this amazing clinic 9 years ago when my former vet refused to see my dog after an emergency accident. The reassuring assistant who answered my phone call that day said: "Bring him right in." The doctors and staff are professional, caring, and sensitive to economic concerns. If you are straight forward with your concerns, they will be forthcoming with alternatives. Thanks to all at Country Club Animal Hospital!! Read Less

Been taking my bulldogs to this vet for years now. My babies love it there. Staff is friendly gentle and caring and both dr Augustan and dr Bo are top when it comes to diagnosing and caring for my pets. I highly recommend this place! Read Less

Amazing vets, Dr.Bogdansky was extremely knowledgeable, kind, and fast. After going to a couple of other vets who could not even get samples from my cat, this hospital was able to quickly and effectively get to the bottom of the problem. Most trustworthy place I’ve been to in a while. Read Less

The doctors and staff at Country Club Animal Hospital (CCAH) have been caring for our dogs for many years. They’ve been there for us from annual visits and checkups to frightening emergencies. CCAH is also our dogs’ home away from home when they can’t travel with us. I kid you not when I tell you that our dogs love going to the vet! We wouldn’t take our pets anywhere but here. Read Less

After Dr. Bailey retired, new office staff were condescending, sarcastic, and unhelpful. They made a mistake on the boarding bill for my two beagles last May; they were contentious about admitting error. Prices have soared, office staff did not read my instructions when I boarded dogs, the doctor who replaced Bailey was officious and supercilious. While I always liked Dr. Augusten, the "new" environment places profit over training staff properly, or selecting psychologically sound and mature staff, to meet the needs of their canine customers' humans. I took my dogs to Country Club for fifteen years. I have since taken my senior beagles to a more humane vet's office. Read Less

I’m extremely dissatisfied with my dogs boarding at this vet. I had my two dogs stay here over New Years (December/January 2017). In summary: They give one price beforehand and will add other charges and do things like give extra shots your dog doesn’t need and add services without your consent, then of course charge you for it. Longer version: Called ahead and asked pricing for my dogs. Got the flat rate. Fine. Asked if there was extra charge for medication administration, they said no. One of my dogs needs two pills once a day at the moment. They said they just need proof of vaccinations, which i had everything just done in September 2017. They did mention that there was a mandatory sanitary bath required at the beginning of their stay for fleas and ticks prevention, which is $24. I told them my dogs just had a bath and they couldn’t get baths often because skin conditions. They said it’s at discretion of vet. Vet needs to see dogs before they’re dropped off. Day of, called again and confirmed pricing, gave same price, said no charge for medication administration. I show up and it took over an hour process. They never entered our info beforehand so they had to do it all while we’re there. Then waiting to see the doc. I asked about price AGAIN, gave me same price and said same thing about medication, no charge. Just to let them know what needs to be done. Perfect. Finally doctor sees my dogs. Approved of them not getting a bath because they’re clean and flea and tick free. He wrote it on each of their charts. I called a few days later for an update and they said they’re doing fine. When we go to pick them up, they said they had to give them baths anyways because they soiled themselves, $24/each. Didn’t advise us beforehand, not even a call. My dogs did NOT look like they were bathed at all. They had gunk on them and smelled like pee. Obviously if they were that bad, they must’ve not been taken out like they said they would. Then they said they charged for the medication administration, an additional $24... we explained that we were never told about it and they said they always charge. But no one EVER told us about this beforehand. Then they mention that they had to give them each a $10 corona vaccine and that they need to follow up in 2 weeks for the second round, another $10 each. Never did they tell us this vaccine was needed nor did they ask my permission to give them these vaccines. We gave them their records when we checked in and they said everything was fine. That really upset me. You could’ve at least called... that’s what the emergency contact is for. And it wasn’t an emergency procedure or something that they had to do to save their lives and didn’t have time to call... they were “preventative vaccines.” Overall, i ended up paying way more than budgeted for and i would’ve been better off taking them to the boarding i always take them to by my house and paid the $20/day, and it includes a free sanitary bath for any dogs staying more than 3 days. And my dogs smell amazing when i pick them up so it’s evident they’ve been bathed. Never again will i take them here. Very disappointing. Read Less

I'm extremely dissatisfied with my dogs boarding at this vet. I had my two dogs stay here over New Years (December/January 2017). In summary: They give one price beforehand and will add other charges and do things like give extra shots your dog doesn't need and add services without your consent, then of course charge you for it. Longer version: Called ahead and asked pricing for my dogs. Got the flat rate. Fine. Asked if there was extra charge for medication administration, they said no. One of my dogs needs two pills once a day at the moment. They said they just need proof of vaccinations, which i had everything just done in September 2017. They did mention that there was a mandatory sanitary bath required at the beginning of their stay for fleas and ticks prevention, which is $24. I told them my dogs just had a bath and they couldn't get baths often because skin conditions. They said it's at discretion of vet. Vet needs to see dogs before they're dropped off. Day of, called again and confirmed pricing, gave same price, said no charge for medication administration. I show up and it took over an hour process. They never entered our info beforehand so they had to do it all while we're there. Then waiting to see the doc. I asked about price AGAIN, gave me same price and said same thing about medication, no charge. Just to let them know what needs to be done. Perfect. Finally doctor sees my dogs. Approved of them not getting a bath because they're clean and flea and tick free. He wrote it on each of their charts. I called a few days later for an update and they said they're doing fine. When we go to pick them up, they said they had to give them baths anyways because they soiled themselves, $24/each. Didn't advise us beforehand, not even a call. My dogs did NOT look like they were bathed at all. They had gunk on them and smelled like pee. Obviously if they were that bad, they must've not been taken out like they said they would. Then they said they charged for the medication administration, an additional $24... we explained that we were never told about it and they said they always charge. But no one EVER told us about this beforehand. Then they mention that they had to give them each a $10 corona vaccine and that they need to follow up in 2 weeks for the second round, another $10 each. Never did they tell us this vaccine was needed nor did they ask my permission to give them these vaccines. We gave them their records when we checked in and they said everything was fine. That really upset me. You could've at least called... that's what the emergency contact is for. And it wasn't an emergency procedure or something that they had to do to save their lives and didn't have time to call... they were "preventative vaccines." Overall, i ended up paying way more than budgeted for and i would've been better off taking them to the boarding i always take them to by my house and paid the $20/day, and it includes a free sanitary bath for any dogs staying more than 3 days. And my dogs smell amazing when i pick them up so it's evident they've been bathed. Never again will i take them here. Very disappointing. Read Less

This is the best animal hospital in Miami. They took care of my dear Boxer, from her first visit at just 7 weeks, until her last breath, 11 years later. I don't know what we would have done without them.Aside from excellent veterinary care, they're a wonderful boarding and grooming option, too. Read Less

Dr. Augsten, Dr Bailey, Chelsea, and Cassidy make driving from Cutler Bay so worth it. Both doctors take care of our puppies: Jax & Master. They have been great from the beginning. Reasonably priced for the outstanding care they provide to us. Recommended my aunt to them, she loved them and is now traveling just as far for this amazing office. Chelsea and Cassidy are so sweet, always know the right things to say and so helpful! Read Less

Dr. Augsten is great! He takes his time to get to know you and your pet, and offers excellent recommendations to ensure your pet has a healthy and happy life! Our greyhound rescue has been doing so much better with his advice! Thank you! Read Less

There are no words to express how wonderful these vets are. Dr. Augsten takes amazing care of my English Bulldogs and Dr. Bailey takes care of my toy poodles. They have been my vets for over seven years now and I trust them unconditionally with my precious little loves. There isn't anything they can't do. They have been with me through knee surgeries, allergies, loss, and illnesses. I also board there and know that my kids are in good hands and getting the best of care. I never have to worry. Read Less

No starts for this places I took my dog in with a skin problem  and the doctor prescribed medicine with out even testing to see what he had...they send me home with the treatment and what do you after a $1000.00 dollars still the same issue a week later. When I took him back and asked for my medical records the hand wrote it on a peace of papers and couldn't even provide any documentation on what was going on..so long story short a got a second opinion and no more issues with my puppy all good....((don't trust this people with your animals they are more worried about what's in you pocket  than treating your pets))) Read Less

Troy, our flat coated retriever, is back home after surgery and 9 days at CCAH in critical care.. He's recovering and doing so much better!. Thank you to Dr. Bo, Dr. Bailey and Dr. Augsten and the ENTIRE staff for taking such great care of my gentle giant. A heartfelt thank you to Dr. Bo for taking immediate action, performing a successful surgery and being the great person that you are! Read Less

I needed a health cert. in case the Airline we were gonna fly on wanted to see one.  The vet who saw my dog was James Bogdansky and he was very pleasant and straightforward.  He gave me a rundown on what issues he saw with my dog and was not pushy with selling anything extra.  One thing he did recommend was a near-future tooth cleaning under general anesthesia so that whoever does the cleaning can get under the gums as that is where 75% of the gross crap is...  That was a nice detail that he didn't have to mention. Read Less

Dr. Augsten has been my Furbabies' doctor for years and I wouldn't change him for anything in the world. Recently I adopted a beagle with an injured front leg and Dr. Augsten got her back on her feet, no pun intended...great doctors and very friendly staff. Read Less

I have taken my pets there for over 8 years. Their doctors are knowledgeable and they have a great and compassionate staff. I have never had a bad diagnosis and my pets are still healthy. I highly recommend this place for your pets care. Read Less

This place is an absolute rip off!! hidden fees even when you ask for an estimate over the phone. $454 for yearly vaccines?!?! super rude wheb you question their billing. They are very very aggresive with your pet, youll be lucky to see it if they even allow you to go to the back with ur pet to do the shots. Worst place ever from the rude doctor to the staff Read Less

I wanted so badly to like this place after seeing all the great reviews, however after about giving them about 12 different chances, they've earned this review. Melissa at the front desk is wonderful and thats simply the only positive thing I have to say about this place. I initially started going here when I adopted a new rabbit and needed her spayed. There were numerous complications with the entire surgery experience from start to finish, won't bore you with details. I decided to give them another chance as I rescued a stray cat recently and needed to see a vet immediately and they were the only place open on Sundays.I'm understanding that emergencies happen and need to be attended to first, however the last three times I've come here, I've had a 1:00 appointment and waited an hour each time (often while sitting there listening to the staff just joking around in the back room). Upon Dr. Bo's arrival, not once has he acknowledged or apologized for the wait. He then proceeds to rush through our visit as if he has better things to do & as if we didn't wait an hour for his time. He was impatient, didn't directly answer our questions and would switch topics when his diagnoses required further explanation. He was dismissive and literally cut me off interrupting me mid-question on several different occasions. I also strongly dislike the fact that he takes my cat into the back to do even the simplest of tests. I've been to dozens of vets as I've lived in several locations and he is the only one who's taken my pets away from my sight to do things such as check their ears, run simple tests, give vaccines, etc. Why even bother having a table in the exam room if you don't do anything in front of the customer? Not cool at all. To add onto the issues, my cat had a lump on the side of her face that I wanted tested. He asked to call back in a few days for the results. I called three separate times throughout the week and never received a call back with the results of the test I paid $125 for. This was three weeks ago and I still don't know what's on my cat's face. My patience grew to the end today when I arrived for her last round of vaccines, and after waiting for 45 minutes after my appointment time, I heard him come in and apologize to the people in the room next to us saying he'd be in with them shortly. He never once came into my room to acknowledge how long I'd been waiting, so I left. She'll be getting her follow-up vaccines elsewhere. Lastly, they'll squeeze you for every unnecessary nickel and dime and come up with any excuse to charge you for the most ridiculous things. You've been warned.Not only do I own a large pet-related company in Miami with hundreds of clients to potentially refer to their business, but I own six pets of my own and am a very regular vet-visitor myself, so you'd think this man would be a little more appreciative of my business. I've never been made to feel so unappreciated than this place has made me feel over the last several months. I won't be returning and will make sure never to recommend to anyone. Read Less

It's 5:30pm on a Tuesday, I am leaving to Colombia the following morning and my rover.com just did not work out to board our dog. PetSmart gave us every reason in the book how they could not take her in so as a last resort I yelped a Pet Hospital. My prayers were answered. Without missing a beat they took her in, updated her shots, bathed her and we returned a very happy camper. They took care of her extremely well at a bargain. Since then we have been back for her regular checkups and boarding.  The staff and the doctors are awesome. Top Notch!! Read Less

Listen there's not many places out there to get your bunny's nails trimmed unless you're paying a vet visit. It was so hard to find one, and I found this place. They offer nail trimming services even for rabbits and it's really affordable if your rabbit is docile. If not, the price is still worth it in my opinion. They were super quick and nice. Read Less

The best!! Super knowledgeable and just the best vets! I rescue English Springer Spaniels and I am in there all the time. Would not ever think of going anywhere else! The staff is very professional and nice too. Read Less

They have an excellent staff and try to help you out the best they can when it comes to you and your pet. I've taken my dogs their 3 times already and every experience I've had is great. I want to thank the Dr. and the ladies who help me out everything time making it affordable for me and my dog! I will definitely be going back! Read Less

I took my boston terrier to Country Club Animal Hospital on Bird Road in Miami, FL where he was treated by Dr Bailey. He was to have a routine dental procedure where he would be anesthetized. I was never warned of the possibility that anything could go wrong, never once advised that it was anything but a routine procedure. To make a long story short, my dog who we treat like a member of the family had a poor reaction to the procedure and never came out of it. We brought him home, but he had to return the the vet soon after because he was lethargic and would not eat. The vet kept him for a week and he slowly declined. When we lost our dog the vet had little to say except give us a huge bill for his services. The office seemed very uncaring to our situation and accepted no responsibility. I know we signed the waiver for the services to be performed but at no time were we informed that anything like this could or would happen. I am heartbroken and the vet just doesn't care. Please think about this if you choose to use this vet. I will never go back there again. Read Less