Eureka Animal Clinic

Took my doggie for a check up, the main reason was that he obviously had something in his eye(he wouldn't open his right eye and had lots of discharge from it) well after a $200+ bill the vet said 1st. He has a heart murmur that on a level 1-6 , his is a 4 and recommended some xrays and other stuff and gave me a quote of $400 and then a out the eye on she said he must hurt it but that it healed on it's own! That he was fine! That's it, not medication for it, no drops, anything!  So I left. Trusting his eye will be better, short story had to rush him to the ER because my 11lbs shih tzu started shaking really bad OUT OF PAIN!!! He was in pain due to a eye ulcer, a really painful one!!  I can't believe that all she cared (the vet) was about me getting all these different stuffs (xrays, flea prevention pill, some allergic pills, etc) like she was trying to treat and skin allergic ( my doggie was scratching a lot) with 3 different treatments, but nothing for his eye that was obviously not good!!! Read Less

Practice was sold. Although some of the old staff remains, new MD seemed confused with my pets condition. Gave me 5 different diagnosis and wanted to treat all of them at once. More interested in ordering tons of tests. Prices have gone up. Not sure I will be returning as I didn’t feel there was accuracy in diagnosis or treatment. Sad. Read Less

Was disappointed at the fact that the practice was sold. When I called to make the urgent appointment they said a different doctor would be able to see your pet today. Never clarifying the old doctors were no longer practicing. Prices have definitely gone up. Doctor that took care of my pet appeared confused by symptoms. Gave 5 different diagnoses and wanted to treat all 5. WHAT !? Shouldn't the most obvious be treated first?Why make clients pay for unnecessary tests? And the oral antibiotics were overly priced. They sell for .20 cents online and were charging me over $ 1.50 each.Some of the old staff remains. Uncertain about returning there. Sad..... Read Less

I adopted a “Bulldog Rescue” that immediately after I got it noticed was not feeling well. Thank you so much for aiding in the care for Du SU Co Blessing. I had to come in as a walk in. MAGGIE made sure that I and my sick baby were taken care of quickly. Carmen made sure to relay all my concerns to Dr. Morales and medical staff. Veterinary Technician Lynnett and Dr. Morales were both honest and listened to my concerns. Most of all everyone was friendly and showed compassion to my sick girl. Read Less

This place used to be great. So great that I would drive an hour to see Dr Alonso with my dogs. I was a loyal client for over ten years. They were bought by some corporation and now they treat people like they don't matter. They don't tell you that you'll end up with some veterinarian that doesn't know the dog or you. They have lost the personal touch and feel they used to have. Not to mention the prices went way up and they have no shame in over charging compared to the majority of the vets in the area. Just avoid this place. It has turned into just another money making factory for the owners and they don't care about customer service. Read Less

They are very caring and honest people. The techs help you anyway they can. The doctor, Dr. Alonso is very kind and takes his time to help your animal and explain what is happening. Now, as we all know the vet can be expensive. But here they are more than fair, they are actually inexpensive; For the job and attention that the offer, I would not go anywhere else. Read Less

knowledgeable, caring, thoughtful, extremely dedicated staff with years of experience. I have relied on their services for over 30 years, I have no complaints.  Recent renovations have made a big difference, clean, fresh smelling and bright!  Staff is always willing to answer questions and address any concerns, with a smile.  They realize that every pet is different and do their best to make each one as comfortable as possible, as well as the owners.  :-)As with anything, communication is the key and they do that well!  No matter if it's grooming or emergency care, the experience has always been excellent. Read Less

Sadly after so many years with Dr. Alonso, the one time we needed him to truly care for our dog we got a "it's 5 minutes to closing" and "hopefully you are not going to end up in the emergency vet." The Doctor is retiring and is completely checked out; a vet that cares about animals would not be so heartless as he watched my dog barely walking right, panting, 103.5 fever; swollen face and drooping on one side and the vet had the nerve to tell me that he was leaving in 5 minutes and couldn't run blood work because he was off on Thursday. he gave him an allergy shot and only at my request send him antibiotics for his fever. Barely touched my dog and didn't even pay attention that the assistant took his temp and stated it was at 103. Obviously Doctor Alonso won't care about this review but others should know how we were treated with an appointment scheduled for 4:45pm by his front desk. It's not like we were treating them like an emergency vet and we have been going there for 10 years for our rabies shots! Totally disappointed. Read Less

This is a great place to take your pets. The staff is knowledgeable and patient. Dr. Alonso is just the best. he takes his time and answers all your questions. The facility is always clean and I have nothing but good things to say about this clinic. Read Less

We wouldn't take our family pets anywhere else. All of our cats have been spayed/neutered here. Their indications healed quickly and they were running around as soon as we brought them home. One of our cats burned her belly and they tended to her right away (we walked in 5 minutes before they closed and they were so attentive - we were so appreciative). The front and back staff is so courteous and polite. We highly recommend Eureka Animal Hospital! Read Less

We found the new upgrades of the waiting room and the 'speed of the service' has improved greatly from years past. Thank you to the Eureka Team for the improvements and making things better for customers. Thank You! Read Less

I'll start off by saying that I didn't even sit down in the waiting room. I got there 15 mins before my appt and they took me right in. Demy was so great in making me feel very welcomed, along with Dr. Falco. So happy with this clinic. Reasonable prices & friendly staff! Read Less

Dont take your pet their if they are seriously ill. My cat was not eating when i took him in the first vet told me he was constipated. Easy fix! He then told me to bring him back for an enema the next day... I come back the next day and another vet says my cat now has feline aids.... Seriously? W.e i left him overnight for xrays and treatment. I come back the next day to find my cat in a pool of his on poo and pee.... Barely breathing... This place is disgusting... They put the vet techs with no education to do all the shots/procedures when you leave them over night. Take your let here only to get its nail cut... Even then be careful..... Read Less

We've been bringing our pets to Eureka Animal clinic for years- since 2003. They have always been attentive, caring and compassionate. Dr. Alonso has provided wonderful care for all our pets through the years and has been very kind and sympathetic through the tough times. Thank you to the entire staff! Read Less

All ways a great experience.i have been a client for 12 years since i moved out to the redlands.staff is awesome. And we love our vet. Always takes great care of my pets. With 5 going to them i trust them with out a doudt. Read Less

Love the staff and Dr Alonso. We have had 2 emergencies with our puppy and they have stayed and waited for us after closing time. They are friendly, knowledgeable and I feel we are in good hands when it comes to quality care for our puppy. If you need a Veterinarian with a good staff this is your place. Read Less

Sorry for the long status but this is my review on Eureka Animal Clinic lets start with their service sucks ass and how they close at 7 pm and i got there at 6:40 okay........ they gave my mom a hassle due to the time frame she came in with the dog and what not but let me say if your sign says 7:00 PM you close at that time. So I'm rushing to the veterinarians office all the way from the beach to eureka to ask the vet what is my dog being diagnosed with since their lovely receptionist (i mean this the the most sarcastic way) couldn't pick up the phone nor confirm my appointment via "email" i input hours before and that it was an emergency. When i told her about the appointment i input online she tells me "well we just got the email and are getting use to it so we can't work it well" ummmmmmmm you are a receptionist you should be able to function in the office and should be computer savvy if not sorry for my dam french but why in the fuck do you work there if you can't read and reply to an email ?! and not to mention she said its an appointment only veterinarian so i asked why do you have an email if you can't function it to receive appointments so i proceed on into the vets office where kenai is at and as a concerted dog mom the first thing i ask is what is my dog being diagnosed with ? the dude which i see now on my invoice his name is Dr.Jose Alonso tells me he doesn't want any problems and so forth so i told him to tell me what is it that my dog has and he tells me he already explained to my mom but ummm hello I'm the dog owner here you are the professional i understand you are mad your cut out time didn't go through but my dog is a patient and i am the dog owner so i expect you to tell me what is going on. so then he rambles on mumbling that he is going to treat my dog for vomit and diarrhea and i asked if he did a fecal and did he didn't respond either. so i go on and ask my mom whats happening and she's kinda clueless and i see the vet has no lie about 6 packs of different medications on his desk i ask what is all that for and he ignores me and starts telling my mom how to give him the meds so i again asked him and he said i the most unprofessional way that I'm lucky he took in my dog because he was ready to go and that panacur he was administering was for hookworms and who knows what else he gave kenai two shots not explaining to me what the hell he was injecting him with then says that if he isn't better in the morning to take him to the animal hospital so i then snapped and said wtf is the whole point of us bringing the dog there if he doesn't know wtf my dog has like how unprofessional is that so dismissed myself to go pay his dumb ass receptionist so i could've sworn the girl said 140 was my total but when i got home i saw the invoice is charged for 240 dollars which is making me livid at this point. this was the first time i went to this vet and the last time ill ever go he is a scam and such a disrespectful piece of shit so please beware before you step foot into this vets office Read Less

I really like this place. Both Doctors are great. Very detail and experienced.  They dont push for pricy things and are always there for you when u need them. The place is a little outdated, n smells like dog, duhh. They need to remodel their clinic, but is clean n that won't stop from bringing my puppy. The girls up front are very courteous and respectful. No attitude or ignorance. Would recommend this place to anyone that is interested in real medical care for their prt. Read Less