I wish I would have read the other Yelp reviews about this animal clinic. Please, whatever you do don't go to this place. They are out for your money and nothing else. These people don't even know how... Read More
I wish I would have read the other Yelp reviews about this animal clinic. Please, whatever you do don't go to this place. They are out for your money and nothing else. These people don't even know how to properly care for your animal. I went there because my cat had developed a skin irritation that looked by what i thought was ringworm by online pictures. The girls at the front desk are generally nice but their vet nurses are horrible. They asked me to wait inside the waiting room. I waited and then came in a vet nurse. He didn't even introduced himself just asked me if I had a record of the vaccines I had given to my cat. Well, I told him that I had given it to the front desk staff and they had made copies. Mind you, he was holding the record. Then he asked me if the vaccines had descriptions, I am like don't you know what each of the names of the vaccines mean. I told him my cat had received all his vaccines rabies and an anti parasitical injection when he was much younger (a couple of months ago). I also shared that he remains indoors most of the time, still he said the previous clinics did not do a "proper parasitical" check up because they did not conduct a fecal exam. So he recommended one to wary off any possible parasites might be the cause of the skin irritation. I fell into it and I agreed on a Fecal checkup. My cat is very calm, he is a sweet heart. He might not be the most beautiful cat out there but he is super calm at the Vet office. Yet, he felt the need to use excessive force and brought in a harness. The cat wasn't even scratching, never showed teeth, or meowed. Then overhead him say to one of the other nurses "relengato esta en ese cuarto" which basically means "street/ugly cat is in that room." Anyways, it's my fucking cat and its not like I am not going to pay you to treat my cat. Then comes the "vet," at first tells me the irritation might be from excessive licking or from fighting with my other cat. Then he changes his story and say the cat contracted an infection and that he was going prescribe a couple of meds. He leaves the room and here comes the nurse with the prescriptions meds and the costs. They wanted to charge me $69.00 for an antibiotic vaccine. I told him that I could orally administer the antibiotic so the price went to $30.00. From this instance forward, then he knew I wasn't a bimbo that was just going to accept his "professional opinion." Then he wanted to charge me $18.00 for an omega 3 shot so that the skin can regenerate faster. This is completely unnecessary because I feed my cat a VERY high quality cat food and multivitamins. So I declined. Then another $30 for a medicated shampoo?? Mind you, the vet couldn't tell exactly if this a due to an infection or excessive licking. In all they wanted to charge me $229 for all the medication. I had to cut off the pork from the bill and ended paying $139.00. I had to remind the nurse for the fecal results because he didn't remember. They came back negative just like I had suspected. Another nurse came to administer an anti scratch injection and he brought another nurse to "scruff" the cat. The lady didn't even know how to do it correctly and seemed a little wary about touching the cat. By the way, my cat is clean and does not smell. The last thing you want to show to a cat is that you are fearful. Animal psychology 101, where did she go to school?Then I asked her why so much excessive force on this poor cat, which during the ENTIRE EXAMINATION WAS CALM!!! So, she backed off. The cat didn't fucking made a sound when the injection was being administered. He was just bundled up, purring to himself. I GOT SO UPSET AT THIS FUCKING Place. I am sorry I am being so vulgar but these people don't know about animals. I usually take him to a low cost clinic near Flagler and they had detected and correctly treated his urinary track infection. I was stupid and opted to go to this new crap because it was closer to my house. My brother found my cat a couple of months ago as a skinny little kitten of 2 months in the rain. He is not the cutest thing but has a very calm demeanor and super friendly. Every vet would automatically detect this cat has a calm temperance. Anyways, they recommend I go next week to check on the cat , in case he needs "extra medication." They will definitely not see my behind in there again! If you love your pet DON't GO!!!!! Read Less