47 Reviews

All Care Animal Hospital

Minneola, Florida
General Info
All Care Animal Hospital is the only of its kind in the surrounding area. We have an experienced Vet Tech at the clinic 24 hours a day. Dr. Colleen McCain is the new owner. She graduated from Michigan State University in 2000. She has quite a lot of experience in the veterinary field and managing clinics.
Reviews
Jeff W.
9 May 2019
REPORT
CAVEAT EMPTOR - Buyer BEWARE!  Before you make any decision about using All Care Animal Hospital scroll down and read the 54 of 112  Google reviews that are EXTREMELY NEGATIVE.  Most rated it less tha... Read More
CAVEAT EMPTOR - Buyer BEWARE!  Before you make any decision about using All Care Animal Hospital scroll down and read the 54 of 112  Google reviews that are EXTREMELY NEGATIVE.  Most rated it less than one star citing wrong diagnosis, poor treatment of both animal and owner, price gouging, staff rudeness, etc. Don't take my word for it,  READ all of reviews yourself.  You owe it to your animal, your pocketbook and your state of mind to flee (pun intended) this place of business. Read Less
Jade C.
27 Nov 2018
REPORT
Unless you want incompetence, a high bill, and a cold on call vet, DO NOT bring your pets here. I brought our family dog on a Saturday and was told that because of breathing issues, he would have to s... Read More
Unless you want incompetence, a high bill, and a cold on call vet, DO NOT bring your pets here. I brought our family dog on a Saturday and was told that because of breathing issues, he would have to stay until Monday. We were told that it could be an infection or complications with a lymph node in his neck. We gave the ok for the biopsy and called everyday to check on him. We picked our dog up on Monday with two prescriptions and were told the results would come on Friday. We called multiple times on Friday for the results and each nurse had a different excuse for why they weren't available yet. We received a call from their office on that Sunday and we were told it could be a possible cancer and then they cheerfully told me to "have a nice day" and hung up the phone. We brought our dog back to the office for the official results and the main vet looked us dead in the eye and said they collected a biopsy of the wrong tissue in our dogs neck but because of her expertise, she diagnosed him with lymphoma. We understand that there is no treatment that would allow our dog to make a full recovery but the unprofessionalism from this location during this difficult time made it so much harder to put our dog down. Long story longer, do not come here. Read Less
Jennifer V.
6 Aug 2018
REPORT
I would give 0 stars if I could. The vet here is only after money with little to no regard for the animals they are meant to care for. I took my pet in for UTI treatment (he'd had it before and we kno... Read More
I would give 0 stars if I could. The vet here is only after money with little to no regard for the animals they are meant to care for. I took my pet in for UTI treatment (he'd had it before and we know the drill).  After a quick exam we were told that he needed blood work and a urinalysis but that we needed to leave him there to be picked up later. Not 10 min after we left we received a photo be call that he needed sedation because he was too aggressive (he's not) and it would cost extra. Another 20 min go by and we get another phone call this time they want to leave him overnight and run a battery of tests that would run upwards of $1400. When we refused and asked he be treated for the UTI which was still under their realm of possibilities the vet asked what could we afford so they could adjust their tests that way. When I (appalled) said we could only afford the meds and didn't appreciate the timeshare sales pitch she said to come pick up the pet and refused treatment. Sure enough took our pet straight to the emergency clinic in Orlando and guess what the diagnosis and treatment was...yep a UTI $290 including tests and meds and er visit. Do yourself and your pet a favor and stay far away from this place. In case of an emergency it is well worth the extra 20 min for a clinic that actually cares. Read Less
Lori Sekhr
13 Jul 2018
REPORT
I LOVE this place. I’ve been coming here for about 7 years now. I’ve gone to regular check ups and emergency visits with my cats and each time they have taken care of my all of my kitties medical nee... Read More
I LOVE this place. I’ve been coming here for about 7 years now. I’ve gone to regular check ups and emergency visits with my cats and each time they have taken care of my all of my kitties medical needs. I’d be lost without them. Love the staff but Dr. Irish is absolutely awesome Read Less
Ashley Wentzell
20 Jun 2018
REPORT
This place is only out for money. I had spent nearly 1,000 dollars in a month and had already paid for the “premium” plan they offer. They are extremely disorganized. I was told his kidneys looked ... Read More
This place is only out for money. I had spent nearly 1,000 dollars in a month and had already paid for the “premium” plan they offer. They are extremely disorganized. I was told his kidneys looked fine, yet they recommended an expensive kidney diet that I can only ge there. I cried at the last apt because they again wanted more money for tests that may or may not be the issue. I asked why not so one test at a time she I do t have to spend a fortune for no reason. They are only out for money. They don’t care about animals. I read all these negative reviews before I took my pet and decided to take him anyway because I could get an apt. within the week at any other vet. Please people!!!!! Read these reviews! They negative reviews are true. Do not bring you pet there ever! Read Less
Bella413
2 Jun 2018
REPORT
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ to... Read More
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ took their pets there and same thing!! How can this be?! They’re all about $$$ not your pets Read Less
Bella R.
2 Jun 2018
REPORT
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ to... Read More
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ took their pets there and same thing!! How can this be?! They're all about $$$ not your pets Read Less
dmill0305
29 May 2018
REPORT
Thank you All Care Animal Hospital. When my Toby suddenly started getting sick over and over on a Saturday afternoon, your office answered on the 2nd ring. The Tech met me at the door and took us back... Read More
Thank you All Care Animal Hospital. When my Toby suddenly started getting sick over and over on a Saturday afternoon, your office answered on the 2nd ring. The Tech met me at the door and took us back immediately. The Doctor had him diagnosed and on a treatment plan within about 20 minutes. Toby and I were a total mess when we got there. Thanks to your friendly and caring staff, they had us both calmed down quickly. Then for 3 days they were wonderful with me when I kept calling to check on him. To top that off, Toby's eyes have always been crusty and his skin itchy. (He's a rescue so I'm not sure of his past.) I've taken him to 2 other offices trying to help him. They just sold me expensive shampoos and eye drops that didn't help. As soon as All Care's Veterinarian looked at him, he diagnosed an infection and put him on an antibiotic. Now his eyes are clear and his coat is beautiful. So that day, not only did you save his life but you gave him a better quality of life. That's priceless. I will never take my furbabies anywhere else. Thanks is not enough but you have mine from the bottom of my heart. Sincerely, Denise Miller Read Less
Marjorie Gaiter
25 May 2018
REPORT
This hospital saved our dogs life !!! She had been misdiagnosed by another facility and was very sick. She was seen as an emergency and was immediately operated on at 8:00 at night !!! The staff is... Read More
This hospital saved our dogs life !!! She had been misdiagnosed by another facility and was very sick. She was seen as an emergency and was immediately operated on at 8:00 at night !!! The staff is wonderful, professional and very friendly. I highly recommend All Care Animal Hospital. Read Less
Nikka Martinez
14 May 2018
REPORT
We took our pet there on an emergency and they staff was rude. All she stated was that it's gonna be $125 dollars and clearly sounded like she didn't care about our dog. She came off ghetto. We left i... Read More
We took our pet there on an emergency and they staff was rude. All she stated was that it's gonna be $125 dollars and clearly sounded like she didn't care about our dog. She came off ghetto. We left it on gods hands and went elsewhere in the morning because all these people wanted money not to care for our pet. Disappointing as Clermont is a great city..but this business is not. Read Less
Adela Dávila-Estelritz
29 Apr 2018
REPORT
The vet tech (Sky) was VERY gentle and compassionate both with us and my service dog. Prior to our visit, over the phone the vet tech who was on midnight duty (Jamie) was also VERY kind, amiable and u... Read More
The vet tech (Sky) was VERY gentle and compassionate both with us and my service dog. Prior to our visit, over the phone the vet tech who was on midnight duty (Jamie) was also VERY kind, amiable and understanding. When we innitially called, the veterinarian wasn't in, but Jamie told us he could be there in 30 minutes. My husband and I decided to bring our girl in at 8:30 am (Sunday). When we arrived, the doctor was already there. Since no other clients were present at the moment, our dog was seen and cared for immediately. We had to leave our girl on observation with IV fluids and meds. About 3 to 4 hours later, another vet tech (we didn't catch his name) called us to give us an update, which we appreciated GREATLY. Will try to update this review once we pick-up our girl tomorrow (Monday). Up to now, we give 4 stars and not 5, because this place is COSTLY. Luckily for us, we have Trupanion Pet Insurance, so we will be reimbursed for 90% of the approved expenses. Were it not for this, we wouldn't have been able to afford it. (Side note: Since this is mainly an emergency clinic and these people don't know you from Adam, they require 50% down payment when you leave your pet in their care. I find this REASONABLE and FAIR, since MANY people bring an animal to an emergency facility out of pity, BUT NEVER bother to return for it. It happens A LOT MORE than you think.) Read Less
Kevin Zemboy
24 Apr 2018
REPORT
Office staff is horrible. They don't care about giving good service. Don't return phone calls and make appointments on a different days, then what you are told on the phone. Also very pricey.
Miss Trixie
10 Apr 2018
REPORT
I brought a small stray dog in that had been hit by a car. It looked like a broken leg, but would survive. The first thing they asked me was for $250 . They wouldnt treat the dog without me paying.... Read More
I brought a small stray dog in that had been hit by a car. It looked like a broken leg, but would survive. The first thing they asked me was for $250 . They wouldnt treat the dog without me paying. So if you want to save an injured animal, do expect to be charged the full price. Read Less
Jason Rosner- Bass
25 Mar 2018
REPORT
I am sure this place is great if you have the money to meet their demands- as an emergency clinic, they are not a good option. Number one concern is where they are gonna get their money. It’s the firs... Read More
I am sure this place is great if you have the money to meet their demands- as an emergency clinic, they are not a good option. Number one concern is where they are gonna get their money. It’s the first and last thing you hear. I’m burying a young ( now dead ) rescue animal today, and cannot help but wonder if it’s life could have been saved had there been no time wasted at this clinic. Maybe not, but we will avoid this clinic in future. Read Less
Lisa and Dan Wandering Footprints
17 Feb 2018
REPORT
Disturbing vet. Went in with puppy and 3 1/2 hours later the iron she needed for her serious anemia was not available. They said it was on backorder and not available for 5 days. Nothing over the co... Read More
Disturbing vet. Went in with puppy and 3 1/2 hours later the iron she needed for her serious anemia was not available. They said it was on backorder and not available for 5 days. Nothing over the counter so I went and bought liver to feed her. Also doing blood work. Said results looked odd so they were going to rerun after they cleaned out the blood machine. WHAT!!!! A dirty blood machine giving false readings????? We also keep telling the dr. That she was wheezing, not coughing. Sent us home with cough medicine. . Being a puppy we didn't want to over medicate her. Also sold us a can of dog food??? No iron on it. Told it was to get her to eat. She is and has been eating fine. We are traveling but thought locals should know. This is NOT a caring vet but one that only cares about $$$$. I have raised many dogs, never felt taken like I did with these people. Can't even call them animal lovers. Read Less
Heather Clark
15 Feb 2018
REPORT
Utterly irresponsible pet care. Avoid Avoid Avoid. I came in at 2am out of concern my cat was not peeing. The vet tech was very nice and the doctor brusque, but competent. $125 for the emergency v... Read More
Utterly irresponsible pet care. Avoid Avoid Avoid. I came in at 2am out of concern my cat was not peeing. The vet tech was very nice and the doctor brusque, but competent. $125 for the emergency visit and $40 more for urinalysis. They said I would receive a call at 7 or 8am with results of the test to tell me if the cat needed to start antibiotics ASAP...no call. I call them at 2pm. They say the test hasn't resulted, they should know by 4 or 5pm....no call. I call them at 6:30pm. Test hasn't resulted. They don't know why, but they can leave a note for the night person to call me if they've resulted....no call. I call them at 9pm. The test has resulted but they're not allowed the tell me the results because a veterinarian needs to look at it. They will contact me in the morning. No call the next morning. I call at 11am. The vet is not in today and they will leave my results for someone to interpret and call me later. This is absolutely ridiculous. I can’t fathom how any pet care is actually performed here. I ended up driving down there in person. While staff was very nice, it in no way made up for absolute TRAINWRECK of care. Cat had a UTI that needed antibiotics he started today. Care was delayed by more than 24 hours for no reason. If he was a more elderly or sick, he could have kidney injury or sepsis. Read Less
Harry P.
14 Feb 2018
REPORT
Utterly irresponsible care.  I came in at 2am out of concern my cat was not peeing.  The vet tech was very nice and the doctor brusque, but competent.  $125 for the emergency visit and $40 more for ur... Read More
Utterly irresponsible care.  I came in at 2am out of concern my cat was not peeing.  The vet tech was very nice and the doctor brusque, but competent.  $125 for the emergency visit and $40 more for urinalysis.They said I would get a call at 7 or 8am with results of the test to tell me if he cat needed to start antibiotics...No call.I call them at 2pm.  They say the test hasn't resulted, they should know by 4 or 5pm....no call.I call them at 6:30pm. Test hasn't resulted.  They don't know why but they can leave a note for the night person to call me if they've resulted....no call.I call them at 9pm.  The test has resulted but they're not allowed the tell me the results because a veterinarian needs to look at it.  They will contact me in the morning.No call the next morning.  I call at 11am.  The vet is not in today and they will leave my results for someone to interpret and call me later.  This is absolutely ridiculous.  I can't fathom how any pet care is actually performed in this hospital.I drove there in person and staff was very friendly and helpful, but didn't make up for this absolute trainwreck of care.  Cat had a UTI that needed antibiotics he started today.  Care was delayed by more than 24 hours for no reason.  If he was a more elderly or sick, he could have developed kidney injury or sepsis. Read Less
Tina H.
8 Feb 2018
REPORT
I had a 6 pm appointment and was not seen until 6:25.  The tech came in to record basic info on my dog's records and each time she spoke I had to ask her to speak up - she was mumbling and I could not... Read More
I had a 6 pm appointment and was not seen until 6:25.  The tech came in to record basic info on my dog's records and each time she spoke I had to ask her to speak up - she was mumbling and I could not understand her. When Dr. McCain came in she was very caring and gentle with Josie, took her time examining Josie, noticed an ear infection starting, etc..  She recommended a few tests (for the ears and other issues) and sent the tech back in to give me an estimate. The tech began to mumble again and spoke so quickly I had no idea what she was saying.  Twice I had to ask her to slow down (fast mumbling is very difficult to comprehend) she was going through the list of charges so fast I don't think she stopped to take a breath (why was she in such a hurry?).  I considered getting everything done until I asked  how long it would take; 30- 45 minutes, I was told.   It was already 7 pm; I decided to wait until the following week when I could return at a better time.  If the next experience isn't any better then it will be time to do some serious thinking. With all due respect, I'm just not impressed with the high-school-aged techs working there; they are not groomed in the areas necessary for a medical office. My impression with the technician today is that she was in a hurry and didn't care if I heard or understood the services and tests for which I would be paying over $300.  This reflects on the entire office, not just the technician.Not a great experience. Read Less
Joy B.
19 Oct 2017
REPORT
I love this place. We have been going here for about 3 years. They are amazing. We recently had to take my mothers dog to be put down and they were above amazing.
Mindy Devora
10 Oct 2017
REPORT
When my family needed help trying to figure out what was wrong with my dog, all the techs and doctors were very helpful and caring. Unfortunately, we had to put my dog down. About a week later I recei... Read More
When my family needed help trying to figure out what was wrong with my dog, all the techs and doctors were very helpful and caring. Unfortunately, we had to put my dog down. About a week later I received a sympathy card from the office signed and noted by all the staff members. Mind you, I was not one of their customers prior to that. That small act alone has brought me back to them. I now have a rescue cat and they treat him like a superstar. I love all the staff and Dr. McCain is awesome. Also, prices are very reasonable for the service you receive. Quality over quantity all day. Will recommend to anyone needing a vet. Read Less
Mari J.
4 Sep 2017
REPORT
I took my pup Julia to All Care Animal Hospital. I regret going. They don't know how to handle a scared puppy. They dragged my puppy out the room and were choking her in treatment room until she could... Read More
I took my pup Julia to All Care Animal Hospital. I regret going. They don't know how to handle a scared puppy. They dragged my puppy out the room and were choking her in treatment room until she couldn't breathe. All for a vaccine. This dog has been through a lot and all for two vaccines they could have given in the room while she was on the exam table.When she returned to us in the room I was already upset hearing everything that was going on. She was gone for 13 minutes or more. As she walked up to us to greet us she vomited a large blood clot..... like Wth just happen. Then dr came looked at it and said her treatment plan to the vet tech and walked away. I'm like okay now this is bull shit! They proceed to put the darn leash on and drag her out again!! Omg really did you really have to choke her. At that point I said no use my leash and my harness. Then they still were pulling her?!?! Like obviously she had some trauma pick her up she's 35lbs of scared puppy. So I picked her up and walked her back all upset because they said she needs to be hospitalized. .... I told them in my 8years of being a Veterinary Technician I've never seen this!! They took her I went back into the room. Waiting for the Dr to appear nothing. The tech comes back in we request to speak to Vet... she said okay she will let her know. Then!!! They ring up a estimate for over night Hospitalization over 200! On top of Our already 273 bill!! You have to kidding me . How dare you bill us for hurting this traumatized puppy.. and no apologies!No word from the Veterinarian. We refused care from them sign papers and left. They also charged us for medication to coat her stomach. Never explained anything to my husband (he kept so much composure)  he could have told them off but keep it calm. Paid our bill left and went to another vet hospital to check her out. They think she's in shock.Now I'm at a vet ER waiting to see if she's okay.I repeat never take you pets here.I hear them saying she's Turing blue your choking her she's not breathing! Omg I should have just went to the back and took her then.How dare you not even come speak to us and try to blame her getting worked up for vomiting blood. I have X-rays proving she suffered a trauma!I am going to repost this.. for all to know.I'm so upset .I've never posted something like this in my life I hope they can see this !IVE  SHOULD HAVE PUT TWO AND TWO TOGETHER . NEVER I've WOULD HAVE THOUGHT THIS WOULD HAPPEN . THIS WAS OUR FIRST AND LAST VISIT TO THEM.  MY 6 MONTH DOG WAS INJURED AND WAS STRANGLED. NOT RIGHT. IF YOU ARE UNABLE TO HANDLE A pet . You try a different technique or different handler. If not you ask the owner to help. Our job is to protect and treat pets. More training is going to required to help her trust people and strangers now. Read Less
Pattie P.
12 Jun 2017
REPORT
I took my dog here for an emergency and they were fine.  But when I picked her up in Monday they told I needed meds and charged me for them.  When I checked out they told me that they did not have mor... Read More
I took my dog here for an emergency and they were fine.  But when I picked her up in Monday they told I needed meds and charged me for them.  When I checked out they told me that they did not have more.   So they told me they would call me when they came in the next day.  3 days later I called and they finally just got them in and were going to charge me again.  They never called yo check on Sidney either.  Not good customer care Read Less
S.K Nicolas
4 Apr 2017
REPORT
I wish I could give this place 0 stars! My dog had heart failure and we knew the end was coming, we took him to the vet early in the day and they said we had the option to put him to sleep or spend th... Read More
I wish I could give this place 0 stars! My dog had heart failure and we knew the end was coming, we took him to the vet early in the day and they said we had the option to put him to sleep or spend thousands of dollars and he still not make it, so we decided to take him home for 1 last night at home with the family so everyone could say goodbye we knew he wouldn't make it until morning and we called this place asking if they would be able to make him comfortable while our mom was on a plane from NY to get here in time to say good bye. They were so rude and the first thing they asked was have you been here before? Do you know the prices? It was so rude and then to tell us the vet refused to put him on oxygen for 2 hrs until my mom arrived, they said just bring him so we can euthanize him! They are horrible people who are not compassionate AT ALL please take your animal to VEC in Orlando it's only 30 from clermont on the turnpike they were WONDERFUL they could not have made this difficult time any easier! Some people should not be in pet care!Read Less
Nicole F.
22 Mar 2017
REPORT
I took my dog in for an after hours emergency because my dog's eye looked really bad and I was afraid it was infected or worse. It cost $125 which was very expensive considering they did basically not... Read More
I took my dog in for an after hours emergency because my dog's eye looked really bad and I was afraid it was infected or worse. It cost $125 which was very expensive considering they did basically nothing except traumatize my dog. When I spoke to the lady on the phone she said that the price included a full exam of my dog to make sure there was nothing else wrong, but all they did was look at his eye and say there was nothing wrong with it - that it was just irritated. Not to mention they were very rude and not compassionate towards my dog AT ALL while they were trying to examine his eye. They were holding him down while he was whining and squealing and the vet started yelling at my dog to "stop it" and "shut up, you big baby". I was SHOCKED! I brought him to a REAL vet the next day and sure enough he was experiencing Horners Syndrome! I will never bring my dog there again and I suggest you do the same!!! Read Less
kyle livorsi
9 Mar 2017
REPORT
I wish I could do negative stars. Two nights ago, I called about my dog who had gotten into some chocolate and was throwing up. I didn't know about it until hours later when I found the chocolate on t... Read More
I wish I could do negative stars. Two nights ago, I called about my dog who had gotten into some chocolate and was throwing up. I didn't know about it until hours later when I found the chocolate on the floor and she had all the symptoms that she ate chocolate so I called All care to see if there was anything I could do without having to bring her in and the awful woman on the phone around 11:30pm spoke to me like I was 4 and didn't know what the hell I was talking about. Since this was the only 24 hour ER vet, I decided to take her there because she needed to be seen. I get there around 12:30am and NO ONE was to be found. I rang their door bell, knocked on all their doors and even tried calling them back, nothing. I am very disappointed with this place and WILL NEVER GO BACK!!!!! Quit worrying all about the money and get back to the commission for animals... Read Less
Rachel Lynn
28 Jan 2017
REPORT
I can't speak highly enough about Dr. McCain, Greg, and all the other staff at All Care! I have been bringing my babies here for more than 6 years and have referred many friends and family as well. Un... Read More
I can't speak highly enough about Dr. McCain, Greg, and all the other staff at All Care! I have been bringing my babies here for more than 6 years and have referred many friends and family as well. Unfortunately in the last 6 months I have had to put 2 of my fur babies to sleep. This staff is sooo sensitive, caring, and loving during this extremely difficult time. Thank you again Dr. McCain, Greg, and everyone else who assisted yesterday in the very difficult decision to put Chloe out of her pain. I can never express my appreciation enough.Read Less
Christine Wells Schitter
18 Jan 2017
REPORT
Thank you so much to the staff at all care animal hospital for taking care of my baby boy Watson. He is doing so much better and getting stronger each day.
T Keefer
28 Nov 2016
REPORT
Very unprofessional place. Veterinary has no compassion for your pet. Since Dr Z left it has gone down hill. It is all about the money. Very sad!!
M B.
21 Oct 2016
REPORT
LIARS, LIARS, LIARS !!!!!  Went in this place in Sept. 2016  My dog broke or fractured his leg. They said the bill maybe between $1500 and $2500 depending on what he needs and I said there is no way I... Read More
LIARS, LIARS, LIARS !!!!!  Went in this place in Sept. 2016  My dog broke or fractured his leg. They said the bill maybe between $1500 and $2500 depending on what he needs and I said there is no way I can afford that now.  I'am trying to repair old credit. They told me to apply for Credit Care (some type of credit help they have)  and I said no, don't want to touch my credit right now, as I'am in a recovery period.   She told me I HAD to sign a piece of paper stating I'am giving them permission to work on my  dog so I said ok. Just for someone to see him, I had to sign. So I did  of course.. IT WAS A POINT BLANK OUTRIGHT LIE !!!!!!    What I  signed was giving them permission to check my credit.   She left the room and came back with a denial, and told me she DID NOT tap into my credit that this was just a formality.   I was so upset my dog was injured , I did not even question it. She changed the subject and we continued to talk about the dog.  A week later I get a notice from the bank telling me why they denied it..  I WAS FURIOUS!!!!!!   I called bank and told them how I was LIED to and they told me they were so sorry and would take that off my credit..   I was so relieved.  I have called 5 times trying to get the owner or a manager to call and they are out or don't return my calls.   They know they are wrong!! People ,, if they will lie about this what are they lying about next??  STAY AWAY FROM THIS PLACE !!!!!   There are so many others out there that  really care...  THIS IS NOT THE PLACE !!!!    My babies are better then this  and on top of that I think their services  are VERY expensive.. NEVER   AGAIN !!!!!!!! Read Less
Lisa Marie Burford
25 Sep 2016
REPORT
RAVE!!! Thanks to All Care Animal Clinic our lil Louie is home and doing much better! After my sweet Coco passed away from congenital kidney disease under the care of another vet and my sweet puppy H... Read More
RAVE!!! Thanks to All Care Animal Clinic our lil Louie is home and doing much better! After my sweet Coco passed away from congenital kidney disease under the care of another vet and my sweet puppy Hershey died under the care of TWO other vets I decided to take Louie to a vet that does labs right there on site and is open 24/7! DR. MCCAIN was above and beyond wonderful- she was very thorough, FULL of knowledge and very loving to our Lou who is very timid. She mid him because he was dehydrated and sick and ran tests galore right away and found out that he had Clostridium. MATT the vet tech was awesome, above and beyond what his duty was. He took so much time with us talking to us and making us feel better and really bonding with Louie before he took him back to do his IV. He stayed late to see us when we came to visit Louie at 7pm. REBECCA, his overnight caregiver, vet tech was amazing and so sweet and loving to Lou. She told me to call anytime overnight to check on him and I did... I even called at 3:30 AM and he wouldn't urinate because he's timid and never been outside the home and I asked her if I could come in and help him go (otherwise the doctor would have to obtain a urine sample by needle In the morning) and eat and she said absolutely! So I got there at 4 am and we got him to potty, obtain the sample and even eat the RX food - her compassion for animals is apparent. COLLEEN, their new receptionist, I've known for 10 years when she used to work for another vet. She knew of my sweet Coco's passing and the puppy's passing and she gave me hugs and a lot of comfort the two days that Lou was here. It really made a huge difference. This is our new vet from now on. Thank you All Care Animal Clinic!Read Less
Andrew Ayers
19 Aug 2016
REPORT
We have been continuously pleased with the services at All Care. They treat you like family from the time you enter, and back to the parking lot. The amount of passion and professionalism surpasses an... Read More
We have been continuously pleased with the services at All Care. They treat you like family from the time you enter, and back to the parking lot. The amount of passion and professionalism surpasses any other vet we have visited. Thank you AllCare! Read Less
Robyn L.
12 Aug 2016
REPORT
This review pertains strictly to their emergency services; I cannot attest to the regular vets or services as I have never been there otherwise.On a Sunday morning in June, I found myself in a situati... Read More
This review pertains strictly to their emergency services; I cannot attest to the regular vets or services as I have never been there otherwise.On a Sunday morning in June, I found myself in a situation requiring immediate emergency veterinary attention. I called All Care and spoke to Michelle. I was hysterical. Michelle calmly got all necessary information from me and inquired whether I had someone to drive me because I was clearly not okay.Fast forward to arrival: Michelle was waiting at the back door to escort us in and two techs immediately began with vitals. They were calm and efficient. Unfortunately, my pup's eye could not be saved, but Dr. Greenstein worked quickly and efficiently to minimize the amount of time my old boy was under anesthesia. The incision healed nicely and my boy adjusted pretty quickly to life with one eye.Michelle was instrumental in bringing my emotional state to a manageable level. I sobbed silently in the waiting room,  blaming myself, playing "if only..." scenarios on loop in my mind.  Michelle gently reassured me that that this sort of thing just happens sometimes no matter what we think we could or should have done differently. She managed to engage me in casual conversation to take my mind off the issue at hand. She really helped so much and is a great asset to All Care. She is compassionate, calm, kind, and competent.I am grateful Dr. Greenstein was the surgeon on-call. He is clearly very knowledgeable and had performed this procedure before. I was very comfortable with his demeanor and his level of confidence going in. Though I hope to never see an emergency vet again, I would definitely see him again if a situation warranted it. Read Less
Kris Marrs
2 Aug 2016
REPORT
I took my dog there 6/30/16 after hours for an emergency of very bloody stools. They kept her for 2 days and never told me what she had was serious. Come to find out she had clostridia a highly contag... Read More
I took my dog there 6/30/16 after hours for an emergency of very bloody stools. They kept her for 2 days and never told me what she had was serious. Come to find out she had clostridia a highly contagious disease,which I found out on the phone with them today after I called to complain that the symptoms were back. I have 4 other dogs and they never told me to keep her confined and away from the others. So they have been eating, drinking from same bowls and sleeping with each other. Mind you this happened a month ago !! I had to take same dog to my vet YGAF in Mascotte after the same symptoms had come back and now have to have all tested and All Care holds no responsibility to help me financially. I will never use this place again!! Read Less
David San Filippo
1 Aug 2016
REPORT
Thank you Dr McCain, Rebeka, Gregg and staff for being so kind to our family and Nicki as you put her to sleep. Your kindness and care gave her several months of good life before it ended today. Again... Read More
Thank you Dr McCain, Rebeka, Gregg and staff for being so kind to our family and Nicki as you put her to sleep. Your kindness and care gave her several months of good life before it ended today. Again, a heartfelt thanks from our family. Read Less
Rebecca Thomas
25 May 2016
REPORT
Don't even want to give them ANY stars. Wish you could do negative stars! The worst! Dr. Colleen McCain only cares about money. Been here twice with my dogs. They always OVER charge and try to add ... Read More
Don't even want to give them ANY stars. Wish you could do negative stars! The worst! Dr. Colleen McCain only cares about money. Been here twice with my dogs. They always OVER charge and try to add on additional fees. Gave me a quote of over $700 so I took my dog somewhere else. Other place only charged me less then $100. Another time they wouldn't even give me a price over the phone to have my cat put down. Said I'd have to pay $50 vet visit and only then at appt. would they be able to give me prices. Hate vets that care more about money then pet care. Read Less
RON ROGERS
16 Apr 2016
REPORT
Excellent care. Extremely reasonable prices. Wonderful staff. Can't imagine the poor reviews.
Julia Elizabeth
18 Mar 2016
REPORT
I was using another vet office that I wasn't very happy with so I moved over to AllCare. The front staff is great I feel awful I don't remember his name but there is a receptionist there and he is jus... Read More
I was using another vet office that I wasn't very happy with so I moved over to AllCare. The front staff is great I feel awful I don't remember his name but there is a receptionist there and he is just wonderful, the vet techs are so good with my dog who is nervous/aggressive with people he doesn't know and I can't say how much I LOVE Dr. Irish. She is sweet even when my dog isn't being the easiest guy to work with. I felt like my dog was treated wonderful and is on his way to recovery thanks to Dr Irish and the staff here. Read Less
Deb S.
11 Jan 2016
REPORT
I boarded my 3 month old pug Phoebe here in June. When I came to pick her up, they handed me back the same three cans of food I dropped off when I left her there. Needless to say, I was very upset and... Read More
I boarded my 3 month old pug Phoebe here in June. When I came to pick her up, they handed me back the same three cans of food I dropped off when I left her there. Needless to say, I was very upset and wasn't shy in verbalizing it. I left undecided about whether or not to return. Over the New Year holiday Phoebe started urinating blood. So with few alternatives I went back to All Care. The ER Dr. was pleasant and things went well so I decided to give them another chance. I had reservations but scheduled a follow-up appointment on Saturday. After putting me in the exam room the tech notified me that Phoebe was past due for care I paid for as part of their Bronze package and I agreed to let them due the vaccine and tests. After leaving briefly the tech came back and told me I was no longer welcome at the clinic and they wouldnt be completing the vaccine and tests. When I asked why, I was told because I "mistreated" their staff in June. I reminded her that it only happened because they mistreated my dog. Dr. McCain then told me that they changed what they fed Phoebe due to her developing diarrhea which didn't match the story the tech told me when I picked her up which was they had that kind of food and they fed her from their supply. Sounds to me like they tell you whatever makes them look best at the time so who knows where the truth lies. I can't say it's the worst care but I question their ethics. After having been a tech myself for almost 10 years I have a pretty good understanding of Veterinary medicine and this place doesn't hold up to the standard of care I am used to. I refused to leave the exam room until the provided the services I paid for. Then as I was about to leave she told me there was a $25 fee because I was overdue in getting the vaccine and tests, which I repeat, I had already paid for. I told her I wasn't paying it and left. Needless to say, I will never be going back. You know that little voice in your head that worn you something is hinky...listen to it!  If I had, none of this would have happened. Read Less
Rick Polte
8 Dec 2015
REPORT
Took my 2 dogs in for their annual exam/ vaccinations. Four hundred dollars including one hundred for office visit! OK.. they need to make a profit.. I get it.. then I was told they need to come back ... Read More
Took my 2 dogs in for their annual exam/ vaccinations. Four hundred dollars including one hundred for office visit! OK.. they need to make a profit.. I get it.. then I was told they need to come back in 3 weeks for their booster shot. $ 27 dollars ea. OK.. no big deal.. So I come back and they do ANOTHER full exam when all they needed was the booster shot. ANOTHER $100 for office visit!! Do yourself a favor and save hundreds of dollars and use the mobile vaccination -- I will NEVER use All Care again Read Less
Marc B
4 Dec 2015
REPORT
We had a emergency with out dog and went to this vet. Dr. Greenstein was the emergency vet. He quickly diagnosed my dog and was very thorough in his explanations..The staff was very professional. Ive ... Read More
We had a emergency with out dog and went to this vet. Dr. Greenstein was the emergency vet. He quickly diagnosed my dog and was very thorough in his explanations..The staff was very professional. Ive been to several.after hours vets and these were the best. Not cheap, but not expensive. Fair pricing for excellent service. Would not hesitate to recommend. Read Less
Sharon Cook Smallwood
3 Nov 2015
REPORT
On Saturday my dog, Chance left this earth Ann, Dr. Greenstein, Erica, and Shirley that went above and beyond the call of duty. Dr. Greenstein was patient and treated Chance and me with the utmost ... Read More
On Saturday my dog, Chance left this earth Ann, Dr. Greenstein, Erica, and Shirley that went above and beyond the call of duty. Dr. Greenstein was patient and treated Chance and me with the utmost respect and tried to his best to save my precious boy. Ann was there from the beginning to end. Shirley help with arrangement from the his final resting place to his pawprint. Erica had patience and professionalism. This means so much to a client. Chance was so much more than just a dog, he was a loyal and sweet companion. Will miss he terribly. Thanks again Read Less
Ashley Lynn Carlin
25 Oct 2015
REPORT
My dog had a tummy ache, and I needed something to make him feel better. After showing me a 500$ bill to keep him over night, I opted just for some special dog food to help him at home. They must have... Read More
My dog had a tummy ache, and I needed something to make him feel better. After showing me a 500$ bill to keep him over night, I opted just for some special dog food to help him at home. They must have not liked that I didn't want to pay that much, so they came back with the dog food for a much cheaper bill, and all his records so I could take him elsewhere from then on. All about the $$$. Read Less
Ray V.
14 Oct 2014
REPORT
We took our male cat there fearing his urinary tract was blocked at 10pm. We thought no big deal as they advertise 24 hr emergency clinic, except there is no Vet on duty, so they made us wait outside ... Read More
We took our male cat there fearing his urinary tract was blocked at 10pm. We thought no big deal as they advertise 24 hr emergency clinic, except there is no Vet on duty, so they made us wait outside in the rain. They had someone at the office, but still kept us locked out until Vet arrived. We found out our cat was not blocked, but had a bad infection, which requires a shot and antibiotics.  They wanted to keep him overnight and run every conceivable test to the tune of $427 plus drug cost. We said forget it and took him to our regular Vet the next mourning and you guessed it, a shot and antibiotics for $90. We rescue animals so we know a few things from experience. I will drive twice the distance or more in the future for my emergencies, not to mention these people are extremely unprofessional! Read Less
Boss Lady M.
31 Mar 2014
REPORT
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and ov... Read More
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and overhead, that is what seems to be the problem Read Less
Orlando M.
30 Mar 2014
REPORT
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and ov... Read More
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and overhead, that is what seems to be the problem Read Less
Kellie W.
25 Mar 2014
REPORT
This vet really needs to work on time management and upfront pricing....Our first appointment for our kitten took over 2 hours and the waiting room was empty... Having small children with me made it e... Read More
This vet really needs to work on time management and upfront pricing....Our first appointment for our kitten took over 2 hours and the waiting room was empty... Having small children with me made it even more difficult.  When I was informed of the outrageous price of 230$ for kitten shots after 2+ hours of waiting, I accepted just out of frustration.... After I left I felt completely robbed!!!! The 230 included the 2 rounds of shots so we had to go back a 2nd time which was again a failure when it came to time management, I ended up leaving my kitten because we had been waiting for over an hour and they seemed to think it would more than likely, be at least another hour, because the vet was very busy (again, empty waiting room) they must hide all these so called customers... Anyway I will now have had to make 4 visits total for what should have been 2 visits because they just can't seem to figure out the shot schedule. I'm very tempted to take a loss on the prepaid $ for the shots and get the final rabies at another office....A 15$ rabies isn't worth a 2 hour wait in my opinion... I would not recommend this vet to anyone that I like!!!! The front desk ladies are very sweet but other than that I was not satisfied at all with this particular veterinarian office. Read Less
Ash P.
17 Oct 2012
REPORT
I have been going here for years until recently. Dr. Z is now gone and the new Doc will no longer get my business. She did an unnecessary procedure on my dog and it wasn't even done well. I boarded my... Read More
I have been going here for years until recently. Dr. Z is now gone and the new Doc will no longer get my business. She did an unnecessary procedure on my dog and it wasn't even done well. I boarded my dogs and will never do that again. Read Less
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(352) 394-7444
504 South Highway 27
Minneola Florida 34715
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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All Care Animal Hospital

Minneola, Florida
(47)
504 South Highway 27
Minneola Florida 34715
All Care Animal Hospital is the only of its kind in the surrounding area. We have an experienced Vet Tech at the clinic 24 hours a day. Dr. Colleen McCain is the new owner. She graduated from Michigan State University in 2000. She has quite a lot of experience in the veterinary field and managing clinics.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Jeff W.
9 May 2019
REPORT
CAVEAT EMPTOR - Buyer BEWARE!  Before you make any decision about using All Care Animal Hospital scroll down and read the 54 of 112  Google reviews that are EXTREMELY NEGATIVE.  Most rated it less tha... Read More
CAVEAT EMPTOR - Buyer BEWARE!  Before you make any decision about using All Care Animal Hospital scroll down and read the 54 of 112  Google reviews that are EXTREMELY NEGATIVE.  Most rated it less than one star citing wrong diagnosis, poor treatment of both animal and owner, price gouging, staff rudeness, etc. Don't take my word for it,  READ all of reviews yourself.  You owe it to your animal, your pocketbook and your state of mind to flee (pun intended) this place of business. Read Less
Jade C.
27 Nov 2018
REPORT
Unless you want incompetence, a high bill, and a cold on call vet, DO NOT bring your pets here. I brought our family dog on a Saturday and was told that because of breathing issues, he would have to s... Read More
Unless you want incompetence, a high bill, and a cold on call vet, DO NOT bring your pets here. I brought our family dog on a Saturday and was told that because of breathing issues, he would have to stay until Monday. We were told that it could be an infection or complications with a lymph node in his neck. We gave the ok for the biopsy and called everyday to check on him. We picked our dog up on Monday with two prescriptions and were told the results would come on Friday. We called multiple times on Friday for the results and each nurse had a different excuse for why they weren't available yet. We received a call from their office on that Sunday and we were told it could be a possible cancer and then they cheerfully told me to "have a nice day" and hung up the phone. We brought our dog back to the office for the official results and the main vet looked us dead in the eye and said they collected a biopsy of the wrong tissue in our dogs neck but because of her expertise, she diagnosed him with lymphoma. We understand that there is no treatment that would allow our dog to make a full recovery but the unprofessionalism from this location during this difficult time made it so much harder to put our dog down. Long story longer, do not come here. Read Less
Jennifer V.
6 Aug 2018
REPORT
I would give 0 stars if I could. The vet here is only after money with little to no regard for the animals they are meant to care for. I took my pet in for UTI treatment (he'd had it before and we kno... Read More
I would give 0 stars if I could. The vet here is only after money with little to no regard for the animals they are meant to care for. I took my pet in for UTI treatment (he'd had it before and we know the drill).  After a quick exam we were told that he needed blood work and a urinalysis but that we needed to leave him there to be picked up later. Not 10 min after we left we received a photo be call that he needed sedation because he was too aggressive (he's not) and it would cost extra. Another 20 min go by and we get another phone call this time they want to leave him overnight and run a battery of tests that would run upwards of $1400. When we refused and asked he be treated for the UTI which was still under their realm of possibilities the vet asked what could we afford so they could adjust their tests that way. When I (appalled) said we could only afford the meds and didn't appreciate the timeshare sales pitch she said to come pick up the pet and refused treatment. Sure enough took our pet straight to the emergency clinic in Orlando and guess what the diagnosis and treatment was...yep a UTI $290 including tests and meds and er visit. Do yourself and your pet a favor and stay far away from this place. In case of an emergency it is well worth the extra 20 min for a clinic that actually cares. Read Less
Lori Sekhr
13 Jul 2018
REPORT
I LOVE this place. I’ve been coming here for about 7 years now. I’ve gone to regular check ups and emergency visits with my cats and each time they have taken care of my all of my kitties medical nee... Read More
I LOVE this place. I’ve been coming here for about 7 years now. I’ve gone to regular check ups and emergency visits with my cats and each time they have taken care of my all of my kitties medical needs. I’d be lost without them. Love the staff but Dr. Irish is absolutely awesome Read Less
Ashley Wentzell
20 Jun 2018
REPORT
This place is only out for money. I had spent nearly 1,000 dollars in a month and had already paid for the “premium” plan they offer. They are extremely disorganized. I was told his kidneys looked ... Read More
This place is only out for money. I had spent nearly 1,000 dollars in a month and had already paid for the “premium” plan they offer. They are extremely disorganized. I was told his kidneys looked fine, yet they recommended an expensive kidney diet that I can only ge there. I cried at the last apt because they again wanted more money for tests that may or may not be the issue. I asked why not so one test at a time she I do t have to spend a fortune for no reason. They are only out for money. They don’t care about animals. I read all these negative reviews before I took my pet and decided to take him anyway because I could get an apt. within the week at any other vet. Please people!!!!! Read these reviews! They negative reviews are true. Do not bring you pet there ever! Read Less
Bella413
2 Jun 2018
REPORT
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ to... Read More
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ took their pets there and same thing!! How can this be?! They’re all about $$$ not your pets Read Less
Bella R.
2 Jun 2018
REPORT
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ to... Read More
If I could put minus 20 stars! They make way too many mistakes, story changes repeatedly to cover themselves. They gave my pet the wrong meds and it almost killed him. Turned out 2 people I work w/ took their pets there and same thing!! How can this be?! They're all about $$$ not your pets Read Less
dmill0305
29 May 2018
REPORT
Thank you All Care Animal Hospital. When my Toby suddenly started getting sick over and over on a Saturday afternoon, your office answered on the 2nd ring. The Tech met me at the door and took us back... Read More
Thank you All Care Animal Hospital. When my Toby suddenly started getting sick over and over on a Saturday afternoon, your office answered on the 2nd ring. The Tech met me at the door and took us back immediately. The Doctor had him diagnosed and on a treatment plan within about 20 minutes. Toby and I were a total mess when we got there. Thanks to your friendly and caring staff, they had us both calmed down quickly. Then for 3 days they were wonderful with me when I kept calling to check on him. To top that off, Toby's eyes have always been crusty and his skin itchy. (He's a rescue so I'm not sure of his past.) I've taken him to 2 other offices trying to help him. They just sold me expensive shampoos and eye drops that didn't help. As soon as All Care's Veterinarian looked at him, he diagnosed an infection and put him on an antibiotic. Now his eyes are clear and his coat is beautiful. So that day, not only did you save his life but you gave him a better quality of life. That's priceless. I will never take my furbabies anywhere else. Thanks is not enough but you have mine from the bottom of my heart. Sincerely, Denise Miller Read Less
Marjorie Gaiter
25 May 2018
REPORT
This hospital saved our dogs life !!! She had been misdiagnosed by another facility and was very sick. She was seen as an emergency and was immediately operated on at 8:00 at night !!! The staff is... Read More
This hospital saved our dogs life !!! She had been misdiagnosed by another facility and was very sick. She was seen as an emergency and was immediately operated on at 8:00 at night !!! The staff is wonderful, professional and very friendly. I highly recommend All Care Animal Hospital. Read Less
Nikka Martinez
14 May 2018
REPORT
We took our pet there on an emergency and they staff was rude. All she stated was that it's gonna be $125 dollars and clearly sounded like she didn't care about our dog. She came off ghetto. We left i... Read More
We took our pet there on an emergency and they staff was rude. All she stated was that it's gonna be $125 dollars and clearly sounded like she didn't care about our dog. She came off ghetto. We left it on gods hands and went elsewhere in the morning because all these people wanted money not to care for our pet. Disappointing as Clermont is a great city..but this business is not. Read Less
Adela Dávila-Estelritz
29 Apr 2018
REPORT
The vet tech (Sky) was VERY gentle and compassionate both with us and my service dog. Prior to our visit, over the phone the vet tech who was on midnight duty (Jamie) was also VERY kind, amiable and u... Read More
The vet tech (Sky) was VERY gentle and compassionate both with us and my service dog. Prior to our visit, over the phone the vet tech who was on midnight duty (Jamie) was also VERY kind, amiable and understanding. When we innitially called, the veterinarian wasn't in, but Jamie told us he could be there in 30 minutes. My husband and I decided to bring our girl in at 8:30 am (Sunday). When we arrived, the doctor was already there. Since no other clients were present at the moment, our dog was seen and cared for immediately. We had to leave our girl on observation with IV fluids and meds. About 3 to 4 hours later, another vet tech (we didn't catch his name) called us to give us an update, which we appreciated GREATLY. Will try to update this review once we pick-up our girl tomorrow (Monday). Up to now, we give 4 stars and not 5, because this place is COSTLY. Luckily for us, we have Trupanion Pet Insurance, so we will be reimbursed for 90% of the approved expenses. Were it not for this, we wouldn't have been able to afford it. (Side note: Since this is mainly an emergency clinic and these people don't know you from Adam, they require 50% down payment when you leave your pet in their care. I find this REASONABLE and FAIR, since MANY people bring an animal to an emergency facility out of pity, BUT NEVER bother to return for it. It happens A LOT MORE than you think.) Read Less
Kevin Zemboy
24 Apr 2018
REPORT
Office staff is horrible. They don't care about giving good service. Don't return phone calls and make appointments on a different days, then what you are told on the phone. Also very pricey.
Miss Trixie
10 Apr 2018
REPORT
I brought a small stray dog in that had been hit by a car. It looked like a broken leg, but would survive. The first thing they asked me was for $250 . They wouldnt treat the dog without me paying.... Read More
I brought a small stray dog in that had been hit by a car. It looked like a broken leg, but would survive. The first thing they asked me was for $250 . They wouldnt treat the dog without me paying. So if you want to save an injured animal, do expect to be charged the full price. Read Less
Jason Rosner- Bass
25 Mar 2018
REPORT
I am sure this place is great if you have the money to meet their demands- as an emergency clinic, they are not a good option. Number one concern is where they are gonna get their money. It’s the firs... Read More
I am sure this place is great if you have the money to meet their demands- as an emergency clinic, they are not a good option. Number one concern is where they are gonna get their money. It’s the first and last thing you hear. I’m burying a young ( now dead ) rescue animal today, and cannot help but wonder if it’s life could have been saved had there been no time wasted at this clinic. Maybe not, but we will avoid this clinic in future. Read Less
Lisa and Dan Wandering Footprints
17 Feb 2018
REPORT
Disturbing vet. Went in with puppy and 3 1/2 hours later the iron she needed for her serious anemia was not available. They said it was on backorder and not available for 5 days. Nothing over the co... Read More
Disturbing vet. Went in with puppy and 3 1/2 hours later the iron she needed for her serious anemia was not available. They said it was on backorder and not available for 5 days. Nothing over the counter so I went and bought liver to feed her. Also doing blood work. Said results looked odd so they were going to rerun after they cleaned out the blood machine. WHAT!!!! A dirty blood machine giving false readings????? We also keep telling the dr. That she was wheezing, not coughing. Sent us home with cough medicine. . Being a puppy we didn't want to over medicate her. Also sold us a can of dog food??? No iron on it. Told it was to get her to eat. She is and has been eating fine. We are traveling but thought locals should know. This is NOT a caring vet but one that only cares about $$$$. I have raised many dogs, never felt taken like I did with these people. Can't even call them animal lovers. Read Less
Heather Clark
15 Feb 2018
REPORT
Utterly irresponsible pet care. Avoid Avoid Avoid. I came in at 2am out of concern my cat was not peeing. The vet tech was very nice and the doctor brusque, but competent. $125 for the emergency v... Read More
Utterly irresponsible pet care. Avoid Avoid Avoid. I came in at 2am out of concern my cat was not peeing. The vet tech was very nice and the doctor brusque, but competent. $125 for the emergency visit and $40 more for urinalysis. They said I would receive a call at 7 or 8am with results of the test to tell me if the cat needed to start antibiotics ASAP...no call. I call them at 2pm. They say the test hasn't resulted, they should know by 4 or 5pm....no call. I call them at 6:30pm. Test hasn't resulted. They don't know why, but they can leave a note for the night person to call me if they've resulted....no call. I call them at 9pm. The test has resulted but they're not allowed the tell me the results because a veterinarian needs to look at it. They will contact me in the morning. No call the next morning. I call at 11am. The vet is not in today and they will leave my results for someone to interpret and call me later. This is absolutely ridiculous. I can’t fathom how any pet care is actually performed here. I ended up driving down there in person. While staff was very nice, it in no way made up for absolute TRAINWRECK of care. Cat had a UTI that needed antibiotics he started today. Care was delayed by more than 24 hours for no reason. If he was a more elderly or sick, he could have kidney injury or sepsis. Read Less
Harry P.
14 Feb 2018
REPORT
Utterly irresponsible care.  I came in at 2am out of concern my cat was not peeing.  The vet tech was very nice and the doctor brusque, but competent.  $125 for the emergency visit and $40 more for ur... Read More
Utterly irresponsible care.  I came in at 2am out of concern my cat was not peeing.  The vet tech was very nice and the doctor brusque, but competent.  $125 for the emergency visit and $40 more for urinalysis.They said I would get a call at 7 or 8am with results of the test to tell me if he cat needed to start antibiotics...No call.I call them at 2pm.  They say the test hasn't resulted, they should know by 4 or 5pm....no call.I call them at 6:30pm. Test hasn't resulted.  They don't know why but they can leave a note for the night person to call me if they've resulted....no call.I call them at 9pm.  The test has resulted but they're not allowed the tell me the results because a veterinarian needs to look at it.  They will contact me in the morning.No call the next morning.  I call at 11am.  The vet is not in today and they will leave my results for someone to interpret and call me later.  This is absolutely ridiculous.  I can't fathom how any pet care is actually performed in this hospital.I drove there in person and staff was very friendly and helpful, but didn't make up for this absolute trainwreck of care.  Cat had a UTI that needed antibiotics he started today.  Care was delayed by more than 24 hours for no reason.  If he was a more elderly or sick, he could have developed kidney injury or sepsis. Read Less
Tina H.
8 Feb 2018
REPORT
I had a 6 pm appointment and was not seen until 6:25.  The tech came in to record basic info on my dog's records and each time she spoke I had to ask her to speak up - she was mumbling and I could not... Read More
I had a 6 pm appointment and was not seen until 6:25.  The tech came in to record basic info on my dog's records and each time she spoke I had to ask her to speak up - she was mumbling and I could not understand her. When Dr. McCain came in she was very caring and gentle with Josie, took her time examining Josie, noticed an ear infection starting, etc..  She recommended a few tests (for the ears and other issues) and sent the tech back in to give me an estimate. The tech began to mumble again and spoke so quickly I had no idea what she was saying.  Twice I had to ask her to slow down (fast mumbling is very difficult to comprehend) she was going through the list of charges so fast I don't think she stopped to take a breath (why was she in such a hurry?).  I considered getting everything done until I asked  how long it would take; 30- 45 minutes, I was told.   It was already 7 pm; I decided to wait until the following week when I could return at a better time.  If the next experience isn't any better then it will be time to do some serious thinking. With all due respect, I'm just not impressed with the high-school-aged techs working there; they are not groomed in the areas necessary for a medical office. My impression with the technician today is that she was in a hurry and didn't care if I heard or understood the services and tests for which I would be paying over $300.  This reflects on the entire office, not just the technician.Not a great experience. Read Less
Joy B.
19 Oct 2017
REPORT
I love this place. We have been going here for about 3 years. They are amazing. We recently had to take my mothers dog to be put down and they were above amazing.
Mindy Devora
10 Oct 2017
REPORT
When my family needed help trying to figure out what was wrong with my dog, all the techs and doctors were very helpful and caring. Unfortunately, we had to put my dog down. About a week later I recei... Read More
When my family needed help trying to figure out what was wrong with my dog, all the techs and doctors were very helpful and caring. Unfortunately, we had to put my dog down. About a week later I received a sympathy card from the office signed and noted by all the staff members. Mind you, I was not one of their customers prior to that. That small act alone has brought me back to them. I now have a rescue cat and they treat him like a superstar. I love all the staff and Dr. McCain is awesome. Also, prices are very reasonable for the service you receive. Quality over quantity all day. Will recommend to anyone needing a vet. Read Less
Mari J.
4 Sep 2017
REPORT
I took my pup Julia to All Care Animal Hospital. I regret going. They don't know how to handle a scared puppy. They dragged my puppy out the room and were choking her in treatment room until she could... Read More
I took my pup Julia to All Care Animal Hospital. I regret going. They don't know how to handle a scared puppy. They dragged my puppy out the room and were choking her in treatment room until she couldn't breathe. All for a vaccine. This dog has been through a lot and all for two vaccines they could have given in the room while she was on the exam table.When she returned to us in the room I was already upset hearing everything that was going on. She was gone for 13 minutes or more. As she walked up to us to greet us she vomited a large blood clot..... like Wth just happen. Then dr came looked at it and said her treatment plan to the vet tech and walked away. I'm like okay now this is bull shit! They proceed to put the darn leash on and drag her out again!! Omg really did you really have to choke her. At that point I said no use my leash and my harness. Then they still were pulling her?!?! Like obviously she had some trauma pick her up she's 35lbs of scared puppy. So I picked her up and walked her back all upset because they said she needs to be hospitalized. .... I told them in my 8years of being a Veterinary Technician I've never seen this!! They took her I went back into the room. Waiting for the Dr to appear nothing. The tech comes back in we request to speak to Vet... she said okay she will let her know. Then!!! They ring up a estimate for over night Hospitalization over 200! On top of Our already 273 bill!! You have to kidding me . How dare you bill us for hurting this traumatized puppy.. and no apologies!No word from the Veterinarian. We refused care from them sign papers and left. They also charged us for medication to coat her stomach. Never explained anything to my husband (he kept so much composure)  he could have told them off but keep it calm. Paid our bill left and went to another vet hospital to check her out. They think she's in shock.Now I'm at a vet ER waiting to see if she's okay.I repeat never take you pets here.I hear them saying she's Turing blue your choking her she's not breathing! Omg I should have just went to the back and took her then.How dare you not even come speak to us and try to blame her getting worked up for vomiting blood. I have X-rays proving she suffered a trauma!I am going to repost this.. for all to know.I'm so upset .I've never posted something like this in my life I hope they can see this !IVE  SHOULD HAVE PUT TWO AND TWO TOGETHER . NEVER I've WOULD HAVE THOUGHT THIS WOULD HAPPEN . THIS WAS OUR FIRST AND LAST VISIT TO THEM.  MY 6 MONTH DOG WAS INJURED AND WAS STRANGLED. NOT RIGHT. IF YOU ARE UNABLE TO HANDLE A pet . You try a different technique or different handler. If not you ask the owner to help. Our job is to protect and treat pets. More training is going to required to help her trust people and strangers now. Read Less
Pattie P.
12 Jun 2017
REPORT
I took my dog here for an emergency and they were fine.  But when I picked her up in Monday they told I needed meds and charged me for them.  When I checked out they told me that they did not have mor... Read More
I took my dog here for an emergency and they were fine.  But when I picked her up in Monday they told I needed meds and charged me for them.  When I checked out they told me that they did not have more.   So they told me they would call me when they came in the next day.  3 days later I called and they finally just got them in and were going to charge me again.  They never called yo check on Sidney either.  Not good customer care Read Less
S.K Nicolas
4 Apr 2017
REPORT
I wish I could give this place 0 stars! My dog had heart failure and we knew the end was coming, we took him to the vet early in the day and they said we had the option to put him to sleep or spend th... Read More
I wish I could give this place 0 stars! My dog had heart failure and we knew the end was coming, we took him to the vet early in the day and they said we had the option to put him to sleep or spend thousands of dollars and he still not make it, so we decided to take him home for 1 last night at home with the family so everyone could say goodbye we knew he wouldn't make it until morning and we called this place asking if they would be able to make him comfortable while our mom was on a plane from NY to get here in time to say good bye. They were so rude and the first thing they asked was have you been here before? Do you know the prices? It was so rude and then to tell us the vet refused to put him on oxygen for 2 hrs until my mom arrived, they said just bring him so we can euthanize him! They are horrible people who are not compassionate AT ALL please take your animal to VEC in Orlando it's only 30 from clermont on the turnpike they were WONDERFUL they could not have made this difficult time any easier! Some people should not be in pet care!Read Less
Nicole F.
22 Mar 2017
REPORT
I took my dog in for an after hours emergency because my dog's eye looked really bad and I was afraid it was infected or worse. It cost $125 which was very expensive considering they did basically not... Read More
I took my dog in for an after hours emergency because my dog's eye looked really bad and I was afraid it was infected or worse. It cost $125 which was very expensive considering they did basically nothing except traumatize my dog. When I spoke to the lady on the phone she said that the price included a full exam of my dog to make sure there was nothing else wrong, but all they did was look at his eye and say there was nothing wrong with it - that it was just irritated. Not to mention they were very rude and not compassionate towards my dog AT ALL while they were trying to examine his eye. They were holding him down while he was whining and squealing and the vet started yelling at my dog to "stop it" and "shut up, you big baby". I was SHOCKED! I brought him to a REAL vet the next day and sure enough he was experiencing Horners Syndrome! I will never bring my dog there again and I suggest you do the same!!! Read Less
kyle livorsi
9 Mar 2017
REPORT
I wish I could do negative stars. Two nights ago, I called about my dog who had gotten into some chocolate and was throwing up. I didn't know about it until hours later when I found the chocolate on t... Read More
I wish I could do negative stars. Two nights ago, I called about my dog who had gotten into some chocolate and was throwing up. I didn't know about it until hours later when I found the chocolate on the floor and she had all the symptoms that she ate chocolate so I called All care to see if there was anything I could do without having to bring her in and the awful woman on the phone around 11:30pm spoke to me like I was 4 and didn't know what the hell I was talking about. Since this was the only 24 hour ER vet, I decided to take her there because she needed to be seen. I get there around 12:30am and NO ONE was to be found. I rang their door bell, knocked on all their doors and even tried calling them back, nothing. I am very disappointed with this place and WILL NEVER GO BACK!!!!! Quit worrying all about the money and get back to the commission for animals... Read Less
Rachel Lynn
28 Jan 2017
REPORT
I can't speak highly enough about Dr. McCain, Greg, and all the other staff at All Care! I have been bringing my babies here for more than 6 years and have referred many friends and family as well. Un... Read More
I can't speak highly enough about Dr. McCain, Greg, and all the other staff at All Care! I have been bringing my babies here for more than 6 years and have referred many friends and family as well. Unfortunately in the last 6 months I have had to put 2 of my fur babies to sleep. This staff is sooo sensitive, caring, and loving during this extremely difficult time. Thank you again Dr. McCain, Greg, and everyone else who assisted yesterday in the very difficult decision to put Chloe out of her pain. I can never express my appreciation enough.Read Less
Christine Wells Schitter
18 Jan 2017
REPORT
Thank you so much to the staff at all care animal hospital for taking care of my baby boy Watson. He is doing so much better and getting stronger each day.
T Keefer
28 Nov 2016
REPORT
Very unprofessional place. Veterinary has no compassion for your pet. Since Dr Z left it has gone down hill. It is all about the money. Very sad!!
M B.
21 Oct 2016
REPORT
LIARS, LIARS, LIARS !!!!!  Went in this place in Sept. 2016  My dog broke or fractured his leg. They said the bill maybe between $1500 and $2500 depending on what he needs and I said there is no way I... Read More
LIARS, LIARS, LIARS !!!!!  Went in this place in Sept. 2016  My dog broke or fractured his leg. They said the bill maybe between $1500 and $2500 depending on what he needs and I said there is no way I can afford that now.  I'am trying to repair old credit. They told me to apply for Credit Care (some type of credit help they have)  and I said no, don't want to touch my credit right now, as I'am in a recovery period.   She told me I HAD to sign a piece of paper stating I'am giving them permission to work on my  dog so I said ok. Just for someone to see him, I had to sign. So I did  of course.. IT WAS A POINT BLANK OUTRIGHT LIE !!!!!!    What I  signed was giving them permission to check my credit.   She left the room and came back with a denial, and told me she DID NOT tap into my credit that this was just a formality.   I was so upset my dog was injured , I did not even question it. She changed the subject and we continued to talk about the dog.  A week later I get a notice from the bank telling me why they denied it..  I WAS FURIOUS!!!!!!   I called bank and told them how I was LIED to and they told me they were so sorry and would take that off my credit..   I was so relieved.  I have called 5 times trying to get the owner or a manager to call and they are out or don't return my calls.   They know they are wrong!! People ,, if they will lie about this what are they lying about next??  STAY AWAY FROM THIS PLACE !!!!!   There are so many others out there that  really care...  THIS IS NOT THE PLACE !!!!    My babies are better then this  and on top of that I think their services  are VERY expensive.. NEVER   AGAIN !!!!!!!! Read Less
Lisa Marie Burford
25 Sep 2016
REPORT
RAVE!!! Thanks to All Care Animal Clinic our lil Louie is home and doing much better! After my sweet Coco passed away from congenital kidney disease under the care of another vet and my sweet puppy H... Read More
RAVE!!! Thanks to All Care Animal Clinic our lil Louie is home and doing much better! After my sweet Coco passed away from congenital kidney disease under the care of another vet and my sweet puppy Hershey died under the care of TWO other vets I decided to take Louie to a vet that does labs right there on site and is open 24/7! DR. MCCAIN was above and beyond wonderful- she was very thorough, FULL of knowledge and very loving to our Lou who is very timid. She mid him because he was dehydrated and sick and ran tests galore right away and found out that he had Clostridium. MATT the vet tech was awesome, above and beyond what his duty was. He took so much time with us talking to us and making us feel better and really bonding with Louie before he took him back to do his IV. He stayed late to see us when we came to visit Louie at 7pm. REBECCA, his overnight caregiver, vet tech was amazing and so sweet and loving to Lou. She told me to call anytime overnight to check on him and I did... I even called at 3:30 AM and he wouldn't urinate because he's timid and never been outside the home and I asked her if I could come in and help him go (otherwise the doctor would have to obtain a urine sample by needle In the morning) and eat and she said absolutely! So I got there at 4 am and we got him to potty, obtain the sample and even eat the RX food - her compassion for animals is apparent. COLLEEN, their new receptionist, I've known for 10 years when she used to work for another vet. She knew of my sweet Coco's passing and the puppy's passing and she gave me hugs and a lot of comfort the two days that Lou was here. It really made a huge difference. This is our new vet from now on. Thank you All Care Animal Clinic!Read Less
Andrew Ayers
19 Aug 2016
REPORT
We have been continuously pleased with the services at All Care. They treat you like family from the time you enter, and back to the parking lot. The amount of passion and professionalism surpasses an... Read More
We have been continuously pleased with the services at All Care. They treat you like family from the time you enter, and back to the parking lot. The amount of passion and professionalism surpasses any other vet we have visited. Thank you AllCare! Read Less
Robyn L.
12 Aug 2016
REPORT
This review pertains strictly to their emergency services; I cannot attest to the regular vets or services as I have never been there otherwise.On a Sunday morning in June, I found myself in a situati... Read More
This review pertains strictly to their emergency services; I cannot attest to the regular vets or services as I have never been there otherwise.On a Sunday morning in June, I found myself in a situation requiring immediate emergency veterinary attention. I called All Care and spoke to Michelle. I was hysterical. Michelle calmly got all necessary information from me and inquired whether I had someone to drive me because I was clearly not okay.Fast forward to arrival: Michelle was waiting at the back door to escort us in and two techs immediately began with vitals. They were calm and efficient. Unfortunately, my pup's eye could not be saved, but Dr. Greenstein worked quickly and efficiently to minimize the amount of time my old boy was under anesthesia. The incision healed nicely and my boy adjusted pretty quickly to life with one eye.Michelle was instrumental in bringing my emotional state to a manageable level. I sobbed silently in the waiting room,  blaming myself, playing "if only..." scenarios on loop in my mind.  Michelle gently reassured me that that this sort of thing just happens sometimes no matter what we think we could or should have done differently. She managed to engage me in casual conversation to take my mind off the issue at hand. She really helped so much and is a great asset to All Care. She is compassionate, calm, kind, and competent.I am grateful Dr. Greenstein was the surgeon on-call. He is clearly very knowledgeable and had performed this procedure before. I was very comfortable with his demeanor and his level of confidence going in. Though I hope to never see an emergency vet again, I would definitely see him again if a situation warranted it. Read Less
Kris Marrs
2 Aug 2016
REPORT
I took my dog there 6/30/16 after hours for an emergency of very bloody stools. They kept her for 2 days and never told me what she had was serious. Come to find out she had clostridia a highly contag... Read More
I took my dog there 6/30/16 after hours for an emergency of very bloody stools. They kept her for 2 days and never told me what she had was serious. Come to find out she had clostridia a highly contagious disease,which I found out on the phone with them today after I called to complain that the symptoms were back. I have 4 other dogs and they never told me to keep her confined and away from the others. So they have been eating, drinking from same bowls and sleeping with each other. Mind you this happened a month ago !! I had to take same dog to my vet YGAF in Mascotte after the same symptoms had come back and now have to have all tested and All Care holds no responsibility to help me financially. I will never use this place again!! Read Less
David San Filippo
1 Aug 2016
REPORT
Thank you Dr McCain, Rebeka, Gregg and staff for being so kind to our family and Nicki as you put her to sleep. Your kindness and care gave her several months of good life before it ended today. Again... Read More
Thank you Dr McCain, Rebeka, Gregg and staff for being so kind to our family and Nicki as you put her to sleep. Your kindness and care gave her several months of good life before it ended today. Again, a heartfelt thanks from our family. Read Less
Rebecca Thomas
25 May 2016
REPORT
Don't even want to give them ANY stars. Wish you could do negative stars! The worst! Dr. Colleen McCain only cares about money. Been here twice with my dogs. They always OVER charge and try to add ... Read More
Don't even want to give them ANY stars. Wish you could do negative stars! The worst! Dr. Colleen McCain only cares about money. Been here twice with my dogs. They always OVER charge and try to add on additional fees. Gave me a quote of over $700 so I took my dog somewhere else. Other place only charged me less then $100. Another time they wouldn't even give me a price over the phone to have my cat put down. Said I'd have to pay $50 vet visit and only then at appt. would they be able to give me prices. Hate vets that care more about money then pet care. Read Less
RON ROGERS
16 Apr 2016
REPORT
Excellent care. Extremely reasonable prices. Wonderful staff. Can't imagine the poor reviews.
Julia Elizabeth
18 Mar 2016
REPORT
I was using another vet office that I wasn't very happy with so I moved over to AllCare. The front staff is great I feel awful I don't remember his name but there is a receptionist there and he is jus... Read More
I was using another vet office that I wasn't very happy with so I moved over to AllCare. The front staff is great I feel awful I don't remember his name but there is a receptionist there and he is just wonderful, the vet techs are so good with my dog who is nervous/aggressive with people he doesn't know and I can't say how much I LOVE Dr. Irish. She is sweet even when my dog isn't being the easiest guy to work with. I felt like my dog was treated wonderful and is on his way to recovery thanks to Dr Irish and the staff here. Read Less
Deb S.
11 Jan 2016
REPORT
I boarded my 3 month old pug Phoebe here in June. When I came to pick her up, they handed me back the same three cans of food I dropped off when I left her there. Needless to say, I was very upset and... Read More
I boarded my 3 month old pug Phoebe here in June. When I came to pick her up, they handed me back the same three cans of food I dropped off when I left her there. Needless to say, I was very upset and wasn't shy in verbalizing it. I left undecided about whether or not to return. Over the New Year holiday Phoebe started urinating blood. So with few alternatives I went back to All Care. The ER Dr. was pleasant and things went well so I decided to give them another chance. I had reservations but scheduled a follow-up appointment on Saturday. After putting me in the exam room the tech notified me that Phoebe was past due for care I paid for as part of their Bronze package and I agreed to let them due the vaccine and tests. After leaving briefly the tech came back and told me I was no longer welcome at the clinic and they wouldnt be completing the vaccine and tests. When I asked why, I was told because I "mistreated" their staff in June. I reminded her that it only happened because they mistreated my dog. Dr. McCain then told me that they changed what they fed Phoebe due to her developing diarrhea which didn't match the story the tech told me when I picked her up which was they had that kind of food and they fed her from their supply. Sounds to me like they tell you whatever makes them look best at the time so who knows where the truth lies. I can't say it's the worst care but I question their ethics. After having been a tech myself for almost 10 years I have a pretty good understanding of Veterinary medicine and this place doesn't hold up to the standard of care I am used to. I refused to leave the exam room until the provided the services I paid for. Then as I was about to leave she told me there was a $25 fee because I was overdue in getting the vaccine and tests, which I repeat, I had already paid for. I told her I wasn't paying it and left. Needless to say, I will never be going back. You know that little voice in your head that worn you something is hinky...listen to it!  If I had, none of this would have happened. Read Less
Rick Polte
8 Dec 2015
REPORT
Took my 2 dogs in for their annual exam/ vaccinations. Four hundred dollars including one hundred for office visit! OK.. they need to make a profit.. I get it.. then I was told they need to come back ... Read More
Took my 2 dogs in for their annual exam/ vaccinations. Four hundred dollars including one hundred for office visit! OK.. they need to make a profit.. I get it.. then I was told they need to come back in 3 weeks for their booster shot. $ 27 dollars ea. OK.. no big deal.. So I come back and they do ANOTHER full exam when all they needed was the booster shot. ANOTHER $100 for office visit!! Do yourself a favor and save hundreds of dollars and use the mobile vaccination -- I will NEVER use All Care again Read Less
Marc B
4 Dec 2015
REPORT
We had a emergency with out dog and went to this vet. Dr. Greenstein was the emergency vet. He quickly diagnosed my dog and was very thorough in his explanations..The staff was very professional. Ive ... Read More
We had a emergency with out dog and went to this vet. Dr. Greenstein was the emergency vet. He quickly diagnosed my dog and was very thorough in his explanations..The staff was very professional. Ive been to several.after hours vets and these were the best. Not cheap, but not expensive. Fair pricing for excellent service. Would not hesitate to recommend. Read Less
Sharon Cook Smallwood
3 Nov 2015
REPORT
On Saturday my dog, Chance left this earth Ann, Dr. Greenstein, Erica, and Shirley that went above and beyond the call of duty. Dr. Greenstein was patient and treated Chance and me with the utmost ... Read More
On Saturday my dog, Chance left this earth Ann, Dr. Greenstein, Erica, and Shirley that went above and beyond the call of duty. Dr. Greenstein was patient and treated Chance and me with the utmost respect and tried to his best to save my precious boy. Ann was there from the beginning to end. Shirley help with arrangement from the his final resting place to his pawprint. Erica had patience and professionalism. This means so much to a client. Chance was so much more than just a dog, he was a loyal and sweet companion. Will miss he terribly. Thanks again Read Less
Ashley Lynn Carlin
25 Oct 2015
REPORT
My dog had a tummy ache, and I needed something to make him feel better. After showing me a 500$ bill to keep him over night, I opted just for some special dog food to help him at home. They must have... Read More
My dog had a tummy ache, and I needed something to make him feel better. After showing me a 500$ bill to keep him over night, I opted just for some special dog food to help him at home. They must have not liked that I didn't want to pay that much, so they came back with the dog food for a much cheaper bill, and all his records so I could take him elsewhere from then on. All about the $$$. Read Less
Ray V.
14 Oct 2014
REPORT
We took our male cat there fearing his urinary tract was blocked at 10pm. We thought no big deal as they advertise 24 hr emergency clinic, except there is no Vet on duty, so they made us wait outside ... Read More
We took our male cat there fearing his urinary tract was blocked at 10pm. We thought no big deal as they advertise 24 hr emergency clinic, except there is no Vet on duty, so they made us wait outside in the rain. They had someone at the office, but still kept us locked out until Vet arrived. We found out our cat was not blocked, but had a bad infection, which requires a shot and antibiotics.  They wanted to keep him overnight and run every conceivable test to the tune of $427 plus drug cost. We said forget it and took him to our regular Vet the next mourning and you guessed it, a shot and antibiotics for $90. We rescue animals so we know a few things from experience. I will drive twice the distance or more in the future for my emergencies, not to mention these people are extremely unprofessional! Read Less
Boss Lady M.
31 Mar 2014
REPORT
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and ov... Read More
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and overhead, that is what seems to be the problem Read Less
Orlando M.
30 Mar 2014
REPORT
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and ov... Read More
I have to agree with previous review.  Horrible time management here!  8 am and there is still a long wait, and I do feel like I am getting taken advantage of in terms of cost.    So many staff and overhead, that is what seems to be the problem Read Less
Kellie W.
25 Mar 2014
REPORT
This vet really needs to work on time management and upfront pricing....Our first appointment for our kitten took over 2 hours and the waiting room was empty... Having small children with me made it e... Read More
This vet really needs to work on time management and upfront pricing....Our first appointment for our kitten took over 2 hours and the waiting room was empty... Having small children with me made it even more difficult.  When I was informed of the outrageous price of 230$ for kitten shots after 2+ hours of waiting, I accepted just out of frustration.... After I left I felt completely robbed!!!! The 230 included the 2 rounds of shots so we had to go back a 2nd time which was again a failure when it came to time management, I ended up leaving my kitten because we had been waiting for over an hour and they seemed to think it would more than likely, be at least another hour, because the vet was very busy (again, empty waiting room) they must hide all these so called customers... Anyway I will now have had to make 4 visits total for what should have been 2 visits because they just can't seem to figure out the shot schedule. I'm very tempted to take a loss on the prepaid $ for the shots and get the final rabies at another office....A 15$ rabies isn't worth a 2 hour wait in my opinion... I would not recommend this vet to anyone that I like!!!! The front desk ladies are very sweet but other than that I was not satisfied at all with this particular veterinarian office. Read Less
Ash P.
17 Oct 2012
REPORT
I have been going here for years until recently. Dr. Z is now gone and the new Doc will no longer get my business. She did an unnecessary procedure on my dog and it wasn't even done well. I boarded my... Read More
I have been going here for years until recently. Dr. Z is now gone and the new Doc will no longer get my business. She did an unnecessary procedure on my dog and it wasn't even done well. I boarded my dogs and will never do that again. Read Less
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