July 13, 2018I have brought my 4 year old (will be tomorrow, his birthday  )toy poodle here for about 4 years. I have NEVER left unsatisfied or skeptical with there assesment for him. There staff is all well trained and compassionate towards my pets well being. He had a terrifying caugh. After thorough testing to eliminate tracheal weakness test concluded him allergic to several things. Hes treated through immunotherpy. My visits are frequent and spontaneous for shots. With no trouble they politely fit me in scheduling. These tech appts are free which proves sincere care.  They just gave his first teeth cleaning, his mouth was abandoned for his lifespan compared to the work they did. His teeth are now white as snow. Im obligated to upkeep them on my end here on foward. Many thanks to Biscayne Animal Hospital, Staff entirely from Vets, Techs and Administative. All individually a pleasure to encounter. Bless your office, the animals and staff. Krystal Babineau Read Less

Best vet ever! I couldn't recommend Biscayne Animal Hospital more! I have been going to Dr. Goldstein since I rescued my dog, Charlie, from the shelter. Charlie showed up with heartworms from the shelter and instead of sending me back to the shelter to deal with it Dr. Goldstein help me through the ordeal and as a first time dog owner I am forever grateful to him from keeping us from the stress of the shelter once again. Charlie is now 16 years old and as he gets older he gets more stressed and difficult to work with, but the BAH staff are not phased by it, they are still as sweet and compassionate as before he became ornery. Now that I have an older cat as well, I am thankful for the time that Dr. Goldstein spends explaining his issues and making sure I understand all of the options and treatments that he is recommending. Thanks BAH for treating us like family! Read Less

Biscayne Animal HospitalDr. Spencer Goldstein, Vet Tech Tracy and all his Staff.I couldn't be happier with Dr. Goldstein and his staff's efforts to help my dog a Labrador Retriever, named Canela.  It's been a year since the surgery where Dr. Goldstein successfully removed a softball size Mielosarcoma from her stomach with a very poor prognosis at the time.  Today,  Canela is 15 1/2 years old and she is a very happy senior dog and I only have Dr. Goldstein and staff to thank for that.  His advice, compassionate approach, treatment ideas and medical knowledge has made a huge impact in my life and in Canela's life.  I have veterinary medicine experience with over 10 years working on the field as a Vet Tech and I can say from someone who has seen medicine being practiced from the back of the house that he is an excellent doctor, not only for simpler procedures like neuters and spays but also the most complicated ones like orthopedic surgeries.  I wouldn't put my own pets in someone else's hands and I am always going to be thankful to Dr. Goldstein and his staff for saving Canela's life and helping my other pets as well Read Less

I have had pets the entire 50+ years of my life but have NEVER had a vet that cares as much about my pets as Dr. Spencer Goldstein. No matter how big or small the issue with my dogs are.. He ALWAYS explains to me everything he's about to do.. and "any and all" options and then carries thru on each situation til' the end. He even helped me in the process of choosing a new puppy which was best suited to our family composition, likes and our"Lifestyle" and boy was he spot-on... We ended up 8 years ago getting a Pembroke Welsh Corgi and recently got a Corgi Puppy whom is amazing... I will never own another breed of dog again, thanks to the doctors help. Also, to ALL of the doctors and staff at Biscayne Animal.. my experience has always been "First" class... They always call the day after anything that may be of concern, and ask me how my dog(s) are doing? Mostly.. in a world where no one seems to have time for anyone.. Dr. Spencer is ALWAYS there for me and my family when we need him. For that.. I will never ever go anywhere else... With Great Appreciation, Gary Read Less

Best vet in town!  Responsive. Inexpensive. Attentive. I wish I was as excited to go to the doctor as my dog is to go to Biscayne Animal Hospital. The staff is amazing and treat my pets as if they are their own. Read Less

I have a cat and a dog I finally found amazing please for them The staff is amazing and the doctors are fantastic I would recommend  them you can count on your pets getting the care they deserve Peggy lee Perez Read Less

I have been taking my animals to Biscayne Animal Hospital for 18 years. They have cared for my furry babies with tenderness , kindness and the best of medical knowledge and treatment. I highly recommend them to anyone that loves their furry babies and wants the best of care for them! Read Less

I don't think I've ever left a review for anyone before. But, I think that I must. Biscayne Animal Hospital has treated my animals for about 15 years now. I've lost my beloved Max (cat) just the other day. Dr. Goldstein and his staff have always taken great care of my animals and had kept my crazy cat happy and healthy for several more years than I thought possible. I never expected him/them to also be there for me and my kids in this hard time AFTER Max passed. In the few days since, the Dr. called me at the end of his long work day just to see how we were doing. When I adopt another pet, I could never dream of taking it anywhere else. They really seem to care. Way above and beyond. Thanks so much!!!!!!!!!!! Read Less

Lily is so dear to me!!! Thank you so much for taking such good care of my little girl, Lily. I know she is in good hands when I leave her with you. Thank you so much for making me feel comfortable and secure that she has the best doctor taking care of her. Read Less

My family has been using Biscayne Animal Hospital for years. Without a doubt in my mind, I would recommend and refer anyone who asks to take their pet to Biscayne Animal Hospital. We are always treated like family and get the upmost best and professional service. We recently had to put our dog down from old age and cancer, and I truly felt the staff's love that they shared for my dog and our family. About a week or two later we received a condolence card in the mail from the hospital. Was one of the sweetest and most sincere things. Thank you to Dr. Spencer Goldstein and your wonderful staff. I highly recommend Biscayne Animal Hospital. Read Less

Great veterinarians and vet techs! I spend my winters down here and am so happy to have found Biscayne Animal Hospital. My dog was always so anxious going to our vet up north and I thought that was normal. Dr. Goldstein and his staff have changed that for my Pepper. I strongly recommend Biscayne Animal Hospital for anyone that loves their fur baby. Read Less

This place deserves zero stars, they do not care about animals. I took my dog as an emergency on December 31at 9:00 Am, they were open for bussines and even though there was nobody waiting, the doctor said that she wouldn't take my dog because she did not know what the dog had and she was leaving at noon, my dog was bleeding heavily and all she did was handed my a card and told me to go to a clinic by Little Havana.Save your time and money and take your pets someplace else. Read Less

There are no words to express my gratitude to Dr. Goldstein, and his excellent team. He has taken care of my dogs over the years, for routine check ups and during critical scares. This is a competent, compassionate place, and I can't say enough about what a difference it makes to have a great team guiding us through health events, that can be overwhelming and scary.  This is how medicine should be done. - Regina Suarez Read Less

STAY AWAY!!! If you want to see your dog die, bring him to the Biscayne Animal hospital! These people have no clue what they are doing and they charge you an arm and a leg to do it. I brought in my 7 year old chihuahua who had been coughing for a day or so. This clinic had no clue what was wrong with my dog but still managed to quote me $600 to keep her over night to run some tests. Since I live only a few blocks away, I told them that I would go speak with my wife so we may decide together and I'd let them know. At that point, the vet insisted on giving my dog a shot of adrenaline (Cortisone) and this, even though they still had no clue what was wrong with her. "It will help her breath and give her energy" the vet said. I asked if it was safe, and she replied "Absolutely". Trusting her judgment and wanting the best for my dog, I agreed to the shot which they ended up charging me $60 for. Oh, I almost forgot, it was 5pm, all the staff was still there but they wanted to charge me a $250 emergency after hour fee! I argued with them a bit and they agreed to waive that fee (Still charged me $200 for the visit). In any case, the adrenaline shot was administered and I headed home, which like I said, is only a few block away. As soon as I get home, my dog starts coughing uncontrollably and suddenly dies, right there in my arms in from of my wife and my toddler! I tried mouth to mouth but it was too late, she was gone. I tried calling the vet immediately but they were closed and no one answered. After burying my dog in our back yard, I went online to research if an adrenaline shot could have such an effect on a small dog and it turns out that it absolutely can, especially if the dog is having difficulty breathing. Long story short, my dog died of a heart attack induced by the cortisone shot.  The next day, I call and ask to speak to the manager. The secretary asks me what it was about and I proceeded to tell her the story. She puts me on hold for a brief moment and comes back with a "Sorry, the manager is gone for the day. If you give me your name and number, I'll have her call you first thing tomorrow". I give her my number and as you would expect, she never called me! Over the next few days, I must have called at least a dozen times to speak to the manager and I got the runaround every time, "She's not here, she's with a client, she's out to lunch". I wanted to go there in person and give them hell but I knew that if I did, things would not go well for them and probably me too. Plus, I didn't want to see that depressing waiting room and staff. I think it was a week before I was able to speak to the manager and when I finally did, all I got was a defensive and aggressive attitude. She refused to take the blame for the death of my dog and basically hung up on me. All I wanted was for them to take responsibility and admit that the shot they administered to my dog might have been the cause of death but all I got was an unapologetic insulting excuse of a manager. I am currently in talks with my attorneys and will be going after them because if anything, I'd like to prevent this from happening to anyone else. We chose to bring our dog to this vet because it was conveniently located close to our house but please, for the love of god, if your pet is sick, do your research before you choose a vet and whatever you do, DO NOT BRING YOUR PET TO THE BISCAYNE ANIMAL HOSPITAL! Read Less

Beyond thankful for the care they provided my pup. Two weeks after I rescued Brutus from the Humane Society he got neumonía, and I had to rush him here before they closed. They were beyond patient in waiting for me to arrive. In the three days he stayed there I could tell that they were giving him the adequate care. The Vet tech (younger gentleman with black hair) kept me informed with Brutus at all times. Anytime I would go visit (after they closed) they would be nice and welcoming. My dog now is doing great. Thank you! Read Less

I had such a terrible experience that could have ultimately killed my puppy. If I could rate this place with 0 stars I would. I am a new dog owner, I rescued a 3 year old homeless puppy. Not knowing a single thing about having a dog I made an appointment for her to receive the vaccines, rabies shot, and ultimately be spayed. I shared with the vet that I had no background medical history ragarding my dog. The vet supposedly did a "full check up" and she received all sorts of vaccines. They told me they didn't know if she had been spayed or not. I was told "if she bleeds, bring her in to be spayed". Two weeks later she birthed two puppies. If the vet really did a full a check up when she checked my dogs heart beat the vet would have definitely heard the puppies heart beats as well with her stethoscope. Thankfully my dog had no adverse reactions to the vaccines and the puppies turned out healthy. When I returned to talk about what happened I was told "So what do you want us to do about it." This horror house has terrible customer service. Please save your money and your frustration and go somewhere else. Read Less

If you care for your animal, please go somewhere else. This place wrongly diagnosed our dog many times costing us hundreds of unnecessary dollars and wasting our time. Our dog was suffering for over a year....first it was fleas (we've never had fleas), then ringworm, then a blockage in his respiratory system, then pharyngeal paralysis....come to find out, once we took him to Lauderdale Veterinary Services (which I highly recommend), it was an infectious abscess in his throat. Once they completed a quick surgery and prescribed some antibiotics, he is better than ever but we will never be going back to Biscayne Animal Hospital ever again. Read Less

Never again. Best friend's dog misdiagnosed - thousands of dollars later taken to another hospital to find out only minor surgery was needed. We have repeatedly used this hospital over the last two years because of its proximity to our home. The receptionist is nice but not efficient - luckily I am on top of what happens with my dogs because the charts and online profile did not match. Had to explain multiple times over. Had to repeat how to pronounce my dogs' names multiple times over. Finally get seen (late) by a vet technician named Maurie - there are two - he is the male one. Disgustingly rude (to the point where even the Vet asked me what was wrong and apologized on his behalf.) Mansplained everything, condescending tone, also couldn't pronounce my dog's name right, unacceptable behavior. Waited 21 minutes by myself in the room before I tried to find out where the doctor was - again, Maurie was rude. Doctor finally comes in, Maurie snapped at me when I tried to comfort my dog (who is normally fantastic and was terrified), I spoke with the doctor privately and mentioned that this would be my last time using their services. Go to pay my bill, the receptionist didn't even look at me when she charged nearly $300 for my visit (the pizza delivery was far more important.) If you have options, I wouldn't recommend Biscayne Animal Hospital. If you don't...good luck. Read Less

My experience was the most horrifying I ever had in my life. I have had at least 30 animals in my life and have never had a more devastating experience with a veterinary clinic. I had just moved in the area and the people I am working for told me they took their dog to Biscayne hospital, so I figured it would be safe to take my dog for a routine anal gland infection in which he had several times after grooming and the glands are expressed. Yes, my dog was old but, in the past I would always be prescribed by my Vet was a regime of Clavimox and within a few days he was fine. I asked for the Clavimox and he didn't feel it was necessary (so him being the Dr. I listened and used the spray which he gave me) now looking back I should have just gone to another vet and I wish I would have read his ratings before I went Within 2 weeks my dog passed away, I believe the infection went through his body. But the worst part was I didn't know where to take him to be cremated so I called them they told me to bring him over. I got there the front desk clerk didn't even act like she had any sympathy at all, she told me to leave my dog on the table and did I want to see the vet What....... isn't that a given, but the vet never was brought into the room. The front desk clerk said ok come out told me it was $249.00 I had to ask what happens next and shes says it takes 2 weeks to get ashes back. This is about and hour after my dog died, I was still crying and not really in my right logical mind. Everything happened so fast and was stupefied when I left. My employer was with me when all this took place and he was totally shocked on how unsympathetic the whole process was. In the next few days he called Dr Goldstein and told him how disappointed and rude his help was, but do you think the good Dr. called me after knowing one of his good clients complained and expected an apology. I received no call!!! I went in to pick up my dogs ashes and made sure Dr. Goldstein knew how disappointed and devastated for my beloved dogs loss. To all of you who read this I hope that you will NOT walk through the doors of Biscayne Animal. You can not learn compassion, either you have or you don't and let me tell you they have none!!!!!!!!!! Read Less

I was with Doctor Spencer for years He took care of my amazing maya, my Labrador like it was his own.I was so touched when she passed he took the time  to send me a card with her paw on it, so thoughtful Thank you Read Less

I need to give a huge shoutout to this amazing animal hospital!!! Of course it has highly trained vets and a very dedicated staff, but this place goes so much further in caring for its furry patients. A friend of mine found a severely under nourished and hurt dog on the streets of miami. She managed to bring the dog into the safety of her car and brought her to Biscayne Animal Hospital. without hesitation this place welcomed the dog, treated the injuries and very, very slowly and carefully brought her back to a healthy weight. Lucy, as she was named, became the darling of every staff member and probably never felt as loved in her young life before.Soon she will be released to her forever home and I can't thank Dr Goldstein enough to heal Lucy without charge, cause he just simply cares!!!!!!! Read Less

Really guys!!!! The doctor that was with me was a sweetheart and so it was her assistant. But OH MY GOD their customer service just SUCKS! The lady on the front is rude, extremely rude, let you wait on the line for over 20 minutes (MORE THAN ONCE) I've been calling them since Thursday, they have the results for my Husky lab tests since then and today is MONDAY and I am still waiting a call back, or a call or anything!!!! (And I called Thursday Friday Saturday more then twice just so you all know that I'm definitely NOT sitting and waiting) Only the doctor can open the exams, I've been calling more then twice a day to get ANY answer and the doctor is always busy, you wait on the line more than 20 minutes till the front lady says "so, I have 1 person here but I haven't forgotten about you I'm going to call the doctor as soon as I'm done here" OH MY GOD REALLY?! IT'S JUST IMPOSSIBLE TO get a call back from this place. My husky is young and it's peeing herself and I want to treat her I can see that she is sad and I can't no longer have her on any pet bed cause it's all pee and they're NOT helping to help HER!!!! if it's a infection it's getting worse. And they have the results it's been 5 days and she's still hurting. PLUS, the vet just called me I was with the phone in my hand when I pressed the green button to answer, they hang up on me and I called back right away and the lady said " the doctor just called you now you have to wait on the line again" OH MY GOD! Worst experience with customer service EVER! PS: STILL WAITING TO HELP MY HUSKY. Read Less

Really guys!!!!The doctor that was with me was a sweetheart and so it was her assistant. But OH MY GOD their customer service just SUCKS! The lady on the front is rude, extremely rude, let you wait on the line for over 20 minutes  (MORE THAN ONCE) I've been calling them since Thursday, they have the results for my Husky lab tests since then and today is MONDAY and I am still waiting a call back, or a call or anything!!!! (And I called Thursday Friday Saturday more then twice just so you all know that I'm definitely NOT sitting and waiting) Only the doctor can open the exams, I've been calling more then twice a day to get ANY answer and the doctor is always busy, you wait on the line more than  20 minutes till the front lady says "so, I have 1 person here but I haven't forgotten about you I'm going to call the doctor as soon as I'm done here" OH MY GOD REALLY?! IT'S JUST IMPOSSIBLE TO get a call back from this place. My husky is young and it's peeing herself and I want to treat her I can see that she is sad and I can't no longer have her on any pet bed cause it's all pee and they're NOT helping to help HER!!!! if it's a infection it's getting worse. And they have the results it's been 5 days and she's still hurting. PLUS, the vet just called me I was with the phone in my hand when  I pressed the green button to answer, they hang up on me and I called back right away and the lady said " the doctor just called you now you have to wait on the line again" OH MY GOD! Worst experience with customer service EVER! PS: STILL WAITING TO HELP MY HUSKY.Ps: I paid  $200 for visit and sending the urine test for the lab and they have the results already I just don't know them lol. Read Less

In good conscience, I wouldn't give 1 star if it would allow me. Please look at the photos I attached of my 9 1/2 year old male Chihuahua after I picked him up from having a minor dental cleaning, for one to understand why my review is so bad. Before they allowed me to see my dog, I was presented with a $1100.00 bill minus the CBC for pre-op that I had already paid. My 6 1/2 Lb dog had 3 stitches on his foot. No explanation from Dr. Goldstein. His entire stomach, groin area & penis had 3rd degree burns. Again...absolutely no explanation! I cried, was unable to comprehend what had happened and left the office. Dr. Goldstein came out to my car and offered me a $150.00 clinic credit. I had no words. I must explain... I was going to have a Total Thyroidectomy 7 days later due to thyroid cancer. So...I went home with my very sick dog who only got worse, knowing I would also be very sick soon. I had my surgery; I live alone and was left to rub off (debride) the dead skin and clean his entire underbelly 3x a day, just like a burn victim would have to go through. I later realized that $50.00 was deducted from my "credit" for a cleaning ointment. Again...no words! I called the office 2 weeks later, afraid he was getting worse and asked the girl if my dog could die. She told me to hold, came back and said, with an attitude- "well, Dr. Goldstein said if you think Rudy is dying, bring him in." Her callousness made my jaw drop. Seriously! I'm writing this review after 11 months, out of a deeply sad feeling that because I was so sick and recovering from my surgery, the thought of litigation was overwhelming and I let it go. I have since shown the pictures to 3 Vets and I sent them to an attorney. All agreed I should go to court and hold Dr. Goldstein responsible for what happened to my dog in his Veterinary Hospital, under his care. He never once offered reimbursement, only apologized and asked me to trust him with my other dogs. He also made a hurtful remark to me after I told him I was having my thyroid removed. He said, "oh, you better watch it or your gonna get fat!" My sister has been a nurse for 25 years and could not believe her ears. I still have guilt and heartache for trusting Dr. Goldstein, whom a neighbor recommended. My dog suffered over a minor dental cleaning and 7 teeth were extracted, without my approval. The teeth were all broken into pieces when they were handed to me. Not one tooth was intact. Dr. Goldstein also cauterized a tiny growth so small no one even noticed it, on my dogs eye lid. It started to grow back soon after it had been removed and is now HUGE; it has to be surgically removed by my new Vet. Photos are attached. Needless to say...our experience was horrendous and I will never forget it nor can I forgive the poor quality of care from Dr. Goldstein and his staff. Read Less

We've been taking a dogs here for nearly 2 years; and for that entire time we have been thinking that we should change Vets.  The primary reasons are:The wait is always very, very long - we've tried 1st appointments, mid-day appointments, and weekend appointments.  Even when no one else is there, you wait.  Wait - without explanation or apology.They are higher priced than other local Vets (we discovered this only recently)You never know which Vet will be workingThey are always trying to upsell products & services.  I've never experienced a Vet that so consistently tries to do this...on every visit.The front office staff is hit or miss....rude or nice...The Vet and Vet Techs - sometimes they introduce themselves...sometimes they don't.My advice is to avoid Biscayne Animal Hospital. Read Less

We have been using Biscayne animal hospital for over 10 years. I cannot begin to share how wonderful and kind the doctors are. Drs. Goldstein and Buster go above and beyond. They saw us through the unexpected loss of our 7 year old Briard-- they were so compassionate and caring, and did everything in their power to treat her. Dr. Goldstein came into the office after hours to see her, and constantly was in contact with us about how she was doing up until the end. Most recently, I brought in my 8.5 year old Great Dane for treatment because I was not confident with the care she received at another local vet. Dr. Goldstein has been checking in with us daily as we have been working together to diagnose why she has not been eating. He described to us all of our options, and discussed with us the most cost effective way to proceed with exams so we could rule out each possibility one by one. This is why we continue to bring our other 3 dogs here-- even after we moved to Broward county and visited other vet offices, we always find ourselves making the trip back here because we trust our animals to the extremely competent and compassionate care provided by the doctors and the staff here. I really cannot say enough about how great they are. Read Less

Not planning to return, only reason I went was to see dr wendland but besides my time with her I wasn't pleased with anything else. I will begin by saying there is one receptionist that is extremely rude, had me on hold for over 5 mins & told me the first visit was free (total lie it was $50) so To top that off I was being charged two visitation fees for one visit, I also wasn't advised about a second set of vaccinations that needed to be done 3 weeks after. No one gave me any records or proof of my pets vaccines I had to call twice and continue to wait once I received the records I read the information they lacked on giving me. Oh and I got shitted on by pigeons in the parking lot as soon as I got there lol no good luck though.Read Less

I completely agree with the most recent review posted here a week ago, if I could give negative stars I would. I have been in to BAH twice and spent over $800 during those two visits in behalf of my dogs health. I initially wrote a very positive review, however that first impression did not extend to the second visit. I carried (literally had to carry) my 17 y.o. min pin in on a Friday after a night of suspected siezures. An xray and exam was conducted and a full blood profile sent out which I was told should be back over the weekend and that Dr. Goldstien would call me to discuss. Thankfully my dog did a 360 and was back to normal the following day. I did not hear from the doctor as promised and fully expected and assumed by my dogs turn around all was normal so not cause for concern, I reached out on Tuesday via email for the results. On Wednesday night I received a call (VM) from a staff member and another call from Dr. Goldstien responding to my email both referencing sending out the blood tests from his former vet. It was if they were not even cognizant that he had had bloodwork sent out. I emailed that I was looking for his current bloodwork and asked if it had indeed been sent out and got no response. I called a week later to follow up and was finally emailed a copy of the report with the comment, 'if you have any further concerns, please contact us'. I was again assuming from all of this that the blood work was normal, however it was not! There were several things well out of range which could indicate liver, pancreas or auto immune issues (a problem he already has had). In response to this I sent an angry email demanding the analysis on the bloodwork that I paid for. This solicited an angry and combative phone call from Dr. Goldstien stating that he had left me a VM, 'he does not leave long messages about bloodwork, it was up to me to call him back if I wanted results'. When I questioned his follow up and practice given that there were problems with the bloodwork HE HUNG UP ON ME. So not only did he drop the ball and show no concern for my senoir dogs health, I still have no analysis on the blood work I paid for (that visit was $384 in total), so I must pay for another vet to provide the analysis and recommended treatment. Unbelievably poor care and service. I hope this is helpful and you think twice before entrusting your pet's health to these people. Read Less

I initially wrote a very positive review of this vet, however that first impression did not extend to the second visit. I carried (literally had to carry) my 17 y.o. min pin in on a Friday after a night of suspected siezures. An xray and exam was conducted and a full blood profile sent out which I was told should be back over the weekend and that Dr. Goldstien would call me to discuss. Thankfully my dog did a 360 and was back to normal the following day, but since I had heard nothing from them I emailed on Tuesday that I was looking for his bloodwork results. On Wednesday night I received a call from a staff member and another call from Dr. Goldstien both referencing sending out the blood tests from his former vet. It was if they were not even cognizant that he had had bloodwork sent out. I emailed that I was looking for his current bloodwork and asked if it had indeed been sent out and got no response. I called a week later to follow up and was finally emailed a copy of the report with the comment, 'if you have any further concerns, please contact us'. I was assuming from all of this that the blood work was normal, however it was not! There were several things well out of range which could indicate liver, pancreas or auto immune issues (a problem he already has had). In response to this I sent an angry email demanding the analysis on the bloodwork that I paid for. This solicited an angry and combative phone call from Dr. Goldstien stating that he had left me a VM, 'he does not leave long messages about bloodwork, it was up to me to call him back if I wanted results'. When I questioned his follow up and practice given that there were problems with the bloodwork HE HUNG UP ON ME. So not only did he drop the ball and show no concern for my senoir dogs health, I still have no analysis on the blood work I paid for (that visit was $384 in total), so I must pay for another vet to provide the analysis and recommended treatment.Unbelievably poor care and service. I hope this is helpful and you think twice before entrusting your pet's health to these people. Read Less

Bringing my dog, Ziggy, to Biscayne Animal Hospital was one of the best moves ever. Ziggy was misdiagnosed, not once, but twice, at Hollywood Animal Hospital. i was referred to Dr. Spencer Goldstein at Hollywood Animal Hospital from close friends. The staff was courteous, comforting and pleasant; the clinic was spotless. Dr. Goldstein and his assistants, Maury, Mark, Carrie and Tracy could not have been more helpful, knowledgeable and informative on Ziggy's illness. (Pancreatitis). Ziggy was treated and had to stay at the hospital for four days. The care and communications throughout the process was excellent. i have no hesitation in saying that Dr. Goldstein saved Ziggy's life. I wouldn't take my dog anywhere but here from now on !Read Less

If I could leave negative stars I would, this place is a JOKE and a sorry excuse for a clinic. I called ahead to ask if they saw ferrets and I was told they did, I took my DYING ferret in to be put down as I knew it was her time. The receptionist, Linda or Lisa, was a total b-word from the start and told me they did not see ferrets to which I told her she better figure out a way because I spoke to her over the phone and she was the one who told me yes. Long story short, my baby had about 3 seizures in my arms while I was there and they refused to see her because I needed to wait for a room to open up. To add insult to injury when they finally put us in a room they had the balls to tell me they had dogs and cats in the back bleeding. I wasn't there for anything other than putting my baby down and they let her die in my arms. Do not go here, they don't care about animals Read Less

I cannot believe I have not written a review for Biscayne Animal Hospital until now after 10+ years of faithfully bringing my pets to them. I hope this review helps you make the best decision for your fur babies. As a yelper: -3 vets- Dr. Goldstein, Dr. Buster and I forget the other vet's name- female. All fantastic, professional and incredible "bed-side manner". I have never been steered wrong.-Parking is easy- in back of building and free. -clean, comfortable and have all equipment at least we have ever needed-comparable pricing to all vets in the area-open 7 days a week-I have called and asked for appt for next day or even same day and they were kind enough to squeeze me in. -Front desk staff and vet assistants very nice, friendly and professional. Actually they are really sweet and come around the desk to the lobby to see who is in the crate that day, when they have a second.   As a pet mom: -I am very thankful for their expertise. They are gentle and sweet with my pets and empathetic to whatever situation. Truth be told, I have cried my eyes out in there and have burst with happiness and relief. They handle me just as well as they handle my pets. They have tons of clients that have been with them for many, many years. If you are considering them as your vet I highly recommend them. p.s. I always make friends in the lobby -so see you there! Read Less

I was referred to BAH by someone in biscayne park where i live, and said they where good and very reasonably priced. I was very pleased with the service both we received from the staff and the doctors. They have weekend appointments available from one day to the next. I would highly recommend this vet they truly give you a sense that they care about your animal not just in it for the $$.Read Less

Dr. Buster is AWESOME! Initially took my crazy schnauzer, whom I adopted a year ago for an annual check-up and shots. He had an issue with his skin that no other vet could treat ever since I adopted him. Everyone just said it's dandruff, use dandruff shampoo, etc. Once, I took my dog to Dr. Buster, she immediately recognized his skin condition, which turned out to be a simple bacterial infection and after one week of antibiotics, he's been cured since and no issues have come up at all! It was amazing how it turned out to be something so simple to diagnose and cure; AND that's exactly how I know she's a great vet! Being that this is my first dog in Miami, I've been to a few other vets and it is HARD in any city to find a great one that you can hold onto. Luckily I have found my vet. I plan to be back and highly recommend Dr. Buster. Read Less

Dr. Buster is AWESOME! Initially took my crazy schnauzer, whom I adopted a year ago for an annual check-up and shots. He had an issue with his skin that no other vet could treat ever since I adopted him. Everyone just said it's dandruff, use dandruff shampoo, etc. Once, I took my dog to Dr. Buster, she immediately recognized his skin condition, which turned out to be a simple bacterial infection and after one week of antibiotics, he's been cured since and no issues have come up at all! It was amazing how it turned out to be something so simple to diagnose and cure; AND that's exactly how I know she's a great vet! Being that this is my first dog in Miami, I've been to a few other vets and it is HARD in any city to find a great one that you can hold onto. Luckily I have found my vet. I plan to be back and highly recommend Dr. Buster. Read Less

Wow I can't say enough about this amazing staff! So compassionate and helpful! They go above and beyond! Had to put my dog down and as horrible as it was they were so comforting. Dr. Goldstein & Dr.Buster are incredible both have 15+ years experience. The best vet office I've ever been to hands down. HIGHLY recommended Read Less

We just moved to the area and needed to find a new vet for shots and county registration for our dog.  I looked around our area and read reviews of other vets, and settled on Biscayne Animal Hospital.  Our first appointment was rescheduled because the receptionist called me to let me know early in the day that they were running behind so I opted to reschedule which I thought was really nice. At the visit, the vet assistant was very nice and polite, and really got to know us (me and my dog) before anything.  The facility is well kept and the office staff are friendly, except for Pretty Girl bird...apparently she bites, so we kept our distance! :-)The vet, Dr. Goldstein, also took his time with getting to know me and my dog.  Asked me several times about any concerns etc.  They helped me with getting more information on area allergens and things to know about Miami when it comes to owning a dog, without me asking which was really helpful.  We'll be back, we found our vet! Read Less

I originally looked for the hospital because I needed to board my dog. I travel for work frequently and wanted to complete his check up and take that moment to see how my dog responded with the staff and doctor. The doctor who checked my dog was very friendly and my dog responded very well to her. Since everything seemed ok I decided to board him the next day and the staff assured me everything would be ok. I called a couple of times during my time away to check on him and each time I was told all was well. When I got back to pick him up my dog had 8 giant holes made around his neck. These open wounds were deep and my dog looked extremely upset and stressed out. The bleeding and the holes were deep and immediately called the hospital and had me bring him back. No one including the doctor could explain why my dog was so badly injured and had huge holes on his neck. The doctor did refund the money for boarding but refused to refund the bath. I am deeply disappointed that an animal hospital would allow something like this to happen and have no recollection of it. Additionally, the doctor and the staff neglected to check my dog during his bath (which means they were not paying attention to him) and see 8 huge holes on his neck. I WOULD NOT recommend this establishment for boarding. Read Less

I waited so long to write this review because it was very difficult losing a pet and didnt want the emotion to get involved. I went here almost 6 months ago for my sick Guinea Pig. I called and explained the symptoms and they said "Sure, bring him in". After arriving, i was seen by the Dr. within 20 minutes. He said it was a tooth issue and he could trim it and the guinea pig should be fine, but he didn't feel comfortable doing it so referred me to Broward Avian and told me i should head up there. He charge me still for the visit despite saying "i could do it but just dont feel comfortable". I will never bring another pet here. The rates weren't crazy, but i was shocked at the lack of care and the misdiagnosis that was given..... Needless to say Broward Avian was much, much worse. Read Less

Treated very well,I took my new pup in and the Dr. was very helpful.provided me with much info!And they take CareCredit which is awesome!Prices were better than some otheranimal hospitals.Also very clean area.Recommend! Read Less

Our dog is everything to my wife and I and these guys took good care of him. We've dealt with both Dr Buster and Dr Goldstein and we've been equally impressed with both of them. They are no BS doctors. They are straight forward and are very good at what they do. You may have to wait a little extra to see them but if finding the best care in Miami for your dog is important to you, then it's worth the wait. Read Less

Recently one of my cats was making a strange sound and acting weird.  My regular vet had already closed so I called BAH and they were open for about 35 more minutes.  I went over and was immediately impressed with the interior.  My regular vet's office left a lot to be desired in way of decor but I thought that was the state of most vet's offices.I was told that I had to pay an extra "emergency visit" fee of $100 since it was after normal office hours.  I agreed...not left with much choice and my cat did seem sick.I was shown to a room and pretty quickly met Dr. Busster.  She pretty quickly evaluated my cat and determined that he was in heart failure.  She was very calm and managed to convey quite a lot of information to me about my cat's current condition and probable causes.  I won't go into all the details, but suffice it to say that Dr Busster managed to give me a lot of information without overwhelming me in my panicked state.She told me I needed to go to a 24 hour hospital as their facility was not fully equipped to care for my cat which needed 24 hr ICU care.  She suggested two options and I chose to go to VSSF in Cooper City.Long story short my cat has advanced heart disease.  His prognosis is not good, but the care and attention I received by Dr Busster and her staff have made me believers in their facility.  Everyone took a lot of time with us and seemed to genuinely care about my poor little guy.  And I know they stayed after hours to prep us before we were off the 24 hr hospital.  A few days later they even called to check up on my cat.I have since taken my other pets there and continue to be impressed with Dr Busster and the staff.It is true that you may have to wait a long time for a walk in, but that is because the care is great and I'm sure they have lots of regular clients.  You can always pay an extra "emergency" fee and get seen immediately.  I did and it was certainly worth it.Dr. Busster really takes the time to go over various options and possible treatments and seems to try the least invasive things first.  She also doesn't push medications unless they are the best options with no other alternatives.This is now my regular vet and I'm gradually taking in all my pets one by one in for a regular exam.If you are truly having an emergency...make the drive to VSSF in Cooper City if you can.  But if you have the time to make a regular appointment...call BAH now and make an appointment to get a regular check up on your pet.  You'll be glad you did and will probably make the full time switch too.. Read Less

My First Experience Here Was Very Very Bad, Cuz I Dont Have An Appointment They Make Me Wait Live # Hours, But I Keep Going To Here And Now I An Please With There Job, They Are Very Good People And My Dog Love To Come Here lol... Read Less

Some people only write reviews when something bad happens... This is not one of those reviews.Originally I drafted a good review about how my bird was sick with a disease that could not be determined and the doctor pulled out all of the stops to help me. But after visiting two other vet hospitals after this one during the last few weeks of my bird's life I realized we have a case of Pet Medical Malpractice on our hands...When any person is sick you usually start with the most common causes and slowly make your way to the least likely but only remaining possibilities... Like a triange of diagnosis. As you work your way to the top/most rare you cross off and or eliminate the common causes.This place never got off the ground floor. My bird died, but what you should know is that the doctor only came up with two causes/diseases that could have applied. The two vets I visited afterwards were both able to properly diagnose my pet.Do what this what you want, but if you want this to be your vet then i IMPLORE you to get a second opinion. Read Less

Have been coming here for years. The front desk service has gone into the toilet, no communication between the front office and back office staff. To make an incredibly long & frustrating story short, my 14 year old dog sat in a cage from 9am-7pm and did not receive the services she was there for. Despite me calling throughout the day and coming to pick up my pet at 4pm. Was told to return at 7pm and she would be completed. Didn't happen, the front desk woman made a bunch of excuses and never acknowledged the situation for what it was. The vet seems good at what he does, but I am not interested in a place that does not have their act together. Read Less

Where do I start?  My cat was feeling sick, so I called for an emergency visit, the person who attended my call, said "No worries, come at 9:30AM", She called me back with " Oh, Sorry but we are booked today, pls come tomorrow, we open at 8:00 AM" .I did as told and went the next day with my poor little baby, the front desk old lady asked me for my name, and for some reason, after confirming my appoitment a day before, she couldn't find me on their system plus since it was my first time there (remember this is a freaking emergency) oh she couldn't take my cat so I need another appoitment! I mean WTF!!!!!  My cat is sick and it is unbelievable that a person who works in an Animal Hostipal shows so liitle interest of taking care of a poor lillte sick cat! I hate when people work with no interest in helping others!  Summary,Poor Customer Service, Lack of interest, poor organization!!! Read Less