Avoid this office!! Scammers!
Doctor Frankowski is rude, unhelpful and very unprofessional. They will tell you what you want to hear,all they care about is the money! Dr. Frankowski refused to call m... Read More
Avoid this office!! Scammers!
Doctor Frankowski is rude, unhelpful and very unprofessional. They will tell you what you want to hear,all they care about is the money! Dr. Frankowski refused to call me back when I requested a call from her several times! She gave me a fault pregnancy results for my dog, she charged me for ultrasound which I have never received! After I realized that my dog is not pregnant , I went to another doctor who has confirmed that in fact she was never pregnant! While trying to get ahold of dr.Frankowski she was ignoring all requests, and never sent an ultrasound because the "system is down "all the time . In fact its not that "system is down", its because she lied about pregnancy. This office is a scam ! I will report them everywhere where is possible!
They lied about pregnancy, they charged me for ultrasound that was probably never taken since they knew shes not pregnant, they are refusing to return my money,they are refusing to provide medical records to the new office, they have lied and lied every step of the way.
Please stay away from this office if you love ur pet and want to save ur money. Read Less
Marina M.
29 Jun 2019
REPORT
I'm new to the area and after my move, my poor now stressed out cat Zelda stopped eating. After trying all sorts of foods and realizing she was getting much too lethargic, I called Heron Creek Animal ... Read More
I'm new to the area and after my move, my poor now stressed out cat Zelda stopped eating. After trying all sorts of foods and realizing she was getting much too lethargic, I called Heron Creek Animal Hospital (they came recommended to me). I called on a Monday and luckily was able to get an appointment for the following day, Tuesday. The office itself is gorgeous and very state of the art, and the front desk gals and technicians were very nice. Dr. McKraken is really personable and took her time in examining Zelda and asking me questions. Bloodwork was done and within 20-25 minutes had results. Thankfully nothing serious was wrong with my Z, though she did get put on some medication for her appetite. Total with the exam, bloodwork, medications, and a spray for her toys/blankets to help calm her if shes feeling stressed (almost like lavender's calming effects but for cats), was about $375-ish. Expensive, but naturally, worth it for peace of mind and good honest help from a reputable veterinarian!What I most appreciated was the two follow up phone calls on Wednesday and Thursday checking on Zelda. It's nice to be shown that all the animals seen are cared about and not just another number. Read Less
Darleen E.
12 Feb 2019
REPORT
Very pricey. Can't afford over 300.00 for basicScam. Annual check with rabies vaccination and monthly nexcare flea preventive.
Susan R.
27 Aug 2018
REPORT
Back again for another check up! Avalon loves seeing her friends here!She is so comfortable here and tends to get excited when we come here. The waiting room is user friendly and provides room so pets... Read More
Back again for another check up! Avalon loves seeing her friends here!She is so comfortable here and tends to get excited when we come here. The waiting room is user friendly and provides room so pets are not closely confined with others. Great place! Read Less
claire a
2 Jul 2018
REPORT
As a ferret owner it, I found it difficult to find a hospital that would take care of mine. When I noticed my one had become swollen I worried and started calling the local vets to see if they took th... Read More
As a ferret owner it, I found it difficult to find a hospital that would take care of mine. When I noticed my one had become swollen I worried and started calling the local vets to see if they took them. Heron Creek was the first place I called and I was overjoyed to hear that they accepted ferrets. They managed to squeeze me in during an emergency, take a look at my poor boy and reassure me that everything would be okay. Dr. Fiore answered any questions & the staff was absolutely phenomenal. Thank you so much for everything!! Read Less
Kylee Reynolds
2 Jul 2018
REPORT
I have been taking my cat Miko here for years now! Dr Norell is AMAZING! They can be a little pricey but they are the BEST vet place ever! They did an awesome job cleaning his teeth and cutting his na... Read More
I have been taking my cat Miko here for years now! Dr Norell is AMAZING! They can be a little pricey but they are the BEST vet place ever! They did an awesome job cleaning his teeth and cutting his nails! The staff is very nice and friendly! I wouldn't take him anywhere else! Read Less
Giselle Casella
31 May 2018
REPORT
Beautiful, new modern facility. Vet and staff were awesome!
Mekanix Man
16 May 2018
REPORT
First time in they made time to get me in with our new rescue puppy for his wellness check up. They were very helpful and knowledgeable they gave us a bag full of good stuff.Im happy we made the switc... Read More
First time in they made time to get me in with our new rescue puppy for his wellness check up. They were very helpful and knowledgeable they gave us a bag full of good stuff.Im happy we made the switch Read Less
T M.
16 May 2018
REPORT
Oh my gosh! They are batting 1000! We were so impressed with Dr. Anita Holt and her nurse Kayla. We were concerned about finding a veterinarian who had both traditional and holistic knowledge for o... Read More
Oh my gosh! They are batting 1000! We were so impressed with Dr. Anita Holt and her nurse Kayla. We were concerned about finding a veterinarian who had both traditional and holistic knowledge for our new pup. As soon as we let them know that we wanted to raise our pup as holistically as possible they let us know exactly what to do. We were thrilled that they do vaccine titers and have a great understanding about feeding pets a raw food diet. Dr. Holt is truly on the leading edge of pet care -- well ahead of the curve. If you want to raise a healthy pet in the Southwest Florida area then this is the veterinary practice to patronize. Special thanks to Kim at AnimaLuvrs in Punta Gorda for the awesome recommendation. Read Less
Patti Mills-Roy
4 Apr 2018
REPORT
We've been dealing with Heron Creek Animal Hospital since 2011 with 2 family dogs most of the time. They've always been very good and attentive with our pups. All of the Dr.'s are fantastic and have... Read More
We've been dealing with Heron Creek Animal Hospital since 2011 with 2 family dogs most of the time. They've always been very good and attentive with our pups. All of the Dr.'s are fantastic and have outstanding bedside manner with our dogs. The location is very convenient for us and the care has always been excellent! We highly recommend them!! Read Less
Valerie P.
3 Apr 2018
REPORT
The new facility here at the Heron Creek Animal Hospital is beautiful! Dr. Holt does a fabulous job with our little Maltese. We highly recommend this place.
Jana B.
3 Apr 2018
REPORT
Loved the staff and facility! They were patient with my cat that was skiddish and he ended up doing great and wasn't traumatized by the visit.
Jessi Pasternak
23 Feb 2018
REPORT
LOVE this vet office & staff!!! We drive all the way from Englewood so our dog, Sharky, can have the best💙 Dr.Smith is the best & finally resolved a very troublesome ear condition last year. Highly r... Read More
LOVE this vet office & staff!!! We drive all the way from Englewood so our dog, Sharky, can have the best💙 Dr.Smith is the best & finally resolved a very troublesome ear condition last year. Highly recommend this vet!!! Read Less
hollie allen
20 Feb 2018
REPORT
The staff is so amazing!!! Very caring and treat each dog like they are the only animal that matters. Would love to give 10 stars.
Gary P.
18 Jan 2018
REPORT
I am very pleased with my choice to change vets and to come to Heron Creek Animal Hospital. The entire staff is friendly and great with my American Bulldog-Lucy. They don't keep me waiting forever, ... Read More
I am very pleased with my choice to change vets and to come to Heron Creek Animal Hospital. The entire staff is friendly and great with my American Bulldog-Lucy. They don't keep me waiting forever, and solved a huge problem Lucy had with allergies in one visit. Highly recommend! Read Less
Noelle LaPonte
13 Dec 2017
REPORT
Had taken my dog here in the past and when I called frantically a year later because my Dog was very sick, they told me there was a note in his chart that if he didn't have his rabies shot in the last... Read More
Had taken my dog here in the past and when I called frantically a year later because my Dog was very sick, they told me there was a note in his chart that if he didn't have his rabies shot in the last year the owners would refuse to see him. Luckily another local vet had no problems with me rushing him over and being wonderful with us. It was also much cleaner and the staff was way friendlier Read Less
Gini L.
28 Nov 2017
REPORT
My 2 greys and 2 cats have been coming here for 3 years. They're the best.
Jan ONeal
30 Oct 2017
REPORT
We've been with Dr. Fiore for 15 years and would never take our kitties anywhere else. She's the best: experienced, knowledgeable, gentle, and always provides several treatment options. Her staff, esp... Read More
We've been with Dr. Fiore for 15 years and would never take our kitties anywhere else. She's the best: experienced, knowledgeable, gentle, and always provides several treatment options. Her staff, especially Tracy and Christina, are also great with the cats and always available by phone for questions and concerns. Most highly recommended! Read Less
John H.
26 Jun 2017
REPORT
Our first visit was very favorable. Friendly staff and very knowledgeable vet were most appreciated. We will be using this facility from now on.
D Butcher
26 Apr 2017
REPORT
We recently moved to North Port from Ohio and have been looking for a good veterinarian for my cat and 3 dogs. So far I have had two of my dogs here for wellness checks. I love this vet office. The st... Read More
We recently moved to North Port from Ohio and have been looking for a good veterinarian for my cat and 3 dogs. So far I have had two of my dogs here for wellness checks. I love this vet office. The staff is friendly and caring - they really love the animals they care for. The vet techs and the Doctor handled my dogs gently and expertly. This will be where we get care for all our animals. Read Less
Pamela Kaplan
18 Apr 2017
REPORT
Dr. Fiore and staff are fabulous, exceeding my expectations! I came to Heron Creek Animal Hospital because I wanted a more thorough investigation and analysis of Chenille's blood work values than he... Read More
Dr. Fiore and staff are fabulous, exceeding my expectations! I came to Heron Creek Animal Hospital because I wanted a more thorough investigation and analysis of Chenille's blood work values than her (then current, but now former) vet was willing or able to provide. I was blown away by Dr. Fiore! Not only did she come in extra early to see my baby, but did that with less than a days notice. Her exam was thorough including blood pressure (former vet never did that) as well as EKG (former vet never did that either) and initiating further testing based on Dr. Fiore's analysis of previous test results. I felt she was on target as well as on my wavelength in general ... thorough and proactive. I feel so relieved that my baby, Chenille, is in the very good care of Dr. Fiore and Heron Creek Animal Hospital.Read Less
Marianne McGlynn
27 Mar 2017
REPORT
This vet clinic is fine if your pet needs their shots or something non-life threatening. If you pet is very ill, go to a proper animal hospital. Our three year old toy poodle passed away there because... Read More
This vet clinic is fine if your pet needs their shots or something non-life threatening. If you pet is very ill, go to a proper animal hospital. Our three year old toy poodle passed away there because they were trying to treat him for something they weren't capable of treating him for. They should have transferred him to an emergency facility, but did not. When I dropped in to check on him unannounced, they would not let me see him - but told me how he had perked up and he will be ready to go to an overnight pet hospital later that afternoon. Within a half hour, they called me to say he had passed away. I believe what happened is that he had already died when they went to check his status when I popped in on my surprise visit - but they couldn't tell me at that point he had died because then it would have been obvious they weren't watching him closely enough. I knew in my heart he could have been saved and my dog was just one of many animals they had taken in and could charge a lot of money for. They managed to rack up a bill of over $800, and felt no shame in processing the credit card payment for three hours of incompetent management of my little dogs health. If it wasn't such a painful time and memory, we would have been takings steps to sue for damages and loss. We may still in the future. Read Less
Dee Happy
10 Mar 2017
REPORT
This practice is the best we have found in Florida! After trying several other places with a very ill cat and few answers, we brought our cat here. I'm very thankful we did! While the end result wa... Read More
This practice is the best we have found in Florida! After trying several other places with a very ill cat and few answers, we brought our cat here. I'm very thankful we did! While the end result was still just comfort care for our cat, the kindness, compassion, and gentle care provided by the entire staff made the loss much more bearable.
We have continued to return since (1+ year) with our other two cats, and continue to be cared for with the same enthusiasm, sincere concern, and great bedside manner by all three veterinary doctors here. We will always come here, and spread the word to all our pet-loving friends! Thanks! Read Less
Pamela Eschler
1 Mar 2017
REPORT
We had our first experience with Heron Creek animal hospital today. It was very positive. We enjoyed the staff and felt our cat, Sophie got very good care! Thank you!
Lorraine C.
28 Feb 2017
REPORT
Love this place. Staff are very professional and caring. I have been using them since I moved here. Dr. Holt is awesome!
Kimberly Lynne Tibbits
10 Feb 2017
REPORT
The absolute best group of techs and Doctor's that can trust your fur babies with! They go out of their way to make you feel like family, not just a client!
Terrence Deweerd
9 Feb 2017
REPORT
We were just there today and what a treat! We love Dr. Fiore and staff. You could not find a more helpful, concerned and fun staff. We have been going to Dr. Fiore for several years and she is ver... Read More
We were just there today and what a treat! We love Dr. Fiore and staff. You could not find a more helpful, concerned and fun staff. We have been going to Dr. Fiore for several years and she is very knowledgable, warm and caring. Read Less
kimberly tibbits
9 Feb 2017
REPORT
The best Vet around! Everyone that works in the office is so amazing and helpful! My boys actually love to go to the vet!
Debra Lewandowski
9 Feb 2017
REPORT
The staff is professional, along with being warm and friendly. My fur babies love everyone here. I would recommend HCAH to anyone with pets.
Alexandra Silva
2 Feb 2017
REPORT
We have been taking our Doberman here now for a year and we love coming in! They are always very kind and friendly and I wouldn't trust her with anyone else. No better choice!
Sara Miller
1 Feb 2017
REPORT
The staff is very kind & the doctors are very knowledgeable. I trust them with all of my pets' needs & I especially appreciate that they have literally saved my dog's life in the past. Thank you for a... Read More
The staff is very kind & the doctors are very knowledgeable. I trust them with all of my pets' needs & I especially appreciate that they have literally saved my dog's life in the past. Thank you for all that you do for taking such good care of our fur-kids!Read Less
Greg M.
28 Jan 2017
REPORT
We love Dr. Fiore. As owners of 2 bassett hounds we get to see their awesome staff frequently and they are great!
Paul O.
28 Jan 2017
REPORT
Staff is professional and courteous. Sometimes it gets busy and you may have to wait but that is like any good veterinarians office. They put the animals first and give excellent care. They take their... Read More
Staff is professional and courteous. Sometimes it gets busy and you may have to wait but that is like any good veterinarians office. They put the animals first and give excellent care. They take their time and make sure that the animal is getting proper care. Read Less
Angela R.
24 Jan 2017
REPORT
Love this vet office. The staff is so warm, caring and fun! Dr. Holt takes the time to address my concerns without feeling rushed and you just know she really cares about your furbaby and... you. I hi... Read More
Love this vet office. The staff is so warm, caring and fun! Dr. Holt takes the time to address my concerns without feeling rushed and you just know she really cares about your furbaby and... you. I highly recommend! Read Less
Patty Barnes
19 Jan 2017
REPORT
I have been taking my 13 year old pug, Maxie to see Dr Holt for acupuncture treatments since spring 2016. The acupuncture has been of tremendous benefit for Maxie's spinal degenerative issues. Maxie l... Read More
I have been taking my 13 year old pug, Maxie to see Dr Holt for acupuncture treatments since spring 2016. The acupuncture has been of tremendous benefit for Maxie's spinal degenerative issues. Maxie loves the special attention & yummy treats she gets . The entire staff is friendly and professional. Totally recommend this vet clinic Read Less
Raymond Gay
19 Jan 2017
REPORT
Excellent service people are kind and very helpful. Been threw many other Vets in the North Port are,Venice and further and they are the greatest...
Cheryl McClure
19 Jan 2017
REPORT
This practice is awesome, and offers many options for care. Dr. Fiore is super compassionate and caring. Have had her treat our pet family for many years and have great trust in and respect for her kn... Read More
This practice is awesome, and offers many options for care. Dr. Fiore is super compassionate and caring. Have had her treat our pet family for many years and have great trust in and respect for her knowledge and advice. Her staff is fabulous, efficient, and well trained. Wouldn't consider going anywhere else. Read Less
Catherine V.
11 Jan 2017
REPORT
Incredible experience! The staff is all so welcoming, friendly and fun, and show love to all the animals! Dr. Holt is the Vet I have my 4 legged companion seeing, and she was absolutely amazing! Knowl... Read More
Incredible experience! The staff is all so welcoming, friendly and fun, and show love to all the animals! Dr. Holt is the Vet I have my 4 legged companion seeing, and she was absolutely amazing! Knowledgeable, understanding, I felt very comfortable with her caring for my dog. Read Less
Casey Russell-Graham
10 Jan 2017
REPORT
I've been taking my greyhound to Heron Creek Animal Hospital since September 2016 on the recommendation of another greyhound owner. This animal hospital/vets office has the BEST staff ever!!! Every ... Read More
I've been taking my greyhound to Heron Creek Animal Hospital since September 2016 on the recommendation of another greyhound owner. This animal hospital/vets office has the BEST staff ever!!! Every single person I have dealt with has gone out of their way to be helpful. They are thorough during exams and they go out of their way to follow up and make sure my furbaby is well taken care of. I am so thankful I was referred to them!!! Read Less
Pam Centers
20 Oct 2016
REPORT
Brought my German Shepherd, Chase, in several weeks ago. He had eaten a large portion of rug. He was blocked. If not for the skill and compassion of the staff at Heron Creek, I would have lost him! Le... Read More
Brought my German Shepherd, Chase, in several weeks ago. He had eaten a large portion of rug. He was blocked. If not for the skill and compassion of the staff at Heron Creek, I would have lost him! Let me add, he can be a real pain in the butt at times. The staff did a great job handling my 100 lb, growling, snarling, teddy bear! Thank you Heron Creek Animal Hospital!!! Read Less
Deana Holste
13 Oct 2016
REPORT
Just brought the third of our cat family in for and office visit. Excellent greeting by Deb, and of course Bert, prompt service getting vitals and history. Dr Fiore was patient, gentle, and honest a... Read More
Just brought the third of our cat family in for and office visit. Excellent greeting by Deb, and of course Bert, prompt service getting vitals and history. Dr Fiore was patient, gentle, and honest about the diagnosis and plan for treatment. We couldn't afford the tests at the time, but if we return within a 30-day window, no office visit fee is added. We really appreciate that! No pressure to act or spend exorbitant amounts of money, just a truthful list of options. What a great practice and staff! Read Less
Cynthia Jean Wolfard
12 Oct 2016
REPORT
I have to say this is the best place i was there one time for my dog she was very sick and they were the kindest people never once made me feel like a customer more like a friend and did everything th... Read More
I have to say this is the best place i was there one time for my dog she was very sick and they were the kindest people never once made me feel like a customer more like a friend and did everything they could and more Read Less
Sandra J Cook
27 Aug 2016
REPORT
Honestly, we feel our fur babies get better care than we do!! A wonderful group of veterinarians and staff. Couldn't be happier. Compassion and care are keystones of this practice. If you love ... Read More
Honestly, we feel our fur babies get better care than we do!! A wonderful group of veterinarians and staff. Couldn't be happier. Compassion and care are keystones of this practice. If you love your animals this is a great place to take them. Read Less
Mary G.
19 Jul 2016
REPORT
Great place to take your pets. I was recommended to Heron Creek Animal Hospital by my Pool Man Don J. Wow I am so glad I listened to him!!!! The facility, staff and Vets are all Top Shelf!!!!! I have ... Read More
Great place to take your pets. I was recommended to Heron Creek Animal Hospital by my Pool Man Don J. Wow I am so glad I listened to him!!!! The facility, staff and Vets are all Top Shelf!!!!! I have had to visit on several occasions with my 2 rescues (ShihTzu and Poodle mix). The staff is knowledgable, compassionate, and informative!!! Highly recommend Heron Creek Animal Hospital. Read Less
Laurie D.
12 Apr 2016
REPORT
Great place! The vets are fantastic with all of our animals. I've been a customer here for several years and couldn't be happier! Highly recommend! Fair prices, knowledgable, compassionate!
Jackie P.
16 Mar 2016
REPORT
I have been going to Heron Creek since 2008. I love this clinic. all the dogs LOVE going here! They do much appreciated follow ups after any of my fur babies have seen the great Drs. there. We are not... Read More
I have been going to Heron Creek since 2008. I love this clinic. all the dogs LOVE going here! They do much appreciated follow ups after any of my fur babies have seen the great Drs. there. We are not just a number here! They all treat my kids (boxers) just as I do...Like they ARE my KIDS. From being greeted by Laura when we walk in, to the boys Brandon and Octavio. DR. SMITH has done some amazing surgeries on Rock the wonder dog and thankfully she is still with me at almost 11 yrs old. I completely trust this staff at Heron Creek . I would and do tell everyone needing vet care this is the place to go! I have taken my foster boxers here also,although the boxer rescue will pay for a different clinic..I prefer HERON CREEK and gladly pay myself for my fosters care. Plenty of animal clinics in the north port area, I wanted the best for my kids...and found it at Heron Creek. Everyone there cares, you don't see that much at many other places...this is a very caring and compassionate clinic. Read Less
Tara M.
25 Feb 2016
REPORT
Over vaccinates puppies. very disappointing to put young pups at risk. need to wait until their immune system matures
Gayle M.
28 Apr 2015
REPORT
We recently moved here from PA and they were able to get our dog in to have follow up care from a precious surgery up home. Dr. Holt is a very caring Dr and took very good care of our dog after she t... Read More
We recently moved here from PA and they were able to get our dog in to have follow up care from a precious surgery up home. Dr. Holt is a very caring Dr and took very good care of our dog after she then developed an infection. We have since been there several times and we couldn't have found a more compassionate vet to go to. The staff is also wonderful!! Read Less
dogzoo2
1 Nov 2011
REPORT
Finally found a good vet! I've been in Florida for 3 years and finally found a vet that wants to do more than give shots. Dr. Smith checked over 8 lumps on my dog that had been there for years, and ... Read More
Finally found a good vet! I've been in Florida for 3 years and finally found a vet that wants to do more than give shots. Dr. Smith checked over 8 lumps on my dog that had been there for years, and found out one looked like cancer. She removed it before it spread. The reviews say they are pricey but when I think about the 3 years of bad advice, and cancer that could have been missed, I wouldn't go anywhere else. They are also cheaper than back home in New York. Read Less
bubbagump
25 Jul 2009
REPORT
I have never had a better visit at the vets office. I was given a sprite while I waited and the receptionist was great. The nurse was helpful and very compassianate with my cat. She made us feel welco... Read More
I have never had a better visit at the vets office. I was given a sprite while I waited and the receptionist was great. The nurse was helpful and very compassianate with my cat. She made us feel welcome. The doctor was funny and made sure he answered all my questions. If you are looking for a vet this is the place to go. I was able to get a whole year of coverage for my cat for only $500. That even included heartworm prevention...who knew cats needed that stuff. Read Less
Avoid this office!! Scammers!
Doctor Frankowski is rude, unhelpful and very unprofessional. They will tell you what you want to hear,all they care about is the money! Dr. Frankowski refused to call m... Read More
Avoid this office!! Scammers!
Doctor Frankowski is rude, unhelpful and very unprofessional. They will tell you what you want to hear,all they care about is the money! Dr. Frankowski refused to call me back when I requested a call from her several times! She gave me a fault pregnancy results for my dog, she charged me for ultrasound which I have never received! After I realized that my dog is not pregnant , I went to another doctor who has confirmed that in fact she was never pregnant! While trying to get ahold of dr.Frankowski she was ignoring all requests, and never sent an ultrasound because the "system is down "all the time . In fact its not that "system is down", its because she lied about pregnancy. This office is a scam ! I will report them everywhere where is possible!
They lied about pregnancy, they charged me for ultrasound that was probably never taken since they knew shes not pregnant, they are refusing to return my money,they are refusing to provide medical records to the new office, they have lied and lied every step of the way.
Please stay away from this office if you love ur pet and want to save ur money. Read Less
Marina M.
29 Jun 2019
REPORT
☆☆☆☆☆
REPORT
I'm new to the area and after my move, my poor now stressed out cat Zelda stopped eating. After trying all sorts of foods and realizing she was getting much too lethargic, I called Heron Creek Animal ... Read More
I'm new to the area and after my move, my poor now stressed out cat Zelda stopped eating. After trying all sorts of foods and realizing she was getting much too lethargic, I called Heron Creek Animal Hospital (they came recommended to me). I called on a Monday and luckily was able to get an appointment for the following day, Tuesday. The office itself is gorgeous and very state of the art, and the front desk gals and technicians were very nice. Dr. McKraken is really personable and took her time in examining Zelda and asking me questions. Bloodwork was done and within 20-25 minutes had results. Thankfully nothing serious was wrong with my Z, though she did get put on some medication for her appetite. Total with the exam, bloodwork, medications, and a spray for her toys/blankets to help calm her if shes feeling stressed (almost like lavender's calming effects but for cats), was about $375-ish. Expensive, but naturally, worth it for peace of mind and good honest help from a reputable veterinarian!What I most appreciated was the two follow up phone calls on Wednesday and Thursday checking on Zelda. It's nice to be shown that all the animals seen are cared about and not just another number. Read Less
Darleen E.
12 Feb 2019
REPORT
☆☆☆☆☆
REPORT
Very pricey. Can't afford over 300.00 for basicScam. Annual check with rabies vaccination and monthly nexcare flea preventive.
Susan R.
27 Aug 2018
REPORT
☆☆☆☆☆
REPORT
Back again for another check up! Avalon loves seeing her friends here!She is so comfortable here and tends to get excited when we come here. The waiting room is user friendly and provides room so pets... Read More
Back again for another check up! Avalon loves seeing her friends here!She is so comfortable here and tends to get excited when we come here. The waiting room is user friendly and provides room so pets are not closely confined with others. Great place! Read Less
claire a
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
As a ferret owner it, I found it difficult to find a hospital that would take care of mine. When I noticed my one had become swollen I worried and started calling the local vets to see if they took th... Read More
As a ferret owner it, I found it difficult to find a hospital that would take care of mine. When I noticed my one had become swollen I worried and started calling the local vets to see if they took them. Heron Creek was the first place I called and I was overjoyed to hear that they accepted ferrets. They managed to squeeze me in during an emergency, take a look at my poor boy and reassure me that everything would be okay. Dr. Fiore answered any questions & the staff was absolutely phenomenal. Thank you so much for everything!! Read Less
Kylee Reynolds
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I have been taking my cat Miko here for years now! Dr Norell is AMAZING! They can be a little pricey but they are the BEST vet place ever! They did an awesome job cleaning his teeth and cutting his na... Read More
I have been taking my cat Miko here for years now! Dr Norell is AMAZING! They can be a little pricey but they are the BEST vet place ever! They did an awesome job cleaning his teeth and cutting his nails! The staff is very nice and friendly! I wouldn't take him anywhere else! Read Less
Giselle Casella
31 May 2018
REPORT
☆☆☆☆☆
REPORT
Beautiful, new modern facility. Vet and staff were awesome!
Mekanix Man
16 May 2018
REPORT
☆☆☆☆☆
REPORT
First time in they made time to get me in with our new rescue puppy for his wellness check up. They were very helpful and knowledgeable they gave us a bag full of good stuff.Im happy we made the switc... Read More
First time in they made time to get me in with our new rescue puppy for his wellness check up. They were very helpful and knowledgeable they gave us a bag full of good stuff.Im happy we made the switch Read Less
T M.
16 May 2018
REPORT
☆☆☆☆☆
REPORT
Oh my gosh! They are batting 1000! We were so impressed with Dr. Anita Holt and her nurse Kayla. We were concerned about finding a veterinarian who had both traditional and holistic knowledge for o... Read More
Oh my gosh! They are batting 1000! We were so impressed with Dr. Anita Holt and her nurse Kayla. We were concerned about finding a veterinarian who had both traditional and holistic knowledge for our new pup. As soon as we let them know that we wanted to raise our pup as holistically as possible they let us know exactly what to do. We were thrilled that they do vaccine titers and have a great understanding about feeding pets a raw food diet. Dr. Holt is truly on the leading edge of pet care -- well ahead of the curve. If you want to raise a healthy pet in the Southwest Florida area then this is the veterinary practice to patronize. Special thanks to Kim at AnimaLuvrs in Punta Gorda for the awesome recommendation. Read Less
Patti Mills-Roy
4 Apr 2018
REPORT
☆☆☆☆☆
REPORT
We've been dealing with Heron Creek Animal Hospital since 2011 with 2 family dogs most of the time. They've always been very good and attentive with our pups. All of the Dr.'s are fantastic and have... Read More
We've been dealing with Heron Creek Animal Hospital since 2011 with 2 family dogs most of the time. They've always been very good and attentive with our pups. All of the Dr.'s are fantastic and have outstanding bedside manner with our dogs. The location is very convenient for us and the care has always been excellent! We highly recommend them!! Read Less
Valerie P.
3 Apr 2018
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☆☆☆☆☆
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The new facility here at the Heron Creek Animal Hospital is beautiful! Dr. Holt does a fabulous job with our little Maltese. We highly recommend this place.
Jana B.
3 Apr 2018
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☆☆☆☆☆
REPORT
Loved the staff and facility! They were patient with my cat that was skiddish and he ended up doing great and wasn't traumatized by the visit.
Jessi Pasternak
23 Feb 2018
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☆☆☆☆☆
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LOVE this vet office & staff!!! We drive all the way from Englewood so our dog, Sharky, can have the best💙 Dr.Smith is the best & finally resolved a very troublesome ear condition last year. Highly r... Read More
LOVE this vet office & staff!!! We drive all the way from Englewood so our dog, Sharky, can have the best💙 Dr.Smith is the best & finally resolved a very troublesome ear condition last year. Highly recommend this vet!!! Read Less
hollie allen
20 Feb 2018
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☆☆☆☆☆
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The staff is so amazing!!! Very caring and treat each dog like they are the only animal that matters. Would love to give 10 stars.
Gary P.
18 Jan 2018
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☆☆☆☆☆
REPORT
I am very pleased with my choice to change vets and to come to Heron Creek Animal Hospital. The entire staff is friendly and great with my American Bulldog-Lucy. They don't keep me waiting forever, ... Read More
I am very pleased with my choice to change vets and to come to Heron Creek Animal Hospital. The entire staff is friendly and great with my American Bulldog-Lucy. They don't keep me waiting forever, and solved a huge problem Lucy had with allergies in one visit. Highly recommend! Read Less
Noelle LaPonte
13 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Had taken my dog here in the past and when I called frantically a year later because my Dog was very sick, they told me there was a note in his chart that if he didn't have his rabies shot in the last... Read More
Had taken my dog here in the past and when I called frantically a year later because my Dog was very sick, they told me there was a note in his chart that if he didn't have his rabies shot in the last year the owners would refuse to see him. Luckily another local vet had no problems with me rushing him over and being wonderful with us. It was also much cleaner and the staff was way friendlier Read Less
Gini L.
28 Nov 2017
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☆☆☆☆☆
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My 2 greys and 2 cats have been coming here for 3 years. They're the best.
Jan ONeal
30 Oct 2017
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☆☆☆☆☆
REPORT
We've been with Dr. Fiore for 15 years and would never take our kitties anywhere else. She's the best: experienced, knowledgeable, gentle, and always provides several treatment options. Her staff, esp... Read More
We've been with Dr. Fiore for 15 years and would never take our kitties anywhere else. She's the best: experienced, knowledgeable, gentle, and always provides several treatment options. Her staff, especially Tracy and Christina, are also great with the cats and always available by phone for questions and concerns. Most highly recommended! Read Less
John H.
26 Jun 2017
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☆☆☆☆☆
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Our first visit was very favorable. Friendly staff and very knowledgeable vet were most appreciated. We will be using this facility from now on.
D Butcher
26 Apr 2017
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☆☆☆☆☆
REPORT
We recently moved to North Port from Ohio and have been looking for a good veterinarian for my cat and 3 dogs. So far I have had two of my dogs here for wellness checks. I love this vet office. The st... Read More
We recently moved to North Port from Ohio and have been looking for a good veterinarian for my cat and 3 dogs. So far I have had two of my dogs here for wellness checks. I love this vet office. The staff is friendly and caring - they really love the animals they care for. The vet techs and the Doctor handled my dogs gently and expertly. This will be where we get care for all our animals. Read Less
Pamela Kaplan
18 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Fiore and staff are fabulous, exceeding my expectations! I came to Heron Creek Animal Hospital because I wanted a more thorough investigation and analysis of Chenille's blood work values than he... Read More
Dr. Fiore and staff are fabulous, exceeding my expectations! I came to Heron Creek Animal Hospital because I wanted a more thorough investigation and analysis of Chenille's blood work values than her (then current, but now former) vet was willing or able to provide. I was blown away by Dr. Fiore! Not only did she come in extra early to see my baby, but did that with less than a days notice. Her exam was thorough including blood pressure (former vet never did that) as well as EKG (former vet never did that either) and initiating further testing based on Dr. Fiore's analysis of previous test results. I felt she was on target as well as on my wavelength in general ... thorough and proactive. I feel so relieved that my baby, Chenille, is in the very good care of Dr. Fiore and Heron Creek Animal Hospital.Read Less
Marianne McGlynn
27 Mar 2017
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☆☆☆☆☆
REPORT
This vet clinic is fine if your pet needs their shots or something non-life threatening. If you pet is very ill, go to a proper animal hospital. Our three year old toy poodle passed away there because... Read More
This vet clinic is fine if your pet needs their shots or something non-life threatening. If you pet is very ill, go to a proper animal hospital. Our three year old toy poodle passed away there because they were trying to treat him for something they weren't capable of treating him for. They should have transferred him to an emergency facility, but did not. When I dropped in to check on him unannounced, they would not let me see him - but told me how he had perked up and he will be ready to go to an overnight pet hospital later that afternoon. Within a half hour, they called me to say he had passed away. I believe what happened is that he had already died when they went to check his status when I popped in on my surprise visit - but they couldn't tell me at that point he had died because then it would have been obvious they weren't watching him closely enough. I knew in my heart he could have been saved and my dog was just one of many animals they had taken in and could charge a lot of money for. They managed to rack up a bill of over $800, and felt no shame in processing the credit card payment for three hours of incompetent management of my little dogs health. If it wasn't such a painful time and memory, we would have been takings steps to sue for damages and loss. We may still in the future. Read Less
Dee Happy
10 Mar 2017
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☆☆☆☆☆
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This practice is the best we have found in Florida! After trying several other places with a very ill cat and few answers, we brought our cat here. I'm very thankful we did! While the end result wa... Read More
This practice is the best we have found in Florida! After trying several other places with a very ill cat and few answers, we brought our cat here. I'm very thankful we did! While the end result was still just comfort care for our cat, the kindness, compassion, and gentle care provided by the entire staff made the loss much more bearable.
We have continued to return since (1+ year) with our other two cats, and continue to be cared for with the same enthusiasm, sincere concern, and great bedside manner by all three veterinary doctors here. We will always come here, and spread the word to all our pet-loving friends! Thanks! Read Less
Pamela Eschler
1 Mar 2017
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☆☆☆☆☆
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We had our first experience with Heron Creek animal hospital today. It was very positive. We enjoyed the staff and felt our cat, Sophie got very good care! Thank you!
Lorraine C.
28 Feb 2017
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☆☆☆☆☆
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Love this place. Staff are very professional and caring. I have been using them since I moved here. Dr. Holt is awesome!
Kimberly Lynne Tibbits
10 Feb 2017
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☆☆☆☆☆
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The absolute best group of techs and Doctor's that can trust your fur babies with! They go out of their way to make you feel like family, not just a client!
Terrence Deweerd
9 Feb 2017
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☆☆☆☆☆
REPORT
We were just there today and what a treat! We love Dr. Fiore and staff. You could not find a more helpful, concerned and fun staff. We have been going to Dr. Fiore for several years and she is ver... Read More
We were just there today and what a treat! We love Dr. Fiore and staff. You could not find a more helpful, concerned and fun staff. We have been going to Dr. Fiore for several years and she is very knowledgable, warm and caring. Read Less
kimberly tibbits
9 Feb 2017
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☆☆☆☆☆
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The best Vet around! Everyone that works in the office is so amazing and helpful! My boys actually love to go to the vet!
Debra Lewandowski
9 Feb 2017
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☆☆☆☆☆
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The staff is professional, along with being warm and friendly. My fur babies love everyone here. I would recommend HCAH to anyone with pets.
Alexandra Silva
2 Feb 2017
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☆☆☆☆☆
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We have been taking our Doberman here now for a year and we love coming in! They are always very kind and friendly and I wouldn't trust her with anyone else. No better choice!
Sara Miller
1 Feb 2017
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☆☆☆☆☆
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The staff is very kind & the doctors are very knowledgeable. I trust them with all of my pets' needs & I especially appreciate that they have literally saved my dog's life in the past. Thank you for a... Read More
The staff is very kind & the doctors are very knowledgeable. I trust them with all of my pets' needs & I especially appreciate that they have literally saved my dog's life in the past. Thank you for all that you do for taking such good care of our fur-kids!Read Less
Greg M.
28 Jan 2017
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☆☆☆☆☆
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We love Dr. Fiore. As owners of 2 bassett hounds we get to see their awesome staff frequently and they are great!
Paul O.
28 Jan 2017
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☆☆☆☆☆
REPORT
Staff is professional and courteous. Sometimes it gets busy and you may have to wait but that is like any good veterinarians office. They put the animals first and give excellent care. They take their... Read More
Staff is professional and courteous. Sometimes it gets busy and you may have to wait but that is like any good veterinarians office. They put the animals first and give excellent care. They take their time and make sure that the animal is getting proper care. Read Less
Angela R.
24 Jan 2017
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☆☆☆☆☆
REPORT
Love this vet office. The staff is so warm, caring and fun! Dr. Holt takes the time to address my concerns without feeling rushed and you just know she really cares about your furbaby and... you. I hi... Read More
Love this vet office. The staff is so warm, caring and fun! Dr. Holt takes the time to address my concerns without feeling rushed and you just know she really cares about your furbaby and... you. I highly recommend! Read Less
Patty Barnes
19 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I have been taking my 13 year old pug, Maxie to see Dr Holt for acupuncture treatments since spring 2016. The acupuncture has been of tremendous benefit for Maxie's spinal degenerative issues. Maxie l... Read More
I have been taking my 13 year old pug, Maxie to see Dr Holt for acupuncture treatments since spring 2016. The acupuncture has been of tremendous benefit for Maxie's spinal degenerative issues. Maxie loves the special attention & yummy treats she gets . The entire staff is friendly and professional. Totally recommend this vet clinic Read Less
Raymond Gay
19 Jan 2017
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☆☆☆☆☆
REPORT
Excellent service people are kind and very helpful. Been threw many other Vets in the North Port are,Venice and further and they are the greatest...
Cheryl McClure
19 Jan 2017
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☆☆☆☆☆
REPORT
This practice is awesome, and offers many options for care. Dr. Fiore is super compassionate and caring. Have had her treat our pet family for many years and have great trust in and respect for her kn... Read More
This practice is awesome, and offers many options for care. Dr. Fiore is super compassionate and caring. Have had her treat our pet family for many years and have great trust in and respect for her knowledge and advice. Her staff is fabulous, efficient, and well trained. Wouldn't consider going anywhere else. Read Less
Catherine V.
11 Jan 2017
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☆☆☆☆☆
REPORT
Incredible experience! The staff is all so welcoming, friendly and fun, and show love to all the animals! Dr. Holt is the Vet I have my 4 legged companion seeing, and she was absolutely amazing! Knowl... Read More
Incredible experience! The staff is all so welcoming, friendly and fun, and show love to all the animals! Dr. Holt is the Vet I have my 4 legged companion seeing, and she was absolutely amazing! Knowledgeable, understanding, I felt very comfortable with her caring for my dog. Read Less
Casey Russell-Graham
10 Jan 2017
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☆☆☆☆☆
REPORT
I've been taking my greyhound to Heron Creek Animal Hospital since September 2016 on the recommendation of another greyhound owner. This animal hospital/vets office has the BEST staff ever!!! Every ... Read More
I've been taking my greyhound to Heron Creek Animal Hospital since September 2016 on the recommendation of another greyhound owner. This animal hospital/vets office has the BEST staff ever!!! Every single person I have dealt with has gone out of their way to be helpful. They are thorough during exams and they go out of their way to follow up and make sure my furbaby is well taken care of. I am so thankful I was referred to them!!! Read Less
Pam Centers
20 Oct 2016
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☆☆☆☆☆
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Brought my German Shepherd, Chase, in several weeks ago. He had eaten a large portion of rug. He was blocked. If not for the skill and compassion of the staff at Heron Creek, I would have lost him! Le... Read More
Brought my German Shepherd, Chase, in several weeks ago. He had eaten a large portion of rug. He was blocked. If not for the skill and compassion of the staff at Heron Creek, I would have lost him! Let me add, he can be a real pain in the butt at times. The staff did a great job handling my 100 lb, growling, snarling, teddy bear! Thank you Heron Creek Animal Hospital!!! Read Less
Deana Holste
13 Oct 2016
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☆☆☆☆☆
REPORT
Just brought the third of our cat family in for and office visit. Excellent greeting by Deb, and of course Bert, prompt service getting vitals and history. Dr Fiore was patient, gentle, and honest a... Read More
Just brought the third of our cat family in for and office visit. Excellent greeting by Deb, and of course Bert, prompt service getting vitals and history. Dr Fiore was patient, gentle, and honest about the diagnosis and plan for treatment. We couldn't afford the tests at the time, but if we return within a 30-day window, no office visit fee is added. We really appreciate that! No pressure to act or spend exorbitant amounts of money, just a truthful list of options. What a great practice and staff! Read Less
Cynthia Jean Wolfard
12 Oct 2016
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☆☆☆☆☆
REPORT
I have to say this is the best place i was there one time for my dog she was very sick and they were the kindest people never once made me feel like a customer more like a friend and did everything th... Read More
I have to say this is the best place i was there one time for my dog she was very sick and they were the kindest people never once made me feel like a customer more like a friend and did everything they could and more Read Less
Sandra J Cook
27 Aug 2016
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☆☆☆☆☆
REPORT
Honestly, we feel our fur babies get better care than we do!! A wonderful group of veterinarians and staff. Couldn't be happier. Compassion and care are keystones of this practice. If you love ... Read More
Honestly, we feel our fur babies get better care than we do!! A wonderful group of veterinarians and staff. Couldn't be happier. Compassion and care are keystones of this practice. If you love your animals this is a great place to take them. Read Less
Mary G.
19 Jul 2016
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☆☆☆☆☆
REPORT
Great place to take your pets. I was recommended to Heron Creek Animal Hospital by my Pool Man Don J. Wow I am so glad I listened to him!!!! The facility, staff and Vets are all Top Shelf!!!!! I have ... Read More
Great place to take your pets. I was recommended to Heron Creek Animal Hospital by my Pool Man Don J. Wow I am so glad I listened to him!!!! The facility, staff and Vets are all Top Shelf!!!!! I have had to visit on several occasions with my 2 rescues (ShihTzu and Poodle mix). The staff is knowledgable, compassionate, and informative!!! Highly recommend Heron Creek Animal Hospital. Read Less
Laurie D.
12 Apr 2016
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☆☆☆☆☆
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Great place! The vets are fantastic with all of our animals. I've been a customer here for several years and couldn't be happier! Highly recommend! Fair prices, knowledgable, compassionate!
Jackie P.
16 Mar 2016
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☆☆☆☆☆
REPORT
I have been going to Heron Creek since 2008. I love this clinic. all the dogs LOVE going here! They do much appreciated follow ups after any of my fur babies have seen the great Drs. there. We are not... Read More
I have been going to Heron Creek since 2008. I love this clinic. all the dogs LOVE going here! They do much appreciated follow ups after any of my fur babies have seen the great Drs. there. We are not just a number here! They all treat my kids (boxers) just as I do...Like they ARE my KIDS. From being greeted by Laura when we walk in, to the boys Brandon and Octavio. DR. SMITH has done some amazing surgeries on Rock the wonder dog and thankfully she is still with me at almost 11 yrs old. I completely trust this staff at Heron Creek . I would and do tell everyone needing vet care this is the place to go! I have taken my foster boxers here also,although the boxer rescue will pay for a different clinic..I prefer HERON CREEK and gladly pay myself for my fosters care. Plenty of animal clinics in the north port area, I wanted the best for my kids...and found it at Heron Creek. Everyone there cares, you don't see that much at many other places...this is a very caring and compassionate clinic. Read Less
Tara M.
25 Feb 2016
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☆☆☆☆☆
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Over vaccinates puppies. very disappointing to put young pups at risk. need to wait until their immune system matures
Gayle M.
28 Apr 2015
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☆☆☆☆☆
REPORT
We recently moved here from PA and they were able to get our dog in to have follow up care from a precious surgery up home. Dr. Holt is a very caring Dr and took very good care of our dog after she t... Read More
We recently moved here from PA and they were able to get our dog in to have follow up care from a precious surgery up home. Dr. Holt is a very caring Dr and took very good care of our dog after she then developed an infection. We have since been there several times and we couldn't have found a more compassionate vet to go to. The staff is also wonderful!! Read Less
dogzoo2
1 Nov 2011
REPORT
☆☆☆☆☆
REPORT
Finally found a good vet! I've been in Florida for 3 years and finally found a vet that wants to do more than give shots. Dr. Smith checked over 8 lumps on my dog that had been there for years, and ... Read More
Finally found a good vet! I've been in Florida for 3 years and finally found a vet that wants to do more than give shots. Dr. Smith checked over 8 lumps on my dog that had been there for years, and found out one looked like cancer. She removed it before it spread. The reviews say they are pricey but when I think about the 3 years of bad advice, and cancer that could have been missed, I wouldn't go anywhere else. They are also cheaper than back home in New York. Read Less
bubbagump
25 Jul 2009
REPORT
☆☆☆☆☆
REPORT
I have never had a better visit at the vets office. I was given a sprite while I waited and the receptionist was great. The nurse was helpful and very compassianate with my cat. She made us feel welco... Read More
I have never had a better visit at the vets office. I was given a sprite while I waited and the receptionist was great. The nurse was helpful and very compassianate with my cat. She made us feel welcome. The doctor was funny and made sure he answered all my questions. If you are looking for a vet this is the place to go. I was able to get a whole year of coverage for my cat for only $500. That even included heartworm prevention...who knew cats needed that stuff. Read Less