I’ve generally enjoyed the staff, they are very nice. BUT, in Feb. 2018 the wrong prescription was issued to my pet, which I gave him for a period of time. The prescription was meant for dogs BTW, not... Read More
I’ve generally enjoyed the staff, they are very nice. BUT, in Feb. 2018 the wrong prescription was issued to my pet, which I gave him for a period of time. The prescription was meant for dogs BTW, not cats- I have a cat. The only reason this was caught was because I was having trouble making him eat it, and he was throwing up after eating it. I called the office and discussed the problem and the pill. Soon after I got a call and I was told they accidentally gave me the wrong medication so I had to bring him in for a checkup. The checkup was free, however, if the vet, rather than the office manager, filled or at least reviewed what was dispensed, this never would’ve happened. Good thing I called. Needless to say, we’ve switched vets as of the day of this posting. This is essentially like a human going to their pharmacy, getting the wrong script, getting ill, and finding out this all was a result of the employee who runs the photo department filling it without consulting the pharmacist. This, unfortunately, was a sad but 100% preventable situation. Read Less