Dr Phillips Animal Hospital

Well some people do it for love, some do it for money. By my rating you know what is my opinion about this place! Brought my pet with a hurt paw 15 min before they close. Guess what, take your pet somewhere else, we close in 15 min. They didn't even take a look at her paw, ignoring her pain and our agony. As you can see it's more important to go home on time, than taking care of the poor animal.if this is the kind of people you would trust your pet to, go ahead! I truly believe the first thing that makes a good vet is love and care. This one couldn't care less! Read Less

My chihuahua had a swollen paw and I brought him here and they treated him so nicely. Doctor and assistant were great at explaining a treatment plan. When they showed me the first plan they had made for him I couldn't afford it, but the doctor personally customized it for me for what was most important and other options to cut down pricing . I really appreciated that aspect! Read Less

I have some mixed reviews for this vet. I'm glad my dog is ok, but I feel played for money. My doggy was not feeling well. I took her to the animal hospital on Sunday. They gave me a sales sheet without even looking at the dog offering a 450.00 dollar plan. I declined it. Then they offered me a series of test for 300.00 dollars. I declined everything except a fecal. The dogs fecal came back negative but she had issues with her bowels and stomach. They gave me some antibiotics and I went home. I paid 140 for the visit and the fecal exam. The next day my dog was vomiting and lethargic. Possibly from the meds. I took her back. I paid the difference and signed up with the plan. The plan offers a complete exam and blood work. Then at the end of the visit I paid for 2 more exams that were not apart of the plan because they said it could be her pancreas. Basically, I spent about 700 dollars in two days. At the end of all this. All of the test were negative. The dog is in good health. They offered an X-ray that cost 300 dollars and I could pay for additional testing to find out the issue. I declined. I still don't know what was wrong with the dog. She stayed the night at the animal hospital. They gave her meds and special dog food. A few days later she was fine again. Personally, I think they could have relieved my mind that my dog was fine instead of selling a package plan. I know one thing for sure. I'm going to make sure I take advantage of everything on this plan for the next year. Read Less

I recommend bringing your fur babies here as they are treated professionally and provided with great care. The facility is in immaculate condition, very clean and the staff are extremely friendly. Dr. Qasim is someone you can trust to give your pets the  best treatment. Read Less

Great service! The staff explained everything to us in detail while we waited for the vetenarian. The place is extremely clean and they even have their own 'insurance' plan that makes it more affordable to ensure good health for your pets! Read Less

There aren't enough reviews on here to have an understanding of what to expect. I can only speak from my expirience and not what anyone else may find. I had a cat that was in extremely bad shape. she was not eating, she had infections and i had very little money. i had less than $200 and was quoted above that. They worked vigerously to try and find a way to reduce cost, but not compromise on the treatment plan. My cat couldnt meow or open her eyes. she was dieing and now she is not. They showed me they cared about a lot about the animals. Read Less

The office staff is friendly but I give the DR a one star rating. Because a family member signed an estimate, they wouldn’t reduce the bill. It was over $800 for a dog to be put to sleep. And it included tests that were ran. I personally spoke to the dr and requested a reduction and was basically told sorry, the estimate was signed. Really??? In NY I paid $300 and it included tests as well as 2 overnight stays. Read Less

If I could give this Vet a lower star I would. We took our kitten in and he basically told us we would have to pay thousands of dollars to keep her alive and if we didn't she would be dead in a week.. After paying hundreds of dollars to get this answer from him we decided to get a second opinion and the second Vet was shocked that they did not offer a more affordable and equally effective treatment! Our baby girl has improved so much and has been alive for a month now when he gave her a week! Do not go to this place they are only about the money and not the animals well being! I can promise you that Read Less

Called to schedule daycare for my dog, the girl on the phone was VERY rude. I asked if I could send them my dog's records so they could tell me if he was missing anything that they required me to have, her answer was that they will check my dog once I dropped him and if he was missing anything, they'll go ahead and do it (which I didn't want to) I went ahead and explain her again that I want it to get it done before with my Vet of choice. Her answer was "that's not how we do it here"In no place they'll do anything to your dog without your consent, I don't think is the policy of the vet- just a misinform employee. Unfortunately, an employee can make an impression that affects a business. Thankfully I called back and spoke with a girl name Paula, she was very nice and polite and explained me that they are a bit more strict than a regular daycare because they are a hospital but that they wouldn't do anything to my dog without my consent. I just don't feel comfortable dropping my dog because not all employees are in the same page Read Less

I have never been so angry at a vet in my life. I drove an hour and a half for a 4pm appointment because my cat woke up with what turned out to be a fever of 104 and I was extremely concerned. I arrived at 4pm sharp, yet I was kept waiting in the lobby for 25 minutes. I have a cat, and while they may love their cats that wander around the vet clinic, my cat didn't love the environment of loose cats and dogs that were just a little bit too interested in him. The very least they could have done was put us in a room so my cat wouldn't get so agitated. After 25 minutes of sitting in the lobby, we were finally taken to a room, where we waited another 15 minutes for the vet to come in... my cat was wound up and on edge. He's a year old, he's an adventure cat, he thinks he's a dog, I take him on hikes, he has a cat-pack that he loves, we've gone tent-camping, and he freaking plays fetch. My cat is great. I bring him into the vet on a harness and leash, because he's fantastic. However, being in the stressful environment of the lobby (and I'm sure that having a fever of 104 didn't help at all either), definitely put him more on edge than he's ever been before, and that's saying a lot, because my cat's been in a LOT of different environments. When the vet eventually comes in, he asks me to put Casper up on the table. I thought this was strange, because usually this is when a vet would be attempting to get to know my cat... leaning down... saying hello.... maybe even, you know, petting him.... The vet acted like he didn't even want to touch my cat. I put my cat up on the table, and he was ok for a minute, but then he got really agitated. The vet was still not doing anything, and he even had the nerve to say "Well what do you want me to do, get bit?" And treated my cat like an aggressive beast, with no compassion and no desire to solve whatever was the matter with him. He said the only way he would examine my cat was if he was sedated, then he came back five minute later and said just kidding, we close in two hours and that would take too long (which isn't even true, but at this point I didn't want him examining my cat, so it was fine). The one nice thing he did do was help me wrap Casper up in a blanket to get him out of the clinic into the car, because my cat was so agitated he wouldn't walk and if I had tried to pick him up with my bare hands he would have scratched the heck out of me. He referred us to an emergency clinic, and he said he would call ahead to let them know we were on our way, but he must have done some real bad-mouthing about me and my cat, because when I got to the clinic they acted like he was a vicious attack-cat, which he isn't... Casper was totally fine at the next vet because the environment was totally fine. THIS VET IS NOT CAT FRIENDLY. I ADVISE LOOKING FOR A CAT-VET ELSEWHERE. Maybe for one who will even touch your cat... Read Less

We adopted an adorable Yorkshire terrier this year, and he came home with a really bad cold. He was sneezing and coughing, a crazy cough that sounded like a seal barking. We took him to the vet clinic and they gave him such good care and were so friendly and sweet. I am really thankful that we found the right place to care for our baby doggie. Read Less

The staff at Dr. Phillips Vet Clinic were so nice to our Harper. You can tell that they love pets and enjoy working there.Our dog use to be skittish when we would go to our old Vet. Now he wags his tail going and coming.  I really like Dr. Qasim's personal touch and his bedside manner.  We never feel rushed and he has always taken the time to explain things for us as Harper is on special medication due to an operation a few years ago.If you are looking for a professional veterinarian wtih a great staff, this is a good place for you.  Prices have been in line with any others that we have used over the years. Read Less

Dr. Qasim and his team are incredible with my cats and with me. They have a great location in Dr. Phillips as well as one in Windermere so convenient for anyone in the Disney or Universal areas. They are always friendly and sensitive to your needs as a pet parent as well as the needs of your animal. Their health plans are reasonable and help me be financially responsible for the care of my cats. They also have extended hours which puts me at ease in case of emergencies. Read Less

My dog ate ibuprofen and gum by mistake and DR. Qasim was able to save his life. Highly recommend. DR. Qasim and staff you guys are the best on what you do. Thanks again, my wife, Poncho and myself would be always grateful with you! Read Less

What a great practice! My dog Was hit by a car and they saw me quickly and took excellent care of her. Vet even gave me his cell number to call if she worsened. Received a call over the weekend just to check on her. You can tell Dr Qasim truly loves animals! Staff was wonderful, also. The hours are awesome - till 11pm at night which is great for working families. This is where we will take our dogs from now on! Read Less

My dog Rocko had stopped eating and had labored breathing. He was diagnosed with cancer it had metastasized to his whole body unfortunately we had to euthanize him. The doctor and the staff were incredible and extremely compassionate. I love this hospital and his affiliated hospital in Windermere. Highly recommend anyone going to see this doctor for their pets health. The prices are reasonable and his service is excellent. I have work in the veterinary field the 25 years and am now retired. This doctor isn't all about the money it's all about your beloved pets health and well-being and that's what a good veterinarian should be. Read Less

I am very impressed with the service in this place. They took really good care of my dog! Staff and vet are very nice and professional. Place is clean and organized. I will definitely recommend to friends. Read Less

May 1, I had to call and bring my cat, Chardonnay in about 15 minutes before you closed. I want to thank you for assisting me in this hard time, I had to put my cat to sleep. You are not my normal vet but were open on Sunday and I didn't want to bring him to and ER VET. Thank you for giving me time to say goodbye to him when you were closing on a Sunday and stayed open until I was ready to leave. Read Less

Our dog was suddenly throwing up after having a runny nose and sneezing. We brought him in at 10:30pm and the staff was very eager to help him get better! We really appreciated that they were willing to help so late and to fix his illness. Dr Qasim also gave us his cell number to call or text if we ever needed anything. Amazing! Read Less

Dr. Qasim is the most devoted veterinarian I have ever known. His commitment to his patients is only exemplified by his "too good to be true" office hours and that he actually provides his personal cell phone number for added peace of mind. Our dog Abbey went into kidney failure just after the New Year. Abbey was only 7 1/2, so her sudden illness was devastating for our family in many ways. Dr. Qasim and his staff made those long days of treatment bearable with their kindness and genuine concern for our girl. I'm sad to say that Abbey did not recover, but I am so thankful to the team at Dr. Phillips Animal Hospital for everything they did for our family. I will never take my pets anywhere else. Read Less

The staff is amazing. The hours they are open are amazing. My dog had to have surgery and I was not concerned at all. I used their boarding services, this was the first time I have boarded my dog and they took great care of her. I called daily to check and they were always friendly about it. When I went to pick her up I heard a couple of the techs in the back room say how sad they were my dog was leaving. I've never felt more comfortable with my dog at any other veterinarian office. Thanks for all you do!! Read Less