I don't typically leave reviews as it's just time consuming. But, after the experience I just had today with this office and the vet that assisted me, I am compelled to give my up most praise. We had ... Read More
I don't typically leave reviews as it's just time consuming. But, after the experience I just had today with this office and the vet that assisted me, I am compelled to give my up most praise. We had a very pregnant cat show up at our door almost a week ago. Being the animal lover our family is, we decided to bring her inside and care for her. Couldn't leave her out all alone. Within 48 hours, she had made a bed inside our bathroom pantry and began delivering her kittens. She was a rockstar!!! We've taken in many, many cats over the years and I've helped many mommas give birth and she was by far one of the strongest momma cats I've ever seen. She ended up giving birth to three kittens. They all seemed very well. Today, after a long day at my surgeons office we came home to find one kitten very lethargic, cold, and being neglected by the momma cat. I immediately called this office to see which formula to use to bottle feed the kitten. The kitten wasn't doing well at all so while I went to the store to buy the bottles, milk, and a heating pad I made an appointment to bring momma kitty and the three kittens to be seen tomorrow. The lady I spoke on the phone with was absolutely amazing. She was knowlegable and answered all of my questions. Telling me to not hesitate to call back if I needed to. When I arrived back home, my husband informed me the kitten was getting worse. After mixing the milk and trying to bottle feed the kitten, as well as holding her on a heating pad, The kitten was getting worse by the minute. So, I called the clinic back to see if I could bring the kitten in right away. Without hesitation, even though they were near closing time, they said of course I could. So, we loaded up and drove there. I was greeted with kindness and taken to a room where I spoke with the vet who informed me that the odds of the kitten surviving were very low. The kittens heart was weak, breathing was shallow, and the kitten wasn't moving at all. She told me I could take the kitten home and try the bottle and heating pad, they could try some assistance overnight, or we could put the kitten to sleep. After realizing that taking hee home would mean she would pass away in such a cruel way, and even with medical assistance she wouldn't make it, we made the difficult decision to put the kitten to sleep. The vet was so compassionate and understanding. Giving me time to spend with the kitten and allowing me to go outside and inform my husband and children what was happening. She allowed me to stay with the kitten as she put her under and handed me tissues when I needed them. She stayed until the kitten passed then allowed me time to grieve and regain my composure before going back out to my kids. I still have the appointment to get the momma cat and two other kittens checked out and because they made sure to inform me of their free first visit coupon they have online, The visit will be free. This will be our vet from now on. I am more than thankful for the way the entire staff treated me throughout this. They went above and beyond for us. I would recommend them to any and everyone. Read Less