Sand Lake Animal Clinic
Orlando, Florida
General Info
Throughout Orlando and Florida, Sand Lake Animal Clinic collaborates with families to develop evolving veterinary routines that balance current pet needs with future health goals. The creation of appointments relies on understanding through observation of pet behavior combined with household routines and weekly family observations. During initial visits healthcare providers conduct comprehensive physical examinations that assess dental health gait patterns joint mobility eye conditions body hydration levels and nervous system responses. The proprietors have the ability to communicate newly developed behavioral patterns including alterations in food intake, sleeping patterns, and their pets' acceptance of physical interaction. These patterns help define care pacing without forcing decisions too soon. Sand Lake Animal Clinic delivers preventive care alongside diagnostic panels while monitoring weight and offering surgical consults together with senior wellness services and chronic condition coaching. The design of plans adapts to the family’s living conditions—be it a city apartment facing new noise challenges or a household with pets at various life stages. Pet owners gain confidence through transition strategies that guide them as their pet’s care shifts from preventive measures to monitoring and from temporary solutions to long-term stability. The explanation of each step uses simple language while progress gets measured through behavior consistency alongside home care ease and next visit readiness. Instead of burdening families with numerous tasks, the team implements a spaced approach incorporating built-in flexibility and optional check-ins. Sand Lake Animal Clinic delivers veterinary services to Orlando families and all Floridians that align with pets' natural life cycles through responsive, structured care built on shared advancement.
Services
Surgery
Reviews
Chris K.
28 May 2019
REPORT
We have used this clinic for 3 years with our 3 dogs and cat. Things have definitely changed and they have lost our business. We have spent thousands of dollars a year and when we needed help with our...
We have used this clinic for 3 years with our 3 dogs and cat. Things have definitely changed and they have lost our business. We have spent thousands of dollars a year and when we needed help with our 2 dogs and boarding, they left us high and dry. We asked to bring them in and get checked out to see why they developed a cough. This has happened before from when they ate a bug. They refused to see them. We were upfront and honest with calling before we boarded the dogs and they told us to go somewhere else or have someone else watch them. We explained there was no one else who could watch them and we would lose thousands on our paid vacation. Our pets have been going to this vet's office for years and if they were sick, it would be preferable to have our vet treat them vs another location. They said it wasn't their problem. Lost ours and all our friends business we have ever recommended to your company.*Update: they are claiming that our dogs had a contagious sickness. They did not see our dogs at all and this is a great example of how they do not care about your pets or your business. I get that they have been busy but a great example of being too busy to care.
Milo P.
9 May 2019
REPORT
I have within the past six (6) years taken both my champion Scottish Fold and Royal Standard Poodle to the Sand Lake Clinic. Both have since crossed the Rainbow Bridge but only after living longer tha...
I have within the past six (6) years taken both my champion Scottish Fold and Royal Standard Poodle to the Sand Lake Clinic. Both have since crossed the Rainbow Bridge but only after living longer than expected lives. Any and every time they where brought in to the Sand Lake Clinic they received exemplary treatment. Once while in the Pacific North West a situation arose. Because of the concern and commutative skills of the Sand Lake Animal Clinic everything worked out. A bad situation was averted. Now with a new to us intact male canine. We feel totally assured of the safety and compassion of all involved with Sand Lake Animal Clinic. It is a pleasure to see him treated so well.
Audrey F.
11 Mar 2019
REPORT
It has taken me a very long time to decide to write this review. Since it is a long review..just in case some don't finish reading...we highly recommend you DON'T board your pet here or at least read...
It has taken me a very long time to decide to write this review. Since it is a long review..just in case some don't finish reading...we highly recommend you DON'T board your pet here or at least read this prior to making your final decision.We were new to Orlando and found this clinic nearby to bring our older, small dog for various treatment and boarding. The treatments, seemed fairly good. No major complaints. However, we boarded her for less than a week last summer with tragic results. In retrospect, I would say one should not board an older animal. HOWEVER, our pet just had a very good blood test result and was energetic and we felt that these were positive and good signs. I left special instructions and called to check up on her. Our return flight was delayed and I called and they told me she was doing very well and it was ok to pick her up the next morning...not to worry. Right before I was to pick her up the following morning, a vet from the office called and said the dog was falling down and could not stand and he implied that maybe this was a common thing for her??? This was not a common thing (ever, actually!) and in fact, the dog had been showing much energy a week or so before boarding. He asked to run some tests and I told him that was fine and I would pick her up in an hour. After an hour, he called again and asked for a little more time. When we picked her up, she was near death and we were completely shocked and confused. I was told the evening before (around 5 p.m.) when I had called that she was doing "great." They gave us an antibiotic and an anti inflammatory and said she had an infection. When we got home, we were in utter shock at how severely sick she was. We broke the pills up, mixed them with water, and fed them to her using an eye dropper. She died a few hours later. When we went back to the clinic a day or two later, we were told she was originally brought in with a fever. (We didn't know this). They took her temp. after we brought her in . We were also told a spot of blood by her mouth was reported to a vet at the clinic (during her stay), by we think a worker there. The vet tried to examine her mouth, but she growled, may have snapped at the doctor, and didn't wish to be examined. We are assuming she had pain. The vet abandoned the exam because of the dog's demeanor. This is what we were told. When we came in after she died, the vet was very anxious that we would have an autopsy performed on our pet. He kept on saying that if we chose to do this, we would not get her ashes. What he didn't know is that she probably had already been cremated that morning. We brought her body elsewhere. I feel that a veterinary clinic should make note when an incoming boarding pet has a fever and other signs of infection and care for the dog accordingly like with an antibiotic. Our dog never had a fighting chance and likely died of infection. Additionally, I should of been phoned regarding the blood and the abandoned medical exam. I can't comment on the general medical care at this clinic. It might be fine. However, I would not suggest boarding a pet here. For us, it was a horrid experience.
Maria S.
29 Jan 2019
REPORT
Not nice!I moved here a few months ago and wanted to get established with a vet for my dogs. The office is a few miles away so I thought it would be perfect. Nope.Quite the attitude from the front off...
Not nice!I moved here a few months ago and wanted to get established with a vet for my dogs. The office is a few miles away so I thought it would be perfect. Nope.Quite the attitude from the front office staff. Not in the least friendly.It must be contagious because the vet was so condescending I almost wanted to ask if I had "stooopid" written across my forehead. If this is how they treat people, I can only imagine how they treat animals.I thought it was just me, but after reading some reviews here I can see it's not. I am trying out a new one with rave reviews tomorrow. Many of the reviews for the new vet talk about his kindness and fair prices. Maybe this arrogant overpriced snobby place will take note!
John G.
26 Jan 2019
REPORT
I cannot express my gratitude enough to the entire staff. My dog of 14 years was not well and had given the signals that he was nearing the end. While we had never been to the clinic before, I had r...
I cannot express my gratitude enough to the entire staff. My dog of 14 years was not well and had given the signals that he was nearing the end. While we had never been to the clinic before, I had read the reviews here on Yelp and decided to give them a call.I explained the situation, and even on the phone the compassion and professionalism were shining through. My poor little guy couldn't even walk anymore and as I carried him toward the door, a tech rushed to open it for us. We were brought into a room right away and given everything we needed.While this was a difficult day for our family, everyone did everything they could to make us comfortable.While waiting in the lobby, I noticed the care and personal relationships everyone had with the various families. It was very clear that this isn't just a job or an animal clinic. This is a passion for everyone that works there.At some point, we will have another furry addition to our family, and when we do this will be our vet. Thank you for what you do!
William T.
21 Dec 2018
REPORT
We took our 5-year-old dog here because he was having trouble with his hip joint. At this stage, he was somewhat lame, but could still walk. The technician took him away from the examination room and ...
We took our 5-year-old dog here because he was having trouble with his hip joint. At this stage, he was somewhat lame, but could still walk. The technician took him away from the examination room and a couple of minutes later we heard a blood-curdling scream. When they brought him back, they were carrying him because he could no longer walk. To make a long story short, we had to pay $3,000 for surgery on that joint and the dog was never the same again, never being able to walk more than a couple of blocks comfortably. He subsequently became obese and died of cancer at age 10.What happened that day? Did our dog's joint happen to give out just at the time they had him in their possession, out of sight of his owners? Certainly possible. Or was there some rough handling involved, resulting from carelessness and the fast pace of this busy clinic? Or, if there was rough handling, was there an intent of generating revenue from a now-crippled animal? This is a hideous thought, but one I can't quite put out of my mind.Several years later, against my better judgment, a family member took another dog here. She had a lump in her chest that could be felt through the skin. They were supposed to remove the lump and perform a biopsy. Somehow that didn't get done and she was no longer able to eat solid food afterwards, choking and gagging horribly whenever she tried. Apparently, she had cancer and it just happened to get worse at the time she visited this clinic. But then again... Well, your guess is as good as mine.Another point to note: Lots of luxury cars in the parking lot. I don't know about you, but it seems to me veterinary medicine should be a profession to make a living from, not to get rich from.I have to say in all fairness that some of the vets seem to be nothing but compassionate toward the animals they treat, but our overall experience at this clinic, needless to say, was far from good.A final note: The first dog mentioned had been neutered at the age of six months. Contrary to what almost every veterinarian will tell you, neutering and spaying are not entirely benign procedures. One well-known consequence is an increased incidence of orthopedic problems due to ligaments made weaker by the absence of the natural hormones. In addition to a slippery tile floor, our dog's neutering must have been a contributing factor to his condition.
Mike
7 Jul 2018
REPORT
Terrific, caring, doctors and staff. Only issue is pricing which is high. If you have the money to pay their fees, you won't find better care for your pet.
Holly B.
22 Jun 2018
REPORT
We just moved to the area, and a neighbor recommended this clinic. Very impressed with the friendly staff. The doctor was super thorough with the exam, and even though he discovered the problem quickl...
We just moved to the area, and a neighbor recommended this clinic. Very impressed with the friendly staff. The doctor was super thorough with the exam, and even though he discovered the problem quickly, he completed the exam to make sure nothing else was a contributing factor. Checkout was efficient. I didn't feel like I was being sold anything unnecessary while I was there. Happy to have found a clinic with small town values!
Kymberly Meduho
4 May 2018
REPORT
My dog has been sick for a few days and we saw both Dr. Rivera (our usual doctor) and DR. Nash within two days. Both of these Amazing doctors are so good with my fur baby along with all of the Vet Te...
My dog has been sick for a few days and we saw both Dr. Rivera (our usual doctor) and DR. Nash within two days. Both of these Amazing doctors are so good with my fur baby along with all of the Vet Techs. My dog hasnt been able to eat any solid foods on his own since Monday (4/30) and today I had happy tears as he walked up to eat his food by himself! Thanks you, Dr. Rivera & Dr. Nash for helping my baby and doing your best to ease my worried dog mom mind. He still has a ways to go before he's back to his happy healthy self but this was the start I was so desperately needing to see.
Patti Schaeffer
29 Apr 2018
REPORT
The best! Love all the vets and my dogs actually enjoy the experience.
Alison B.
12 Apr 2018
REPORT
Lovely and kind doctors, efficient and helpful office staff. We started coming here several years ago after our vet's office unceremoniously and have been very happy ever since.At this point my dog h...
Lovely and kind doctors, efficient and helpful office staff. We started coming here several years ago after our vet's office unceremoniously and have been very happy ever since.At this point my dog has seen all of the doctors in the clinic and each one is caring, thoughtful, and helpful. We've mostly come for routine exams and vaccines and the occasional temporary ouchie (stomach bug, skin irritation, etc) and have always received great care. I also appreciate that the office is great about making same/next day appointments when the issue is time sensitive. We all want the best for our pets and having a great vet is so important -- I'm grateful to SLAC for keeping my pup healthy!
Alex E.
8 Apr 2018
REPORT
On our way to a vacation in Disney World, my girlfriend and I were involved in a car accident with our Bernese mountain dog and golden retriever in the car. We decided to take our babies by to make su...
On our way to a vacation in Disney World, my girlfriend and I were involved in a car accident with our Bernese mountain dog and golden retriever in the car. We decided to take our babies by to make sure they were ok and the closest vet to the parks was this one. We were pretty apprehensive because our dogs are our entire world and we're very specific about their care. We had nothing short of an amazing experience from the time we walked in to the time we left. One of the most fantastic vet staffs we've ever worked with. I wish we lived in Orlando so this could be our main vet!
Sophie Lamacache
7 Apr 2018
REPORT
We have took both our dogs here over the years. We have gone to them for emergencies and for general checkups. Staff is extremely friendly and take your animals care seriously!
Lynne Kaser
19 Jan 2018
REPORT
Getting ready to board my dog for the second time here. They are friendly and not too expensive. I'm pleased so far.
Laura W.
14 Dec 2017
REPORT
Love the doctors and staff at SLAC. I've been taking pets there since we moved to Orlando over 25 years ago. I wish they could take me and my family members as patients. They listen and they care. T...
Love the doctors and staff at SLAC. I've been taking pets there since we moved to Orlando over 25 years ago. I wish they could take me and my family members as patients. They listen and they care. They are skilled clinicians and diagnosticians. They are eager to explain and accommodate our needs and our pets' needs. Thanks you for your skills and service, SLAC!
Diane K.
1 Dec 2017
REPORT
Unfortunately I took my pet to this clinic at the recommendation of a neighbor and was devastated at the mistreatment of my dog. I booked an appointment for him to have his teeth cleaned, a show cut, ...
Unfortunately I took my pet to this clinic at the recommendation of a neighbor and was devastated at the mistreatment of my dog. I booked an appointment for him to have his teeth cleaned, a show cut, and immunization. I was told when I dropped him off to call after noon to check the status. I called at the appropriate time and was told on the phone "Dr. Spurgeon has nothing to say to you". I was not given an update and told to pick the dog up before they closed. When I went to pick him up, I normally pay after I speak with the vet. This time they said I had to pay first if I wanted my dog. I paid at the counter was taken back to speak with the vet who told me he popped out two of the dog's teeth during cleaning and "I won't charge you for that". I was very upset when I was reunited with my dog who now has two missing front teeth. He has had his teeth cleaned before wtihout incident with a different vet and the precleaning Xrays show all teeth with long well seated roots in the gums with no decay. I took him to a canine dental specialist to see if they could make replacement teeth. The canine dental vet told me the Xrays were substandard and they should be taken with the dog intubated and anesthetized. The Xrays missed the back molars and there was no tube in the dog which makes me believe he was not handled with care. I DO NOT ADVISE TAKING YOUR LOVED PET TO THIS CLINIC. My dog had no loose teeth when I dropped him off and no coexisting conditions. NO to SAND LAKE ANIMAL CLINIC. I deeply regret taking my pet there. NO. NO. NO.
LC B
7 Oct 2017
REPORT
This place is absolutely amazing, and the best vet I think we have ever been to. I wish I could give 10 stars . While visiting Disney our miniature Dachshund starting having excruciating pain. W...
This place is absolutely amazing, and the best vet I think we have ever been to. I wish I could give 10 stars . While visiting Disney our miniature Dachshund starting having excruciating pain. We took him to Sand Lake at 8 AM on a Saturday . They had him examined and diagnosed by 8:45. I was shocked at the low fee. Dr. Rivera was very thorough, and explained his back issue to us . We are thinking of driving two hours from Jacksonville and making them our permanent vet.
Nabil K.
22 Sep 2017
REPORT
We live in south Florida, and evacuated to escape hurricane Irma. On our way to Atlanta, Georgia, we decided to stay overnight in Orlando, and placed our American Eskimo dog, Speedy at this animal cli...
We live in south Florida, and evacuated to escape hurricane Irma. On our way to Atlanta, Georgia, we decided to stay overnight in Orlando, and placed our American Eskimo dog, Speedy at this animal clinic. Speedy was recovering from diarrhea and was still taking his medication, so we were concerned that the stress of boarding might make him relapse. The staff at this pet care center were wonderful. They took their time and documented his medication and food schedule carefully. We picked up Speedy the next day, and they seemed to have taken extra steps to ensure his stay would be comfortable.I highly recommend this pet care center.
Nuria Garcia
22 Aug 2017
REPORT
Great experience! We just moved to the area a few weeks ago. I had to take my dog in this morning without an appointment because I noticed a patch of her skin was irritated and likely infected. I a...
Great experience! We just moved to the area a few weeks ago. I had to take my dog in this morning without an appointment because I noticed a patch of her skin was irritated and likely infected. I arrived when it first opened and there were already quite a few pets waiting. I prepared to wait a while since I was a walk in and they were clearly busy. I was very pleasantly surprised when I was checked in and called to see the vet within 15 minutes. The vet was very thorough in his examination and his explanation of what my dog had. I was out the door within 30 minutes of arriving without an appointment. The staff was extremely friendly and efficient. They are also very reasonably priced. This will definitely become our new vet.
Linda M.
16 Aug 2017
REPORT
What a fantastic clinic. Each time I bring my sweet pups in I am greeted with a smile. Dr Nash and his staff are professional, polite and lovingly care for my dogs. Sometimes I have to bring in both d...
What a fantastic clinic. Each time I bring my sweet pups in I am greeted with a smile. Dr Nash and his staff are professional, polite and lovingly care for my dogs. Sometimes I have to bring in both dogs at once and the staff always helps me get out to my car. They even worked me in to a same day appointment because it was more convenient to me. I highly recommend this clinic and trust them completely.
leslie acosta
2 Aug 2017
REPORT
Dr.Nash & his staff are absolutely FANTASTIC people. They went above and beyond to care for my Teddy who had a broken bone. They are the best! I would recommend them without hesitation. They took thei...
Dr.Nash & his staff are absolutely FANTASTIC people. They went above and beyond to care for my Teddy who had a broken bone. They are the best! I would recommend them without hesitation. They took their time to explain everything & make sure we were comfortable with everything. Excellent experience during awful circumstances! They are the best!
Bruce L.
2 Jul 2017
REPORT
I'm very disappointed in how this animal clinic seems to have been going down hill. I've been coming here Since I moved here 17 years ago and it just seems like every time you go in there's outrageou...
I'm very disappointed in how this animal clinic seems to have been going down hill. I've been coming here Since I moved here 17 years ago and it just seems like every time you go in there's outrageous fees being charged. And the doctors tell you on thing and then the front desk tells you another. I wouldn't recommend this place to anyone. Definitely taking my pets elsewhere!!!
Cathy Sue E.
19 Jun 2017
REPORT
We have been coming to Sand Lake Animal Clinic since we moved to Orlando in 1994.The care provided for our pets over the years with Dr Spurgeon has been compassionate and thorough.At first, our cats a...
We have been coming to Sand Lake Animal Clinic since we moved to Orlando in 1994.The care provided for our pets over the years with Dr Spurgeon has been compassionate and thorough.At first, our cats and dogs were treated mostly for annual check ups, shots and occasional boarding, but as years progressed and our pets aged, Dr Spurgeon was there for our 4-legged family members, treating them through illness and end of life issues.Pets are different family members. They need us for their care and choosing the perfect doctor when they become ill. Dr Spurgeon has been the perfect doctor to treat our furry friends. He helped us understand the illness of our Labrador mix dog 'Casey' and provided successful treatment to improve her life and longevity, and when it was time for Casey to go to doggie heaven, Dr Spurgeon was caring and compassion ate, explaining the facts gently to us so we could come to acceptance and let our loving dog go from this life. Surprisingly, we received a sympathy card signed by the entire staff. The whole office had also come to know Casey and every visit or boarding, the staff seemed to love Casey, too.When my Elvis kitty was diagnosed with a rare thyroid cancer during her annual check up, both Dr Spurgeon and Dr Nash explained the illness to me and the options for treatment and compassionate care for Elvis. I loved that cat more than any other cat we've had in our family. Both doctors knew this was a tough diagnoses to tell a 'cat mom,' so they did this with great care and walked us through Elvis' end of life process. Again, such compassion for our kitty and us as pet parents.Now, there's Nacho kitty! Everyone loves Nacho. It would be impossible not to smile when people see this cat. Dr Spurgeon has been caring for Nacho since the day I picked her out at the animal shelter. Nacho and Casey, even though a cat and a dog, were like a sisters. Once Casey went to doggie heaven, Nacho went into some sort of depression and did some 'emotional eating,' managing to go from about 14 pounds to 29 pounds! Dr Spurgeon put Nacho on a prescription diet food and Nacho has lost about 9 pounds now and well on her way to a healthier weight.Dexter is our son's cat and he is also being kept healthy with Dr Spurgeon. The cat has been with us for many, many years as my son's career has him moving from city to city. Dexter really seems to enjoy being boarded at Sand Lake Clinic when we go on vacation!Dr Spurgeon and the entire staff at Sand Lake Animal Clinic are just wonderful. It's also kind of amazing to see the staff and team are pretty much the same people we have come to know over the decades! A few may have retired, but the entire office seems to have stayed intact and working as a team providing the best care for animals.We love you Sand Lake Animal Clinic!XOXO from Nacho & Dexter
Elan M.
29 May 2017
REPORT
Catlyn is the number one best when I leave the state I always ask her to take care of my baby pup and she always comes through she gives me pictures of her and my pup and I couldn't be any happier tha...
Catlyn is the number one best when I leave the state I always ask her to take care of my baby pup and she always comes through she gives me pictures of her and my pup and I couldn't be any happier thank you Catlyn you're the best
Pamela Surrency
29 Apr 2017
REPORT
Considerate, Efficient, and Professional! My 10-year old fur-baby, Isabella, and I had a great experience from the moment we walked in the door. We were greeted immediately, and our appointment began ...
Considerate, Efficient, and Professional! My 10-year old fur-baby, Isabella, and I had a great experience from the moment we walked in the door. We were greeted immediately, and our appointment began on time. We had her annual wellness exam, including blood work, shots, physical exam, etcetera, and were finished within 20 minutes! Everything ran like a well-oiled machine, and the entire staff was courteous and considerate to both Isabella and me. If you're looking for a veterinarian's office whose entire team is knowledgeable, professional, and respectful of your time and feelings, then you've found it! :)
Shannon D.
26 Apr 2017
REPORT
We have used Dr. Nash and his team for nine years, through a senior cat, a senior dog, and now two new rescue dogs. Always caring and thoughtful about what is best for our pets. They do sometimes ha...
We have used Dr. Nash and his team for nine years, through a senior cat, a senior dog, and now two new rescue dogs. Always caring and thoughtful about what is best for our pets. They do sometimes have a bit of a wait (rarely more than 20 minutes), but once you are with the techs and doctors, you are not rushed and they take the time to talk with you and make sure you know options. It is worth a wait to know that each family is being cared for. Great peace of mind knowing our "kiddos" are well cared for!
Rachel M.
11 Apr 2017
REPORT
The staff here is exquisite! Everyone is very friendly. I was able to get an appointment just a couple of days after I called. My dog is quite the squirmer, but the team was so friendly and patient wh...
The staff here is exquisite! Everyone is very friendly. I was able to get an appointment just a couple of days after I called. My dog is quite the squirmer, but the team was so friendly and patient when dealing with him. Dr. Rivera was great! I would recommend this place to anyone with animals!
Juliane Murphy Brumbaugh
2 Apr 2017
REPORT
Great vet - always able to get an appointment quickly. When my dog was bitten by another dog, Dr. Spurgeon was compassionate, thoroughly and knowledgeable. I recommend this veterinarian clinic to ever...
Great vet - always able to get an appointment quickly. When my dog was bitten by another dog, Dr. Spurgeon was compassionate, thoroughly and knowledgeable. I recommend this veterinarian clinic to everyone I know!
Joyce Gagnon
28 Mar 2017
REPORT
THE best in pet care anywhere. Patient, loving; they give good information. End of story.
Matthew P
13 Feb 2017
REPORT
Dr Nash is definitely one of a kind Veterinarian. We're from New Jersey on vacation with our dog and had to see a vet for his skin condition that could not be resolved for 6 weeks. Dr Nash did some te...
Dr Nash is definitely one of a kind Veterinarian. We're from New Jersey on vacation with our dog and had to see a vet for his skin condition that could not be resolved for 6 weeks. Dr Nash did some testing and through the process of elimination, prescribed the appropriate treatment for our dog. He took the time to explain in detail what his focus was and we are thrilled with the results. Thank you Dr Nash and his incredible staff at Sandy Lake Animal Clinic.
Stephania G.
9 Feb 2017
REPORT
I took my 3 month old puppy after it had been diagnosed with a pretty serious virus at the animal shelter (where I adopted him). I was desperate to find a place that would actually tell me 'yes, we ca...
I took my 3 month old puppy after it had been diagnosed with a pretty serious virus at the animal shelter (where I adopted him). I was desperate to find a place that would actually tell me 'yes, we can take him', since all the other clinics I had contacted said they would not. They were all extremely caring and accommodating to my last minute needs. Looveee this place! The staff is the sweetest and the vets amazing.
Laura Roberts
6 Feb 2017
REPORT
Dr Nash and his staff took fantastic care of DJ's broken leg. Thank you so much!
Shayna Rosen
7 Jan 2017
REPORT
My family has been going here for 20 years and have never been disappointed with quality of care, staff or prices. I bring my 5 dogs and many foster dogs here and wouldn't choose anywhere else. I love...
My family has been going here for 20 years and have never been disappointed with quality of care, staff or prices. I bring my 5 dogs and many foster dogs here and wouldn't choose anywhere else. I love that they give back by helping local rescues! The only thing that would make SLAC better would be being open more hours!
Lisa Mills
17 Oct 2016
REPORT
We were very blessed to find Sand Lake Animal Clinic when our wonderful Golden Retriever, Oliver, started bleeding internally. Dr. Nash and his staff were very attentive to Oliver's needs and did eve...
We were very blessed to find Sand Lake Animal Clinic when our wonderful Golden Retriever, Oliver, started bleeding internally. Dr. Nash and his staff were very attentive to Oliver's needs and did everything they could to help him. Oliver was able to enjoy more of all of his favorite things and we were able to enjoy him for a awhile longer because of Dr. Nash and his determination and skill. Sadly, our Oliver did pass from terminal cancer, but we are so grateful for the extra time we had and the quality care he received from Sand Lake Animal Clinic.
Joyce B.
12 Sep 2016
REPORT
I can't say enough positive things about the veterinarians and staff at Sand Lake Animal Clinic! I have been a client for nearly 20 years (and 5 dogs). Today was a reminder that I sometimes take for g...
I can't say enough positive things about the veterinarians and staff at Sand Lake Animal Clinic! I have been a client for nearly 20 years (and 5 dogs). Today was a reminder that I sometimes take for granted how much they care. My older Frenchie has a congenital spinal deformity causing progressively weak hind legs. Dr. Rodrigo Rivera has been following her for quite a while, and let me know there was a "doggie wheelchair" in the back that she could try when the time came. Today, he spent nearly an hour fitting her and making adjustments until it fit just right. Drs. Spurgeon, Nash, and Rivera, along with many of the techs and office staff, witnessed her maiden voyage and seemed almost as happy as I was when she ran down the hall!
Fernanda B.
16 Aug 2016
REPORT
Well, Very disappointed. Read reviews and faced there to get a health certificate. The surprise was that I had to pay $92.00 for a health certificate.... Not sure if it really worth the trip......
Robert L.
11 Jul 2016
REPORT
Extremely satisfied.Dr Dealyne Smith answered our questions very professionally and with a great amount of concern for our dog's well being.She is our only vet now.Thank you very much Dr Smith. ...
Extremely satisfied.Dr Dealyne Smith answered our questions very professionally and with a great amount of concern for our dog's well being.She is our only vet now.Thank you very much Dr Smith. Sincerely Robert and Pam Livingston
Audrey P.
12 Jun 2016
REPORT
This will be our new clinic from now on. I brought my dog here a few weeks ago (for an emergency Saturday visit) and we received great care. The clinic is clean, has ample seating and everyone from th...
This will be our new clinic from now on. I brought my dog here a few weeks ago (for an emergency Saturday visit) and we received great care. The clinic is clean, has ample seating and everyone from the front desk to doctors were caring and professional. We even received a thank you card in the mail. Baxter is back to 100%, by the way.
Tyler Ank
11 May 2016
REPORT
I have so many things to say about this vet.
Years ago when my sister first moved here and I was visiting she had a very sick puppy. I found this vet online and took her to her appointment. They were ...
I have so many things to say about this vet.
Years ago when my sister first moved here and I was visiting she had a very sick puppy. I found this vet online and took her to her appointment. They were so welcoming and made sure Ellie received the proper treatment she needed. Honestly, Ellie would have died if it wasn't for this vet.
A couple months ago, my sisters dog was really sick and was having bloody stools. I called Sand Lake and they told us to bring him right in,no hesitations.The treatment they gave him made him better in literally a day.
Just today, unfortunately my one dog attacked my younger dog. I called Sand Lake in tears and they told me to bring her ASAP. I could not have asked for a more understanding, calm vet who stapled my dog's wounds and provided the medications she needed.
I highly recommend this vet to anyone. Their staff is so welcoming, the veterinarians are very knowledgeable as well as compassionate and I am so thankful for everything they have done for our animals.
Best in Orlando!
Lindsay M.
24 Mar 2016
REPORT
Last minute we needed a place to board my 80lb lab. Thankfully they had availability that same night. The price is very fair and they were very accommodating. The clinic is right outside of Disney ...
Last minute we needed a place to board my 80lb lab. Thankfully they had availability that same night. The price is very fair and they were very accommodating. The clinic is right outside of Disney and is cheaper than the Disney boarding facility. I highly recommend it!
Nicole B.
4 Mar 2016
REPORT
This is a wonderful clinic! I have a VERY DIFFICULT dog. He would thrash and bark and scratch and even pee on anyone who tried to examine him. An extreme phobia I'm told. None of the vets or vet techs...
This is a wonderful clinic! I have a VERY DIFFICULT dog. He would thrash and bark and scratch and even pee on anyone who tried to examine him. An extreme phobia I'm told. None of the vets or vet techs would give up on him though. They have worked with me to make sure they can help my dog. The clinic is very clean and everyone is very friendly. It doesn't matter who you see, all of the vets are amazing. The prices are very fair. On multiple occasions they have squeezed me in for a last minute appointment. They all have an inspiring passion for caring for animals. It's obvious in everything they do!
Robin Gurnicz
6 Feb 2016
REPORT
My parents and I took our 9 year old Lab Lexie to this vet yesterday (2/5/16) for shots and a heartworm test. We saw Dr. Kaylan Stone (who recently graduated from vet school last year). She told us th...
My parents and I took our 9 year old Lab Lexie to this vet yesterday (2/5/16) for shots and a heartworm test. We saw Dr. Kaylan Stone (who recently graduated from vet school last year). She told us that our dog had a double ear infection & a skin infection, which we don't believe. Our dog hasn't been shaking her head or scratching her ears, which she does when their infected and she has allergies, not a skin infection (we've been told this by other vets)! One thing we had her look at was a lump on our dogs under side. While looking her over she found 2 other lumps on her hind side. She didn't like the way the lumps looked so she aspirated the lumps and came back with stage 3 Mast Cell Tumor cancer. She repeatedly told us our dog had 2 months to live, which was very upsetting to hammer it in the way she did, when it might not be true.It was like she was playing God. No sympathy or compassion, only "I'm sorry guys" over and over. To top it off they're very expensive. This vet ran up a bill of almost $400!!!!! Not cool!!!!!!!! It seemed like she did everything she could to rip us off and rip us off she did!
I would not recommend or go to this vet office again. Stay far far away from this clinic!!!!! If I could give them 0 stars I would!
Biz S.
17 Jan 2016
REPORT
I came home from a vacation a few weeks ago to find my Maine Coon cat limping terribly. The very next morning I called Sand Lake Animal Clinic, and they were able to get me in that afternoon. The fron...
I came home from a vacation a few weeks ago to find my Maine Coon cat limping terribly. The very next morning I called Sand Lake Animal Clinic, and they were able to get me in that afternoon. The front desk staff usually seem a bit impatient, but the vet assistants and the vets themselves are exceptional. My cat has always been nervous about going to the vets office, and the vets assistants always take their time with him, making sure that he is comfortable and calm before ever trying to move him around. My cat ended up having to have surgery on his hind leg, though he is only one years old. Prior to surgery, Dr. Nash explained every part of it in great detail, and was patient with me when I asked too many questions and when I was worrying. He personally called me right before the surgery, and right after, to ease my worries.I am very thankful to have found this veterinary clinic, and will continue going to them despite the 30-40 minute drive--they are worth every minute.
The Honest Reviewer
6 Jan 2016
REPORT
I have been going to this animal clinic for a long time and I absolutely love it. We've been with Dr. Spurgeon for awhile now and we completely trust him. He's incredibly nice and answers all of our q...
I have been going to this animal clinic for a long time and I absolutely love it. We've been with Dr. Spurgeon for awhile now and we completely trust him. He's incredibly nice and answers all of our questions in great detail. I wish every doctor was like him, the world would be a much better place. Thank you for your service Dr. Spurgeon! We will always go to you.
Katherine Kelley
8 Aug 2015
REPORT
I LOVE this vet office. All of the staff is amazing. I drive 40 minutes just to bring my dog here.
Olaf Becker
3 Jul 2015
REPORT
Exceeds expectation. They did the extra mile for my animals. I highly can recommend them for everyone even 50miles away it's worth the trip.
Brad L.
17 Dec 2014
REPORT
We moved to Florida from San Diego with our beloved 20 year old cat, we knew she wouldn't have long. Based on the Yelp reviews that Sand Lake had received, we made the decision to have her treated th...
We moved to Florida from San Diego with our beloved 20 year old cat, we knew she wouldn't have long. Based on the Yelp reviews that Sand Lake had received, we made the decision to have her treated there. The doctors and staff were extremely knowledgeable & compassionate, rates were reasonable, location is excellent for Windermere or Dr. Phillips residents. They were also able to see us at short notice which I greatly appreciated! My brother is a Dr. of Veterinarian Medicine, the toughest part of his job is dealing honestly with clients that adore their animals yet also not allowing them to harbor "false hopes" in dire situations. These doctors were just the same and helped us through with our sweet girl until the very end!
Janice C.
12 Dec 2014
REPORT
If I could give more than 5 stars I would. I love Dr. Nash, Dr. Spurgeon and staff. Dan is great :) Our Jazzy is nervous around men in general for some reason and she loves him to pieces. The drs a...
If I could give more than 5 stars I would. I love Dr. Nash, Dr. Spurgeon and staff. Dan is great :) Our Jazzy is nervous around men in general for some reason and she loves him to pieces. The drs and staff truly care about animals and give them top notch medical care.
Kathryn W.
18 Jul 2014
REPORT
Came in on a super last minute appointment, because they were the only ones with openings nearby. I picked up a stray the day before and wanted to get her checked out. They were able to fit her in rig...
Came in on a super last minute appointment, because they were the only ones with openings nearby. I picked up a stray the day before and wanted to get her checked out. They were able to fit her in right away. When I got there there was almost no wait at all before we were seen. The vet answered all my questions throughly and they even sent be home with a whole bag of samples for my new kitten. Only reason it's less than 5 stars is the cost. I know the SPCA Clinic is cheaper but I avoid it there because they seem so busy and disorganized. As a student, $180 was a bit rough on my wallet for a first checkup.
Rebecca M.
6 Oct 2013
REPORT
Such a great vet! We take my Sisters dog pooka, moms dog zippy and my dogs Koko and Beau and my guinea pig Chilli and grizzly Bear here. A while ago we had a scar with Beau and we had to take him to t...
Such a great vet! We take my Sisters dog pooka, moms dog zippy and my dogs Koko and Beau and my guinea pig Chilli and grizzly Bear here. A while ago we had a scar with Beau and we had to take him to the emergency Vet but I called Sand Lake Animal Clinic in the morning and they saw me that day to take a second look at him.I was so relived that everything was ok and the Vets there are the nicest people you will ever meet! they really truly care for ear animal.Also a great tip is that they know a lot about other animals as well. For example my little guinea pig Chilli Bear hurt his leg and I didn't know where to take him. I called and went in same day and met with a vet tec who also has two boy piggy's! she gave me so much great information on how to care better for my piggy's as they got older.
forabettertomorrow
30 Jun 2013
REPORT
Turnover in staff has left them with some inexperienced vets. There is a boarding area attached and run by the facility. We have had a couple of problems at both. For the price you can find cheaper no...
Turnover in staff has left them with some inexperienced vets. There is a boarding area attached and run by the facility. We have had a couple of problems at both. For the price you can find cheaper not far away. I do not trust this staff as I did the previous doctors that were the best. Now we have had three misdiagnoses and one was very serious. Not happy with them any longer. Personalities are friendly as most are. Good luck.
Scott D.
19 Jun 2013
REPORT
We've been using this vet for almost a year. Great service. Recently we had to have one of our chinchillas put down due to a tumor. My wife took it pretty hard. The vet was very kind and reassuring. H...
We've been using this vet for almost a year. Great service. Recently we had to have one of our chinchillas put down due to a tumor. My wife took it pretty hard. The vet was very kind and reassuring. He told us just to walk out and not stop by the front desk that they would send us a bill. Soon, we received a condolence card in the mail signed by the entire staff. I would recommend this vet to anyone due to their professionalism and compassion.
susan.p.colwell
4 Mar 2013
REPORT
I called and was able to get an appointment within 30 minutes. They were friendly, professional and took their time helping my cat and comforting me. I would absolutely go back again, the prices wer...
I called and was able to get an appointment within 30 minutes. They were friendly, professional and took their time helping my cat and comforting me. I would absolutely go back again, the prices were fair and I was in and out very quickly with the medications I needed to make my cat fell better.
miloman
23 Feb 2012
REPORT
In a response; to the very negative review, I read concerning a dog not being treated. Sand Lake Animal Clinic is closed each and every Sunday; The woman spoke to a Kennel, dog walker.. If I were to ...
In a response; to the very negative review, I read concerning a dog not being treated. Sand Lake Animal Clinic is closed each and every Sunday; The woman spoke to a Kennel, dog walker.. If I were to encounter an emergency, with my pet, on a Sunday. Being a Dr. yourself; I would have went straight to the Veterinary Emergency Clinic; located in Orlando. This seems to be a poor judgement on the owners part.
jessicastock
22 Feb 2012
REPORT
This place is horrible. My dog was having a seizure on a Sunday. He is 1 and only 4 pounds. I ran out of the house without my phone in a panic. I went this vet were we had been before. The vet tech...
This place is horrible. My dog was having a seizure on a Sunday. He is 1 and only 4 pounds. I ran out of the house without my phone in a panic. I went this vet were we had been before. The vet tech was outside walking a boarded dog. I explained to him the situation. He stated that the female vet was inside and he would see if she would see my dog. While he was checking - I looked at my limp dog's gums and they were grey. He came back out and told me the vet refused to see my dog since it was Sunday. In shock, i pleaded with him to please give me sugar or anything would help bring my dog back. He stated they did not have anything. I work in the medical field and find it appalling that a doctor would refuse care of a patient in urgent need of medical atttention. This vet's license should be taken away.
rickster_k
31 Aug 2011
REPORT
Definitely beyond our expectations! We took our lab in for an insect bite on his paw. They took him in with very little notice. The tech came out and got acquainted with Kato before he went back to...
Definitely beyond our expectations! We took our lab in for an insect bite on his paw. They took him in with very little notice. The tech came out and got acquainted with Kato before he went back to the exam room. It really settled him down. The vet was very responsive to questions and truly enjoy working with animals. This was the best experience we've had in 45 years of dog ownership. We would recommend them to anyone.
Allan F.
21 Feb 2011
REPORT
I don't think I could ask for more from a vet! Nice location with a nice traffic light for easy left turn exiting. Friendly and well experienced staff. The nurses and doctors all treat your pet with r...
I don't think I could ask for more from a vet! Nice location with a nice traffic light for easy left turn exiting. Friendly and well experienced staff. The nurses and doctors all treat your pet with respect and owners with compassionate understanding. We have a guinea pig, and Dr. Todd Spurgeon knew how to approach the situation. I was afraid of being in a minority with a "pocket pet," Dr. Spurgeon was familiar. Not just for cats and dogs, but we saw plenty there!
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Business Hours
Monday
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08:00AM-17:30PM
Tuesday
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08:00AM-17:30PM
Wednesday
Wed
08:00AM-17:30PM
Thursday
Thu
08:00AM-17:30PM
Friday
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Sand Lake Animal Clinic
Orlando, Florida
General Info
Throughout Orlando and Florida, Sand Lake Animal Clinic collaborates with families to develop evolving veterinary routines that balance current pet needs with future health goals. The creation of appointments relies on understanding through observation of pet behavior combined with household routines and weekly family observations. During initial visits healthcare providers conduct comprehensive physical examinations that assess dental health gait patterns joint mobility eye conditions body hydration levels and nervous system responses. The proprietors have the ability to communicate newly developed behavioral patterns including alterations in food intake, sleeping patterns, and their pets' acceptance of physical interaction. These patterns help define care pacing without forcing decisions too soon. Sand Lake Animal Clinic delivers preventive care alongside diagnostic panels while monitoring weight and offering surgical consults together with senior wellness services and chronic condition coaching. The design of plans adapts to the family’s living conditions—be it a city apartment facing new noise challenges or a household with pets at various life stages. Pet owners gain confidence through transition strategies that guide them as their pet’s care shifts from preventive measures to monitoring and from temporary solutions to long-term stability. The explanation of each step uses simple language while progress gets measured through behavior consistency alongside home care ease and next visit readiness. Instead of burdening families with numerous tasks, the team implements a spaced approach incorporating built-in flexibility and optional check-ins. Sand Lake Animal Clinic delivers veterinary services to Orlando families and all Floridians that align with pets' natural life cycles through responsive, structured care built on shared advancement.
Business Hours
Monday
08:00AM-17:30PM
Tuesday
08:00AM-17:30PM
Wednesday
08:00AM-17:30PM
Thursday
08:00AM-17:30PM
Friday
08:00AM-17:30PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
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Services
Surgery
Reviews
Chris K.
28 May 2019
We have used this clinic for 3 years with our 3 dogs and cat. Things have definitely changed and they have lost our business. We have spent thousands of dollars a year and when we needed help with our...
We have used this clinic for 3 years with our 3 dogs and cat. Things have definitely changed and they have lost our business. We have spent thousands of dollars a year and when we needed help with our 2 dogs and boarding, they left us high and dry. We asked to bring them in and get checked out to see why they developed a cough. This has happened before from when they ate a bug. They refused to see them. We were upfront and honest with calling before we boarded the dogs and they told us to go somewhere else or have someone else watch them. We explained there was no one else who could watch them and we would lose thousands on our paid vacation. Our pets have been going to this vet's office for years and if they were sick, it would be preferable to have our vet treat them vs another location. They said it wasn't their problem. Lost ours and all our friends business we have ever recommended to your company.*Update: they are claiming that our dogs had a contagious sickness. They did not see our dogs at all and this is a great example of how they do not care about your pets or your business. I get that they have been busy but a great example of being too busy to care.
Milo P.
9 May 2019
I have within the past six (6) years taken both my champion Scottish Fold and Royal Standard Poodle to the Sand Lake Clinic. Both have since crossed the Rainbow Bridge but only after living longer tha...
I have within the past six (6) years taken both my champion Scottish Fold and Royal Standard Poodle to the Sand Lake Clinic. Both have since crossed the Rainbow Bridge but only after living longer than expected lives. Any and every time they where brought in to the Sand Lake Clinic they received exemplary treatment. Once while in the Pacific North West a situation arose. Because of the concern and commutative skills of the Sand Lake Animal Clinic everything worked out. A bad situation was averted. Now with a new to us intact male canine. We feel totally assured of the safety and compassion of all involved with Sand Lake Animal Clinic. It is a pleasure to see him treated so well.
Audrey F.
11 Mar 2019
It has taken me a very long time to decide to write this review. Since it is a long review..just in case some don't finish reading...we highly recommend you DON'T board your pet here or at least read...
It has taken me a very long time to decide to write this review. Since it is a long review..just in case some don't finish reading...we highly recommend you DON'T board your pet here or at least read this prior to making your final decision.We were new to Orlando and found this clinic nearby to bring our older, small dog for various treatment and boarding. The treatments, seemed fairly good. No major complaints. However, we boarded her for less than a week last summer with tragic results. In retrospect, I would say one should not board an older animal. HOWEVER, our pet just had a very good blood test result and was energetic and we felt that these were positive and good signs. I left special instructions and called to check up on her. Our return flight was delayed and I called and they told me she was doing very well and it was ok to pick her up the next morning...not to worry. Right before I was to pick her up the following morning, a vet from the office called and said the dog was falling down and could not stand and he implied that maybe this was a common thing for her??? This was not a common thing (ever, actually!) and in fact, the dog had been showing much energy a week or so before boarding. He asked to run some tests and I told him that was fine and I would pick her up in an hour. After an hour, he called again and asked for a little more time. When we picked her up, she was near death and we were completely shocked and confused. I was told the evening before (around 5 p.m.) when I had called that she was doing "great." They gave us an antibiotic and an anti inflammatory and said she had an infection. When we got home, we were in utter shock at how severely sick she was. We broke the pills up, mixed them with water, and fed them to her using an eye dropper. She died a few hours later. When we went back to the clinic a day or two later, we were told she was originally brought in with a fever. (We didn't know this). They took her temp. after we brought her in . We were also told a spot of blood by her mouth was reported to a vet at the clinic (during her stay), by we think a worker there. The vet tried to examine her mouth, but she growled, may have snapped at the doctor, and didn't wish to be examined. We are assuming she had pain. The vet abandoned the exam because of the dog's demeanor. This is what we were told. When we came in after she died, the vet was very anxious that we would have an autopsy performed on our pet. He kept on saying that if we chose to do this, we would not get her ashes. What he didn't know is that she probably had already been cremated that morning. We brought her body elsewhere. I feel that a veterinary clinic should make note when an incoming boarding pet has a fever and other signs of infection and care for the dog accordingly like with an antibiotic. Our dog never had a fighting chance and likely died of infection. Additionally, I should of been phoned regarding the blood and the abandoned medical exam. I can't comment on the general medical care at this clinic. It might be fine. However, I would not suggest boarding a pet here. For us, it was a horrid experience.
Maria S.
29 Jan 2019
Not nice!I moved here a few months ago and wanted to get established with a vet for my dogs. The office is a few miles away so I thought it would be perfect. Nope.Quite the attitude from the front off...
Not nice!I moved here a few months ago and wanted to get established with a vet for my dogs. The office is a few miles away so I thought it would be perfect. Nope.Quite the attitude from the front office staff. Not in the least friendly.It must be contagious because the vet was so condescending I almost wanted to ask if I had "stooopid" written across my forehead. If this is how they treat people, I can only imagine how they treat animals.I thought it was just me, but after reading some reviews here I can see it's not. I am trying out a new one with rave reviews tomorrow. Many of the reviews for the new vet talk about his kindness and fair prices. Maybe this arrogant overpriced snobby place will take note!
John G.
26 Jan 2019
I cannot express my gratitude enough to the entire staff. My dog of 14 years was not well and had given the signals that he was nearing the end. While we had never been to the clinic before, I had r...
I cannot express my gratitude enough to the entire staff. My dog of 14 years was not well and had given the signals that he was nearing the end. While we had never been to the clinic before, I had read the reviews here on Yelp and decided to give them a call.I explained the situation, and even on the phone the compassion and professionalism were shining through. My poor little guy couldn't even walk anymore and as I carried him toward the door, a tech rushed to open it for us. We were brought into a room right away and given everything we needed.While this was a difficult day for our family, everyone did everything they could to make us comfortable.While waiting in the lobby, I noticed the care and personal relationships everyone had with the various families. It was very clear that this isn't just a job or an animal clinic. This is a passion for everyone that works there.At some point, we will have another furry addition to our family, and when we do this will be our vet. Thank you for what you do!
William T.
21 Dec 2018
We took our 5-year-old dog here because he was having trouble with his hip joint. At this stage, he was somewhat lame, but could still walk. The technician took him away from the examination room and ...
We took our 5-year-old dog here because he was having trouble with his hip joint. At this stage, he was somewhat lame, but could still walk. The technician took him away from the examination room and a couple of minutes later we heard a blood-curdling scream. When they brought him back, they were carrying him because he could no longer walk. To make a long story short, we had to pay $3,000 for surgery on that joint and the dog was never the same again, never being able to walk more than a couple of blocks comfortably. He subsequently became obese and died of cancer at age 10.What happened that day? Did our dog's joint happen to give out just at the time they had him in their possession, out of sight of his owners? Certainly possible. Or was there some rough handling involved, resulting from carelessness and the fast pace of this busy clinic? Or, if there was rough handling, was there an intent of generating revenue from a now-crippled animal? This is a hideous thought, but one I can't quite put out of my mind.Several years later, against my better judgment, a family member took another dog here. She had a lump in her chest that could be felt through the skin. They were supposed to remove the lump and perform a biopsy. Somehow that didn't get done and she was no longer able to eat solid food afterwards, choking and gagging horribly whenever she tried. Apparently, she had cancer and it just happened to get worse at the time she visited this clinic. But then again... Well, your guess is as good as mine.Another point to note: Lots of luxury cars in the parking lot. I don't know about you, but it seems to me veterinary medicine should be a profession to make a living from, not to get rich from.I have to say in all fairness that some of the vets seem to be nothing but compassionate toward the animals they treat, but our overall experience at this clinic, needless to say, was far from good.A final note: The first dog mentioned had been neutered at the age of six months. Contrary to what almost every veterinarian will tell you, neutering and spaying are not entirely benign procedures. One well-known consequence is an increased incidence of orthopedic problems due to ligaments made weaker by the absence of the natural hormones. In addition to a slippery tile floor, our dog's neutering must have been a contributing factor to his condition.
Mike
7 Jul 2018
Terrific, caring, doctors and staff. Only issue is pricing which is high. If you have the money to pay their fees, you won't find better care for your pet.
Holly B.
22 Jun 2018
We just moved to the area, and a neighbor recommended this clinic. Very impressed with the friendly staff. The doctor was super thorough with the exam, and even though he discovered the problem quickl...
We just moved to the area, and a neighbor recommended this clinic. Very impressed with the friendly staff. The doctor was super thorough with the exam, and even though he discovered the problem quickly, he completed the exam to make sure nothing else was a contributing factor. Checkout was efficient. I didn't feel like I was being sold anything unnecessary while I was there. Happy to have found a clinic with small town values!
Kymberly Meduho
4 May 2018
My dog has been sick for a few days and we saw both Dr. Rivera (our usual doctor) and DR. Nash within two days. Both of these Amazing doctors are so good with my fur baby along with all of the Vet Te...
My dog has been sick for a few days and we saw both Dr. Rivera (our usual doctor) and DR. Nash within two days. Both of these Amazing doctors are so good with my fur baby along with all of the Vet Techs. My dog hasnt been able to eat any solid foods on his own since Monday (4/30) and today I had happy tears as he walked up to eat his food by himself! Thanks you, Dr. Rivera & Dr. Nash for helping my baby and doing your best to ease my worried dog mom mind. He still has a ways to go before he's back to his happy healthy self but this was the start I was so desperately needing to see.
Patti Schaeffer
29 Apr 2018
The best! Love all the vets and my dogs actually enjoy the experience.
Alison B.
12 Apr 2018
Lovely and kind doctors, efficient and helpful office staff. We started coming here several years ago after our vet's office unceremoniously and have been very happy ever since.At this point my dog h...
Lovely and kind doctors, efficient and helpful office staff. We started coming here several years ago after our vet's office unceremoniously and have been very happy ever since.At this point my dog has seen all of the doctors in the clinic and each one is caring, thoughtful, and helpful. We've mostly come for routine exams and vaccines and the occasional temporary ouchie (stomach bug, skin irritation, etc) and have always received great care. I also appreciate that the office is great about making same/next day appointments when the issue is time sensitive. We all want the best for our pets and having a great vet is so important -- I'm grateful to SLAC for keeping my pup healthy!
Alex E.
8 Apr 2018
On our way to a vacation in Disney World, my girlfriend and I were involved in a car accident with our Bernese mountain dog and golden retriever in the car. We decided to take our babies by to make su...
On our way to a vacation in Disney World, my girlfriend and I were involved in a car accident with our Bernese mountain dog and golden retriever in the car. We decided to take our babies by to make sure they were ok and the closest vet to the parks was this one. We were pretty apprehensive because our dogs are our entire world and we're very specific about their care. We had nothing short of an amazing experience from the time we walked in to the time we left. One of the most fantastic vet staffs we've ever worked with. I wish we lived in Orlando so this could be our main vet!
Sophie Lamacache
7 Apr 2018
We have took both our dogs here over the years. We have gone to them for emergencies and for general checkups. Staff is extremely friendly and take your animals care seriously!
Lynne Kaser
19 Jan 2018
Getting ready to board my dog for the second time here. They are friendly and not too expensive. I'm pleased so far.
Laura W.
14 Dec 2017
Love the doctors and staff at SLAC. I've been taking pets there since we moved to Orlando over 25 years ago. I wish they could take me and my family members as patients. They listen and they care. T...
Love the doctors and staff at SLAC. I've been taking pets there since we moved to Orlando over 25 years ago. I wish they could take me and my family members as patients. They listen and they care. They are skilled clinicians and diagnosticians. They are eager to explain and accommodate our needs and our pets' needs. Thanks you for your skills and service, SLAC!
Diane K.
1 Dec 2017
Unfortunately I took my pet to this clinic at the recommendation of a neighbor and was devastated at the mistreatment of my dog. I booked an appointment for him to have his teeth cleaned, a show cut, ...
Unfortunately I took my pet to this clinic at the recommendation of a neighbor and was devastated at the mistreatment of my dog. I booked an appointment for him to have his teeth cleaned, a show cut, and immunization. I was told when I dropped him off to call after noon to check the status. I called at the appropriate time and was told on the phone "Dr. Spurgeon has nothing to say to you". I was not given an update and told to pick the dog up before they closed. When I went to pick him up, I normally pay after I speak with the vet. This time they said I had to pay first if I wanted my dog. I paid at the counter was taken back to speak with the vet who told me he popped out two of the dog's teeth during cleaning and "I won't charge you for that". I was very upset when I was reunited with my dog who now has two missing front teeth. He has had his teeth cleaned before wtihout incident with a different vet and the precleaning Xrays show all teeth with long well seated roots in the gums with no decay. I took him to a canine dental specialist to see if they could make replacement teeth. The canine dental vet told me the Xrays were substandard and they should be taken with the dog intubated and anesthetized. The Xrays missed the back molars and there was no tube in the dog which makes me believe he was not handled with care. I DO NOT ADVISE TAKING YOUR LOVED PET TO THIS CLINIC. My dog had no loose teeth when I dropped him off and no coexisting conditions. NO to SAND LAKE ANIMAL CLINIC. I deeply regret taking my pet there. NO. NO. NO.
LC B
7 Oct 2017
This place is absolutely amazing, and the best vet I think we have ever been to. I wish I could give 10 stars . While visiting Disney our miniature Dachshund starting having excruciating pain. W...
This place is absolutely amazing, and the best vet I think we have ever been to. I wish I could give 10 stars . While visiting Disney our miniature Dachshund starting having excruciating pain. We took him to Sand Lake at 8 AM on a Saturday . They had him examined and diagnosed by 8:45. I was shocked at the low fee. Dr. Rivera was very thorough, and explained his back issue to us . We are thinking of driving two hours from Jacksonville and making them our permanent vet.
Nabil K.
22 Sep 2017
We live in south Florida, and evacuated to escape hurricane Irma. On our way to Atlanta, Georgia, we decided to stay overnight in Orlando, and placed our American Eskimo dog, Speedy at this animal cli...
We live in south Florida, and evacuated to escape hurricane Irma. On our way to Atlanta, Georgia, we decided to stay overnight in Orlando, and placed our American Eskimo dog, Speedy at this animal clinic. Speedy was recovering from diarrhea and was still taking his medication, so we were concerned that the stress of boarding might make him relapse. The staff at this pet care center were wonderful. They took their time and documented his medication and food schedule carefully. We picked up Speedy the next day, and they seemed to have taken extra steps to ensure his stay would be comfortable.I highly recommend this pet care center.
Nuria Garcia
22 Aug 2017
Great experience! We just moved to the area a few weeks ago. I had to take my dog in this morning without an appointment because I noticed a patch of her skin was irritated and likely infected. I a...
Great experience! We just moved to the area a few weeks ago. I had to take my dog in this morning without an appointment because I noticed a patch of her skin was irritated and likely infected. I arrived when it first opened and there were already quite a few pets waiting. I prepared to wait a while since I was a walk in and they were clearly busy. I was very pleasantly surprised when I was checked in and called to see the vet within 15 minutes. The vet was very thorough in his examination and his explanation of what my dog had. I was out the door within 30 minutes of arriving without an appointment. The staff was extremely friendly and efficient. They are also very reasonably priced. This will definitely become our new vet.
Linda M.
16 Aug 2017
What a fantastic clinic. Each time I bring my sweet pups in I am greeted with a smile. Dr Nash and his staff are professional, polite and lovingly care for my dogs. Sometimes I have to bring in both d...
What a fantastic clinic. Each time I bring my sweet pups in I am greeted with a smile. Dr Nash and his staff are professional, polite and lovingly care for my dogs. Sometimes I have to bring in both dogs at once and the staff always helps me get out to my car. They even worked me in to a same day appointment because it was more convenient to me. I highly recommend this clinic and trust them completely.
leslie acosta
2 Aug 2017
Dr.Nash & his staff are absolutely FANTASTIC people. They went above and beyond to care for my Teddy who had a broken bone. They are the best! I would recommend them without hesitation. They took thei...
Dr.Nash & his staff are absolutely FANTASTIC people. They went above and beyond to care for my Teddy who had a broken bone. They are the best! I would recommend them without hesitation. They took their time to explain everything & make sure we were comfortable with everything. Excellent experience during awful circumstances! They are the best!
Bruce L.
2 Jul 2017
I'm very disappointed in how this animal clinic seems to have been going down hill. I've been coming here Since I moved here 17 years ago and it just seems like every time you go in there's outrageou...
I'm very disappointed in how this animal clinic seems to have been going down hill. I've been coming here Since I moved here 17 years ago and it just seems like every time you go in there's outrageous fees being charged. And the doctors tell you on thing and then the front desk tells you another. I wouldn't recommend this place to anyone. Definitely taking my pets elsewhere!!!
Cathy Sue E.
19 Jun 2017
We have been coming to Sand Lake Animal Clinic since we moved to Orlando in 1994.The care provided for our pets over the years with Dr Spurgeon has been compassionate and thorough.At first, our cats a...
We have been coming to Sand Lake Animal Clinic since we moved to Orlando in 1994.The care provided for our pets over the years with Dr Spurgeon has been compassionate and thorough.At first, our cats and dogs were treated mostly for annual check ups, shots and occasional boarding, but as years progressed and our pets aged, Dr Spurgeon was there for our 4-legged family members, treating them through illness and end of life issues.Pets are different family members. They need us for their care and choosing the perfect doctor when they become ill. Dr Spurgeon has been the perfect doctor to treat our furry friends. He helped us understand the illness of our Labrador mix dog 'Casey' and provided successful treatment to improve her life and longevity, and when it was time for Casey to go to doggie heaven, Dr Spurgeon was caring and compassion ate, explaining the facts gently to us so we could come to acceptance and let our loving dog go from this life. Surprisingly, we received a sympathy card signed by the entire staff. The whole office had also come to know Casey and every visit or boarding, the staff seemed to love Casey, too.When my Elvis kitty was diagnosed with a rare thyroid cancer during her annual check up, both Dr Spurgeon and Dr Nash explained the illness to me and the options for treatment and compassionate care for Elvis. I loved that cat more than any other cat we've had in our family. Both doctors knew this was a tough diagnoses to tell a 'cat mom,' so they did this with great care and walked us through Elvis' end of life process. Again, such compassion for our kitty and us as pet parents.Now, there's Nacho kitty! Everyone loves Nacho. It would be impossible not to smile when people see this cat. Dr Spurgeon has been caring for Nacho since the day I picked her out at the animal shelter. Nacho and Casey, even though a cat and a dog, were like a sisters. Once Casey went to doggie heaven, Nacho went into some sort of depression and did some 'emotional eating,' managing to go from about 14 pounds to 29 pounds! Dr Spurgeon put Nacho on a prescription diet food and Nacho has lost about 9 pounds now and well on her way to a healthier weight.Dexter is our son's cat and he is also being kept healthy with Dr Spurgeon. The cat has been with us for many, many years as my son's career has him moving from city to city. Dexter really seems to enjoy being boarded at Sand Lake Clinic when we go on vacation!Dr Spurgeon and the entire staff at Sand Lake Animal Clinic are just wonderful. It's also kind of amazing to see the staff and team are pretty much the same people we have come to know over the decades! A few may have retired, but the entire office seems to have stayed intact and working as a team providing the best care for animals.We love you Sand Lake Animal Clinic!XOXO from Nacho & Dexter
Elan M.
29 May 2017
Catlyn is the number one best when I leave the state I always ask her to take care of my baby pup and she always comes through she gives me pictures of her and my pup and I couldn't be any happier tha...
Catlyn is the number one best when I leave the state I always ask her to take care of my baby pup and she always comes through she gives me pictures of her and my pup and I couldn't be any happier thank you Catlyn you're the best
Pamela Surrency
29 Apr 2017
Considerate, Efficient, and Professional! My 10-year old fur-baby, Isabella, and I had a great experience from the moment we walked in the door. We were greeted immediately, and our appointment began ...
Considerate, Efficient, and Professional! My 10-year old fur-baby, Isabella, and I had a great experience from the moment we walked in the door. We were greeted immediately, and our appointment began on time. We had her annual wellness exam, including blood work, shots, physical exam, etcetera, and were finished within 20 minutes! Everything ran like a well-oiled machine, and the entire staff was courteous and considerate to both Isabella and me. If you're looking for a veterinarian's office whose entire team is knowledgeable, professional, and respectful of your time and feelings, then you've found it! :)
Shannon D.
26 Apr 2017
We have used Dr. Nash and his team for nine years, through a senior cat, a senior dog, and now two new rescue dogs. Always caring and thoughtful about what is best for our pets. They do sometimes ha...
We have used Dr. Nash and his team for nine years, through a senior cat, a senior dog, and now two new rescue dogs. Always caring and thoughtful about what is best for our pets. They do sometimes have a bit of a wait (rarely more than 20 minutes), but once you are with the techs and doctors, you are not rushed and they take the time to talk with you and make sure you know options. It is worth a wait to know that each family is being cared for. Great peace of mind knowing our "kiddos" are well cared for!
Rachel M.
11 Apr 2017
The staff here is exquisite! Everyone is very friendly. I was able to get an appointment just a couple of days after I called. My dog is quite the squirmer, but the team was so friendly and patient wh...
The staff here is exquisite! Everyone is very friendly. I was able to get an appointment just a couple of days after I called. My dog is quite the squirmer, but the team was so friendly and patient when dealing with him. Dr. Rivera was great! I would recommend this place to anyone with animals!
Juliane Murphy Brumbaugh
2 Apr 2017
Great vet - always able to get an appointment quickly. When my dog was bitten by another dog, Dr. Spurgeon was compassionate, thoroughly and knowledgeable. I recommend this veterinarian clinic to ever...
Great vet - always able to get an appointment quickly. When my dog was bitten by another dog, Dr. Spurgeon was compassionate, thoroughly and knowledgeable. I recommend this veterinarian clinic to everyone I know!
Joyce Gagnon
28 Mar 2017
THE best in pet care anywhere. Patient, loving; they give good information. End of story.
Matthew P
13 Feb 2017
Dr Nash is definitely one of a kind Veterinarian. We're from New Jersey on vacation with our dog and had to see a vet for his skin condition that could not be resolved for 6 weeks. Dr Nash did some te...
Dr Nash is definitely one of a kind Veterinarian. We're from New Jersey on vacation with our dog and had to see a vet for his skin condition that could not be resolved for 6 weeks. Dr Nash did some testing and through the process of elimination, prescribed the appropriate treatment for our dog. He took the time to explain in detail what his focus was and we are thrilled with the results. Thank you Dr Nash and his incredible staff at Sandy Lake Animal Clinic.
Stephania G.
9 Feb 2017
I took my 3 month old puppy after it had been diagnosed with a pretty serious virus at the animal shelter (where I adopted him). I was desperate to find a place that would actually tell me 'yes, we ca...
I took my 3 month old puppy after it had been diagnosed with a pretty serious virus at the animal shelter (where I adopted him). I was desperate to find a place that would actually tell me 'yes, we can take him', since all the other clinics I had contacted said they would not. They were all extremely caring and accommodating to my last minute needs. Looveee this place! The staff is the sweetest and the vets amazing.
Laura Roberts
6 Feb 2017
Dr Nash and his staff took fantastic care of DJ's broken leg. Thank you so much!
Shayna Rosen
7 Jan 2017
My family has been going here for 20 years and have never been disappointed with quality of care, staff or prices. I bring my 5 dogs and many foster dogs here and wouldn't choose anywhere else. I love...
My family has been going here for 20 years and have never been disappointed with quality of care, staff or prices. I bring my 5 dogs and many foster dogs here and wouldn't choose anywhere else. I love that they give back by helping local rescues! The only thing that would make SLAC better would be being open more hours!
Lisa Mills
17 Oct 2016
We were very blessed to find Sand Lake Animal Clinic when our wonderful Golden Retriever, Oliver, started bleeding internally. Dr. Nash and his staff were very attentive to Oliver's needs and did eve...
We were very blessed to find Sand Lake Animal Clinic when our wonderful Golden Retriever, Oliver, started bleeding internally. Dr. Nash and his staff were very attentive to Oliver's needs and did everything they could to help him. Oliver was able to enjoy more of all of his favorite things and we were able to enjoy him for a awhile longer because of Dr. Nash and his determination and skill. Sadly, our Oliver did pass from terminal cancer, but we are so grateful for the extra time we had and the quality care he received from Sand Lake Animal Clinic.
Joyce B.
12 Sep 2016
I can't say enough positive things about the veterinarians and staff at Sand Lake Animal Clinic! I have been a client for nearly 20 years (and 5 dogs). Today was a reminder that I sometimes take for g...
I can't say enough positive things about the veterinarians and staff at Sand Lake Animal Clinic! I have been a client for nearly 20 years (and 5 dogs). Today was a reminder that I sometimes take for granted how much they care. My older Frenchie has a congenital spinal deformity causing progressively weak hind legs. Dr. Rodrigo Rivera has been following her for quite a while, and let me know there was a "doggie wheelchair" in the back that she could try when the time came. Today, he spent nearly an hour fitting her and making adjustments until it fit just right. Drs. Spurgeon, Nash, and Rivera, along with many of the techs and office staff, witnessed her maiden voyage and seemed almost as happy as I was when she ran down the hall!
Fernanda B.
16 Aug 2016
Well, Very disappointed. Read reviews and faced there to get a health certificate. The surprise was that I had to pay $92.00 for a health certificate.... Not sure if it really worth the trip......
Robert L.
11 Jul 2016
Extremely satisfied.Dr Dealyne Smith answered our questions very professionally and with a great amount of concern for our dog's well being.She is our only vet now.Thank you very much Dr Smith. ...
Extremely satisfied.Dr Dealyne Smith answered our questions very professionally and with a great amount of concern for our dog's well being.She is our only vet now.Thank you very much Dr Smith. Sincerely Robert and Pam Livingston
Audrey P.
12 Jun 2016
This will be our new clinic from now on. I brought my dog here a few weeks ago (for an emergency Saturday visit) and we received great care. The clinic is clean, has ample seating and everyone from th...
This will be our new clinic from now on. I brought my dog here a few weeks ago (for an emergency Saturday visit) and we received great care. The clinic is clean, has ample seating and everyone from the front desk to doctors were caring and professional. We even received a thank you card in the mail. Baxter is back to 100%, by the way.
Tyler Ank
11 May 2016
I have so many things to say about this vet.
Years ago when my sister first moved here and I was visiting she had a very sick puppy. I found this vet online and took her to her appointment. They were ...
I have so many things to say about this vet.
Years ago when my sister first moved here and I was visiting she had a very sick puppy. I found this vet online and took her to her appointment. They were so welcoming and made sure Ellie received the proper treatment she needed. Honestly, Ellie would have died if it wasn't for this vet.
A couple months ago, my sisters dog was really sick and was having bloody stools. I called Sand Lake and they told us to bring him right in,no hesitations.The treatment they gave him made him better in literally a day.
Just today, unfortunately my one dog attacked my younger dog. I called Sand Lake in tears and they told me to bring her ASAP. I could not have asked for a more understanding, calm vet who stapled my dog's wounds and provided the medications she needed.
I highly recommend this vet to anyone. Their staff is so welcoming, the veterinarians are very knowledgeable as well as compassionate and I am so thankful for everything they have done for our animals.
Best in Orlando!
Lindsay M.
24 Mar 2016
Last minute we needed a place to board my 80lb lab. Thankfully they had availability that same night. The price is very fair and they were very accommodating. The clinic is right outside of Disney ...
Last minute we needed a place to board my 80lb lab. Thankfully they had availability that same night. The price is very fair and they were very accommodating. The clinic is right outside of Disney and is cheaper than the Disney boarding facility. I highly recommend it!
Nicole B.
4 Mar 2016
This is a wonderful clinic! I have a VERY DIFFICULT dog. He would thrash and bark and scratch and even pee on anyone who tried to examine him. An extreme phobia I'm told. None of the vets or vet techs...
This is a wonderful clinic! I have a VERY DIFFICULT dog. He would thrash and bark and scratch and even pee on anyone who tried to examine him. An extreme phobia I'm told. None of the vets or vet techs would give up on him though. They have worked with me to make sure they can help my dog. The clinic is very clean and everyone is very friendly. It doesn't matter who you see, all of the vets are amazing. The prices are very fair. On multiple occasions they have squeezed me in for a last minute appointment. They all have an inspiring passion for caring for animals. It's obvious in everything they do!
Robin Gurnicz
6 Feb 2016
My parents and I took our 9 year old Lab Lexie to this vet yesterday (2/5/16) for shots and a heartworm test. We saw Dr. Kaylan Stone (who recently graduated from vet school last year). She told us th...
My parents and I took our 9 year old Lab Lexie to this vet yesterday (2/5/16) for shots and a heartworm test. We saw Dr. Kaylan Stone (who recently graduated from vet school last year). She told us that our dog had a double ear infection & a skin infection, which we don't believe. Our dog hasn't been shaking her head or scratching her ears, which she does when their infected and she has allergies, not a skin infection (we've been told this by other vets)! One thing we had her look at was a lump on our dogs under side. While looking her over she found 2 other lumps on her hind side. She didn't like the way the lumps looked so she aspirated the lumps and came back with stage 3 Mast Cell Tumor cancer. She repeatedly told us our dog had 2 months to live, which was very upsetting to hammer it in the way she did, when it might not be true.It was like she was playing God. No sympathy or compassion, only "I'm sorry guys" over and over. To top it off they're very expensive. This vet ran up a bill of almost $400!!!!! Not cool!!!!!!!! It seemed like she did everything she could to rip us off and rip us off she did!
I would not recommend or go to this vet office again. Stay far far away from this clinic!!!!! If I could give them 0 stars I would!
Biz S.
17 Jan 2016
I came home from a vacation a few weeks ago to find my Maine Coon cat limping terribly. The very next morning I called Sand Lake Animal Clinic, and they were able to get me in that afternoon. The fron...
I came home from a vacation a few weeks ago to find my Maine Coon cat limping terribly. The very next morning I called Sand Lake Animal Clinic, and they were able to get me in that afternoon. The front desk staff usually seem a bit impatient, but the vet assistants and the vets themselves are exceptional. My cat has always been nervous about going to the vets office, and the vets assistants always take their time with him, making sure that he is comfortable and calm before ever trying to move him around. My cat ended up having to have surgery on his hind leg, though he is only one years old. Prior to surgery, Dr. Nash explained every part of it in great detail, and was patient with me when I asked too many questions and when I was worrying. He personally called me right before the surgery, and right after, to ease my worries.I am very thankful to have found this veterinary clinic, and will continue going to them despite the 30-40 minute drive--they are worth every minute.
The Honest Reviewer
6 Jan 2016
I have been going to this animal clinic for a long time and I absolutely love it. We've been with Dr. Spurgeon for awhile now and we completely trust him. He's incredibly nice and answers all of our q...
I have been going to this animal clinic for a long time and I absolutely love it. We've been with Dr. Spurgeon for awhile now and we completely trust him. He's incredibly nice and answers all of our questions in great detail. I wish every doctor was like him, the world would be a much better place. Thank you for your service Dr. Spurgeon! We will always go to you.
Katherine Kelley
8 Aug 2015
I LOVE this vet office. All of the staff is amazing. I drive 40 minutes just to bring my dog here.
Olaf Becker
3 Jul 2015
Exceeds expectation. They did the extra mile for my animals. I highly can recommend them for everyone even 50miles away it's worth the trip.
Brad L.
17 Dec 2014
We moved to Florida from San Diego with our beloved 20 year old cat, we knew she wouldn't have long. Based on the Yelp reviews that Sand Lake had received, we made the decision to have her treated th...
We moved to Florida from San Diego with our beloved 20 year old cat, we knew she wouldn't have long. Based on the Yelp reviews that Sand Lake had received, we made the decision to have her treated there. The doctors and staff were extremely knowledgeable & compassionate, rates were reasonable, location is excellent for Windermere or Dr. Phillips residents. They were also able to see us at short notice which I greatly appreciated! My brother is a Dr. of Veterinarian Medicine, the toughest part of his job is dealing honestly with clients that adore their animals yet also not allowing them to harbor "false hopes" in dire situations. These doctors were just the same and helped us through with our sweet girl until the very end!
Janice C.
12 Dec 2014
If I could give more than 5 stars I would. I love Dr. Nash, Dr. Spurgeon and staff. Dan is great :) Our Jazzy is nervous around men in general for some reason and she loves him to pieces. The drs a...
If I could give more than 5 stars I would. I love Dr. Nash, Dr. Spurgeon and staff. Dan is great :) Our Jazzy is nervous around men in general for some reason and she loves him to pieces. The drs and staff truly care about animals and give them top notch medical care.
Kathryn W.
18 Jul 2014
Came in on a super last minute appointment, because they were the only ones with openings nearby. I picked up a stray the day before and wanted to get her checked out. They were able to fit her in rig...
Came in on a super last minute appointment, because they were the only ones with openings nearby. I picked up a stray the day before and wanted to get her checked out. They were able to fit her in right away. When I got there there was almost no wait at all before we were seen. The vet answered all my questions throughly and they even sent be home with a whole bag of samples for my new kitten. Only reason it's less than 5 stars is the cost. I know the SPCA Clinic is cheaper but I avoid it there because they seem so busy and disorganized. As a student, $180 was a bit rough on my wallet for a first checkup.
Rebecca M.
6 Oct 2013
Such a great vet! We take my Sisters dog pooka, moms dog zippy and my dogs Koko and Beau and my guinea pig Chilli and grizzly Bear here. A while ago we had a scar with Beau and we had to take him to t...
Such a great vet! We take my Sisters dog pooka, moms dog zippy and my dogs Koko and Beau and my guinea pig Chilli and grizzly Bear here. A while ago we had a scar with Beau and we had to take him to the emergency Vet but I called Sand Lake Animal Clinic in the morning and they saw me that day to take a second look at him.I was so relived that everything was ok and the Vets there are the nicest people you will ever meet! they really truly care for ear animal.Also a great tip is that they know a lot about other animals as well. For example my little guinea pig Chilli Bear hurt his leg and I didn't know where to take him. I called and went in same day and met with a vet tec who also has two boy piggy's! she gave me so much great information on how to care better for my piggy's as they got older.
forabettertomorrow
30 Jun 2013
Turnover in staff has left them with some inexperienced vets. There is a boarding area attached and run by the facility. We have had a couple of problems at both. For the price you can find cheaper no...
Turnover in staff has left them with some inexperienced vets. There is a boarding area attached and run by the facility. We have had a couple of problems at both. For the price you can find cheaper not far away. I do not trust this staff as I did the previous doctors that were the best. Now we have had three misdiagnoses and one was very serious. Not happy with them any longer. Personalities are friendly as most are. Good luck.
Scott D.
19 Jun 2013
We've been using this vet for almost a year. Great service. Recently we had to have one of our chinchillas put down due to a tumor. My wife took it pretty hard. The vet was very kind and reassuring. H...
We've been using this vet for almost a year. Great service. Recently we had to have one of our chinchillas put down due to a tumor. My wife took it pretty hard. The vet was very kind and reassuring. He told us just to walk out and not stop by the front desk that they would send us a bill. Soon, we received a condolence card in the mail signed by the entire staff. I would recommend this vet to anyone due to their professionalism and compassion.
susan.p.colwell
4 Mar 2013
I called and was able to get an appointment within 30 minutes. They were friendly, professional and took their time helping my cat and comforting me. I would absolutely go back again, the prices wer...
I called and was able to get an appointment within 30 minutes. They were friendly, professional and took their time helping my cat and comforting me. I would absolutely go back again, the prices were fair and I was in and out very quickly with the medications I needed to make my cat fell better.
miloman
23 Feb 2012
In a response; to the very negative review, I read concerning a dog not being treated. Sand Lake Animal Clinic is closed each and every Sunday; The woman spoke to a Kennel, dog walker.. If I were to ...
In a response; to the very negative review, I read concerning a dog not being treated. Sand Lake Animal Clinic is closed each and every Sunday; The woman spoke to a Kennel, dog walker.. If I were to encounter an emergency, with my pet, on a Sunday. Being a Dr. yourself; I would have went straight to the Veterinary Emergency Clinic; located in Orlando. This seems to be a poor judgement on the owners part.
jessicastock
22 Feb 2012
This place is horrible. My dog was having a seizure on a Sunday. He is 1 and only 4 pounds. I ran out of the house without my phone in a panic. I went this vet were we had been before. The vet tech...
This place is horrible. My dog was having a seizure on a Sunday. He is 1 and only 4 pounds. I ran out of the house without my phone in a panic. I went this vet were we had been before. The vet tech was outside walking a boarded dog. I explained to him the situation. He stated that the female vet was inside and he would see if she would see my dog. While he was checking - I looked at my limp dog's gums and they were grey. He came back out and told me the vet refused to see my dog since it was Sunday. In shock, i pleaded with him to please give me sugar or anything would help bring my dog back. He stated they did not have anything. I work in the medical field and find it appalling that a doctor would refuse care of a patient in urgent need of medical atttention. This vet's license should be taken away.
rickster_k
31 Aug 2011
Definitely beyond our expectations! We took our lab in for an insect bite on his paw. They took him in with very little notice. The tech came out and got acquainted with Kato before he went back to...
Definitely beyond our expectations! We took our lab in for an insect bite on his paw. They took him in with very little notice. The tech came out and got acquainted with Kato before he went back to the exam room. It really settled him down. The vet was very responsive to questions and truly enjoy working with animals. This was the best experience we've had in 45 years of dog ownership. We would recommend them to anyone.
Allan F.
21 Feb 2011
I don't think I could ask for more from a vet! Nice location with a nice traffic light for easy left turn exiting. Friendly and well experienced staff. The nurses and doctors all treat your pet with r...
I don't think I could ask for more from a vet! Nice location with a nice traffic light for easy left turn exiting. Friendly and well experienced staff. The nurses and doctors all treat your pet with respect and owners with compassionate understanding. We have a guinea pig, and Dr. Todd Spurgeon knew how to approach the situation. I was afraid of being in a minority with a "pocket pet," Dr. Spurgeon was familiar. Not just for cats and dogs, but we saw plenty there!
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