VCA East Colonial Animal Hospital

Dr. K and her staff have been a blessing for me and my pets.A year ago today we had to help Pegasus over the Rainbow Bridge. He was suffering from clustered seizures.Was on meds for 2 yrs. to help control them.But unfortunately time took our Pegasus. We were heart broken. We would highly recommend VCA to all of our friends and family. Now days Dr.k.is taking care of the newest family member Xena the Minn Pin.Just about completed all her shots now and healthy all around.She's 4 months old.And Spartacus the Jack Russel now 8yrs old. Read Less

We had an excellent experience with this place. We had last minute decision to board our dog for vacation and they had availability. They were friendly. They took down instructions for my dog’s feeding. We dropped our senior shih Tzu for a total of 12 day stay. We picked her up and she was happy, healthy, and clean. They gave us a report card of her during her stay with her picture. I’m glad we went to a vet instead of a doggy day care. This was our first time boarding our dog and I was nervous about it but I am more than pleased. We use VCA as her vet from another state so it also helped they have everything on file. We knocked down two birds with one stone. She had her checkup, a vaccination, and boarding and it all cost about the same as a doggy day care. So I’m also happy with the rate. Read Less

I really like this place. It's small and caring like a small town. The doctors are very sweet and sincere, and really take their time with you and your pet. They almost always have appointments ready and available too. I highly recommend them. Read Less

I recommend the vets in VCA at E Colonial & Goldenrod. These people are caring and there fees are resonable. They are honest and are not out to overcharge their customers/patients! The technicians are thorough, compassionate and very helful. Gabby, is amazingRead Less

The staff was extraordinarily polite. They even let me eat while I waited for my cat's exam. The first exam was free as they said; you have to print out the coupon online. Our cat had his exam, and the doctor even provided a letter of health for our apartment complex, no questions asked. Read Less

Best experience we had. The staff is really nice and open to answer any question. The Dr. took his time and was very sweet to my dog who is really shy with new people. They also called me a day after to check on my dog and see how she was doing after getting her puppy shot. Thanks a lot! Read Less

This was honestly the best experience I've had at a vet's office. Dr. K is excellent. She and the other staff members are wonderful. The well-being of your furry friend is held at a high level of importance here. I am grateful. Read Less

Talk about money hungry!! From the moment that I entered the facility, they were trying to upcharge me. After waiting 1.5 hours to see Dr. K, they came back with an estimated bill of at minimum $450 dollars. How these people are associated with the Humane Society, I do not know. Things to Note: 1. I asked if they price matched, since they were charging $135 for Trifexis (for a 60lbs), nope. I bought the meds online for $107 for a six-month supply. 2. My dog had what looked to be conjunctivitis. But I had to drive Miami and did not want to take a sick puppy in the car if it was more serious, so I visited Dr. K's office. Her greedy diagnosis: Sofia needed an eye stain and steroids, because she was unsure if there was trauma to the eye ("Maybe a dog attacked her or she could have done it to herself," Dr. K generalized); thereafter, she would be able to determine what medication Sofia needed. 3. I had asked for a urine test, because Sofia gets UTIs- once a year. Dr. K's response, Sofia needed X-rays at $135 a pop to determine that it was not something more serious. And, when I said no, they tried to convince me otherwise. I said to do the urine test. Sofia didn't pee, so they came back with a needle to the room to draw it out of her. Needless to say, I adamantly said no and left with Sofia. 4. In the end, I paid $75 for a general exam (which didn't tell me what was wrong with Sofia) and general eye drops to treat her. **Update, it was conjunctivitis, and Sofia's eye has returned to normal. Read Less

Wonderful place. Always take care of my pets. I could write a huge review on everything they do right. One thing that stands out are all the little things that they do, like writing welcome in the rooms with your pet's name or how excited they are to see your pet when they haven't seen them in a while. Would recommend 100% Read Less

i was there to put my baby down...the moment I walked I felt nothing but compassion ..from the receptionist to aid...Dr K was so thoughtful and totally informative...she cuddled our Storm as if he were her own...thank you all so much Read Less

I recently adopted our first family pet from the animal shelter. I wasn't sure of what Vet I should take him to or what kind of experience I would have. I saw a write up in the pet magazine about this hospital so I decided I would try them. It was about a 30 minute drive but I went anyway. I am so happy that I did. This hospital was amazing, they treated our Andrew as if he was the most important little thing there, I've never experienced anything like it. The vet was very friendly and knowledgeable and no question was considered a "foolish question." I will continue to make that drive because I know that he is in good hands. I love the staff at this hospital, they are friendly and they even do follow up calls. Read Less

Vca has always been my top choice for pet services. However after a visit at this location I will never again have my cat serviced by their care. Elsie the receptionist delivered the poorest customer service I had ever experienced. She went as far as telling me I was difficult because I was inquiring about medication that was given to my cat but not listed in the notes. I asked her if the location was a Franchise or Corporate and she responded she was not entitled to give me that information. She lied when giving me certain answers... to then correct her lies when she noticed I was taking notes and her responses were changing throughout the conversation that kept going in circles.... due to lack of information. Her tone of voice and lack of knowledge was completely unprofessional and insulting. My cat was groomed under a different meds sedation, without warning or notice until I picked him up. The side effects were sickening to watch and I wondered if he'd ever return to his normal self. Not only did they do that but I was told they were so busy they didn't get to trim his nails when I realized after leaving he hadn't received what I paid for in the grooming package. With all of this being said I am still unaware of what my cat had been given for sedation and I'm waiting for corporate to contact me. Please rethink before taking your pet to this location!Read Less