TOAH is a gem when it comes to animal hospitals. Over the years, my pets have received treatment from TOAH's compassionate and skilled veterinarians. All doctors have gone out of their way to provide solutions. The technicians and office staff are compassionate and knowledgeable as well. I want to give a shout out to Dr. McPherson as an example of TOAH going above and beyond to offer stellar care. Our little dog acquired a pretty contagious bacterial infection. This infection was a stubborn bugger and Dr. McPherson made numerous calls in the quest for curing. While dealing with the infection, our little one also began having focal seizures. Dr. McPherson stayed right by our sides, working in concert with an animal neurologist. While we now live out of the area, TOAH is our first recommendation when people ask about a good hospital. Read Less

Used to take our dog here until we found out we were being ripped off. They were charging us $138.69 for 6 count of NexGard flea medicine when we called the pet alliance they were going to charge us only $112 for the same 6 count NexGard brand. Read Less

I was shocked when I called to get prices on basics shots the only thing they told me was it was $50 for office visit and the tech than would work up a sheet on all I want done and than give me a price . I have never had a vet not have prices of what rabbies, distemper , other shots cost. It's not like I was bringing her in for surgery. So to not be able to give me that and walk in blindly on the price is crazy . When I mention I would go someplace else the new girl told me ok do what you want. Very rude Read Less

The veterinarians, technicians, and staff at TOAH are wonderful. Horrible treatment at another hospital in 2011 led my cat and me to the door of TOAH. Dr. Fullenweider helped explain to this very scared pet parent what had happened (steroid-induced diabetes) and ways in which to treat him. Dr. McPherson became my cat's primary doctor and now is doctor to our little dog. She is thorough, methodical, compassionate, and patient. Dr. Taylor has also seen our dog and is just as excellent. TOAH's technicians and staff are also fantastic. My dog is not a fan of people at all. You would never know it at TOAH with her willingness to be pet and held by others. We make a 30-minute drive there, passing numerous other animal hospitals along the way. There is a reason they repeatedly win "best of" recognition. Read Less

We started here in 1996 with Dr. Rubenstien! It's now 2017. What more is there to say except that we wouldn't go anywhere else! Dr. Janice F and Dr. McPhearson have been our families caretakers for decades. We live over and hour away...They go above & beyond with our pets care. The entire team is courteous, professional & we love them too! Thank you to the entire TOAH staff. Read Less

I moved across town & still prefer to drive to TOAH! The staff & doctors are all great and worth the drive. Their schedule/hours always suit my needs. I really appreciated the memorial candle and card they gave me for my Sophie that passed in November. Those extra touches mean a lot. Your kindness is greatly appreciated. Christine (George, Sunny, & Momo ;-) Read Less

I moved across town & still prefer to drive to TOAH! The staff & doctors are all great and worth the drive. Their schedule/hours always suit my needs. I really appreciated the memorial candle and card they gave me for my Sophie that passed in November. Those extra touches mean a lot. Your kindness is greatly appreciated. Christine (George, Sunny, & Momo ;-) Read Less

Our family has been taking pets to this clinic for many years.  Unfortunately- we will NOT be going back.   A few days ago my elderly cat was very sick and one of the newer female vets could not recognize the severity of her illness.  Clearly, she has no clinical experience and lacks compassion.  We were charged over 200 dollars for nothing.  They did not even offer fluids, and the cat had not voided in over 24 hours.  Go ahead and google that and see that it is A MEDICAL EMERGENCY.  This female vet was horrible.  She said "all the labs are normal" and didn't even tell me what was done until I asked.  I ended up taking the cat elsewhere where she was offered fluids and antibiotics.  This vet has NO BUSINESS practicing alone.  As a clinician myself, I am thoroughly disgusted with this practice.   All they did was collect my money and told ME to try and "get the cats urine".  And bring it back- as If I have time for that- and the cat also did not have time for that.  Thoroughly disappointed- will never return to this practice. Read Less

We've been to many of the vets in the area. Usually becoming dissatisfied for one reason or another and leaving. We've been bringing our pets, and TOAH for almost 8 years. They are fantastic. All of their staff are caring, friendly and knowledgeable. They can always find a way to fit us in for a last minute visit.Read Less

The people at TOAH were extremely responsive when we needed to bring in our cat for it's first visit.  Even though we were brand new customers, they took care of us like we were long-term customers.  All of the folks we dealt with over a short period of time were extremely friendly and empathetic. Read Less

I have been going here for years and I love the staff and veterinarians that have helped my pups. They are very considerate and always provide the best care. I found and rescued a dog, that was dumped and took him here to get checked. They provided excellent care and also donated some flea meds, antibiotics and a nail trim. Thank you so much TOAH for being amazing and taking the best care of my babies Read Less

First vet I've been to that doesn't dismiss your pets needs and wants to find out a solution to their problem. So very helpful in solving my dogs itching and skin problem which had been going on for awhile, with two different vets before. So glad we found this vet!Read Less

We have been using TOAH for many many years. They have cared for 5 cats and 6 dogs (lab, 2 catahoulas, jackabie, dauschand mix and pitbull) over that time and have always shown them the care and attention that you would hope for from a good doctor. They keep us informed to new information, offer alternatives and generally do whatever they can to keep you and your pets happy. I hope that everyone gets care as good as we have found here. Read Less

I cannot believe what happened to me today! I am so upset over this you will be hearing from me in an official capacity via e-mail which will be sent to the BBB, Yelp, and other media outlets. You had the potential to be my new family veterinarian. You had the potential to be a part of a non profit organization I am the president of! That would have brought you clients and business, on top of my personal dogs (10 exactly) and my Foster dogs. Unless you rectify this situation, I am done with your practice. I refuse to be taken advantage of as I must watch out for my family as well as those people who trust me for advice on where they can trust to take their pets for care. You have destroyed my trust and confidence over $70, but you lost so much more! You got your extra nonsense fee! Keep it! But you won't get another dime, endorsement or patient from me! I don't expect anything for free, but I expect fair, decent, honest, compassion and understanding; as well as customer service, satisfaction and paying it forward! The vet name associated with my organization will treat their clients with fairness and earn their trust... If you do it to me not realizing who I am, then what will you do with a struggling family trusting you as their family veterinarian. As well as the rescue I am associated with, who is mindful of donation dollars spent to treat multiple dogs. I am disgusted, shocked and disappointed! Read Less

I cannot believe what happened to me today! I am so upset over this you will be hearing from me in an official capacity via e-mail which will be sent to the BBB, Yelp, and other media outlets. You had the potential to be my new family veterinarian. You had the potential to be a part of a non profit organization I am the president of! That would have brought you clients and business, on top of my personal dogs (10 exactly) and my Foster dogs. Unless you rectify this situation, I am done with your practice. I refuse to be taken advantage of as I must watch out for my family as well as those people who trust me for advice on where they can trust to take their pets for care. You have destroyed my trust and confidence over $70, but you lost so much more! You got your extra nonsense fee! Keep it! But you won't get another dime, endorsement or patient from me! I don't expect anything for free, but I expect fair, decent, honest, compassion and understanding; as well as customer service, satisfaction and paying it forward! The vet name associated with my organization will treat their clients with fairness and earn their trust... If you do it to me not realizing who I am, then what will you do with a struggling family trusting you as their family veterinarian. As well as the rescue I am associated with, who is mindful of donation dollars spent to treat multiple dogs. I am disgusted, shocked and disappointed! Read Less

I have a 7 year old American Pitbull Terrier and after reading the other review stating the unnamed Dr. had a negative bias towards Pitbulls I was very hesitant to keep my appointment. However, I was referred by a friend and she assured me the entire staff was friendly and genuinely cares for all animals. I took my dog there today and saw Dr. Taylor. He took excellent care of my boy and not once did I feel any of the staff had judged my dog by his breed. As a Pitbull owner you encounter many ignorant and negative people who often discriminate against your dog, which sometimes makes it difficult, at least for me, to know who you can trust for the care of your pet. That's why I feel its important to share my experience at this office. Dr. Taylor was thorough and informative. The tech's were gentle and caring. I hope any other Pitbull owner looking for a Veterinarian doesn't dismiss this office based on the above review. I highly recommend Dr. Taylor and the staff at Tuscawilla Oaks Animal Hospital Read Less

I've brought all of my cats here. When I found my cat Mitsy coughing up blood on the floor I wrapped her in a towel and took her there without even calling. I came through the door eyes filled with tears and just put her on the counter. Without much exchange from the girl behind the counter she took her immediately and went to the back. The vet came out and told me they would do what they could but it didn't look good. Unfortunately she was old and it was her time. They cleaned her up and gave her back so we could bury her as we pleased. They even sent a condolences card in the mail.Years later I found a little baby kitten aged 4 weeks in the woods. She only had one eye open. After sometime it became apparent that her body was riddled with fleas and she was giving in fast. The people here took her in and transfused her with the blood from one of the office cats. They kept her a few days for monitoring and when we got her back she was like a whole new kitty.The staff here is very friendly, very warm, and very compassionate. They understand what your pets mean to you and they really do care. Read Less

After trying a few other vets for my ferrets, I finally found this place, and I couldn't be happier. Both of my ferrets have insulinoma, so they could go from stable to extremely sick at any time. The hours at this place, and the response time of the staff to calls and concerns is great. It is difficult to find ferret vets that aren't insanely expensive also. Many places charge significantly more than a dog or a cat just to bring a ferret in the door for an exam, but not here.  I have gotten the feeling from other vets that the vet industry is similar to the car repair industry in that vets are starting to recommend expensive procedures that may not be necessary or helpful  (It has happened to me on several occasions). I don't get that feeling from here at all The prices are very fair, and what's more, Dr. McPherson is the first doctor who has actually shown sympathy and concern for my ferrets, as if she actually likes ferrets. She explains every treatment option available as well as her preferred treatment thoroughly. She has literally saved both of my ferrets' lives at one point. The staff at this hospital is very friendly. Some of the techs have asked to hold my ferrets just because they like ferrets. I've been to several other places and never encountered that. I feel that the people who work here actually like animals and don't just view them as dollars signs. Customer service is great. Every time I go in for something, I get a check up call within the next few days to see how my animals are doing. It just feels like everyone is on my side in getting my animals healthy. They have also really helped me navigate the terribly incompetent compound pharmacy, Taylor's pharmacy, to get my ferret's monthly medicine. I'm so happy I have a great vet that I can trust! I can easily recommend them, especially to ferret owners! Read Less

Nice people and they have the special food for my in-laws pug. It's convenient to hit after work. We've seen the vet and had baths and grooms here, they do a nice job. Vet is thorough.They have an app you can download for their business, that will get you deals or specials, you can book appointments on there too. We had an emergency with the pug that required a trip to the ER Vet, they were very nice and did phone follow up the next business day, office visit & stitches removal at no charge. Read Less

I've been frequenting this vet office just over five years. I absolutely love Dr. McPherson and the people that work here!For example, in 2012 I lived in Fort Lauderdale. I still had family in Orlando and when I would make trips to visit, I would also schedule my dog's vet appointment the same time. They're that good. Friend's would suggest vet offices down south, too. I just found TOAH to be kind of the "only one for me".The hospital itself is very clean. The staff are super friendly, nice, and are always very willing to help you. All the time, every time.I just got a new puppy, too. Without a second thought, I took her there for her puppy shots. Friends suggested the SPCA because it could be cheaper, but I don't even think the price is that much different. Plus, for the quality of care I know that my pups will get at Tuscawilla Oaks far exceeds the amount of money I'd save anywhere else. Read Less

What a nice facility! I was given a GC for a dog wash, nail clip and ear cleaning. They took all of our info, checked his vaccination records from his regular vet and we were on our way. The staff was very nice and informed us of all needed paperwork (vaccination records, etc) when we booked the appointment. They vet came out during our check in and greeted and gave lovies to our friendly pup.Ralphie came out super clean and very happy. Great job and smelled great for a few days. (He's a short hair, so no "grooming" needed). Very nice job on the nail clipping. We have friends that have used Tuskawilla Oaks Animal Hospital for emergency situations and have been very pleased. I grabbed a magnet for our fridge and we will be back. Read Less

Called this vet office today after calling at least 5 other local vet office asking specific questions on cat pregnancy and testing ext. From being rudely told at others ""uh I can't freaking diagnose over the phone mam"" to be flat out left on eternal hold (Aloma Jancy),,,,I believe her name was Andrea was so extremely helpful and patient and informative with me today just talking to me on the phone and trying to help me out with info. Thank you for your help! Read Less

Recently, I brought my dog in and was told my dear pet had bladder stones and that the condition was ""life threatening"". I never met Dr. Blossey before, even though I have been a ""long time"" customer, and I went along with her suggestion (what else could I do?). The bill came to $1450 - just to remove the stones. I swallowed hard and wondered how I was going to pay for this. I am not wealthy. What did I get for this premium price? Poor service. The animal became incontinent - it urinated throughout the day and night. My dear pet lost bladder control for days and days. Blossey said this was unusual but to keep an eye on it. After a week, there was no improvement. I requested that my dog be re-examined (the vet did not make this request by the way, I had to). Dr. Blossey examined her on the floor in the waiting room - on the floor, not in an examination room. Didn't I just pay $1450? - and this is the service I get? I was extremely disappointed and angry. In addition to the medicine my dog was already on, Blossey gave me yet another medicine to try to control the incontinence. I assumed there would be no charge but, oh no, I was charged every penny for it even though it was not expensive (and it didn't work). I was also charged for a mild sedative (which I requested) because the dog was not comfortable the first night after the operation. Guess what? Another charge. When I complained about each of these additional charges after paying this ""hospital"" $1450, I was told ""well, at least Dr. Blossey did not charge you for the (dirty-waiting-room-floor) exam."" What an insult. Talk about being nickel-ed and dime-ed. They even charged me for the dogs ""head cone"" which had advertisement written all over it (so you know Dr. Fullenwider's vet hospital probably got it for free). The days of reasonable fees and excellent service - the days of Dr. Rubenstein, the original owner - are long gone. I am convinced that the young vets at Tuscawilla Oaks Animal Hospital need to pay back their student loans and pay them back as fast as possible. I'm not saying that the young vets there won't take care of simple doggie needs but if your animal ever needs an operation, hold on to your wallet. Sadly, after many years of going there, I choose to take my business elsewhere. After all, my animals are getting older and will likely need future operations. But Dr. Fullenwider and colleagues will no longer have my business - I can't afford them and I have lost confidence in them . I checked other vets in the area and found one that has over 20 years experience, excellent customer reviews, and charges ""a third"" of what Dr. Blossey and Dr. Fullenwider charged for the exact same procedure. That's two-thirds less!. They quoted me the price. So what did I do? Well, after still no improvement with my pet under the care of TOAH, I went to this new vet who quickly took a urine sample, found something he did not like, took my pet off all of the current medications and put him on new ones. In a day or two my dog improved significantly. I found my vet. I believe I was taken advantage of by Dr. Blossey and by Dr. Fullenwider's Tuscawilla Oaks Animal Hospital. Sadly, they lost a long-time customer. And not just me but also my other family members. I do not like writing reviews like this but I just wanted to share my most recent personal experience. If pet owners don't share their experiences with other pet owners, who will? Take my experience for what it's worth. Read Less

I have a miniature poodle and he has never been given better care. The office staff is friendly and helpful; the vets are fantastic. When my dog broke his leg (after office hours, of course), Dr. McPhereson, who had just left, came back to the office and did x-rays and put on a splint and cast in a matter of minutes. I don't take my baby anywhere else. It may run a bit on the pricey side, but it's well worth it. Read Less

My poodle's standard, no complication, operation to remove bladder stones cost $1500. A few years ago, another pet needed an operation to remove something stuck in the intestines. It cost $900 and the animal did not survive the operation (I am not blaming anyone, I'm just commenting on the cost). To get yearly exams, shots, and standard preventative medication, it costs between $220 and $280 depending on the pet (again, that's per year and per pet). When Dr. Rubenstein owned the practice I did not have such concerns. The practice is no longer owned by him and I have been seeing a different, young vet each time I visit. The vets seem to be recruited right out of vet school. After going to Tuscawilla Oaks Animal Hospital for 15 years, it's time for me to look elsewhere. I just can't afford their fees and hope I can locate a more affordable practice. If they're all like this, it may be time for me to do without pets. And that would be unfortunate. Read Less

If Dr. Rubenstein was still there, it'd be a 5 star. I sure miss him and his genuine care for animals without looking at dollar signs. I kinda think this place has fell down a few spots since he left. This place isn't bad, just doesn't make me excited. Situation: My cat got ahold of a pretty big frog some how, he even was kind enough to bring it inside the house to show me. After that, he got pretty sick. Stopped eating, hid in the closet, slept, got a fever, ect...we took him to TOAH and they had to hospitalize him for a few days. To this day I still think it was because of the frog (poisonus, maybe?) but they said that he has Feline Herpes, so stress triggers an "outbreak" resulting in him being ill. Everyday before and after work  I went to see him, and they had him in a cage over a dog that barked whenever someone walked in, I think because his illness was stress induced he should have been placed in a quiet area. But what really bothered me is this cats paw was the size of a Great Dane. It was so swollen and puffy from the IV liquid going into the paw. My mom is a nurse and said it shouldn't be like that but the tech said it was fine. The next day it was still super puffy, but he was being much more attentitive and responding to us when we came to see him. They wanted to keep him to monitor for a day or two longer, but we decided we would monitor him ourselves and made them take the IV out, that still had his paw 4x its normal size. The tech also kept trying to urge us to do a feline Lukemia test, the cat is indoors only (goes into the patio area but that's as outdoors as he gets) and was tested prior and was tested negative. She said that sometimes testing negative is not accurate, the only way to be 100% sure is to do a bone marrow test of some sort. Not Cheap. But she was pretty insistant on doing it, relunctantly we allowed it, and of course it came out negative. $400 for a test we knew would come back negative. Dr. R would never have done that unless he felt it was absolutely nessesary. Anyway, we took my cat home, everyday he kept getting better and within a 5 days he was back to his normal self. They do call to check in to see how he's doing, so that's always a nice touch. Knock on wood, but he has pretty much been fine ever since, as well as my other cats, so I have not came back to this vet since, I probably would if necessary, but would come with my guard up. Read Less

If Dr. Rubenstein was still there, it'd be a 5 star. I sure miss him and his genuine care for animals without looking at dollar signs. I kinda think this place has fell down a few spots since he left. This place isn't bad, just doesn't make me excited. Situation: My cat got ahold of a pretty big frog some how, he even was kind enough to bring it inside the house to show me. After that, he got pretty sick. Stopped eating, hid in the closet, slept, got a fever, ect...we took him to TOAH and they had to hospitalize him for a few days. To this day I still think it was because of the frog (poisonus, maybe?) but they said that he has Feline Herpes, so stress triggers an "outbreak" resulting in him being ill. Everyday before and after work  I went to see him, and they had him in a cage over a dog that barked whenever someone walked in, I think because his illness was stress induced he should have been placed in a quiet area. But what really bothered me is this cats paw was the size of a Great Dane. It was so swollen and puffy from the IV liquid going into the paw. My mom is a nurse and said it shouldn't be like that but the tech said it was fine. The next day it was still super puffy, but he was being much more attentitive and responding to us when we came to see him. They wanted to keep him to monitor for a day or two longer, but we decided we would monitor him ourselves and made them take the IV out, that still had his paw 4x its normal size. The tech also kept trying to urge us to do a feline Lukemia test, the cat is indoors only (goes into the patio area but that's as outdoors as he gets) and was tested prior and was tested negative. She said that sometimes testing negative is not accurate, the only way to be 100% sure is to do a bone marrow test of some sort. Not Cheap. But she was pretty insistant on doing it, relunctantly we allowed it, and of course it came out negative. $400 for a test we knew would come back negative. Dr. R would never have done that unless he felt it was absolutely nessesary. Anyway, we took my cat home, everyday he kept getting better and within a 5 days he was back to his normal self. They do call to check in to see how he's doing, so that's always a nice touch. Knock on wood, but he has pretty much been fine ever since, as well as my other cats, so I have not came back to this vet since, I probably would if necessary, but would come with my guard up. Read Less

Love My Vet. We have '3' pooches and would not Trust anyone more than the Dr.s at T.W Oaks animal Hospital. Dr Fullenwider is such a sweet endearing person that truly 'speaks' to the animals. My Dogs calm down when they see her. Good rates and sweet staff! HuRRay for Good Vets!~ Read Less

I recently moved to the area and decided to try this play on the basis of the mostly good reviews. Maybe I went on a bad day, but I found most of the staff to be abrupt, hurried (and I was there in the morning) and a little rude. There was a problem with my bill, and the tech insisted she'd preformed services that I knew she hadn't. Dr. McPherson was great with my dog, but the rest of my experience was so unpleasant, I'm not sure I'll go back. Read Less

Finally I found a vet clinic that can see me the same day I call, whose staff is always friendly, and whose doctors seem honestly interested in the well-being of my pet. Their prices are very reasonable, especially with the amount of time the vets there will spend answering your concerns, and the amount of care they show for your animal. Read Less

I went to TOAH for years. They were different when Dr. Rubenstein was there. Very caring and understanding, there for you and your pet. Not now. My dog went in to have a lump removed from his back leg and a teeth cleaning. I was told that the cleaning would be $100 since he was already under from another procedure. When I picked up my dog and looked at the invoice I was charges $160 for the cleaning. I then had to wait 20 min for someone to talk to me about the over charge and was told ""That's what it is, can""t do anything about it"" Then 5 days later the stitches can apart and now there is a hole in his incision. I took him in the following morning and they took care of it giving him 13 STAPLES were they originally put 5 stitches. The first repair looked like an intern stitched him...so loose and not tight and neat like the staples. Why couldn't they use staples the first time?!?!?! And then they had the nerve to charge me $174 for ""fixing"" the first repair. I'm DONE. It's true as others have stated, the front desk girls are rude. Read Less

I have been going to Tuscawilla Oaks for 3 years now and they are wonderful. I always feel like part of the family. The entire staff is always friendly and hospitable. My pets have seen each of the doctors there, and I've been satisfied with all of them. They've always given my pets the extra attention that they deserve, and you can't ask for more than that! While sometimes you have to wait a little while, it's definitely worth it. I've recommended all my friends there and will gladly spread the word! Read Less

I took my dogs there for years, even though it was a 40 minute drive to get there from where I live now. They seemed to do a good job and I just stuck with it. I still think it is a safe place to take your pet. But... Im not going back. My dog HATES having his nails clipped. Even with the best tool, lots of petting, and never cutting them too short he just hates it. So I asked if I could have his nails cut while he was under anesthesia for teeth cleaning. The desk person said they could do it for $9, but charged me $11 on the bill. ( I also specifically repeated this request when I dropped him off ) When I got the dog home later I noticed the nails were not cut. I figured they just forgot, no biggie, but I called back to have my money for that service refunded. I told the person who answered the phone what happened, and when she returned to the phone after checking she told me that the technician said she had indeed cut the nails. She had cut two paws worth while he was awake and he ""freaked out"" so she cut the other two while he was under. So in spite of asking specifically to have them cut while he was under, they still cut some while he was awake. And the fact is, they didnt cut them. I ask you... if they are still so long that they cause the toes to curve a little when he stands up, are they cut? They dont look cut to me. I think I should know what cut dog nails look like on my dog after cutting them monthly for 11 years. Please! I let them grow that long on purpose in anticipation of sparing him the grief of cutting while he is awake. Even from a business sense its illogical. Say I'm wrong, they did cut the nails. Are you going to quibble with a customer who spends about $200 annually in your store over 11 dollars? Really? They refused to refund the money, but offered to cut the dog's nails again. I guess the part about how the whole point was to have him asleep while they're cut just sailed over all their heads, even though I mentioned it repeatedly. Why would I pay someone to cut his nails while he's awake? I'll do that! I dont need to pay anyone. Thanks but no thanks.... I'll be taking my business somewhere else, there is nothing special about this establishment that warrants a 40 minute drive. I'll be looking for a new vet now. Congrats TOAH, you just lost a customer. Read Less

My dog is a new patient at Tuscawilla Oaks Animal Hospital and I've been extremely impressed by the professional care their staff have displayed. I became a fan (and my dog became a patient) after the 'open house' the hospital held in the spring. I would highly recommend Tuscawilla Oaks to anyone who has a loved pet in their life. The review by 'Puglife' seems highly uncharacteristic of the staff from what I can tell. I know it's been a brief time, but I've never experienced any behavior or care that is less than stellar from the doctors or techs. Read Less

Tuscawilla Oaks Animal Hospital has been my dog's vet for about five months now, and overall it is a great place to take your pets.My dog had some bizarre skin condition that no previous vet within the past six months could properly diagnose.  I grew very tired of each vet wanting only to put him on antibiotics for extended intervals, which didn't seem to be treating the cause, as the condition would always come back.Dr. Willey at TOAH was the first vet I found that was not pompous and didn't pretend to know what the issue was when he really didn't.  He's great with my dog, and explains everything to my understanding.The office staff is not the most customer-focused bunch (EVERY time I call the office, I'm immediately put on hold), but they are efficient.  And TOAH has the lowest prices on meds I have found in the Orlando area (even lower than 1-800-Pet-Meds, in many cases).Also, beware that there is a very similarly named vet just up the road from Tuscawilla Oaks called Tuscawilla Animal Hospital.  I tried them as well, and the experience was not good.Their office is a little far out for anyone downtown, but after going through four vets previously and not being able to find the right 'fit', I'm happy to say I will be sticking with Tuscawilla Oaks. Read Less

I took my baby pug in because he got hives from a bite...they didnt have a doctor assist me(I Have been here before so I thought I could trust them)...they had a butch tech. who was very unprofessional wearing jeans and a piercing tell me to give my dog human benadryl. The next day my dog started going into seizures and couldnt walk.....I would NOT EVER take my dog to such irrisponsible people. Please, save your animals...DONT TAKE THEM HERE Read Less

The staff is really friendly and caring, we've taken our 2 cats there for 8 years since we moved into the area. The only problem I have is that when I make an appointment, I am there usually 5 mins. early, but I am never seen until at least 30 mins after my appointment. I stay because of the care and personal attention, but the extra attention definately puts them off schedule. Read Less

The staff is always extra friendly and I've never been denied entry whenever anyone in the office saw me outside even if it was a few min. after closing time. It's happened at least twice. (Granted I call to let them know I'm running late and am on the way.) We've had 2 older dogs treated by them and I know Dr. Rubenstien and his staff did everything possible for them. He did everything he could for one of my dogs that had a brain tumor after our previous vet misdiagnosed her and sent us on our way, and he extended the life of one of our dogs w/ a very serious heart problem significantly. I now take my new cat to Dr. McPhearson and I'm confident he receives the best care. I've never been anything with pleased with this office in the near 10 years I've been seeing them. Read Less

I have been going to Tuskawilla Oaks Animal Hospital for about 2 years and I have no complaints. Dr. McPhearson has taken great care of my 2 cats, Sake & Sophie. She has been very helpful and professional. Regarding the comment below, if someone came into your work late or after hours wouldn't you be irritated? I would. Not everyone is going to like everything 100% so find out for yourself. I absolutly sugguest the animal hospital and the Dr's there. Read Less

I have been a client of Tuscawilla Oaks Animal Hospital for 14 years. All of the doctors are friendly, caring, and take emergency care on the weekends. Some of the previous reviews are a joke. If someone showed up at your work late would you open the door for them? NO. So what is the problem? Some people can find anything to complain about and do. If someone has been going their for 10 years and had one bad experience, complain, and leave because of it is stupid. What about the 10 years of no problems? I guess it's hard to please some people-those who expect way more then they give. Everyone-staff included have always been so good to us. They have done a great job with all my animals. Thank you. Read Less

I highly recommend this veterinarian for service and quality doctors. The doctors are excellent, esp. Dr. Willey, who is wonderful, caring and very knowledgable. The staff is always friendly and gets us in right away. They are a very good quality place to take your pets. Read Less

You would be hard pressed to find a more devoted staff than this! I have been using Tuskawilla Oaks for the last 15 years (2 cats 1 dog) and cant imagine better care. The Dr followed up with a weekend call to check how my cat was doing and is always willing to take time to explain diagnosis and follow up. I have been recommending family and friends to Dr. Rubinstein for years and the care has been wonderful I cant imagine a more proffesional or caring staff! Read Less