I can't say enough about this hospital. I have taken my dog Mac their several times because he is always getting into things as a puppy. I have always been pleased with their service. They are caring and go out of their way to take care of me and my dog. Going to the ER with your dog is always stressful but I wouldn't take my dog anywhere else. Read Less

I hate this place. When I brought my dog there because he literally had the entire flap of skin ripped all the way off his entire neck they left him sitting there for 18 hours before they took him into surgery and never even told me. Because of the trama and the pressure it caused he now has a bulging eye. I brought him in at 10 o'clock at night and they did not perform surgery on him until 3:30 the next afternoon. I kept asking them for updates and they kept telling me the doctor was gonna call me, the doctor was gonna call me, but they never told me they didn't do the surgery. I mean what the what! I brought my dog into an emergency vet and they let him sit there for 18 hours. I was livid. They should have told me they couldn't take him but they didn't and they deliberately kept it from me that they had not performed the surgery on him. I have an entire lifetime of experience with animals and vets and this place is alllllll about the Benjamins! Read Less

Look no further for top notch vet care!! My family and I cannot say enough good things about the Veterinary Specialty Hospital and the level of patient/client care they provide there. My little cat Manny underwent a complicated surgery with Dr Maria Vianna and was given the best care possible. I searched high and low for a Specialty clinic that would meet the standard of care I want for my fur baby, the head surgical nurses Michele and Kirk eased my nerves and helped me feel I was making the best choices possible for his care. The doctors on staff overnight took great care of him post-op and the nurses even emailed me a picture with an update at the end of the night. The front desk is exceptional handling multiple calls, appointments, and walk ins, all while remaining calm collected and very sweet with every patient and owner walking through their doors, Nicole Raven and Beth all took care of me and Manny and did a fabulous job. Read Less

I visited this office for emergency after hours care for my beloved cat, who died suddenly from a heart attack. I hoped that he could be revived. The receptionist and 2 vets who helped us were incredibly informative, gentle, kind, and professional during this very sad event. After the vet determined that my cat could not be revived, the vet offered to clean him and bring him to us. The tech brought him to us wrapped like a baby in clean, fuzzy blankets. My children, spouse, and I were able to spend a lot of time saying goodbye to our cat in a quiet room. Afterward, the vets answered all of my questions about his condition, which was incredibly comforting. The receptionist was as gentle and wonderful with my entire family. I appreciate all of them and the care they provided. Read Less

Rushed my screaming dog to the er vet because my vet was not going to open for over an hour!When I got to er vet they said it's shift change... ok. Nurse took my dog back for her temp and weigh in,came back and said they saw an anal gland abscess that was ready to rupture. She was very nice and left, thankful they left a pad I could wrap my pup in as we sat for an hour and forty five minutes alone in the exam room!!!!!!! No one checked in with me. Not even to apologize or tell me they were doing rounds still. I used that time to find another vet who said to rush her to his office! When I got up to leave the receptionist was very apologetic and another nurse went back and came out and said a vet would be with me shortly.... shortly??? After 2 hours??????? My dogs situation may not qualify as urgent to some, but to me, it was everything and they did nothing!!!!!!!!!!!!The oath says do no harm, not to do anything‍ Read Less

Dr. Vianna and her team are simply amazing.  They are caring and compassionate while still being honest and forthright.  I have an older rescue dog and Dr. Vianna and her team have performed two different surgeries on her.  I trust their knowledge and experience.  Highly recommend this hospital and Drs. Read Less

DO NOT GO HERE!! Worst experience of my life! Our dog had been working really hard to breath for serval hours, we decided it was best to have him in peace and this was the only office opened at the time. We walked in the door and they immediately threw Cooper on a stretcher and told us they had to start an IV in the back and would be right out. I am an ER nurse and have never started an IV away from a family member. Within two minutes, they wheeled our dog back into the room where we were waiting for him, dead. Tried to tell me he was agonally breathing and I explained to the tech that I see people agonally breath and die everyday, and he wasn't agonally breathing. She rolled her eyes and yelled "I was a paramedic for 18 years"... they were the most unfriendly staff I have ever seen. The doctor didn't even introduce himself. & tried to administer the euthanasia after our dog had already passed for the extra charge...in my experience of being a nurse I would never treat a family like that who just experienced a loss. Human or animal, they are both family. This place was disgusting and their staff should be ashamed of themselves that they made a family feel this way. Read Less

As much as I don't like to find fault, this clinic is ridiculous. They overcharge for services and don't appear very knowledgeable. My dog had been seen by four of the vets in the clinic and all four misdiagnosed my standard poodle. At one point it was mentioned that she may need to be euthanized. As it turned out she had pyrometra and needed to be neutered. Pretty standard. I believe that they wanted to charge more then $3000 for this procedure. Do yourself a favor and stay away. Nothing good happens here.I believe that they take advantage of your desire to save your dog. Read Less

Stay far far away from this place. They only care about your money, and not the well being of your pet. I am new to the area and in the middle of the night(4am) my dog was screaming because she was in pain and had shallow breathing. I am a college student and am financially supported by my family so I had to wait for someone to wake up in order to pay for the vet so before bringing my dog in the asked if it was okay if I could wait in the lobby until I got a hold of my parents even if it took forever I told them I wouldn't leave and they had the audacity to tell me no, I had to pay BEFORE my dog is treated. I am absolutely disgusted by this place I've never heard of a vet making you pay before your dog is treated. I ended up going to Palm Beach Veterinary specialist where they did not mind me waiting in the lobby and they actually were more concerned about my dogs well being. This place this a disgrace to all the vets who ACTUALLY DO CARE ABOUT ANIMALS. Read Less

This is by far the greatest place to take your animal. I have never used this place but my neighbor had a dog that was dying. They were very accommodating and comforting saying to contact them in the morning and they would help euthanize the dog who was 17 years old. That evening the dog passed. I brought the dog in and was greeted by the most hospitable staff I have ever encountered. They were endearing, kind and so comforting. I can't even tell you the relief I felt for the neighbors and for the dog. The next few weeks I received a handwritten card from the entire staff with their sympathy and love. I was overwhelmed and my neighbors were so touch by their kindness. I am so humbled to know that there are businesses out there who still have that personal touch. From the first phone call, the visit and the end. Thank you for everything. Read Less

A few months ago my English bulldog very suddenly became extremely sick. After taking her to VSH she was diagnosed with a bowel obstruction. She had to have two surgeries to save her life. Then she became septic, then she developed spinal meningitis. I'm 100% sure my dog wouldn't have survived if not for the expertise, love, compassion, and support that VSH provided. They are the best at what they do-BAR NONE! This review can't possibly describe my gratitude. Read Less

I can not express to you how AMAZING this facility & staff is. In the middle of the night I discovered my 2 year old cat was having a medical emergency... having breathing issues and almost seizer like movements. I searched for the closest ER Vet & arrived to VSH with my cat in hand. I arrived in complete hysteria, like all of us, our pets are our children, and this was the first medical issue I experienced with my cat. The staff immediately took my Chip to the back and attended to her. I was then taken to a private room & offered coffee, tea and emotional support. The late night staff couldn't possibly done more for me. After learning my cat was having an allergic reaction, and was stabilized, they requested to keep Chip overnight for observation....  But not before they outlined a best case/worse case scenario financial plan. Which was far more affordable than expected. They promised I would not pay more than what they presented. I agreed to leave Chip & they ensured me they would call me the moment anything changed with her health. I got a call first thing in the morning, saying she was A-OK and can be picked up at anytime. I picked her up, and didn't lay a penny more than then "best case" scenario I was given. This staff not only saved my Chip, but attended to me and my emotional needs. I am unbelievably impressed with this facility, and will not go anywhere else. If I could rate a 100 Star I would! Thank you thank you thank you to VSH for ALL you did to help not only my Chip but me. Read Less

I had been to 2 other vets with my little kitty SPOOKY who was having trouble breathing---she was adopted 11 years ago on the 1st day I volunteered at our  no-kill shelter Adopt-A-Cat ---and sadly after VSH and Dr. Bischoff (?sp?)-did a chest aspiration--he called and told me she had untreatable malignant cancer---ended up having 2 more weeks then as her breathing got more difficult I had to make the heartbreaking choice to put her to sleep so she would not suffer any more. I love her and miss her sooo much!  VSH was quick, professional and compassionate!!!! Read Less

We waited for 4 hours for the care of our dog. Our dog was taken to the back for the entire time and we didn't even get to be with him. All we needed was a simple treatment plan, but they kept wanting to take our money and run more test. They even sent someone in a separate time to open a credit card. I don't think they even care about their patients! All they care about is getting money!! This is the worst place to take your pet!! Read Less

I unfortunately had to put down my kitty of 17 years. The staff here made it as comfortable for us and our sweet girl. The staff are very kind and the process was painless. Definitely recommend for all types of services. Special thank you to Kristy that works there in the front. She really helped me calm down and prepare for what was to come. Read Less

This is BY FAR the absolute WORST emergency clinic to go to! Not only did they LIE to me about my dogs temperature, they lied about what she needed COMPLETELY!! This hospital is a SCAM, the suck the money out of you while they force you to wait HOURS without your dog inside their waiting rooms. I declined their services and took my pet to Palm Beach Veterinary Specialists, where they are TRUE specialists and gave my pet the PROPER care she deserves!!! Read Less

This is BY FAR the absolute WORST emergency clinic to go to! Not only did they LIE to me about my dogs temperature, they lied about what she needed COMPLETELY!! This hospital is a SCAM, the suck the money out of you while they force you to wait HOURS without your dog inside their waiting rooms. I declined their services and took my pet to Palm Beach Veterinary Specialists, where they are TRUE specialists and gave my pet the PROPER care she deserves!!! Read Less

Worst experience EVER!!! My vet referred me to Dr. Bucheler and we both called to confirm his availability. When arriving I told the front desk that I was there for an ultrasound with Dr. Bucheler. They proceeded to take my pet into the back while the vet tech took all my information. After sitting in the waiting room for 35 minutes Dr. Raymond (???) came in and informed me that she could do the ultrasound and that Dr. Bucheler was leaving for the day. I told her that I specifically asked for Dr. Bucheler when I arrived and would she please ask him to see my pet? She was very perturbed and left the room. This went on for another 30 minutes before she returned stating that Dr. Bucheler was leaving and will not do the evaluation. I told her this is TOTALLY unacceptable and I want my pet back. She stormed out of the room!!! Her attitude was horrible!!! They had no right to take my pet if Dr. Bucheler was never going to take my case. I am so disappointed with this facility and especially with Dr. Bucheler for NOT even taking the time to speak with me!!! HORRIBLE SERVICE & EXPERIENCE!!! Read Less

My vet referred me to Dr. Bucheler at VSH after she saw a mass on my pets lung on an x-ray.  My vet and I called before going to VSH to confirm that Dr. Bucheler was available.  When arriving I told the front desk that I was there for an ultrasound with Dr. Bucheler.  They said ok and proceeded to take my pet into the back while the vet tech took all my information.  I sat in the waiting room for 25 minutes before asking what was going on???  After 10 minutes a Dr. Raymond came in and informed me that she could do the ultrasound and that Dr. Bucheler was leaving for the day.  I told her that I specifically asked for Dr. Bucheler and could she ask him to see my pet?  You could tell she was perturbed when she left the room.  This went on for another 30 minutes before Dr. Raymond returned stating that Dr. Bucheler was leaving and will not do the evaluation.  I told her this is TOTALLY unacceptable.  I asked for my pet back and she proceeded to storm out of the room!  Her attitude was horrible and they had no right to take my pet if Dr. Bucheler was never going to take on the case.   I am so disappointed in this facility and especially Dr. Bucheler for NOT even taking the time to speak to me directly!!!  HORRIBLE SERVICE & EXPERIENCE! Read Less

I highly recommend this place for your animals in the event of an emergency. The staff was very helpful, understanding and knowledgeable, Dr. Lippo was great, he would always take the time to personally answer our calls to give us an update and he was very honest. They also made it very easy for us to visit our dog while she was staying there, even though she couldn't make it to a room. Thanks! Read Less

I was referred to VSH from my primary veterinarian (who charged me a very significant amount of money for numerous diagnostics which they deemed "inconclusive"). During what was an incredibly stressful time for me, from the moment I walked in the front door (at midnight) I was greeted with sympathy and reassurance. They were able to diagnose my dogs condition quickly with limited "diagnostics" needed. It was life threatening and required emergency surgery. It was not cheap,  but I would not expect it to be. Dr Vianna performed an successful surgery but during post op is where the staff goes above and beyond what is expected. My dog was in loving care and I was consistently informed on her condition and recovery. I received emails "from my dog" that were personalized. Knowing the constant stress that is inherent in their job, the staff was able to exceed in making everyone comfortable and happy through a bad situation. This was over a year ago and my dog is happy and healthy thanks to VSH. Read Less

Dr. Rose Peters and her staff (Kristy, Julia and everyone else) are amazing. If you ever find yourself in that awful place where you need need a neurologist for your fur baby, do yourself a favor and go to her office! The moment we walked in the door, I knew my little one was in good hands. From the staff's bedside manner to their constant and thorough communication, I couldn't have asked for anything better for an otherwise scary experience. I give Dr. Peters four paws and two thumbs up! Thanks again for everything. Read Less

We have a 13 year old Pug named Hercules who had a tumor the size of a grapefruit on his stomach. We were so apprehensive at first given his age and a heart murmur but Dr. Vianna did a fabulous job and the staff was so welcoming and calming...Herc is doing great and we thank them all very much Read Less

I want to personally thank all the staff here for being so professional, helpful and compassionate. I had an emergent situation with my dog last night in the late evening. From the receptionist to the AMAZING nurse to the doctor; everyone truly cared about what was going on and made every initiative to help, not only my dog Carmella, but to help me through a very stressful and scary situation. I really can not thank everyone enough here for all the help and support I received. Read Less

Top notch, professional and extremely knowledgeable! We had a pet emergency and not only did they assist us immediately, they resolved the matter fast. When we received our bill I was also impressed as their bill was less than a “routine visit” to our old vet.Read Less

Best animal hospital in South Florida. They took such great care of my dachshund. She was high risk and unlikely to make it through the night and they helped save her life! I couldn't be more thankful. Every day they'd send email updates with a photo of my dog and would let me call or visit any hour of the night. Thank you, VSH!! Read Less

My 12 year old dog rocky just had surgery done Monday morning to remove a liver tumor. We really loved Dr. Vianna right off the bat. She made us feel comfortable with the procedure and kept us updated the entire time of his stay. All of his nurses where great and we appreciated all the great comments we got from the staff about our pup.We loved getting the messages and emails with Rocky’s picture and updates it made us feel so much better. We have 3 dogs and will def use this hospital again for our fur babies. Read Less

If I could give it more than five stars I would the girls at the front desk the nurses and even Dr Cameron all 5-star very thorough they don't rush you and very caring they offer coffee and the place even smells awesome Read Less

I recently moved to Palm Beach Gardens and when my 3 year old American bulldog Sophia started acting not quite like herself (lethargic, no appetite, restless) I googled an after-hours option and came across VSH's website. When I called the receptionist she was friendly and reassuring. When we came in she saw Dr. Toccoa Graves who was super personable and knowledgeable. She recommended an x-ray to see if the issue was an obstruction, as Sophia is known to eat household items s...uch as soft dog toys, paper towels, and socks. We made the unwise decision to wait it out and see if she just had the dog flu, but had to bring her back a few days later under the same circumstances. This time we saw Dr. Lora Howell who was just as helpful and friendly. Unfortunately, the X-rays we had taken at her normal vet's office were unable to show the obstruction and we had to do an ultrasound at VSH in order for the culprit...a sock... to be found in her intestines. Her emergency surgery was scheduled for that day & Dr. Maria Vianna did an excellent job of keeping us well informed throughout her first day of recovery. Sophia is still currently at the hospital on her 3rd day of recovery and Dr. Nathan Lippo, who I met today, was extremely thorough in helping me understand what was occurring in her post-operative recovery. He is hoping to have her ready to come back home tomorrow. The office is so great about letting you come visit your babies whenever you have time and they send me such sweet e-mails with pictures of Sophia at least twice a day that put me at ease. I've had full on emotional meltdowns in the office over having to leave her and everyone was so sweet and promised to give her tons of love. I'm a shameless crazy dog lady and Sophia means the world to me, I feel so confident that she is being taken care of and well-loved while at VHS, and I SO regret not taking Dr. Graves initial suggestions. Their services are far from cheap but when it comes to your furry family members, I've learned from this experience you definitely get what you pay for and she's well worth it for me. Everyone from the receptionists to the vet techs to the doctors/surgeons have made this process as pleasurable as it could possibly be. I'm so thankful to have found this office and I would strongly recommend them to everyone I know! See More Read Less

I recently moved to Palm Beach Gardens and when my 3 year old American bulldog Sophia started acting not quite like herself (lethargic, no appetite, restless) I googled an after-hours option and came across VSH's website. When I called the receptionist she was friendly and reassuring. When we came in she saw Dr. Toccoa Graves who was super personable and knowledgeable. She recommended an x-ray to see if the issue was an obstruction, as Sophia is known to eat household items such as soft dog toys, paper towels, and socks. We made the unwise decision to wait it out and see if she just had the dog flu, but had to bring her back a few days later under the same circumstances. This time we saw Dr. Lora Howell who was just as helpful and friendly. Unfortunately, the X-rays we had taken at her normal vet's office were unable to show the obstruction and we had to do an ultrasound at VSH in order for the culprit...a sock... to be found in her intestines. Her emergency surgery was scheduled for that day & Dr. Maria Vianna did an excellent job of keeping us well informed throughout her first day of recovery. Sophia is still currently at the hospital on her 3rd day of recovery and Dr. Nathan Lippo, who I met today, was extremely thorough in helping me understand what was occurring in her post-operative recovery. He is hoping to have her ready to come back home tomorrow. The office is so great about letting you come visit your babies whenever you have time and they send me such sweet e-mails with pictures of Sophia at least twice a day that put me at ease. I've had full on emotional meltdowns in the office over having to leave her and everyone was so sweet and promised to give her tons of love. I'm a shameless crazy dog lady and Sophia means the world to me, I feel so confident that she is being taken care of and well-loved while at VHS, and I SO regret not taking Dr. Graves initial suggestions. Their services are far from cheap but when it comes to your furry family members, I've learned from this experience you definitely get what you pay for and she's well worth it for me. Everyone from the receptionists to the vet techs to the doctors/surgeons have made this process as pleasurable as it could possibly be. I'm so thankful to have found this office and I would strongly recommend them to everyone I know!! Read Less

The only good thing to happen to my dog at Loxahatchee's Palms West veterinary hospital was their referring me here. VSH sent me regular updates, including pictures, of my dog, always answered the phone promptly, and presented me with an extremely detailed invoice so I understood the costs of everything. I hope I never need an emergency veterinary hospital again, but if I do, I'll drive the extra 45 minutes to come to VSH. Read Less

I'm very pleased with the services rendered here. The receptionists here were extremely helpful and helped me immediately upon arrival. I am especially thankful that Whitney Goldman went above and beyond her duties to assist my dog Henry and I. Doctor Harrell was very sweet and efficient with the diagnosis and prognosis. I also appreciate the tech Jess helping me administrator Henry's medicine and going over the dosages with me step by step . My overall experience here was awesome and they work very diligently here in emergency situations. Thank you very much for my services Veterinary Specialty Hospital. Read Less

We just moved to the area and had an emergency situation with our furry baby, Gonzo, who ended up needing surgery. I cannot say enough good things about the experience we had. The staff and facility are beyond amazing - capable, professional and compassionate and treated our boy like he was their own. They communicate with you every step of the way. He is doing so much better and can’t thank you all enough for everything from the bottom of our hearts!Read Less

The staff is amazing. Had to take my 14 y old puppy on Wednesday night for an emergent situation. I did not know what was happening nor did my girl, Cheyenne. They advised me that this was serious and I sadly had to leave her at VSH to be treated. I have never had to leave her outside her home in the 14 years I have had her. I was nervous and concerned. The vet called me in the morning and gave me updates and the staff sent me random emails with photos of my baby. This made an upsetting time very easy to cope. Thank you all for getting my girl healthy again! Read Less

My boy, Zac had a torn ACL which required a titanium plate to be implanted in his left rear leg. He has/is suffering through post op complications. Everyone at VSH has been so supportive and compassionate through this entire ordeal. Special kudos to Michele for her help, love and support of Zac. She was very instrumental in getting both Zac and me through this. She is truly the best!!! Read Less

Our dog had an infection which became serious. The staff at the hospital took amazing care of him. Everyone treated our dog as if he were their dog. They genuinely cared about him. Thank you Nicole for your excellent service. Read Less

Beyond impressed!! I drove all the way up from ft. lauderdale for laparoscopic spay minimally invasive procedure. The staff, nurses, & surgeon were beyond professional, friendly, and amazing!! I highly recommend this veterinary for all and every pet need. They loved my lil Whitney as their own!! 5! Bonnie, Michelle, Alyssa, & Dr. Vianna rock! Read Less

I usually would not write a bad review but this needs to be said. I have been here two times before and they were wonderful. I came in at 4:50 and told the receptionists that Daisy was having trouble breathing and coughed this morning when she woke up and started again after a treat when I got home. She told me to pick her up Incase she was contagious. I had no problem doing that. She said there were two emergency's so it would be a while. I waited and heard them leave. Two more dogs came in and the last I heard the nurse say they had come back for a checkup. No nurse had been in for 2:30 hours to see what was wrong all they knew was she was having problems breathing and would cough trying to throw up. They greeted the other dogs but not Daisy. She is a 9 year old cockapoo. I told the receptionist on my way out that no one had come into our room to see if Daisy was even alive and after the second dog non emergency was seen before us. She said, oh, I will take her out. Very, very, very disappointed. I will wait until tomorrow to see her regular vet. She hasn't cough again since we got home. Hopefully whatever was in her throat worked it's way down. Not that this place cares. Read Less

Highly recommend for your emergency needs! Our 11 week puppy Rhino was treated here for the parvo virus. He was hospitalized for what seemed like the entire month of Dec. They saved his life, literally. We visited every day and they were very accomdating letting us visit and stay as long as we wanted. We live in Port St Lucie but VSH is worth the drive. It was a rough time for us and they kept us updated every day, even sent us pictures! Rhino was treated probably by every doctor on staff and they are all great! We were able to bring him home for Xmas. He is doing excellent! Thank you VSH!! Read Less

Dr. Nathan Lippo and staff was knowledgable, gentle, and compassionate with my dog, Peanut. He listened carefully to problems we were having. He took all the time necessary to discuss my dog's issues and explained our options and answered every question. I also appreciated that he was thoughtful of managing the expense of care my pet required. I am so grateful that my family was recommended to VSH Palm Beach Garden. I highly recommend for special care of your fur babies. Read Less

Took my dog Pepper in for surgery on her leg. Her leg is now worse then before she got the surgery. She limps very badly and often times won't put any weight on it at all. To make it seem as if she would come out with improvements to her leg is very upsetting since she is in NO way better. Read Less

Wow can not say enough about VSH they are absolutely amazing! Had to bring my sweet Lily in after she picked up a frog and had a horrible seizure like reaction. The staff was amazing, knowledgeable, and compassionate! The place was very clean, well run from the second we walked in! Also a follow up call to check on her the next day. Highly recommend if you ever have an emergency, and I also learned they are highly specialized in several things not just an emergency clinic. Read Less

I had an absolutely phenomenal experience at VSH.  I was referred to VSH by my regular vet for my dog to have surgery.  Every visit was flawless.  Dr. Vianna and all of her staff are so kind and thorough.  Her vet tech was incredible!  She made me feel as though my dog was her dog on the days that I had to leave her there.  She truly cares and made my already great experience even better.  My own vet was impressed with VSH as well because they forward all records from each visit over to him right away so he was filled in on everything.  I can't recommend this practice enough! Read Less

No one cares what you know, until they know you care. They definitely care here. We took our feline fur baby Winchester to see them on a Sunday for an emergency. What an amazing and caring staff. They took us in almost right away and made us feel very comfortable. Candice was very sweet and kind. She went above and beyond and didn't hesitate to clean Winchester after he soiled himself. A lot of other places that we've been to in the past never did that. Dr. Harrell is very obviously a huge animal lover. Winchester, who usually shys away from people,  was at ease with him very quickly. I cannot say enough about how they treated Winchester and how they treated us. Five stars! Read Less

First time here and they are treating my doggie as if she was my baby.   They are kind, sympathetic, on time and immaculate.I trust them completely and their aftercare is excellent calling to make sure your animal is ok and answering any questions.   They are the best Read Less

I came to this hospital with a very sick little dog. I was extremely distressed because he was dying.  Everyone at the hospital was extremely professional and very compassionate. They were very nice to me and showed me how much they cared about my dog. I can't thank them enough. They were a great hospital. Read Less

I brought my dog into VSH late Thursday night, I believe my dog got ahold of a bee and was stung. Very scary situation how my pups health took a toll for the worst quickly.. needless to say I stormed in frantically and she was brought back within minutes. Everyone involved in the process from the  friendly front desk lady, vet tech (Caitlin) and both doctors (Dr. Waters over night) (Dr. Harrell day time) were nothing short of amazing! I received a phone call as soon as the blood work was completed and given an update on Bella. The next morning I received the sweetest email with a picture of my pup including an adorable message. Like any emergency situation I was asked to leave a 75% deposit on the estimated care she would need, when I returned to pick her up the following evening I was refunded a large amount of money for services not rendered. I've never experienced such a trustworthy, warm, & friendly environment to bring my fur baby to, we look forward to continuing a relationship with this 5 star facility. Read Less

An awful illness for my dog led me here. I can not say enough about this hospital. Every single employee went out of their way to make sure that my dog and I were both comfortable. Dr. Vianna and Michelle were amazing!! Read Less

My experience with Veterinary Specialty Hospital far exceeded any expectation. The care, concern and attention to my puppy as well as myself was amazing. I HIGHLY recommend them and can't say enough about their entire team. Impressive group!!!! Read Less

In our time of need they offered compassion, a clean and state of the art facility, a staff that was educated and so much more. We dropped our baby off for surgery knowing that he was in excellent hands. The staff has superb communication skills and function together as a well oiled machine. I highly recommend this business. Our pet is home a day early and is recovering beautifully. Read Less

Bonnie and Christie at the front desk made us feel really comfortable bringing my dog in which was an emergency situation for a displaced knee. Everyone was so kind to us and I recommend them highly from vet to assistant to front staff Read Less

Excellent customer service. They keep you posted on your animal's condition with regular calls and emails. You are permitted to visit and to bring items of comfort to your pet while they are staying. The doctors are knowledgeable and my dog was very calm given that situation so I could tell that they were treating him well. The pricing is upfront. Read Less

I had to bring my kitty Sunny to an emergency vet on Friday night at 11:30PM. I have had very bad experiences with emergency vets. I Googled for a new place I had not been. Finding VSH and their reviews, I decided to call and bring him in. I am so very happy I chose VSH. From the moment I entered the staff couldn't have been nicer. Dr, Raymond was very nice and knowledgeable. The compassion was definitely there from everyone. I had to leave Sunny overnight. The Dr. called me early in the AM to report on what she found. When I picked up Sunny, again, the staff was excellent. I was briefed on what I had to do to care for Sunny, given papers to detail everything that was done. I must say, if you are in need of a vet or emergency hospital, I highly recommend VSH, Thank you all again, Sunny is home resting. Read Less

Unfortunately, my kitty Sunny needed a vet at 11:30PM on a Friday night. I have had bad experiences with emergency vet hospitals in the past. After Googling, I found VSH with excellent reviews. I packed up Sunny and off we went. I must say, I have had pets my entire life. Never, have I been so pleased. The staff was compassionate, Dr. Raymond was very thorough and so caring. I had to leave Sunny overnight. They took such good care of him and when I picked him up the next day, again, the staff couldn't have been nicer. Sunny is now home recuperating. He seems to have experienced zero trauma. Thank you all so very much. You are an outstanding facility with outstanding staff. Read Less

This is an excellent facility.  In all my years of having to use an emergency 24 hr vet, I have never been SO satisfied.  They are compassionate, excellent care, clean facility.  if you're in need of this service, I say don't hesitate to use them. Read Less

My dog had an evening emergency and I brought him to VSH for the first time. I found the staff friendly and attentive and the ER doc took the time to explain what was going on and provided excellent care. Thank you Dr Harrell. Read Less

We are so grateful for the great care our lab Owen has received at VSH. From the moment we walked in the door, we were treated with compassion. Dr. Lippo has been outstanding. I especially appreciate his warmth and honesty. Erin, Bonnie, Christie and Alyssa at the front desk are also bright lights in such stressful times. Allison, our technician, was always available for questions or concerns. I truly appreciate the love they showed our precious boy.Read Less

My name is Eddie, I want to let everybody know how awesome and amazing the Veterinarian Specialist Hospital is, Maddie and Pepper my two girls a Wheaten Terrier and a pitbull had a fight with each other and Maddie the Wheaten Terrier was injured very seriously and I want to let everyone know that the medical staff at this emergency hospital absolutely were outstanding amazing awesome and made my girl Maddie so much better also I brought in Pepper my pitbull which also they had done an amazing awesome outstanding job on them both. A special thanks to to all of the medical staff that were part of my girls recovery thank you so very much and I highly recommend this Hospital to anybody and everyone that has an emergency were there pet Read Less

Although it was unfortunate circumstances that brought me to VSH on my first visit, I had a profound experience. I've had animals all my 61 years, so I've been to a lot of veterinary hospitals. The entire staff at VSH was sincerely compassionate. Their compassion for my dog Carolina and for myself still overwhelms me. My vet, whom I love, was unavailable, and Carolina needed to be seen immediately. So off to VSH I went as I was referred by a friend. Dr Lippo is an outstanding critical care practitioner. Although we had to put Carolina down, I'm very, very grateful to Dr. Lippo and the staff at VSH. Just to give my review a bit of credit, I'm a critical care nurse of 32 years. Read Less

The entire staff was so kind and considerate. The nurse took his time with Tank, made us both feel as comfortable as possible, took time explaining and answering all my questions. Tank is usually skiddish around men, but he didn't have any issues with the male nurse (so sorry forgot his name) . What started as a scary situation for me, ended well, with the help of the staff at the hospital. ..would recommend them highly. Read Less

Thank you to all the amazing doctors and nurses who took such great care of my chihuahua. My girl needed emergent surgery during the holidays and they didn't miss a beat. The staff was excellent and go the extra mile when sending us email updates and photos. We are so greatful that our dog is getting the best care from everyone Read Less

Absolutely love this place. Staff is dedicated, caring and attentive. Took my Annie there after she was still not responding to treatment by her regular vet of many years. Dr. Lippo of VSH readily brought to light the nature of her illness (where she was literally lifeless) and treated her accordingly. He quickly recognized how her history of Addisons Disease was impacting her current illness. He promptly treated her appropriately. My vet missed this altogether. I HIGHLY RECOMMEND this place. I am so grateful I found it. Read Less

I am so completely grateful to the entire staff of VSH - we rushed our Moonie there on Monday near death . Dr Kathryn Raymond , Dr Josh Harrell , Dr Nathan Lippo and the extraordinary nursing staff Particularly Allison and Kalee and Tori took exceptional care of him keeping me informed every time I would call or Visit him .. the Girls at the front desk Are the kindest most compassionate people I have ever met. Thank you all so much for all you have done to help Moonie on the path to being stable ... we have a long way to go but he is home now and alive thanks to every one at VSH .... please forgive me if I spelled names wrong or lest anyone out ... there were so many hands on deck it was hard for me to remember ... God bless you all ... will keep you updated on Moonbeam ... Read Less

Worst experience ever! Took my cat in to have his heart checked and he left with 5 stitches. Got various stories as to what happened while he was out of my sight, and no apology. Epic failure. Lies and incompetence. Do not trust this place with your pet. Don't let Mary touch your pet! And then have Dr. Bucheler try to gloss over the truth about the severity of the injury. Never even gave my cat an antibiotic to prevent any possible infection from the injury they caused. Then had the nerve to send me a bill for injuring my cat, after Mary told me "no charge for today." Never informed me that their business is currently a construction zone full of drywall dust, loud sounds of drills, saws, hammers. Greed at the expense of my cat's health. Read Less

I cannot say enough about this facility, kind, Caring, compassinate staff, from the reception to the techs to.the doctors! They treated my baby with the utmost care, you can call, visit anytime you like if your baby is there overnight, and they are there to accomodate your needs for your pet. I am.happy to say my dog walked out in good health thanks to these people and I am forever greatful for the care they gave her Read Less

I have been to veterinary specialty hospital on several different occasions and have found their staff to be caring and attentive to animal needs. I would highly recommend them as a regular veterinary as well as an emergency veterinary clinic Dr. Lippp is an exceptional doctor and as I said previously the nursing staff is incredibly caring. I currently have my daughters two dogs while she is on deployment and had a little emergency and had to run one app and they very quickly saw him and took the greatest care with his temperament and fear of doctors as they examined him. I would highly recommend the VSH for anybody in need of a good veterinary care Thankyou very much Julie jensen Mahan Read Less

I am appalled by the treatment of my dog and myself. I brought him in because I was scared for his life - he had, what appears to be, 3 seizures in 2 days. I brought him in after being told that an exam would be $80.   Upon arrival I was greeted by a nice receptionist and didn't feel like my wait was too long to see a technician. It was a bit longer to see the veterinarian, Jillian Schwartz. My experience with Dr. Schwartz was terrible - I did not feel listened to AT ALL, she spent more time talking about how he hasn't been to the vet recently enough than about the health of my dog. She barely let me get a word in & when I did I was either cut off or she was talking over me. I am my dog's voice and my dog is you patient.  My dog was a rescue and is fearful of touch, I explained this to everyone there, but no care was taken to be gentle (and the vet tech aggressively grabbing the scruff of his neck is the WORST way to handle a fearful dog! I should have recognized the incompetence there and walked out).  After the initial exam Schwartz told me every worst case/deadly scenario & quoted me for $350 for blood work, which I agreed to. When the results came back, most everything was in the normal range, but anything that was on the lower or higher end was again what disease/disorder it is and how it is going to kill my dog. I cried four times in the room. The plasma count was very low (which of course could cause my dog to bleed to death from any little knock or bump) so they wanted to retest, do a urinalysis, & do a test for heart worm & tick borne diseases - even though I told her that I do give him heart worm medicine & flea and tick prevention (again not being listened to). Of course I agreed to this because I was terrified at this point. I informed her that I had to pick up my husband at 8pm  - she even verified that I want to be there to pick him up at 8, not leave at 8. It almost seemed spiteful that I sat there for an hour (it was only supposed to take 20-30 mins) waiting for these results and at 8:30 I had to look for another staff member to let her know that it was taking much longer than I was told (and again not listened to).Everything came back normal except that he was a little dehydrated (we were already here for 3 hours so I was too!). But of course it can't be so simple  - now it must be his kidneys failing. This is when I really caught wind of what was happening - that this vet is using fear tactics to up sell services. She then offered to sell me, basically, doggie pedialyte for $35, to keep him overnight (for who knows how much?!) and, of course, more tests. I refused. Very strange too that every other dog seems to have the same diagnosis - somethings wrong, we don't know what, let's do more tests, still don't know, repeat, repeat, repeat, thanks for your money. One poor guy had a 6 year old dog &  said he had already spent $10k on vet bills there & still doesn't know what's wrong (should have been my first clue to get out of there).Also strange that even though my dog is scared and not feeling good, I can't go with him to have the blood work & tests done. The pediatrician lets you stay with your kids while they give treatment or tests. What are you even doing back there? Who knows. Meanwhile, the reason for my visit still wasn't addressed, I have no more information than when I arrived (especially since the email of the results has yet to be received by myself). On top of all of this, Schwartz was still attacking me for not taking him to the vet regularly - at this point I wonder - why would I? I feel emotionally grated, I am given no information at all -  at the cost of 3.5 hours, my own emotional/mental wellbeing, $450, and I don't even know that any tests were even done! I left feeling so taken advantage of, that my emotions were preyed upon, that all I payed for was a guilt trip. I will NEVER return, or recommend this office to anyone. Read Less

Thank you VHS!!!! You saved our puppy when she almost died from liver damage because of certain anti-inflammatory drug complications after a cruciate ligament surgery she had in San Diego. My fiancé & I had just moved across the country  to Lake Worth & we brought her to you guys. The level of service at VHS is amazing ! Thank you to every specialist & everyone at the clinic who took care of Sky & helped her pull through. The level of knowledge & care at this hospital is amazing! Read Less

Incredibly helpful and caring. We brought our dog there for what we thought was a sprained ankle and needed a few weeks of a splint. The staff is awesome, he was a very 'finicky' dog and I swore up and down he would need to be "calmed down" for them to splint him but they were able to calm him down themselves and do it no problem (twice!). Turns out he had bone cancer and they gave us options without rushing us and answered any questions we had. The whole office signed a beautiful sympathy card and were so very nice, especially during that rough time. Thank you!Read Less

Veterinary Specialty Hospital (VSH) is located in the Publix Shopping center on Hood Road in Palm Beach Gardens. The facility is staffed around the clock everyday of the year. You cannot beat that!Most importantly, the facility has the absolute best doctors of veterinary medicine and can handle any emergency on the spot. There are also vets on staff that specialize in internal medicine.  The facility is relatively new and spotless clean. It is not a boarding facility or a pet adoption location.  Naturally, the cost of running this pet hospital is slightly more than going to your typical vet's office. But, the cost difference is not prohibitive relative to the level of care given.Should your pet require emergency care, or if your current veterinarian recommends a specialist to diagnose an unusual condition, this is the place to go. The entire staff from the receptionist and technicians exude a sense of urgency and concern. Afterwards, you can expect a follow-up telephone call to check on your pet's progress. A very modern facility with old fashioned service. I am impressed beyond words, and would recommend VSH to anyone that needs a higher level of veterinary service. Read Less

Great facility, great staff! Brought our malti-poo there last night because she was throwing up for a week off and on and had this cough that seemed like she was having a hard time breathing. Right from the first phone call the receptionist was so friendly. Dr. Raymond was so excellent in explaining what was wrong with Maggie and the treatment. Our little baby is home and she's so much better. Thanks so much for taking such great care of her! Recommend this place to anyone who has a pet! Read Less

Dr Maria Vianna & Dr Jorg Bucheler are probably the two best Vets we have ever met. Since my husband is double boarded in Internal Medicine & Emergency Medicine he is somewhat familiar with medicine. ! A dog has similar protocol treatments . I first met Dr Bucheler 10 years ago in WPB when he diagnosed my sweet wheaten with PLE. I was devastated but listened to his game plan. She is now 11 and still thriving !! When I learned they were moving to PBG we were thrilled. Dr Vianna is his surgeon wife and if you live in the area you are quite lucky to have them on your side for any of your animals. They are both brilliant , compassion , caring & know the latest in treatments of your pet. Please don't hesitate to go there. I would never call anyone else in an emergency. Recently Allie got VERY sick with bi-lateral pneumonia . Dr Vianna was there every step of the way for us. I don't know what I would have done without her. After all our pets are our babies. Thank you for having such a great caring hospital. Read Less

Dr Maria Vianna & Dr Jorg Bucheler are probably the two best Vets we have ever met. Since my husband is double boarded in Internal Medicine & Emergency Medicine he is somewhat familiar with medicine. ! A dog has similar protocol treatments . I first met Dr Bucheler 10 years ago in WPB when he diagnosed my sweet wheaten with PLE. I was devastated but listened to his game plan. She is now 11 and still thriving !! When I learned they were moving to PBG we were thrilled. Dr Vianna is his surgeon wife and if you live in the area you are quite lucky to have them on your side for any of your animals. They are both brilliant , compassion , caring & know the latest in treatments  of your pet. Please don't hesitate to go there. I would never call anyone else in an emergency.Recently Allie got very sick &'Dr Vianna was there every step of the way. I don't know what I would have done without her. After all our pets are our babies. Thank you for having such a great caring hospital. Read Less

My little Yorkie, Bella was in a crisis situation with a collapsing trachea. Our local vet recommended VSH in Palm Beach Gardens and off we went. Having been a pet owner all my life I have had far too many emergencies with pets requiring emergency care. Never have I had an experience with a veterinary hospital like VSH. Every person we came into contact with at VSH was outstanding... from the girl who greeted us at the front desk (Kristin) to Candace (nurse and patient care coordinator) on to Dr. Lippo. Their compassion and knowledge were invaluable to us. They were true medical professionals both efficient and quick to get the situation at hand under control. They are amazing people who truly care for your pet's well-being. We believe had we taken Bella any where else we would have lost her. As it was it was very touch and go. We have no doubt Dr. Lippo, Dr. Schwartz, Candace and the entire team saved Bella's life. Bella is home and happy! We are following Dr. Lippo's instructions to the letter and closely monitoring her and giving her the medications prescribed. Bella is on a cough syrup every few hours to hopefully relax her trachea and cut down on episodes of her trachea collapsing. I highly recommend this hospital to every pet owner. If Bella is ever in another crisis situation we will surely be rushing her back to VSH. Thank you Kristin, Candace, Dr. Lippo and Dr. Schwarz from the bottom of our hearts for saving our Bella. Our gratitude is immeasurable.Read Less

I BROUGHT MY CAT IN TO HAVE FLUID TAKEN OUT OF HIS LUNGS TO BE ANALYZED. WITHIN A HALF HOUR OF BRINGING HIM HOME HE HAD DIED. MY CAT WAS IN NO DANGER OF PASSING UNTIL I HAD THIS PROCEDURE PERFORMED. THEY NEVER INFORMED ME THAT FATALITY COULD BE A POSSIBLE SIDE EFFECT. IF THAT HAD BEEN EXPLAINED I WOULD HAVE NEVER LET THEM TOUCH MY ANIMAL. THERE WERE NO CONSENT FORMS OR WAIVERS OF ANY KIND. THEY SHOULD REALLY BE MORE KNOWLEDGEABLE OF THINGS LIKE THAT SO THAT THE CLIENT HAS THE RIGHT TO DECIDE. MY CAT WOULD STILL BE ALIVE TODAY IF I WAS AWARE THAT THIS COULD HAPPEN. I YOU BRING YOUR ANIMAL HERE MAKE SURE YOU KNOW ALL THE POSSIBILITIES. AND THEN THE ONLY THING THEY DID WAS REFUND MONEY FOR THE FLUID THAT THEY DIDNT HAVE TO GET TESTED NOW. WHAT THEY SHOULD HAVE DONE IS REFUND ME FOR THE PROCEDURE THAT HARMED MY CAT FURTHER.Read Less

I can't say enough great things about the staff and doctors at VSH! My husband and I are new to the area and were in need of help for our 11 year old pup who was in need of care. The staff and everyone who we came in contact with was amazing. Dr. Josh was very helpful and caring with our Ridgeback. We soon found ourselves in need of care for our 15 year old kitty. It is NEVER easy to have to make the decision to put your furry child to rest but we are ever so grateful for the entire staff at VSH for their kind caring words and professionalism. My husband and I highly recommend VSH for any pet needs!! Dr. Lippo, Kristen, Kayelyn, and tech vet Curt were all wonderful with our girl Lily! We are forever in your favor! Read Less

We brought our puppy in for a consult on a bug bite of ear with swelling. From beginning to end, the staff was so pleasant, efficient and nice. It was very busy this day after Christmas, but we were in and out within an hour. A technician examined our puppy and determined that we should watch him but didn't think it was anything serious due to his presented symptoms.  There was no charge since we did not need to see a veterinarian. Bonnie the receptionist was so welcoming and pleasant. The staff that I did see in the waiting room greeted everyone by name. Would definitely recommend over any others, considering there was no charge was an extra bonus!!!!Hopefully I won't need them again but if I do, I will definitely go here without a doubt. Read Less

My dog had chewed up and swallowed parts of a shoe back in September, we decided to not overreact and gave her about 5 hours to get it out of her system (we didn't realize she had swallowed it until later when we saw pieces come out) she vomited up dark blood about 16 times from about 3 in the afternoon until 9 that night, when I finally caved and called this hospital. Receptionist was very nice and listened to her symptoms and my fears, but after she took it to the vet on call, they told me it was no big deal... She vomited many more times that night and went to my vet the next day. She was very dehydrated and weak, my doc told us we're lucky that she thankfully got the pieces out herself. She's fine but not thanks to this place.Read Less

They are the best of the best!  After taking my dog to Palm Beach Veterinary Specialists, with an astronomical bill, sub par care, and complications, I was referred to this hospital.  They care more about the pet than the money and the staff is amazing.  They even send you pictures and emails of your pet while it is there.  If you live in the Palm Beach area and love your pet, make this your emergency hospital. Read Less

This place was absolutely fabulous! I have never written a review but felt it was necessary for everyone to know how wonderful this veterinary hospital was. I called on my way in frantic because my dog was "attacked" by a poisonous frog and they were waiting for me when I got there (9:30pm). I was frantic and filled out the paperwork out wrong even after the front office girl told me what she needed. She didn't even care, she just asked me verbally the questions she needed. The vet came out 3 times to talk to me!!! Everyone there was so friendly and caring! And when it was time to pay I was waiting for my wallet to take a hit-I mean it is 9:30pm on a Friday night. $21!!!!! I couldn't believe it! If you ever have an emergency or are in a bind I would recommend this clinic! Read Less

Great office! I tried to rescue a baby rabbit that was hit by a car. Called them and they asked me to bring him in. It was tearful when They had to put him to sleep. but the staffs compassion was absolutely comforting. He's in a better place bc of them! Read Less

When I had to take my dog in for emergency hospitalization, the staff here couldn't have been more caring and efficient with the care and treatment of him. He was there for four days and every day I checked on him he seemed to be in better and better spirits. The staff called me roughly every 8 hours with an update on his condition and if I called for more information they were quick to get the answer from the doctors. The hospital was very clean and has a calming air about it and I didn't feel my dog or any of the other animals there were stressed as I've seen in other places. I will continue to bring my animals to them for any emergency they may need and I thank this hospital for all they did for Duke. Read Less