Doc T and Melissa are exceptional outgoing people whom have an enormous love for horses ! They were wonderful and did a great job floating my mares teeth with out using any of those God awful restraints ! He does believe in giving a mild sedative if they are in a bit of pain just to make them comfortable while performing the procedure ! Doc T and Melissa read the horses temper and anxiety if any and try to make them comfortable to where they feel they can trust them it's amazing ! No drills no restraints he uses only his hands with a few tools , they are definitely intriguing to watch along with listening to them explain everything their doing and answer any questions you might have . I haven't met a better equine team that I can trust and feel comfortable with working in my horses mouth ! Well worth it . Read Less