Dr Y and his staff are extremely knowledgeable and professional. I've been taking my pets to Dr why for 18 years. I had pets on my life and he's the best veterinarian that I've ever had the pleasure of taking my pets to Read Less

Caring, wonderful staff when we lost our Annie-the-Black-Lab. Dr Y & Courtney were especially good to us during Annie's sickness. Treated us AND Annie with the best they had. So grateful for vets like this! They are BUSY. Please be patient with them. Raynbow, who continues treatment there, is in good hands too. ALSO: We've taken strays there for microchip check. They are SO helpful in returning pets to their owners. FREE of charge. THANK YOU! Read Less

Amazing experience with my grumpy cat! Kayla was an incredible vet tech, very patient and respectful. Dr. Bandkau was so relaxed and that helped my cat stay calm. It's really stressful bringing an older pet to a new veterinarian office. I felt very welcomed and so did my cat! I will absolutely refer friends and family to this location and continue to bring my pets here in the future. Read Less

Doctors and staff are pleasant but sloooooooow. I've been coming here for 5 years and even a scheduled annual checkup can take around 2 hours. There are lots of delays trying to check in and out through the office and no one ever seems to know what's going on. Every time I call I am put on hold for 5-10 minutes. Going to the vet and being surrounded by other animals is already stressful enough for any pet and then added wait times make it even worse. If they could get their poop in a group it would be a 5 star easily. Read Less

AVOID THIS PLACE LIKE THE PLAGUE. We have been going there for years and were going to leave the practice due to service issues, but yesterday we picked up our pet's prescription, got it home, went to give it to her, and realized they gave us somebody else's pills! That means someone else got my 80lb dog's medicine! Both our pets could have been seriously injured if we hadn't paid close attention to the labels! Who knows what taking the wrong medication instead of her medication would have done. I hope the other owners didn't give their dog the pills. Then my husband went in to get the correct medicine and asked about flea medication. They got her on the scale and started to give her a medication when one other employee walked in and said, "WAIT! You can't give her that with the medication she's on, it'll kill her!" They almost killed my dog TWICE IN ONE DAY! AVOID AVOID AVOID Read Less

The service at this location is slowly losing my interest. Been going to this location almost 4 years and still the reps do not know how to complete customer service. Everytime we go we pay our bill and every time we need to have something corrected. Recently paid for care and shampoo and if no one asked about the charges I would have departed without what I paid for and I didn't mention but I didn't even ask for it not was I told my dog needed. Will soon be looking for a new location. Read Less

The Greatest veterinarian clinic in the country they save my dog's life. Angel is a twelve-year-old mix Staffordshire Red Nose and American . She was bleeding internally, they perform exploratory surgery on her. They found cancer on her spleen and her liver, her spleen was bleeding and they removed it. She's alive and well and at home with me now and I cannot thank Southside enough. Read Less

The staff is nice but not very thorough. I had my pot belly pig spayed here and when I arrived home, I noticed she had staples. They didn't say anything or provide any paperwork about any special care. Luckily I decided to call their after hours line and they told me I needed to take special care of her including not letting her outside and that I would need to bring her back to have the staples removed in two weeks. Awhile after I had her staples removed, I noticed that she had sutures hanging out. I called again and they recommended that if I'm worried that I should bring her in to have them removed. I wasn't told anything about the sutures either. If you are personally familiar with the veterinary care of your animal after a procudure and don't need any guidance, I would recommend this place. If though, you would prefer to have all the information needed to properly care for your animals, I recommend somewhere else. Again, the staff was nice, but as someone who isn't very knowledgeable about veterinary care, I feel it was irresponsible of them to send me on my way with no information after they performed surgery on my animal. Read Less

While I'm not a current patient a family member is and took his heartworm positive dog here for tx and had good results. I called the clinic last week and spoke to a very helpful lady named Emily. She took the time to explain the slow kill and fast kill treatments. Family members dog was treated by slow kill.... I live in New York state and never heard of slow kill and vets in NYS don't even offer it as an option. Nonetheless I appreciated the info that Emily shared with me. And if it were possible I would bring my dog to your clinic for treatment. Instead he will be treated by fast kill back home- a more expensive and more invasive way. Read Less

Worst vet office ever. If you love your animals and want them properly examined go to a different vet office. My baby apparently has had a skin infection for years now and every year for my dogs check up southside said that she was healthy. They never said anything about her skin and why it was dry. I thought it was cause I live in Florida, no it was an infection. They also pretty much refused to fax over my dogs records to the new office and hung up on me twice. These people are rude up front and can you imagine how they treat your babies when they bring them in the back to be treated. You don't see what goes on back there. If they don't care about you do you think they would care about your babies? Read Less

My dog had some serious issues and has been under Dr "Y"'s care for several months. He has been such a blessing and I know my dog is getting the best care possible. The staff has taken my dog in and treated him like family and hopefully he can come home in the next few weeks. Thank you for caring for him as much as we do. Read Less

Please DO NOT bring your pet to this butcher as they will order medications that your pet does not need and will order un-needed tests to ring your bill up.Vets are unqualified to treat your pets and have no compassion in treating them. The would like to put down your pet rather than treat them. WORST ANIMAL HOSPITAL IN FLORIDA. Read Less

We have taken our 5 dogs and 2 cats over the last 10 years to Dr Y. He is awesome! Our pets can't speak so sometimes it's difficult to pin point exactly what is going on. Dr Y is always thorough and honest. He gives you options and his opinion if you ask. I moved and still drive 45 minutes to see him. I don't understand the problems others have had but we have really appreciated his honesty, integrity and fair pricing. Read Less

At first when I went here the people were really nice and LOVED my puppy, which I just took her for shots and an ear cleaning. But then a couple months later, the ear infection got 10X worse. She was bleeding all in her ear, scabbing, couldn't sleep, and it was swollen shut. So I took her back, I left her there for a couple hours because I had to go to work, and my boyfriend was going to pick her up later. Well, while I was at work I got a call that she had a lump in her stomach and she needed x rays. I asked them about her AWFUL ear and they said that was a minor issue the lump was serious, which was strange because my dog never is around anything she can eat, and she's a show dog. I told them to proceed with the X-rays. Between my boyfriend and I we spent close to $500 on a "lump"... We never saw the X-rays and after they gave us this concoction and told us to come back the next day to get more. When we went back they told us they didn't have any to come back the next day, we went back the next day and the same thing happened. I will not be going back to south side. Very unhappy. Read Less

I have always been happy with the service and staff. I take my dog my mother tastes her cats and my daughter takes her dog and cats all of us are very happy. I have sent a few people there also. Thanks Doc. Y Read Less

My parents used to take our dog here when I was young, and it was a pretty decent place back then (late 1990s). Since then, I've brought my cats here a few times and have consistently been disappointed and irritated by my experience. Everything here from shots to minor procedures is ridiculously and shamelessly overpriced ($80 to euthanize a 12lb cat here, plus an additional $40 to "handle the remains" -- whereas the Lakeland SPCA's medical center will do it for $35 and let you decide whether or not you want to be in the room and whether you want to keep or leave the remains free of charge) and the customer service provided by the disgruntled, disinterested staff is absolutely horrible ($100s difference in quotes and final prices for treatment, extensive waiting times on the phone and in office, receptionists ignoring you, "forgetting you were there," and generally not giving a damn about anything, etc.). The only time I will ever take another living thing here is if there is an emergency and there is no place else to go. Take your pets to the Lakeland SPCA's medical center instead. While a bit of a drive, the facility is charitably nonprofit, reasonably priced, and considerate of your pets' well-being. Read Less

Our dog died at Southside. Not only were we charged for medical procedures he didn't receive, but the vet listed on his medical records, "Skylar Shieling" is not a vet, but the receptionist. For the past three weeks we have called to find out who the vet was, but no one will tell us. They "take messages" and don't call us back. Two other vets have verified that the medical charts and the bill do not match. This young lady's name is literally handwritten on the medical chart as the relief vet. No idea who treated Frankie, but according to a phone conversation the day he died, they were waiting on the final $175 of the $700 total before they began working on him. We dropped him off at 9am with what started as a $400 quote. After the initial tests, they said they needed to keep him for 3 days which would total $700. At 1:30, they called to ask when we'd be paying the final $175 so they could get started. At 2:20pm, he died. At 3:00pm when we arrived to pay, they took the money THEN told us he died. No refund was given, even though he was there less than 6 hours of a quoted 3-day stay. We have a picture of the record that lists "Skylar Shierling RELIEF VET, DVM" We also have the actual record.Read Less

I took my cat in because he wasn't eating, they ran every test you can think of on him and said his stomach was hurting him that's why he wasn't eating. Made sense to me, so they gave me liquid food, vitamins and meds along with a appetite enhancer. A 10 day treatment that I had to cram down him, also sold me a big bag of food they guaranteed he would eat after the ten days Well ten days went by and my cat still wasn't eating, I mean nothing I even try to get him to eat Steak and Shrimp and he turn his nose up at it...so I called Southside and told them what was happening and they sounded concerned and the doctor would call me back ,well Im still waiting after calling them again after two days and them telling how sorry they were that nobody called, they turned around and did it again, still no call I wander if they would call me if I reversed the charge of the $550.00 I gave them??? Some body said it right all they seam to care about is your MONEY!!! Read Less

My puppy had severe intestinal blockage. We took him to an emergency vet where they recommended Southside because they were "cheaper". So we take him to Southside the next morning, and they ask for 1200 down, possibly 500 more of its severe enough. So wanting to save our puppies life we payed. They said only x-rays, blood work, and fluid would be done that day, and that surgery would be done the next day. They also said they would keep us up to date on everything that happens, so i was absolutely shocked when they called in the middle of surgery (after saying they weren't going to do surgery till the next day) having me make a life or death choice, and saying that we would have to pay another 700 to keep him alive. My father who was with me at the time said yes, since my boyfriend (owner) was not present. We go up there to talk to them about our dog, and to see what we could do about the price, since we already gave them 1200 that morning. All together they wanted a 1000 more, 700 right then and there and 300 when he gets discharged in two weeks, plus medicine. We tried working with them, and tried to figure something out, which the rude vet tech didnt help with at all. We finally figured out a payment plan, after they assured us our puppy was doing great and better than they expected. The next morning, they call us three hours after they open letting us know he passed last night from a minor seizure, and that the vet could not resuscitate him. And still expected us to pay after the fact. Because of this poor service and lack of communication throughout our experience, i would never recommend this vet, nor would i ever take another animal there. I would rate them with no stars if i could, we as animal parents are quite frustrated, and having been to a few other vet offices, i have never dealt with one this money focused and heartless before. Choose a vet who cares about your animal and yourself, before the money. Read Less

Waste of money i spent over a grand on my puppy she wasnt eating and she had a a bloody stool they hooked her to an iv and gave her a blood transfusion we called several times to check on her they were rude and gave us the run around they kept her for a week we were told the doctor advised not to give her food when we called to check on her the last day we were told to pick her up shes worse than when she was dropped off she can barely stand shes just skin and bone and nothing has changed with her stool but shes starving shes trying to eat everything but we were told not to because it would mess up her stomache since they starved her before When They told me they would not release her until she was better Read Less

I have taken my English Bulldog to Dr. Weirather several times and was happy with the outcome. But I needed surgery to have his tail cropped and was quoted a price for everything included, which the doctor his self quoted me. I scheduled the surgery and the day I dropped him off for the surgery I was told that there would be additional fees once picked up. I was not happy and spoke with the vet his self and he stated that he did not quote me that price and "he was the one that decided the pricing and how long the animals stay". He was calling me a liar. He was the most rudest person I have spoken with that is in a customer service industry. I will never take my animals to this facility ever again and will never recommend someone that does not have any integrity. Read Less

This place is amazing! I've take all 4 of my dogs here and always leave happy. Doc Y is extremely knowledgeable and practical. He's been very kind to my dogs but the best with my new frenchie. Its nice to feel that your animal is loved and cared for when you take them to the vet and the techs and Doc Y have made me feel comfortable and make my dogs healthy again. Whenever we leave I am never left with unanswered questions. Doc Y explains clearly whats going on with your pet and the best path for you and your furry family member. I could not say enough good things about Southside Animal Clinic this will be my only vet for as long as they are there. I recommend EVERY person I know with an animal to come here. Read Less

I can't even list ALL of the times doc Y and staff proved their lack of knowledge, it would take all day. They are not very well versed in diabetes, and other forms of illness. I could go on and on, but to sum it all up. The last few weeks of Luna's life she she was eating less and less and I was encouraged to force feed her, I had reservations as I was worried about aspiration pneumonia, and had done great with feeding tubes before. It started out OK, but I noticed her getting weaker, and weaker, til she could not walk a step without falling down. I believed she had anemia from her CRF. I told doc about epogen, a drug for anemia, and we were going to start her on it when her blood work reached a certain level. The last nine days of Luna's life she was in the vets 4x. On a Friday I told doc I thought she was critical, he did not, and I said it seemed she was having breathing problems, which they also did not agree with. I left feeling like they had alleviated my fears. The following Wed, I noticed her open mouth breathing (NEVER a good sign in a cat), I called and said I needed to come in asap, that she was not breathing right. Doc Y was not in, it was Dr Stansbury (sp), and I was glad. I thought he's young...her will see what Doc Y is missing........WRONG. After being in the room with a tech for a bit, he came in an instead of addressing my fear that Luna as having trouble breathing, he seemed obsessed with the fact that she was being force fed, he thought she should go to another hospital for a LONG TERM feeding tube. I was like are you kidding???????? she won't make it til the weekend. I steered the conversation back to breathing and he ordered a chest xray, and I told him I was worried she had aspiration pneumonia, and what drugs could treat it. He NEVER listened to her lungs in the room, and I had brought her in for breathing problems. I went to the back and helped hold Luna down to get her xrays. Dr. Stansbury eventually came back and said the xrays looked good, but on one he did notice a white cloudy area. I had to ask him to listen to her lungs, and he said he heard some wheezing in the upper respiratory, but it was not a big deal. He again went on and on about feeding tubes, and maybe that's whay Luna was having trouble walking...because she was being force fed ( insert eye roll ). I left with NO answers and no meds. Luna declined wed-thur, and began to fight the force feeding. I took her in Friday for a feeding tube, and oops found out from the tech doing the stapling that Luna was the only animal she had ever seen there get a tube, and she had been with them when they were in the smaller side building. I was like WTF!!!!! After blood work was ran, oops Luna was lower than the agreed upon number to start epogen fofr her anemia. ( I forgot....I had asked Dr Stansbury on Wed to run blood work, which he said she did not need as she had it done 5 days prior to that. Now it was closing time Friday, and we are all calling to find someone selling epogen. I took Luna home after she woke up from anesthesia and not too long after she started cough/choking every few minutes. I called to bring her in Saturday morning to see if something was wrong with the feeding tube and OMG......I was told all her other visits she was fine breathing, told the same 3 days prior with DR Stansbury when I told him I thought she had aspiration pneumonia, and now 3 days later it looks like world war 3 in her lungs!!! Doc Y has the audacity to put up a slide next to it from about 9 months prior to compare......um, no....put up the one take 3 days PRIOR....admit you all are incompetent. I get sent home with antibiotics for a respiratory infection. The next day was a Sunday, all the vets are closed, and the closest er hospitals are about 1/2 an hour away. I never had time to get her there. She died in my arms struggling to breathe, eyes wide as could be, and urinating on herself before she stopped breathing. Read Less

"Great Clinic" very modern helpful staff has a groomer and self serve dog wash on location.Prices are reasonable and Doc "Y" is a very caring vet with years of experience. Must be doing something right he has 3 clinics. Read Less