My daughter and husband brought their dog/puppy to your facility, their dog presented with a fever 105.2, lethargic. They looked for the closest care possible as they were very concerned and new to th... Read More
My daughter and husband brought their dog/puppy to your facility, their dog presented with a fever 105.2, lethargic. They looked for the closest care possible as they were very concerned and new to the area. They were met by polite staff and what appeared to be a caring Veterinarian. After initial exam, it was suggested that you keep the dog over night and run tests, to determine what was wrong with the dog/puppy and told them they could call as much as they'd like to check-up on their dog, Of course I than received a phone call, of the cost, being a good parent knowing the kids didn't have that kinda $ to spend on their dog, as they just moved...I gladly paid. I want you to understand Exactly What I paid for- X-ray, blood work, IV and saline, anti-biotic's, physical exam, crate for a night for which the dog remained in and it was Noted that he was laying in his own urine every few hours when you checked on dog/puppy! (Perfect-sick dog laying in his own urine)The next day I received a call again, we're going to get the dog....happy happy happy, in my mind I think ok dog must have bacterial infection- I mean he was sent home with anti-biotics? So I ask because I paid $1154.00 minus $171.90 reimbursed, what was the diagnosis??? I get, they don't know and dog still has fever? But he's got anti-biotics....So I say what do you mean, No diagnosis and he's on anti-biotics and still has fever??? Well they said dog should be better in a few days...Ok- Dog was not better in fact, fever back to 104.3 within 48 hrs- So I say Call them and take dog back- So my son in law takes dog back- and now everyone is a bit upset- my daughter, my son in law and now I'm upset- because we all believed the dog would be fine. Well let me say after my son in law (Nicest guy you will ever meet) insisted on a diagnosis or that you keep the dog until you could figure it out for $982.10, What was wrong with the dog, my son in law was told point blank Not to bring dog back to your facility by your vet Dr Slate- take the dog else where and said FUO is the diagnosis-Fever un-none origin- You went to school correct? Dr Slate...For $ 982.10, there was no urinalysis, heart worm test, nor a snap test competed... Well Dog/Puppy has Viral Meningitis...Diagnosed in less than 6 hours at another Veterinarians office- you gave a dog with Viral Meningitis- antibiotics-you could've killed the Dog/Puppy! I want my money back every dime of it, so that I can help my kids pay for a Pay a real Veterinarian who cares and can diagnosis a Viral infection. Be very careful taking your pets to this facility. You will be contacted to return my $.......Katherine Nappi/ Riley Dog/PuppyRead Less