Bottom line, make sure you ask questions about what they will be doing and get prices! After my recent experience I feel very taken advantage of, disappointed, and still shocked. I brought my dog in (... Read More
Bottom line, make sure you ask questions about what they will be doing and get prices! After my recent experience I feel very taken advantage of, disappointed, and still shocked. I brought my dog in (second visit) because he was having some bladder issues. He never messes in the house and over a few days did it multiple times. Plus he was chugging water like crazy so we figured, lets go get him looked at. They got me in same day which is great! Quick vitals check and then on to a pee test. The vet was nice but was throwing all kinds of terms out there that I have not idea on what she was saying, ESPECIALLY related to the tests. After the vitals check and pee test it did not seem like anything serious was going on and I thought, "okay maybe they will just say "lets keep an eye on him the next few days to monitor progress"." On to blood testing, which took a long time. It got to the point where we were asked to move out into the lobby so they could use the room still. After about 30 min, I got the feeling we were on the back burner. Testing finally done, results all came back good, time to head out. What makes me nervous at this place, they do not give you any indication of what you are being billed for until it is time to pay. "Today it is going to be $370.00+." I cannot fully blame the staff because I should have apparently asked more questions and MADE SURE I knew what tests were being done because until I saw the breakdown, I had little idea what was going on. Just figured they had our best interest at heart. Alone one of the tests was $137. To sum up, I still do not like that a lot of "well it could bes" translated to multiple tests being done, that I just assumed were routine. Do yourself a favor if you go here, ASK A LOT OF QUESTIONS AND GET A PRICE BREAKDOWN. I will be searching elsewhere next time our guys are due for a vet visit. Read Less