Banfield Pet Hospital
Saint Petersburg, Florida
Reviews
meg mccleary
2 Jul 2018
REPORT
Wonderful care...respectful staff and Drs. are very patient, understanding and caring.
Michele Mary
14 Jun 2018
REPORT
I rescued a dog from it's previous owner on April 14th 2018 and was told I would need to transfer the wellness policy that was binding till December 2018. Both Banfield and the previous owner told me ...
I rescued a dog from it's previous owner on April 14th 2018 and was told I would need to transfer the wellness policy that was binding till December 2018. Both Banfield and the previous owner told me this. Then I was told by Becca at Banfield it's not transferable but I would still need to continue paying since it's a 1-year contract. So I switched the policy to my credit card. I went in last week with my dog, Rosie because my dog was sick with loose stool, wasn't drinking or eating, and had lethargy and was told by the vet tech, "she's fine - she's on the mends". She was still having diarrhea a week later so I called and was told I am not the policy holder and to quote, "you just pay the bill" and therefore can not receive any information about your dogs health. They told me I should have never put down my credit card and that I wasn't entitled to have her treated without the previous owner, who is no longer in the picture. I was so upset I took her to another vet only to be told, "you may have brought her in just in time, she's not on the mends, she has Hemorrhagic Gastroenteritis (HGE) and that is pretty serious. I had to leave my dog for 36 hours with this new vet and I called Banfield and told them the entire story. They didn't seem to care and had a very apathetic attitude, and told me to call corporate and hung up. I called their corporate office and spoke with another Becca, and was told, "this policy is not transferable, I'm sorry someone allowed you to put down your credit card, it was wrong of them, and you just pay the monthly fee, you do not have access to the actual benefits". They continued, "it maybe your dog, but not on paper it is not, you need your own policy". The girl on the phone then suggested I go to my bank and cancel automatic payments. She added the previous owner had services done on April 9th, before I took ownership and never paid so technically she is still in debt to this policy and they would notify her and not me. She advised me, "the previous owner is the one liable for this binding contract so technically you could go to your bank today and cancel that card"! So that is exactly what I did since it's NOT transferable. And, I will no longer ever use this vet or recommend them to anyone. At this point, I just hope my dog is ok and makes a healthy recovery. What type of vet sends an animal off and tells the owner, "They're on the mends" when in reality, they're VERY sick ? So horrible.
James Wilson
22 Apr 2018
REPORT
Don't bring your pets there with any problems that require a real vet or vet equipment, apparently they don't have any. Batcat says thanks for nothing.
Molly Unmack
26 Feb 2018
REPORT
Dr. Ivan is the most caring and competent vet I’ve ever been to. My dogs love her and she’s always genuinely happy to see them. She always remembers not only their names, but any life events we’ve men...
Dr. Ivan is the most caring and competent vet I’ve ever been to. My dogs love her and she’s always genuinely happy to see them. She always remembers not only their names, but any life events we’ve mentioned to her in the past. She is so accommodating and extremely helpful. Highly highly highly recommend this Banfield office because of her!
Carley Danforth
12 Jan 2018
REPORT
If you’re looking to find the LEAST helpful group of people I’d suggest banfield.
My dog recently needed stitches we took him to an ER vet the wait was long so I figured I’d call banfield to see if ...
If you’re looking to find the LEAST helpful group of people I’d suggest banfield.
My dog recently needed stitches we took him to an ER vet the wait was long so I figured I’d call banfield to see if they can be of any help. They said they don’t have someone scheduled to perform surgery for a few days. I realize they aren’t a ER vet I was just trying to get my dog in any where at this point. We ended up going to another ER vet and got the stitches. The vet we went to said to keep him calm but prescribed nothing to help.
Blue is an Italian greyhound if you are familiar with the breed you know they need to release their energy daily sometimes multiple times a day. Blue is used to going to the dog park at least 2 times a day.
So I called banfield again to see if they could prescribe some calming medicine for him. They asked what pain reliever he was on I told them and they said they could prescribe anything else and to call the ER vet he went to.
So I did and they were no help either.
Today blue ripped one of the stitches or at least we believed he did. I called banfield to see if someone was there that would be able to give us a definitive answer.
The girl on the phone said everyone was at lunch! And we could come later on that night to see someone. How is everyone that could possibly help us be at lunch, how does that even make sense?!
What a joke of a practice.
They are located very close to where I live so they are a very convenient but I’d rather drive a further distance for better care.
This is one of the MANY reasons I will no longer be bringing blue or any of my other animals to banfield again.
Nathalie Guzman
16 Sep 2017
REPORT
I have been going to this Banfield for about 1 year now and I have to say that this Banfield is by far the best one I have taken my dog to. I have taken her to 3 other locations and none of them were ...
I have been going to this Banfield for about 1 year now and I have to say that this Banfield is by far the best one I have taken my dog to. I have taken her to 3 other locations and none of them were as caring and personable as this one. The staff answer the phones right away and typically will schedule my dog for appointments within the next few seconds days, sometimes the very same day I call. My dog hates vet visits and they are extremely patient with her and her behaviors. I definitely recommend this Banfield to everyone.
Brooke Mitchell
30 Aug 2017
REPORT
I can not say enough about Banfield. Im that girl. The bleeding heart vegan who thinks corporate greed is killing our nation. Naturally, I was hesitant to go to Banfield as they're, well, corporate. I...
I can not say enough about Banfield. Im that girl. The bleeding heart vegan who thinks corporate greed is killing our nation. Naturally, I was hesitant to go to Banfield as they're, well, corporate. I've been turned. I LOVE Banfield. I got a wellness plan for my two fur babies thinking maybe it would be a bit cheaper than going to a traditional vet. Not only am I saving money, but it gives me SUCH peace of mind. There's nothing more disconcerting than having my pit bull girl feeling sick. I called, asked a couple of questions to the extremely knowledgeable nurse staff who helped me immediately, and then was given a quick appointment with Dr. Guzzi. I've never called a place where I liked and was helped by EACH AND EVERY member of staff as if it was their dog. My pup is feeling immediately better after getting care from Banfield. So, yes, HIGHLY RECOMMEND. The Banfield in St. Pete deserves a medal in particular.
Sohail Bhola
18 May 2017
REPORT
Third time is a charm! Without fail every time I bring my animals here they come home with fleas. Second and third time I spent time brushing them with a flea comb to make sure they were clean before ...
Third time is a charm! Without fail every time I bring my animals here they come home with fleas. Second and third time I spent time brushing them with a flea comb to make sure they were clean before they went there, and sure enough when they came back I caught 5 right off the bat. I get it's a shared location with other animals, and it's every owners responsibility to keep their pets healthy, but the time and effort I have to spend now quarantining my pets , brushing them, steaming my house, vacuuming and trying to stop the spread far out weighs the benefits this place has.
Kim Crawford
1 May 2017
REPORT
Genevieve Hall
28 Apr 2017
REPORT
Linda P.
22 Apr 2017
REPORT
Couldn't be happier! Dr. Pratt was examining my dog who is in bad health. He needed more tests done and my ride was waiting and we had already been there for awhile. Dr. Pratt kept Buddy with her so ...
Couldn't be happier! Dr. Pratt was examining my dog who is in bad health. He needed more tests done and my ride was waiting and we had already been there for awhile. Dr. Pratt kept Buddy with her so she could do more tests on him AND drove him home when she got out of work (15 minutes out of her way). Beyond thankful for her kindness.
Lana F.
17 Apr 2017
REPORT
I had an extremely pleasant experience. I took my sick puppy Kobe in on Easter Sunday, and after a quick exam I was recommended to take him to the hospital. Because they checked him briefly they did ...
I had an extremely pleasant experience. I took my sick puppy Kobe in on Easter Sunday, and after a quick exam I was recommended to take him to the hospital. Because they checked him briefly they did not charge me for the visit, which I greatly appreciated, as I needed the funds to go toward the hospital visit that day. I was very impressed by the care and compassion we received. The doctor and rest of the staff were great. Thank you!
Allison B.
6 Mar 2017
REPORT
We recently took over the care of a family member's 10 year old laborador retriever. He has received his care here for years but this has been our first experience with this vet. The folks here have...
We recently took over the care of a family member's 10 year old laborador retriever. He has received his care here for years but this has been our first experience with this vet. The folks here have been nothing short of wonderful in helping us to understand him, get him caught up and get him the meds and care he needs. Dr Ivan, Diana and the entire staff have helped make our transition with our dog so much easier and we appreciate them so much!
Phyllis D.
1 Jun 2016
REPORT
These folks were so great when my bailey passed. I was so distraught. They told me to bring him in and we will discuss it. We did and again, They were wonderful. It is a ways for me to travel but the ...
These folks were so great when my bailey passed. I was so distraught. They told me to bring him in and we will discuss it. We did and again, They were wonderful. It is a ways for me to travel but the compassion they showed me with my deceased bailey makes me going to switch the care of my pets to here. Thank you Sharon wow you were exceptional. it helps to know you care so much. Makes a dent in the sorrow of my baileys transition.
Faye M.
22 Mar 2016
REPORT
Banfield Pet Hospital-I came in Monday 3/21/16 for my dog Cody to get a Rabies shot updated. I like that the Vaccines is good for 3 years, saves me money compared to other places. Edina, did a very go...
Banfield Pet Hospital-I came in Monday 3/21/16 for my dog Cody to get a Rabies shot updated. I like that the Vaccines is good for 3 years, saves me money compared to other places. Edina, did a very good job keeping Cody calm down as she's see him nervous about going there. Doc. Jonathan is very nice guy, he explain it to me what Cody needs to keep him healthy and live longer. I bring Cody there at Grooming Salon once in a while when I can't do it. & Shop dog food in Petsmart. Banfield Pet Hospital is my Go To Vet place. I will be coming back very soon
Joe Ciannilli
13 Mar 2016
REPORT
Excellent timely care for our dog.
Lindsay F.
11 Dec 2015
REPORT
They supposedly open at 9am. It is now 9:09 and I'm still getting the automated message that says they are closed.
Dorene M.
30 Nov 2015
REPORT
update...The head vet contacted me, talked about the situtation. I was asked to come in again, I had to pay another office visit fee which I don't agree with but at least she has the anti- inflammator...
update...The head vet contacted me, talked about the situtation. I was asked to come in again, I had to pay another office visit fee which I don't agree with but at least she has the anti- inflammatory and an antibiotic.Wow...I should have read the reviews before I brought my dog in for something other than shots. First issue was when I called and asked about weekend fees and or fees, I was told there were none. I bring my girl in and they tell me there's a $35 fee. I discussed with assistant and the vet dropped the fee.Now on to the serious issues, I brought my dog Cali in because she's been limping. I received a call suggesting she get x-rays because she could possibly have cancer due to swollen lymph nodes, her leg was a little swollen according to the vet and she wasn't indicating she was in pain. Due to fear of cancer I said yes to the $ 330 xray. The vet called me back to let me know that it didn't look like cancer and she wasn't sure what the issue was. She said maybe it was some illness due to a tick but she asked if she's had a heart worm test, which she has so the vet said that usually shows up. So she gave me options, anti-inflammatory, tramadol for some antibiotic that would cover various things. I decided to go with anti-inflammatory and tramadol first. The vet side OK and that we would monitor it, she was going to go over the xray and show me where she was swollen.I receive a call telling me they were closed and if I could make payment over the phone. They knew Cali was being grommer so I'm not sure why they didn't tell me they closed before the groomer or why they didn't call before they closed. Well by the time I got the Vet left, so there was no one to go over the xray.To top it off there was just a pain med, I explained to young lady what we decided. She called the vet and the vet said she never said to give Cali an anti-inflammatory. Seriously I have one dog I know exactly what she said, I would have never been OK with just a pain med that covers up the issue and no plan of action. So I left with what I came there with, an injured dog plus I'm down $380, no plan or solution. What a mess, now I have to go to another vet .
Ryan D.
3 Sep 2015
REPORT
These people are scam artists and what's wrong with businesses in general today. We got a quote for $150 for neutering somewhere else. We didn't want to wait, so we went here instead. $150 here do...
These people are scam artists and what's wrong with businesses in general today. We got a quote for $150 for neutering somewhere else. We didn't want to wait, so we went here instead. $150 here doesn't even cover the bs blood work done beforehand. $400 was the neuter price. Then they try to sell you a monthly package, which we had problems with in the past. On the way out the door, they tried to hit me with a $40 office visit. It'll be a cold day in hell before that happens. Do not go here unless you like pissing away money.
Stephanie K.
16 Jun 2015
REPORT
For paying almost a hundred dollars per month for two wellness plans for both of my Pugs I don't feel like I am getting my monies worth. I brought my puppy in and requested a SPECIFIC vaccination for ...
For paying almost a hundred dollars per month for two wellness plans for both of my Pugs I don't feel like I am getting my monies worth. I brought my puppy in and requested a SPECIFIC vaccination for daycare. Both the vet and vet-tech failed to tell us there would be more than one round of shots for him. We were under the impression that after the first shot he was good to go. How are you people going to take my money every month and not tell me when there are follow-ups?
Kelly-Ann J.
8 Feb 2015
REPORT
I don't really know what to say about this place. My dogs like coming here. The staff is always friendly. The vets are knowledgeable. The pet plan is great deal, too. The problem is that I always ...
I don't really know what to say about this place. My dogs like coming here. The staff is always friendly. The vets are knowledgeable. The pet plan is great deal, too. The problem is that I always feel like they are trying to up charge us. I am not sure I truly trust the vets, and I generally end up calling my sister in law (who is also a vet, though out of town) for a second opinion. The head vet is almost always willing to help answer questions and put us at ease too. We've been bringing our dogs here for several years, and have not had any major problems. They are happy and healthy. I'm just still unsure.
Kevin Lura
17 Dec 2014
REPORT
Nikki B.
6 May 2014
REPORT
All the employees here are helpful and make this stressful outing a more pleasant one. I made an appointment for 11:30 but arrived early because I anticipated paperwork. They had no problem getting me...
All the employees here are helpful and make this stressful outing a more pleasant one. I made an appointment for 11:30 but arrived early because I anticipated paperwork. They had no problem getting me in early which was awesome. Everyone who handled Luigi was gentle and patient with him, seeing how nervous he was to be there. Elisa and Ingrid both helped me chose a care plan that would work best for my dog and I. They helped answer my questions and treat all of Luigi's needs today. Banfield has always been a helpful place for my pets. I wouldn't want to take my pets anywhere else.
Megan T.
26 Sep 2013
REPORT
I have been taking my three dogs here for over three years now. In the past year this place has gone so far downhill that I have cancelled our wellness plans and switched vets. First they gave me hear...
I have been taking my three dogs here for over three years now. In the past year this place has gone so far downhill that I have cancelled our wellness plans and switched vets. First they gave me heartworm medicine that was not the right dosage for my small dogs and gave me a hard time trying to return it. Arguing with me whether my dog was 10.5 pounds or 11 - either way the medicine was for a dog that was 12.5 pounds!!! Then one of my dogs was vomiting every day and they could not fit me in for 7 days! Then we requested an x-ray and the doctor refused!!! I'm paying you money by getting an x-ray and you are refusing me that service! Then he gave us medicine for my dog that said this will cover up the symptoms - but never fixed the problem! My dog is still vomiting and banfield won't return my phone calls. Luckily, a good hearted vet, who actually cares about the health of your animals fit us right in with no problems and performed every test I requested. I am in law school and have recommended Banfield to several of my friends and i know of 3 students and 2 lawyers who are using Banfield because of me; I have since called them to make them aware of the terrible management situation. In the future I will not recommend any specific vet but I will be sure to tell people whatever you do don't go to banfield. So dear reader, do yourself a favor and DO NOT GO TO BANFIELD!!!!
Robert S.
28 Aug 2013
REPORT
My animals have been going to various Banfield locations for over ten years and since moving to St. Pete we have become more of a member of the community. I love the doctors, nurses are great too. It ...
My animals have been going to various Banfield locations for over ten years and since moving to St. Pete we have become more of a member of the community. I love the doctors, nurses are great too. It seems like they have made some positive changes to the front desk staff, which in my first review I was not a fan of at the time. I find everyone there to be extremely nice and helpful. I bring my best friend here, so of course I recommend it.
Alex O.
29 Mar 2013
REPORT
We take our cat to get her nails trimmed here and also to get her shots when needed. Staff is friendly and knowledgable but the wait time is pretty bad, even with an appointment. 1hr plus on our last ...
We take our cat to get her nails trimmed here and also to get her shots when needed. Staff is friendly and knowledgable but the wait time is pretty bad, even with an appointment. 1hr plus on our last visit!
A Google User
6 Jan 2012
REPORT
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Please call
(727) 578-3811
7777 Doctor Martin Luther King Junior Street North
Saint Petersburg Florida 33702
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-19:00PM
Sunday
Sun
09:00AM-17:00PM
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Banfield Pet Hospital
Saint Petersburg, Florida
7777 Doctor Martin Luther King Junior Street North
Saint Petersburg Florida 33702
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-19:00PM
Sunday
09:00AM-17:00PM
Reviews
meg mccleary
2 Jul 2018
Wonderful care...respectful staff and Drs. are very patient, understanding and caring.
Michele Mary
14 Jun 2018
I rescued a dog from it's previous owner on April 14th 2018 and was told I would need to transfer the wellness policy that was binding till December 2018. Both Banfield and the previous owner told me ...
I rescued a dog from it's previous owner on April 14th 2018 and was told I would need to transfer the wellness policy that was binding till December 2018. Both Banfield and the previous owner told me this. Then I was told by Becca at Banfield it's not transferable but I would still need to continue paying since it's a 1-year contract. So I switched the policy to my credit card. I went in last week with my dog, Rosie because my dog was sick with loose stool, wasn't drinking or eating, and had lethargy and was told by the vet tech, "she's fine - she's on the mends". She was still having diarrhea a week later so I called and was told I am not the policy holder and to quote, "you just pay the bill" and therefore can not receive any information about your dogs health. They told me I should have never put down my credit card and that I wasn't entitled to have her treated without the previous owner, who is no longer in the picture. I was so upset I took her to another vet only to be told, "you may have brought her in just in time, she's not on the mends, she has Hemorrhagic Gastroenteritis (HGE) and that is pretty serious. I had to leave my dog for 36 hours with this new vet and I called Banfield and told them the entire story. They didn't seem to care and had a very apathetic attitude, and told me to call corporate and hung up. I called their corporate office and spoke with another Becca, and was told, "this policy is not transferable, I'm sorry someone allowed you to put down your credit card, it was wrong of them, and you just pay the monthly fee, you do not have access to the actual benefits". They continued, "it maybe your dog, but not on paper it is not, you need your own policy". The girl on the phone then suggested I go to my bank and cancel automatic payments. She added the previous owner had services done on April 9th, before I took ownership and never paid so technically she is still in debt to this policy and they would notify her and not me. She advised me, "the previous owner is the one liable for this binding contract so technically you could go to your bank today and cancel that card"! So that is exactly what I did since it's NOT transferable. And, I will no longer ever use this vet or recommend them to anyone. At this point, I just hope my dog is ok and makes a healthy recovery. What type of vet sends an animal off and tells the owner, "They're on the mends" when in reality, they're VERY sick ? So horrible.
James Wilson
22 Apr 2018
Don't bring your pets there with any problems that require a real vet or vet equipment, apparently they don't have any. Batcat says thanks for nothing.
Molly Unmack
26 Feb 2018
Dr. Ivan is the most caring and competent vet I’ve ever been to. My dogs love her and she’s always genuinely happy to see them. She always remembers not only their names, but any life events we’ve men...
Dr. Ivan is the most caring and competent vet I’ve ever been to. My dogs love her and she’s always genuinely happy to see them. She always remembers not only their names, but any life events we’ve mentioned to her in the past. She is so accommodating and extremely helpful. Highly highly highly recommend this Banfield office because of her!
Carley Danforth
12 Jan 2018
If you’re looking to find the LEAST helpful group of people I’d suggest banfield.
My dog recently needed stitches we took him to an ER vet the wait was long so I figured I’d call banfield to see if ...
If you’re looking to find the LEAST helpful group of people I’d suggest banfield.
My dog recently needed stitches we took him to an ER vet the wait was long so I figured I’d call banfield to see if they can be of any help. They said they don’t have someone scheduled to perform surgery for a few days. I realize they aren’t a ER vet I was just trying to get my dog in any where at this point. We ended up going to another ER vet and got the stitches. The vet we went to said to keep him calm but prescribed nothing to help.
Blue is an Italian greyhound if you are familiar with the breed you know they need to release their energy daily sometimes multiple times a day. Blue is used to going to the dog park at least 2 times a day.
So I called banfield again to see if they could prescribe some calming medicine for him. They asked what pain reliever he was on I told them and they said they could prescribe anything else and to call the ER vet he went to.
So I did and they were no help either.
Today blue ripped one of the stitches or at least we believed he did. I called banfield to see if someone was there that would be able to give us a definitive answer.
The girl on the phone said everyone was at lunch! And we could come later on that night to see someone. How is everyone that could possibly help us be at lunch, how does that even make sense?!
What a joke of a practice.
They are located very close to where I live so they are a very convenient but I’d rather drive a further distance for better care.
This is one of the MANY reasons I will no longer be bringing blue or any of my other animals to banfield again.
Nathalie Guzman
16 Sep 2017
I have been going to this Banfield for about 1 year now and I have to say that this Banfield is by far the best one I have taken my dog to. I have taken her to 3 other locations and none of them were ...
I have been going to this Banfield for about 1 year now and I have to say that this Banfield is by far the best one I have taken my dog to. I have taken her to 3 other locations and none of them were as caring and personable as this one. The staff answer the phones right away and typically will schedule my dog for appointments within the next few seconds days, sometimes the very same day I call. My dog hates vet visits and they are extremely patient with her and her behaviors. I definitely recommend this Banfield to everyone.
Brooke Mitchell
30 Aug 2017
I can not say enough about Banfield. Im that girl. The bleeding heart vegan who thinks corporate greed is killing our nation. Naturally, I was hesitant to go to Banfield as they're, well, corporate. I...
I can not say enough about Banfield. Im that girl. The bleeding heart vegan who thinks corporate greed is killing our nation. Naturally, I was hesitant to go to Banfield as they're, well, corporate. I've been turned. I LOVE Banfield. I got a wellness plan for my two fur babies thinking maybe it would be a bit cheaper than going to a traditional vet. Not only am I saving money, but it gives me SUCH peace of mind. There's nothing more disconcerting than having my pit bull girl feeling sick. I called, asked a couple of questions to the extremely knowledgeable nurse staff who helped me immediately, and then was given a quick appointment with Dr. Guzzi. I've never called a place where I liked and was helped by EACH AND EVERY member of staff as if it was their dog. My pup is feeling immediately better after getting care from Banfield. So, yes, HIGHLY RECOMMEND. The Banfield in St. Pete deserves a medal in particular.
Sohail Bhola
18 May 2017
Third time is a charm! Without fail every time I bring my animals here they come home with fleas. Second and third time I spent time brushing them with a flea comb to make sure they were clean before ...
Third time is a charm! Without fail every time I bring my animals here they come home with fleas. Second and third time I spent time brushing them with a flea comb to make sure they were clean before they went there, and sure enough when they came back I caught 5 right off the bat. I get it's a shared location with other animals, and it's every owners responsibility to keep their pets healthy, but the time and effort I have to spend now quarantining my pets , brushing them, steaming my house, vacuuming and trying to stop the spread far out weighs the benefits this place has.
Kim Crawford
1 May 2017
Genevieve Hall
28 Apr 2017
Linda P.
22 Apr 2017
Couldn't be happier! Dr. Pratt was examining my dog who is in bad health. He needed more tests done and my ride was waiting and we had already been there for awhile. Dr. Pratt kept Buddy with her so ...
Couldn't be happier! Dr. Pratt was examining my dog who is in bad health. He needed more tests done and my ride was waiting and we had already been there for awhile. Dr. Pratt kept Buddy with her so she could do more tests on him AND drove him home when she got out of work (15 minutes out of her way). Beyond thankful for her kindness.
Lana F.
17 Apr 2017
I had an extremely pleasant experience. I took my sick puppy Kobe in on Easter Sunday, and after a quick exam I was recommended to take him to the hospital. Because they checked him briefly they did ...
I had an extremely pleasant experience. I took my sick puppy Kobe in on Easter Sunday, and after a quick exam I was recommended to take him to the hospital. Because they checked him briefly they did not charge me for the visit, which I greatly appreciated, as I needed the funds to go toward the hospital visit that day. I was very impressed by the care and compassion we received. The doctor and rest of the staff were great. Thank you!
Allison B.
6 Mar 2017
We recently took over the care of a family member's 10 year old laborador retriever. He has received his care here for years but this has been our first experience with this vet. The folks here have...
We recently took over the care of a family member's 10 year old laborador retriever. He has received his care here for years but this has been our first experience with this vet. The folks here have been nothing short of wonderful in helping us to understand him, get him caught up and get him the meds and care he needs. Dr Ivan, Diana and the entire staff have helped make our transition with our dog so much easier and we appreciate them so much!
Phyllis D.
1 Jun 2016
These folks were so great when my bailey passed. I was so distraught. They told me to bring him in and we will discuss it. We did and again, They were wonderful. It is a ways for me to travel but the ...
These folks were so great when my bailey passed. I was so distraught. They told me to bring him in and we will discuss it. We did and again, They were wonderful. It is a ways for me to travel but the compassion they showed me with my deceased bailey makes me going to switch the care of my pets to here. Thank you Sharon wow you were exceptional. it helps to know you care so much. Makes a dent in the sorrow of my baileys transition.
Faye M.
22 Mar 2016
Banfield Pet Hospital-I came in Monday 3/21/16 for my dog Cody to get a Rabies shot updated. I like that the Vaccines is good for 3 years, saves me money compared to other places. Edina, did a very go...
Banfield Pet Hospital-I came in Monday 3/21/16 for my dog Cody to get a Rabies shot updated. I like that the Vaccines is good for 3 years, saves me money compared to other places. Edina, did a very good job keeping Cody calm down as she's see him nervous about going there. Doc. Jonathan is very nice guy, he explain it to me what Cody needs to keep him healthy and live longer. I bring Cody there at Grooming Salon once in a while when I can't do it. & Shop dog food in Petsmart. Banfield Pet Hospital is my Go To Vet place. I will be coming back very soon
Joe Ciannilli
13 Mar 2016
Excellent timely care for our dog.
Lindsay F.
11 Dec 2015
They supposedly open at 9am. It is now 9:09 and I'm still getting the automated message that says they are closed.
Dorene M.
30 Nov 2015
update...The head vet contacted me, talked about the situtation. I was asked to come in again, I had to pay another office visit fee which I don't agree with but at least she has the anti- inflammator...
update...The head vet contacted me, talked about the situtation. I was asked to come in again, I had to pay another office visit fee which I don't agree with but at least she has the anti- inflammatory and an antibiotic.Wow...I should have read the reviews before I brought my dog in for something other than shots. First issue was when I called and asked about weekend fees and or fees, I was told there were none. I bring my girl in and they tell me there's a $35 fee. I discussed with assistant and the vet dropped the fee.Now on to the serious issues, I brought my dog Cali in because she's been limping. I received a call suggesting she get x-rays because she could possibly have cancer due to swollen lymph nodes, her leg was a little swollen according to the vet and she wasn't indicating she was in pain. Due to fear of cancer I said yes to the $ 330 xray. The vet called me back to let me know that it didn't look like cancer and she wasn't sure what the issue was. She said maybe it was some illness due to a tick but she asked if she's had a heart worm test, which she has so the vet said that usually shows up. So she gave me options, anti-inflammatory, tramadol for some antibiotic that would cover various things. I decided to go with anti-inflammatory and tramadol first. The vet side OK and that we would monitor it, she was going to go over the xray and show me where she was swollen.I receive a call telling me they were closed and if I could make payment over the phone. They knew Cali was being grommer so I'm not sure why they didn't tell me they closed before the groomer or why they didn't call before they closed. Well by the time I got the Vet left, so there was no one to go over the xray.To top it off there was just a pain med, I explained to young lady what we decided. She called the vet and the vet said she never said to give Cali an anti-inflammatory. Seriously I have one dog I know exactly what she said, I would have never been OK with just a pain med that covers up the issue and no plan of action. So I left with what I came there with, an injured dog plus I'm down $380, no plan or solution. What a mess, now I have to go to another vet .
Ryan D.
3 Sep 2015
These people are scam artists and what's wrong with businesses in general today. We got a quote for $150 for neutering somewhere else. We didn't want to wait, so we went here instead. $150 here do...
These people are scam artists and what's wrong with businesses in general today. We got a quote for $150 for neutering somewhere else. We didn't want to wait, so we went here instead. $150 here doesn't even cover the bs blood work done beforehand. $400 was the neuter price. Then they try to sell you a monthly package, which we had problems with in the past. On the way out the door, they tried to hit me with a $40 office visit. It'll be a cold day in hell before that happens. Do not go here unless you like pissing away money.
Stephanie K.
16 Jun 2015
For paying almost a hundred dollars per month for two wellness plans for both of my Pugs I don't feel like I am getting my monies worth. I brought my puppy in and requested a SPECIFIC vaccination for ...
For paying almost a hundred dollars per month for two wellness plans for both of my Pugs I don't feel like I am getting my monies worth. I brought my puppy in and requested a SPECIFIC vaccination for daycare. Both the vet and vet-tech failed to tell us there would be more than one round of shots for him. We were under the impression that after the first shot he was good to go. How are you people going to take my money every month and not tell me when there are follow-ups?
Kelly-Ann J.
8 Feb 2015
I don't really know what to say about this place. My dogs like coming here. The staff is always friendly. The vets are knowledgeable. The pet plan is great deal, too. The problem is that I always ...
I don't really know what to say about this place. My dogs like coming here. The staff is always friendly. The vets are knowledgeable. The pet plan is great deal, too. The problem is that I always feel like they are trying to up charge us. I am not sure I truly trust the vets, and I generally end up calling my sister in law (who is also a vet, though out of town) for a second opinion. The head vet is almost always willing to help answer questions and put us at ease too. We've been bringing our dogs here for several years, and have not had any major problems. They are happy and healthy. I'm just still unsure.
Kevin Lura
17 Dec 2014
Nikki B.
6 May 2014
All the employees here are helpful and make this stressful outing a more pleasant one. I made an appointment for 11:30 but arrived early because I anticipated paperwork. They had no problem getting me...
All the employees here are helpful and make this stressful outing a more pleasant one. I made an appointment for 11:30 but arrived early because I anticipated paperwork. They had no problem getting me in early which was awesome. Everyone who handled Luigi was gentle and patient with him, seeing how nervous he was to be there. Elisa and Ingrid both helped me chose a care plan that would work best for my dog and I. They helped answer my questions and treat all of Luigi's needs today. Banfield has always been a helpful place for my pets. I wouldn't want to take my pets anywhere else.
Megan T.
26 Sep 2013
I have been taking my three dogs here for over three years now. In the past year this place has gone so far downhill that I have cancelled our wellness plans and switched vets. First they gave me hear...
I have been taking my three dogs here for over three years now. In the past year this place has gone so far downhill that I have cancelled our wellness plans and switched vets. First they gave me heartworm medicine that was not the right dosage for my small dogs and gave me a hard time trying to return it. Arguing with me whether my dog was 10.5 pounds or 11 - either way the medicine was for a dog that was 12.5 pounds!!! Then one of my dogs was vomiting every day and they could not fit me in for 7 days! Then we requested an x-ray and the doctor refused!!! I'm paying you money by getting an x-ray and you are refusing me that service! Then he gave us medicine for my dog that said this will cover up the symptoms - but never fixed the problem! My dog is still vomiting and banfield won't return my phone calls. Luckily, a good hearted vet, who actually cares about the health of your animals fit us right in with no problems and performed every test I requested. I am in law school and have recommended Banfield to several of my friends and i know of 3 students and 2 lawyers who are using Banfield because of me; I have since called them to make them aware of the terrible management situation. In the future I will not recommend any specific vet but I will be sure to tell people whatever you do don't go to banfield. So dear reader, do yourself a favor and DO NOT GO TO BANFIELD!!!!
Robert S.
28 Aug 2013
My animals have been going to various Banfield locations for over ten years and since moving to St. Pete we have become more of a member of the community. I love the doctors, nurses are great too. It ...
My animals have been going to various Banfield locations for over ten years and since moving to St. Pete we have become more of a member of the community. I love the doctors, nurses are great too. It seems like they have made some positive changes to the front desk staff, which in my first review I was not a fan of at the time. I find everyone there to be extremely nice and helpful. I bring my best friend here, so of course I recommend it.
Alex O.
29 Mar 2013
We take our cat to get her nails trimmed here and also to get her shots when needed. Staff is friendly and knowledgable but the wait time is pretty bad, even with an appointment. 1hr plus on our last ...
We take our cat to get her nails trimmed here and also to get her shots when needed. Staff is friendly and knowledgable but the wait time is pretty bad, even with an appointment. 1hr plus on our last visit!
A Google User
6 Jan 2012
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