I wish they had -1000 stars for this HORRIBLE place!!!!! They almost killed my cat!!! When we took him on Friday with 106 temperature they did no exam, and just gave us antibiotics. We wanted blood wo... Read More
I wish they had -1000 stars for this HORRIBLE place!!!!! They almost killed my cat!!! When we took him on Friday with 106 temperature they did no exam, and just gave us antibiotics. We wanted blood work done, and was told it would be 24 hours for the results. The vet told me that if his temperature did not go down by 2, to call her back and let her know. At 2, I called because his temperature had not dropped and he was getting worse. She informed me to take him to the ER and told me that the blood work would NOT be in until Monday ... fast forward to 4 days in the ER, no blood work from Pet Pal, and a $1400 bill later. Today is Monday, I was told by the ER to follow up w Pet pal as soon as they opened, I got up this morning at 6am to be the first one there. They took me back, a different vet came in, and informed me a needed to see a specialist and there was nothing he could do. He wouldn’t even bring my cats 106 temperature DOWN!!!!!!!!!!!!! I received NO blood work or feces sample results they did from Friday, and received no kind words. NOTHING!!! When I left there, I found Noah’s place, took my cat there and they finally got everything under control. I wrote an email to SCOTT DALY about my experience, he called and to my surprise was one of the RUDEST, CONDESCENDING, JERK I have ever had the displeasure to deal with. He told me he would NOT refund my money, and when I said I would see him in court, he told me “Good Luck”. Thank goodness I had him on speaker phone at the vet I was at, all the receptionist heard the way he spoke to me along with the rest of the waiting room. This has been an absolute NIGHTMARE of a weekend, and he didn’t make things any better. How this “man” is in charge of all the lives of these animals is beyond me. This was an horrible experience and I will NEVER recommend this place to anyone. Read Less