27 Reviews

Wekiva Forest Animal Hospital

Sanford, Florida
Reviews
Diane Burrows
7 Jul 2018
REPORT
My Pom Bebe had a good experience in their office. I really liked the doctor.
Shelby Wilson
25 Jun 2018
REPORT
They took me in very last minute when I needed an immediate vaccination to board my dog. They seriously saved me from missing my flight because of that, and I couldn't be more grateful. The staff was ... Read More
They took me in very last minute when I needed an immediate vaccination to board my dog. They seriously saved me from missing my flight because of that, and I couldn't be more grateful. The staff was very quick and friendly, and even though this vet is not that close to my home I think I will be trying to visit them more often. Read Less
Carrie Kelly
9 Jun 2018
REPORT
They took great care of our boy Jack. They listened to what I needed and even shared with me a new flea med I hadn’t heard of before!!! Great service! Thank you.
Leslie Fier
2 Jun 2018
REPORT
Nothing more inspiring for a shelter volunteer to have the support and compassion from vet hospitals. They took care of “my Roxie” not really mine just a shelter favorite because she needed it. Not fo... Read More
Nothing more inspiring for a shelter volunteer to have the support and compassion from vet hospitals. They took care of “my Roxie” not really mine just a shelter favorite because she needed it. Not for the money but because they care. Read Less
Ann Williams
26 May 2018
REPORT
We usually take our dogs to the Mt. Dora Veterinary Clinic (Dr. Delaporte Mt. Dora office), but they were booked. Fortunately, the staff at the Sanford location was able to get us in on short notice. ... Read More
We usually take our dogs to the Mt. Dora Veterinary Clinic (Dr. Delaporte Mt. Dora office), but they were booked. Fortunately, the staff at the Sanford location was able to get us in on short notice. Our dog had hurt her back when getting out of the car. Everyone at the clinic was very professional. Dr. Delaporte is a great diagnostician, wonderful with our dogs, and diagnosed the problem. Dr. Delaporte really took time with us, unlike many veterinarians who are in a hurry. He discussed our little Gracie's health issues (which are many), including those for which we did not originally make the appointment. Our dogs have complicated medical issues and are special needs. We do not live here full time, but if we did, we would, without hesitation, bring our dogs to Dr. Delaporte! Read Less
Dawn Cox
12 May 2018
REPORT
Very accommodating and personable. They were efficient and love their Saturday hours!
Jane Pretorius
28 Mar 2018
REPORT
They were very professional and let me stay with my dog during the visit, the only time he was away from me was to have x rays. This was my fist visit and I was pleased with it. A little high in some... Read More
They were very professional and let me stay with my dog during the visit, the only time he was away from me was to have x rays. This was my fist visit and I was pleased with it. A little high in some of the pricing though, but pleased over all. Read Less
loch jon
24 Mar 2018
REPORT
I have been a satisfied and loyal client of the DELAPORTE VETERINARY HOSPITAL' s since the mid 80's , DR .D and now DR.BEAU . and their staff have been very helpful and caring for my pets over 5 , t... Read More
I have been a satisfied and loyal client of the DELAPORTE VETERINARY HOSPITAL' s since the mid 80's , DR .D and now DR.BEAU . and their staff have been very helpful and caring for my pets over 5 , these many years . I enjoy that this is a family owned business , that means a lot to me where I take my family pets . they have been serving Florida families since 1971 . they will continue to serve my fur family as long as they are able . THANKS DR . D' s for caring Read Less
Andrew Phegley
23 Mar 2018
REPORT
They almost killed my dog. Do not trust these people that own this clinic. If you post a bad review they will call and yell at you. They told me Dr Frank was retired. His practice is in Eustis and wel... Read More
They almost killed my dog. Do not trust these people that own this clinic. If you post a bad review they will call and yell at you. They told me Dr Frank was retired. His practice is in Eustis and well worth the drive for us. In your response below you are trying to cover up your clinics incompetence...none of that was offered...your wife called and yelled at my wife...what a horrible way to treat people....use this as learning experience for your clinic... Read Less
Terry Fordham
17 Feb 2018
REPORT
I was so pleased. Everyone was so nice and interested in my wants and concerns. Zoey Marie looked beautiful when I picked her up.
Kris Buchanan
20 Jan 2018
REPORT
Not only do I bring my personal pets to see both Dr. Delaporte and Dr. Garrels, but I run a non-profit rescue, T.E.A.R.S., and almost all of our dogs and cats needing medical attention are seen by th... Read More
Not only do I bring my personal pets to see both Dr. Delaporte and Dr. Garrels, but I run a non-profit rescue, T.E.A.R.S., and almost all of our dogs and cats needing medical attention are seen by them. I have personally known Beau Delaporte for 12 years and trust him completely with any animal I put in his care. Their staff is always friendly and very accommodating, especially when we have an emergency that we get a call on needing help. Read Less
Caitlin M.
4 Oct 2017
REPORT
I wouldn't trust any other than Dr.Beau and his staff with my pets!!! They are compassionate and affordable!
Kevin Boland
28 May 2017
REPORT
Brought my dog in for an surgery on her ACL, the staff couldn't be more helpful. Dr Delaporte did a fantastic job. Provided a lot of information. I am very pleased with their office and the true profe... Read More
Brought my dog in for an surgery on her ACL, the staff couldn't be more helpful. Dr Delaporte did a fantastic job. Provided a lot of information. I am very pleased with their office and the true professionals that work there. Highly recommended. Echo is doing great! Read Less
Jeff Judd
22 May 2017
REPORT
This is an amazing Vet. The service was remarkable and the faculty is brand new. I was expressed how much they cared and the way they provided great tips and education as this was our first puppy. I a... Read More
This is an amazing Vet. The service was remarkable and the faculty is brand new. I was expressed how much they cared and the way they provided great tips and education as this was our first puppy. I am so glad we found this amazing Vet, They really go above and beyond to make sure your pet is cared for. I would definitely teccomend to friends and family. We actually drive from Winter Oark just to see Dr. Delaporte in Sanford. Read Less
WB Equestrian Stables
16 May 2017
REPORT
Great vets. Always take such good care of my pets. Fast service. Friendly staff. Good rates.
Vikki Rambo
18 Apr 2017
REPORT
Dr Beau and his staff love animals! From the time you walk in it is easy to see how much they care. I have 7 dogs and cats and I know they will get great care! I highly recommend this vet!
lisa1katie2
6 Apr 2017
REPORT
Absolutely great experience. Office personnel very friendly, Technicians took very loving care of my pet. Dr. Beau is the best. Highly recommend this clinic.
John T.
3 Dec 2015
REPORT
We have been taking our 2 dogs to the surgery for a number of years and Dr Frank has been very helpful. However he has now employed new receptionist staff and they are rude and take no interest in the... Read More
We have been taking our 2 dogs to the surgery for a number of years and Dr Frank has been very helpful. However he has now employed new receptionist staff and they are rude and take no interest in the dogs. Therefore we reluctantly have moved our business. If you have the same experience as us I am sure a large number of people will switch. Read Less
Julie Amos
17 Mar 2015
REPORT
Practice refused to refund exam cost after I needed to take my dog to another office for an undiscovered ailment. I brought my dog to Wekiva Forest Animal hospital on 3/9/15 for a yearly exam. All pr... Read More
Practice refused to refund exam cost after I needed to take my dog to another office for an undiscovered ailment. I brought my dog to Wekiva Forest Animal hospital on 3/9/15 for a yearly exam. All preventative testing came back negative and I was billed 69.00 for services on that date. On 3/14 I noticed worms in his stool and tried reaching out to the office, however, they were closed. I took him to Banfield Pet Hospital on 3/15 and they prescribed medicine for the worm infestation. In addition to the 69.00 I had already paid I incurred charges of 136.88 for having to get a second opinion. I spoke to Theresa at Wekiva Forest Animal Hospital and she was dismissive of my concerns, advising me that the worms do not show up on the 'test they use.' Read Less
Donnie T.
4 Mar 2015
REPORT
Dr. Frank has been an excellent vet for our dogs. One passed away at age 16 and our new one is now his patient. Staff and vet are all great!
Stephen K.
13 Feb 2015
REPORT
Dr. Frank has taken care of my dogs for over 10 years. I highly recommend him to my friends and family.
sharont2727
20 Dec 2012
REPORT
Dr. Frank is a wonderful caring vet. He has taken time to answer questions that arose after our appt over the phone in detail. He diagnosed in 1 visit what another vet never diagnosed despite extensiv... Read More
Dr. Frank is a wonderful caring vet. He has taken time to answer questions that arose after our appt over the phone in detail. He diagnosed in 1 visit what another vet never diagnosed despite extensive & expensive testing. We highly recommend him. Read Less
A Google User
9 Oct 2011
REPORT
Dr. Frank removed a tumor from my cat's leg. The stitches were poorly placed and the cat's skin had been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine... Read More
Dr. Frank removed a tumor from my cat's leg. The stitches were poorly placed and the cat's skin had been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine the cat at all himself. The tech even mentioned there was a red spot we needed to keep an eye on. The vet still did not examine the cat himself. Within an hour or two of being home, the cat's leg had opened up from ankle to hip and his muscles were showing. Dr. Frank's office closed early that day and we were forced to find another vet in the emergency. Dr. Frank was incredibly rude when we called to ask about re-imbursement for the other vet and even said he would have charged us for anesthetic to fix the cat. He has lied to our credit card company and has refused to release the cat's appointment notes. It has been one nightmare after another trying to get him to do the right thing. I do NOT recommend him AT ALL!! Read Less
kdonlan
7 Oct 2011
REPORT
Dr. Frank removed a tumor from my cat's leg. The stitches had poorly placed and the cat's skin at been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine t... Read More
Dr. Frank removed a tumor from my cat's leg. The stitches had poorly placed and the cat's skin at been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine the cat at all himself. The tech even mentioned there was a red spot we needed to keep an eye on. The vet still did not examine the cat himself. Within and hour or two of being home, the cat's leg had opened up from ankle to hip and his muscles were showing. Dr. Frank's office closed early that day and we were forced to find another vet in the emergency. Dr. Frank was incredibly rude when we called to ask about re-imbursement for the other vet and even said he would have charged us for anesthetic to fix the cat. He has lied to our credit card company and has refused to release the cat's appointment notes. It has been one nightmare after another trying to get him to do the right thing. I do NOT recommend him AT ALL!! Read Less
dgill710
24 Mar 2009
REPORT
I could not disagree more with the previous review. Our two dogs have been patients of Dr. Frank for over 2 years, and we have been very pleased with the service that he and his office staff have prov... Read More
I could not disagree more with the previous review. Our two dogs have been patients of Dr. Frank for over 2 years, and we have been very pleased with the service that he and his office staff have provided. We have been in the office several times for both check-ups and sick visits, and we board both of our dogs with the practice on a regular basis. I feel that Dr. Frank is very honest, non-judgemental, and caring when examining animals and discussing their health with us. We will continue to utilize this practice and recommend Dr. Frank to our friends. Read Less
ging01
16 Feb 2009
REPORT
I've been very happy with Dr. Frank. He successfully diagnosed and repaired my dog's knee and was was very upfront and professional when she later was diagnosed with cancer. I would definitely rec... Read More
I've been very happy with Dr. Frank. He successfully diagnosed and repaired my dog's knee and was was very upfront and professional when she later was diagnosed with cancer. I would definitely recommend them. Read Less
kelan33
13 Jan 2009
REPORT
I initially went to this vet because I had moved and the location was the closest to my house. I even went into work late that day because my cat was sick, and I wanted them to diagnose her. I was t... Read More
I initially went to this vet because I had moved and the location was the closest to my house. I even went into work late that day because my cat was sick, and I wanted them to diagnose her. I was there for ten minutes while they gave her a shot. I paid over $50 to not even find out the real problem. I was also told that my cat didn't need an annual check-up because apparently cats don't need them every year.The problem then preceded to get worse over the past two months, so I went back to the vet since he knew of the issue and I had paid all the money prior. He then told me again that there was nothing wrong with her despite the issue being blatantly obvious. I pled with the staff that my cat was sick, and only then, did they get medication ready for my pet. They didn't even know the issue but attempted to charge me money for the prescription. At this point, I was getting really annoyed with the services I was receiving and let the staff now.I got frustrated that I just left and drove thirty minutes to my previous vet. After ten minutes in the waiting room, the new doctor was able to diagnosis the issue and prescribe medicine for my pet. The vet also told me that an annual check up was actually completely routine and he did not understand why the vet told me that.Dr. Frank Wilbur and staff are rude, neglilent, and incompetent. My pet could have died, and they didn't care. If I had listened to their diagnosis, my pet could have been in danger.They didn't call to check up on her or anything after my first visit or after my second one. The doctor even had the nerve to say he didn't want my business because I wasn't pleased with his service. Do not go here! Read Less
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Book an Appointment
Online booking unavailable
Please call
(407) 322-3930
5276 Florida 46
Sanford Florida 32771
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-12:30PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-12:30PM
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Wekiva Forest Animal Hospital

Sanford, Florida
(27)
5276 Florida 46
Sanford Florida 32771
Monday
08:00AM-17:00PM
Tuesday
08:00AM-12:30PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-12:30PM
Diane Burrows
7 Jul 2018
REPORT
My Pom Bebe had a good experience in their office. I really liked the doctor.
Shelby Wilson
25 Jun 2018
REPORT
They took me in very last minute when I needed an immediate vaccination to board my dog. They seriously saved me from missing my flight because of that, and I couldn't be more grateful. The staff was ... Read More
They took me in very last minute when I needed an immediate vaccination to board my dog. They seriously saved me from missing my flight because of that, and I couldn't be more grateful. The staff was very quick and friendly, and even though this vet is not that close to my home I think I will be trying to visit them more often. Read Less
Carrie Kelly
9 Jun 2018
REPORT
They took great care of our boy Jack. They listened to what I needed and even shared with me a new flea med I hadn’t heard of before!!! Great service! Thank you.
Leslie Fier
2 Jun 2018
REPORT
Nothing more inspiring for a shelter volunteer to have the support and compassion from vet hospitals. They took care of “my Roxie” not really mine just a shelter favorite because she needed it. Not fo... Read More
Nothing more inspiring for a shelter volunteer to have the support and compassion from vet hospitals. They took care of “my Roxie” not really mine just a shelter favorite because she needed it. Not for the money but because they care. Read Less
Ann Williams
26 May 2018
REPORT
We usually take our dogs to the Mt. Dora Veterinary Clinic (Dr. Delaporte Mt. Dora office), but they were booked. Fortunately, the staff at the Sanford location was able to get us in on short notice. ... Read More
We usually take our dogs to the Mt. Dora Veterinary Clinic (Dr. Delaporte Mt. Dora office), but they were booked. Fortunately, the staff at the Sanford location was able to get us in on short notice. Our dog had hurt her back when getting out of the car. Everyone at the clinic was very professional. Dr. Delaporte is a great diagnostician, wonderful with our dogs, and diagnosed the problem. Dr. Delaporte really took time with us, unlike many veterinarians who are in a hurry. He discussed our little Gracie's health issues (which are many), including those for which we did not originally make the appointment. Our dogs have complicated medical issues and are special needs. We do not live here full time, but if we did, we would, without hesitation, bring our dogs to Dr. Delaporte! Read Less
Dawn Cox
12 May 2018
REPORT
Very accommodating and personable. They were efficient and love their Saturday hours!
Jane Pretorius
28 Mar 2018
REPORT
They were very professional and let me stay with my dog during the visit, the only time he was away from me was to have x rays. This was my fist visit and I was pleased with it. A little high in some... Read More
They were very professional and let me stay with my dog during the visit, the only time he was away from me was to have x rays. This was my fist visit and I was pleased with it. A little high in some of the pricing though, but pleased over all. Read Less
loch jon
24 Mar 2018
REPORT
I have been a satisfied and loyal client of the DELAPORTE VETERINARY HOSPITAL' s since the mid 80's , DR .D and now DR.BEAU . and their staff have been very helpful and caring for my pets over 5 , t... Read More
I have been a satisfied and loyal client of the DELAPORTE VETERINARY HOSPITAL' s since the mid 80's , DR .D and now DR.BEAU . and their staff have been very helpful and caring for my pets over 5 , these many years . I enjoy that this is a family owned business , that means a lot to me where I take my family pets . they have been serving Florida families since 1971 . they will continue to serve my fur family as long as they are able . THANKS DR . D' s for caring Read Less
Andrew Phegley
23 Mar 2018
REPORT
They almost killed my dog. Do not trust these people that own this clinic. If you post a bad review they will call and yell at you. They told me Dr Frank was retired. His practice is in Eustis and wel... Read More
They almost killed my dog. Do not trust these people that own this clinic. If you post a bad review they will call and yell at you. They told me Dr Frank was retired. His practice is in Eustis and well worth the drive for us. In your response below you are trying to cover up your clinics incompetence...none of that was offered...your wife called and yelled at my wife...what a horrible way to treat people....use this as learning experience for your clinic... Read Less
Terry Fordham
17 Feb 2018
REPORT
I was so pleased. Everyone was so nice and interested in my wants and concerns. Zoey Marie looked beautiful when I picked her up.
Kris Buchanan
20 Jan 2018
REPORT
Not only do I bring my personal pets to see both Dr. Delaporte and Dr. Garrels, but I run a non-profit rescue, T.E.A.R.S., and almost all of our dogs and cats needing medical attention are seen by th... Read More
Not only do I bring my personal pets to see both Dr. Delaporte and Dr. Garrels, but I run a non-profit rescue, T.E.A.R.S., and almost all of our dogs and cats needing medical attention are seen by them. I have personally known Beau Delaporte for 12 years and trust him completely with any animal I put in his care. Their staff is always friendly and very accommodating, especially when we have an emergency that we get a call on needing help. Read Less
Caitlin M.
4 Oct 2017
REPORT
I wouldn't trust any other than Dr.Beau and his staff with my pets!!! They are compassionate and affordable!
Kevin Boland
28 May 2017
REPORT
Brought my dog in for an surgery on her ACL, the staff couldn't be more helpful. Dr Delaporte did a fantastic job. Provided a lot of information. I am very pleased with their office and the true profe... Read More
Brought my dog in for an surgery on her ACL, the staff couldn't be more helpful. Dr Delaporte did a fantastic job. Provided a lot of information. I am very pleased with their office and the true professionals that work there. Highly recommended. Echo is doing great! Read Less
Jeff Judd
22 May 2017
REPORT
This is an amazing Vet. The service was remarkable and the faculty is brand new. I was expressed how much they cared and the way they provided great tips and education as this was our first puppy. I a... Read More
This is an amazing Vet. The service was remarkable and the faculty is brand new. I was expressed how much they cared and the way they provided great tips and education as this was our first puppy. I am so glad we found this amazing Vet, They really go above and beyond to make sure your pet is cared for. I would definitely teccomend to friends and family. We actually drive from Winter Oark just to see Dr. Delaporte in Sanford. Read Less
WB Equestrian Stables
16 May 2017
REPORT
Great vets. Always take such good care of my pets. Fast service. Friendly staff. Good rates.
Vikki Rambo
18 Apr 2017
REPORT
Dr Beau and his staff love animals! From the time you walk in it is easy to see how much they care. I have 7 dogs and cats and I know they will get great care! I highly recommend this vet!
lisa1katie2
6 Apr 2017
REPORT
Absolutely great experience. Office personnel very friendly, Technicians took very loving care of my pet. Dr. Beau is the best. Highly recommend this clinic.
John T.
3 Dec 2015
REPORT
We have been taking our 2 dogs to the surgery for a number of years and Dr Frank has been very helpful. However he has now employed new receptionist staff and they are rude and take no interest in the... Read More
We have been taking our 2 dogs to the surgery for a number of years and Dr Frank has been very helpful. However he has now employed new receptionist staff and they are rude and take no interest in the dogs. Therefore we reluctantly have moved our business. If you have the same experience as us I am sure a large number of people will switch. Read Less
Julie Amos
17 Mar 2015
REPORT
Practice refused to refund exam cost after I needed to take my dog to another office for an undiscovered ailment. I brought my dog to Wekiva Forest Animal hospital on 3/9/15 for a yearly exam. All pr... Read More
Practice refused to refund exam cost after I needed to take my dog to another office for an undiscovered ailment. I brought my dog to Wekiva Forest Animal hospital on 3/9/15 for a yearly exam. All preventative testing came back negative and I was billed 69.00 for services on that date. On 3/14 I noticed worms in his stool and tried reaching out to the office, however, they were closed. I took him to Banfield Pet Hospital on 3/15 and they prescribed medicine for the worm infestation. In addition to the 69.00 I had already paid I incurred charges of 136.88 for having to get a second opinion. I spoke to Theresa at Wekiva Forest Animal Hospital and she was dismissive of my concerns, advising me that the worms do not show up on the 'test they use.' Read Less
Donnie T.
4 Mar 2015
REPORT
Dr. Frank has been an excellent vet for our dogs. One passed away at age 16 and our new one is now his patient. Staff and vet are all great!
Stephen K.
13 Feb 2015
REPORT
Dr. Frank has taken care of my dogs for over 10 years. I highly recommend him to my friends and family.
sharont2727
20 Dec 2012
REPORT
Dr. Frank is a wonderful caring vet. He has taken time to answer questions that arose after our appt over the phone in detail. He diagnosed in 1 visit what another vet never diagnosed despite extensiv... Read More
Dr. Frank is a wonderful caring vet. He has taken time to answer questions that arose after our appt over the phone in detail. He diagnosed in 1 visit what another vet never diagnosed despite extensive & expensive testing. We highly recommend him. Read Less
A Google User
9 Oct 2011
REPORT
Dr. Frank removed a tumor from my cat's leg. The stitches were poorly placed and the cat's skin had been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine... Read More
Dr. Frank removed a tumor from my cat's leg. The stitches were poorly placed and the cat's skin had been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine the cat at all himself. The tech even mentioned there was a red spot we needed to keep an eye on. The vet still did not examine the cat himself. Within an hour or two of being home, the cat's leg had opened up from ankle to hip and his muscles were showing. Dr. Frank's office closed early that day and we were forced to find another vet in the emergency. Dr. Frank was incredibly rude when we called to ask about re-imbursement for the other vet and even said he would have charged us for anesthetic to fix the cat. He has lied to our credit card company and has refused to release the cat's appointment notes. It has been one nightmare after another trying to get him to do the right thing. I do NOT recommend him AT ALL!! Read Less
kdonlan
7 Oct 2011
REPORT
Dr. Frank removed a tumor from my cat's leg. The stitches had poorly placed and the cat's skin at been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine t... Read More
Dr. Frank removed a tumor from my cat's leg. The stitches had poorly placed and the cat's skin at been puckered and not sutured correctly. He had a vet tech remove the stitches and did not examine the cat at all himself. The tech even mentioned there was a red spot we needed to keep an eye on. The vet still did not examine the cat himself. Within and hour or two of being home, the cat's leg had opened up from ankle to hip and his muscles were showing. Dr. Frank's office closed early that day and we were forced to find another vet in the emergency. Dr. Frank was incredibly rude when we called to ask about re-imbursement for the other vet and even said he would have charged us for anesthetic to fix the cat. He has lied to our credit card company and has refused to release the cat's appointment notes. It has been one nightmare after another trying to get him to do the right thing. I do NOT recommend him AT ALL!! Read Less
dgill710
24 Mar 2009
REPORT
I could not disagree more with the previous review. Our two dogs have been patients of Dr. Frank for over 2 years, and we have been very pleased with the service that he and his office staff have prov... Read More
I could not disagree more with the previous review. Our two dogs have been patients of Dr. Frank for over 2 years, and we have been very pleased with the service that he and his office staff have provided. We have been in the office several times for both check-ups and sick visits, and we board both of our dogs with the practice on a regular basis. I feel that Dr. Frank is very honest, non-judgemental, and caring when examining animals and discussing their health with us. We will continue to utilize this practice and recommend Dr. Frank to our friends. Read Less
ging01
16 Feb 2009
REPORT
I've been very happy with Dr. Frank. He successfully diagnosed and repaired my dog's knee and was was very upfront and professional when she later was diagnosed with cancer. I would definitely rec... Read More
I've been very happy with Dr. Frank. He successfully diagnosed and repaired my dog's knee and was was very upfront and professional when she later was diagnosed with cancer. I would definitely recommend them. Read Less
kelan33
13 Jan 2009
REPORT
I initially went to this vet because I had moved and the location was the closest to my house. I even went into work late that day because my cat was sick, and I wanted them to diagnose her. I was t... Read More
I initially went to this vet because I had moved and the location was the closest to my house. I even went into work late that day because my cat was sick, and I wanted them to diagnose her. I was there for ten minutes while they gave her a shot. I paid over $50 to not even find out the real problem. I was also told that my cat didn't need an annual check-up because apparently cats don't need them every year.The problem then preceded to get worse over the past two months, so I went back to the vet since he knew of the issue and I had paid all the money prior. He then told me again that there was nothing wrong with her despite the issue being blatantly obvious. I pled with the staff that my cat was sick, and only then, did they get medication ready for my pet. They didn't even know the issue but attempted to charge me money for the prescription. At this point, I was getting really annoyed with the services I was receiving and let the staff now.I got frustrated that I just left and drove thirty minutes to my previous vet. After ten minutes in the waiting room, the new doctor was able to diagnosis the issue and prescribe medicine for my pet. The vet also told me that an annual check up was actually completely routine and he did not understand why the vet told me that.Dr. Frank Wilbur and staff are rude, neglilent, and incompetent. My pet could have died, and they didn't care. If I had listened to their diagnosis, my pet could have been in danger.They didn't call to check up on her or anything after my first visit or after my second one. The doctor even had the nerve to say he didn't want my business because I wasn't pleased with his service. Do not go here! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know