VCA South Dade Animal Hospital
South Miami, Florida
Reviews
Carolyn A
4 Aug 2023
REPORT
The only reason I continued to go to this dirty hospital was because Dr. Harris was there. When I called to make an appointment w/him, I was told his last available appt was 7/25 and after that, he’d ...
The only reason I continued to go to this dirty hospital was because Dr. Harris was there. When I called to make an appointment w/him, I was told his last available appt was 7/25 and after that, he’d be “doing field work”. Not true.
To make things worse, I emailed the 3 people in management at VCA South Dade and have yet to get a response.
Dr. Harris is in Palm City. It’s easy to find Dr. Harris on social media and he has a website.
Furthermore, VCA South Dade is dirty. After my appointments, I received a survey to rate my experience there. It was always the same…it’s dirty.
Jennifer Blanco
29 Mar 2023
REPORT
Where do I begin?! In February, my disabled sun conure had an accident which led to him having two of his toes amputated on his bad leg. I was given an estimate of the surgery and was told it wouldn’t...
Where do I begin?! In February, my disabled sun conure had an accident which led to him having two of his toes amputated on his bad leg. I was given an estimate of the surgery and was told it wouldn’t be more than $1,200. They even added a “laser therapy package,” which I blindly accepted because I just wanted to save my sun conure.
After surgery, I went to pick him up and pay the bill. I was then told it would be more than I was quoted initially and closer to $1,400 because they had to administer fluids from the loss of blood and bandage him, which is absurd because if surgery is being completed, bandages are necessary to cover the wound, so this should have been in the original estimate.
I understand this is a business and they have to make their money, but excluding items in a surgery estimate only to add them later on because the patient or customer has no choice is not the best business practice.
This is where the nightmare begins. My bird was handed to me by Dr. Torres, with a bandaged foot, an oversized E-collar, and some “felt/fabric” pieces with a hole as an alternative. He let me know that they did not have an E-collar that fit him and that I could order one on Amazon/online (except there was no delivery of E-collars for the next two weeks and we were not even told what size to order).
After paying so much money for surgery and putting my bird through all this suffering, as well as myself that had to take days off work to watch him, it is unacceptable that we were not given the proper safety equipment after the surgery.
The first time I took my bird in for laser therapy, it wasn’t until I had already arrived back at my house that I was messaged about an outstanding balance of $48 for bandages that Dr. Torres had to replace. At no point was I informed that I had to pay for bandages again, and it is ridiculous that the cost of bandages would turn out to be more than the laser therapy itself. Again, another piece of information withheld since the beginning. The worst part, that same night, the bandages came off, and I had to bandage my bird myself to prevent him from getting to his stitches. Of course, I disputed the charge for the bandages.
After everything was said and done, I felt blindsided because this is not something I expect from a veterinarian practice. I am disappointed because VCA South Dade has been my bird’s vet for the last six and a half years.
M
21 Nov 2020
REPORT
They are not reptile experts. They do not have the proper expertise and they do not have the proper equipment to help your reptile.
Patricia M
17 Jul 2018
REPORT
Best clinic for exotic pets. Dr. Don Harris is the best vet for them in Miami. He is excellent in his knowledge and care. Haven't used their regular animal care.
BERTA GARCIA
26 Jun 2018
REPORT
I cant begin to tell you how amazing this clinic is. The entire staff was pleasant, friendly and professional. But Dr. Scherr was the best. He went far and beyond with my Maltese. He was honest and ga...
I cant begin to tell you how amazing this clinic is. The entire staff was pleasant, friendly and professional. But Dr. Scherr was the best. He went far and beyond with my Maltese. He was honest and gave me his professional opinion as to what was best for her. She needed urgent medical attention and they took me in immediately without breaking the bank. I would recommend this vet clinic to everyone who has pets!!!
Aracelys Torres
26 Jun 2018
REPORT
Couldnt help my bearded dragon. She died. We need mote exotic vets. Doctor was nice and so was the staff. Clean facility too.
Maggie Lecco
25 Jun 2018
REPORT
Dr. Harris is the best! So knowledgeable and caring. Couldn't imagine taking my bunny anywhere else!
lajean reed
11 May 2018
REPORT
My fur baby ate a lot of something she wasn’t supposed to eat. Getting an emergency appointment, no problem. Getting expert advice for dog and human, expected. Getting tons of compassion from everyon...
My fur baby ate a lot of something she wasn’t supposed to eat. Getting an emergency appointment, no problem. Getting expert advice for dog and human, expected. Getting tons of compassion from everyone, greatly appreciated. Emergency surgery, saved two lives. Post-op photo and updates, keep my heart at ease. Fur baby wagging tail again, priceless. Dr. Scherr, two small words from my whole being, THANK YOU! C͏a͏r͏e team you took great care of us. You are stuck with us.
Jud Sa
7 May 2018
REPORT
Dr. Talavera was very kind to my little bird, she knew what to do with wisdom and compassion. I thank you very much.
Jean Hall
25 Nov 2017
REPORT
Dr Harris has cared for my Red Lored Amazon for 20 years. I live on the Florida Gulf Coast and drive all the way over to South Miami each year for my little buddy's checkup. Is it cheap? No......becau...
Dr Harris has cared for my Red Lored Amazon for 20 years. I live on the Florida Gulf Coast and drive all the way over to South Miami each year for my little buddy's checkup. Is it cheap? No......because owning an exotic bird is a lifetime commitment and is very complicated......and expensive. Dr. Harris is compassionate and incredibly knowledgeable. He has cared deeply for my beloved avian pet for decades. I feel that I'm uniquely qualified to rate Dr. Harris as excellent, since I've been going to him for 2 decades.
yanjun zhao
17 Aug 2017
REPORT
I was there for the health certificate for my dogs traveling. They are professional, responsible and knows what they need to do. Always the best.
Janeil Morphonios
6 Jun 2017
REPORT
Great place to take your pets. Great staff and Dr. Harris is the greatest.
Stephanie Cervantes
27 May 2017
REPORT
I was referred to this clinic because we adopted our dog from the Humane Society of Broward. They have an arrangement with them for a free check up for the first visit. I told them my pet kept itchin...
I was referred to this clinic because we adopted our dog from the Humane Society of Broward. They have an arrangement with them for a free check up for the first visit. I told them my pet kept itching she brushed him over with a flea comb and said he was fine he didn't have fleas, that some dogs just have skin conditions where they have itchy skin. He continued to itch it was not improving so I took him to my vet in Homestead. My vet looked him over on his stomach and under his armpits where he had a really bad rash because he had some sort of skin infection. The VCA never even looked under his belly or arms. They also said he did not have worms. And when we got home that night his stool was full of long white worms, which my vet also treated because I showed her the picture of the worms. I was supposed to go back to get a humane society arranged free rabies vaccine from them when he was old enough. I left work early because I drive all the way from Homestead, I hit some traffic on the highway and I called to give them a heads up I might be 10 minutes late. They refused to wait even though it was just a rabies vaccine and canceled my appointment. She told me she was going to have to cancel me anyway when I got there because they had two emergencies. If this was true then why didn't they call me beforehand so I wouldn't be wasting the drive, and if it was not true then they simply didn't want to wait 10 minutes to give the puppy a rabies vaccine. I have never worked at a clinic or doctors office where they don't allow a 15 minute grace Period. I explained I was coming from Homestead and I left work early but they did not care. I will never go there again, and I will never refer anyone to the VCA.
mayela ramos
17 May 2017
REPORT
If there was no star that's what they would get. I was running late for my dogs appointment I called the clinic to tell them. When I arrived fifteen minutes after my appointment they told me that the ...
If there was no star that's what they would get. I was running late for my dogs appointment I called the clinic to tell them. When I arrived fifteen minutes after my appointment they told me that the doctor wasn't going to see my dog because I was late.These people are very unprofessional, the receptionist were snooty, made me and my wife feel like a lower class of people they seem like they were better than other people. The waiting room was empty there was nobody but us. I think after I told them that I had a No Charge Coupon for first time visit, is why they cancelled my dog's appointment. This tells me these people are only in it for the money and not for the welfare of the animals. Very disappointing that business today have no care for their customers. I would not recommend going to VCA South Dade Animal Hospital because with then you have to be perfect, they must live in a perfect world.
Salma Bustamante
29 Jun 2016
REPORT
Always great! Dr. Arthur Scherr has treated all of our animals. He is not an alarmist, but treats one step at a time unless of course there is an emergency. I recommend him without reservation.
Billo1281
27 May 2016
REPORT
Great experience. They treated my Parrot with care. She completely fractured her wing and Dr. Harris (thank god) fixed her up, perfectly. Great Job, Doctor! I would suggest this to people that have...
Great experience. They treated my Parrot with care. She completely fractured her wing and Dr. Harris (thank god) fixed her up, perfectly. Great Job, Doctor! I would suggest this to people that have birds or exotic pets, that may have a medical condition. My bird is 25 years old, and I was really concerned about where to take her. But this place relieved my panic. Also they have a 24 hour emergency service, so if your exotic pet or (regular animal) is badly injured take them there immedialty! They will stabilize the animal and then see them in the morning. If it isn't an emergency, make sure you make an appointment or you will spending lots of cash. But, that comes with owning exotic pets, and regular animals. They take in all animals, too! So just know, from a person that is very meticulous about where my bird goes, that this place is a place to take all animals. I hope this message relieves some people's minds. Make sure you animal gets the proper treatment, here. Thank you for reading. Billy F.
Christian Lopez N/A
19 May 2016
REPORT
I took my snake in for an infection she had in her mouth they put her on 3 weeks of antibiotics after the three weeks they wanted me to pay another consultation fee for a follow-up. To me that seems a...
I took my snake in for an infection she had in her mouth they put her on 3 weeks of antibiotics after the three weeks they wanted me to pay another consultation fee for a follow-up. To me that seems a little ridiculous when it's the same issue I took her in 3 weeks ago. I would have thought that the doctor would want to make sure they did not charge me another consultation
Kevin Montero
25 Nov 2015
REPORT
Great staff, and great service from extremely knowledgeable veterinary doctors
Gabriel Perez
4 Jun 2014
REPORT
Truly the best veterinarian I have ever seen, been to, and even heard of! My little ferret child had gotten adrenal disease and me and my fiance were devastated. Not only did the brilliant Dr. Don Har...
Truly the best veterinarian I have ever seen, been to, and even heard of! My little ferret child had gotten adrenal disease and me and my fiance were devastated. Not only did the brilliant Dr. Don Harris save our little boy, but he also helped us out with all our issues before and after the surgery, now a few months later our boy has made a full recovery and is better than ever before. I will recommend this establishment and Dr. Don Harris till the day I die. The staff is also absolutely stellar and the facility is beautiful too.
Diana Martin
7 May 2014
REPORT
Very friendly prompt staff. I had a few emergencies with my yorkies and they are always accommodating.
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Book an Appointment
Online booking unavailable
Please call
(305) 661-2573
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-16:00PM
Popular Hours
6a
12p
6p
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VCA South Dade Animal Hospital
South Miami, Florida
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Carolyn A
4 Aug 2023
The only reason I continued to go to this dirty hospital was because Dr. Harris was there. When I called to make an appointment w/him, I was told his last available appt was 7/25 and after that, he’d ...
The only reason I continued to go to this dirty hospital was because Dr. Harris was there. When I called to make an appointment w/him, I was told his last available appt was 7/25 and after that, he’d be “doing field work”. Not true.
To make things worse, I emailed the 3 people in management at VCA South Dade and have yet to get a response.
Dr. Harris is in Palm City. It’s easy to find Dr. Harris on social media and he has a website.
Furthermore, VCA South Dade is dirty. After my appointments, I received a survey to rate my experience there. It was always the same…it’s dirty.
Jennifer Blanco
29 Mar 2023
Where do I begin?! In February, my disabled sun conure had an accident which led to him having two of his toes amputated on his bad leg. I was given an estimate of the surgery and was told it wouldn’t...
Where do I begin?! In February, my disabled sun conure had an accident which led to him having two of his toes amputated on his bad leg. I was given an estimate of the surgery and was told it wouldn’t be more than $1,200. They even added a “laser therapy package,” which I blindly accepted because I just wanted to save my sun conure.
After surgery, I went to pick him up and pay the bill. I was then told it would be more than I was quoted initially and closer to $1,400 because they had to administer fluids from the loss of blood and bandage him, which is absurd because if surgery is being completed, bandages are necessary to cover the wound, so this should have been in the original estimate.
I understand this is a business and they have to make their money, but excluding items in a surgery estimate only to add them later on because the patient or customer has no choice is not the best business practice.
This is where the nightmare begins. My bird was handed to me by Dr. Torres, with a bandaged foot, an oversized E-collar, and some “felt/fabric” pieces with a hole as an alternative. He let me know that they did not have an E-collar that fit him and that I could order one on Amazon/online (except there was no delivery of E-collars for the next two weeks and we were not even told what size to order).
After paying so much money for surgery and putting my bird through all this suffering, as well as myself that had to take days off work to watch him, it is unacceptable that we were not given the proper safety equipment after the surgery.
The first time I took my bird in for laser therapy, it wasn’t until I had already arrived back at my house that I was messaged about an outstanding balance of $48 for bandages that Dr. Torres had to replace. At no point was I informed that I had to pay for bandages again, and it is ridiculous that the cost of bandages would turn out to be more than the laser therapy itself. Again, another piece of information withheld since the beginning. The worst part, that same night, the bandages came off, and I had to bandage my bird myself to prevent him from getting to his stitches. Of course, I disputed the charge for the bandages.
After everything was said and done, I felt blindsided because this is not something I expect from a veterinarian practice. I am disappointed because VCA South Dade has been my bird’s vet for the last six and a half years.
M
21 Nov 2020
They are not reptile experts. They do not have the proper expertise and they do not have the proper equipment to help your reptile.
Patricia M
17 Jul 2018
Best clinic for exotic pets. Dr. Don Harris is the best vet for them in Miami. He is excellent in his knowledge and care. Haven't used their regular animal care.
BERTA GARCIA
26 Jun 2018
I cant begin to tell you how amazing this clinic is. The entire staff was pleasant, friendly and professional. But Dr. Scherr was the best. He went far and beyond with my Maltese. He was honest and ga...
I cant begin to tell you how amazing this clinic is. The entire staff was pleasant, friendly and professional. But Dr. Scherr was the best. He went far and beyond with my Maltese. He was honest and gave me his professional opinion as to what was best for her. She needed urgent medical attention and they took me in immediately without breaking the bank. I would recommend this vet clinic to everyone who has pets!!!
Aracelys Torres
26 Jun 2018
Couldnt help my bearded dragon. She died. We need mote exotic vets. Doctor was nice and so was the staff. Clean facility too.
Maggie Lecco
25 Jun 2018
Dr. Harris is the best! So knowledgeable and caring. Couldn't imagine taking my bunny anywhere else!
lajean reed
11 May 2018
My fur baby ate a lot of something she wasn’t supposed to eat. Getting an emergency appointment, no problem. Getting expert advice for dog and human, expected. Getting tons of compassion from everyon...
My fur baby ate a lot of something she wasn’t supposed to eat. Getting an emergency appointment, no problem. Getting expert advice for dog and human, expected. Getting tons of compassion from everyone, greatly appreciated. Emergency surgery, saved two lives. Post-op photo and updates, keep my heart at ease. Fur baby wagging tail again, priceless. Dr. Scherr, two small words from my whole being, THANK YOU! C͏a͏r͏e team you took great care of us. You are stuck with us.
Jud Sa
7 May 2018
Dr. Talavera was very kind to my little bird, she knew what to do with wisdom and compassion. I thank you very much.
Jean Hall
25 Nov 2017
Dr Harris has cared for my Red Lored Amazon for 20 years. I live on the Florida Gulf Coast and drive all the way over to South Miami each year for my little buddy's checkup. Is it cheap? No......becau...
Dr Harris has cared for my Red Lored Amazon for 20 years. I live on the Florida Gulf Coast and drive all the way over to South Miami each year for my little buddy's checkup. Is it cheap? No......because owning an exotic bird is a lifetime commitment and is very complicated......and expensive. Dr. Harris is compassionate and incredibly knowledgeable. He has cared deeply for my beloved avian pet for decades. I feel that I'm uniquely qualified to rate Dr. Harris as excellent, since I've been going to him for 2 decades.
yanjun zhao
17 Aug 2017
I was there for the health certificate for my dogs traveling. They are professional, responsible and knows what they need to do. Always the best.
Janeil Morphonios
6 Jun 2017
Great place to take your pets. Great staff and Dr. Harris is the greatest.
Stephanie Cervantes
27 May 2017
I was referred to this clinic because we adopted our dog from the Humane Society of Broward. They have an arrangement with them for a free check up for the first visit. I told them my pet kept itchin...
I was referred to this clinic because we adopted our dog from the Humane Society of Broward. They have an arrangement with them for a free check up for the first visit. I told them my pet kept itching she brushed him over with a flea comb and said he was fine he didn't have fleas, that some dogs just have skin conditions where they have itchy skin. He continued to itch it was not improving so I took him to my vet in Homestead. My vet looked him over on his stomach and under his armpits where he had a really bad rash because he had some sort of skin infection. The VCA never even looked under his belly or arms. They also said he did not have worms. And when we got home that night his stool was full of long white worms, which my vet also treated because I showed her the picture of the worms. I was supposed to go back to get a humane society arranged free rabies vaccine from them when he was old enough. I left work early because I drive all the way from Homestead, I hit some traffic on the highway and I called to give them a heads up I might be 10 minutes late. They refused to wait even though it was just a rabies vaccine and canceled my appointment. She told me she was going to have to cancel me anyway when I got there because they had two emergencies. If this was true then why didn't they call me beforehand so I wouldn't be wasting the drive, and if it was not true then they simply didn't want to wait 10 minutes to give the puppy a rabies vaccine. I have never worked at a clinic or doctors office where they don't allow a 15 minute grace Period. I explained I was coming from Homestead and I left work early but they did not care. I will never go there again, and I will never refer anyone to the VCA.
mayela ramos
17 May 2017
If there was no star that's what they would get. I was running late for my dogs appointment I called the clinic to tell them. When I arrived fifteen minutes after my appointment they told me that the ...
If there was no star that's what they would get. I was running late for my dogs appointment I called the clinic to tell them. When I arrived fifteen minutes after my appointment they told me that the doctor wasn't going to see my dog because I was late.These people are very unprofessional, the receptionist were snooty, made me and my wife feel like a lower class of people they seem like they were better than other people. The waiting room was empty there was nobody but us. I think after I told them that I had a No Charge Coupon for first time visit, is why they cancelled my dog's appointment. This tells me these people are only in it for the money and not for the welfare of the animals. Very disappointing that business today have no care for their customers. I would not recommend going to VCA South Dade Animal Hospital because with then you have to be perfect, they must live in a perfect world.
Salma Bustamante
29 Jun 2016
Always great! Dr. Arthur Scherr has treated all of our animals. He is not an alarmist, but treats one step at a time unless of course there is an emergency. I recommend him without reservation.
Billo1281
27 May 2016
Great experience. They treated my Parrot with care. She completely fractured her wing and Dr. Harris (thank god) fixed her up, perfectly. Great Job, Doctor! I would suggest this to people that have...
Great experience. They treated my Parrot with care. She completely fractured her wing and Dr. Harris (thank god) fixed her up, perfectly. Great Job, Doctor! I would suggest this to people that have birds or exotic pets, that may have a medical condition. My bird is 25 years old, and I was really concerned about where to take her. But this place relieved my panic. Also they have a 24 hour emergency service, so if your exotic pet or (regular animal) is badly injured take them there immedialty! They will stabilize the animal and then see them in the morning. If it isn't an emergency, make sure you make an appointment or you will spending lots of cash. But, that comes with owning exotic pets, and regular animals. They take in all animals, too! So just know, from a person that is very meticulous about where my bird goes, that this place is a place to take all animals. I hope this message relieves some people's minds. Make sure you animal gets the proper treatment, here. Thank you for reading. Billy F.
Christian Lopez N/A
19 May 2016
I took my snake in for an infection she had in her mouth they put her on 3 weeks of antibiotics after the three weeks they wanted me to pay another consultation fee for a follow-up. To me that seems a...
I took my snake in for an infection she had in her mouth they put her on 3 weeks of antibiotics after the three weeks they wanted me to pay another consultation fee for a follow-up. To me that seems a little ridiculous when it's the same issue I took her in 3 weeks ago. I would have thought that the doctor would want to make sure they did not charge me another consultation
Kevin Montero
25 Nov 2015
Great staff, and great service from extremely knowledgeable veterinary doctors
Gabriel Perez
4 Jun 2014
Truly the best veterinarian I have ever seen, been to, and even heard of! My little ferret child had gotten adrenal disease and me and my fiance were devastated. Not only did the brilliant Dr. Don Har...
Truly the best veterinarian I have ever seen, been to, and even heard of! My little ferret child had gotten adrenal disease and me and my fiance were devastated. Not only did the brilliant Dr. Don Harris save our little boy, but he also helped us out with all our issues before and after the surgery, now a few months later our boy has made a full recovery and is better than ever before. I will recommend this establishment and Dr. Don Harris till the day I die. The staff is also absolutely stellar and the facility is beautiful too.
Diana Martin
7 May 2014
Very friendly prompt staff. I had a few emergencies with my yorkies and they are always accommodating.
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