Nine Lives Cat Hospital

We recently moved here from northern Virginia. I've always taken my cats to a "cat only" hospital. Though this was a tad further than I wanted to drive, and I had my doubts whether the drive would be worth it, upon meeting Dr. Frank I knew it was. I am SUPER super picky about vets - and have moved alot, so I've seen my fair share of them.  I question their recommendations alot because I believe in a more holistic approach, with general medicine added in. My cat has had FHV and runny nose for 2 years. We've done all sorts of antiobiotics in the past which doesn't help the virus (and weakens the immune systems).  Dr. Frank didn't try and push this on me at all. He gave me some saline drops to drop in her nose - AND didn't even charge me for the the syringes or saline - something most vets would do.  He also explained the options for surgery due to possible polyps. He was so genuine and takes a matter of fact approach without sending you home with unneccessary things just to try. He's been a vet for many many years and his dad was also a vet, so he knows what he's talking about.  Thank you Dr. Frank and staff! You are wonderful! Read Less

Brought in a stray kitten we found literately that day and they took SUCH good care of us! The staff is incredibly helpful and friendly. The doc is super informative and so sweet to cats. Love this place! We’ll be taking our other cat here from now on. Read Less

I have been bringing my cat, Sasha, to see Dr. Frank since around 2006. I have never met a better veterinarian. I work in healthcare, and I actually wish there were more people doctors who treated their patients the way Dr. Frank treats each cat. I moved away in 2009, and I ended up having to come back to Florida, but now live about 40 minutes north of Nine Lives Cat Hospital. However, the longer drive is still absolutely worth it. The staff there is great: Sue, Caitlin, Renee, etc. are all just really good people. They always remember me, and they remember my cat. I would absolutely refer any cat owner to Nine Lives because your cat becomes their family member. Read Less

I walked in with my very sick kitty on a day they don't see patients. They saw her anyway and knew she needed critical care. Everyone was super nice and helpful. The level of expertise in cat care was of high quality. I will be going back. Read Less

Dr. Frank is the best! He saved my cat Zens life. I will always refer everyone to him. Dr. Frank & his staff go above and beyond and there is no better place to go. Anyone giving less than 5 Stars must be a crazy person this man is a dedicated wonderful cat specialist. Read Less

Today I brought my 3-4-year-old cat to Nine Lives for his 2nd check-up. It was a very short wait until Dr. Frank was greeting us. He's handled my boy with great care these last two visits. The vet assistants and front desk have always been very kind to us as well. Dr. Frank takes the time to explain things and has given me some great advice on caring for my cat. I feel very comfortable asking questions and do not feel as if I'm being rushed out. I highly recommend Nine Lives to anyone looking for a great vet! It's a plus too that they cater to felines only too! :) Read Less

Today I brought my 3-4-year-old cat to Nine Lives for his 2nd check-up. It was a very short wait until Dr. Frank was greeting us. He's handled my boy with great care these last two visits. The vet assistants and front desk have always been very kind to us as well. Dr. Frank takes the time to explain things and has given me some great advice on caring for my cat. I feel very comfortable asking questions and do not feel as if I'm being rushed out. I highly recommend Nine Lives to anyone looking for a great vet! It's a plus too that they cater to felines only too! :) Read Less

Dr Frank is the best vet I have ever been too. My cat was very ill. After 2 vet visits at other facility's, no one could diagnose her. Once I saw Dr Frank, he was able to diagnose her and fix the problem instantly. He advised us the best route of care and the fee's were presented up front (which were very reasonable). Very grateful finding this facility to take my Fuzz too. He will always be my vet. =) Read Less

There is no other place I would take my cats. Saw crappy vet after crappy vet. Kept looking and found Dr. Franks. Sweet. Compassionate. DOESNT OVERCHARGE OR UNECESSARILY ORDER TESTS. I live all the way across town but I wouldn't contemplate anyone else. If you have a cat, this is the place for you. BTW-He has a huge window in exam room that is for his aviary. It's the perfect distraction for anxious kitties. Read Less

I wouldn't take my cats anywhere else. Dr. Frank and Sue and Marie and the girls in the back are caring and like family. We had to say goodbye to our beloved Gizmo today, they were kind, gentle and loving. With Gizmo and us. Read Less

I've been going to Dr. Frank for almost ten years. He is fair, honest and wants what is best for your pet. I love that the office knows my cats and their demeanors. They have always taken great care of my furry babies! Read Less

Dr. Frank is the absolute best!! I have had my FURbabies for nearly 16 years & as a flight attendant .. lived all over the United States. Nobody compares, he is reasonable, compassionate & kind. Dr. Frank works with you in a plan of care & does not do anything less than the very best! Baby, Sadi & I are blessed to have met him & under his care. Read Less

I moved here one year ago. My cats are so important to me, and the first 2 vets I tried weren't a fit. Then I found Nine Lives Cat Hospital and Dr. Samuel Frank. He is so incredibly wonderful. Things that impressed me:-Knowledgeable -Extremely thorough-compassionate-no dogs allowed to scare kitties-GREAT prices, does not gouge or over prescribe unnecessary procedures. -pleasant personality-Explains things to me in a way I can understand-Gives treatment options-Has a neat bird aviary with large viewing window from exam room to keep kitty engaged and distracted. This practice is across town from me but I happily make the drive. He's worth it. Read Less

Even though I have a Bengal and it takes multiple people to handle him. They treat him so well and know he's not a bad cat and that he is just very strong. They are all so very nice and treat us like family Read Less

Finding Nine Lives Animal Hospital and Dr. Frank was one of the best things that happened to us while living in South Florida. He and his staff are the "BEST" Bucky, Coco, Dixie, Murphy and their parents love you guys! Thank you for all that you have done for us!! Read Less

UPDATE: 1/30/16 My fur baby Kacie is still very healthy. She has been spayed and very healthy and playful. This vet at 9 lives was my worst nightmare and I thank God i saw signs from listening to him talk to take my girl to a 2nd pion. I can not believe you told the bull that she needed to be put down. You need to go learn more about special breeds. I will continue to tell people about my visit with you and how you wanted me to pay so much as I did happily to make sure she got the best care. I can not forget how you told me that people will agree with you on their cats of treatment. NOW I UNDERSTAND WHY. I didn't even argue I let you do the test the X-rays. She is almost 1yrs old and happy and playful. 2 other vets gave her a healthy report. Did the same test. Waste looking for money and spent $500. that was supposed to be a check up on a new kitten. do not go here. I brought my kitten in for a check up. When I told him she was 4 months old this doctor started saying she should be bigger. She is a persian kitten. He also was not shy about stating how he hates breeders. The breeder I got the kitten from is like no other, she is awesome and has many years of vet experience she is also located in a near by state. Before running any test, any blood work he stated to me he is worried my kitten might have FIP and it is extremely hard to test. He said FIP keeps him up at night cause if any cat, kitten has it that they need to be put down. If a cat/kitten has it then every cat or kitten that drinks from the same water bowl needs to be put down also cause it is contagious. After spending $500. on test and X-rays that we were not even expecting he calls us the next day and talks to my husband and says to him that "none" of the test show anything but he feels she has FIP. Meaning she needs to be put down. All because she is small in size. I am highly upset how this doctor handle our kitten. Our kitten eats fine, drinks fine, plays extremely great and has no issues with potting. This is all because she is small compared to other kittens her size. I would had never listen to his advise and I am thankful I didn't. So now we have a different vet who said their is nothing wrong with her she is small but she is perfect. Her adult mom is 6 lbs and she is very healthy and her dad is 8 lbs so being a persian alone is a smaller cat/kitten. She is a teacup size. She is now 6 months old and still 100% healthy girl. She gives no signs at all being sick or any unhealthy issues. As she never did. She gets nothing but the best of healthy pricey cat food. It truly makes me sick that this vet wanted me to put her down cause she is small. If you read this, Maybe you need to learn about breeds and how some breeds are smaller and not to assume they have FIP and you can't even test positive for it! My husband and I spent days and nights of research for vets and this FIP and how it is very hard to test. I will never give your name to anyone and I will make sure I tell anyone looking for a cat vet to go some where else. I had two different vets at two locations to check her out and run test and they said no way. That she is a perfect healthy kitten she is small but that her size is not un-normal. I pray no one else goes through this ordeal that you put us through and waste $500. I knew something wasn't right when you said you hate breeders and was searching for a problem cause she is small. Thank God I got a 2nd and 3rd opinion and my kitten has not ever showed any signs of problems. I was just getting a check up. Biggest mistake and waste of money and time. I now have two kittens the 2nd one is a month and a half younger and the one he said was small and needs to be put down... well she is much bigger then the one is a month younger. They both go and get checked they are all done with their shots. I am so happy I have a different Vet he is awesome and talks to you like family.Read Less

Fantastic doctor and staff for your furry family member!  Everyone was very personable and caring when I brought my cat to Dr. Frank.  He took his time explaining what was going on with my cat and took very good care of her.  I am so thankful I found 9 Lives Cat Hospital! Read Less

I have been taking my cat, Sasha, to see Dr. Frank since around 2006.  I have never met a better veterinarian.  I work in healthcare, and I actually wish there were more people doctors who treated their patients the way Dr. Frank treats each cat.  I moved away in 2009, and I ended up having to come back, now living about 40 minutes north of Nine Lives Cat Hospital.  However, the longer drive is still absolutely worth it.  The staff there is great: Sue, Caitlin, Renee, etc. are all just really good people.  They always remember me, and they remember my cat. I would absolutely refer any cat owner to Nine Lives because your cat becomes their family member. Read Less

Every a very lengthy search for a new vet, as I just moved to FTL,  I found Dr.  Frank via Yelp.  I decided this time I only want a feline vet as cats are quite different and need someone who is familiar with all their little characteristics, idiosyncrasies, etc.  Veterinary science is a difficult area and is not as black and white as it is with humans due to their inability to share what they feel.  Having a doctor qho has only worked with cats for 20+ yrs makes all the difference.  Yes,  you want a doctor with the proper education and experience.  However, when it comes to an animal a lot is based on intuition and time spent interacting w/them. I feel Dr Frank has all this,  and he also has a fabulous bedside manner.  He spends time with every patient explaining in detail what is going on; he includes all types of visual aids so you really understand.  you may have to wait a bit even with appointment but that is worth it for the expertise you receive.  Prices are reasonable,  way less than other vets (I have been to at least 6 in 3 states) that dont even come close to the type of care Dr Frank offers.  Finally the front office is extremely well organized, following up on your appointments,  faxing documents when they say the will,  very reliable.  I highly recommend this office. I wad truly impressed and Im a bit picky about doctor/vet offices. Read Less

Mere words seem so inadequate to express how we feel about the exceptional care that Dr. Frank gives to our cat with CKD. After countless doctors, including IM specialists, Dr. Frank is the ONLY doctor who far exceeded our expectations in every way! We just wish we had found him months earlier after our baby was first diagnosed as Dr. Frank was able to do what no others could...make our baby feel better after a long struggle when no other doctors could or would really help him. Dr. Frank shows so much love and compassion and goes above and beyond for our boy. Of course, it's a major plus that his practice is feline only and our baby feels so comfortable going there, which is quite often for the care he requires. If you want the best possible feline care, look no further than Dr. Frank! Read Less

Mere words seem so inadequate to express how we feel about the exceptional care that Dr. Frank gives to our cat with CKD. After countless doctors, including IM specialists, Dr. Frank is the ONLY doctor who far exceeded our expectations in every way! We just wish we had found him months ago after our baby was first diagnosed as Dr. Frank was able to do what no others could...make our baby feel better after a long struggle when no other doctors could or would really help him. Dr. Frank shows so much love and compassion and goes above and beyond for our boy. Of course, it's a major plus that his practice is feline only and our baby feels so comfortable going there, which is quite often for the care he requires. Read Less

Mere words seem so inadequate to express how we feel about the exceptional care that Dr. Frank gives to our cat with CKD. After countless doctors, including IM specialists, Dr. Frank is the ONLY doctor who far exceeded our expectations in every way! We just wish we had found him months earlier after our baby was first diagnosed as Dr. Frank was able to do what no others could...make our baby feel better after a long struggle when no other doctors could or would really help him.Dr. Frank shows so much love and compassion and goes above and beyond for our boy.Of course, it's a major plus that his practice is feline only and our baby feels so comfortable going there, which is quite often for the care he requires.If you want the best possible feline care, look no further than Dr. Frank! Read Less

I brought my cat Dexter there thinking he was just stressed out. Dr. Frank examined him and told me differently. Dexter was close to death. Immediately Dr. Frank worked on him and I was able to take him home that day. At 8:30 AM the next day the office called checking on him, than again at 10. I was told to bring him in that day. Dexter was admitted to the friendliest hospital I could imagine. He was there for 6 days and everyday they called to give me his progress. I was also able to visit with him daily. I can't thank Dr. Frank and his staff enough for the kindness and caring my Dexter received. I have 4 cats and the only DR they will ever see is Dr. Frank. Read Less

Dr Frank is not only experienced and professional, he is a top notch person. He has gone completely out of his way to take care of our 5 kitties. The staff is the very best at what they do and they are so kind!! Read Less

If you love your cat you'll bring him here. No up sale on unnecessary vaccines. I was worried about how they would treat my 6 year old big boy, and they completely calmed me down and I was able to sit next to the Dr.Frank and his assistant while they gave my cat his full check ups. He explains as he works, and he has cats of his own. They only cater to felines, so no loud barking from dogs. They have a cool bird house in between the waiting rooms. Very kind human being and the bill was very very reasonable. Read Less

I've been coming here for almost a year now and can't imagine going anywhere else. My old vet acted like they were miserable handling cats and didn't know how to do so. Everyone at Nine Lives loves cats of course and the difference is clear. Dr. Frank saved my outdoor buddy's life, and he has become my indoor buddy in the process! All while helping try to keep the cost down and explaining every step. He is truly the best.Read Less

Just brought my cat, Bibi, here for her one year check up and her rabies shot.  I have decided that this will be her new vet.  I love that they cater to cats only.  Dr. Frank seems VERY knowledgable when it come to felines and gives very honest assessments.  I love that the have a little bird viewing area to keep cats distracted.  The staff also is very kind and accommodating.  I haven't used them for boarding yet but surely will in the future. Read Less

We live on the west coast of Florida, but travel to the east coast just for Dr Frank's care. He truly is the "cat whisperer". My one cat in particular, Eli, is a renal kitty - since 2007. When several emergency vets were ready to give up on him during a crisis, a phone call to Dr Frank literally saved his life. He knows cats. Period. And he never gives up. I just love everyone there. We feel like family. Eli turned 17 on June 20, 2014. I credit Dr Frank for helping him get there. Best feline practitioner out there - hands down. Read Less

I love this cat hospital! It is so refreshing to see an animal hospital that is dedicated to cats. They even have a little bird room between the exam rooms full of finches for your cat to watch! Dr. Frank is an excellent vet. He always takes the time to explain everything he is doing, and the treatment options. My cat Alfie had a corneal ulcer and Dr. Frank recommended an excellent ophthalmologist to me. The vet assistants and extremely nice and helpful as well. Everyone there genuinely cares about cats and it shows!I've moved to Miami now, and am so sad that I am not closer to Nine Lives. No other vet in South Florida has matched them! Read Less

Dr. Frank is one of the best veterinarians I have had the pleasure to meet. He is up front and honest about what needs to be done. Unlike other veterinarians I've encountered, if a problem is minor or does not need to be dealt with immediately (dentals, vaccinations, etc.), he will be up front with you about it. He doesn't throw in 'extras' that were unneeded but will still let you know what is necessary for your pet in the future. The staff is also incredibly dedicated and wonderful in their work. I highly recommend 9 Lives if you want quality care for your cat or kitten, with a doctor who truly cares, without being ripped off. Read Less

I've brought my "free" cat (a lovely older female who showed up at my back porch about 5-6 months ago) here twice for upper respiratory problems. Both times I've put down a significant amount of cash at check out, and I couldn't be happier. No concerns, and you're paying for the experience and knowledge that comes with only treating cats.Dr. Frank takes the time to discuss all the various possibilities with you, and doesn't rush anything. My cat's doing better, but he's said she'll probably be dealing with these problems the rest of her days, and gave me options to consider.The visit itself is, of course, traumatic, but the cats usually calm down right away. My girl had a lot of stuff done: deep ear cleaning, liquid and pill administration, claw trim, and the anal gland exam. But 10 minutes afterward she was back to herself. Read Less

Nine Lives Cat Hospital: Dr. Frank was recommended to me by another patient for my special needs older cat (diabetes and eventually kidney disease). The care has always been compassionate and Dr. Frank really does knows everything about cats. He tells you like it is, straight up. Staff is always willing to go the extra mile and they make you feel part of the family. ... MoreLink to This Review by Nadene A, Otis & Cali on 10/02/2009 I have two cats, one which is older and quite a handful when it comes time to go to the vet. I wanted to take my cats to a Vet who dealt strictly with cats. I am so happy with Dr Frank and his staff. I would not go anywhere else!! Dr Frank tryly cares about his patients and their owners!!Link to This Review by Katherine C on 05/17/2009 Dr. Frank and his have staff demonstrated deep concern and support during a difficult period with our 2 cats. Dr. Frank definitely goes above and beyond for his clients.Link to This Review by Kristen Carta, MSW on 03/24/2009 My husband and I have two cats, one of whom is our "problem child". Thank goodness for Dr. Frank and his amazing staff, or else I don't know what we would do! Dr. Frank truly cares about his patients and their owners. Having Dr. Frank as our cats' vet gives us an enormous sense of comfort. Dr. Frank is the best vet we have ever been to and w e highly recommend him. LessLink to This Review by Brianna Haggard on 02/10/2009 I've been bringing my 3 cats to Nine Lives for 5years. Dr. Frank and his staff are the most wonderful and caring people I have ever met. My cats have "vacationed" here many times, and come home even more spoiled rotten! Nine Lives is in a class by itself. I can't recommend them enough.Link to This Review by Liz Mahaffey on 09/18/2008 So many nice things I can say about this place. From Dr. Frank to the vet techs. and the front desk. They are all such great people and caring cat lovers. The facility is very cozy and inviting. They only use the best vaccines and are very particular about where they vaccinate the cat. When I moved they schooled me on what to look for in my nex ... MoreLink to This Review by Jackie on 07/06/2008 Nine Lives is the BEST! I have 4 cats and Dr. Frank gives them all personalized kitty care. Sue is wonderful and supportive. The whole staff truly cares about their patients and families. I especially like that after a procedure or change in medication, DR. Frank always calls to check on the cats.Link to This Review by M. Jefferson on 06/23/2008 Read Less

THE ABSOLUTE BEST!I couldn't possibly recommend 9 Lives Cat Hospital more highly. We have 4 kitties (ages 10 to 1) and all have being going to 9 Lives since we've had them. The staff is courteous, professional and most importantly well informed! They are ALWAYS going above and beyond the call of duty for our little brood of fuzzballs. I honestly wouldn'tthink of taking our babies anywhere else. The have my highest recommendation. LessLink to This Review by Jesse Garcia on 01/02/2012 the BEST kitty care in S Fla!Dr. Frank is, hands down, the absolute BEST cat vet that my husband and I have ever had the good fortune to know. Dr Frank and Sue as well as the rest of the staff are truly amazing, caring, wonderful and selfless people! KUDOS!! We love this vet!Link to This Review by Cindy Montgomery on 12/09/2011 Kindest Vet Office - And With Experience!On 2 separate occasions, Dr Frank provided service for my cats and I must say, I was (and still am), very impressed. The office staff are friendly, knowledgable and the office is clean. I met with Dr Frank before any surgeries were performed by him and was very pleased with his experience. He takes the extra time to make sure your pet is comfortable ... MoreLink to This Review by Beth Zarzycki of EnergyPet.com on 06/16/2011 I have owned cats my whole life and Dr Frank is the best Dr. I have ever been to. I highly recommend him to everyone. His staff is very caring and responds to my every need. I give this office an A++++++++++++ My cats Meeko, yin and yang thank all of you. And Me and Steve too. Thank you so muchLink to This Review by Fran and Steve Weinberg on 01/13/2011 I love this place. They are so understanding and helpful. Why would you take your cat anywhere else. From the amazing staff to the little birds in the aviary to Dr Franks caring and sensitive caring...a win win situation for everyone. I found two kittens about 2 weeks old. I got so much help and advice to care for thenm. They are now beautiful, heal ... MoreLink to This Review by edvedgirly on 09/30/2010 I have four older kitties, all of whom have received outstanding care from Dr. Frank and his staff at Nine Lives Cat Hospital over the past nine years. Each time I take one of them for a check-up, Dr. Frank takes extra time to go over the outcome of the visit with me. Recently, one of my kitties became terminally ill. Dr. Frank spent extra time, ge ... MoreLink to This Review by Sterling Creager on 08/05/2010 We are the proud parents of 5 beautiful cats. When we moved from Hollywood to Ft Myers, we had the task of trying to find a vet on the west coast of Florida. Dr. Frank is more than a vet... he is more like family to us. So we had quite a daunting task ahead of us. We found another feline practitioner in Ft Myers, but the bedside manner left mu ... MoreLink to This Review by Renee & Robert Seitz on 04/27/2010 I boarded by cat, Lance at Nine Lives Cat Hospital for 2 weeks. During that time, I feel that he received excellent care and attention. Sue, and the rest of the staff were exceptional, and I wouldn't hesitate to recommend them to anyone looking for first class care for their animal.Link to This Review by Cam Chapman on 04/04/2010 Dr. Frank was recommended to me by another patient for my special needs older cat (diabetes and eventually kidney disease). The care has always been compassionate and Dr. Frank really does knows everything about cats. He tells you like it is, straight up. Staff is always willing to go the extra mile and they make you feel part of the family. ... MoreLink to This Review by Nadene A, Otis & Cali on 10/02/2009 Read Less

THE ABSOLUTE BEST! I couldn't possibly recommend 9 Lives Cat Hospital more highly. We have 4 kitties (ages 10 to 1) and all have being going to 9 Lives since we've had them. The staff is courteous, professional and most importantly well informed! They are ALWAYS going above and beyond the call of duty for our little brood of fuzzballs. I honestly wouldn'tthink of taking our babies anywhere else. The have my highest recommendation. Less Link to This Review by Jesse Garcia on 01/02/2012 the BEST kitty care in S Fla! Dr. Frank is, hands down, the absolute BEST cat vet that my husband and I have ever had the good fortune to know. Dr Frank and Sue as well as the rest of the staff are truly amazing, caring, wonderful and selfless people! KUDOS!! We love this vet! Link to This Review by Cindy Montgomery on 12/09/2011 Kindest Vet Office - And With Experience! On 2 separate occasions, Dr Frank provided service for my cats and I must say, I was (and still am), very impressed. The office staff are friendly, knowledgable and the office is clean. I met with Dr Frank before any surgeries were performed by him and was very pleased with his experience. He takes the extra time to make sure your pet is comfortable ... More Link to This Review by Beth Zarzycki of EnergyPetcom on 06/16/2011 I have owned cats my whole life and Dr Frank is the best Dr. I have ever been to. I highly recommend him to everyone. His staff is very caring and responds to my every need. I give this office an A++++++++++++ My cats Meeko, yin and yang thank all of you. And Me and Steve too. Thank you so much Link to This Review by Fran and Steve Weinberg on 01/13/2011 I love this place. They are so understanding and helpful. Why would you take your cat anywhere else. From the amazing staff to the little birds in the aviary to Dr Franks caring and sensitive caring...a win win situation for everyone. I found two kittens about 2 weeks old. I got so much help and advice to care for thenm. They are now beautiful, heal ... More Link to This Review by edvedgirly on 09/30/2010 I have four older kitties, all of whom have received outstanding care from Dr. Frank and his staff at Nine Lives Cat Hospital over the past nine years. Each time I take one of them for a check-up, Dr. Frank takes extra time to go over the outcome of the visit with me. Recently, one of my kitties became terminally ill. Dr. Frank spent extra time, ge ... More Link to This Review by Sterling Creager on 08/05/2010 We are the proud parents of 5 beautiful cats. When we moved from Hollywood to Ft Myers, we had the task of trying to find a vet on the west coast of Florida. Dr. Frank is more than a vet... he is more like family to us. So we had quite a daunting task ahead of us. We found another feline practitioner in Ft Myers, but the bedside manner left mu ... More Link to This Review by Renee & Robert Seitz on 04/27/2010 I boarded by cat, Lance at Nine Lives Cat Hospital for 2 weeks. During that time, I feel that he received excellent care and attention. Sue, and the rest of the staff were exceptional, and I wouldn't hesitate to recommend them to anyone looking for first class care for their animal. Link to This Review by Cam Chapman on 04/04/2010Read Less

Dr. Frank was recommended to me by another patient for my special needs older cat (diabetes and eventually kidney disease). The care has always been compassionate and Dr. Frank really does knows everything about cats. He tells you like it is, straight up. Staff is always willing to go the extra mile and they make you feel part of the family. ... More Link to This Review by Nadene A, Otis & Cali on 10/02/2009 I have two cats, one which is older and quite a handful when it comes time to go to the vet. I wanted to take my cats to a Vet who dealt strictly with cats. I am so happy with Dr Frank and his staff. I would not go anywhere else!! Dr Frank tryly cares about his patients and their owners!! Link to This Review by Katherine C on 05/17/2009 Dr. Frank and his have staff demonstrated deep concern and support during a difficult period with our 2 cats. Dr. Frank definitely goes above and beyond for his clients. Link to This Review by Kristen Carta, MSW on 03/24/2009 My husband and I have two cats, one of whom is our ""problem child"". Thank goodness for Dr. Frank and his amazing staff, or else I don't know what we would do! Dr. Frank truly cares about his patients and their owners. Having Dr. Frank as our cats' vet gives us an enormous sense of comfort. Dr. Frank is the best vet we have ever been to and w e highly recommend him. Less Link to This Review by Brianna Haggard on 02/10/2009 I've been bringing my 3 cats to Nine Lives for 5years. Dr. Frank and his staff are the most wonderful and caring people I have ever met. My cats have ""vacationed"" here many times, and come home even more spoiled rotten! Nine Lives is in a class by itself. I can't recommend them enough. Link to This Review by Liz Mahaffey on 09/18/2008 So many nice things I can say about this place. From Dr. Frank to the vet techs. and the front desk. They are all such great people and caring cat lovers. The facility is very cozy and inviting. They only use the best vaccines and are very particular about where they vaccinate the cat. When I moved they schooled me on what to look for in my nex ... More Link to This Review by Jackie on 07/06/2008 Nine Lives is the BEST! I have 4 cats and Dr. Frank gives them all personalized kitty care. Sue is wonderful and supportive. The whole staff truly cares about their patients and families. I especially like that after a procedure or change in medication, DR. Frank always calls to check on the cats. Link to This Review by M. Jefferson on 06/23/2008Read Less

A friend recommended 9 Lives to us several years ago after our vet of 20 years closed his practice. We were unsure how to proceed, but were willing to give 9 Lives a try, especially since the office caters solely to felines. Our baby is a 19-year old Hurricane Andrew victim who had 2 other Read Less

After reading many other reviews here I expected 9 lives to be a great vet. Our cat needed neutered, and unfortunately we do not have a lot a money. I called around and was shocked when a place people loved so much came in cheapest at 180. I would later find out there was a reason. After showing up, we were pushed into getting our very healthy cat. They made us get our cat tested for aid and rabies. Something we did not want to do, because there isn?t much you can do anyway and because we were fairly sure he was healthy. He has been our baby and lived inside by himself since we rescued him at 4 days old. Their reason? The vet was afraid he could get aids from our cat. Sadly, I was 90% sure that humans could not get aids from cats. After getting home I checked, they can?t. Maybe a vet should know this but the vet at 9 lives did not. They also put on a hard guilt trip to make us get all kinds of shots that we cannot afford and is a single baby who lives 100% of the time in our house we didn?t feel he needed. We were not invited to see his check up. We were not kept up-to-date threw out the day. His nails were clipped extremely short and we were not asked. He was given a bath and we were not asked. When we picked him up, we were rushed out. We were not given more than 30 sec with the vet who did not even tell us the result of his check up or how the operation went. On the way home, we noticed that the medicine he gave our cat was for DOGS only. I called immediately called the office and asked if they gave us the wrong thing. I was told it was fine and didn?t matter. I also had to ask if he needed 2 or one doses that day. The secretary who is the only one who talked to us more than 30 second did not know. After she went to a few people she talked to who I would guess was the vet who told her he had not received any medicine even post op and we would need to give it to him. That?s fine, but I wish they had told us that at the vet so we could have given it asap. What really bugged us both and why we will not be back is what I heard next. The vet telling the secretary something to the extent of ?I?m tired of these dam people?. We are sorry that we did not want to do everything to our baby nor could we afford to do everything you wanted but no business that wants to stay in business should treat customers that way. I would advice people not to take their cats here. Read Less

Update, as promised: my cat did very well during boarding, and I am seeing continued improvement with Dr. Frank's recommended course of treatment. Very pleased.------------------------Took my cat here to see Dr. Frank after a couple of visits to another hospital that didn't quite meet my expectations. Still working through my kitty's issues, but Dr. F. took the time to review my cat's medical history before asking me redundant questions, and made logical suggestions based the "complete picture." Mostly I felt that he was actually paying attention to my cat, which is important to me. I have to admit I was somewhat mutinously silent throughout the appointment, curious to see how much he'd glean from the exam, and he picked up on a couple of things that my last vet dismissed, even when I specifically brought the issues to his attention.I am intelligent enough not to expect miracles on a shoestring budget. Because of my compliance and willingness to pay whatever it takes to get excellent medical care, I feel fairly entitled to being treated with respect, and like to see that the Dr. is paying attention to my cat's case. I'm not always an easy client, as I do expect the best, and this place so far has not disappointed.Staff was friendly, office was clean, all the recommended tests and treatments were accomplished about 30 minutes after my time with the Dr. was up. Everything my kitty needed was in stock (not the case at every place). When I called the office to touch base with the Dr. a couple of days after my appointment, my call was courteously handled and promptly returned. i will be sending my cat in for a week of boarding here beginning Thursday, and will write an updated review in a few weeks. Read Less